Infrastructure Technician
11 hours ago
Gatwick
Smart Building Infrastructure Technician (Critical Infrastructure) Location: Gatwick, England, United Kingdom Job Summary As a Smart Building Infrastructure Technician, you will be site-based within a large operational environment, working as part of a dedicated on-site team responsible for the installation, support, and maintenance of specialist smart building technologies. You will bring strong core competencies in copper and fibre network infrastructure installation, alongside a willingness to develop skills across a range of smart technologies, including Audio-Visual, Electronic Security, IoT, and wired, wireless, and mobile networks. By applying a high standard of technical knowledge and workmanship, you will contribute to the successful delivery of projects on time and within budget, while maintaining strict health and safety standards. Providing a high level of customer service and accurately interpreting end-user requirements will be a key part of the role. Key Tasks & Responsibilities Copper and Fibre ICT Infrastructure • Install, terminate, and test copper (CAT5e/6/6A), fibre optic (OS1/2, OM3/4/5), and voice cabling infrastructure., • Install, terminate, and test Electronic Security and Audio-Visual cabling systems., • Conduct infrastructure testing using industry-standard test equipment and software, ensuring compliance with manufacturer and industry standards. Smart Building Technologies & Systems • Assemble and install telecommunications equipment cabinets (pre-built or flat-pack)., • Install fixtures and fittings suitable for the operational environment., • Install containment systems safely, including tray, basket, trunking, and conduit., • Install endpoint equipment such as Electronic Security devices, Wi-Fi and mobile access points, IoT sensors, and Audio-Visual devices., • Install and mount network equipment in cabinets in accordance with manufacturer specifications, including switches, routers, controllers, servers, and WAN equipment., • Complete system and equipment patching. Maintenance & Fault Finding • Support commissioning, maintenance, servicing, fault-finding, rectification, decommissioning, and equipment relocation activities., • Carry out network infrastructure maintenance and diagnose and repair common faults. Documentation & Reporting • Complete accurate and timely documentation, including certification where required., • Report progress and issues to line management using agreed systems and processes. Health & Safety • Comply with RAMS and all site-specific health and safety requirements., • Work from construction drawings, diagrams, schematics, scopes, and specifications., • Take responsibility for personal health and safety and that of others affected by your work. Knowledge • Understanding of IT network architecture, cable types, and networking equipment., • Knowledge of copper and fibre testing parameters and certification standards., • Awareness of Access Control and CCTV installation standards., • Understanding of containment system installation., • Knowledge of health and safety risks associated with cabling installation., • Awareness of Working at Height regulations and access equipment requirements., • Familiarity with IoT concepts and emerging smart building technologies., • Understanding of rack and cabinet construction and installation., • Appreciation of the importance of accurate documentation and handover. Skills • Strong written and verbal communication skills., • Competent IT skills, including Microsoft Office applications., • Ability to follow processes and technical instructions accurately., • Good numeracy and literacy skills for task planning and execution., • Ability to interpret project drawings and technical documentation., • Proficient in the use of cable and network test equipment (e.g. Fluke, OTDR)., • Ability to work safely at height and in confined spaces, following correct procedures. Behaviours • Detail-focused with a commitment to high-quality standards., • Self-motivated with effective time management skills., • Proactive problem solver with a practical approach., • Strong commitment to health, safety, and security., • Flexible approach to working hours, including out-of-hours work when required., • Security-conscious with an understanding of data and infrastructure protection. Qualifications Essential • Valid ECS or CSCS card., • Relevant industry qualification (e.g. CNet, BICSI Installer Level 2/3, or equivalent)., • Full, clean UK driving licence. Desirable • First Aid qualification., • IPAF or PASMA certification., • GCSE-level education or equivalent, including Maths and English.