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About the company: Alexander Lloyd is partnered with one of the UK's leading pension consultancies. Our client focuses on building long-term partnerships with clients, and scheme members ensuring compliance efficiency, and high-quality outcomes across as aspects of pensions administration and consultancy services. If you want to work for a business that put people first, where diverse talents are supported to grow and thrive, then this is a great opportunity for you! About the role: This is remote position, with ad-hoc travel required to the Middlesbrough office. We're looking for an experienced Pensions Client Relationship Manager to take the lead on Public Sector pensions administration. You'll be the trusted partner for clients, working with pension boards, committees, and scheme members to ensure outstanding service delivery. You'll also play a key role in new business tenders, representing administration services. Key responsibilities include: • Leading the delivery of pension administration services for a portfolio of Public Sector Clients., • Managing client relationships and acting as the main point of contact., • Preparing and presenting for client meetings., • Handling complex pension queries and offering consultative support., • Managing projects and ensuring compliance with legislation., • Leading on tenders and new business presentations. Keys skills and experience required: • Extensive experience in Client Relationship Management and Public Sector pensions administration., • Experience of working within a third-party pensions administration environment., • Strong technical knowledge of DB schemes and pensions legislation., • Confidence in managing complex queries and client relationships., • Excellent communication skills - written, verbal, and presentation. Apply now to take your next step in your pensions career!

Financial Planner – Inherit HNW Clients & Build Your Future with the Backing of a National IFA £70,000 – £80,000 Basic + High-Quality Clients + Bonus (OTE £100k+) | Flexible Working | Full Paraplanning & Admin Support Are you a driven Financial Adviser seeking the perfect blend of autonomy and backing from a nationally recognised IFA firm? This is your opportunity to take over an established portfolio of high-net-worth clients, benefit from a regular flow of quality leads, and receive the support and infrastructure needed to scale your business – all while enjoying the security of an employed salary of up to £80,000. Why This Opportunity Stands Out This isn't a cold-start role or commission-only proposition. It's a chance to plug into a proven, professional advice framework with existing client relationships, full admin and compliance support, and high-value new enquiries delivered to you consistently. Whether you're stagnating in your current role, tired of limited leads, or looking for long-term career support with a respected name in the market – this opportunity is designed for you. What You’ll Get £70,000 – £80,000 basic salary depending on experience Realistic OTE of £100k+ through a transparent and rewarding bonus structure Immediate HNW client bank from retiring advisers (average portfolio size £500k+) Ongoing, high-quality leads from established introducer relationships and digital channels Hybrid working model – blend of remote and regional office work Paraplanning, admin & compliance support – so you can focus on advising Full tech stack and CRM to streamline your client work Pension, DIS, private medical, and other flexible benefits Chartered support – Full backing for further qualifications and CPD What You'll Be Doing Take ownership of a loyal HNW client bank and nurture long-term relationships Provide fully independent, holistic advice across pensions, investments, IHT, protection, and retirement planning Convert warm, qualified leads into valuable client relationships Collaborate with in-house paraplanners and admin support to ensure smooth and compliant advice delivery Contribute to ongoing growth, client retention, and service excellence What You’ll Bring Level 4 Diploma in Regulated Financial Planning (minimum) A track record as a Financial Adviser/IFA/Wealth Manager, ideally with experience serving HNW clients Strong relationship-building skills and commercial awareness A commitment to high ethical standards and delivering exceptional outcomes Ideal for... Advisers currently limited by a lack of leads or support Those working in self-employed models seeking more stability IFAs with client-facing experience who want to grow with national backing If you're ready to step into a role that offers both quality clients and serious earning potential – without starting from scratch – apply today and start the next chapter of your advising career.

Hi, we’re Penfold - we’re on a mission to help everyone save enough to be comfortable in later life by making pensions accessible and engaging! There’s over a trillion pounds in UK pensions, but the industry is full of traditional providers with outdated products and poor customer service. Penfold is dragging the pension industry out of the dark ages with a platform built on modern technology. We’re demystifying pensions to make pension saving easy, accessible and engaging. We’re a focused team of 70 based primarily across London and Tallinn, and have raised significant funding from some of the most successful FinTech investors in the world. We manage over £1bn of pension assets for over 100,000 savers and thousands of businesses, and we’re growing rapidly every month. Our team is focused on building an amazing pension experience for our customers. As we scale, we’re strengthening our Partner Sales team to unlock significantly more growth from the accounting firms we already work with. As a Partner Sales Manager, you’ll be responsible for educating and growing our channel of accounting partners, with a clear commercial focus on driving new client onboardings from existing firms. This is a quota-carrying, field-oriented role, suited to someone who has sold successfully to accountants before and enjoys building strong relationships that convert into consistent deal flow. You’ll spend significant time meeting accountants face-to-face, attending events, and positioning Penfold as the pension solution that helps firms streamline day-to-day processing and spend more time on high-value client work. This is not a support role. You’ll own revenue targets and be accountable for performance across your partner portfolio. • Own a portfolio of existing accounting firms and grow client onboardings from them, • Increase penetration within firms by placing Penfold with more of their clients, • Consistently hit or exceed monthly and quarterly commercial targets, • Reactivate dormant or underperforming partners and reignite deal flow, • Recruit new stakeholders within accounting firms (partners, managers, payroll teams), • Educate firms on Penfold’s proposition and how it benefits both their practice and clients, • Position Penfold as a solution that streamlines pension processing and reduces admin, • Help firms move away from compliance-heavy workflows towards more efficient processes, • Develop strong relationships with firm owners and senior decision-makers, • Act as a commercial partner and trusted advisor, not just a product contact, • Be highly visible and proactive across your territory, • Represent Penfold confidently within the accounting community, • Spend significant time meeting accountants in person, • Attend and represent Penfold at accounting events, roadshows and conferences, • Organise and host coffees, lunches, drinks and small partner events, • Build a strong personal brand with accountants, • Maintain accurate pipeline management and forecasting in the CRM, • Share insights from partner conversations with Product, Marketing and Sales, • Help refine partner messaging, enablement and go-to-market strategy, • Continuously improve how we work with and sell through accountants This role is ideal for someone who is commercially driven, relationship-oriented, and motivated by winning deals, and who thrives in a field-based role where success is built on trust, presence and persuasion. • Proven experience selling to accounting firms, • Track record of hitting or exceeding commercial targets, • Experience recruiting, educating and growing accounting partners, • Confidence working with senior stakeholders and firm owners, • Comfortable owning a territory and being accountable for results, • Experience selling FinTech, SaaS, payroll, pensions or financial services, • Familiarity with regulated or trust-based products (e.g. Pensions, Investments, Payroll, Financial Services), • Experience working in a scale-up or high-growth environment, • Existing network within the UK accounting community, • You consistently hit or exceed your revenue targets, • Existing accounting partners deliver increased and predictable deal flow, • Dormant partners are reactivated and contributing again, • Accounting firms see Penfold as a trusted, long-term partner, • Penfold grows faster through its accountant channel, • Intro Call – A quick chat to introduce you to Penfold, learn about your experience and aspirations, and answer any questions., • Task – A practical task that we’ll complete together to determine how you’d approach a similar scenario to the role, • Culture Fit Session – Meet one of our Co-Founders and team members to see if we’re a great fit for each other. We’re 100% committed to building a diverse and representative team. Whatever your background, gender, race, age, or ability – we’d love to hear from you. If you have any questions, feel free to ask (even anonymously)! We’re all about giving every candidate the best chance to shine. If you require any reasonable adjustments to the job description, application, or selection process, just let us know — we’d be happy to help. When it comes to hiring, we focus only on your skills, experience, and how you live our values. As part of our hiring process, we may record your interview and use AI tools to generate notes. This helps us capture details accurately and ensures a fair review by our hiring panel. By attending an interview with Penfold, you consent to the use of recording and AI-generated notes for this purpose. If you have any concerns or would prefer not to be recorded, please let us know in advance. We’re working hard to create a workplace where people feel empowered to do their very best work, make a big impact, and enjoy what they do. Here’s what we offer: • Competitive salary – we proactively review salaries to ensure fairness and progression, • Meaningful share options – you’ll own a part of Penfold and share in our success, • 10% pension contribution each month that you don’t need to match (on top of your salary), • Medical insurance – through Vitality, including private GPs, physio, counselling, and great discounts (think 50% off PureGym memberships, free Apple Watches, and more), • Unlimited holidays – we trust you to get the work done and take breaks when needed, • Great office space (https://theministry.com) – our private office is run by the Ministry of Sound!, • Free company lunch every week (think Borough Market and Mercato Metropolitano!), • Top-tier MacBook and WFH equipment to set you up for success, • Cycle to work scheme – buy a bike tax-free and spread the cost, • Learning & professional development – we support courses, events, and coaching to help everyone reach their goals, • Quarterly company socials – plus plenty of regular team meetups! Excited to join us? Apply now!

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: Dealing with all queries that come in through live chat, email and through social media. Troubleshooting technical issues and optimising user experience. Reporting bugs and UX issues to other members of the team. Active participation in app growth and development. What we’re looking for: Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.. You can get your head around a complex system quickly. You find it easy to juggle and prioritise different tasks. You’re chilled under pressure. You are friendly and naturally engaging with a positive can-do attitude to customer support. Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS £25,776 per annum Discretionary Performance-Related Annual Bonus Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £25,776. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Short take-home task Video interview with Head of Talent Video interview with the hiring manager & Team Lead Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 200, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

WE’RE HIRING! Are you enthusiastic, driven and passionate about accounting? Join our team to be part of our transformation within the finance industry! YOUR PARTNER IN BUSINESS! Thomas and Co International are a multi-award-winning modern cloud-based accountancy firm based in greater Manchester, shaking up the world of finance with passion, hunger and a drive to provide an exceptional service to entrepreneurs and build a team of winners that want to do the same! Our specialty is providing entrepreneurs with deep insights into their finances to allow them to scale profitably, and tax efficiently while building generational wealth. If you’re an ambitious professional in the accounting industry looking for an employer to finally allow you to spread your wings and fulfil your potential, then this could be the role for you! Visit our / to find out more! Are you an experienced Payroll Manager with a strong background in running payrolls for accountancy clients? Thomas & Co International Limited is looking for a dedicated and detail oriented Payroll Manager to join our fast-paced team! About the Role You’ll be responsible for running payrolls and pensions on behalf of our accountancy clients, ensuring their staff are paid accurately and on time. You'll work closely with our Payroll Associate and internal accounting pods to deliver seamless, compliant, and high-quality payroll services. We offer an excellent employee benefit package including a profit share model, cash back medical scheme, gym membership contributions, additional days leave for birthdays and more! Key Responsibilities Processing all payrolls and pensions for our clients Informing clients of their PAYE liability with links and references to HMRC Contacting HMRC for PAYE queries Circulating legislative updates to colleagues and clients Responding to client queries in a timely and professional manner De-registering and registering clients for PAYE where required Payrolling benefits Administering pensions and ensuring client compliance with pension regulations Submitting Declarations of Compliance to The Pensions Regulator Posting payroll journals to Xero Reviewing monthly payroll staff headcount to ensure accurate billing Identifying client scope changes and informing the Client Manager (e.g., increase in employee numbers, increases in pay frequency) Assisting with other payroll-related admin duties as required Internal training of Thomas & Co colleagues External client training on an adhoc basis Payment run processing Managing client relationships Improvements to internal payroll processing, including standardisation of information received What We’re Looking For Must have proven experience in payroll processing in an accountancy practice environment Must hold a payroll qualification Strong proficiency with payroll systems Knowledge of UK PAYE, pensions, and HMRC compliance Accurate, efficient, and deadline-focused work ethic Excellent communication and organisational skills Confident working independently and as part of a collaborative team Experience using Buddy software for payroll processing is preferred Working Hours & Location Monday to Friday Full time, 37.5 hours Hybrid role – based in Oldham, with flexibility to work from home 3 days a week Why Join Us? At Thomas & Co International, you’ll be part of a forward-thinking, friendly, and supportive team. We value your expertise, encourage professional growth, and recognise the critical role payroll plays in client satisfaction. At Thomas and Co International, fostering a diverse and Flexible environment is not just a statement, it's our commitment. We believe in cultivating a workplace where every individual's unique background, perspective and talents are not only welcomed but celebrated. We understand that diversity fuels innovation and creativity, driving us towards excellence in everything we do. By embracing diversity, we strive to create an inclusive culture where everyone feels valued, respected and empowered to thrive! "No agencies, please. We kindly request that recruitment agencies refrain from submitting unsolicited CVs. We will not accept responsibility for any fees related to unsolicited CVs sent to our hiring managers or HR team."

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Independent Financial Adviser (IFA) – Remote, Hybrid or Office-Based Build a Better Future – Flexible, Fully Supported Financial Adviser Role with Lead Generation Included A growing and well-established wealth management firm is seeking experienced and qualified Independent Financial Advisers (IFAs) across the West Midlands, including Leamington Spa, to join their client-first advisory team. This opportunity offers the flexibility to work remotely, from an office, or in a hybrid model – giving you total control over how and where you work. Location: Leamington Spa & West Midlands Salary: £60,000 - £80,000 + Uncapped Earnings Potential + Full Paraplanning & Admin Support Sector: Financial Services | Wealth Management | Financial Advice As part of a business that puts clients at the centre of everything it does, you’ll be supported by a full Paraplanning team, dedicated admin support, and ongoing lead generation to help you grow and manage your client portfolio efficiently and compliantly. Why This Role Stands Out: • Remote Financial Adviser role with flexible office access if preferred, • High-quality leads provided – warm leads through digital marketing and referrals, • Full paraplanning and administrative support – spend more time advising, less time on admin, • Technology-driven advice process – using XPlan CRM and Microsoft Teams, • Ongoing CPD and compliance support – stay ahead with professional development, • Marketing support – including branded digital assets and consultative planning Key Responsibilities: • Deliver regulated financial advice across pensions, investments, protection, and retirement planning, • Work with a mixed client bank and actively grow your client portfolio through warm leads and networking, • Build long-term client relationships using a structured Six-Stage Advice Process, • Conduct remote or face-to-face financial planning meetings with individual and corporate clients, • Stay informed on financial legislation, market trends, and tax planning opportunities, • Create tailored financial reports with assistance from the in-house paraplanning team, • Comply with FCA regulations and maintain accurate client and performance records What You’ll Need: • Level 4 Diploma in Regulated Financial Planning (DipPFS or equivalent), • FCA-authorised and approved as a CF30 adviser (or eligible), • A client-centric approach with strong interpersonal and presentation skills, • Experience as a Financial Adviser or Wealth Manager in a regulated environment, • Confident using virtual platforms (e.g. Microsoft Teams) and CRM systems like XPlan, • Self-motivated, organised, and driven to develop your client bank This Role Suits: • An experienced IFA looking to reduce admin and focus on client outcomes, • A self-employed Financial Adviser seeking better support and lead flow, • A Financial Planner who values autonomy with professional infrastructure, • A relationship-led adviser aiming to grow a wealth management client base Ready to take your Financial Planning career to the next level – with the freedom and support to match? Apply now and start building your future with a firm that truly backs its Advisers.

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS £45,000 per annum Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Video interview with the hiring manager Final interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Payroll & Pensions Officer Location: Grimsby Contract: Temporary until the end of August Rate: Competitive Sector: Charity / Not-for-Profit Venn Group is recruiting for a Payroll & Pensions Officer on behalf of an organisation based in Grimsby. This is an excellent opportunity for an experienced payroll professional to join a busy payroll team and provide support during a key period. The Role Reporting to the Payroll Manager, you will provide confidential payroll and pensions support, assisting with the delivery of accurate and timely payroll services. Key responsibilities include: • Supporting the monthly payroll process, including payroll data input and processing., • Calculating and inputting sickness absence data., • Processing timesheets and expense claims., • Supporting RTI processes and payroll compliance requirements., • Assisting with Tax, National Insurance and HMRC-related activities., • Providing pensions administration support, including enrolment and opt-in/opt-out processes., • Producing payroll reports and management information., • Supporting year-end payroll activities and maintaining accurate employee records., • Liaising with HMRC and other external stakeholders where required.

We are seeking an experienced finance professional to join a growing, multi-division construction group based in North-West London as a Bookkeeper. This is a newly created role due to continued business growth and offers the opportunity to work across a diverse portfolio of specialist companies within the construction and infrastructure sectors. The successful candidate will report to the Finance Director and play a key role in managing financial operations, ensuring compliance, and supporting ongoing improvements. This role offers hybrid working with only one day per week required in the office. Our client operates across several entities including construction, residential, civil engineering, and technical research. With centralised financial oversight, they are committed to excellence, compliance, and continuous improvement. Key responsibilities include managing recurring and complex finance matters across all group companies, overseeing CIS compliance including subcontractor onboarding, HMRC verification, submissions and reporting, supporting VAT returns and maintaining compliance records, and handling payroll across the group including PAYE, pensions, and statutory submissions. The role also includes banking tasks such as supplier payments, reconciliations, and cash flow monitoring. You will serve as a key link between the Finance Coordinator, General Manager, and Finance Director, producing monthly reports and helping to improve financial processes across the group. Candidates should be AAT qualified, studying towards AAT, or qualified by experience. Solid experience in a finance role, preferably within construction or a multi-entity group, is desirable. Strong knowledge of CIS, VAT, PAYE, and HMRC compliance is required, along with experience in payroll processing and banking. Proficiency in QuickBooks is also desirable but not essential. The ideal candidate will have excellent attention to detail, strong organisational skills, and the ability to work independently while communicating effectively across teams. The role offers a salary of £30,000 to £40,000 per annum depending on experience, plus a 5% annual bonus. It includes 25 days holiday plus bank holidays (pro-rated for part-time), a company pension, and the opportunity for remote working. Both full-time and part-time applications are welcome. If you are ready to join a dynamic and expanding organisation and contribute to its financial success, we would love to hear from you. Please apply now to be considered.

My client, a leading pension consultancy, currently seek an experienced Pensions Administration Manager to head up administration for their growing Essex based team. Applicants must possess a proven background in Pensions administration, especially Defined Benefit and associated calculations. You wi

Control Manager (Pensions) - Vice President. As a Control Manager Vice President in Personal Investing, you will play a pivotal role within our Investment Product Control Management team. You will lead the design and implementation of robust control frameworks for our Pensions proposition, ensuring

Control Manager (Pensions) – Vice President. As a Control Manager Vice President in Personal Investing, you will play a pivotal role within our Investment Product Control Management team. You will lead the design and implementation of robust control frameworks for our Pensions proposition, ensurin

Management Consulting Delivery Associate Manager – Life, Pensions & Investments. Lead workstreams and client engagements to solve complex business challenges across the Life, Pensions & Investments sector. Experience delivering business and technology change within the Life, Pensions & Investments

Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as a Strategy and Policy Manager. In this role, you’ll play a central part in shaping the strategic direction of the Money and Pensions Service.

As our Senior Risk Manager, you'll sit within the Nest Invest Risk Function (Second Line of Defence) and support the development, implementation and continuous enhancement of our Enterprise Risk Management Framework. We're looking for an experienced Risk Manager with a strong background in Enterpris

A UK financial services agency is seeking a Strategy and Policy Manager to shape corporate strategy and develop policy positions.

The opportunity to work with an award-winning team who are at the pinnacle of their industry.Incredibly friendly team working environment.Training and Development opportunities.Great progression opportunities!.MTrec Commercial are proudly supporting our market leading client, who, due to significant

A well known and established brand is looking to grow their customer service team and offer their new advisors the opportunity to work from home.We are looking for exceptional Customer Service Advisors to provide the best customer support experience.The role is full time, working a 40 hour week Mond

Mercier Consultancy MD is excited to announce a unique opportunity for a.Dutch Speaking Customer Service Advisor.Greece! This role is ideal for adventurous individuals seeking to merge work with the experience of living in a vibrant culture.As a part of our dedicated team, you will provide exception

This is your opportunity to join a growing SAP Consultancy with ambitious growth plans, in a newly created role which you can help shape.Strategic Services Sales Lead (SAP Professional Services).Permanent, full time with flexible working.Excellent basic salary and benefits, plus higher earning poten

To carry out any task deemed necessary by the Operations Manager.

Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment.

The opportunity to work with an award-winning team who are at the pinnacle of their industry.Incredibly friendly team working environment.Training and Development opportunities.Great progression opportunities!.MTrec Commercial are proudly supporting our market leading client, who, due to significant

You will be joining a company who has an excellent employee culture and levels of support, training, and motivation from a great team of managers.

You will be joining a company who has an excellent employee culture and levels of support, training, and motivation from a great team of managers.

Advancing People - Multilingual Recruitment Specialists are now recruiting for a French Speaking Customer Service Advisor for their client based in St.Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the.English speaking markets, pr

You will be joining a company who has an excellent employee culture and levels of support, training, and motivation from a great team of managers.

Advancing People - Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client on a remote basis.Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the.English speaking marke

Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment.

Want a soul-sucking call centre job?.We’re not here to read scripts or tick boxes.We’re here to shake things up, to make energy better for our customers and the planet.That means real conversations, real problem-solving, and real impact.The best bunch of people you’ve ever worked with—curiou

French Speaking Inbound Customer Service Advisor.The opportunity to work with an award-winning team who are at the pinnacle of their industry.Incredibly friendly team working environment.Training and Development opportunities.Great progression opportunities!.MTrec Commercial are proudly supporting o

Want a soul-sucking call centre job?.We’re not here to read scripts or tick boxes.We’re here to shake things up, to make energy better for our customers and the planet.That means real conversations, real problem-solving, and real impact.The best bunch of people you’ve ever worked with—curiou

Turkish Speaking Inbound Customer Service Advisor.The opportunity to work with an award-winning team who are at the pinnacle of their industry.Incredibly friendly team working environment.Training and Development opportunities.Great progression opportunities!.MTrec Commercial are proudly supporting

Dutch speaking Customer Service Advisor.Remote, with 1 day per month in the office.Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a Dutch-Speaking Customer Service Advisor to join our client’s team.This role is primarily remote, offering flex

Job title: Customer Service advisor.Location: AAR Tunbridge Wells, 3 Stag Road, Tunbridge Wells, TN2 3BQ.Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story.Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private compani

Full-time | Permanent | Office-based.We are recruiting for a professional and approachable Receptionist to join a leading law firm at its Swindon office.This is a varied front-of-house position in which you will create an excellent first impression for clients and visitors while supporting the wider

Are you a positive individual, with an industrial, can-do attitude?.ISE Partners are looking for strong 'career temps' to join our growing temporary pool of best-in-class receptionists.Our clients span leading Private Equity / Venture Capital firms, to global Executive Search firms, through to some