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Regional service manager jobs in United Kingdom

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  • Restaurant Supervisor
    Restaurant Supervisor
    2 months ago
    £13–£15 hourly
    Full-time
    London

    La Mia Mamma is looking for an experienced and passionate Restaurant Supervisor to join our growing team. You will support the Restaurant Manager in leading the front-of-house team, ensuring smooth daily operations, and delivering an exceptional guest experience across our restaurants. La Mia Mamma is more than just a restaurant – it’s a celebration of authentic Italian cuisine. Each season, we welcome real Italian mammas from different regions of Italy to cook their traditional dishes and share their stories with our guests. The position is open at our restaurant in Chelsea: 257 Kings Road, SW3 5EL. . What We’re Looking For • At least 2 years of experience in a similar supervisory role within the hospitality industry, • Strong leadership and communication skills, • A genuine passion for Italian food and culture, • A proactive, hands-on attitude with a guest-first mindset, • Solid knowledge of London’s vibrant restaurant scene and customer expectations, • Ability to support the team, manage shifts, and handle customer feedback professionally, • Fluent English (Italian is a plus!) Your Key Responsibilities • Support the Restaurant Manager with daily operations, • Lead and motivate the front-of-house team, • Deliver consistent, high-quality service to ensure a memorable dining experience, • Train and mentor new team members, • Monitor staff performance and ensure company standards are met, • Assist in managing reservations, floor plans, and guest satisfaction, • Help drive team morale and a positive workplace culture What We Offer • Competitive salary, based on your experience, • Minimum 28 days of paid holiday, • Training and ongoing support to help you grow, • A dynamic, multicultural work environment, • The opportunity to be part of a unique and authentic Italian dining concept

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  • Senior Receptionist
    Senior Receptionist
    1 day ago
    £16–£17 hourly
    Full-time
    London

    Senior Receptionist - Ambassadors Clubhouse Salary - up to £17 ph Schedule - Full Time Experience - Previous experience within a similar role within a large quality restaurant Ambassadors ClubHouse are seeking a Senior Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position As Senior Receptionist, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

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  • Waiter / Waitress
    Waiter / Waitress
    2 days ago
    £12.21–£14 hourly
    Full-time
    London

    Join the Family at Made in Italy – Chelsea 249 King’s Road, London SW3 5EL Are you passionate about authentic Italian food, culture, and heartfelt hospitality? Made in Italy is a celebration of true Italian cuisine and warm, genuine service. Our Chelsea restaurant brings the flavours, traditions, and soul of Italy right to the heart of London. We are currently looking for Waiters and Waitresses to join our team at Made in Italy – Chelsea. If you love making guests feel at home, sharing Italian food stories, and working in a lively, family-style environment, we’d love to meet you. What We’re Looking For • Friendly, energetic, and people-oriented personality, • Previous experience in hospitality, • Excellent customer service skills and a proactive attitude, • Right to work in the UK is essential Your Role Will Include: • Welcoming guests with true Italian warmth and hospitality, • Setting up and maintaining tables with attention to detail, • Explaining our Italian menu and regional dishes with passion, • Taking accurate orders and managing dietary requirements, • Serving food and drinks efficiently and professionally, • Handling payments and closing tables with a smile What We Offer: • Competitive hourly pay up to £14 (including tronc) plus tips, • A fun, supportive, and genuinely Italian working environment, • Opportunities to grow within a well-established hospitality group, • The chance to be part of a close-knit team that truly feels like family

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  • Store Manager
    Store Manager
    3 days ago
    £33000–£34000 yearly
    Full-time
    London

    About Us We are a premium handcrafted chocolate brand with an integrated cafe. We are opening our first London location and seek an experienced, customer-focused Store Manager to lead day-to-day operations and build our local family-friendly presence. Key Responsibilities -⁠ ⁠Lead and motivate a small team -⁠ ⁠Ensure excellent customer service and maintain high product presentation standards -⁠ ⁠Manage daily store operations: inventory control, cash handling, ordering, and supplier coordination -⁠ ⁠Oversee cafe operations -⁠ ⁠Drive sales and local marketing initiatives; achieve financial targets -⁠ ⁠Maintain brand standards and deliver a premium guest experience -⁠ ⁠Report to regional management and implement company policies and promotions Requirements -⁠ ⁠Proven retail and hospitality management experience -⁠ ⁠Strong leadership, communication and customer service skills -⁠ ⁠Solid understanding of stock management, POS systems, and basic P&L responsibility -⁠ ⁠Passion for premium food and attention to detail -⁠ ⁠Experience planning events or workshops is a plus -⁠ ⁠Eligibility to work in the UK and flexibility for early mornings, weekends and public holidays What We Offer -⁠ ⁠Competitive salary and performance-based incentives -⁠ ⁠Staff discounts on chocolate items -⁠ ⁠Opportunity to shape and lead our flagship London store -⁠ ⁠Training, career development and a creative, supportive team We welcome applications from diverse backgrounds.

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  • Restaurant Manager
    Restaurant Manager
    3 days ago
    £44000–£45000 yearly
    Full-time
    London

    Restaurant Manager- New Opening - Hoppers Shoreditch Salary - Up to £45,000 pa Schedule - Full Time Experience - Previous experience within a similar role Hoppers are seeking a Restaurant Manager to join their exciting new opening in Shoreditch. The successful candidates will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Restaurant Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Hoppers will open the doors to its fourth London restaurant at the Tea Building in Shoreditch. Marking ten years since the launch of its much loved Soho original, Hoppers Shoreditch is a celebration of flavour, travel, inspiration, storytelling and the start of the next decade of discovery. At Hoppers Shoreditch, the team looks beyond Sri Lanka to the regions that have long infl uenced much of their cooking, the southern states of India. The new menu explores five culinary heartlands from India: ● Chettinad, with its fiery nose to tail curries and deep spice traditions ● Madurai, famed for its vibrant street food culture ● Bangalore, where the dosa scene meets modern cocktail bars ● Kochi, home to comforting dishes rooted in coastal family kitchens ● Chennai, celebrated for its aromatic biryanis and layered regional classics Guests can expect to find all the Hoppers favourites alongside brand-new regional dishes from these five key regions. Capturing the essence of South India through fresh eyes and dishes never before seen at Hoppers. On the new opening, Founder Karan Gokani says: “This opening marks a very exciting new chapter for us. Over the past decade, Sri Lanka has been at the heart of what we do but our Indian heritage and journeys through South India have opened up a world of fl avours, traditions and stories that have greatly inspired us. At Shoreditch, we will celebrate many of the lesser known regions and dishes of South India while continuing to connect the dots between Lanka and India in a way that feels fresh, vibrant and deeply personal.” The Position As Restaurant Manager, you will be a hands-on, proactive and enthusiastic leader, injecting your personality into your work and inspiring the team to deliver a warm and memorable guest experience. You will continually commit to the highest standards of service and operations, and working closely with the senior management team, you will be responsible for the overall performance of the front of house team, managing financials, recruitment and team development, stock management and health and safety. We are looking for a Restaurant Manager that has: The ability to inspire, motivate, lead and develop teams; A Warm, personable and professional nature; Creative with excellent attention to detail; Passion for and knowledge of food and beverage, and the London restaurant scene; Working knowledge of food hygiene and health and safety requirements; Ability to manage staff costs and review rotas accordingly.

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  • Head Sommelier
    Head Sommelier
    3 days ago
    £48500 yearly
    Full-time
    Mayfair, London

    RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are seeking an exceptional Head Sommelier to steward and elevate our wine department to the highest level. This role demands an individual of exceptional taste, authority, and vision—someone capable of refining a distinguished wine list while shaping its future direction. You will have ownership of the department, rigorous cellar stewardship, and the cultivation of a polished sommelier team dedicated to delivering seamless, intuitive, and discreetly exceptional service, with the opportunity to earn up to £70,000 p/a! Why work with us as a Head Sommelier? • Salary of up to £48,500 per annum + discretionary service charge, • 28 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with BUPA, • Private dental insurance with BUPA, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty, • And more! Working Hours: • 5 day working week between Monday – Saturday on a rota basis (seven shifts a week)., • Shifts will include evenings, flexibility is essential, • Bank Holidays and the Christmas period off – our venues are closed. What you will do: What We Are Looking For? • A minimum of 2+ years of experience as a Head/Senior Sommelier in a high-calibre fine dining or luxury hotel environment., • WSET Level 3 or 4 (Diploma) or CMS Certified/Advanced Sommelier preferred., • Expertise of Old and New World wines; experience with [Sake/specific regional focus if applicable] is a bonus., • A composed and charismatic leader, distinguished by exceptional communication, assured initiative, and a calm, professional presence under pressure.

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  • Care / Support Worker
    Care / Support Worker
    7 days ago
    £13.8–£15 hourly
    Full-time
    Bromley

    Bright Sky Care are looking for motivated Carers and Support Workers to work for our domiciliary care clients. You will assist our service users with a variety of duties, and in doing so you will observe and respect their dignity, privacy and independence, as far as is practical. This is what you get with us: Bright Sky Care is a premium domiciliary care provider, we focus on delivering the highest quality care to every one of our customers ensuring that our ethos of Empathy, Excellence and a passionate people first approach underpins our service. This means we take pride in our staff being the best in class to be able to deliver uncompromising quality service. In order to maintain best in class staff, we strive to ensure you are happy in your work environment across the factors that truly matter. We are proud to say we will commit to providing a competitive financial package, real Career Growth is also a priority, as ‘we grow you grow’, we are happy to assist in your career goals (whether you want to become a nurse, registered manager, operations manager etc). About us: Bright Sky Care is a customer focused agency with a focus across the following locations: Bromley, Beckenham, Chislehurst, West Wickham, Orpington, Greater London, and across Kent , the team have 50+ years experience in business and customer focused industries and are keen to revolutionise the care sector with a premium, high quality, people-first centred approach. We are aware that people seeking care services generally don’t want to go into a care home, however trying to reach the level of quality of care they want at home can be a challenge. This is the problem Bright Sky Care is here to solve!! We aim to provide a people-first centred approach delivering premium care to people in the comfort of their own home. About you: This role would be perfect for anyone who is ambitious and wants to be part of growing, developing and working with the best team within the industry. If you are a genuine caring individual who embodies our ethos of Passion, Empathy and Excellence then we think you will be a perfect fit to join our family. We will only consider candidates with a minimum Level 2 NVQ and Care Certificate. Experience in any of these previous roles would be advantageous: Care Assistant, Support Worker, Healthcare Assistant, Domiciliary Care, Community Care or HCA roles. Candidates with full UK driving licenses with access to their own vehicle preferred as the regions we cover may not have the best transport links. We are not able to provide sponsorship at this time. Responsibilities: Your role with us will largely depend on the customer you are working with as we support a wide range of individuals, but some of Your main duties and responsibilities will include: ● Providing personal and practical care services for people with a wide range of illnesses and disabilities ● Assisting service users with getting up in the morning, dressing, undressing, washing, bathing and the toilet where necessary ● Administering medication ● Helping service users with mobility problems and other physical disabilities, including incontinence and help in use- and care of aids and personal equipment. ● Care for service users who need end of life care ● Help in the promotion of mental and physical activity of service users through talking to them, taking them out, sharing with them in activities such as reading, writing, hobbies and recreation ● Promoting customer health and wellbeing, enabling them to live their life to the full ● Helping to prepare meals as well as assisting with social activities. ● To read and write in log-book records and take part in staff and service users’ meetings and in training activities as directed; · updating and completing paperwork and case logs/diaries Benefits: ● Free training ● Further training up to NVQ level 3 and beyond ● Day off on your birthday ● Free MOT Testing ● Career Progression opportunities ● Flexible Shift patterns ● Immediate Start ● Annual DBS screening Ability to commute/to: ● Bromley, Biggin Hill, Croydon, Sevenoaks, Gravesend Kent: reliably commute or plan to relocate before starting work (preferred) ● Greater London Boroughs Remuneration: ● £12.40 - £15.50 an hour Job type: ● Full-time ● Part-time Shift and schedule: ● 12 hour shift ● 8 hour shift ● Weekends availability ● Night Shift ● Overtime ● Flexible Job Type: Full-time Benefits: Bereavement leave Company events Company pension Employee mentoring programme Referral programme Application question(s): Do you have a minimum NVQ Level 2 or equivelant? Do you require sponsorship to work in the united kingdom? Do you have your own car? Education: GCSE or equivalent (required) Experience: Home care: 2 years (required) Language: English (required) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person

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  • Italian Chef
    Italian Chef
    19 days ago
    £14–£16.5 hourly
    Full-time
    London

    Job Summary We are seeking a skilled and passionate Italian Chef to prepare authentic Italian cuisine while maintaining high standards of quality, presentation, and hygiene. The ideal candidate will have strong knowledge of traditional Italian recipes, fresh ingredients, and classic cooking techniques, with the ability to work efficiently in a fast-paced kitchen environment. Key Responsibilities • Prepare and cook authentic Italian dishes, including pasta, risotto, pizza, sauces, meats, seafood, and desserts, • Develop and refine menus that reflect traditional and modern Italian cuisine, • Ensure consistent food quality, taste, and presentation, • Source, select, and manage fresh ingredients and specialty Italian products, • Maintain cleanliness and organization of the kitchen in accordance with health and safety regulations, • Monitor food costs, portion control, and minimize waste, • Supervise and train kitchen staff as needed, • Ensure timely preparation and service of all dishes, • Comply with all food safety, sanitation, and workplace regulations Requirements and Qualifications • Proven experience as an Italian Chef or similar role, • Strong knowledge of Italian culinary traditions and regional cuisines, • Ability to prepare fresh pasta, sauces, and classic Italian dishes from scratch, • Understanding of food safety and hygiene standards, • Excellent time management and organizational skills, • Ability to work evenings, weekends, and holidays as required, • Culinary degree or professional training preferred but not mandatory Skills and Competencies • Passion for Italian cuisine and high-quality ingredients, • Attention to detail and consistency, • Creativity and menu development skills, • Strong teamwork and communication abilities, • Ability to perform well under pressure Work Environment • Fast-paced kitchen environment, • Standing for extended periods and lifting kitchen equipment, • Exposure to heat, sharp tools, and kitchen machinery

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  • Sales and Marketing Executive
    Sales and Marketing Executive
    1 month ago
    Full-time
    London

    Ackroyd Legal is a growing legal firm within the wider Ackroyd Group, providing services across conveyancing, litigation, and family law. We act for individual clients, investors, and professional introducers nationwide, delivering a consistent, high-quality service across multiple practice areas. Our growth is driven by strong relationships, efficient processes, and a focus on matching the right solicitor to the right client. The Role We are expanding our New Business Team and are seeking a commercially driven individual to help generate and manage instructions across both B2B and B2C channels, covering conveyancing, litigation, and family matters. This role is central to the firm, ensuring our solicitors are fully utilised with suitable work while maintaining excellent service standards for clients and introducers. Key Responsibilities B2B Business Development • Building and maintaining relationships with:, • Estate agents, • Mortgage brokers, • Developers, • Accountants, • Other professional introducers, • Promoting Ackroyd Legal’s legal services across conveyancing, litigation, and family law., • Generating a consistent flow of instructions from introducers and partners. B2C Lead & Client Management • Managing purchased leads from clients actively seeking a solicitor for:, • Property sales, purchases, and remortgages, • Litigation matters, • Family law matters, • Handling organic inbound enquiries via phone calls and email., • Converting enquiries into live instructions by allocating matters to the most suitable solicitor. Solicitor & Instruction Management • Managing a panel of solicitors across multiple practice areas., • Ensuring solicitors are consistently supplied with appropriate volumes of work., • Monitoring service levels, turnaround times, and overall client experience., • Acting as a liaison between clients, introducers, and solicitors to ensure smooth case progression. Progression & Strategic Growth • With experience, taking on responsibility for:, • Managing key introducer and supplier contracts, • Overseeing relationships at a regional and national level across the Ackroyd Group, • Supporting strategic growth and expansion across all departments What We’re Looking For • Excellent communication and relationship-building skills, • Confidence dealing with both professional introducers and individual clients, • Strong organisational skills and attention to detail, • A proactive, commercially minded approach, • Experience in legal services, property, or professional services is beneficial but not essential What We Offer • A central role within a growing, multi-practice legal group, • Clear progression into senior and national-level contract management, • Exposure to conveyancing, litigation, and family law work, • A supportive, professional, and performance-driven environment

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  • Chef de Partie
    Chef de Partie
    1 month ago
    £36000–£37000 yearly
    Full-time
    London

    Hidden in a courtyard by Covent Garden market, Burro is a brand new restaurant opening from the team behind Trullo, an icon of the London dining scene, opened in 2010. This venture, led by chef-owner Conor Gadd, serves Italian food with a focus on simple, seasonally focused and adored classics the country over. A wine list which represents the classics whilst also exploring the lesser-known Italian regions. All executed in a warm and atmospheric room. Led by a group of people who care deeply about hospitality, creating a warm and generous culture and operating with growth of it’s people at it’s core. Who we're looking for An ambitious and driven Chef de Partie; someone who wants to put their all into their time and wants to build and grow alongside us. Someone who enjoys busy and fast-paced environments; Lives for the thrill of service and is comfortable being relied upon and relying on others when needed. · Passionate and engaged; Someone who cares about food, drink and looking after people and wants to build genuine, unique and lasting connections with guests and each other. Professional yet personable; Different personalities are what make great teams, so reflect this in your work! What we offer • A healthy work-life balance, favouring 4-day working weeks where possible, • Staff discount when dining at the restaurant, • Cost price staff purchases, • Paid for training such as WSET or mental health first aiders, • The opportunity to be a part of a new and exciting restaurant opening and join at the start of a new journey Chef requirements • Take responsibility for the preparation, organisation and cleanliness of your section., • Execute menu items with the care and respect given to each dish, representative of the standards set., • Communicate with the team during busy services in a concise and controlled way., • Adhere to food safety, hygiene and H&S requirements, • Perform HACCP tasks, keeping the kitchen in line with procedure, • Assist with the training and development of junior staff, • Recognising the care placed on each of the above and the importance of our suppliers and sourcing, becoming fluent in this., • Work calmly even under pressure, • Supporting the head chef and senior team in creating a nurturing restaurant environment, • Learning and taking an interest in our product across not only food, but also drinks and service, • Support the BOH team in closing duties, • Following the procedure and listening to reasonable requests from the management team, • Feeding back to management any problems or positives, • Food safety level 2, • At least 2 years of experience in a fast-paced, standards-driven kitchen- But right cultural fit is most important, an eagerness to learn and develop

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