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Contact Centre Manager / CX Manager Salisbury £50,000 The Role This is a fantastic opportunity to lead a contact centre operation of around 50 advisors, driving performance, shaping customer experience, and embedding a culture of continuous improvement. You’ll lead a team of Team Leaders, alongside Quality and Project functions, ensuring consistent delivery of excellent service and operational performance. What You’ll Be Doing • Lead, coach, and develop Team Leaders and their teams, • Own and deliver key KPIs (SLAs, CSAT, quality, productivity), • Drive a best-in-class customer experience across all touchpoints, • Lead continuous improvement initiatives to enhance efficiency and outcomes, • Oversee forecasting and workforce planning, • Build a strong coaching culture and develop future leaders, • Work cross-functionally to improve processes and customer outcomes What We’re Looking For • Proven contact centre leadership experience (40–100 FTE), • Strong people leadership across multi-layered teams, • Track record of delivering and improving KPIs, • Experience in customer experience, coaching, continuous improvement, and operational performance, • Strong analytical and data-driven approach, • Experience in forecasting and resource planning Why Join Us? • Competitive salary, • 23 days holiday + bank holidays, • Extra days off for your birthday and Christmas, • Volunteering days, • Company pension scheme, • Health cash plan & eye care vouchers, • Employee Assistance Programme (EAP), • Colleague referral and business introduction bonuses, • Social events and team activities, • Access to staff discounts platform, • Professional development pathways and CPD support, • Wellbeing initiatives including mental health support Apply Now If you're a passionate leader who thrives on improving performance, developing people, and delivering exceptional customer experiences, we’d love to hear from you.

Trainee Labourer | £27,250 - £33,000 per annum l Salisbury Looking for a practical, hands‑on role where you can learn a trade, work outdoors and build a long‑term career? We're recruiting a Trainee Labourer to join a specialist installation team working on projects across the UK. This is a great opportunity for someone who enjoys physical work, variety, and travelling, with full structured training provided. As a Trainee Labourer, you'll work alongside experienced Team Leaders, supporting installations from start to finish while developing valuable on‑site skills in a supportive, close‑knit team environment. What's in it for you? As a Trainee Labourer, you will benefit from: • A structured training programme delivered by experienced installers Full training provided - no previous installation experience required Planned UK travel with varied work locations Accommodation provided when working away from home Overnight allowance of £30.00 per night Overtime paid at time and a half Supportive team environment with ongoing development * Long‑term career progression as your skills and experience grow Pay & Working Pattern • Hourly rate: £13.10 per hour Overtime: Paid at time and a half Working away: Up to 4 nights per week when required (not every week, but likely during busy periods) * Start and finish times vary depending on job location and project requirements Your responsibilities as a Trainee Labourer will include: • Assisting the Team Leader with on‑site installation projects from start to finish Preparing, cleaning and maintaining work areas throughout each project Collecting tools and materials from the van as required Using adhesives, sealants and felting materials as part of the installation process Handling tools and equipment safely on site Carrying out general housekeeping and site support tasks Supporting with manual labour activities as directed Please note: this role involves physical work, including standing for long periods, heavy lifting and repetitive tasks, completed to a high standard. What we're looking for: • Willingness to travel nationwide and stay away from home when required A reliable, proactive and "can‑do" attitude Interest in outdoor, hands‑on work Previous labouring, construction or outdoor experience is useful but not essential Eagerness to learn and develop new skills Interested? If you're ready to start a practical, outdoor career with structured training and long‑term prospects, we'd love to hear from you. Apply today with an up‑to‑date CV or call Alexandra at Rubicon for more information.

The Building & Construction Project Leader is responsible for setting up and leading CAPEX projects from inception and feasibility through detailed design, specification, delivery, and final handover. This role requires a confident leader capable of coordinating multi-functional teams and ensuring t

The ideal candidate will have a background in Construction Project Management or Technical Design/Engineering, with at least 5 years of experience in the industry. You will work closely with clients implementing and integrating AI solutions, improving operational excellence in projects.

Westinghouse Electric Company is seeking a Head of Project Controls to lead the development and implementation of project controls across its Environmental Services UK division. This role requires a minimum of 10 years of experience in project delivery and control. The successful candidate will coll

Technical Lead, Project Manager, Delivery Manager or integrated project Leadin a relevant industry. Prepares and leads Project Review, Technical Review, and other required customer meetings under delegation from the Project Director. Identifies resource needs and collaborates with the Project Direct

The ideal candidate will demonstrate strong project management skills, manage third-party suppliers, and ensure that all projects are delivered on time and within budget. Saffery is looking for an experienced Project Manager to oversee the delivery of HRIS-related change projects. This role encompas

Carbon Clean Solutions is seeking a candidate with strong project management skills for their operations in Greater London. The role involves delivering projects within scope and budget while fostering relationships with stakeholders. Candidates must have a degree or equivalent experience, and ideal

The role involves managing projects from idea through delivery, coordinating teams across various sectors, and enhancing project delivery methods. Alps GmbH is looking to build a talent pool for Project Managers.

You will take charge of delivering complex projects, ensuring quality and safety while managing client relationships and project finances. The ideal candidate has experience in infrastructure projects and strong leadership skills. Poutrix is looking for a Senior Project Manager in York and North Yor

AI Project Manager to spearhead AI initiatives reaching from project conception to implementation. You'll coordinate with various teams, ensuring alignment and delivery of AI projects across the business. The ideal candidate possesses strong project delivery skills, particularly in agile methodologi

Manage consultant team and project stakeholders to ensure effective completion of responsibilities including project brief/scope, fees, processing claims, deliverable and/or project variations etc. Owning projects throughout the project lifecycle from concept to handover and closeout. Planning, lead

The ideal candidate will possess extensive experience delivering Project Controls leadership on major infrastructure projects, strong stakeholder management skills, and proficiency in tools such as Power BI. This leadership position is crucial for the Civils Works Programme at Sizewell C, overseeing

The successful candidate will deliver a range of surveying services including inspections, reporting, and project work, all within a supportive and collaborative team. This role offers opportunities for technical development, client relationship management, and project ownership.

The ideal candidate will have strong project management skills and leadership qualities, with a proven track record in a global environment. Pearson Education is looking for an experienced Project Manager to support the development of English language testing and assessment products.

This role combines leadership authority with commercial responsibility, ensuring projects meet their financial and operational commitments. Candidates must have leadership experience in project delivery, strong financial acumen, and the ability to challenge assumptions to protect business performanc

Mace seeks an experienced PMO and project controls professional focused on delivering high-profile projects for pharmaceutical clients. The role requires over 10 years of expertise in project controls within complex construction programs.

Beyond this you will work with Project and Operational leads to implement new project process and drive operational excellence using AI as a new platform for analysis, programme control and cost efficiency. We are excited to be working with this highly innovative fast paced business, who have invest

ACCA Careers is seeking a Project Manager to oversee financial and operational processes in West Midlands.

The successful candidate will lead construction projects from the tender stage to successful completion, managing site teams and ensuring project delivery within budget. Jobs for Humanity is recruiting a Senior Project Manager for Kier in Solihull. A strong background in high-value construction proj

A leading financial services firm in Greater London is seeking a Lead Analyst to work on project and infrastructure finance. Candidates should have at least 7 years of financial analysis experience, strong knowledge of project finance, and excellent analytical skills.

METLEN Energy & Metals is seeking a Senior Project Coordinator to manage complex energy projects across the UK. The role involves coordinating teams, managing project documentation, and ensuring communication with stakeholders.

A leading insurance provider in Greater London is seeking an experienced Project Manager to lead and manage multiple high-impact projects. Excellent leadership, communication skills, and proficiency in project management tools such as Clarity and Jira are essential. The ideal candidate will have ove

MOTT MACDONALD is seeking a Senior Project Manager to join their Buildings team in London or Reading. This role involves managing multiple projects, advising clients on strategic briefs, and ensuring high-quality delivery across various sectors. Ideal candidates will have significant project managem

Matched is seeking a Project Manager to oversee multiple SaaS projects within the financial services sector. You will manage project initiation, client communication, and stakeholder alignment across various geographies. The ideal candidate has a proven track record in software delivery project mana

We are currently looking to recruit an experienced Project Leader or Senior Project Leader to lead project delivery and oversight to our Biotech clients and their projects on a global level. As the Project Leader or Senior Project Leader (Clinical Project Manager) you will actively lead the Parexel

Adler & Allan is seeking a Senior Project Manager to lead clean water infrastructure projects across the South West.

The ideal candidate has strong leadership abilities, a background in engineering, and experience with project management accreditation. A utilities infrastructure firm in North East England is seeking a Senior Project Manager for a full-time, hybrid role. You will manage project delivery and financi

Stantec Consulting International Ltd.Principal Ecologist to join their ambitious UK-wide Ecology team.The role involves managing complex ecological issues, mentoring staff, and developing partnerships with various water utilities.Ideal candidates will have extensive ecological consultancy experience

The Highfield Company is seeking a Project Director for a major civil engineering project in East Anglia. Applicants should have proven experience with Tier 1 contractors and a strong background in project leadership. The successful candidate will lead large-scale infrastructure projects, managing m

A leading consulting firm in medical devices is seeking a Senior Mechanical Engineer to lead projects and innovate medical technologies.

Project Technical Leader Opportunity with the Civil Works Alliance (CWA), Supporting Sizewell C. Demonstrated leadership capability with experience managing and developing high‑performing teams. Our project is built on five core values: Humility, Positivity, Respect, Solidarity, and Clarity.

WSP is seeking a Digital Project Delivery Lead to define and implement the Digital Project Delivery strategy across the UK&I. This role involves managing strategic vendor relationships, driving digital project leadership, and ensuring high standards of delivery across various business units. The ide

A global gaming and entertainment company seeks a Technical Project Manager in Greater London to drive project initiatives and manage cross-functional teams. Applicants should hold a bachelor's degree and have over 6 years of project management experience, including proficiency in Agile and traditio

The role focuses on leading a complex Sustainability Project, requiring strong project management and stakeholder engagement skills. Currys Ltd is looking for a Senior Project Manager to join their Strategic Change team in a hybrid work setup.

EquiLend Limited is seeking a Vice President, Project Manager to lead the delivery of their platform development and client implementation projects in London. This senior role requires over 8 years of project management experience within fintech to drive multidisciplinary projects.

Welocalize, Inc is seeking a Senior Project Manager to oversee and manage global teams, ensuring the efficient execution of projects within established timelines and budgets. This role involves working closely with customers, as well as internal stakeholders, to drive project success and client sati

Senior Project Manager to oversee the delivery of large-scale renewable infrastructure projects across the West Midlands. This role demands 8–10 years of project management experience, with at least 5 years in renewable energy. The successful candidate will lead teams, coordinate with clients, and

Wates Smartspace is seeking a Project Manager to provide leadership across diverse commercial new builds and refurbishment projects. This role involves nationwide travel, managing project briefs, quality standards, and client relationships.

A leading consulting firm in Greater London seeks a Consultant Arboriculturist to deliver BS 5837 surveys and offer arboricultural expertise across various projects. Successful candidates will possess a minimum Level 4 qualification in arboriculture and have notable experience with tree assessments,

SIEMENS is seeking an experienced Project Manager to lead Rolling Stock overhaul and modification projects across multiple UK locations. This role involves delivering projects to the highest standards of safety, quality, cost, and time, while leading diverse cross-functional teams and managing stake

Proven experience in leading projects. Our Client is a recognised leader within their sector of specialist inks and this is a fantastic opportunity to be in a position for further advancement within the laboratory to more senior technical roles, or a move towards a technical service role. Plan and e

In this pivotal role, you'll collaborate with senior leaders and local teams, managing multiple projects and translating market intelligence into actionable recommendations. Bauer Media Outdoor UK is seeking a Strategy Project Manager to lead strategic initiatives that drive organisational growth ac

Ameygroupi is seeking a Principal Project Manager to lead the delivery of a multi-disciplinary project focusing on Sheffield Station. Applicants should have significant project management experience, a degree in a relevant field, and Chartered Project Professional status. This role involves overseei

Roc Search GmbH is seeking an experienced Project Manager (Infrastructure & Security) to join their team in York. This hybrid role requires overseeing infrastructure, cloud, and security projects, ensuring timely and budget-friendly delivery. The ideal candidate will have a strong background in mana

Senior Project Manager to join our Real Estate Project Management Team in Cambridge. The role involves leading complex real estate projects and ensuring that client objectives are met effectively.

Beyond this you will work with project and operational leads to implement new project process and drive operational excellence using AI as a new platform for analysis, programme control and cost efficiency. You will become a key part of the UK team, supporting clients with the implementation, integr

The successful candidate will lead project management for Digital Building consultancy and systems integration projects, ensuring client satisfaction and successful outcomes. This role involves oversight of project teams and maintaining client relationships while providing leadership. FPC Global is