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Location: Bromsgrove Contract: 18-month fixed-term contract Hours: Full-time, 35 hours per week Salary: £14,600.04 per annum Benefits: 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme & Free On-site Parking We are Polaris, one of the UK's largest communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, alongside Leaving Care services, residential services, education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We are ambitious for our children and young people, families and staff, and believe in their futures. We are delighted to be seeking a Business Support Apprentice to join our Learning and Development team at our Head Office in Bromsgrove. We are looking for an Apprentice to support the coordination of apprenticeship programmes across the Polaris Group, while gaining a thorough and well-rounded experience within the function. The successful candidate must be willing to complete the Business Administration Level 3 qualification, for which full study support will be provided. • Manage the applicant database and communicate with applicants throughout the process, • Assist with the promotion of apprenticeship opportunities, • Track apprenticeship progress, completions and retention, presenting updates at monthly meetings, • Oversee evaluation forms, analyse feedback and produce quarterly summary reports, • Coordinate with external providers and maintain required documentation, including contracts, health and safety and insurance records, • Assist in the onboarding and administration of new apprentice cohorts, • Manage and maintain the apprenticeship levy portal, • Provide information to staff on apprenticeship processes as required, • Act as the first point of contact for assessor and awarding organisation queries, • GCSE qualifications are essential, • Basic knowledge of Microsoft Office, including Word, • Strong communication skills, both verbal and written We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. We reserve the right to withdraw this advert without notification. PandoLogic. Category:General, Keywords:General Labor, Location:Bromsgrove, ENG-B60 2BQ

Due to an internal promotion we are looking for an experienced Customer Service Administrator to join our fast growing and established team in Redditch. The main objective of this role is to provide excellent customer service to internal and external customers. This is a full-time permanent role the hours are 9-5pm. This growing company are based in Redditch and there is free onsite parking. The basic salary is £25,000-£26,000 per annum. You will also receive top class training on all their products and this company isn’t scared of ambitious candidates they want someone who is keen to go the extra mile and will offer personal development for the right attitude and hard work. Role and Responsibilities for the Customer Service Administrator position: Taking calls and dealing with all enquiries from our customers/ the external sales team and the general public Dealing promptly and efficiently with telephone and email queries from customers Processing internet orders using Sage Processing email orders using Sage Scanning all paperwork on the system Preparing small quotes Providing information on part numbers etc. and some basic technical details Dealing with the carriers, chasing deliveries, obtaining POD’s, raising claims that may arise as a result of a failed delivery Maintains positive relationships with clients to ensure repeat and return customers Displays extensive knowledge about products and services The successful Customer Service Administrator will have the following skills and experience Previous Customer Service or Call Centre experience Experience processing sales orders Friendly, enthusiastic and a good team player Excellent interpersonal and communication skills Excellent telephone manner Efficiency, accuracy, attention to detail Self-motivated and willing to take the initiative Attention to detail and problem-solving skills Excellent written and verbal communication skills Excellent Customer service skills If you feel that your skills and experience meet the required specification, and this is the position you have been looking for then do not hesitate in clicking 'APPLY NOW' or email your CV to (url removed). PLEASE NOTE- due to the high level of applications we are getting we cannot personally get back to each and every application I would like to thank you for your interest and assure you that if you have not been selected for this role we will of course keep looking at new roles for you. I would like to take this opportunity to wish you good luck in your job search