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Transport Planner\n\nManchester | Permanent | Full-Time\n\nAre you a Transport Planner looking for a role where your development is genuinely prioritised? Or perhaps you're an ambitious Graduate Transport Planner with around two years' experience, ready to step into a more autonomous position and accelerate your career? \nWe're working with a growing, employee-focused multidisciplinary consultancy that has built an excellent reputation across the development and infrastructure sectors. With a collaborative team culture, strong leadership and a commitment to professional development, this is an opportunity to work closely with experienced senior professionals while playing a key role in delivering projects across the UK.\n\nThe Opportunity\n\nJoining a well-established transport planning team, you'll gain exposure to a diverse range of development projects spanning residential, commercial, education and mixed-use schemes. You'll be involved throughout the project lifecycle, working directly with senior leadership while developing your technical and client-facing skills. \nKey responsibilities include:\n\nPreparing Transport Statements, Transport Assessments, Travel Plans, Access Appraisals and related technical reports\nUndertaking junction capacity assessments and transport modelling\nSupporting highway and access design work using CAD software\nManaging project delivery and programme requirements\nLiaising with local authorities, stakeholders, project teams and clients\nAttending site visits, public consultations and project meetings\nSupporting business development initiatives and client relationship management\nProviding guidance and mentorship to junior team members where appropriate\n\nAbout You\n\nWe're keen to speak with candidates who can demonstrate:\n\nPrevious experience within a transport planning consultancy environment\nExposure to development-led transport planning projects across sectors such as residential, commercial or education\nKnowledge of junction modelling and wider transport assessment methodologies\nExperience engaging with clients, stakeholders and local authorities\nAn understanding of the planning process and its relationship with transport strategy and assessment\nStrong communication and report-writing skills\nA full UK driving licence\nUnrestricted right to work in the UK (visa sponsorship is not available)\n\nWhat's on Offer?\n\nIn return, you'll join a business that places a genuine emphasis on employee wellbeing, progression and work-life balance, offering:\n\nCompetitive salary package\nIndustry-leading annual leave allowance, including additional leave over the Christmas period and extra service-related holidays\nCompany pension contribution\nLife assurance cover\nComprehensive wellbeing and employee support programmes\nCycle-to-work scheme and paid volunteering opportunities\nRegular company social events and team activities\nClear opportunities for career progression and professional development\nDirect mentorship from highly experienced senior leaders within the business\nIf you're looking to take the next step in your transport planning career within a supportive, forward-thinking consultancy, we'd love to hear from you.\n\nApply today or contact us for a confidential discussion.\n\nWill Herman \n (phone number removed)\n\nAldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.\n\nCandidates must be eligible to live and work in the UK.\n\nFor the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Senior Fire Commissioning / Installation Engineer\n\nWe are recruiting for an experienced Senior Fire Engineer to join a growing team working on large-scale commercial projects across the North West.\n\nThe Role\n\nYou’ll be responsible for the installation and commissioning of fire alarm systems on major commercial and industrial sites, including high-profile warehouse and distribution projects.\n\nThis is a hands-on role suited to an engineer who is confident working independently and capable of delivering high standards on-site.\n\nKey Responsibilities\n\nInstallation and commissioning of fire alarm systems\nWorking on large commercial and industrial projects\nFault finding, testing, and system handovers\nEnsuring projects are completed to specification and deadlines\nProviding technical support where required\nOptional participation in the call-out rota\n\nAreas Covered\n\nNorth West region\nPrimarily around the M62 / Manchester corridor\n\nPackage\n\nSalary: £45,(Apply online only) – £50,(Apply online only)\nOvertime available\nPension scheme\nCompany laptop & phone\nFuel card provided\nOptional call-out rota (1 in 6)\nStandby allowance: £50 per week\nHolidays: 20 days + bank holidays\n\nWorking Hours\n\nMonday to Friday\n8:30am – 4:30pm\n\nTravel\n\nTypically around 30 minutes each way\n\nIdeal Candidate\n\nStrong fire alarm commissioning and installation background\nExperience on large commercial projects\nAble to work independently and solve problems on-site\nFull UK driving licence\nStrong communication and organisational skills\n\nDesirable Experience\n\nExperience working on major commercial projects such as logistics, warehouse, or Amazon-style facilities\nKnowledge of leading fire alarm manufacturers\nIf you’re an experienced fire engineer looking for a long-term opportunity with varied commercial work and a strong package, we’d like to hear from you.\n\nPlease contact Bradley Spencer if interested.\n\n(phone number removed)\n\nSER-IN

Area Sales Manager – Wall Protection and Louvres Job Title: Area Sales Manager – Wall Protection and Louvres Job reference Number: 152823-7125-2699 Industry Sector: Architects, Interior Designers, Specifiers, Flooring Contractors, External Cladding Contractors, Main Contractors and Specialist Sub Contractors / Installers, Wall Protection, Entrance Flooring, Specialist Coatings, Expansion Joints, Cubicle Curtain Track, Solar Shading, Explosion Venting and Installation Services Area to be covered: North West & North Wales Remuneration: £41,000 - £48,000 Neg. + 17% uncapped commission Benefits: £500 Car allowance and Salary Sacrifice EV Scheme available & Full Benefits The role of the Area Sales Manager – Wall protection and Louvres will involve: • Field sales role, selling a premium manufactured range of wall protection, as well as other interior building products; entrance matting, expansion joints and exterior building products such as; louvres and explosion/ fire suppression venting (big push on louvres), • Targeting (historically) heavily into the healthcare market, but also; commercial buildings, leisure and education, car parks, data centres and shopping centres (big push on data centres), • 60% of your time getting specified by architects and end users, • 40% of your time will be spent getting on to construction sites building relationships with main contractors, and specialist sub-contractors such as flooring contractors, external cladding contractors etc and breaking other manufacturers specs for quick wins whenever possible, • You will inherit a £2.4m+ project bank, • Revenue target will be circa £1.4m (typically split 35% new build, 65% refurbishment projects, although the high growth area is new build!), • Area currently achieving budget and only available due an internal promotion, • Focussing on projects £50,000+ (telesales team will manage smaller orders, • Typically 15-20 appointments a week over Four days, One day on the phone appointment setting for the following week either from the office or from home (excellent support from head office in respect of quotes and follow ups), • Splitting your time 60% account management and 40% new business prospecting The ideal applicant will be an Area Sales Manager – Wall Protection and Louvres with: • Must have a proven field sales track record of selling building products, • Must have architect specification field sales experience, • Open to both interior building product and exterior products such as louvres, external cladding, curtain walling or any building envelope system, • Preferably with contacts within main contractors and specialist sub contractors such as flooring contractors, external cladding contractors etc., • Open to most technical premium building products products such as: walling, flooring, interior finishes, interior fit out, partitioning, ceilings, louvres, external cladding, curtain walling, building envelope systems etc, • Ability to build relationships internally as well as externally, • A mix of specification and contractor experience is ideal The Company: • Est. 50 years+, • 50+ UK employees, • Circa £10m turnover, • Privately held, • Part of a large European group Mitchell Maguire is a specialist construction field sales recruitment consultancy, dealing exclusively with construction field sales jobs, construction field sales vacancies and specification field sales positions within: Architects, Interior Designers, Specifiers, Flooring Contractors, External Cladding Contractors, Main Contractors and Specialist Sub Contractors / Installers, Wall Protection, Entrance Flooring, Specialist Coatings, Expansion Joints, Cubicle Curtain Track, Solar Shading, Explosion Venting and Installation Services

An exciting opportunity has arisen for a Commercial Building Surveyor to join a growing in-house property consultancy supporting a successful investment and development group. This is a fantastic role for a motivated surveyor looking to take the next step in their career, working across a diverse commercial portfolio.\n\nYou will play a key role in delivering a broad range of projects across the full property lifecycle from pre-acquisition through to development, refurbishment and ongoing asset management while also supporting the development of junior team members.\n\nCompany Overview\n\nA growing in-house property team within a wider investment and development group, managing a diverse commercial portfolio. The business works closely with trusted delivery partners to deliver new build and refurbishment projects across key regional markets.\n\nThe organisation is focused on delivering high-quality schemes and driving value through proactive asset management, with a strong pipeline of projects and a collaborative, forward-thinking approach.\n\nThe Role\n\nReporting into the Head of Surveying and Project Management, you will:\n\nLead and support commercial project delivery across office and industrial assets\nUndertake contract administration and project management duties\nPrepare and negotiate Schedules of Dilapidations\nReview and approve tenant fit-out proposals\nAct as Employer's Agent on development projects\nCarry out pre-acquisition surveys and due diligence\nEnsure compliance with Building Regulations and CDM requirements\nMentor and support junior surveyors within the teamThis is a highly hands-on, client-facing role with real scope to influence projects and contribute to wider business success.\n\nAbout You\n\nQualifications & Experience:\n\nMRICS Chartered Surveyor\nDegree in Building Surveying (or equivalent)\nMinimum 2 years post-qualification experience\nBackground in commercial propertySkills & Knowledge:\n\nStrong understanding of construction methods and commercial legislation\nKnowledge of Building Regulations and CDM\nExcellent report writing and analytical skills\nConfident in client-facing situations\nExperience mentoring junior staff advantageous\nAutoCAD familiarity beneficialPersonal Attributes:\n\nCommercially aware and proactive\nAble to manage multiple projects independently\nHigh attention to detail and quality\nStrong communicator and team playerWhy Join?\n\nWork on a diverse and active commercial portfolio\nExposure to a wide variety of projects and asset types\nGenuine opportunity to progress and influence a growing team\nCollaborative, supportive working environment\nCompetitive salary and long-term career developmentLocation & Working Pattern\n\nBased in Manchester\nRegular travel to sites across the North West\nFull UK driving licence requiredInterested?\n\nIf you're a Chartered Surveyor looking for a role with real variety, responsibility, and progression potential - this could be the ideal next move.\n\nPlease get in touch today with our Property and Housing Specialist Jonathan Kirby on (phone number removed) for more details on opportunities available, or apply below with your CV.\n\nBuilding Careers UK are specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T and C's, Privacy Policy and Disclaimers which can be found on our website.\n\nWe welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic

We are seeking an experienced Fire Risk Assessor to join a growing team operating across Manchester and surrounding areas. The successful candidate will be responsible for carrying out comprehensive Type 1 and Type 3 Fire Risk Assessments across a varied portfolio of residential properties, with a strong focus on social housing environments.\n\nAs a Fire Risk Assessor, you will be:\n\nConducting Type 1 and Type 3 Risk Assessments across a varied property portfolio\nProducing clear, compliant, and detailed FRA reports with prioritised action plans\nAdvising clients on remedial works and safety improvements\nLiaising with clients, housing providers, and facilities teams to ensure legislative compliance\nManaging your own diary and travel across the Midlands region\nSupporting re-inspections, follow-up visits, and ongoing compliance strategies\n\nI’d love to speak to anyone who has:\n3+ years experience delivering Type 1 and 3 FRAs \nStrong working knowledge of current safety legislation and guidance\nExperience working in a social housing setting \nRecognised FRA qualifications, such as:\nNEBOSH Fire Safety / Risk Management\nLevel 2/3 Certificate in FRA\nFull UK driving licence\n This Fire Risk Assessor role is offering the following benefits:\n\n£50,000 - £55,000 - salary \n23 days’ annual leave + bank holidays, rising to 25 days with service.\nEmployee Assistance Programme for wellbeing, financial and personal support.\nLife insurance after 6 months’ service.\nEnhanced sick, maternity, paternity and bereavement pay.\nSalary sacrifice pension scheme with National Insurance savings.\nAnnual pay reviews.\nMental Health First Aider support.\nEmployee discounts and wellbeing benefits platform.\nFree mortgage advice.\n£2,000 referral bonus for successful asbestos surveyor referrals.\nLong Service Awards from 5 years onwards.\nCareer development and progression opportunities. \nIf this Fire Risk Assessor role sounds like a great fit, apply now or get in touch for a confidential chat.\nIf this role appeals to you then please apply now or contact lexie on (phone number removed) or email on (url removed)

We are partnered with an audio technology organisation in Manchester that is transforming the way products are created, owned, and brought to market. As part of that shift, they are looking for a Product Lead to take responsibility for a dedicated product area within a highly autonomous, AI-enabled environment focused on speed, innovation, and customer impact. This AI-native team operates with a decentralised structure, where a Product Lead is trusted to think commercially, move quickly, and take genuine ownership of outcomes.\n\nIn this Product Lead role, you will:\n\nDefine product direction, roadmap, positioning, and feature priorities for a dedicated product area\nWork closely with engineering, commercial, and creative teams to bring new products and ideas to market\nUse AI-driven tools and insights to support product, pricing, and market decisions\nDrive product performance across customer adoption, commercial success, and overall user experience\nOperate with a high level of autonomy, making decisions quickly and taking ownership of results \n\nThe ideal Product Lead will have:\n\nExperience in product management, product ownership, or commercial product leadership\nA strong interest in technology, innovation, and AI-enabled ways of working\nThe ability to balance technical understanding with a commercial and entrepreneurial mindset\nConfidence working in fast-moving, less hierarchical environments\nA passion for, and experience within, audio, music production, or creator-focused technology \n\nThis is an opportunity to join an organisation taking a genuinely different approach to product development and organisational structure, while still creating commercially successful technology products used by creators worldwide. This role is on-site (5 days a week) in Manchester. Relocation assistance is provided for suitable candidates.\n\nIf you're interested in this Product Lead role in Manchester, apply now or contact Ed at (url removed) or (phone number removed)

Field Service Engineer\n\nManchester, Stafford & Stoke | Salary Dependent on Experience | 9 am - 5 pm | Monday to Friday | Permanent\n\nIntroduction\n\nAcorn by Synergie is searching for a Field Service Engineer to cover the Manchester, Stafford and Stoke area for our client, a leading supplier of machinery to the printing industry.\n\nThe purpose of the role is to provide first-line support to customers using advanced printing equipment, ensuring service levels are met and helping customers achieve the best printing quality.\n\nKey Duties\n\nCarry out interventions, scheduled and preventative maintenance at customer sites to ensure machine efficiency.\n\nProvide telephone support on machinery, finishing equipment, and workflow.\n\nConduct site surveys in preparation for machine installations.\n\nInstall machines and ensure full acceptance of production lines with support from the HQ installation team.\n\nRequirements\n\nPrevious field service experience, ideally in electronics, electrical, or printing and graphics.\n\nPractical knowledge of IT hardware and software.\n\nFlexible, proactive, and team-oriented with a structured approach to work.\n\nWhat We Offer\n\nCompetitive salary dependent on experience.\n\nCompany car.\n\nLaptop.\n\nMobile phone.\n\nIntensive product training.\n\nOpportunities for development within an international environment.\n\nInterested?\n\nApply now to be considered for this exciting Field Service Engineer opportunity.\n\nAcorn by Synergie acts as an employment agency for permanent recruitment

Event Technician (Vision Engineer)\n\nLocation: Manchester (Office, Warehouse, Site & Field Based)\nSalary: £30,000 - £37,500 per annum\nHours: 9:00am – 5:00pm (42.5 hours per week)\n\nOverview\n\nWe are seeking an experienced and motivated Event Technician (Vision Engineer) to join our growing technical team based in Manchester. Working across a diverse portfolio of corporate, commercial and private events, you will be responsible for the preparation, installation, operation and maintenance of professional vision systems for live, virtual and hybrid productions.\n\nThis is a varied and hands-on role that combines warehouse preparation, technical planning and onsite event delivery. You will work with a wide range of technologies including LED displays, projection systems, presentation switchers, screen management systems, video playback solutions and live streaming platforms to deliver exceptional event experiences.\n\nAs part of a department of 17 technicians, supported by a dedicated scheduling team, you will play a key role in projects ranging from small-scale productions through to major events with budgets exceeding £1 million. The role offers the opportunity to lead freelance crews, contribute to the development of the Vision department and work alongside some of the industry's latest technologies. Flexibility is essential, as the position will involve travel throughout the UK and occasional evening and weekend work in line with event schedules.\n\nKey Responsibilities\n\nRig, configure and operate vision systems for a wide variety of live, virtual and hybrid events, ensuring the highest standards of technical delivery and client satisfaction.\n\nWork collaboratively with internal teams whilst leading and supervising freelance crew onsite, representing the company professionally at all times.\n\nCommunicate effectively with clients, suppliers, venue staff and production crews during the planning and delivery of events.\n\nPrepare, maintain, test and troubleshoot vision equipment within warehouse facilities, ensuring equipment is presented and maintained to the highest standard.\n\nSupport the Head of Vision in developing, maintaining and continuously improving the Vision department, processes and technical capabilities.\n\nManage equipment logistics, including deliveries and collections using company vehicles, whilst assisting other technical departments when required to support business needs.\n\nEssential Requirements\n\nMinimum 2 years' experience as a Vision Engineer within the live events industry, ideally within the corporate events sector.\n\nExtensive knowledge and practical live event experience using Barco Event Master screen management systems.\n\nKnowledge and operational experience of professional presentation switchers and video routing systems.\n\nExperience working with modular LED display systems and associated processing technologies.\n\nKnowledge and operational experience of Panasonic projection systems.\n\nExtensive experience using presentation and video playback software within live event environments.\n\nKnowledge and practical experience delivering live streamed events and video communication solutions.\n\nExcellent communication, organisational and problem-solving skills.\n\nAbility to work effectively both independently and as part of a wider team.\n\nHigh standard of personal presentation and professionalism.\n\nAbility to perform effectively under pressure and to tight deadlines.\n\nFlexible approach to working hours, including evenings, weekends, overnight stays and travel when required.\n\nHighly self-motivated with the ability to lead by example and take ownership of projects.\n\nStrong attention to detail and commitment to maintaining equipment to the highest presentation standards.\n\nFull UK Driving Licence.\n\nBenefits\n\nCore Benefits\n\n33 days annual leave (including bank holidays).\n\nAdditional birthday day off after 3 years' continuous service.\n\nAdditional annual leave day after 5 years' continuous service.\n\nCompany pension scheme.\n\nStaff recognition programme.\n\nFree on-site parking.\n\nCompany social events.\n\nAdditional Benefits (Following Successful Probation)\n\nAward-winning healthcare package including private medical treatment, mental health support, GP access and more.\n\nDental, optical and audiology cover.\n\nEmployee Assistance Programme (EAP).\n\nCompany sick pay scheme.\n\nEnhanced maternity, paternity and shared parental pay.\n\nLong service rewards.\n\nCycle to Work scheme.\n\nElectric Vehicle scheme.\n\nIf you are passionate about live events, enjoy working with cutting-edge video technology and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you - If interested please contact Rebecca Barnes-Hudson – – (phone number removed)\n\nSER-IN

Maintenance Operative - Driver Location: Manchester City Centre Pay: £15 per hour Schedule: Temporary Full Time 40 hour week.\n\nAbout the RoleWe're looking for a reliable and hands-on Maintenance Operative to support our Facilities Management team across several residential apartment blocks in Manchester City Centre. This is a temporary, position ideal for someone who enjoys variety and independence in their work. Must be a driver as you will be given a company van.\n\nKey Responsibilities\nGeneral handyman tasks including basic joinery (e.g. securing door handles, repairing chair legs)\n\nBuilding fabric maintenance and minor repairs\n\nCaretaker duties such as routine building checks and fire alarm testing\n\nOn-site support across multiple properties\n\nNo formal qualifications are required — technical tasks (electrical, mechanical, etc.) are handled by our M&E provider.\n\nIdeal Candidate\nExperienced in general maintenance or handyman work\n\nAble to work independently once familiar with the buildings\n\nComfortable taking initiative and solving minor issues\n\nOpen to guidance and support when needed\n\nPlease call Helen on (phone number removed) or email (url removed)\n\nThis vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time

A fantastic opportunity for a Regional Director of Project Management has come available for the Development arm of one of the countries largest housing providers. \n\nThis organisation is ambitiously growing, and are committed to investing billions of pounds in new housing schemes over the next decade. \nYou will be based at their head office in Manchester, with a mix of office, site and home working available. \n\nAs the Regional Director of Project Management, if you have a strong track record in high rise developments, developing teams and strong project management disciplines then we want to speak with you! \n\nBenefits you’ll receive as the Regional Director of Project Management:\n\n£5,000 car allowance\nAnnual company bonus scheme\nLife assurance cover to 4x salary\nEye care voucher scheme\nFree counselling and legal advice for you and family\n25 days AL + BH, raising with time in service\nCompassionate and parental bereavement leave\n1 day of paid leave per year as a wellbeing day\nPension match up to 10%Regional Director of Project Management duties:\n\nInitiate and lead the governance and delivery of programs within a significant area of responsibility,\nEnsure that risks, issues, dependencies, and constraints are managed appropriately at program and project levels.\nProviding support and guidance to the regional project management team.\nWork with the Construction Delivery Manager and relevant Project Manager to integrate procurement, construction programming and sequencing into the overall development program prior to Contract Execution.\nLead the negotiation and deployment of annual and longer-term program and project resource budgets\nManage multiple projects within the strategic roadmap whilst taking personal responsibility for a limited number of critical- contracts.To succeed as the Regional Director of Project Management, you need:\n\nTrack record of delivering high rise schemes, developing teams and showcasing strong Project Management discipline\nRelevant experience with a contractor, developer, housebuilder or consultant leading general pre-construction activities\nSignificant experience in commercial procurement, contract and supply chain and 3rd party management including the use of frameworks\nExperience of overseeing multiple projects, either directly or as managing a teamTo register your interest, click apply now or call Kyle on (phone number removed)

Event Technician (Lighting Engineer)\n\nLocation: Manchester (Office, Warehouse, Site & Field Based)\nSalary: £30,000 - £37,500 per annum\nHours: 9:00am – 5:00pm (42.5 hours per week)\n\nOverview\n\nWe are looking for a skilled and motivated Event Technician (Lighting Engineer) to join our established technical team based in Manchester. Working across a diverse portfolio of corporate, commercial and private events, you will be responsible for the design, preparation, installation and operation of professional lighting systems for productions ranging from small-scale events through to major projects with budgets exceeding £1 million.\n\nThis is a varied, hands-on role combining warehouse preparation, office-based planning and onsite event delivery. You'll work closely with project managers, producers, clients and fellow technicians to deliver exceptional event experiences while maintaining the highest standards of safety, presentation and technical excellence.\n\nAs part of a department of 17 technicians, supported by a dedicated scheduling team, you'll have the opportunity to lead freelance crews, mentor junior team members and contribute to the continued development of our lighting capabilities. Flexibility is essential, as the role will involve travel throughout the UK and occasional evening and weekend work in line with event schedules.\n\nKey Responsibilities\n\nDesign, prepare, install and operate lighting systems for a wide range of corporate, commercial and private events, ensuring projects are delivered to the highest technical and creative standards.\nCollaborate with project managers, producers and creative teams to understand event objectives, develop lighting solutions and adapt designs throughout the project lifecycle.\nProgramme, configure and operate lighting consoles and associated software, ensuring reliable performance during live events and productions.\nLead, supervise and support freelance crew, junior technicians and event staff, promoting safe working practices and efficient project delivery.\nMaintain, test, troubleshoot and prepare lighting equipment within warehouse facilities, whilst coordinating equipment logistics, deliveries and collections using company vehicles.\nBuild strong working relationships with clients, suppliers, venues and event stakeholders, ensuring compliance with health & safety regulations, industry best practices and company standards at all times.\n\nEssential Requirements\n\nMinimum 2 years' experience as a Lighting Engineer within the live events industry (corporate event experience preferred).\nProficiency with industry-standard lighting consoles, including GrandMA and/or Avolites.\nStrong knowledge of DMX protocols, networking and lighting control systems.\nExperience working with intelligent lighting fixtures and LED technology.\nAbility to read and interpret CAD drawings and lighting plots.\nExcellent communication, organisational and problem-solving skills.\nAbility to work effectively both independently and as part of a wider team.\nHigh standard of personal presentation and professionalism when representing the company.\nFlexible approach to working hours, including evenings, weekends, overnight stays and travel when required.\nHighly motivated with the confidence to lead by example and take ownership of projects.\nStrong attention to detail and commitment to maintaining equipment to a high presentation standard.\nFull UK Driving Licence.\n\nPhysical Requirements\n\nAbility to safely lift and carry equipment weighing up to 25kg.\nComfortable working at height and in low-light environments.\nGood manual dexterity for operating technical equipment and handling small components.\n\nBenefits\n\nCore Benefits\n\n33 days annual leave (including bank holidays).\nAdditional birthday day off after 3 years' continuous service.\nAdditional annual leave day after 5 years' continuous service.\nCompany pension scheme.\nStaff recognition programme.\nFree on-site parking.\nCompany social events.\n\nAdditional Benefits (Following Successful Probation)\n\nAward-winning healthcare package including private medical treatment, mental health support, GP access and more.\nDental, optical and audiology cover.\nEmployee Assistance Programme (EAP).\nCompany sick pay scheme.\nEnhanced maternity, paternity and shared parental pay.\nLong service rewards.\nCycle to Work scheme.\nElectric Vehicle scheme.\nIf you're passionate about live events, enjoy working with cutting-edge lighting technology and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you - Please contact Rebecca Barnes-Hudson – – (phone number removed)\n\nSER-IN

Job Title: Graduate Scheme - Business Development (Commercial) Salary: £25k basic salary + OTE Our client are looking for ambitious graduates to help enhance their presence, to generate revenue by capitalising on warm leads and opening the door to new ones, thereby increasing their book of business with a customer-led approach. There is no limit to where you can go with our client - so if you've got a degree, excellent communication skills and plenty of enthusiasm, this is the opportunity for you! The company: Founded over 40 year's ago, our client are leaders in the distribution of healthcare products. From their outstanding customer service, to their impressive product portfolio, our client continue to excel in the industry and are experiencing an exciting period of growth! Package: • A competitive basic salary of £25k, with OTE takes your package higher, • Full tech stack, • Regular socials and a welcoming, inclusive culture, • Incentives and bonuses, including team company holidays, • Excellent personal and professional development available with a national enterprise, • Pension and healthcare Role: • Obtain a thorough knowledge of the company and its offering in order to best educate prospective customers, • Proactively reach out to prospects over the phone, via email and through social channels in order to schedule meetings, webinars and demonstrations, • Develop relationships through extensive research - identifying key influencers within accounts and building rapport with them, • Support customer success to ensure that clients are happy with the services they've secured with the company, • Shadow senior members of the team in order to get a handle on the entire 360 process - with a view to your progression within the business Requirements: • Educated to degree level, • Possess exceptional communication and interpersonal skills, • A team player, with the ability to work independently, • Comfortable in a target driven environment, • Self-motivated, with a strong desire to succeed Candidates must be eligible to live and work in the UK. Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

NEW BUSINESS INSURANCE CONSULTANT Location: Greater Manchester (Hybrid)Salary: £30K - £40K basic salary + uncapped bonus + comprehensive benefits package About the Opportunity An exciting opportunity for a driven Commercial Insurance Sales Professional to join a highly respected specialist insurance and risk management business during a significant period of Northern growth. We are partnering with a specialist Commercial Insurance group operating across the Transport & Logistics, Construction, and Waste & Recycling sectors, as they continue to expand their regional footprint with the opening of a new North West office. This role is ideal for an ambitious and proactive individual with strong commercial insurance sales experience who enjoys building relationships, identifying opportunities, and opening doors with senior decision-makers. Importantly, this is not a high-volume scripted telesales or automated dialler environment. Instead, this is a consultative and relationship-led business development role requiring credibility, commercial awareness, and the ability to engage professionally with businesses across multiple specialist sectors. The successful individual will play a key role in driving new business growth by generating and qualifying opportunities for Account Executives and Client Directors to attend, whilst helping to strengthen the company's wider market presence across the North. The Role As New Business Insurance Consultant, you will be responsible for proactively identifying, engaging, and developing relationships with prospective commercial insurance clients across a range of specialist sectors. Using a combination of outbound calling, LinkedIn networking, email campaigns, market research, and existing CRM and lead generation tools, you will secure high-quality appointments and business opportunities for senior members of the broking team. You will work closely with Account Executives, Client Directors, Marketing, and leadership teams as part of a highly collaborative growth strategy. Key Responsibilities Business Development & Lead Generation • Proactively identify and engage prospective commercial insurance clients across multiple sectors, • Generate and qualify new business opportunities for Account Executives and Client Directors, • Build relationships with business owners, directors, and senior decision-makers, • Conduct consultative outbound activity via phone, email, LinkedIn, and networking channels, • Source and develop your own prospect data alongside utilising existing CRM systems and lead generation platforms, • Maintain accurate CRM records, pipeline activity, and opportunity tracking, • Work collaboratively with marketing and leadership teams on campaigns and target market activity, • Support wider regional growth objectives through proactive market engagement and business development initiatives What We're Looking For • Previous experience within a Commercial Insurance sales or business development role is essential, • Strong Commercial Insurance knowledge across multiple classes of business, • Proven experience generating and developing new business opportunities within a Commercial Insurance environment, • Excellent communication, relationship-building, and consultative sales skills, • Highly proactive, self-motivated, and commercially driven, • Comfortable engaging with senior decision-makers and business owners, • Strong organisational skills and ability to manage pipeline activity effectively, • Experience using CRM systems, LinkedIn, and lead generation tools, • Ability to work collaboratively within a fast-paced and growth-focused environment Applications are welcomed from individuals currently operating within commercial insurance brokerages, business development teams, lead generation functions, or client acquisition-focused insurance roles. Why Join? • Join a highly respected specialist insurance business with strong market reputation and ambitious growth plans, • Opportunity to play a key role within a growing Northern operation, • Collaborative and supportive environment with strong leadership backing, • Genuine long-term progression opportunities into senior business development or client-facing roles, • High-quality specialist market focus rather than high-volume scripted sales activity, • Operate within a professional, relationship-led commercial environment Benefits • Competitive basic salary and uncapped bonus structure, • Hybrid working environment, • 28 days annual leave plus bank holidays, • Holiday purchase scheme and your birthday off, • Enhanced pension and private healthcare, • Health and wellbeing benefits, income protection, and life assurance, • Paid leave for volunteering and enhanced parental leave

Job Title: Café and Catering Manager Location: House of Books & Friends – 81 King Street Manchester M2 4AH Hours: Full Time – Permanent Salary: £30k About House of Books & Friends House of Books & Friends is more than a bookshop and café, we are a vibrant Community Interest Company in the heart of Manchester city centre, our mission is to address loneliness and social isolation. We bring people together through books, conversation, great coffee, and memorable events. From carefully curated shelves and cosy reading corners to bustling Afternoon Teas and community gatherings, we create a welcoming and inclusive space. We are now looking for an experienced, energetic Café and Catering Manager to lead our café operations and play a key role in our continued growth. The Role As Café and Catering Manager, you will lead on the daily running of our busy café while working closely with our bookshop and events teams. This is a hands-on, shop-floor-based role where leadership, creativity and commercial awareness are equally important. Key Responsibilities Operations • Oversee all café activities including food & beverage preparation, service, and cleanliness, • Manage stock levels, ordering, supplier sourcing, and negotiations, • Maintain and enforce health & safety standards and ensure compliance with legislation, • Keep all paperwork up to date and aligned with regulations, • Develop innovative, costed ideas to broaden services and product offerings, • Key holding duties (opening and closing), • Support shop floor operations across both the bookshop and café, including serving and phone enquiries Events • Organise and deliver our popular Afternoon Tea events, generating and implementing new ideas with minimal direction, • Collaborate with the events team to deliver high-quality room hire and catered events, • Create clear systems and procedures to enable smooth event delivery, • Further develop catering options from standardised to bespoke packages for a range of budgets, • Undertake hosting duties where required Customer Experience • Create a warm, welcoming atmosphere with exceptional service, • Manage enquiries, feedback, and complaints professionally and efficiently Team Leadership • Train, supervise, and motivate café staff, future line management responsibility., • Foster a positive, collaborative working environment Financial Management • Manage budgets, revenue, expenses, and profitability, • Implement cost controls without compromising quality, • Analyse sales data, identify trends and key seasonal opportunities, • Develop strategies to increase revenue and meet targets Menu Development & Marketing • Collaborate on menu updates ensuring consistent quality, • Adapt offerings based on seasonality, dietary needs, and customer preferences, • Support promotional campaigns and monitor competitor activity, • Create and implement creative and new revenue streams for the cafe About You • Proven experience (at least 2+ years) as a shop floor-based Café/Catering Manager (or similar hospitality leadership role) – only people with this experience will be considered for the role., • Strong knowledge of café operations, food safety, and customer service, • Experience training and managing a team, • Confident using POS systems and standard office software, • Flexible to work weekends and holidays as required, • A genuine interest in books and the literary world What We Offer • £30,000 salary, • Holiday entitlement, • Pension scheme, • Staff discount, • Health cash plan, • A book on your birthday, • One paid “Reading Day” per year to catch up on your reading If you bring energy, enthusiasm, and a love of people — and want to be part of a growing organisation that makes a real difference in the community — we would love to hear from you. To apply: Please submit your CV along with a cover letter explaining why you are the perfect fit for the Café and Catering Manager role.

An exciting opportunity has arisen to join a specialist commercial insurance team based in the heart of Manchester. This role offers exposure to a varied portfolio, handling premiums typically at £50,000+, with a strong focus on commercial insurance.\n\nAs a Commercial Account Handler, you will manage your own portfolio whist supporting Account Executives, working closely with internal teams and clients to deliver exceptional service. The role combines technical insurance knowledge with excellent relationship management, ensuring all accounts are handled efficiently and accurately.\n\nResponsibilities of the Commercial Account Handler:\n\n Manage a portfolio of commercial insurance accounts, ensuring all client needs are met efficiently.\n\n Use in-depth knowledge of commercial insurance policies to assess risk and provide accurate, tailored advice to clients.\n\n Collaborate closely with internal teams and external clients to maintain clear communication and resolve any issues promptly.\n\n Organise and prioritise workload effectively to meet deadlines and support overall team objectives.\n\nWhat we are looking for:\n\n Demonstrated experience working within commercial insurance, handling a range of client accounts confidently.\n\n Strong understanding of commercial insurance policies, with particular experience or knowledge in vicarious liability considered a significant advantage.\n\n Excellent interpersonal skills to build and maintain professional relationships with clients and colleagues.\n\n Proven ability to manage time efficiently and stay organised in a fast-paced environment.\n\n Acturis and CII qualifications are highly desirable!\n\nBenefits of the Commercial Account Handler :\n\n Competitive salary of up to £48,000, dependent on experience.\n\n Employer pension contributions.\n\n 26 days holiday plus bank holidays.\n\n Hybrid working (2 days from home).\n\n Life Assurance at 4x salary.\n\n Private Health Cover with options for single cover or cash plan.\n\n Sick pay and income protection.\n\nReady to take the leap?\n\nThis is an excellent opportunity if you want to be part of a respected business that values your expertise, gives you room to grow, and genuinely cares about doing things the right way!\n\nFor a confidential chat, contact one of our specialist consultants on (phone number removed) and quote job reference NJR16649

Regional Development Manager - Cyber Location: Manchester, Leeds, Birmingham (Remote with Regional Travel) Salary to £70,000 + Bonus & Benefits PackageIPS Group is working with an insurance organisation to recruit a Regional Development Manager to support the continued growth of their Cyber proposition across the UK & Ireland.This is a highly visible, market-facing role focused on driving growth through broker engagement, relationship development, and increasing cyber activity across the regional market. You’ll play a key role in strengthening existing partnerships, onboarding new brokers, and building a strong pipeline of opportunities.In this role, your focus will be on developing and managing broker relationships, acting as the face of the Cyber proposition across the regional market. You’ll spend time in the market meeting brokers, attending events, and supporting training and education to build awareness and understanding of the cyber offering.We’re looking to speak with individuals from a broker, BDM or relationship-focused insurance background, with a strong commercial mindset and proven ability to build partnerships. Cyber experience is beneficial but not essential - personality, credibility and the ability to represent a proposition in the market are key.This is a great opportunity for someone looking to move into a fast-growing specialist area, in a role that is highly commercial, visible, and focused on long-term cyber growth.The role is fully remote with regular travel across the regions, including time in London a couple of days each month to stay aligned with the wider team.To learn more about the role and overall package, apply today or get in touch.Email: Phone: /

Entry-level Sales Executive This leading, innovative technology enterprise have an exciting job opportunity for enthusiastic and dynamic candidates! They're searching for ambitious entry-level Sales Executives to join their team! You need a degree, and to be motivated by money and engaging with people! Specialists in their field, our client pride themselves on providing the best possible experience for their customers, offering innovative, integration systems and solutions to business around the globe! If you're passionate about people, driven to achieve goals and would like to be part of an inclusive, empowered team, then this opportunity is for you! You'll get: • A competitive basic salary of £35k, • Commission structure that takes your Y1 total to higher!, • Excellent progression, learning and development potential, • Laptop and mobile, • Lucrative bonus and incentive schemes, including company holidays!, • Volunteering days!, • Fantastic training You will create your own pipeline of new business opportunities by identifying new leads and building a rapport with key decision makers. The successful candidates will act as first point of contact for new enquiries and follow up on inbound leads via phone and email. The Entry-level Sales Executive will be personable and organised. Our client offers generous earning and career potential to the successful candidate! You: • Educated to degree level, • Excellent communication, interpersonal and relationship building skills, • Money motivated Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

Head of Procurement • Denton, Manchester (Office Based), • Employee Ownership Scheme, • Progression Opportunity to Director Level UK Staffing Group are recruiting for a Head of Procurement on behalf of a growing, employee-owned business within the Mechanical Services sector.This is not a traditional procurement role.Whilst you'll initially provide leadership and continuity within an established purchasing team, the long-term objective is to build, modernise and develop a procurement function capable of supporting the next phase of business growth. Working closely with the Commercial Supply Chain Director, you'll have the opportunity to influence strategy, improve supplier relationships, strengthen reporting and create a procurement operation that is fit for the future. If you're looking for a role where you can genuinely make an impact rather than simply maintain the status quo, this could be the opportunity you've been waiting for. What You'll Be DoingInitially • Lead and support an established purchasing team, • Understand current purchasing processes, systems and supplier relationships, • Maintain continuity across international supply chains, • Manage supplier performance and commercial relationships, • Navigate duties, tariffs, quotas and regulatory requirements, • Identify quick wins to improve efficiency and reportingLonger Term, • Develop and implement a strategic procurement roadmap, • Strengthen supplier partnerships across global markets, • Improve systems, reporting and procurement visibility, • Align procurement activities with wider commercial objectives, • Build a scalable procurement function to support future growth, • Coach and develop the wider purchasing team, • Position the business ahead of regulatory and market changesWhat We're Looking ForEssential, • Senior procurement or purchasing experience, • Experience within a distribution, wholesale, manufacturing or product-led business, • Strong supplier negotiation skills, • Commercial awareness around margins, costs and profitability, • Experience managing international supply chains, • Advanced Excel and reporting capability, • Strong leadership and stakeholder management skillsHighly Desirable, • Exposure to import duties, tariffs and quotas, • Understanding of CBAM or similar regulatory frameworks, • Experience sourcing products internationally, • Experience managing suppliers across Europe, Asia or Turkey, • Purchasing systems and ERP experienceThe Type of Person Who Will Thrive Here You're as comfortable rolling your sleeves up and helping the team as you are sitting in a leadership meeting discussing strategy. You enjoy improving processes, building relationships and challenging the way things have always been done. You bring structure and commercial thinking without the ego. Most importantly, you're excited by the opportunity to build something rather than simply inherit it. What's On Offer • £55,000 - £60,000 basic salary, • Bonus scheme up to 10%, • Employee ownership scheme, • Pension scheme, • Laptop and mobile phone, • Genuine progression opportunity, • Direct exposure to senior leadership, • Long-term career development, • Stable and growing business with ambitious plans UK Staffing Group are acting as an employment agency in relation to this vacancy. We are an equal opportunities employer and welcome applications from all suitably qualified candidates.

📞 Remote Telephone Interpreter – Polish / English UK-Based Freelance Opportunity | Flexible Remote Work THG Fluently is currently looking for UK-based freelance Polish interpreters to support a growing volume of Remote OnDemand telephone interpreting assignments. This opportunity is particularly suitable for interpreters who are comfortable with flexible, real-time telephone interpreting and are available to receive and accept calls during daytime hours. About the role: • Remote telephone interpreting (OnDemand / unplanned calls), • Flexible freelance arrangement, • Calls handled remotely via our interpreting platform/app, • Primarily community and public sector interpreting, • Opportunity to combine with pre-booked assignments where available We are especially interested in interpreters who: • are responsive and reliable during working hours;, • are comfortable handling unscheduled telephone assignments;, • can maintain professional standards in fast-paced interpreting scenarios;, • are based in the UK and have the right to work as self-employed freelancers. Requirements: • Fluency in English and Polish, • Previous interpreting experience preferred, • Access to a stable internet connection and suitable phone/device, • Strong communication and organisational skills, • Relevant interpreting experience is advantageous Why join us? • Flexible remote work, • Competitive rates, • Supportive and experienced interpreting team, • Growing demand across multiple sectors, • Opportunity to build ongoing collaboration with a well-established language services provider If you are interested in joining our interpreter network, we would love to hear from you. Please apply with your CV and a brief summary of your interpreting experience.

Customer Service Representative (Banking/Financial) Duration: 12 months Location: Manchester/Hybrid (four days per week in the office) Salary: Competitive One of our large financial services clients is currently looking for a experienced Customer Service Representative Key Responsibilities: • Be the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence., • Deliver high-quality service while managing client conversations confidently in a busy setting., • Execute telephone trades accurately and in line with client instructions and regulatory requirements., • Handle both straightforward and complex queries, providing clear and confident technical support., • Investigate discrepancies on shareholder accounts with a keen attention to detail and structured problem-solving skills., • Drive first-point-of-contact resolution, taking ownership of issues until full closure., • Proactively manage open cases, ensuring timely follow-up and a positive client experience., • Maintain accountability for the quality and accuracy of all work produced., • Adapt quickly to various management processes and service expectations. What We’re Looking For: • Previous experience in a client service or contact centre environment is essential., • Ability to perform in a regulated, performance-driven environment with clear standards., • Confident in making informed decisions and managing workload under pressure., • Excellent written and verbal communication skills across multiple channels., • Educated to secondary school level, with equivalent experience., • to excellence, and apply today to become part of our client’s remarkable team. How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy.

Transport Team Leader - Nights. Job Overview Regular roster of 4 on 4 off shift, availability for 17:00 - 5:00,18:00 - 06:00, 19:00 - 7:00 (Full Flexbility Required) Overtime rate of 1.5, Free onsite parking, complimentary meals and refreshments, free uniform, free life insurance, company sick pay, pension scheme. What will life as a Team Leader (Nights) in the gategroup Team look like for you. • £19.80 Including 10% Night Allowance, • Overtime @ 1.5 times the hourly rate, • 4 on 4 off pattern 17:00 - 5:00,18:00 - 06:00, 19:00 - 7:00 (Full Flexbility Required), • Inhouse training and development, • Complimentary meals & beverages, • Free Uniform, • Company sick pay, • Free on-site parking, • Paid Holiday, • Regular shift patterns, • Pension scheme to help you save for your future, • Bespoke employee support programme, including free counselling sessions, • Refer a friend scheme with generous bonuses for each successful referral, • Access to a great discount platform, saving you money on everyday purchases and so much more, • Cycle to work scheme Main Duties and Responsibilities • Assign teams and vehicles to flight activity (allocation) and maintain contact with teams via phone to manage their movements and completion of flights servicing against the daily plan and to events on the airport., • Plan and manage the rosters for the transport teams (day and night), • Plan the teams for the daytime (airside food uplifts) and the flights and coverage required., • Carry out a handover to the daytime (bond) team leader with relevant information including designated vehicles for preloading and the flights required to be on them., • Performance monitor team members daily and escalate concerns to Duty Manager, • Plan and manage the team’s output to ensure delivery of business, section and customer targets., • Ensure shift briefings, capture of key information and display / report relevant KPI’s., • Maintain legal/compliance across health and safety, food safety, Department for Transport (Daft), security, gateOPEX (in-house operational excellence programme)., • Plan and arrange vehicle maintenance / repair of defects as required to ensure fleet availability, • Monitor flight information screens and local email account during the shift and respond to events., • Conduct DfT checking as required (vehicles, food bags equipment) etc., • Ability to cover a 7-day operation. Requirements of the Team Leader (Nights): • Previous experience in a supervisory role leading teams, • Valid clean HGV CAT C Driving Licence (up to 3 points will be considered) - essential, • Digital Tachograph knowledge and possession of a digital tachograph card - essential, • Driver CPC qualification - essential, • Previous HGV experience desirable, Airport Airside Driving would be an advantage, • Knowledge of the Road Traffic Act

Job Title: Customer Service Representative Duration: 12 months Location: Manchester/Hybrid (four days per week in the office) Salary: Circa £31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems? If so, we have the perfect opportunity for you! Our client, a leader in the banking industry, is seeking enthusiastic Customer Service Representatives to join their dynamic team. Why You Should Apply: • Work in a vibrant atmosphere where your contributions truly matter., • Enjoy a hybrid working model that promotes work-life balance., • Competitive salary and benefits package designed to add value to your career., • Opportunities for personal and professional growth within a supportive environment. Key Responsibilities: • Be the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence., • Deliver high-quality service while managing client conversations confidently in a busy setting., • Execute telephone trades accurately and in line with client instructions and regulatory requirements., • Handle both straightforward and complex queries, providing clear and confident technical support., • Investigate discrepancies on shareholder accounts with a keen attention to detail and structured problem-solving skills., • Drive first-point-of-contact resolution, taking ownership of issues until full closure., • Proactively manage open cases, ensuring timely follow-up and a positive client experience., • Maintain accountability for the quality and accuracy of all work produced., • Adapt quickly to various management processes and service expectations. What We're Looking For: • Previous experience in a client service or contact centre environment is essential., • Ability to perform in a regulated, performance-driven environment with clear standards., • Confident in making informed decisions and managing workload under pressure., • Excellent written and verbal communication skills across multiple channels., • Educated to secondary school level, with equivalent experience. What's in It for You? • A supportive and engaging work culture where your efforts are recognized., • Opportunities to improve service delivery and efficiency, driving continuous improvement., • The chance to work with a diverse team that values collaboration and innovation. If you're ready to take your customer service skills to the next level in an exciting banking environment, we want to hear from you! Bring your enthusiasm and commitment to excellence, and apply today to become part of our client's remarkable team. How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

A well-respected and forward-thinking Construction consultancy is seeking a Senior Building Surveyor to join their innovative Building Surveying team in Manchester. They deliver tailored Building Surveying and Project Management services across the UK, working with high-profile clients in sectors including government, education, blue light, and infrastructure – with a strong focus on sustainability and Net Zero. • Up to £65,000 basic salary plus excellent benefits and hybrid working, • The chance to gain Project Management experience., • Mix of professional and project-based Building Surveying duties, • Exposure to Net Zero retrofit, technical due diligence, and condition surveys, • Join a collaborative national team with strong technical leadership, • Opportunity to mentor junior surveyors and support APC progression Benefits • Salary: up to £65,000 package, • Flexible and Remote Working: Two days in the office a week, maximum., • Health and Wellbeing: Including private medical insurance, access to mental health support, wellness programs, and gym membership discounts., • Pension: Employee contribution 5%, employer 10%, • Professional Development: Support for gaining professional qualifications like FRICS, • Bonus/Incentive Schemes: Performance-based bonuses., • Generous Annual Leave, • Family-Friendly Policies: Parental leave, flexible working hours, and possibly childcare assistance or subsidies., • Employee Assistance Programs (EAP): Support for employees dealing with personal issues, such as counseling services or legal advice., • Career Progression: With a focus on growth and internal promotions, clear pathways for advancement within the company. Feel free to get in touch if you would like to learn more or if you are open to listening to the other opportunities I currently have on the details below: Phone: 0207 072 1473 | Mobile: 07547114075 Email: gavin.bray@alturasearch.com #buildingsurveying #buildingsurveyor #MRICS #RICS

Job and Person Specification Partner Services Co‑Ordinator Maternity Cover: 12 Month Fixed Term Location: Manchester Start date: July Reports to: Partner Services Manager About the company gunnercooke is a Top 75 law firm recognised for over 90 industry awards. Launched in 2010, the firm has rapidly grown to over 500 lawyers across 15 global offices in the UK, US, Germany and Austria. Our breadth of expertise covers some of the most interesting and important emerging disciplines, from ESG and charity law, to blockchain and competition. Collaboration is at the forefront of our award-winning culture and is what sets our firm apart from the rest. gunnercooke operates as a fee share model meaning our professionals join as self-employed advisors, free to design and develop the practice they’ve always wanted. Our purpose is simple; to deliver a positive impact for our clients, provide a better life for our people, and to leave a better world than we found. Our charitable arm, the gunnercooke foundation, enables us to directly engage with communities on social issues and to help charitable organisations grow. gcTrust is the firm’s dedicated support team comprising specialists in finance, IT, marketing, compliance, recruitment, and partner and offices services. Our role is helping partners to set up, run, and scale up their practices, so they can focus on providing quality service to their clients. The role This is a 12-month fixed term maternity cover role at the heart of the Partner Services team. Partner Services is the team that keeps gunnercooke’s Partners supported, connected and well looked after. It is the central point of contact for customer success and relationship management across the firm. This role is the engine behind that team; keeping the inbox moving, the calls answered, the data clean, the rewards programme running, the onboarding process supported when cover is needed, and the senior team free to focus on the work only they can do. The right person will be quick on their feet, warm with people, and unphased by an inbox that can fill up faster than it empties at peak times. The ideal candidate will be resilient, commercially driven, and champion our culture and values being Compassionomics, Laser-like Focus, Humour, and being Boundaryless. Responsibilities Partner Services is the team Partners turn to when they need help, an answer, an introduction, or someone who will just sort it. The work is fast-moving and people-led; this role is the engine that keeps it running. The front door Supporting the team that answers the firm’s Partners, by phone, by email, in person. Every working day, somewhere between 40 and 70 emails land in the Partner Services inbox, and the phone rings throughout. Behind those messages are Partners chasing answers, new enquiries seeking legal support, transactions trying to find the right contact, and the occasional sales pitch to politely deflect. The post-holder supports the Partner Services Managers in keeping the inbox moving; triaging where possible, replying where they can, and escalating where not. The connector Matching Partners with the right people, inside and outside the firm. Much of what makes gunnercooke work is the network. Partners need other Partners when their clients need expertise outside their own, and they rely on a strong bank of Partner Assistants when they need additional capacity on their own matters. This part of the role is about maintaining PA relationships and capacities, supporting Partner-to-Partner introductions with resource planning and connection making where possible, and helping new German Partners settle by finding them a UK buddy. The engine room The systems, the data, and the admin that keeps the team moving. Behind every smooth Partner experience is a quietly well-run back office. This is where that work lives; keeping HR data current, processing role changes (such as Legal Counsel to Partner, or Employed Associate to Self-Employed), supporting the HR audit process, and giving the Partner Services Managers a reliable second pair of hands-on ad hoc admin and audit tasks when needed. Onboarding, Induction and Leavers Holiday cover, additional capacity, and support to the Onboarding Assistant. The post-holder provides holiday cover and additional capacity for the firm’s onboarding function. When the Onboarding Assistant is out or capacity is tight, they step in to keep the joiner journey running; covering gcTrust onboarding, Legal and Operating Partner onboarding, and the day-to-day admin that sits behind both. Buddy management sits with the post-holder, as does oversight of the onboarding inbox. On the induction side, the role is responsible for creating induction plans and schedules, coordinating sessions across IT, Compliance, Finance and Office Services, and monitoring the day-of processes that ensure new joiners have what they need from their first day. On the leaver side, the role handles the IT and administrative duties relating to people exiting the business; access revocation, system removals and HR folder updates. Essential • Solid general admin experience (no professional services or law firm background needed), • Genuinely organised; the kind of person who keeps a clean inbox without thinking about it, • Strong written and verbal communication, • Warm, confident, and credible on the phone, including outbound calls, • A real client-service mindset; naturally helpful, naturally responsive, • Process-driven and able to manage structured task lists accurately and to deadline, • Resourceful, comfortable working out who to ask and how to get an answer, • Working knowledge of basic Microsoft tools Desirable • Prior experience in a service or office environment, • Familiarity with onboarding, HR or compliance administration, • Some exposure to communications, marketing or copywriting, • Copy editing skills, • Degree-level education (English or similar a plus) We don’t require formal qualifications. Practical experience in service or office environments is valued more highly than academic background. Appendix: Task list The tasks below summarise the day-to-day responsibilities of the role, grouped by area. Area Responsibilities (non-exhaustive) Partner Services • Maintaining PA relationships and capacities, • Supporting PS Managers on an ad hoc basis with admin and audit tasks, • Finding new German Partners a UK buddy and making the connection, • General HR updates; ensuring HR spreadsheet and folders are accurate (addresses, contact details), • Administering role changes (Legal Counsel to Partner, Employed Associate to Self-Employed), • Supporting with monitoring of the Partner Services inbox, • Supporting Partner introductions; resource planning and connection making where possible, • Supporting the HR audit process and ongoing data hygiene across Partner records Onboarding (cover and support) • gcTrust onboarding administration during periods of absence and at busier periods, • Legal and Operational Partner onboarding administration during periods of absence and at busier periods, • Additional, hands-on support to the Onboarding Assistant on complex joiner cases, • Buddy management; coordinating pairings and following up on introductions, • Oversight and support with the onboarding inbox Induction • Creating induction plans and schedules, • Coordinating sessions with different departments including: IT, Compliance, Finance and Office Services, • Monitoring day-of induction processes Leavers • IT and administrative duties relating to leavers from the business, • Access revocation, system removals and HR folder updates Rewards • Managing the rewards programme, ready for PSM approval, • Club gc gift ordering and platform admin, • Liaising with Managers across the business on rewards and recognition, • Running regular reports on platform usage and gifting activity, • Reviewing the platform, adding and amending gift options, • Overseeing the Club gc inbox Communications Support • Building the weekly Monday email in HubSpot; copy, event tiles, headshots and images, • Producing the first pass of gunnerEcho, • Uploading content to the intranet, • Supporting the intranet transfer project, • Drafting gcTrust content (joiner and leaver pieces, team stories), • Supporting tracking of open rates, click-through rates and email engagement metrics on HubSpot For more information about gunnercooke please visit www.gunnercooke.com

Remote EAP Helpline Counsellor £32,000 per annum Full-time, Permanent Compass Associates are proud to be exclusively partnering with a leading national provider of Employee Assistance Programmes and wellbeing solutions. Our client delivers high-quality mental health and wellbeing support services to individuals and organisations across the UK, ensuring accessible, compassionate, and effective care for those who need it most. Key Responsibilities • Deliver immediate emotional support via helpline calls, providing psychoeducation, signposting to external agencies, and arranging follow-up when needed., • Conduct clinical assessments over the phone, administer psychometric tools confidently, and refer individuals for appropriate ongoing psychological or counselling support., • Manage risk effectively, including high-risk and trauma calls, following risk policy to ensure caller safety., • Achieve individual and team performance goals., • Maintain accurate records and communication, updating systems promptly, handling email/web enquiries, and supporting managers or HR with helpline information., • Contribute to team flexibility and service delivery, assisting with administrative tasks, referrals, and projects. Skills & Experience • Post Graduate Diploma in Counselling and/or Psychotherapy., • Registered member of a professional body such as BACP or equivalent., • Previous EAP experience or experience working with a fast-paced environment/KPIs., • Resilient, calm under pressure, and able to manage risk effectively., • Excellent interpersonal, communication, and active listening skills. Benefits • A supportive, inclusive, and values-led working culture, • 33 days annual leave including bank holidays, with the option to buy or sell additional days, • Auto-enrolment pension scheme with enhanced employer contributions, • Access to 24/7 EAP Counselling & GP helpline, • Life assurance and group income protection, • Health Cash Plan covering optical, dental, physio, and more, • CPD support and funded training opportunities, • Long service rewards and flexible working arrangements Contact Details If you are interested, please contact Jenny Marr on 0161 672 3174 or email your CV to jmarr@compassltd.co.uk. Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy. We offer a £500 vouchers of your choice for successful referrals following completion of probation. Due to the volume of applications received, only candidates selected to progress to the next stage will be contacted

Job Description: Who are we? Europa Worldwide Group is an ambitious and independently owned logistics business. We operate across three divisions - Europa Road, Europa Air & Sea, and Europa Warehouse – and our continued success has earned us a place in The Sunday Times Top Track 250 for three consecutive years. With 15 sales offices across the UK and Ireland, plus a strong and expanding international footprint in Europe, and countries such as, Hong Kong, China, India, and Dubai, we’re investing heavily in our people, our infrastructure, and our future. If you’re looking to be part of a forward-thinking organisation where your contribution genuinely makes an impact, Europa is a place where you can grow and thrive. Position Summary: To build, manage and maintain relationships with customers as directed by the customer service manager. Manage the day-to-day operations of the customers in your portfolio ensuring agreed service levels and financial targets are met. This is where you come in: We are currently looking for a Customer Service Operator to join our Europa team. You will need a good telephone manner and experienced managing a busy inbox. Ideally come from a freight background and be able to proactively deal with situations & problem solve. Our Ideal Person: • Strong, confident personality with administrative and/or customer service background., • Time management skills are essential as are communication (face-to-face and over the phone) skills., • The ability to prioritise and to work under pressure of workload and within a targeted environment., • A good head for numbers is required., • Commercial Office experience preferred., • Excellent communicator and dedication to excellent customer service, • A desire to improve the Gross profit margins. In this role, you will: • Be the first point of contact for all matters related to your assigned portfolio of customers., • Work with key internal stakeholders such as operations and customs supervisor to obtain delivery status updates for your portfolio of customers within a timely manner., • Be responsible to communicate Providing updates for customers through either phone or email facet., • Manage the customer service cycle from start to finish ensuring that key information required to prepare quotes and process consignments are compliant with HMRC customs., • Provide a variety of quotes to your customer to best service their requirements in an ever-changing scenario., • Be responsible for ensuring credit limits are managed to an appropriate level and payments and debt is recovered., • Be responsible to ensure that make sure the commodity codes and invoices are correct and processed for dispatched., • Ensure that the commodity codes and invoices are correct and processed for dispatched., • Ensure that problematic tasks that are held for any reason are rectified in a timely manner., • Be proactive in approaching and engaging with existing customers to generate income, • Support the Customer Service Manager with statistics that highlights customer performance and trends via the Customer Service Database Leonardo., • Respond in a timely manner to problem or concerns from customers within the required turnaround time., • Undertake any other duties as requested by their line manager, commensurate with the role., • Ensure you comply and follow our company values, which we refer to as ‘Our Approach to Business’ What you can expect from us: • Excellent salary package between £28,088.00k - £31,458.00k depending on experience., • Free Car Parking., • 25 days annual leave, plus all UK bank holidays., • Enhanced Maternity / Paternity & Adoption pay., • Employee Wellbeing Programme., • Referral Bonus Scheme., • Charity 50-50 & Long service awards., • A fantastic working culture which promotes excellent work/life balance. Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations. Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. “Europa Worldwide Group do not accept agency CV submissions unless specifically requested/ engaged with the role by the Internal Talent Team. Please do not submit speculative CV’S. Europa will not be responsible for any fees related to CV’s received in this unsolicited manner” Please note that an offer of employment is subject to the completion of a satisfactory pre-employment checks.

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.In this varied role, we'll need you to answer the phone, handle our files and support our managers.You'll also meet and greet visitors,

Sales Development Representative (SDR)Location: Ashton Old Baths, Ashton-under-Lyne (Hybrid)Company: Hoffmann Reed UKFull-time or Part-time (school-hours considered)OTE: £40,000–£55,000+ Hoffmann Reed, a specialist executive search and leadership advisory firm, is seeking an experienced Sales Development Representative to support our growth within the pensions and investment sector. This is not an entry-level role. We are looking for someone with proven SDR experience in a B2B environment. The successful candidate must have a demonstrable track record of booking meetings, generating qualified opportunities, and engaging confidently with senior decision-makers. About the Role • As our SDR, you will take ownership of outbound lead generation, senior-level outreach, and early-stage pipeline development. You will work closely with the UK Client Lead to identify target organisations, initiate conversations, and secure high-quality meetings with decision-makers., • This role suits someone who understands B2B prospecting, is comfortable navigating long sales cycles, and can communicate a clear value proposition to senior stakeholders., • Key Responsibilities, • Identify and research prospective companies within the pensions and investment sectorConduct targeted outbound outreach (phone, email, LinkedIn)Engage directly with C-suite and senior stakeholdersQualify prospects and understand business challengesBook high-quality meetings for the UK Client LeadMaintain accurate CRM records and track pipeline activitySupport market mapping and growth planning Essential Experience • Experience as an SDR in a B2B environmentDemonstrable track record of booking meetings and generating pipelineComfortable engaging senior decision-makersConfident communicator with excellent written and verbal skillsOrganised, proactive, and resilient in outbound activityAble to manage long-cycle, consultative conversations, • Desirable Experience, • SDR experience in professional services, financial services, consulting, recruitment, or executive searchUnderstanding of pensions, investment, or related marketsFamiliarity with CRM tools (Tracker RMS is an advantage) What We Offer • Hybrid working (3 days per week in the Ashton Old Baths office) Flexibility for part-time or school-hours working, • Competitive salary and performance incentives (OTE £40,000–£55,000+), • Supportive, collaborative, and high-performing culture, • Opportunity to work closely with senior leaders and grow within a specialist sector How to Apply If you have proven B2B SDR experience and a track record of engaging senior leaders, we would be pleased to hear from you. Please apply via LinkedIn

About the Job _ Ready to Help Others Master their Mindset While Investing in Your Own Development? _ Many professionals reach a stage in their careers where success is no longer measured solely by title, salary or progression. Instead, they begin looking for greater purpose, flexibility and opportunities to continue growing whilst making a meaningful contribution to others. We are seeking motivated, growth-oriented professionals who are passionate about personal development, leadership and lifelong learning. This remote position offers the opportunity to apply your existing skills within a professional development environment whilst benefiting from ongoing training, support and leadership development. Role Overview As a Personal Development & Growth Mindset Consultant, you will engage with individuals who are actively seeking personal and professional growth. Working within an autonomous environment, you will utilise modern communication platforms, build meaningful relationships and support prospective clients through a structured information and onboarding process. You’ll benefit from ongoing professional development whilst continuing to strengthen your own leadership, communication and personal growth capabilities. Typical Responsibilities • Conduct professional phone and Zoom conversations, • Build and nurture meaningful professional relationships, • Utilise digital communication platforms to generate enquiries, • Participate in ongoing leadership and personal development training, • Follow structured processes and recommended methods of operation, • Manage your own activity whilst maintaining self-accountability, • Engage in continuous learning and professional growth Desired Attributes for Success • 5 years experience in a professional or corporate work environment, • Comfortable working independently, • Strong communicators with professional presence, • Self-motivated and proactive, • Positive and growth-oriented, • Relationship-focused, • Curious and committed to continuous learning, • Goal-oriented with a strong sense of ownership and accountability Experience in the following areas will be advantageous: • Learning & Development, • Human Resources, • Talent Acquisition, • Consulting, • Business Development, • Education & Training, • Recruitment, • Leadership Development, • Client Relationship Management, • Coaching & Mentoring Why Consider This Opportunity? • Flexible working hours, • Remote position, • Ongoing professional training and support, • Access to proven digital tools and resources, • Personal and leadership development programmes, • Structured onboarding and mentoring, • Performance-based compensation, • Autonomous working environment Important Information This is an independent contractor position and is not a salaried employment role. Compensation is performance-based and aligned with individual activity and results. This is best suited to experienced professionals seeking flexibility, autonomy and continued professional growth within a remote environment; experienced professionals who subscribe to a growth mind-set, personal and professional growth & development and the opportunity to continue expanding their skills whilst helping others do the same. If you’re passionate about learning, growth and helping people realise their potential, we’d love to hear from you.

Business Development Representative Team: Sales Reports to: Head of Sales Type: Full-time Location: Manchester (office-based) Salary: £30,000 + commission About the role We're looking for a driven and personable Business Development Representative to join Prospa's growing sales team. You'll be the first point of contact for prospective clients, identifying opportunities, qualifying leads, and setting up meaningful conversations that open doors for the agency. This is a high-impact role at the front line of our growth. Responsibilities Drive new pipeline through outbound activity • Cold calling, email outreach, and LinkedIn are your primary tools. You'll be expected to proactively generate new business conversations on a daily basis; this is a key part of the role. Own and manage our CRM • Keep HubSpot accurate and up to date, logging activity, managing pipelines, and maintaining clean data across all leads and contacts. Process and qualify inbound leads • Review and triage leads as they come in, quickly assessing fit against our ideal client profile (ICP) and prioritising follow-up accordingly. Reach out to ICP leads • Proactively call and contact prospects that match our ICP, building rapport quickly and communicating Prospa's value in a clear and confident way. Book discovery calls • Convert conversations into qualified discovery calls, seamlessly handing over to the wider sales team with the full context they need to close. Research and target the right accounts • Identify and prioritise accounts that align to our ICP, building a focused and intelligent outbound list that keeps your pipeline full of the right opportunities. Manage follow-up sequences and nurture leads over time • Own the full outreach journey, keeping prospects engaged and moving through the funnel with timely, relevant touchpoints — not every deal happens on the first call. Continuously improve through coaching • Actively engage with feedback from the Head of Sales, using regular coaching sessions to sharpen your activity, messaging, and conversion rates. Take ownership and be responsible for KPIs • Leads contacted; Number of ICP leads reached per week/month, • Discovery calls booked; Qualified calls scheduled per week/month What we're looking for • 2+ years of experience in a BDR, SDR, or outbound sales role, • B2B, agency, or SaaS sales experience is essential, • Confident communicator: comfortable picking up the phone and owning the conversation, • Organised and process-driven with a keen eye for CRM hygiene, • Experience with HubSpot or a comparable CRM platform, • Self-motivated with a track record of hitting or exceeding targets, • A collaborative mindset - happy to work closely with the Head of Sales and wider team, • Proficiency with prospecting tools such as LinkedIn Sales Navigator, • Strong written and verbal communication skills: confident across cold calls, emails, and outreach sequences, • A solid understanding of sales cycles, pipeline stages, and where the BDR role fits within the broader revenue process, • Resilient and coachable: comfortable handling objections and open to feedback and continuous development, • Strong time management and prioritisation skills, with the ability to handle a high volume of leads and tasks simultaneously Who this role suits This is a role for someone who genuinely wants to build a career in sales — not just fill a seat. You'll thrive here if you are: • Hungry and ambitious: you want to grow, hit targets, and progress, • Confident and credible on the phone with senior decision-makers, • Commercially curious: you ask sharp questions and listen well, rather than just pitching, • Resilient and competitive: you bounce back quickly and push yourself to improve, • Organised, proactive, and consistent: you manage your time well and show up every day with a plan, • Excited by the creative and content world: you can speak with energy and genuine enthusiasm about what Prospa does Company Benefits • Join a company that has achieved approximately 100% year-on-year growth since 2020., • Annual pay reviews, supported by quarterly performance evaluations and structured progression plans., • Enjoy 25 days of annual leave, plus Bank Holidays and your birthday off., • Begin with a clear and structured employee progression roadmap designed to support your development from day one., • Participate in quarterly performance reviews to track and enhance both technical and interpersonal skills., • Access monthly internal e-commerce training and quarterly partner training with platforms such as Shopify, Triple Whale, Store Hero, and Recharge., • Work in a hybrid model, with 3 days in the office and 2 days from home, offering flexibility and collaboration., • Collaborate directly with exciting and rapidly growing DTC brands in the Fashion, Beauty, Wellness, and Subscription sectors., • Be part of a forward-thinking company culture, supported by a modern office environment with free parking., • Utilise an annual industry event budget to further your expertise and stay ahead in the e-commerce field., • Join a team of experienced industry professionals and develop alongside them in a dynamic, growth-focused environment., • Free Drinks and Snacks: We offer free coffee, or healthy snacks at the office.

Hawksworth UK are working with a global Financial Services company to find them an experienced Account Manager – Protection , for the UK team. Core detail • sExperienced Account Manager with Protection industry experienc, • ePermanen, • tPredominantly home based with the ability to ravel into the office when needed (London, Watford or Bristol, • )Depending on level of experience (salary is up to £59,400 base salary, • )Benefits include a great pension (9% core and then they will match you to 15%) + loads more including Performance related Bonus scheme, medical insurance, etc . The job: As a key Account Manager, you will work in Protection (Life, Income Protection and Critical Illness), to provide face to face, virtual and phone-based support to a defined panel of distributors, to negotiate, attract and retain business in line with the clients’ expectations. You will manage the development of your panel, which will include regular account meetings and contract on a wide range of service informati on. Required experi • enceExperience in the Protection Ma, • rketSales backgr, • oundStrong relationship bui, • lderStrong Insurance Protection technical knowl, • edgeOutstanding communication skills and consultative appr, • oachAttained GR1 or working towards it with a clear bias towards technical and legislative excell ence If this sounds like you, please apply now for a quick response. You can also reach out to me at richard@hawksworth uk.com Than k you.🙂

Sales Administrator 📍 Trafford Park, Manchester (office-based) 💰 £29,000 🕒 Full-time | Permanent | 40 hours per week Overview We’re looking for a Sales Support Administrator to join our fast-paced and growing sales team at UltraLEDs. If you’re organised, proactive and enjoy working in a collaborative environment, this is a great opportunity to build a long-term career in sales within a dynamic and ambitious business. You’ll play a key role in supporting our sales function, ensuring a seamless customer experience and helping the team operate efficiently day-to-day. The Role As a Sales Support Administrator, you’ll work closely with our Account Managers and wider teams to support customer enquiries, manage quotations and keep our internal processes running smoothly. This is a varied, hands-on role suited to someone who enjoys problem-solving, working with people and being at the heart of a busy commercial environment. Key Responsibilities • Support the sales team with day-to-day activities and maintain accurate systems and records, • Prepare and send customer quotations in a timely manner, • Respond to customer enquiries via phone, Freshdesk and social media channels, • Assist customers at our Click & Collect counter, ensuring a smooth and efficient experience, • Liaise with internal departments to resolve issues and share customer feedback, • Collect and analyse data to support sales performance and business decisions, • Develop strong product knowledge to support the sales process About You • Minimum 1 year’s experience in a customer-facing or administrative role, • Highly organised with strong attention to detail, • Excellent communication skills and ability to build rapport with customers, • Confident using Excel and working with data, • Able to prioritise and manage workload in a fast-paced environment, • Proactive, hands-on and willing to take ownership, • Experience using Freshdesk or similar systems is beneficial but not essential About UltraLEDs At UltraLEDs, we supply high-quality LED lighting solutions used by some of the world’s most recognisable brands and projects — from Love Island and Erasure’s world tour to DC10 Ibiza, Wembley Stadium, Next, Mulberry and BMW. We’re a fast-growing, ambitious business with a strong team culture built around collaboration, energy and getting things done. What You’ll Get • £29,000, • 25 days holiday + bank holidays, • Private healthcare, • Company pension, • Perkbox benefits, • Monthly staff events, • Enhanced maternity leave, • 2-week sabbatical after 5 years, • Free on-site parking, • Excellent transport links (8-minute walk from tram), • Modern office with kitchen and shower facilities

Account Manager / Customer Success Executive £32,000–£35,000 | OTE up to £40,000 This is an exciting opportunity to join a fast-growing, people-focused organisation with ambitious expansion plans across the UK. The company is committed to creating a positive and high-performing workplace culture where employees are supported to grow, develop, and succeed. The successful candidate will play a key role in building and maintaining long-term strategic relationships with existing business customers while delivering an exceptional customer experience throughout the entire order journey. Key Responsibilities • Manage and develop strong relationships with assigned B2B customer accounts, • Act as the main point of contact for customer enquiries, ensuring a professional and high-quality service experience, • Respond promptly and professionally to incoming phone calls, emails, and live chats, • Provide support with order processing, returns, product enquiries, and technical assistance, • Work towards achieving and exceeding sales and growth targets, • Identify and develop new business opportunities within existing and prospective accounts, • Support pricing strategies and margin improvement initiatives, • Promote and cross-sell additional products and services where appropriate, • Collaborate with internal departments including communications, procurement, and operations teams to support customer success and business growth, • Maintain accurate account records, forecasts, and customer activity updates Skills & Experience • Previous experience within a B2B Account Management, Customer Success, or Client Relationship role, • Strong relationship-building and stakeholder management skills, • Excellent written and verbal communication abilities, • Proven negotiation, persuasion, and problem-solving capabilities, • Ability to manage multiple priorities and customer accounts effectively, • Commercial awareness with the ability to interpret sales data and performance metrics, • Experience working with budgets, forecasts, and account plans, • Knowledge of contract management and service level agreements (SLAs) is desirable, • Strong customer-focused mindset with a proactive and solutions-driven approach, • Ability to collaborate effectively across multiple internal teams Personal Attributes • Positive and growth-focused mindset, • Ambitious, motivated, and performance-driven, • Takes ownership and accountability for their work, • Thrives in a fast-paced and evolving environment, • Collaborative and supportive team player, • Demonstrates initiative and strong problem-solving skills, • Open to continuous learning, progression, and new challenges Benefits • Quarterly team social events, • Summer celebrations with family inclusion, • 25 days annual leave plus bank holidays, • Employee Assistance Programme, • Health cash plan and private GP access, • Travel expense support, • Annual health checks, • Pension scheme, • Life insurance, • Performance-related bonus scheme, • Ongoing training and professional development, • Employee reward and recognition programme, • Birthday gifts and long-service awards If you are interested in this Account Manager position and feel your experience matches the criteria, then please apply now for immediate consideration or for more information please contact Andrew Davison Medlock Partners are a professional services recruitment specialist operating across England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion.

Join Mercier Consultancy MD as a Dutch Speaking Sales Representative with an exciting opportunity for relocation to Sofia, Bulgaria. We are seeking driven and customer-focused individuals who are proficient in Dutch and eager to excel in a vibrant new environment. In this role, you will be responsible for building relationships and driving sales of our client’s premium products and services in the market. • Establish strong connections with potential clients through effective sales techniques, including phone calls, emails, and in-person meetings., • Present and educate customers about the benefits of our client’s offerings, tailoring your approach to meet individual needs., • Meet and exceed assigned sales targets, actively contributing to the team’s overall success., • Monitor market trends and competitor behavior to adapt and enhance your sales strategies., • Collaborate with marketing and customer support teams to ensure customer satisfaction and promote client retention., • Engage in ongoing training sessions to improve product knowledge and sales skills., • Fluency in Dutch (both written and spoken) is essential; knowledge of English is a plus., • Previous experience in sales, customer service, or a similar role is preferred., • Strong communication and negotiation skills to effectively engage with customers., • Self-motivated with a results-oriented mindset., • Able to work independently as well as collaboratively within a team., • Willingness to relocate to Sofia, Bulgaria for this role., • Adaptability to a multicultural work environment and dynamic business practices., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Danish and seeking an exciting opportunity that allows you to work in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Danish Speaking Customer Representative. This role offers the fantastic benefit of paid relocation to Greece, giving you the chance to experience a vibrant lifestyle while contributing to our customer service excellence. Your Role: • Provide exceptional support to Danish-speaking clients, ensuring their inquiries are managed with professionalism and care., • Communicate effectively through various channels, including phone, email, and chat., • Get acquainted with our client systems to deliver high-quality service efficiently., • Collaborate with team members to ensure quick and effective resolution of customer issues., • Fluency in Danish (both written and spoken) is essential for effective communication with clients., • Strong communication skills and a customer-focused mindset., • Eagerness to learn new tools and technologies adapted for remote work., • Self-motivated, proactive, and adaptable to a fast-paced environment., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is thrilled to invite applications for the position of Dutch Speaking Customer Support Representative, offering a fantastic relocation package to Sofia, Bulgaria. This role is perfect for customer service enthusiasts looking to immerse themselves in a vibrant culture while providing top-notch support to our Dutch-speaking clients. • Offer exceptional customer support to Dutch-speaking clients across various communication channels including phone, email, and chat., • Respond to inquiries regarding products, services, and company policies with accuracy and professionalism., • Proactively resolve customer complaints and issues, ensuring a high level of customer satisfaction., • Document all customer interactions thoroughly in our CRM system to aid continuous improvement., • Coordinate with different departments to enhance customer experience and address specific needs., • Stay updated on product knowledge and industry trends to provide informed assistance., • Fluency in Dutch (both spoken and written) is essential; knowledge of English is a plus., • Experience in customer service or support roles is highly preferred., • Excellent communication skills with a friendly and professional demeanor., • Strong problem-solving abilities and a proactive approach to customer inquiries., • Familiarity with customer service software and CRM systems is beneficial., • Able to work independently and collaboratively within a team-oriented environment., • A willingness to relocate to Sofia, Bulgaria, and embrace its rich culture and lifestyle., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is actively seeking enthusiastic all-rounders for our Danish Speaking Customer Support Representative positions in Sofia. This role is perfect for individuals who are fluent in Danish and are eager to provide exceptional support while working within a dynamic and diverse team. As the first point of contact for our Danish-speaking customers, you will play a vital role in ensuring customer satisfaction by assisting with inquiries and resolving issues in a timely manner. • Provide top-notch customer service to Danish-speaking clients through various channels including phone, email, and chat., • Handle inquiries related to our products and services, ensuring accurate information is communicated., • Resolve customer complaints and concerns with a focus on customer satisfaction., • Maintain records of customer interactions, documenting any necessary follow-up actions., • Collaborate with cross-functional teams to improve processes and enhance the customer experience., • Stay informed on product knowledge to effectively assist customers., • Fluency in Danish (both written and spoken); English proficiency is a bonus., • Prior experience in customer service or support roles is preferred., • Strong communication skills and a customer-oriented mindset., • Ability to multitask and work efficiently in a fast-paced environment., • Familiarity with customer support software or tools is an advantage., • Willingness to learn and adapt to new systems and procedures., • Detail-oriented and highly organized., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is thrilled to offer a position for a Dutch/Flemish Speaking Customer Support Representative, with the flexibility of working remotely from beautiful Greece. This exciting opportunity is perfect for individuals passionate about providing exceptional service while enjoying the Mediterranean lifestyle. • Provide top-notch customer support to Dutch/Flemish-speaking clients via various channels, including phone, email, and chat., • Address inquiries related to products, services, and company policies promptly and professionally., • Resolve customer complaints and issues efficiently to ensure high levels of satisfaction., • Document all customer interactions accurately in our CRM system to enable continuous improvement., • Work collaboratively with other departments to deliver comprehensive solutions to customer needs., • Stay updated on product knowledge and industry trends to enhance the quality of customer support provided., • Fluency in Dutch or Flemish (both written and spoken) is essential; proficiency in English is advantageous., • Experience in customer service or support roles is preferred., • Excellent communication skills with a friendly and professional demeanor., • Strong problem-solving capabilities and a proactive approach to handling customer inquiries., • Familiarity with customer service software and CRM systems is a plus., • Able to work independently while effectively contributing to a team-oriented environment., • A passion for helping others and a desire to create positive customer experiences., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Czech and looking for an exciting opportunity that allows you to work in Greece? At Mercier Consultancy MD, we are seeking a passionate and motivated Czech Speaking Customer Representative. This role comes with the unique opportunity of paid relocation to Greece, where you will become part of a vibrant community and gain hands-on experience in customer service. Your Role: • Provide exceptional customer service to Czech-speaking clients, ensuring all inquiries are handled with professionalism., • Manage communications through various channels including phone, email, and chat., • Embrace and learn our client systems to deliver the best support possible., • Work closely with team members to ensure timely resolution of customer issues., • Fluency in Czech (both written and spoken) is required to communicate effectively with clients., • Excellent communication skills and a strong customer-oriented mindset., • Ability to adapt to new technologies and tools for remote work., • Self-motivated, proactive, and ready to embrace new challenges., • Willingness to relocate to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Dutch and seeking an exciting opportunity to work (remotely) from Bulgaria? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Dutch Speaking Customer Representative. This position comes with the fantastic benefit of paid relocation to Bulgaria, offering you a chance to immerse yourself in a vibrant culture while contributing to exceptional customer service. Your Role: • Deliver outstanding customer support to Dutch-speaking clients, addressing their inquiries with professionalism and care., • Communicate effectively through various platforms including phone, email, and chat., • Become proficient in our client systems to provide high-quality service., • Collaborate with team members to ensure efficient resolution of customer issues., • Fluency in Dutch (both written and spoken) is essential for effective communication with clients., • Strong communication skills coupled with a customer-focused attitude., • Willingness to learn new tools and technologies suitable for a remote work environment., • Self-motivated, proactive, and adaptable in a fast-paced setting., • Open to relocating to Bulgaria for this wonderful opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in German and seeking an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic German Speaking Customer Representative. This position offers the incredible perk of paid relocation to Greece, giving you the chance to enjoy a beautiful environment while making a meaningful contribution to our customer service team. Your Role: • Deliver exceptional customer support to German-speaking clients, addressing their inquiries with professionalism and care., • Effectively communicate through multiple channels such as phone, email, and chat., • Familiarize yourself with our client systems to provide top-notch service efficiently., • Collaborate with team members to achieve timely resolutions for customer issues., • Fluency in German (both written and spoken) is essential for effective communication with clients., • Strong communication skills and a customer-focused approach., • Willingness to learn new technologies and tools suited for remote work., • Self-motivated, proactive, and able to thrive in a fast-paced environment., • Open to relocating to Greece for this fantastic opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is proud to offer positions for Slovak Speaking Customer Support Representatives in Sofia. We are looking for enthusiastic individuals who are fluent in Slovak and have a passion for providing excellent customer service. In this role, you will be the voice of our company for Slovak-speaking clients, assisting them with their inquiries and ensuring a smooth and satisfying customer experience. • Provide top-notch customer support to Slovak-speaking clients through various communication channels, including phone, email, and chat., • Address customer inquiries regarding products and services, ensuring clear and effective communication., • Resolve issues and complaints efficiently to enhance customer satisfaction., • Document all customer interactions and maintain accurate and organized records., • Collaborate with other teams to ensure a seamless customer experience., • Stay up-to-date with product knowledge to provide timely and informed support., • Fluency in Slovak (both written and spoken); proficiency in English is a plus., • Prior experience in customer service or a related field is preferred., • Exceptional communication and problem-solving skills., • Ability to multitask and work effectively in a dynamic environment., • Familiarity with customer support software is an advantage., • A positive attitude and willingness to learn and adapt., • Strong attention to detail and organizational skills., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Danish and eager for a fulfilling opportunity that allows you to work (remotely) from Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Danish Speaking Customer Representative. This role offers the exciting benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while delivering excellent customer service. Your Role: • Provide outstanding customer support to Danish-speaking clients, addressing inquiries with professionalism and empathy., • Communicate effectively through multiple channels, including phone, email, and chat., • Learn and navigate our client systems to ensure high-quality service., • Collaborate with your fellow team members to ensure swift resolution of customer issues., • Fluency in Danish (both written and spoken) is essential for effective client communication., • Strong communication skills and a genuine customer-focused attitude., • Willingness to learn new tools and technologies suitable for remote work., • Self-motivated, proactive, and adaptable to a dynamic work environment., • Open to relocating to Greece for this amazing opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in German and looking for an exciting opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to offer the position of German Speaking Customer Representative with the attractive benefit of paid relocation to Greece! This is a fantastic opportunity to experience a vibrant new culture while providing top-notch customer support to our clients. Your Role: • Deliver exceptional customer service to German-speaking clients, addressing their inquiries with professionalism and care., • Utilize various communication channels, including phone, email, and chat, to assist customers effectively., • Become proficient with our client systems to ensure accurate and efficient service., • Collaborate with colleagues to ensure timely resolutions of customer issues., • Fluency in German (both written and spoken) is essential for effective communication with clients., • Strong interpersonal skills and a commitment to customer satisfaction., • Eager to learn and utilize new tools and technologies in a remote work setting., • Self-motivated, proactive, and capable of thriving in a fast-paced environment., • Willingness to relocate to Greece for this incredible opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • 2 Extra Monthly Salaries, • Health Insurance, • And Much More...

At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world-class support for the creators who shape the industry. Since 1998, we’ve grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development — from early concept to launch and live operations. Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences. With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life. Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge✨! Role overview As a Specialized Services Business Development Manager, you’ll be instrumental in expanding Keywords Studios’ Player Engagement Services. You will focus on driving adoption of Trust & Safety, Monetization, and VIP Concierge services, while building strong relationships with global game publishers and developers. You’ll join a global team and play a key role in developing go-to-market strategies, identifying and closing strategic deals, responding to customer RFIs/RFPs, and driving cross-Keywords business opportunities — using a combination of data and real-world insights to navigate ambiguity and deliver outcomes that benefit both our clients and Keywords. You’ll also leverage your industry network to create new opportunities and support growth across multiple divisions. If you’re passionate about player communities, business development, and delivering commercial outcomes, this is a role where you can make a real impact. What are we looking for? Our Specialist has a knack for the following skills: • Develop and execute GTM strategies to drive adoption of new product features., • Build and execute strategic deals and partnerships to accelerate our Specialized Services adoption and revenue growth., • Represent the Player Engagement team as the primary point of contact for cross Keywords Studios business opportunities with a focus on T&S, Monetization, and VIP., • Receive & Respond to customer RFI / RFP’s., • Use existing networks within the games industry to open doors and create net new opportunities for Keywords with a focus on Introducing Player Engagement Services and expanding to other Keywords divisions., • Provide weekly, monthly, and quarterly business reviews on the cross-KWS opportunity pipeline and progress., • Work closely with internal teams to drive alignment on business objectives and client initiatives., • Present proposals, negotiate deals, and communicate complex commercial opportunities effectively., • Promote a culture of accountability, collaboration, and customer obsession., • 5–7 years of business development experience in Trust & Safety, Monetization, or VIP Concierge services within the video game industry., • Proven experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP)., • Track record negotiating and executing complex deals in excess of $5M., • Strong critical thinking, commercial creativity, and process-driven execution., • Data-driven mentality and ability to work through ambiguity., • High attention to detail and ability to perform under pressure and deadlines., • Excellent written and verbal communication skills., • Self-motivated and able to thrive in a remote working environment., • Willingness to travel as required. What do we offer? Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees. Phases of our recruitment journey: • You send us your application with your updated resume., • After reviewing your candidacy, we invite you to our online language assessment (Community Management and English) to better evaluate your written skills and your knack for content creation and community management. Our language test will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close!, • Once you submit your test, the assessment will take approximately 48-72 hours to be evaluated., • If you successfully pass the test - we’ll invite you for the online Interview via MS Teams with one of our Talent Acquisition Specialists. It’s a perfect chance to exchange questions and get to know each other better. For some projects there might be a second interview with a Team Lead or an Operations Manager., • At the end of our journey - hopefully you will receive an offer and become our new Keywordian! Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. That would be it from us - now we are waiting for your move! #imaginemore By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at _. Role Information: EN Studio: Keywords Studios Location: Europe Area of Work: Player Engagement Service: Engage Employment Type: Permanent Working Pattern: Full Time, Remote

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Sales Representative to work in the vibrant city of Sofia, Bulgaria. We are looking for energetic individuals who are fluent in Dutch and have a passion for sales. In this role, you will be instrumental in promoting and selling our client's exceptional products and services, while building valuable relationships with customers. • Identify and connect with potential clients using various outreach methods, including phone calls and emails., • Effectively communicate the features and benefits of our client’s offerings to facilitate informed purchasing decisions., • Achieve or surpass individual sales targets and contribute to the overall success of the sales team., • Stay informed about market trends and competitor activities, adjusting sales strategies accordingly., • Work closely with marketing and support teams to ensure exceptional customer service and satisfaction., • Engage in continuous training to enhance product knowledge and sales skills., • Fluency in Dutch (both written and spoken) is required; proficiency in English is a plus., • Experience in sales or a customer service role is preferred., • Strong communication and interpersonal skills to effectively engage with clients., • A self-motivated individual with the ability to work both independently and collaboratively., • Results-oriented with a determination to achieve sales goals., • Comfortable working in a multicultural environment and adapting to new challenges., • Enthusiastic about personal and professional growth in a sales career., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Slovak and searching for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Slovak Speaking Customer Representative. This position includes the amazing benefit of paid relocation to Greece, allowing you to experience a beautiful lifestyle while making a significant impact in customer service. Your Role: • Deliver outstanding customer support to Slovak-speaking clients, ensuring their inquiries are addressed professionally and effectively., • Communicate through various platforms including phone, email, and chat., • Learn and navigate our client systems to provide exceptional service., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in Slovak (both written and spoken) is essential for effective communication with clients., • Strong communication skills coupled with a customer-oriented attitude., • Willingness to learn new technologies and tools suitable for remote work., • Self-motivated, proactive, and adaptable to a fast-paced environment., • Open to relocating to Greece for this wonderful opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London or Remote, UK | 💰 £48,500 - £55,000 + share options + _ About the role: Our Prudential Risk Team is growing and we’re looking for a Prudential Regulatory Risk Analyst to join us within the 2nd Line of defence risk team. The role is responsible for working with our 1st Line of defence teams in interpreting and applying our prudential regulatory requirements, working on projects and submissions relating to these and collaborating with teams across the bank. The core aspects of the role will be providing cohesive, effective oversight and challenge for regulatory capital and liquidity resource/requirements rule interpretations and regulatory reporting. The role will also support in interpreting and evaluating the impact of prudential regulation of strategic projects and business change, for example international expansion and other growth opportunities, and oversight of the impact of such projects on Monzo’s financial risks. Your focus will be on COREP reporting, but may extend to other regulatory returns (FINREP, PRA/FCA Returns). There will also be opportunities to support the broader Prudential Risk team on initiatives for ICAAP, ILAAP, Recovery Planning, Resolution and Financial Forecasting. Ideally you will have a strong working knowledge of the UK CRR and the PRA Rulebook, particular in relation to regulatory reporting and rule interpretation. Any broader experience across the scope of prudential regulation would be useful. If your background has been more focused on a specific area of regulatory reporting, e.g. capital, that is fine too. There will be an opportunity to broaden your knowledge base in other areas whilst you continue to develop your subject matter expertise in your chosen area. Intermediate Excel/G-Sheet skills are essential, and ideally candidates will have experience working with a regulatory reporting system. Previous experience in producing and/or reviewing regulatory reporting relevant to a retail bank is essential. However this experience may have been gained from a 1LoD reporting role. Experience in working within BigQuery and market-leading reporting systems is preferable. Your day-to-day: • Play a key role in the development and execution of the 2nd line of defence approach for the review of prudential regulatory reporting, including interpretation of regulatory reporting guidance and rules., • Provide independent challenge for regulatory rule interpretations as well as reviewing the 1st Line of Defence interpretations of relevant regulatory rules, providing oversight and challenge for regulatory capital resource/requirements rule interpretations and regulatory reporting., • Support reviews of the internal controls framework used for regulatory reporting, making recommendations for ensuring effective compliance., • Review and interpretation of upcoming prudential policy (e.g. Basel 3.1), including PRA SoP, Consultation papers, policy and supervisory statements, including analysis of the impact on Monzo., • Review the impact of new products and business change, for example internal expansion, on Monzo’s financial risk profile and prudential regulatory compliance., • Support the 2nd line risk oversight and review of the ICAAP in line with Monzo’s approach, regulatory expectations and industry best practice., • Conduct discrete pieces of assurance to support the strengthening of risk and controls in Monzo., • Develop strong relationships with colleagues to support the embedding of prudential compliance activity., • Support the review of financial models used for financial forecasting and capital planning (including the ICAAP)., • Support the 2nd line risk oversight and review of the ICAAP and Recovery and Resolution Planning in line with Monzo’s approach, regulatory expectations and industry best practice. You should apply if you: • Have prudential regulatory experience at either a bank, a consultancy or a regulatory body., • Have good knowledge/experience of the relevant regulatory requirements, specifically in relation to capital, liquidity and the ability to interpret what that means for the relatively unique circumstances of our bank., • Are interested in identifying relevant data, performing analysis and understanding the impact on our bank., • Are able to work independently, proactively and enjoy a dynamic and changing environment., • Are keen to learn about and work on areas of the regulatory regime that you may not have previously explored, particularly in the context of a fast-growing bank., • Have experience building strong relationships with stakeholders at all levels within the business., • Have a strong written communication style. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £48,500 - £55,000 ➕ share options. 📍This role can be based be distributed within the UK, with a requirement to be in our London office 2–3 times per month. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 4 key steps • Phone call with recruiter (30 mins), • Initial video call with Hiring Manager (30 mins), • Technical Interview (60 mins), • Behavioural Round (45 mins) This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TK1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊