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Technical Services Engineer The Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams, within agreed KPIs and SLAs. You will be involved in large scale projects, problem management, and development and implementation of long term solutions. You will provide coaching and mentoring of other Engineers and deputise for the Senior Technical Services Manager, as required. You will also be involved in project delivery, including but not limited to infrastructure projects, deployments, cloud migrations, as well supporting the Field Services team with onsite deployments if required. You will communicate with customers, using appropriate channels, whilst ensuring all communications, ticket notes and time entries, meet our quality standards Key Responsibilities: • Work on service tickets assigned to you. These may have been logged via telephone, portal, booking systems, email, or a chat., • Work on project tickets assigned to you. These will come from the PMO team and require focus, planning and research., • Collaborate with specialist teams out-with the TFS structure to progress and resolve cases where their expertise is required., • Record your work and time accurately, reflecting the effort expended. Making use of tooling to increase accuracy and timeliness of time entries., • Communicating with customers, via the appropriate channels, always ensuring that written and verbal communication is professional and meets our standards., • Ensure appropriate adherence to performance targets including KPIs and SLAs., • Build excellent working relationships within the TFS team, with other teams within the Managed Services Department, as well as within the wider organisation., • Work with Team Managers, Team Leaders and Account Managers to ensure positive outcomes for our customers. Requirements: • Knowledge and technical understanding of Microsoft 365 and general business IT systems., • Specialised knowledge/certification in more than one field of IT systems e.g. networking, server infrastructure, Azure, web services., • Experience of leading problem management, service change or implementation, or project delivery., • Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity., • Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management, Service Request Fulfilment and Change Management., • Experience working within PRINCE2 projects, as a team resource., • Ability to demonstrate strong dispute resolution skills, working in high-pressure environments and ability to identify alternative solutions., • Ability to demonstrate excellent troubleshooting skills., • Ability to demonstrate strong team working and team leadership skills.

We are looking for a Junior PMO to join WRK digital. You will be supporting one of our flagship technology transformation programmes. This is a hands-on delivery role — not a box-ticking admin position. You will be embedded in a complex, fast-paced programme environment, supporting real delivery from day one. This role has been deliberately designed as a development journey. Over 12 months, you will be coached and mentored by Nadia Murrell — a seasoned Programme Director with a track record of delivering enterprise-scale IT and business transformations — with the clear goal of becoming an all-round Programme Delivery expert. If you are ambitious, eager to learn and want to build a meaningful career in technology consulting with a business that genuinely invests in its people, this is the role for you. What you'll do: Day-to-Day Delivery • Own and maintain the programme RAID log (Risks, Assumptions, Issues, Dependencies), ensuring it is accurate, up to date and actioned appropriately, • Produce clear, concise programme status reports and dashboards for senior stakeholders, • Coordinate programme governance meetings — preparing agendas, capturing minutes, tracking actions, • Support project planning activities including scheduling, resource tracking and milestone monitoring, • Manage programme documentation and ensure version control and filing disciplines are maintained, • Act as the central point of coordination across workstreams, chasing progress and flagging blockers early Learning & Development • Work closely with Nadia Murrell and Gordon McMullan to develop your understanding of end-to-end programme delivery methodology, • Be supported through structured coaching sessions and on-the-job learning throughout the year, • Progressively take on greater responsibility as your confidence and capability grows, • Contribute to WRK digital's internal knowledge base and delivery frameworks What we're looking for: Essential Experience • 3–4 years of experience in a PMO, project coordination or project management role, • Proven experience managing RAID logs and understanding how to escalate and resolve programme risks and issues, • Strong reporting skills — able to translate complex programme data into clear, readable updates for stakeholders, • Solid project administration capability: action tracking, document management, scheduling, • Comfortable working in fast-paced, ambiguous environments where priorities can shift, • Excellent attention to detail and strong organisational skills Mindset & Attitude • Genuinely curious and hungry to learn — you ask questions, seek feedback and want to understand the 'why' behind the 'what', • Collaborative and team-oriented; you enjoy working closely with others and build relationships naturally, • Proactive and self-starting — you don't wait to be told what to do next, • Excited by the prospect of joining a scaling consultancy and growing your career with it, • Resilient and calm under pressure, with a positive attitude when things get challenging Nice to Have • Experience working on technology transformation or digital change programmes, • Exposure to formal delivery methodologies (Agile, PRINCE2, MSP or similar), • Experience working in a consulting or professional services environment Your Mentor: Nadia Murrell Nadia Murrell is a commercially astute and results-oriented leader with a proven track record across IT and business transformation. She brings experience across diverse sectors and company sizes, with core strengths in strategic IT leadership, programme recovery and stakeholder management. Throughout your first year, Nadia will provide structured coaching, regular 1-to-1s and real-time guidance as you navigate the programme. Her goal — and ours — is to give you everything you need to become a well-rounded Programme Delivery professional. Why WRK digital: • A business that genuinely invests in its people — this role is built around your development, • Direct access to senior leadership and programme expertise from day one, • Work on real, large-scale technology transformation programmes that matter, • Join at a pivotal moment as WRK digital scales across the UK, • A culture that is honest, transparent, pragmatic and always available, • Be part of a tight-knit team that celebrates everyone and supports them to succeed

We're recruiting a Programme Controls Manager to lead the assurance, planning and controls capability across high-value, high-risk projects where delivery performance matters.

Cedar has been retained by a leading law firm to appoint an Operations Director to provide strategic and hands-on leadership across core operational functions. This is a senior operational leadership role focused on ensuring effective, efficient, and well-governed business-as-usual operations across the firm's UK and European offices. The successful candidate will strengthen operational discipline, enhance performance, and ensure the firm's infrastructure enables exceptional client service and sustainable growth. The emphasis is on operational excellence, governance, and structured continuous improvement within a partnership environment. The Role Reporting to the Chief Operating Officer, the Operations Director will oversee day-to-day operational leadership across PMO, Risk & Compliance, Facilities, and Governance functions. Acting as a trusted partner to the COO and Managing Partners, the postholder will ensure operational stability, regulatory compliance, and consistent service standards across multiple offices and practice groups. While improvement initiatives will form part of the remit, the core focus is on strengthening business-as-usual operations, embedding robust controls, and driving measurable enhancements in efficiency and service quality. Key Responsibilities • Provide strategic oversight and leadership of business-as-usual operations across UK a...

Data Center Asset Lead | £580 p/d | Contract | Inside IR35 | Remote About the Role We are looking for a Lab Environment & Asset Lead to take ownership of the governance and operational control of our clients lab environments. This role is critical to ensuring lab assets, access, and usage are tightly managed, fully auditable, and aligned to approved funding and enterprise control standards. You'll be working closely with delivery teams, PMO, finance, and external suppliers, to enable stable environments that support programme delivery while maintaining strong operational discipline. This is an operations-focused role. Control, compliance, and enablement are vital in this role. You must have data center experience! What you will be doing: • Maintain complete and accurate records of all hardware and software assets across test lab environments, • Oversee the full asset lifecycle, including allocation, reuse, and secure decommissioning, • Ensure all lab usage is linked to approved funding, projects, or Clarity demands, • Manage governance of environment and console access, ensuring permissions are approved, monitored, and removed when no longer required, • Act as the primary point of coordination between lab teams, delivery programmes, PMO, finance, and vendors, • Provide operational oversight and reporting to support audit, risk, and compliance requirements, • Apply and operate within established enterprise governance and control frameworks Data Center Asset Lead | £580 p/d | Leeds | Contract | Inside IR35 | Hybrid Oscar Associates (UK) Limited is acting as an Employment Business in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website. JBRP1_UKTJ

Professional Services Portfolio Management Office — setting standards, shaping portfolio practice and turning data into decisions that help teams deliver at pace. You’ll lead and develop a high‑performing PMO (including line management of Project Support Officers), partner with c.

Experience with NextJS is essential.Experience with WebGL whilst not essential, would be preferred.You will sit inside a cross-cutting technical pod, supported by dedicated UI/UX, PMO and DevOps roles.A keen eye for best-practice interfaces.Using NextJS, TypeScript, React, WebGL and Tailwind we have

Provide expert advice, challenge and support to Workstream Leads, Programme Directors and Senior Responsible Owners across the programme. Experience leading programme‑level risk and issue management within an enterprise or central PMO, with a proven track record of managing cross‑government or m

Experience in a PMO, project coordination or project controls role. This is a delivery-focused PMO role supporting a complex portfolio of change initiatives.

PMO and Data Manager - Property Construction. As the PMO & Data Manager, you will play a pivotal leadership role in shaping the planning, delivery and governance of the Property Construction portfolio. You will collaborate and build strong day to day relationships with multiple stakeholders includin

A major UK government department is seeking a senior Risk Manager to lead risk management for its transformation programme.

A healthcare technology leader in the United Kingdom is seeking a Head of PMO to lead their Professional Services Portfolio Management Office.You will develop high-performing teams, oversee governance processes, and leverage advanced analytics to drive decision-making.The ideal candidate possesses s

A leading project management firm in Leeds is seeking a Cost Engineer to join their PMO team.You will be responsible for developing cost control data structures, tracking project budgets, and reporting project performance metrics.The ideal candidate should have a relevant degree and substantial expe

A leading retail company in the UK is seeking a PMO and Data Manager to oversee governance and data strategy for Property Construction. The ideal candidate will have strong PMO experience, leadership skills, and qualifications such as APM PMQ or PRINCE2.

Lead the programme‑wide governance, reporting and management information (MI) framework, ensuring consistent standards, controls and cadence across all projects and workstreams. Significant experience delivering large‑scale ERP or major digital transformation programmes, within an enterprise PMO

A leading grocery retailer in the United Kingdom seeks a PMO and Data Manager for Property Construction.You will lead a team focusing on governance, reporting, and data strategy, ensuring projects are delivered efficiently while managing robust stakeholder relationships.This influential role demands

An innovative property technology company is hiring a PMO Analyst in Leeds to oversee project governance and reporting for their UK Change portfolio.

We are seeking a proactive, detail-oriented PMO Analyst to support the Healthcare portfolio in delivering effective project governance, reporting, and continuous improvement. PMO Analyst – Healthcare portfolio. Ensure adherence to PMO standards, methodologies, and frameworks.

Your new company Director of Digital and Data required for a national charity on a permanent basis. The organisation is undertaking an ambitious digital and data transformation to modernise its technology estate and strengthen impact for beneficiaries and colleagues. Your new role As the Director of Digital and Data, you will lead the digital, data and innovation strategy. Reporting to the Director of Technology, you will shape future‑ready operating models, modern digital platforms and robust enterprise architecture. You will oversee Solutions Architecture, Data Architecture and the DMO/PMO, ensuring all programmes align to the Technology Roadmap. You will drive the adoption of automation, AI and modern data platforms such as Microsoft Fabric to embed data‑driven decision‑making. This is a strategic, collaborative leadership role working closely with IT Operations, Cyber Security, Change and external partners, with responsibility for the full digital innovation lifecycle-from discovery to delivery. Key Duties Lead the digital transformation and innovation portfolio. Oversee Solutions Architecture, Data Architecture and the DMO/PMO. Develop data platforms, governance and the organisation's data programme. Drive automation, AI and integration opportunities. Ensure secure, scalable enterprise architecture and strong technical assurance. Produce Power BI reporting for senior stakeholders. Lead business cases, ROI analysis and support commercial bids. Manage budgets and optimise digital investments. Lead, support and develop high‑performing digital and data teams. What you'll need to succeed Extensive experience delivering digital transformation and enterprise architecture. Strong technical expertise across Azure, data engineering, warehousing and cloud platforms. Experience leading PMO/DMO functions and development/low‑code teams. Excellent stakeholder engagement across operational and corporate environments. Strategic leadership capability with strong communication skills. Proven ability to manage budgets and develop business cases. What you'll get in return A key leadership role shaping the future digital landscape of a national charity. Opportunity to deliver high‑impact change with real social value. Collaborative, forward‑thinking environment. Remote working with travel to meetings Competitive salary up to £100k and benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

A leading organisation is investing heavily in a major, long-term capital portfolio and is strengthening its PMO to ensure projects deliver with robust governance, transparent reporting and disciplined financial control. We're recruiting a Programme Controls Manager to lead the assurance, planning and controls capability across high-value, high-risk projects where delivery performance matters. The opportunity This is a senior PMO leadership role with genuine scope to set direction, embed standards and raise maturity across an integrated project controls function. You'll lead a specialist team and work closely with delivery leaders, finance and commercial teams to ensure accurate forecasting, strong governance and consistent assurance across a complex portfolio. What you'll be doing: Owning and maturing an integrated project controls approach covering schedule, cost, change and progress measurement Setting and embedding governance expectations, including approvals, gateways, assurance activity and "right-first-time" delivery processes Leading the planning and controls service, including oversight of the master schedule and the standards by which schedules are developed and maintained. Ensuring project performance data is accurate, consistent and useful - providing clear insight to senior stakeholders Driving assurance activity, including health checks, quality reviews, adherence reporting and non-conformance audits on critical processes Acting as a visible leader within the PMO senior team, shaping ways of working and continuously improving controls maturity and efficiency Building strong relationships across internal teams and external partners to leverage best practice and improve outcomesWhat we're looking for Strong experience in PMO / programme controls / assurance leadership within large, complex project environments Proven track record managing significant financial aspects of delivery: forecasting, controls, governance, and performance insight Comfortable operating in high-stakes, regulated or compliance-heavy environments, where delivery outcomes can attract scrutiny and financial consequences Excellent stakeholder management and the confidence to challenge constructively and influence senior decision-making Solid understanding of project management disciplines and controls techniques (time, cost, risk, change, progress) Experience leading teams and embedding process improvements across multidisciplinary delivery functionsDesirable: Planning tools experience (e.g., Primavera P6 or equivalent) Familiarity with Earned Value Management (or similar performance measurement approaches) Experience operating a quality management / assurance framework within a PMO or programme delivery setting Background in major infrastructure / engineering / construction environments (or similarly complex capital programmes)Why apply? This is a chance to shape controls and assurance across a major investment portfolio, with strong visibility and the remit to set standards, raise performance and protect outcomes where delivery discipline truly matters. To apply or discuss confidentially, send your CV or message to arrange an initial conversation. What you need to do now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Our Central Government client is looking for a Portfolio Director to lead the strategic oversight and delivery of the Service Transformation portfolio across their services. This role ensures alignment with organisational priorities, drives efficiency, and delivers improved outcomes for citizens, businesses, and the environment. The Portfolio Director will own and lead both the Change Management Office (CMO) and the Portfolio Management Office (PMO), embedding best practice in portfolio governance, change management, benefits realisation, and stakeholder engagement across the organisation. What you will lead: Strategic direction and governance of the service transformation portfolio Maturing PMO practices: planning, prioritisation, reporting, assurance Senior leadership of the CMO and change management standards Portfolio performance, risk management, and benefits tracking Resource and budget optimisation Continuous improvement in agile delivery and service design Skills & Experience Proven experience in portfolio director or programme director leadership within complex organisations. Strong understanding of service transformation, portfolio governance, and change management. Experience establishing or leading PMO and CMO functions. Excellent stakeholder management and communication skills. Familiarity with government frameworks (e.g., GDS standards, Cabinet Office assurance). In return, you will receive the opportunity to support a major government department, going through large transformation. The possibility to work on a long-term contract (multiple extensions), on a hybrid basis for the foreseeable paying up to £850 p/day (in scope of IR35). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company Experienced Director of Digital Transformation and Data required for a national charity on a permanent basis. The organisation is undertaking an ambitious digital and data transformation to modernise its technology estate and strengthen impact for beneficiaries and colleagues. Your new role As the Director of Digital Transformation and Data, you will lead the digital, data and innovation strategy. Reporting to the Director of Technology, you will shape future‑ready operating models, modern digital platforms and robust enterprise architecture. You will oversee Solutions Architecture, Data Architecture and the DMO/PMO, ensuring all programmes align to the Technology Roadmap. You will drive the adoption of automation, AI and modern data platforms such as Microsoft Fabric to embed data‑driven decision‑making. This is a strategic, collaborative leadership role working closely with IT Operations, Cyber Security, Change and external partners, with responsibility for the full digital innovation lifecycle-from discovery to delivery. Key Duties Lead the digital transformation and innovation portfolio. Oversee Solutions Architecture, Data Architecture and the DMO/PMO. Develop data platforms, governance and the organisation's data programme. Drive automation, AI and integration opportunities. Ensure secure, scalable enterprise architecture and strong technical assurance. Produce Power BI reporting for senior stakeholders. Lead business cases, ROI analysis and support commercial bids. Manage budgets and optimise digital investments. Lead, support and develop high‑performing digital and data teams. What you'll need to succeed Extensive experience delivering digital transformation and enterprise architecture. Strong technical expertise across Azure, data engineering, warehousing and cloud platforms. Experience leading PMO/DMO functions and development/low‑code teams. Fabric awareness would be highly desirable Excellent stakeholder engagement across operational and corporate environments. Strategic leadership capability with strong communication skills. Proven ability to manage budgets and develop business cases. What you'll get in return A key leadership role shaping the future digital landscape of a national charity. Opportunity to deliver high‑impact change with real social value. Collaborative, forward‑thinking environment. Competitive salary up to £100k and benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company Experienced Director of Data and Digital Delivery required for a national charity on a permanent basis. The organisation is undertaking an ambitious digital and data transformation to modernise its technology estate and strengthen impact for beneficiaries and colleagues. Your new role As the Director of Data and Digital Delivery, you will lead the digital, data and innovation strategy. Reporting to the Director of Technology, you will shape future‑ready operating models, modern digital platforms and robust enterprise architecture.You will oversee Solutions Architecture, Data Architecture and the DMO/PMO, ensuring all programmes align to the Technology Roadmap. You will drive the adoption of automation, AI and modern data platforms such as Microsoft Fabric to embed data‑driven decision‑making. This is a strategic, collaborative leadership role working closely with IT Operations, Cyber Security, Change and external partners, with responsibility for the full digital innovation lifecycle-from discovery to delivery. Key Duties Lead the digital transformation and innovation portfolio. Oversee Solutions Architecture, Data Architecture and the DMO/PMO. Develop data platforms, governance and the organisation's data programme. Drive automation, AI and integration opportunities. Ensure secure, scalable enterprise architecture and strong technical assurance. Produce Power BI reporting for senior stakeholders. Lead business cases, ROI analysis and support commercial bids. Manage budgets and optimise digital investments. Lead, support and develop high‑performing digital and data teams. What you'll need to succeed Extensive experience delivering digital transformation and enterprise architecture. Strong technical expertise across Azure, data engineering, warehousing and cloud platforms. Experience leading PMO/DMO functions and development/low‑code teams. Fabric would be highly desireable Excellent stakeholder engagement across operational and corporate environments. Strategic leadership capability with strong communication skills. Proven ability to manage budgets and develop business cases. What you'll get in return A key leadership role shaping the future digital landscape of a national charity. Opportunity to deliver high‑impact change with real social value. Collaborative, forward‑thinking environment. Competitive salary up to £100k and benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Data Center Asset Lead | Leeds | Contract | Inside IR35 | Hybrid About the Role We are looking for a Lab Environment & Asset Lead to take ownership of the governance and operational control of our clients lab environments. This role is critical to ensuring lab assets, access, and usage are tightly managed, fully auditable, and aligned to approved funding and enterprise control standards. You'll be working closely with delivery teams, PMO, finance, and external suppliers, to enable stable environments that support programme delivery while maintaining strong operational discipline. This is an operations-focused role. Control, compliance, and enablement are vital in this role. What you will be doing: Maintain complete and accurate records of all hardware and software assets across test lab environments Oversee the full asset lifecycle, including allocation, reuse, and secure decommissioning Ensure all lab usage is linked to approved funding, projects, or Clarity demands Manage governance of environment and console access, ensuring permissions are approved, monitored, and removed when no longer required Act as the primary point of coordination between lab teams, delivery programmes, PMO, finance, and vendors Provide operational oversight and reporting to support audit, risk, and compliance requirements Apply and operate within established enterprise governance and control frameworks Maintain strong working knowledge of supplier hardware management platforms, including Lenovo xClarity, Dell OEM tools, and HPE Compute Ops Management If you think you would be a good fit for this role, apply now! Data Center Asset Lead | Leeds | Contract | Inside IR35 | Hybrid Oscar Associates (UK) Limited is acting as an Employment Business in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website. TPBN1_UKTJ