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Respond to live chat and email inquiries from customers and clients regarding delivery requests, item faults, and complaints. * Demonstrate confidence in handling various issues and conducting ...

... remote working Location: Manchester (Hybrid working model) Job Type: Permanent only Are you a ... Provide immediate emotional support to clients via telephone, web chat, and email. * Assess clients ...

Flexible/remote working is available. For an informal chat to learn more, get in touch!

Hybrid working, or fully remote * TOIL * Progression and training opportunities - generous CPD ... chat

Experience using Intercom and/or building automated chat bots. * Knowledge of using Customer Relationship Management systems * Excellent communication skills and a proactive, self-starter attitude

Location of the jobManchester - 2 days a week office based (Monday & Tuesday), 3 days per week remote / work from home (WFH) Language requirements for the jobFluency in German and English is ...