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Regional service manager jobs in United Kingdom

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  • Restaurant Supervisor
    Restaurant Supervisor
    14 days ago
    £13–£15 hourly
    Full-time
    London

    La Mia Mamma is looking for an experienced and passionate Restaurant Supervisor to join our growing team. You will support the Restaurant Manager in leading the front-of-house team, ensuring smooth daily operations, and delivering an exceptional guest experience across our restaurants. La Mia Mamma is more than just a restaurant – it’s a celebration of authentic Italian cuisine. Each season, we welcome real Italian mammas from different regions of Italy to cook their traditional dishes and share their stories with our guests. The position is open at our restaurant in Chelsea: 257 Kings Road, SW3 5EL. . What We’re Looking For • At least 2 years of experience in a similar supervisory role within the hospitality industry, • Strong leadership and communication skills, • A genuine passion for Italian food and culture, • A proactive, hands-on attitude with a guest-first mindset, • Solid knowledge of London’s vibrant restaurant scene and customer expectations, • Ability to support the team, manage shifts, and handle customer feedback professionally, • Fluent English (Italian is a plus!) Your Key Responsibilities • Support the Restaurant Manager with daily operations, • Lead and motivate the front-of-house team, • Deliver consistent, high-quality service to ensure a memorable dining experience, • Train and mentor new team members, • Monitor staff performance and ensure company standards are met, • Assist in managing reservations, floor plans, and guest satisfaction, • Help drive team morale and a positive workplace culture What We Offer • Competitive salary, based on your experience, • Minimum 28 days of paid holiday, • Training and ongoing support to help you grow, • A dynamic, multicultural work environment, • The opportunity to be part of a unique and authentic Italian dining concept

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  • Cleaner
    Cleaner
    3 days ago
    £12.21–£15 hourly
    Part-time
    London

    Driving Licence is Essential Divine Touch Sparkles is expanding and seeking skilled, self-employed subcontractors to join our cleaning team. You will perform high-quality cleaning services for residential and light commercial spaces across Brockley, South East, London, UK. We offer clear briefs, simple checklists, and prompt support, allowing you to focus on delivering excellent results while we manage scheduling and client communication. Key Responsibilities: • Perform end-of-tenancy cleans, deep cleans, regular home cleaning, Airbnb and short-let changeovers, office, light commercial, and post-construction cleans., • Adhere to written scopes and timing for each booking., • Capture and maintain concise photo records before and after, as required., • Communicate arrival and completion times efficiently., • Uphold a professional demeanor in client spaces, representing the brand with care. Requirements and Skills: • Must have self-employed status with the legal right to work in the United Kingdom., • Prior experience in domestic or tenancy cleaning is preferred., • Possess a current DBS certificate or be willing to obtain one., • Demonstrate attention to detail, reliability, and good communication skills., • Own a smartphone for managing schedules and taking photos., • Having your own transport and a basic cleaning kit is advantageous., • A UTR number and public liability insurance are helpful; guidance is available for setup if needed. What you bring to Divine Touch Sparkles: • Your expertise helps us deliver consistent, high-quality results to clients throughout the region., • You enhance our capacity, improve response times, and maintain the high standards that strengthen our brand., • Great cleaners lead to happy clients and repeat business, creating a win-win for everyone. This is a part-time, field-based role offering flexible hours and competitive hourly and per-job pay. The application deadline is 15/03/2026. Driving License is essential

    Immediate start!
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  • Senior Receptionist
    Senior Receptionist
    4 days ago
    £16–£17 hourly
    Full-time
    London

    Senior Receptionist - Ambassadors Clubhouse Salary - up to £17 ph Schedule - Full Time Experience - Previous experience within a similar role within a large quality restaurant Ambassadors ClubHouse are seeking a Senior Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position As Senior Receptionist, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

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  • Reservation Agent
    Reservation Agent
    7 days ago
    Full-time
    London

    Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events. Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Ireland's best Hotel Restaurants, the Ocean View Restaurant, and Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher. Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living. Job Title: Reservations Agent Department: Reservations Responsible To: Reservations Manager /Revenue Manager Type of Contract: Seasonal Main Purpose of Job: • To ensure that reservations are dealt with in a professional effective manner while maximising room and golf revenue using our systems to achieve this. This will be achieved through extending excellent customer service to all our guests., • To ensure that the department provides a high level of customer service and meets the Forbes brand standard for all reservations., • To be proficient using our PMS Opera, Opera Cloud, Lightspeed (Golf system), Book 4 Time (Spa system) and Res Diary (Restaurant system) and any new systems introduced. Training will be provided for staff if they do not have operational knowledge of the systems., • To process reservations via the telephone and or email in an efficient and courteous manner, requesting all relevant information to make the Reservation. Thus, ensuring we have all the required information which is communicated to all relevant hotel departments–ensuring we meet and exceed guest expectations., • To ensure that Housekeeping & Front Desk and other operations departments are aware of any special requirements for guests and VIP guests within the daily and weekly communication meetings, ensuring all guest requests are exceeded., • To possess a strong knowledge of the region, the resort amenities, bedrooms, and suites and therefore sell all aspects of the resort., • Follow the Revenue strategy as set out by the Revenue manager via Opera. Be familiar with Special offers and promotions on and offline., • To ensure that a form of payment is secured for all reservations processed., • To focus on all up-selling opportunities, promoting the various levels of accommodation on offer., • Assist in training new personnel on all-reservations standards and procedures., • Continuously report proactively on risks and opportunities to the Revenue Manager so that insight is created for team decision-making., • To be able to use your initiative and plan for the future and possible consequences. Being pro-active in getting tasks done and exceeding expectations of both guests and colleagues where possible., • Support & respect team members on a day-to-day basis., • Be knowledgeable on creating groups on our pms (Opera) including weddings, as assigned by the Revenue manager. Liaise with Brides & Grooms throughout the wedding process., • Meet the grooming standards as laid out by the company., • Familiarise yourself with our Circle of Commitments which link to the desired behaviours that we expect all our employees to display., • To undertake special duties or work outside the normal daily/weekly routine, • To communicate sales enquiries for Rooms, Golf, Meeting rooms & dining to the Revenue and Sales manager as appropriate., • Review no-shows and cancellations and process charges according to the hotel policy, • Liaise closely with the front office team as required on a daily basis., • Familiarize yourself with our Trump Cornerstone & participate in Trump Talk Daily., • Participate in Company training programmes as required., • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and Saturdays & some bank holiday Mondays. (9am-5pm, 10am-6pm). Flexibility required., • To have a thorough knowledge of and adherence to the law with regard to the following company regulations: Fire regulations and procedures Health and safety regulations., • Use discretion when dealing with guests at all times, adhering to GDPR rules & regulations., • To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto., • To ensure that reasonable care is taken for the health and safety of yourself, other employees, guests and any other person on the premises., • To keep your work area tidy and safe and report any hazard, accident, loss or damage to management., • To be aware of trained first-aid personnel on the premises and the location of the first aid box., • To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work., • To carry out and promote fire and accident drills as directed by the hotel safety officer. OTHER DUTIES: • The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management. QUALIFYING CRITERIA • Computer literacy – word, excel, • Proven track record., • Professional Telephone etiquette, • A good mathematical skill base, • Effective organisational skills., • Strong team player, • Excellent communication skills both written and verbal., • Positive attitude, cheerful and courteous demeanour., • Ability to remain calm whilst under pressure. BENEFITS • Discounted staff and friends and family rates available in other group properties in the United States & UK., • Discounts in our Spa, Hotel & Golf course., • Opportunities to develop and grow through assisted educational opportunities., • Regular staff appreciation initiatives., • Regularly stocked canteen for meals, snacks and beverages while on duty, • Free Car parking., • Sick Benefit scheme., • Personal locker where required., • Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate., • Use of fitness centre out of season.

    Immediate start!
    No experience
    Easy apply
  • Waiter / Waitress
    Waiter / Waitress
    8 days ago
    £12.21–£14 hourly
    Full-time
    London

    Join the Family at La Mia Mamma - Battersea 59 Northcote Road, SW11 1NP Are you passionate about authentic Italian food, culture, and heartfelt hospitality? La Mia Mamma is a celebration of true Italian cuisine and warm, genuine service. Our restaurant brings the flavours, traditions, and soul of Italy right to the heart of London. We are currently looking for Waiters and Waitresses to join our team at La Mia Mamma - Battersea.. If you love making guests feel at home, sharing Italian food stories, and working in a lively, family-style environment, we’d love to meet you. What We’re Looking For • Friendly, energetic, and people-oriented personality, • Previous experience in hospitality, • Excellent customer service skills and a proactive attitude, • Right to work in the UK is essential Your Role Will Include: • Welcoming guests with true Italian warmth and hospitality, • Setting up and maintaining tables with attention to detail, • Explaining our Italian menu and regional dishes with passion, • Taking accurate orders and managing dietary requirements, • Serving food and drinks efficiently and professionally, • Handling payments and closing tables with a smile What We Offer: • Competitive hourly pay up to £14 (including tronc) plus tips, • A fun, supportive, and genuinely Italian working environment, • Opportunities to grow within a well-established hospitality group, • The chance to be part of a close-knit team that truly feels like family

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  • Sommelier
    Sommelier
    12 days ago
    £16 hourly
    Full-time
    London

    Chargal is seeking a disciplined and ambitious Sommelier to join our front-of-house team. This is a unique hybrid role designed for a professional who possesses a deep foundational knowledge of wine and the technical finesse to manage a high-pressure restaurant section. The Role This position requires a dual focus: providing expert wine service and acting as a lead waiter for a dedicated section. You will be responsible for the end-to-end guest experience, ensuring that service standards remain flawless while driving wine engagement at the table. Core Responsibilities: • Section Management: Overseeing a station with professional poise, taking food and beverage orders, and managing service timing., • Wine Service: Recommending pairings, performing professional decanting, and maintaining glassware standards., • Sales Integration: Identifying opportunities to enhance the guest experience through informed wine suggestions., • Cellar Support: Assisting the Head Sommelier with inventory management, bin organisation, and preparation for service. Requirements • Proven Floor Experience: Background in a high-end or fast-paced dining environment. You must be confident in running a section independently., • Wine Proficiency: A strong understanding of international wine regions and service protocols. While WSET qualifications are preferred, we value practical knowledge and a sophisticated palate above all., • Professionalism: Exceptional communication skills and the ability to maintain composure in a demanding Mayfair environment. Investment in Your Future Chargal is committed to the professional evolution of our staff. We don't just offer a job; we offer a career path for those dedicated to the craft. • Competitive Commission System: We offer a highly attractive commission structure that rewards professional salesmanship and product knowledge., • Training & Development: Benefit from structured internal training, regular producer tastings, and masterclasses designed to elevate your technical skills., • Career Progression: We prioritize internal promotion, offering a clear trajectory toward senior sommelier and management roles. Join the Team If you are a service professional with a passion for wine and a drive to succeed in one of London’s most prestigious postcodes, we invite you to apply.

    Immediate start!
    No experience
    Easy apply
  • Care / Support Worker
    Care / Support Worker
    1 month ago
    £13.8–£15 hourly
    Full-time
    Bromley

    Bright Sky Care are looking for motivated Carers and Support Workers to work for our domiciliary care clients. You will assist our service users with a variety of duties, and in doing so you will observe and respect their dignity, privacy and independence, as far as is practical. This is what you get with us: Bright Sky Care is a premium domiciliary care provider, we focus on delivering the highest quality care to every one of our customers ensuring that our ethos of Empathy, Excellence and a passionate people first approach underpins our service. This means we take pride in our staff being the best in class to be able to deliver uncompromising quality service. In order to maintain best in class staff, we strive to ensure you are happy in your work environment across the factors that truly matter. We are proud to say we will commit to providing a competitive financial package, real Career Growth is also a priority, as ‘we grow you grow’, we are happy to assist in your career goals (whether you want to become a nurse, registered manager, operations manager etc). About us: Bright Sky Care is a customer focused agency with a focus across the following locations: Bromley, Beckenham, Chislehurst, West Wickham, Orpington, Greater London, and across Kent , the team have 50+ years experience in business and customer focused industries and are keen to revolutionise the care sector with a premium, high quality, people-first centred approach. We are aware that people seeking care services generally don’t want to go into a care home, however trying to reach the level of quality of care they want at home can be a challenge. This is the problem Bright Sky Care is here to solve!! We aim to provide a people-first centred approach delivering premium care to people in the comfort of their own home. About you: This role would be perfect for anyone who is ambitious and wants to be part of growing, developing and working with the best team within the industry. If you are a genuine caring individual who embodies our ethos of Passion, Empathy and Excellence then we think you will be a perfect fit to join our family. We will only consider candidates with a minimum Level 2 NVQ and Care Certificate. Experience in any of these previous roles would be advantageous: Care Assistant, Support Worker, Healthcare Assistant, Domiciliary Care, Community Care or HCA roles. Candidates with full UK driving licenses with access to their own vehicle preferred as the regions we cover may not have the best transport links. We are not able to provide sponsorship at this time. Responsibilities: Your role with us will largely depend on the customer you are working with as we support a wide range of individuals, but some of Your main duties and responsibilities will include: ● Providing personal and practical care services for people with a wide range of illnesses and disabilities ● Assisting service users with getting up in the morning, dressing, undressing, washing, bathing and the toilet where necessary ● Administering medication ● Helping service users with mobility problems and other physical disabilities, including incontinence and help in use- and care of aids and personal equipment. ● Care for service users who need end of life care ● Help in the promotion of mental and physical activity of service users through talking to them, taking them out, sharing with them in activities such as reading, writing, hobbies and recreation ● Promoting customer health and wellbeing, enabling them to live their life to the full ● Helping to prepare meals as well as assisting with social activities. ● To read and write in log-book records and take part in staff and service users’ meetings and in training activities as directed; · updating and completing paperwork and case logs/diaries Benefits: ● Free training ● Further training up to NVQ level 3 and beyond ● Day off on your birthday ● Free MOT Testing ● Career Progression opportunities ● Flexible Shift patterns ● Immediate Start ● Annual DBS screening Ability to commute/to: ● Bromley, Biggin Hill, Croydon, Sevenoaks, Gravesend Kent: reliably commute or plan to relocate before starting work (preferred) ● Greater London Boroughs Remuneration: ● £12.40 - £15.50 an hour Job type: ● Full-time ● Part-time Shift and schedule: ● 12 hour shift ● 8 hour shift ● Weekends availability ● Night Shift ● Overtime ● Flexible Job Type: Full-time Benefits: Bereavement leave Company events Company pension Employee mentoring programme Referral programme Application question(s): Do you have a minimum NVQ Level 2 or equivelant? Do you require sponsorship to work in the united kingdom? Do you have your own car? Education: GCSE or equivalent (required) Experience: Home care: 2 years (required) Language: English (required) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person

    Immediate start!
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  • Italian Chef
    Italian Chef
    2 months ago
    £14–£16.5 hourly
    Full-time
    London

    Job Summary We are seeking a skilled and passionate Italian Chef to prepare authentic Italian cuisine while maintaining high standards of quality, presentation, and hygiene. The ideal candidate will have strong knowledge of traditional Italian recipes, fresh ingredients, and classic cooking techniques, with the ability to work efficiently in a fast-paced kitchen environment. Key Responsibilities • Prepare and cook authentic Italian dishes, including pasta, risotto, pizza, sauces, meats, seafood, and desserts, • Develop and refine menus that reflect traditional and modern Italian cuisine, • Ensure consistent food quality, taste, and presentation, • Source, select, and manage fresh ingredients and specialty Italian products, • Maintain cleanliness and organization of the kitchen in accordance with health and safety regulations, • Monitor food costs, portion control, and minimize waste, • Supervise and train kitchen staff as needed, • Ensure timely preparation and service of all dishes, • Comply with all food safety, sanitation, and workplace regulations Requirements and Qualifications • Proven experience as an Italian Chef or similar role, • Strong knowledge of Italian culinary traditions and regional cuisines, • Ability to prepare fresh pasta, sauces, and classic Italian dishes from scratch, • Understanding of food safety and hygiene standards, • Excellent time management and organizational skills, • Ability to work evenings, weekends, and holidays as required, • Culinary degree or professional training preferred but not mandatory Skills and Competencies • Passion for Italian cuisine and high-quality ingredients, • Attention to detail and consistency, • Creativity and menu development skills, • Strong teamwork and communication abilities, • Ability to perform well under pressure Work Environment • Fast-paced kitchen environment, • Standing for extended periods and lifting kitchen equipment, • Exposure to heat, sharp tools, and kitchen machinery

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