50 Best phone support Jobs in Washington (July 2025)

🌐 Customer Service Administrator (Remote | Part-Time) 💼 Sector: Accountancy 📍 Interviews Held In: Shared Office Space – Paddington, London 🕒 Hours: Part-Time (Approximately 20 hours/week) 💰 Salary: £15,000 per year ➡️ Approx. £1,250/month | £288/week | £57.50/day (based on 5 days/week) 📢 About Us We are a growing, client-focused accountancy firm providing expert financial support to individuals, startups, and small businesses. We're committed to professionalism, clarity, and excellent service — and we're looking for someone who shares that ethos. 👩‍💻 The Role We’re looking for a proactive, organised, and friendly Customer Service Administrator to join our remote team. You’ll be the first point of contact for our clients, ensuring smooth communication, prompt responses, and efficient handling of day-to-day admin tasks. 📝 Responsibilities Respond to customer queries via phone and email in a timely, professional manner Schedule client appointments and follow up on outstanding documents Maintain and update internal databases and client files Support accountants and team members with administrative duties Flag client issues or complaints to relevant team members Ensure all communications reflect our tone: professional, helpful, and clear ✅ You Should Have Previous experience in customer service or administrative support Strong written and verbal communication skills Excellent organisational abilities and attention to detail A self-motivated attitude and ability to manage tasks independently Familiarity with tools like Google Workspace, Microsoft Office, and CRM software is a plus 💼 What We Offer Fully remote role – work from anywhere in the UK Supportive and friendly team Opportunity to grow within the company Flexibility around working hours (within agreed time frames) Regular virtual check-ins and optional in-person team days 📍 Interview Process Initial interviews will be held in person at our shared office space in Paddington, London. You’ll meet members of our team and get a better feel for how we work. 📅 Start Date: ASAP – we're looking to fill this role quickly, so early applicants are encouraged. 📨 To Apply: Send your CV and a short cover letter explaining why you’re a great fit for the role. We look forward to hearing from you!

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Westhome Care Services Ltd

Duties and responsibilities: • Oversee daily office operations, including filing, record-keeping, and correspondence. • Handle incoming and outgoing mail, emails, and phone calls. • Maintain and update resident records, staff files, and care agency documentation. • Manage schedules, appointments, and meetings for management and staff. • Monitor office supplies and place orders as needed. • Support budget tracking and expense reporting. • Assist with payroll processing, invoicing, and petty cash management. • Maintain employee records, including attendance, leave, and performance reviews. • Organize and store documents securely (e.g., care plans, contracts, policies). • Act as a liaison between management, staff, residents, and families. • Support emergency preparedness (e.g., fire drills, staff training). • Handle inquiries from residents and families regarding billing, care plans, or services. • Help organize social events and activities for residents. • Troubleshoot basic IT issues or liaise with IT support. Skills/Qualifications/Experience: • Strong organizational & multitasking abilities. • Excellent communication (written & verbal). • Proficiency in MS Office & care home management software • A relevant 1-2 years of experience in administrative or Office Management role.

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