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With more than 150 years of industry-leading experience, the businesses of SGS & Co and SGK are uniting to form SGX—a powerful force in innovative packaging production. Building on the legacy of trusted service since 1947 and 1953, SGX will deliver the full suite of packaging graphics, plate and cylinder production, and metal deco services to brand owners, retailers, and printers—all with a focus on reducing complexity, delivering flawless in-market execution, and leveraging global reach to drive consistency and impact at scale. We are looking for a Client Coordinator to join the team here at SGX. We are looking for someone with good organisational & communication skills with excellent attention to detail, that will be happy working in a fast-paced artwork and packaging environment. The position is focused on client services and client support and will involve working with multiple clients where you will provide a unique service. You will be part of the client services team who are responsible for the communication & management of the artwork execution. Role and Responsibilities: • Interacting & liaising with the Artwork, QC & Print teams, • The entering & booking in of client information into the internal SGX systems., • Communicating job progress and answering customer queries by Teams & email., • Interpreting results/reports and taking appropriate actions, liaising with staff and clients., • Producing reports and invoices in an accurate and timely manner., • Participation in team meetings and assisting with actions/projects., • Contributing to the upkeep and improvement of office processes and procedures. Qualifications/Requirements • Enjoy working as part of a team & able to work independently, • Ability to communicate with staff, clients and at all levels, • Good IT skills including MS Word, Excel and Outlook, • Good literacy and numeracy skills as you will be producing reports and documents., • Work under pressure and to be able to determine and organise priorities.

In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand. At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team.

Hotel Manager – Premier Inn – Jersey (Charing Cross). As a Hotel Manager at the UK’s leading hotel brand, you’ll be taking our famous name to more guests, keeping our unique culture alive with your team and using your management experience and skills to make your hotel a success.

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. Join us as a Customer Assistant in our Sunderland Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends. You will do the right thing always by looking af

UK Product Testers is a consulting firm that specializes in product testing and product development work. Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or m

Comfort participating in remote, part time studies. If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities — this is your chance!. No call centre agent experienc

Location: Covering the North East region.To deliver the pre-agreed budgeted margin for the designated postcode area.To increase the number of trading accounts in the postcode area by achieving a pre-agreed new business target.To retain the existing customer base and grow the spend per account throug

Accounts Manager – Accountancy Practice . Are you an experienced Accounts Manager ready for your next step? Our client, a. As Accounts Manager, you will deliver a high-quality service across a varied client base.

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a pe

You will work alongside the Customer Relations Manager, Build colleagues, and Customer Care Technician to ensure an efficient, quality-led service that meets both the customer’s needs and the client’s high service standards. What You’ll Be Doing: * Championing the customer journ

We're currently looking for a Customer Service Executive to create an outstanding customer experience at our Birtley Click & Collect branch and help customers get excited about our products. This role will be a great fit for a customer service superstar who thrives in a fast-paced environment, and y

Customer Service Advisor - £12.Location: Gateshead Contract Type: Temporary starting July 2026 Working Pattern: Full Time Salary: £12.Hybrid Role: Office and Home Working Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If

Guest Relations Manager Luxury 5 Star Boutique Hotel - County Durham JWR is recruiting for an exceptional opportunity for a passionate and service-driven Guest Relations Manager to join a prestigious 5-star boutique hotel set along the stunning Durham coastline. This elegant, destination-led property is renowned for its rich heritage, refined interiors and commitment to delivering truly memorable guest experiences. This role offers the chance to take full ownership of the front office function within a high-end environment where attention to detail and personalised service are everything. Package • Up to £33k+ Service charge, • Comprehensive in-house training, • Meals on duty, • Staff discounts & wellness benefits, • Ongoing internal & external training opportunities, • Career progression within a luxury hospitality environment, • Free parking The Role As Guest Relations Manager, you will take full responsibility for leading the Reception and Reservations teams, ensuring a seamless and personalised guest journey from pre-arrival through to departure. You will: • Lead and inspire the front office team to deliver exceptional, intuitive service, • Oversee the full guest journey, ensuring consistency and attention to detail at every touch-point, • Manage guest feedback and complaints with professionalism and effective service recovery<...

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you'll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you!.

Central Employment are working with a leading Performance Marketing Agency in Newcastle, as they look to expand there Paid Media team. They have a new opportunity for a PPC Account Manager, to manage and scale a range of client accounts, ranging from Retail, Finance, Tech and M&E. Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. The PPC Account Manager role: • You will be responsible for the paid (Google and Microsoft Ads) elements of a portfolio of clients' integrated, multi-channel campaigns., • You will have a passion for paid advertising and will draw on all appropriate options to drive leads, sales, visits and subscriptions for a broad range of clients., • Take end-to-end responsibility for Google Ads campaigns, from initial setup and strategy development to ongoing optimisation and reporting., • Manage paid advertising strategies for a variety of clients across retail, blue-chip companies, and niche industries., • Analyse performance data to identify trends and opportunities, producing actionable insights to inform campaign strategy and support business development efforts., • Monitor account performance daily, restructuring campaigns where necessary to improve key performance metrics., • Successfully onboard new accounts, develop tailored strategies based on client objectives and collaborate with internal teams, including designers, developers, and SEO professionals, to align efforts across campaigns. You will have a proven successful track record of managing and developing: • Strong experience with multi-channel advertising strategies across Google, Meta, and other platforms, circa 3+ yrs, • Operated within a Performance Marketing/Digital agency setting, • Knowledge of feed optimisation for shopping campaigns., • Proficiency in tracking and reporting using Google Ads, • Exceptional written and verbal communication skills in English. xrnqpay, • Ability to configure and manage pixel tracking for enhanced tracking and engagement, • Strong presentation and communication skills, contributing effectively to client calls and meetings.

Public Practice specialists Taylor Rose Recruitment have been instructed on a Business Services/ Accounts Portfolio Manager opportunity on behalf of our client, a leading firm in Newcastle upon Tyne. A fantastic opportunity for an ACCA/ ACA Qualified individual working in general practice looking for the next step up in their career with a fantastic work/ life balance. You will be managing a diverse and interesting portfolio of clients from a broad range of industry sectors, providing accounts and tax services involving lots of client advisory work and regular liaison. Excellent remuneration and benefits package, option of WFH, private healthcare, lots of flexibility, and a personal progression plan. The Role: Managing all aspects of the client portfolio, acting as the main point of contact Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Monitoring and review of statutory accounts Preparation and review of tax compliance Management reporting packs Identifying tax planning opportunities Mentoring junior staff and reviewing their work Assisting with other ad hoc assignments Client meetings Business development Benefits include: Progression plan Hybrid & Flexible working Private medical insurance Generous holiday entitlement Enhanced maternity/ paternity leave Cycle to work scheme Employee assistance xrnqpay programme Regular social events You: ACA/ ACCA Qualified + PQE Experience of managing a client portfolio A strong background in accountancy practice Good working knowledge of FRS102 reporting standards Excellent communication skills If this vacancy doesnt tick the boxes, do get in touch to discuss alternatives. Our client base consists of Top 20, Mid Tier, Regional and Independent firms across the UK.

A leading gaming company is seeking a Technical Account Manager to lead product initiatives and manage partnerships for their Bingo and Arcade products.

We’re growing fast — and we’re looking for a Technical Account Manager who can help us take Flutter Bingo and Tombola’s Bingo & Arcade products to the next level. Technical Account Manager – Business Development. Communicate Tombola’s platform, products, APIs, and data feeds clearly to b

We’re growing fast — and we’re looking for a Technical Account Manager who can help us take Flutter Bingo and Tombola’s Bingo & Arcade products to the next level. Communicate Tombola’s platform, products, APIs, and data feeds clearly to both technical and non-technical audiences. Proactive

No prior call centre agent experience required - just a willingness to participate. Important Notice – No Fees Required.

Apprentice Customer Service Advisor. Apprentice Customer Service Advisor. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone.

A growing business in the North East seeks a Business Cluster Manager to oversee 5 sites, focusing on managing relationships and delivering excellent service to tenants.

We’re an award-winning employer with an exciting opening for an experienced Client Service Account Manager to join our team. As a Client Service Account Manager, you can also look forward to benefits include the following:. As a Client Service Account Manager, you will be the heart and soul of Tri

Fresh Freight Group are recruiting an Apprentice Customer Service Administrator to join their team at their site in Washington. Answering customer calls and managing customer enquiries. Ensuring all paperwork and emails are organised within Customer Service departmental functions.

Our client is a successful OEM manufacturer based in the Tyne and Wear area.With an International client base they are now looking to recruit a bilingual Customer Service Representative on a 12 month fixed term contract.Candidates must bilingual in a second language such as Spanish, German or Italia

A leading gaming company in the UK is seeking a Technical Account Manager to enhance Flutter Bingo and Arcade products.

A successful OEM manufacturer based in the Tyne and Wear area is seeking a bilingual Customer Service Representative for a 12-month fixed term contract. The ideal candidate will handle order fulfilment and customer queries, ensuring excellent service and effective communication with sales and produc

Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkering with technology? If so, you already have transferable skills that could help you thrive in a Customer Service Billing Support role This role involves speaking with customers over the phone, assisting with a range of billing-related queries. Whether it’s a straightforward question or something that requires more time and ownership, you’ll be there to support customers every step of the way. No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided. CANDIDATE REQUIREMENTS * Ability to work collaboratively in a team environment * Problem-solving skills and a proactive approach to identifying potential security issues * Good communication skills to effectively document and report security findings Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available

Make a real impact by helping businesses stay on track while delivering exceptional customer service. We’re looking for a confident and customer-focused Customer Service Advisor to join our team in Boldon In this role, you’ll build strong relationships with our business customers, supporting them with account queries and ensuring payments are made in line with agreed terms. You’ll combine excellent communication skills with a proactive approach to problem-solving, helping resolve barriers to payment while maintaining a positive customer experience. If you’re passionate about delivering excellent customer service and enjoy working in a fast-paced, supportive team environment, we’d love to hear from you. About the RoleWhat you’ll be doing Managing inbound and outbound customer contact via phone and email Supporting customers with account queries and payment arrangements Working to maximise cash collection while reducing outstanding balances Handling sensitive or complex situations professionally and with empathy Meeting individual productivity and call targets Working collaboratively with colleagues across the business to resolve issues and deliver the best outcomes Additional Information This role is 37.5 hours per week, with standard shifts typically Monday to Friday, 9:00 am – 5:00 pm. There may occasionally be a requirement for 8:00 am starts, 8:00 pm finishes, or weekend shifts, with four weeks’ notice provided. If a weekend shift is worked, a day off will be given during the week. Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements What we’re looking for Strong customer service and communication skills (telephone and written) Ability to remain calm, professional, and solution-focused under pressure Excellent organisation and attention to detail Good interpersonal and influencing skills Ability to work independently and take initiative Confident using Microsoft Word and Excel Commercial awareness and a proactive mindsetDesirable: Experience in collections or credit control Knowledge of civil court processes and procedures A Level 2 qualification (e.g. 5 GCSEs including English and Maths or NVQ Level 2)

Customer Care Advisor Red Recruitment is recruiting compassionate, resilient and people-focused individuals to join our client in Boldon as a Customer Care Advisor. You will support families who are making important decisions about care for their loved ones - listening, reassuring, guiding and being a steady voice. This is a temporary contract with the potential to become permanent. Benefits and Package for Customer Care Advisor: Salary: £12.71 Per Hour Hours: 40 hours, Monday-Friday 8am to 6pm, Saturday & Sunday 9-5 (working approx. 1 in 3 weekends). Contract: Temporary with potential to become permanent Location: Boldon, Sunderland Start Date: ASAP Competitive Holiday Opportunity to progress personally and professionally Achievable targets Key Responsibilities of Customer Care Advisor: Act as the first point of contact for all new and existing care enquiries across calls, voicemails and webforms Listen to families' needs, providing empathetic, clear and reassuring guidance Confidently guide conversations towards booking care home show rounds Take full ownership of each enquiry from initial contact through to admission Schedule and conduct follow-up calls to support families throughout their journey Liaise closely with care home teams to coordinate visits and pre-admission assessments Arrange second viewings and post-visit check-ins to address outstanding questions Build trusted relationships with families during significant life transitions Professionally handle and direct calls from suppliers, relatives and job applicants Key Skills and Experience of Customer Care Advisor: Excellent Customer Service skills - telephone and written Stay calm and reassuring in sensitive situations Organisational skills Naturally show empathy and patience Communicate with warmth and clarity Take ownership and follow through Motivated by helping people make informed decisionsIf you have the relevant skills and experience and are interested in the position as a Customer Care Advisor, please apply now! Red Recruitment (Business)

Job Title: Account Manager Location: Gateshead, Tyne and Wear Contract Type: Permanent / Full Time Salary: Up to £40,000 per annum, depending on experience, plus car allowance We’re working with a well-established North East manufacturer who is looking to recruit an experienced Account Manager to join their growing team in Gateshead. This is a fantastic opportunity to take ownership of key national accounts and play a central role in delivering high-quality service and project outcomes. About the Company This business is known for its supportive culture and commitment to employee wellbeing. You’ll be joining a team that values collaboration, continuous improvement, and long-term development. Benefits include: Life Assurance Healthcare Scheme Staff discounts with major retailers Annual fundraising for staff-nominated charities 33 days holiday (including bank holidays) And more! The Role – Account Manager As Account Manager, you’ll manage national client relationships, coordinate internal teams, and ensure timely, high-quality project delivery. Key Responsibilities: Develop and maintain key account relationships Serve as primary contact for service and project updates Coordinate timelines and cross-team communications Monitor client portals and respond promptly Maintain accurate ERP records for forecasting and invoicing About You As Account Manager, you will have experience in account management or customer-facing project roles, alongside being confident in managing multiple projects and working in a fast-paced environment. You will ideally have: Strong organisational and time management skills Proficiency in Microsoft Office (Word, Excel, Access, Outlook) A commercial mindset and commitment to client service We’re committed to promoting inclusive opportunities. If you’re excited about this Account Manager role but don’t meet every single requirement, we still encourage you to apply — your unique perspective could be exactly what they’re looking for

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Gateshead! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks).Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system with relevant notes. Engage in high-quality conversations to prevent avoidable complaints and ensure customer satisfaction. Identify complex queries and escalate as necessary to achieve fair outcomes. Provide clear and efficient responses while adhering to company guidelines. Accurately update the client database with essential information. Comply with client and regulatory policies and procedures.What You'll Need: Excellent written and verbal communication skills. Experience in a fast-paced environment. Strong timekeeping skills. Basic IT skills. Experience in a customer service environment is a plus! Why join us? Ongoing Opportunities: Long-term assignments with regular permanent roles available. Weekly Pay: Enjoy weekly pay for your hard work! Free Parking: Convenient parking available on-site.Ready to Make a Difference? If you're ready to embark on a rewarding career in customer service and be part of a supportive and dynamic team, we want to hear from you! Join us in making a positive impact on people's lives through exceptional service. Apply today and take the first step towards an exciting career with our client! If you do not hear from us, then unfortunately your application has been unsucsessful Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Exciting Opportunity: Account Manager Location: Sunderland Contract Type: Permanent Are you ready to take your career to the next level? Join us our client, where we pride ourselves on innovation and excellence in the manufacturing and production industry! We are on the hunt for a dynamic and driven Account Manager to join our enthusiastic team in Sunderland. If you have a passion for building relationships and delivering exceptional service, we want to hear from you! What You'll Do: As an Account Manager, you will play a pivotal role in managing key client accounts and ensuring their needs are met with enthusiasm and expertise. Your responsibilities will include: Building and nurturing strong relationships with existing clients. Identifying opportunities for growth within your accounts. Collaborating with cross-functional teams to deliver tailored solutions. Providing exceptional customer service that exceeds expectations. Tracking account metrics and reporting on performance. Conducting regular client meetings to review progress and identify areas for improvement.What We're Looking For: We are seeking a candidate who embodies our clients values and thrives in a vibrant, team-oriented environment. To be successful in this role, you should possess: Proven experience in account management or a similar role, preferably in the manufacturing and production sector. Exceptional communication and interpersonal skills. A proactive approach to problem-solving and client engagement. Strong organisational skills with the ability to manage multiple accounts simultaneously. A results-driven mindset with a keen eye for detail.At our client, we believe that our people are our greatest asset! Here's what we offer: A Vibrant Workplace: Join a team of passionate professionals in a lively and supportive environment. Career Development: We invest in our employee's growth through continuous training and development opportunities. Competitive Salary: Enjoy a competitive salary package along with performance-based bonuses. Employee Benefits: Access to a range of benefits including health insurance, retirement plans, and more. Work-Life Balance: We value your time! Flexible working arrangements to ensure you have a fulfilling work-life balance.Let's Make Great Things Happen Together! If you're ready to bring your skills to a company that values innovation and teamwork, we want to hear from you! Join us and be part of a team that is making waves in the manufacturing and production industry. Let's create amazing results together! We look forward to welcoming you to our Sunderland team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. Customer Service Assistant - Essex. You should be efficient,

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time R

We are looking for a confident, customer-focused individual to join our team as a Customer Service Advisor based in Wakefield (WF2). Strong customer service skills. Customer Service Advisor – Wakefield (WF2).

The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Customer service and sales assistant. Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel a

Metered Customer Service Advisor Fixed Term Contract 23 months. Development opportunities in line with the Metered Customer Service Advisor progression plan. Online GP service, cycle to work scheme, gym membership discounts and many more!.

Genuinely fantastic company requires a Customer Service Administrator to provide outstanding service to their customer portfolio. Verify deliveries alongside the Customer Service Leader. Maintain regular communication with the Sales team to ensure alignment between the commercial strategies of Sales

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. The Bilingual Customer Service Advisor will report into the German Team Leader. We are recruiting for a permanent German & English Bilingual Customer