Phone support jobs in SouthamptonCrear alertas

Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment.You will help resolve enquiries for both potential and existing customers acros

Recruitment Consultant – Junior to Team Leader Southampton (Office Based) £28,000 to £40,000 + Uncapped Commission You’re already a great recruiter. You’re hitting your targets, making placements, and now you’re starting to think “What’s next?” You’ll join a business that’s small enough for your ideas to be heard but bold enough to take them global. A place where your desk could be shipping or renewables or something that hasn’t even exploded yet. A place where the billings are already high, the tools are sharp and the commission structure is built to reward top performers. The company is fewer than 20 people and it feels like a tight-knit unit but their reach is global despite this. The standards are very high so you’ll be surrounded by great recruiters with strong reputations and a clear vision for where they’re going next. And now they’re looking for one more. You could join one of their many divisions, from shipping & maritime to solar power and renewable energy, or even something like exec search. These are serious business sectors with great opportunities and big fees to be made. Your job is to build relationships, win work, and place senior-level talent into businesses that need top-tier people. It doesn’t matter what sector you’ve recruited in before, but it wouldn’t hurt if you’ve been in something engineering adjacent. What really matters is that you know how to build credibility quickly and you’re confident working with senior-level clients and candidates. You’re hungry, focused, resilient and ready to go after something bigger. What you’ll get • A warm desk in a high-potential market, • Uncapped commission with some very generous percentages at higher thresholds, • £4,000 every year for your own learning and development, • 29 days holiday plus bank holidays, • Private medical cover, • A brilliant tech stack that actually helps you recruit better, • International travel opportunities, team incentives, and a business that genuinely invests in you This is a business that believes in smart strategy, deep relationships and recruiters who want to do things properly. You’ll be given autonomy, support and the tools you need to fly. And if you want it, a clear path into leadership is right there in front of you. So if you’re a 360 recruiter with solid billing experience and you’re ready for more, let’s talk. Send your CV. Drop me a message. Pick up the phone. Whatever works for you. Because the best moves usually start with a good conversation.

Our client a specialist Civil Engineering contracting business are seeking a Contracts Manager to work on prestigious projects covering the Hampshire area, working on projects from climate adaptation and infrastructure projects. The Contracts Manager will receive a generous salary up to £90k + Car allowance, company bonus , hybrid working and Private Healthcare. This would be initially a 12 month Fixed Term project moving to Perm for the right candidate. The successful candidate will have previous experience working o, Heavy Civils Projects or Costal defence, water, utilities, design and build with a Contractor on large construction / Civils projects. It is essential for the successful candidate to be up to date knowledge of job-related health & safety, up to date knowledge of construction methodologies, techniques & best practice, managing people, financial Management and programme management. Contract Manager Salary & Benefits • Salary – £80,000- £90,000, • Company Car / Allowance, • 22 Days holiday + BH, • Pension up to 10% match, • Phone, Bonus, Private Healthcare Contract Manager Job Overview • Build and maintain a motivated project/site teams, including Project Managers for delivery of key elements of scope, • Lead a portfolio of projects to meet their financial, programme and quality metrics, • Support commercial team to prepare enquires and procure subcontract packages., • Promote a culture of integration, continuous improvement and use of best practice., • Work with the planning permission team to produce construction related documents to discharge planning conditions for phases of work., • Work closely with the joint venture Health and Safety Manager to ensure high standards of site safety are maintained., • Ensure site costs are booked to the relevant earned value cost code., • Lead design and procurement of the main site compound, including offices, welfare, utilities and access controls. Contract Manager Job Requirements • BSc/BEng/ HNC in Civil Engineering, • NVQ in Construction Site Management, • CSCS card Manager, • Temporary Works Coordinator, • Appointed Person for Crane Lifting Operations, • First Aid, • Programme Management, • SMSTS including SEATS module, • Full driving licence

IT Engineer – M365 Southampton About the Company A respected high quality warm cultured managed service provider with offices across the South of England.They deliver cloud infrastructure, IT consultancy, and technical support to a wide range of businesses. The team prides itself on a collaborative culture, open communication, and a strong focus on professional development. The Role They’re looking for an experienced IT Engineer to join a growing technical services team of eight. This is a hands-on, client-facing role where you’ll deliver high quality technical projects and support services for business clients. You’ll be working on a mix of onsite and remote projects, taking responsibility from design and proposal through to delivery and ongoing support. The role requires someone comfortable managing client relationships while working under time and budget constraints. Key Responsibilities • Deliver IT project work within agreed budgets and timelines, • With training provided - design, quote, and implement Microsoft 365 solutions, • Provide occasional desktop and server support (Windows 10/11, Server 2016+), • Work collaboratively across internal teams to ensure service quality Essential Skills & Experience • Experience supporting Windows servers and desktops, • Excellent communication and customer service skills, • A methodical, detail-driven approach to troubleshooting and delivery, • Full UK driving licence Desirable Skills • Deploying M365 (if not willing to learn), • Background in an MSP environment is desirable, • VMware or Hyper-V administration, • Familiarity with Datto RMM, Autotask, and ITGlue, • Proposal writing and project management experience Why Apply? • Join a growing, forward-thinking Tech company with a great reputation, • Work on varied technical projects across modern Microsoft cloud platforms, • Friendly, supportive team culture with development opportunities

Fawkes & Reece Currently, we are actively seeking a Recruitment Consultant to join our dynamic team at the Southampton office. This role offers an exciting opportunity to work in a fast-paced and rewarding environment, where you will play a crucial role in sourcing and attracting top talent for our clients. As a Recruitment Consultant, you will undergo industry-related and recruitment-specific training that is tailored to your level of entry. This training will equip you with the knowledge and skills necessary to effectively identify, engage, and assess potential candidates. You will learn how to utilize various sourcing techniques, such as job boards, social media platforms, and networking events, to build a strong pipeline of qualified candidates. In addition to sourcing candidates, you will also be responsible for conducting initial screenings, assessing candidate suitability, and coordinating interviews with clients. Your ability to effectively communicate and build relationships with both candidates and clients will be crucial in ensuring successful placements. Furthermore, as a member of our team, you will have access to ongoing support and mentorship from experienced recruitment professionals. This collaborative environment will provide you with the opportunity to learn from industry experts and continuously improve your recruitment skills. Job Description – Recruitment Consultant The main purpose of the role of Recruitment Consultant is to provide day to day candidate control, candidate generation and administrative support to the recruitment team. Duties will include: • Source qualified candidates for open positions, • Verify candidate credentials and include in their profiles, • Develop job descriptions and promote job openings, • Generate leads for potential candidates, • Distribute assignment information to candidates, • Manage timely submission of accurate time sheets for payroll, • Format resumes and establish candidate profiles, • Handle incoming phone inquiries, • Maintain up-to-date candidate information, • Enroll new job seekers into the system Benefits – Recruitment Consultant • Excellent salary and commission, • Birthday Gift, • Summer & Winter events, • Holiday buy, • Quarterly incentives, • All expenses trip for high achievers, • Exclusive discounts with high end brands, • Potential to earn monthly awards and individual prizes., • Contribution to travel, • Fast-track promotion opportunities., • Breakfast club, • Early Friday finish, • Discounted gym membership, • Cycle to work scheme. If you are a motivated and driven individual with a passion for the construction industry and a desire to make a significant impact in the recruitment field, we encourage you to apply for the Recruitment Consultant position at Fawkes & Reece. Join our team and be part of a company that values your independence, supports your growth, and offers exciting opportunities for career advancement. If interested to hear further, please give Amelia a call in our London office.

THE ROLE If you are passionate about sales and renewable energy, this may be your opportunity to join a small team focused upon the identification and development of large solar PV projects. Horizon Power & Energy is a professional business based in Hampshire which designs, develops and constructs solar farms and large solar PV rooftop and car port projects. We are now seeking a Sales and Marketing Representative to support the continued growth of the business in both the public and private sector. In your role as Sales & Marketing Representative, you will have responsibility for delivering the companies sales and marketing strategy, including • Undertaking market research and identifying sales opportunities in our target market, • Developing a sales outreach strategy in target markets and executing same, • Developing marketing collateral (case studies, brochure, guides, video content), • Maintaining a social media presence in accordance with company guidelines, • Maintaining registration on Public Sector buying frameworks and submitting initial responses to selected opportunities, • Lead generation and qualification in accordance with company guidelines, • Initial response to inbound enquiries and chasing leads by mail and phone, • Preparing prequalification submissions and managing the prequalification process, • Supporting bid preparation and submission, • Managing regular project pipeline reviews and implementing agreed actions, • Maintaining the required project and CRM databases, • Producing periodic reports on pipeline volume and shape LOCATION & WORKING HOURS Your formal place of work will be Southampton Science Park, albeit we do allow some hybrid working. A regular bus service runs to the Science Park from central Southampton. Your working hours will be 09:00 to 17:00 from Monday to Friday inclusive. In addition to public holidays, will be entitled to 25 paid days leave per annum, and this shall be taken through agreement with your line manager. THE CANDIDATE Candidates should ideally possess the following skills and qualifications; • Have an interest in learning about renewable energy and solar PV., • Degree, HND or A Level qualified, preferably in business administration, English or sales and marketing., • Good communication skills, both in person and over the telephone., • A natural focus on detail and an ability to follow processes, • A good team worker, who is enthusiastic and motivated., • You should be highly computer literate and comfortable working with MS Excel, Word and PowerPoint. The primary function of the role is sales, so experience of high value sales in a business-to-business environment will be a distinct advantage. TRAINING & DEVELOPMENT Successful applicants will be expected to complete on-the-job training. Specific training will be given in the following areas, and time will be set aside for this during the early stages of employment. You should also expect to make a limited number of day trips to view project installations. • The UK Energy Market, • Renewable Project Development, • Sales Management, • CRM Software Management We are supportive of those staff that want to work towards a professional qualification and will support applications to suitable professional Institutions.

Health & Social Care Assessor - Level 3 ONLY requirement - Southampton and surrounding areas Remote-based with travel | Competitive Salary + Bonus Are you an experienced Health & Social Care professional looking to make a difference in the sector? Or are you an experienced assessor seeking a role where you can focus entirely on supporting learners without the pressure of sourcing them yourself? At t2 group, we are proud to have been rated 'Good' by Ofsted in our recent inspection (September 2024). Join a team committed to delivering high-quality learning and development for the Health & Social Care sector. Why join us? ·Home-based role with travel ·Competitive salary + bonus opportunity ·Full training and support for unqualified candidates ·No learner sourcing required – we provide all learners for you ·No sign-up documentation required to complete – focus on coaching and assessing Who we’re looking for At t2 group, we refer to our Health & Social Care Assessors as Personal Development Managers, reflecting their vital role in guiding learners through the entire learning journey—providing expert teaching, coaching, and development support to help them succeed. We have opportunities for both Qualified and Trainee Health & Social Care Personal Development Managers (Assessors): Qualified Assessors Salary: Level 3 - £27,000 + bonus opportunity OTE £39,000 If you’re an experienced Health & Social Care Assessor with a background in delivering apprenticeships and diplomas, we’d love to hear from you. Unqualified Assessors (Trainee Pathway) Salary: Level 3 – £25,000 (rising after probation and completion of TAQA qualification to £27,000) + bonus opportunity OTE £39,000 Through our Training Academy, we will support you to become a qualified Health & Social Care Personal Development Manager. If you have at least 2 years of sector experience and want to develop your career, this could be your next step. The role As a Personal Development Manager, your focus will be on supporting, mentoring, and assessing learners working towards their Health & Social Care qualifications Levels 2-5 (depending on your occupational competence). You will have a clear set of KPI’s and will manage your own diary to ensure you achieve these. Key responsibilities: ·Build strong relationships with learners and employers through monthly reviews, ensuring ongoing commitment and engagement with the programme ·Deliver high-quality, interactive teaching and coaching sessions that align with the apprenticeship curriculum, fostering the development of key knowledge, skills, and behaviours while meeting Ofsted and Awarding Organisation standards ·Assess and review learner evidence promptly, ensuring timely progress tracking and support towards qualification completion ·Conduct workplace observations to assess practical competency and reinforce learning ·Provide tailored support to help learners achieve their maths and English Functional Skills ·Prepare and guide learners for End Point Assessment (EPA), equipping them with the skills and knowledge needed to pass successfully ·Promote and safeguard learner well-being, ensuring a safe and supportive learning environment while adhering to safeguarding policies ·Identify and report any safeguarding concerns relating to learners, staff, adults at risk or children Benefits of working with t2 group ·Home-based role with travel ·Laptop and mobile phone provided ·25 days annual leave + bank holidays (increasing with length of service) ·Christmas & New Year shutdown period ·Pension scheme ·Specsavers scheme# ·NUS Discount Card eligibility ·£500 employee referral bonus scheme ·Enhanced sick pay & maternity reward vouchers ·Employee well-being and assistance programme Requirements for the role ·Minimum of 2 years' hands-on experience in the adult or elderly Health & Social Care sector, including expertise in Dementia and Learning Disabilities, at a Senior Carer level or above ·Health & Social Care qualification at Level 3 ·Previous experience in work-based learning or education settings, with an Assessor qualification (CAVA, TAQA, A1, or equivalent) ·Ideally hold a Level 3 or higher teaching qualification (desirable but not essential) ·Strong English and maths skills, preferably GCSE grade C or above (or equivalent) ·Proven ability to work in high-pressure environments, meeting targets and deadlines effectively ·Highly organised and self-motivated, with excellent time management, planning, and organisational skills ·Exceptional communication skills, with the ability to build and maintain strong relationships with learners, employers, and key stakeholders ·Proficient in IT, with the ability to navigate internal systems and confidently use Microsoft Office applications Additional Requirements ·Must have own transport, broadband connection, and business-use car insurance (all business mileage and expenses are covered by the company) ·Employment is subject to a satisfactory enhanced DBS check & references t2 group is committed to providing a safe environment for all learner’s and employees. To find out more about our commitment to safeguarding please visit the t2 website We’d love to hear from you! Apply today and take the next step in your career with t2 group.

Our client is looking for a French Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment.You will help resolve enquiries for both potential and existing customers acros

Provide consistent sales support via phone, email and digital channels to ensure excellent customer service. Support external sales teams by updating project and customer information. We are recruiting a Sales Support Advisor to join a busy commercial team, providing high-quality sales support acros

Our client is looking for a French Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment.

Provide consistent sales support via phone, email and digital channels to ensure excellent customer service. This role is ideal for someone who enjoys customer interaction, data accuracy and playing a key role in enabling successful sales outcomes. Key Responsibilities – Sales Support Advisor

Overhead Crane Engineer Multiple Locations | UK Wide | Crane OEMs We are recruiting Overhead Crane Engineers for several established Crane OEM manufacturers, supporting customers across multiple UK locations. These roles are field-based and suit engineers with experience in overhead cranes or transferable skills from heavy electrical or mechanical engineering environments. Positions are available in multiple regions, with travel patches defined around engineer home locations. The Role • Service, maintenance and breakdown support on overhead and gantry cranes, • Electrical and mechanical fault finding, • Inspection, testing and commissioning work where required, • Working safely on customer sites in industrial environments, • Completing service reports and documentation accurately Locations & Travel • Roles available in multiple UK locations, • Travel patches typically built around home location, • Some regional and occasional wider travel depending on area and workload, • Standard working week with overtime available Package • Competitive basic salary depending on experience and location, • Overtime and call-out payments, • Company van, • Mobile phone and laptop, • Manufacturer tooling and diagnostic equipment Training & Development • OEM and manufacturer-specific training, • Product and safety training tailored to overhead cranes, • Ongoing development as standards and equipment evolve What We’re Looking For • Experience working on overhead cranes, gantry cranes, lifting equipment or industrial machinery, • Strong electrical fault-finding skills essential, • Mechanical experience beneficial, • NVQ Level 3 or equivalent in Electrical, Mechanical, Mechatronics or related disciplines, • Full UK driving licence, • Comfortable working at height and in industrial environments Engineers from industrial maintenance, electrical engineering, lifting equipment or automation backgrounds with relevant transferable skills are encouraged to apply, even if their experience is not exclusively crane-based. ONLY APPLICANTS WITH CURRENT ELIGIBILITY TO WORK IN THE UK NEED APPLY AS NO SPONSORSHIP IS ON OFFER FOR THIS ROLE

Field Service Technician (International Travel) Location: UK-based (with extensive international travel) Reporting to: International Service Manager Salary: £45,000 + overtime (paid at 1.5x / 2x) Position Overview We are seeking a Field Service Technician to provide field service, depot repair, and technical support for specialist PAGA (Public Address & General Alarm) / industrial communications systems. This role combines hands-on troubleshooting and repair work with customer-facing technical support (phone and on-site), supporting both domestic and international customers. Reporting to the International Service Manager, you will respond to technical issues efficiently and professionally, liaising with internal departments and customers to diagnose faults, implement corrective actions, and deliver clear service reporting. The position involves significant international travel, including the ability to obtain visas (including the USA) for training when required. Key Responsibilities • Provide on-site field service at UK and international customer locations for PAGA/communications equipment., • Conduct system fault-finding and troubleshooting, including verification of installations and commissioning support., • Perform network configuration changes and support VoIP/network-related troubleshooting., • Provide technical support via telephone to customers and internal/sales stakeholders., • Carry out depot/bench repairs, testing and returning equipment to service., • Build strong working knowledge across product lines and associated systems., • Maintain accurate service records: log customer issues, actions taken, and outcomes in the service database., • Ensure strict compliance with Health & Safety:, • Complete risk assessments for each trip and store documentation correctly., • Produce service summary reports and obtain customer sign-off before leaving site., • Formally communicate/escalate recurring customer issues, product faults, or improvement opportunities., • Follow internal procedures for time recording and customer invoicing., • Support additional tasks as required by the International Service Manager. Skills & Competencies • Empathetic, analytical, and solutions-focused with a calm approach under pressure., • Strong customer communication skills (written and verbal) with confident telephone manner., • Able to work independently on-site and represent the business professionally., • Comfortable reading and interpreting wiring and schematic drawings., • Highly organised with good attention to detail and documentation discipline. Qualifications & Experience • Qualification in Electronics or Electrical/Electronic Engineering (or equivalent practical experience)., • Good understanding of PAGA / industrial communications systems (onshore/offshore exposure beneficial)., • Working knowledge of VoIP products and network setup/integration., • Minimum 2 years’ experience in IT networking / network integration and strong computer literacy., • Full, valid driving licence. Travel & Certification Requirements • Willing and able to travel UK & internationally, including extended trips (up to 4 weeks at a time)., • Able to obtain/hold required visas (including USA for training when needed)., • Willing and able to obtain/maintain onshore/offshore certifications and medical certification where required.

A remote travel assistance company is looking for a Vacation Assistant to help customers with booking and planning their vacations. You will provide support via phone, email, or chat, ensuring that clients enjoy a smooth travel experience.

PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Role: Assistant Field Ecologist Location: Southampton-based with travel across the region Salary: £28,000-£30,000 depending on experience ECOSA is seeking an enthusiastic and motivated Assistant Field Ecologist to join our growing team for the 2026 ecological survey season. This role is ideal for those looking to further develop their field skills within a supportive, experienced consultancy. As an Assistant Field Ecologist, you will play a key role in delivering high quality ecological survey work and supporting our team in providing an excellent level of service to our clients and help protect and enhance biodiversity across the UK. As a CIEEM Registered Practice, we are committed to ensuring best practice and the positive promotion of the profession. This role is offered as full-time position on a temporary contract available from 30th March to 13th November 2026. At the end of the season successful candidates may be considered for a longer term role. Essential Skills and Qualifications • Degree in a relevant subject., • Minimum of one field season of post-qualification experience in an ecologically focused role, preferably in ecological consultancy., • Ability to undertake a variety of ecological surveys, both independently and as a lead surveyor for small teams., • Aptitude for collecting accurate field data in line with industry standards and ECOSA procedures., • Capability to coordinate effectively with fellow field ecologists during site work., • Ability to maintain clear communication with project ecologists to ensure accurate and efficient survey delivery., • Willingness to work outdoors in variable weather and at unsocial hours when required., • Strong organisational skills and ability to manage time effectively across multiple projects., • Sound MS Outlook, Word and Excel skills., • A full driving licence., • Legal entitlement to work in the UK. What ECOSA can offer you ECOSA has a dedicated team of ecologists who are committed to the success of the business. As a CIEEM Registered Practice, we are committed to ensuring best practice and the positive promotion of the profession. To support staff in this goal and to manage staff wellbeing we have developed a range of Company benefits. As part of the team you will have access to / receive:, • Access to complimentary private GP appointments for all staff and their families., • Regular in-house and external training ., • An employee assistance programme to provide access to information on wellness, medical health and general life support and advice., • An increased hourly rate for undertaking dusk bat surveys (time and a half)., • Fixed weekdays for undertaking evening surveys, with on-going Company reductions in bat survey requirement through implementation of high quality NVA equipment, • Core working hours between 10:00-16:00, with flexibility around these times., • Company laptop and phone., • A relaxed office environment and a friendly team., • Regular social events., • Ability to accrue TOIL or be paid overtime., • 25 days Annual Leave plus Bank Holidays, pro-rata for the period of your contract.