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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About this role Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a key role in the definition and delivery of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do • Autonomously navigate & lead the definition and delivery of new digital products and features, showcasing strategic alignment to ensure the delivery of key business outcomes, • Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them, • Be interested and passionate about how consumer credit works so that you can disrupt it from the inside out, • Partner with technology teams to explore new innovative and resilient solutions to address customer needs, • Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products, • Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring • Proven experience working within a regulated industry, with in-market results, • A track record of thought & exploration leadership and delivery across complex products or platform capabilities, • Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication, • Proven ability to leverage data and insight to define product strategy and customer experience, • Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering, • Excellent communication skills, able to engage, influence and inspire, • Passionate about achieving the right outcome Where and how you'll work This is a permanent position based in our Nottingham or London offices. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Manager - Digital Product We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. As a Senior Manager in our Product team, you will lead the strategic vision, discovery, and execution of innovative digital products that drive core business growth and deliver distinct market positioning. Operating within a highly regulated consumer credit environment, you will bridge high-level commercial orientation with technical depth to navigate complex trade-offs, optimise resource allocation, and foster platform capabilities. You will inspire cross-functional teams, partner closely with engineering, and foster junior talent across our product organisation. • Autonomously lead the discovery, definition, and route to market of innovative digital products and feature sets that drive key business outcomes., • Develop 18 month + product visions to senior stakeholders and multidisciplinary delivery teams., • Drive market positioning to maintain product relevance and a distinct advantage., • Navigate trade-offs across the product portfolio to optimise resource allocation and market impact., • Move seamlessly between high-level strategic orientation and technical details to make sound trade-off decisions in delivery and resourcing., • Champion resilient, extensible, and reusable platform capabilities (APIs, Cloud infrastructure, and modern data architectures) that ensure scalability and a competitive advantage., • Partner closely with engineering teams to challenge and inform technological choices that enable both near-term value delivery and long-term modernization., • Unblock engineering momentum by bringing clarity to ambiguous problem spaces and refining delivery pipelines., • Embed and reinforce a human-centered approach, obsessing over consumer needs to reimagine digital interactions., • Translate deep customer research, analytics, and user testing into actionable product backlogs and design solutions., • Define robust success metrics and customer-driven acceptance criteria to measure product impact and performance post-launch., • Leverage data, business analytics, and operational rigor to ensure high-quality product performance and well-managed execution within a highly regulated consumer credit landscape., • Partner with teams across the business to track performance, manage pace, balance product trade-offs and maximise investment, • Influence and inspire senior stakeholders and delivery partners through articulate, authentic, and data-backed communication., • Actively engage with our product organisation by contributing to the broader community at Capital One, fostering and evolving our junior talent., • Product Expertise: Proven track record in digital product management delivering scalable consumer-facing products or platform capabilities in tech, FinTech, or regulated industries., • Strategic Orientation: Ability to conceptualise complex problems, identify levers for growth, and align long-term product strategy with iterative execution., • Technical Acumen: Strong comfort with technology concepts (cloud, microservices, APIs, data pipelines) and an ability to collaborate effectively with software engineers to unleash delivery., • Data-Driven & Commercial Mindset: Demonstrated success using quantitative metrics, customer insights, and commercial thinking to guide roadmap prioritization., • Influential Communication: Exceptional communication and partnership skills, with the ability to build trust, challenge status quo thinking, and align cross-functional teams around a shared vision., • Agile Leadership: Significant experience leading cross-functional teams in agile, test-and-learn product environments. This is a permanent position based in our Nottingham or London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Digital Product Manager Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the role Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a lead member within our Digital Product team, you will play a strategic role in the discovery and definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do • Go deep on complex initiatives, leading the discovery and definition of new digital products that help shape strategy and deliver key business outcomes, • Lead collaboration across engineering, design and delivery teams, setting the direction they align to and bringing the momentum needed to deliver it, • Be interested and passionate about how consumer credit works so that you can disrupt it from the inside out, • Partner closely with engineering teams to challenge, inform and champion technological choices that enable both near-term value delivery and long-term modernisation, • Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products, • Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer outcomes, • Influence and inspire senior stakeholders and delivery partners through articulate, authentic, and data-backed communication What you’ll bring • Proven experience working within a regulated industry, with in-market results, • Ability to conceptualise complex problems, identify levers for growth, and align long-term product strategy with iterative execution, • Exceptional communication and partnership skills, with the ability to build trust, challenge status quo thinking and align cross-functional teams around a shared vision, • Highly adept at distilling complex inputs across customer, business, data and technology domains into clear, commercially backed recommendations you can confidently pitch to senior stakeholders, • Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering, displaying comfort with architectural and technology trade-offs, • Hands-on experience leading cross-functional teams in agile, test-and-learn product environments Where and how you'll work This is a permanent position based in our Nottingham or London offices. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Job description Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18 / hr. and £32 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check. UK Product Testers is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) in the UK and on the international stage. We provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a c ertain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer or smart phone and a reliable internet connection Have access to a digital camera or cell phone camera that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Job description Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18 / hr. and £32 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check. UK Product Testers is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) in the UK and on the international stage. We provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a c ertain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer or smart phone and a reliable internet connection Have access to a digital camera or cell phone camera that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Job description Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18 / hr. and £32 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check. UK Product Testers is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) in the UK and on the international stage. We provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a c ertain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer or smart phone and a reliable internet connection Have access to a digital camera or cell phone camera that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Compliance Advisory Director Job Title: Compliance Advisory Director Location: London or Nottingham Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list._ about what it’s like working at Capital One UK. About the Role The Compliance Advisory Director provides senior-level compliance advice and counsel across the UK business, ensuring regulatory obligations are understood, embedded and effectively managed. The role combines broad UK financial services compliance expertise with privacy experience, acting as a trusted adviser to senior executives and business leaders on complex regulatory, conduct, customer and data-related matters. The role will help the UK business anticipate regulatory change, manage compliance risk and demonstrate good customer and regulatory outcomes, while providing effective oversight and challenge across the first and second lines of defence. What you’ll do • Provide authoritative, pragmatic compliance advice on complex and emerging regulatory matters, acting as a senior escalation point for significant compliance issues and regulatory risk., • Provide effective second-line challenge to business decisions, products, processes and customer propositions., • Develop strong relationships with senior stakeholders, balancing commercial objectives with regulatory expectations., • Maintain a strong understanding of the UK financial services regulatory framework and anticipate regulatory changes—including emerging technology and AI regulation— translating these into practical business requirements., • Identify emerging regulatory risks and translate them into practical business requirements., • Provide input into compliance monitoring, assurance and thematic reviews., • Act as a senior compliance adviser on data protection matters, working closely with the DPO, Legal, Information Security and business teams. What we’re looking for • Significant senior compliance advisory experience within UK financial services, backed by strong knowledge of the FCA regulatory framework., • Extensive hands-on experience with Consumer Duty, conduct risk, and translating complex regulatory requirements into practical business solutions., • Deep expertise in UK GDPR and the Data Protection Act 2018, with practical experience conducting or overseeing data protection risk assessments., • Proven ability to act as a constructive challenger and trusted adviser to senior stakeholders and executive governance committees., • A strategic, data-aware mindset with a strong focus on driving excellent customer outcomes and mitigating operational risks., • Ability to distinguish between technical compliance and the regulator’s likely expectations, applying proportionate and risk-based judgement. Where and how you'll work This is a permanent position based in either our Nottingham or London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Job description Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18 / hr. and £32 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check. UK Product Testers is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) in the UK and on the international stage. We provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a c ertain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer or smart phone and a reliable internet connection Have access to a digital camera or cell phone camera that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Job Title \n Practice Manager \n Location \n Oadby \n Employment Type \n Part time \n Contract Type \n Permanent \n Shift Pattern \n Work Shift: Days \n Hours per Week \n 36.25 \n Salary \n Competitive salary plus benefits \n Category \n Pharmacy, Retail Healthcare \n Closing Date \n 8 January 2027 \n “Find your role” \n Reporting into the Area Manager, the Pharmacy Practice Manager role is a hybrid of both patient care and commercial focus that requires a strong leader with a passion for Healthcare, patients and driving a profitable business. This role is accountable for delivering all Pharmacy-related targets and deadlines and management of the store Pharmacist and Pharmacy Colleagues, supporting the drive to make Asda Pharmacy the best in class. \n \n On a day-to-day basis, the Pharmacy Practice Manager will lead, coach and develop the pharmacy team to deliver excellent patient experience, achieving exceptional levels of patient safety. You will take direct responsibility for the support and development of all direct reports and locums to maintain high standards of professional customer service and compliance within GPhC operating standards and clinical governance. \n \n With access to in store, regional and home office teams you are fully supported in all aspects of your role whether your query is clinical or service based there is always someone on hand to offer expert advice and support. \n \n Rota: \n \n Week 1 \n\n • Monday: 09:00–20:00\n, • Tuesday: 09:00- 16:30\n, • Thursday 09:00–20:00\n, • Friday: 16:00–20:00\n\n \n Week 2 \n\n • Saturday: 09:00–20:00\n, • Monday: 09:00–20:00\n, • Tuesday: 09:00- 16:30\n, • Thursday 09:00–20:00\n, • Friday 15:00–20:00\n\n \n “Let's find out about you” \n \n We are seeking a dedicated Pharmacy Practice Manager to join our dynamic team, committed to excellence in healthcare. We are looking for a skilled and experienced candidate with values reflective of our own and keen to make a real difference to patients within the wider community through excellent primary care within our pharmacies. \n \n At Asda, it's all about the service and creating a memorable experience for our customers so you will be able use clinical skills and passion for your role to help achieve this. \n \n You'll be: \n\n • A fully qualified pharmacist registered with the GPhC\n, • Accredited to deliver national and local services for the NHS and private healthcare\n, • Able to balance the role of line manager and pharmacist to deliver a safe working\n, • Able to deliver results by inspiring and motivation your team to take action and deliver within the defined KRAs\n, • Experienced in comfortably challenging, confronting and solving difficult situations maintaining solid connections in store and with field teams.\n\n \n When applying to any of our Pharmacy vacancies, you must possess a valid GPhC registration, evidence of the right to work in the UK, and relevant safeguarding qualifications. \n \n Additionally, all applicants are required to undergo a DBS check and enroll in the live update service. If successful, you will need to demonstrate your qualifications and identity through appropriate documentation. \n \n Apply today by completing an online application… \n \n “Find your everything at Asda” - bringing brighter living within everyone’s reach. \n We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join Asda. \n Everything you'll love \n You will also get an excellent benefits package including: \n\n • \n Discretionary company bonus \n • \n Company pension up to 7% matched \n • \n 15% colleague discount in store and online, free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. \n • \n Your professional indemnity insurance \n • \n GPhC fees paid \n • \n Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated \n • \n Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. \n\n We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.

Job description Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18 / hr. and £32 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check. UK Product Testers is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) in the UK and on the international stage. We provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a c ertain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer or smart phone and a reliable internet connection Have access to a digital camera or cell phone camera that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success. • As a Data & AI Engineer you will design, build and support scalable data and AI solutions that enable analytics, automation, and AI-driven business outcomes., • Develop and optimise Snowflake-based data platforms to support reporting, data science, and machine learning workloads., • Create automated, reliable, and observable data pipelines that meet engineering, governance, and security standards., • Collaborate with stakeholders and technical teams to promote best practices in SQL, Python, data modelling, and AI development., • Drive the adoption of AI, machine learning, and generative AI technologies to deliver innovative business solutions., • Continuously improve platform performance, scalability, and operational efficiency while supporting AI governance and MLOps best practices., • Experience working with Snowflake, including SQL development, data modelling, orchestration, and integration management., • Experience with Azure services, including Azure Data Factory, Azure DevOps, Azure Functions, and Logic Apps., • Proficiency in Python for data processing, automation, and solution development., • Understanding of cloud-based data platforms and modern data architecture principles., • Exposure to AI, machine learning, or generative AI technologies and their practical application within business environments., • Experience working within Agile delivery frameworks such as Scrum or Kanban., • Strong analytical and problem-solving skills, with a focus on delivering high-quality solutions., • Experience with modern data engineering tools such as Airflow, dbt, Dataform, or similar technologies., • Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non-technical audiences. Unfortunately we are unable to progress with candidates that require sponsorship at this time Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Reward • Salary – Attractive salary based on experience + car allowance (pay reviews also completed each year), • Flexible Working –We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home., • Competitive Bonus Scheme- All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance., • Physical Wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen., • Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support., • Mental Wellbeing programme – At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own, in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs, • There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We wetreat customerslike we want to be treated - fairly, respectfully and with their best interests at heart. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the frontier of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting‑edge projects that enhance our digital presence and improve customer engagement. We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success. • Platform Support & Service Operations Support the day‑to‑day operation of Messenger, Power Platform and Copilot Studio services, including incident investigation, issue resolution, service improvements, documentation and support readiness., • Environment Administration & Governance Administer development, test and production environments, managing configuration, security roles, access controls, connection references and ensuring compliance with governance standards., • Release Management & Deployment Coordinate and support Messenger releases, including deployment planning, readiness checks, implementation, rollback planning, post‑release validation and documentation., • Power Platform & Copilot Studio Support Provide technical support for solutions hosted within or connected to Copilot Studio, assisting with configuration, diagnostics, testing, deployment and impact assessments., • Technical Assurance & Continuous Improvement Apply engineering, security and governance standards, contribute to audits and service acceptance activities, and identify opportunities to improve stability, monitoring, documentation and release efficiency., • Stakeholder Collaboration & Delivery Support Work closely with product, engineering, architecture, operations, testing and delivery teams to manage risks, dependencies and issues, ensuring changes are supportable and transitioned successfully into service., • Hands‑on experience supporting Microsoft Power Platform solutions in an enterprise environment., • Knowledge of Copilot Studio, conversational AI and Power Platform governance., • Experience managing environments, security, releases and CI/CD deployments., • Strong troubleshooting skills, with experience in incident management and service improvement., • Ability to assess technical changes, risks and operational impacts., • Excellent communication and stakeholder management skills. Azure DevOps, Power Automate, Dataverse, ServiceNow, APIs, Azure services, App Registrations, KQL/App Insights, chatbots/contact centre platforms, and working in regulated environments. Relevant technical qualification or equivalent experience. Microsoft Power Platform, Copilot Studio or Azure certifications are desirable. Unfortunately we are unable to progress with candidates that require sponsorship at this time. Attractive salary based on experience (pay reviews also completed each year) We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance. We like to help our colleagues take a proactive approach in keeping themselves well, that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan. As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support. At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12‑month payment schedule, are available as soon as you have completed your probationary period. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. Wetreat customerslike we want to be treated - fairly, respectfully and with their best interests at heart. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

Job Title: Claims Commercial Manager – Home Location: Leicester, London or Bexhill - all hybrid Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. As one of our Commercial Managers in Home Claims, you’ll be delivering the execution of our commercial and trading strategy. You’ll work with both internal and external stakeholders to deliver bold and ambitious targets, supporting our transformation into a market leading Home Claims function and will focus on all aspects of our Home Claims strategy. • Supporting the delivery of our Home Claims strategy to maximise commercial outcomes, • Driving data led performance improvement opportunities, working across the Hastings Direct matrix (e.g. Commercial, SRM, In-House Surveyors, Operations, Audit etc.) and external suppliers to prioritise, secure resource and deliver outcomes as appropriate, • Managing contractual relationships with external suppliers to achieve great commercial and customer outcomes, • Managing risk and business continuity with business area, developing appropriate strategies to mitigate threats, • Owning the commercial performance of a key component of Home Claims, • Identifying trading performance improvement opportunities, • Demonstrable experience of delivering commercial initiatives across a busy Home Claims function, • Strong and demonstrable commercial aptitude combined with analytical capability – able to translate complex data and concepts into a logical and structured fashion, and articulate these concepts clearly and effectively, • Excellent communication skills (written and verbal) with experience in presenting and influencing senior stakeholders, both internally and externally Our interview process involves the below: • Recruiter screening call, • 1st stage interview with hiring leader, • 2nd interview with hiring leaders leader As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our careers website Regrettably we are unable to offer sponsorship for this role. in addition to a competitive salary and £5k car allowance you will also receive… • Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail, • Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus, • Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen, • Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support, • Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs, • There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision – to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. #J-18808-Ljbffr

As the Commercial Framework Manager, you will provide central oversight and commercial stewardship of Bellrock Consulting's framework portfolio — currently 98 frameworks across Building Advisory and Assets & Compliance, representing a combined gross framework value of £15.4bn and an estimated £6.9bn of indicative remaining opportunity. This is a pivotal role in the growth of the division, ensuring Bellrock identifies, wins, mobilises and maximises every commercial opportunity available through our framework agreements. Working closely with Regional MDs, Bid Management, Commercial, Legal and Marketing, you will turn framework access into revenue through proactive account management, disciplined governance and robust commercial reporting. • Act as the central point of ownership and oversight for Bellrock Consulting's full framework portfolio (currently 98 frameworks: 82 Building Advisory, 16 Assets & Compliance)., • Maintain and continually update the master framework schedule, tracking status, expiry and renewal dates, call-off routes, spend caps and remaining value across all agreements., • Lead the go-to-market approach for headline frameworks, including CHIC Newbuild, Hyde Development Consultants, LPC Professional Services DPS, NHS SBS Healthcare Planning and Innovation Chain North., • Identify new framework opportunities aligned to the Consulting Business Plan, and lead or support applications for new frameworks and re-procurements., • Track and report on gross framework value, indicative remaining value and Total Addressable Opportunity, ensuring the schedule remains an accurate single source of truth., • Convert framework access into live opportunities, supporting Regional MDs and Business Development teams to identify and pursue call-off and mini-competition opportunities., • Develop standardised call-off toolkits, template responses and pricing models to speed up mobilisation and improve win rates., • Monitor framework utilisation to ensure Bellrock maximises drawdown against each agreement relative to its ceiling and remaining value., • Act as the escalation point for framework-related bid queries, ensuring compliant, timely and commercially sound responses., • Ensure all framework activity is delivered in full compliance with procurement rules, framework terms and public sector procurement regulations., • Own the audit trail for framework qualification, KPI reporting and management information returns required by framework owners (e.g. CCS, NHS SBS, regional consortia)., • Maintain accurate records to support due diligence, framework re-accreditation and audit., • Work with Legal and Commercial teams to review and negotiate framework call-off terms and any framework variations., • Produce regular sales and commercial reporting for the Consulting SLT on framework performance: value won, pipeline, utilisation and remaining opportunity., • Build and maintain models to forecast framework income and inform strategic planning and target-setting., • Benchmark Bellrock's framework position against competitors and best practice, identifying gaps and new opportunities across the wider public and private sector landscape., • Provide insight and recommendations to the Growth & Commercial Director and Consulting SLT on where to prioritise framework investment., • Act as the key liaison between Sales, Bid Management, Marketing, Legal, Finance and Regional MDs on all framework matters., • Partner with the Marketing & Communications team to ensure frameworks are actively promoted and visible to clients and prospects., • Support the Consulting Senior Leadership Team with market and competitor intelligence to inform strategic planning and business growth discussions., • Encourage cross-functional collaboration with Intelligent Asset Care, Critical Engineering and Technologies to identify group-wide framework synergies., • Proven experience managing public and/or private sector framework agreements, ideally within professional services, property, construction or consultancy environments., • Strong understanding of UK public procurement regulations and framework structures (e.g. Crown Commercial Service, NHS SBS, regional consortia, DPS arrangements)., • Experience of bid management, tender writing or commercial contract management., • Strong financial and commercial acumen, with experience of value tracking, forecasting and reporting., • Advanced Excel skills, including pivot tables and dashboard and reporting design., • Knowledge of CRM and bid management systems (HubSpot preferred) and data governance., • Relevant academic qualifications (degree level preferred) in business, law, quantity surveying, construction or a related discipline., • Professional qualifications (e.g. CIPS, RICS or APMP) desirable. We are looking for people who actively use AI in their day‑to‑day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver. • Highly commercial and analytical, able to translate complex procurement information into clear, actionable plans., • Meticulous and detail-focused, particularly around compliance, governance and contractual accuracy., • Proactive and solutions-oriented, able to spot opportunities others miss., • Excellent organisational skills, able to manage multiple frameworks, deadlines and stakeholders simultaneously., • Confident communicator, able to influence and engage senior stakeholders and Regional MDs., • Collaborative team player who builds strong relationships across functions., • High level of integrity and discretion when handling commercially sensitive information., • Resilient and adaptable, comfortable operating in a fast‑paced, evolving environment. We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work between 1 Waterloo Way, Leicester, LE1 6LP and your home address on a hybrid basis, Monday to Friday, 08:30am-17:00pm. • 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us), • Salary exchange pension scheme, • Life cover, • Paid sick leave, • Health Assured employee assistance and wellness program, • Enhanced maternity, paternity and adoption leave, • Salary sacrifice schemes: Cycle to work, • Private medical insurance, • Holiday purchase scheme of additional 5 days per year, • Offers and discount scheme designed to save money on everyday shopping and essentials, • Healthcare Cashplan, • MotorSave Scheme, • Refer a friend, • Liftshare, • Virtual GP At Bellrock, our people make the difference. We support organisations across the UK with property, facilities management, compliance, engineering and technology services, helping our customers create safer, smarter and more sustainable environments. We're committed to creating a workplace where people feel supported, respected and able to develop their careers. If you're looking for a business where your contribution is valued and where you can continue to learn and grow, we'd love to hear from you. We welcome applications from people of all backgrounds and experiences and are committed to providing a fair and accessible recruitment process for everyone. #J-18808-Ljbffr

We’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there – our Pricing, Data and Analytics community value curiosity, collaboration and constructive challenge. We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company. Pricing is more than just a number – it’s a strategic capability. At the heart of Hastings is deep risk insight – continually improving how we assess, segment and price risk through data and analytics. Job Title: Lead Data Scientist Location: Bexhill/Leicester/London – Hybrid The Lead Data Scientist will play a key role in shaping and delivering advanced Data Science solutions across the business, using machine learning, statistical modelling and innovative data sources to solve complex commercial and customer problems. In this role, you’ll lead and develop a team of Data Scientists, taking ownership of projects from initial exploration and model development through to deployment, monitoring and ongoing optimisation. Working closely with stakeholders across the business, you’ll help identify where Data Science can have the greatest impact and turn complex data and modelling into practical, scalable solutions. This could involve areas such as telematics, claims, customer behaviour and other applications across the insurance lifecycle. • Lead, mentor and develop a high-performing team of Data Scientists, fostering innovation and technical excellence., • Shape and deliver the Data Science strategy within your area, ensuring work is aligned to wider business priorities., • Lead the development of advanced machine learning and statistical models to solve complex business problems., • Take ownership of Data Science projects from initial concept and experimentation through to production deployment and ongoing monitoring., • Work closely with senior stakeholders to identify opportunities where Data Science can drive better decisions and business outcomes., • Explore and evaluate new data sources, techniques and technologies to improve modelling capability., • Ensure models are robust, scalable and appropriately governed, with strong validation and monitoring in place., • Partner with Data Engineering and Technology teams to develop effective data pipelines and support deployment into production., • Translate complex technical outputs into clear, actionable insights for both technical and non-technical stakeholders., • Champion best practice across Data Science and help drive innovation and continuous improvement across the wider function., • Proven experience leading, mentoring and developing Data Scientists., • Strong technical expertise across machine learning, statistical modelling and predictive analytics., • Strong Python and SQL skills, with experience developing Data Science solutions in a commercial environment., • Experience taking machine learning models through the full lifecycle, from development and experimentation to deployment and monitoring in production., • Experience working with large, complex and varied datasets., • Experience with modern cloud and Data Science technologies such as AWS, Azure, Databricks, Snowflake, Spark or similar., • Strong stakeholder management skills, with the ability to explain complex technical concepts clearly and influence decision-making., • Strong commercial awareness and the ability to connect Data Science work to real business problems and outcomes. Recruitment screening call 1st Round Intro with the hiring leader Case Study round – a mix of Technical and Competency As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our career's website Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. • Salary – Attractive salary based on experience + car allowance (pay reviews also completed each year), • Flexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home., • Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance., • Physical Wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen., • Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support., • Mental Wellbeing programme – At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own, in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs, • There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: 28/10/2026 #J-18808-Ljbffr

Job Title: Supplier Manager – Home Claims Location: Leicester, London or Bexhill (all hybrid) Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. As our Supplier Manager across Home Claims, you’ll be responsible for developing and managing strong partnerships with key suppliers, ensuring great customer and business outcomes across the department. You’ll lead and deliver strategic supply management initiatives, including internal operational workstreams. There will be a strong focus on the commercial elements of supplier services. By building a deep understanding of supply chain spend, you’ll be using this insight to identify and deliver material cost reduction opportunities in partnership with suppliers and internal stakeholders, whilst protecting customer, operational and regulatory outcomes. • Using data, MI and other technology/tools available to build a clear but comprehensive view of supply chain costs and commercial performance, providing a clear understanding of cost dynamics and opportunities, and then owning the identification and delivery of material cost reduction opportunities across the supply chain, • Working with Supplier Relationship Managers and suppliers to implement changes and improvements across Supply Chain whilst maintaining strong supplier partnerships, services and customer outcomes and working with wider stakeholders to agree any contractual enhancements, • Leading key supply management initiatives for the team through to successful delivery – building and overseeing a clear savings pipeline for delivery across the team and tracking benefits realisation, • Working with suppliers to deliver performance improvement opportunities quickly and effectively, managing improvement plans and building and maintaining strong relationships with key partners for optimal supplier performance, innovation and mutual growth opportunities, • Collaborating with internal stakeholders and SME’s to review supplier risk, resiliency, control and assurance requirements, working with the suppliers to deliver actions and evidence, • Identifying and delivering opportunities within the market to build further strategic partnerships and arrangements, aligned with our Home Claims key customer, operational and commercial objectives, • Comprehensive experience working with data and MI in a commercial analysis capacity within an insurance claims background, • Extensive experience managing suppliers/supply chain across a Home Claims function, • Demonstrable experience delivering key workstreams and material commercial improvement initiatives, • Strong stakeholder management experience with the ability to influence and drive change, • Recruiter screening call, • 1st stage interview with hiring leader, • 2nd interview with hiring leaders leader As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. • in addition to a competitive salary and £5k car allowance you will also receive…, • Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail, • Competitive bonus scheme – all colleagues are eligible for our annual 4Cs performance bonus, • Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen, • Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support, • Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs, • There’s more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more... Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

As our Senior Bid Manager, you'll play a key role in driving business growth by leading the end-to-end tender and bid process for PfP Students. Working closely with the Head of Business Development and key stakeholders across the business, you'll develop compelling, high-quality submissions that differentiate our offering and support the delivery of our growth strategy. You’ll manage multiple bids simultaneously, identify new opportunities through procurement portals and sector intelligence, and ensure all submissions meet client requirements, company standards and branding guidelines. You’ll also lead bid reviews and debriefs, monitor bid performance, maintain an up-to-date tender pipeline and help shape future bidding strategies through continuous improvement and market insight. You may also provide leadership to temporary bid writers during periods of high activity. This is a national role and you would be expected to attend meetings on client sites as required. At Places for People we are committed to a safe working environment so a basic DBS check is mandatory. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. We are committed to creating an inclusive and accessible recruitment process. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can’t promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. At Places for People, safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities. • Proven experience operating at Bid Manager level within a competitive tendering environment, with a track record of successfully managing bid submissions., • Strong knowledge of public sector procurement processes and local government procurement portals., • Demonstrable experience managing multiple complex bids and tender opportunities simultaneously., • Experience building and maintaining effective stakeholder relationships across a large organisation, including influencing senior stakeholders., • Experience within Property/ Student Accommodation is preferred though not essential. You’ll be an experienced bid professional who thrives in a fast-paced environment and enjoys taking ownership of complex opportunities from identification through to submission. You’re highly organised, able to manage competing priorities and have a strong eye for detail. You’ll be confident presenting proposals and influencing stakeholders at all levels, both internally and externally. Experience within facilities management, property management or a related sector would be beneficial, as would experience working across large, matrix organisations. You’ll be comfortable challenging constructively, using insight and evidence to shape winning solutions, and you’ll have strong written skills supported by the ability to use a range of IT systems and bid management tools. As the UK's leading Social Enterprise, we move lives forward every day by building, managing and supporting thriving Communities. From new homes, social housing and student accommodation to leisure, education and Community initiatives, our work makes a positive difference to millions of People across the UK. And that takes People who care about doing the right thing. People who are ambitious, ready to grow and motivated to make a difference through the work they do. We’re looking for Colleagues who bring energy, curiosity and ownership. People who enjoy being challenged, support those around them and want to keep raising the bar. Because when we perform at our best, we create more opportunities to invest in our Customers, our Communities and each other. Experience matters, but it’s only part of the story. If you share our values and want to build a career where your work has real impact, we’d love to hear from you. As part of Places for People Group, PfP Students are experts in providing facilities management solutions for university campus buildings and student accommodation. Our service is focused on our partnership approach with our clients and the student experience. We know rewarding work deserves rewarding benefits. That’s why, alongside a competitive salary, you’ll have access to a package designed to support you at work and beyond. You'll receive: • Pension with matched contributions up to 7%, • Bonus scheme for colleagues at 2%, • 35 days holiday (including bank holidays) with the option to buy or sell days, • Healthcare cashback plan for everyday medical costs, with private GP and health support services available, • Comprehensive wellbeing support including counselling, flu jabs, our Employee Assistance Programme (EAP) and access to our Wellbeing Hub, supporting your mental, physical and financial wellbeing, • Access to Our Place Rewards, offering discounts and savings on groceries, travel, shopping, home products and other lifestyle purchases, • Ongoing training, professional qualifications, internal development programmes and career progression opportunities, • Recognition programmes including Star Awards and Colleague Awards, celebrating achievements and recognising great work, • Strong focus on inclusion, wellbeing and colleague engagement, • Free membership to Places Gyms, • Life Assurance to provide financial security for your loved ones, alongside access to will writing services to help you plan for the future with confidence #J-18808-Ljbffr

We sort private nursing care home jobs with better pay, shorter commutes and sooner starts in mind.

Subsidence Claims Operations Manager - Leicester or Bexhill (Hybrid) We’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD - we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. As our Subsidence Claims Operations Manager, you’ll own the operational performance, colleague leadership and portfolio control of our Home Subsidence claims team. You’ll ensure claims are set up, assessed, reserved, progressed and resolved effectively, balancing customer, commercial, regulatory and technical expectations. By working closely with our Subsidence Technical Controller, you’ll translate department priorities into clear performance plans, embed technical strategies and best practice, and use management information to improve claim progression, consistency, indemnity control and customer outcomes. You’ll need to have demonstrable experience in: • Operational leadership and performance - leading, coaching and developing the Subsidence claims team, setting clear objectives and ensuring colleagues deliver against performance plans, quality standards and customer outcome measures, • Establishing effective daily, weekly and monthly operational routines that create pace, ownership and accountability, supported by clear performance reporting, • Portfolio control - maintaining oversight of claim set-up, assessment, reserving, progression and resolution, balancing customer experience, technical accuracy, indemnity control and timely outcomes, • Insight and improvement - interrogating management information to identify trends and recommend action across claim lifecycle, reserving, supplier performance, complaints, capacity and operational risk, • Resource and capability planning - maintaining an effective resource plan, escalating capacity, workload and budget risks at the right time, and ensuring every colleague has a personal development plan supported by a quarterly team training plan, • Technical governance - handling technical referrals within your authority and working closely with the Subsidence Technical Controller to embed technical strategies, referral controls, training and best practice, • Supplier and stakeholder management - building effective relationships and influencing internal and external stakeholders, including at Head of level, to improve supplier performance and claim outcomes, • Customer, quality and compliance - using quality reviews, complaints insight and root-cause analysis to strengthen controls, improve customer outcomes and support Home Claims policies and anti-fraud activity, • Continuous improvement - supporting the Head of Technical Services to build a market-leading subsidence operation, including external benchmarking where appropriate, • A proven operational leader within home claims/subsidence with experience of managing claims handlers and suppliers, either remotely or in person, • Excellent knowledge of insurance and claims best practice paired with subsidence claims management knowledge, • Strong knowledge of claims systems and management information, with the ability to interrogate data and identify trends or patterns, • Experience of managing operational performance, workloads, resources, quality and customer outcomes in a fast-paced environment, • Sound judgement to handle technical referrals within your authority and to elevate to the Subsidence Technical Controller where required, • Strong coaching and people leadership skills, with a track record of building capability, accountability and clear development plans, • Recruiter intro/screening call, • 1st stage interview with hiring leader, • 2nd interview with hiring leader’s leader We’re committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. • Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail, • Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus, • Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen, • Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support, • Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs, • 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more... We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

Job Title: Building Network Manager Location: Leicester, London or Bexhill (all hybrid, but with an excellent degree of flexibility) Welcome to Hastings Direct We’ve a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. We’re looking for someone to build and manage a strong and effective building repair network for Home Claims customers. Day to day, you’ll be making sure that we have the right contractors in the right places, doing quality repairs quickly, safely and at a fair cost, whilst providing outstanding customer support. You’ll lead colleagues (and the network) to continuously improve performance, working closely with MI and internal teams to keep the service simple, well controlled and focused on great customer and business outcomes. • Owning the strategy, set up and operational management of the Hastings Direct building repair network, making sure it supports strong customer outcomes, quality, resilience and commercial performance, • Finding, onboarding and developing contractors with the right coverage, capacity, capability and standards to meet current and future repair demand and supporting procurement and commercial activity, including contractor selection, requirements and pricing arrangements, • Leading contractor performance across contractual standards, including quality, timeliness, communication, complaints, cost and customer experience and using MI and insights to spot trends, fix root causes and improve costs, quality, cycle time, as well as customer experience, • Managing budgets, forecasts, repair costs and supplier performance, finding ways to control spend without compromising customer outcomes, • Leading, coaching and developing colleagues supporting the repair network as our operating model grows, fostering a culture of accountability, collaboration, high performance and customer focus, • Maintaining strong quality assurance, including scope checks, technical reviews, audits and field inspections and making sure contractors and internal processes meet company, contractual, conduct, regulatory, health and safety and CDM requirements, • Strong experience in home/property claims, building repairs, restoration or construction management, with a clear understand of repair journeys combined with customer outcomes, • Proven background and ability in managing contractor networks or supply chain partners, including onboarding, governance, performance and continuous improvement, • Excellent commercial awareness, with experience of managing budgets, repair costs, supplier performance and indemnity spend, • Strong understanding of contractor governance, quality assurance, risks and controls and service standards, • Confident using MI and insights to assess performance, identify trends and drive improvements to cost, quality, cycle time and customer experience, • Recruiter intro/screening call, • 1st stage interview with hiring leader, • 2nd interview with hiring leaders' leader As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career's website. Regrettably we are unable to offer sponsorship for this role. • Competitive salary, • £5k car allowance, • Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail, • Competitive bonus scheme – all colleagues are eligible for our annual 4Cs performance bonus, • Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen, • Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support, • Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs, • 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, • Access to our health care cash back plans, • Dental plans, • Discounted health assessments, • Cycle to work and tech schemes, • Discounted and free onsite facilities, • Social events throughout the year, • and much more Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision – to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. #J-18808-Ljbffr