Lead Delivery Manager (P-4235849213)
1 day ago
Bedford
Company: Reed Talent Solutions Salary: Not specified Hours: Full-time Location: Bedford, MK40 1SU Job type: Permanent Posting date: 20 Oct 2026 Closing date: 19 Nov 2026 This is a business-led leadership role, supporting the Service Owner, and focused on bringing together service operations, policy, governance, suppliers and technical teams to ensure the service is safe, resilient and well-managed as it moves into and through live operation. The role is accountable for the safe, stable and effective operation of the service, and responsible for maintaining grip across change, readiness and performance, ensuring that business priorities are translated into clear, coordinated activity across the ecosystem. You will provide oversight of how change is planned, governed and landed, making sure the right people are aligned, the right decisions are taken at the right time, and the service remains stable and responsive as it evolves. Success in this role will depend on judgement, coordination and leadership across organisational boundaries, with a strong focus on service outcomes, accountability and operational confidence. Pensions dashboards will allow people to see all their pension information securely, online, and in one place. The Pension Data Platform (PDP), delivered by MaPS, is the infrastructure that makes this possible—connecting thousands of pension providers to dashboards through a secure, high-scale ecosystem. As the platform moves from build into live service, the focus is shifting from delivery at pace to delivery with resilience, quality, and control. The Lead Delivery Manager is responsible for getting things delivered: reliably, at pace, and in a way that stands up in a live, regulated environment. This role sits at the centre of the build-to-run transition. You will lead the end-to-end delivery of platform changes and capabilities, ensuring that technical teams, suppliers, policy requirements, and operational needs are aligned and moving together. You are responsible for turning strategy and policy into working services, managing delivery risk, and ensuring the platform evolves safely and predictably as it scales. You will be responsible for turning strategy, policy, and technical design into working services, ensuring delivery is sequenced, controlled, and aligned across a complex, multi-supplier ecosystem. You will act as the central point of integration across teams and partners, ensuring that delivery is coherent, risks are actively managed, and changes land effectively into the live service. • Own delivery of platform changes and releases across the PDP ecosystem, • Ensure delivery plans are realistic, sequenced, and aligned to key milestones (including industry readiness), • Manage dependencies across teams, suppliers, regulators, and industry partners, • Lead delivery across a complex supplier landscape, holding partners to account for outcomes, • Act as the integration point between technical delivery teams and the wider programme, • Ensure delivery is joined up across infrastructure, product, policy, and onboarding, • Ensure all delivery is designed with live service in mind, including operability, supportability, and resilience, • Work closely with Service Operations to land changes safely into the live environment, • Embed release governance, change control, and readiness checkpoints, • Identify and actively manage delivery risks, issues, and dependencies, • Ensure delivery is aligned with assurance requirements (e.g. DWP, internal governance, programme controls), • Provide clear, honest reporting on progress, risks, and trade-offs, • Establish and maintain delivery plans and roadmaps aligned to strategic priorities, • Drive disciplined delivery governance, including sprint/release planning and tracking, • Support decision-making by surfacing choices early and clearly, • Complex Delivery: Proven track record delivering large-scale digital programmes, ideally in regulated or public sector environments, • Multi-Supplier Environments: Experience managing delivery across multiple suppliers and internal teams, • Delivery Leadership: Strong experience leading delivery managers, technical teams, or programme delivery functions, • Build to Live: Experience transitioning services from delivery into live, high-availability environments, • Grip and pace: Able to create momentum while maintaining control and discipline, • Clarity: Can cut through complexity and bring structure to ambiguous delivery challenges, • Stakeholder management: Confident operating with senior stakeholders across government, regulators, and industry, • Judgement under pressure: Makes sound decisions in fast-moving or uncertain environments Activity / Responsibility Accountability End-to-End Delivery of Platform Changes Responsible (R) Delivery Planning & Roadmap Execution Responsible (R) Multi-Supplier Delivery Coordination Responsible (R) Risk & Issue Management (Delivery) Responsible (R) Release & Change Governance Responsible (R) Strategic Roadmap Definition Consulted (C) Operational Service Management Consulted (C) Policy & Regulatory Alignment Consulted (C) Proud member of the Disability Confident employer scheme About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions. #J-18808-Ljbffr