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🌳 Senior Enterprise Client/Customer Success Manager AI SaaS | Enterprise Platforms | Fully Remote (UK ) Full-time | £90k–£110k + bonus + equity Areti Group is exclusively partnering with one of the most exciting emerging AI SaaS businesses currently scaling globally. This is a company entering a major growth phase, with plans to significantly expand over the next two years as demand for its platform accelerates internationally. This is not a traditional SaaS environment buried beneath layers of process and hierarchy. This is a lean, product-first AI business building genuinely category-defining enterprise technology — and they are now hiring multiple Senior Enterprise Customer Success Managers to help scale strategic customer delivery, onboarding, adoption, and long-term customer success globally. While this is not a traditional HR tech or benefits platform, experience working within benefits, pensions, reward, HR tech, global mobility, or enterprise SaaS environments would be highly valuable due to the complexity of the customer landscape and implementation environment. If you thrive in high-performance environments, enjoy solving complex customer problems, and want real ownership inside a fast-scaling AI company — this is the opportunity. 🌳 Why This Role Stands Out Most Customer Success roles are reactive. This one is deeply strategic. You’ll own the most critical stage of the enterprise customer lifecycle — transforming signed customers into highly successful, fully embedded platform partners. You’ll operate at the intersection of: • Enterprise onboarding, • Customer success, • Strategic delivery, • Adoption & enablement, • Global enterprise customers, • Product & Engineering, • Operations, • Leadership No unnecessary layers. No bloated process. Just smart people solving hard problems together. 🌳 What You’ll Own 🌳 Enterprise Customer Success & Delivery You’ll lead enterprise customers from onboarding through to successful adoption and operational rollout. This includes: • Running strategic onboarding and launch programmes, • Managing enterprise stakeholder relationships, • Defining onboarding plans, milestones, and success metrics, • Coordinating implementation and configuration activity, • Driving adoption and operational change management, • Supporting successful go-live delivery 🌳 Strategic Customer Partnership You’ll partner closely with enterprise clients to help them: • Embed the platform into operational workflows, • Drive internal adoption, • Realise measurable business value, • Navigate organisational complexity 🌳 Cross-Functional Collaboration You’ll operate at the centre of the delivery engine, partnering closely with: • Sales during customer handover, • Product & Engineering on platform configuration and customer requirements, • Operations teams ahead of launch, • Leadership on delivery priorities and customer outcomes 🌳 Training, Enablement & Adoption You’ll help customers maximise platform value by: • Delivering engaging virtual training sessions, • Supporting change management and rollout initiatives, • Creating onboarding and enablement resources, • Helping customers adopt new workflows successfully 🌳 Delivery & Customer Success Excellence This business is obsessed with execution quality and customer outcomes. You’ll help improve: • Time-to-value, • Enterprise onboarding experience, • Product adoption, • Customer engagement, • Delivery scalability 🌳 What We’re Looking For We’re looking for people who combine: • Customer obsession, • Ownership mentality, • Enterprise stakeholder management, • Operational excellence, • Calmness under pressure, • Strong communication skills, • 4–8+ years experience in Customer Success, Enterprise Onboarding, Implementation, Strategic Accounts, or SaaS Delivery, • Experience managing enterprise or international customers, • Strong stakeholder management and communication skills, • Experience running multiple complex customer programmes simultaneously, • Experience delivering virtual onboarding or training sessions, • Benefits, • Reward, • HR tech, • Pensions, • Global mobility, • Fintech 🌳 Ideal Backgrounds We’d especially like to hear from candidates with experience in: • Enterprise Customer Success, • Strategic SaaS accounts, • Enterprise onboarding & implementation, • HR tech or benefits technology, • Product-led SaaS businesses, • Startup or scale-up environments, • Global platform delivery, • Complex B2B operational systems 🌳 The Culture This company hires carefully and intentionally. The team is small, highly capable, and trusted to operate autonomously. The culture is built around: 🌳 High ownership 🌳 High standards 🌳 Customer obsession 🌳 Product-first thinking 🌳 Continuous improvement 🌳 Intelligent collaboration This is the type of environment where exceptional people thrive. 🌳 Package & Benefits • £90,000–£110,000 salary, • Performance bonus, • Equity package, • Private healthcare, • Dental & eye care, • Generous holiday allowance, • Fully remote working 🌳 Why Join? • Join a genuinely high-growth AI SaaS business, • Work with global enterprise customers, • High ownership and visibility from day one, • Shape customer success within a scaling organisation, • Work alongside exceptional operators and builders, • Be part of a defining stage of company growth 🌳 Interested? If you’re excited by customer impact, enterprise delivery, onboarding strategy, and helping scale a world-class AI SaaS platform — we’d love to speak with you. Apply now or contact Areti Group for a confidential conversation.

While this is not a traditional HR tech or benefits platform, experience working within benefits, pensions, reward, HR tech, global mobility, or enterprise SaaS environments would be highly valuable due to the complexity of the customer landscape and implementation environment. You’ll lead enterpr

Fully Remote | AI SaaS | Enterprise Clients | High-Growth Startup / benefits, pensions, reward, HR tech, or global mobility environments. Helping customers embed new workflows successfully. This company hires carefully and intentionally.

Isio in Greater London is seeking a qualified pensions actuary to join their Actuarial & Consulting team. This role involves delivering expert advice on UK defined benefit pensions and managing projects with clients. Ideal candidates should have excellent communication and project management skills,

Pensions Client Relationship Manager for their operations team in Derbyshire, East Midlands. Ideal candidates should have experience in pensions administration, strong commercial awareness, and excellent influencing skills.

Pensions Consulting and Governance - Senior Manager. Act as a strategic adviser and Scheme Secretary, providing senior governance and pensions management support. Deliver outsourced pensions management and governance oversight, including interim and secondment support.

The Pensions and Trust Associate Manager role is a supporting role to the Pensions RM to assist growing Allica Bank’s presence across the UK fiduciary market. Actively managing your own objectives and personal development plan, supporting the Pensions Manager with the delivery of the team goals an

A leading pension management company is seeking an experienced professional to oversee operations and client management within their Manchester office.This role focuses on ensuring compliance with pension governance and developing client relationships while leading service enhancements.Ideal candida

Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as a Strategy and Policy Manager. In this role, you’ll play a central part in shaping the strategic direction of the Money and Pensions Service.

The purpose of the External Affairs team is to:.Develop and manage long-lasting two-way relationships with stakeholders, built on a clear understanding of stakeholder needs.Facilitate the gathering of stakeholder insight, feeding this into the communications directorate and the wider Department to s

We're looking for an experienced Payroll & Pensions Project Manager to lead the onboarding and integration of newly acquired businesses in our Health Service Division's payroll and pension operations. Oversee compliance with payroll and pensions regulations and requirements within the newly acquired

CROWE is seeking a Pensions Audit Manager to handle a varied portfolio of high-profile pension fund clients.

A leading fintech company in the UK is seeking a Product Manager to enhance their investment and pensions product offerings.

We’re looking for an experienced Payroll & Pensions Project Manager to lead the onboarding and integration of newly acquired businesses in our Health Service Division’s payroll and pension operations. Background in payroll or pensions, with a solid understanding of how these functions operate. Y

Act as the primary lead for outsourced pensions services, including scheme secretary duties (permanent or interim) and day‑to‑day client and adviser relationships. Ensure delivery of high‑quality pensions administration and governance services in line with client contracts, internal standards,

A financial services company in Greater London is seeking a Project Manager to lead and deliver projects involving third-party administrators in pensions and software sectors.

Anthem Consulting in Greater London seeks a Business Development Manager for their Corporate and Finance group. This role focuses on managing business development initiatives for their Pensions group and supporting M&A on an international scale. The ideal candidate will have experience in legal or p

We have an exciting opportunity to join our change team at PIC for a Project Manager to lead and deliver projects involving third-party administrators who operate in the pensions and software space. Good technical knowledge in the project delivery of operations/pensions applications. Ideally with kn

We're looking for an ambitious and motivated Pensions Audit Manager with a desire to gain exposure to a varied portfolio of high-profile pension fund clients, whilst developing key people-management skills in a supportive, yet progressive environment. Managing and leading other pensions assurance an

This is a role for someone who enjoys.Technology Services provides the.DWP relies on, from live IT operations to secure infrastructure and end‑user services.Delivering a modern digital workplace.Running resilient, reliable IT services.Improving performance and user experience.Protecting and securi

Are you a qualified (or part-qualified) pensions actuary, looking for your next managerial position within the pensions consolidation team of a leading-edge consultancy?. Star Actuarial is currently representing an exciting position for a talented individual with excellent pensions consulting and te

As a Senior Pensions Manager, the successful candidate will be working as part of the outsourced pensions management and scheme secretarial team. If you\u2019re ready to take the next step in your as a Senior Pensions Manager, then please apply to today!. Our client is looking to appoint a Senior Pe

A UK financial services agency is seeking a Strategy and Policy Manager to shape corporate strategy and develop policy positions.

Payroll & Pensions Manager page is loaded## Payroll & Pensions Managerremote type: Hybrid (work from home / office)locations: Salford Quays: Staines: Central Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 25, 2026 (16 days left to apply)job requisiti

Transition Relationship Manager - This role would suit a Senior Pensions Administrator looking to move into the Bulk Purchase Annuity / Defined Benefit Buy In/Out /De-Risking space. Building strong relationships with clients such as Employee Benefit Consultants (EBCs), Trustees and Pensions Managers

A leading pension services firm is seeking a Senior Pensions Manager in London to oversee a portfolio of clients in an outsourced pensions management team.

Business Development Manager role in a large international law firm. Focusing on their Corporate and Pensions work. This popular international law firm is looking for a Business Development and Marketing Manager to join the firm’s Corporate and Finance group.

A leading pensions consultancy in Greater London is seeking an experienced Programme Manager to oversee a portfolio of projects within a pensions administration environment.

BARCLAYS is looking for a Pensions Project Role based in London. The successful candidate will support the UK Pensions team in delivering strategic change programmes.

A leading financial services firm in the United Kingdom is looking for a Project Manager. This position involves leading and delivering projects in the pensions sector, requiring strong leadership and excellent communication skills.

Role Overview**The Marketing and Business Development Manager, will work closely with the Head of C&F M&BD EMEA and the UK Pensions and Corporate transactional partners to manage the delivery of projects and goals identified in both the Pensions group business plan and wider Corporate transactional

A leading financial services company in the UK is seeking an experienced Project Manager to lead and deliver projects within the pensions sector.

Control Manager (Pensions) - Vice President. Conduct comprehensive risk assessments in support of Pensions product development and change initiatives. Strong familiarity and prior experience working with personal / self-invested pensions products.

A prominent actuarial consulting firm seeks a Pensions Actuarial Manager to lead the delivery of actuarial advice and manage key client projects.

Proven experience of defined benefit pensions, and an ability to provide pensions consultancy, acting as a subject matter expert on administration issues. We have an exciting, permanent opportunity for a Senior Client Relationship Manager to join our Pension Administration business area, based from

Control Manager (Pensions) – Vice President. Strong knowledge of FCA requirements and regulatory expectations, including Pensions & ISA regulations, Suitability & Appropriateness, CASS, and Consumer Duty. As a Control Manager Vice President in Personal Investing, you will play a pivotal role withi

A global law firm in Greater London is seeking a Marketing and Business Development Manager for their Pensions and Corporate transactional teams.

We have an exciting opportunity to join our change team at PIC for a Project Manager to lead and deliver projects involving third-party administrators who operate in the pensions and software space. Good technical knowledge in the project delivery of operations/pensions applications. Ideally with kn

A leading automotive marketplace in the UK is seeking a Benefits Manager to join their People & Culture team.

Lead the onboarding of new managers, including working with the legal team to finalize documentation, conducting negotiations with managers. The role holder will need to be approved by the firm (Nest Invest) to hold the Client Dealing Function and Manager of Certified Function under the FCA’s Seni

Sammons Financial Group in Oxfordshire is seeking a Pensions Audit Assistant Manager to manage audit engagements for pension schemes.

Senior Corporate Pensions Manager, Part-Time 3 day week (ref: 74403). As pensions subject matter expert, DB & DC, work with senior leaders and trustees to ensure a compliant, sustainable and engaging pensions offering. This truly exceptional role, working for a paternalistic employer, would appeal t

We have an exciting opportunity to join our change team at PIC for a Project Manager to lead and deliver projects involving third-party administrators who operate in the pensions and software space. Ideally with knowledge of insurance or pensions. Good technical knowledge in the project delivery of

A leading investment partnership in Greater London is seeking a Corporate Governance Manager to provide secretariat support and improve governance frameworks.