Trabajos remote customer en AthertonCrear alertas

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. We’re reimagining work/life balance – and you could be part of it. Job Title: IT Engineer (6 Month Fixed Contract) Location: Bolton Based with hybrid working (Travel to our Bolton office and school sites within the UK when required) Salary: Up to £40,000 per annum Hours: 37.5 hours per week, Monday to Friday, 8:00am to 4:00pm Driving is essential for this role JOB PURPOSE Provide 3rd line support services as part of a team of experienced engineers to assist with the company's progression. Investigate a range of technical issues across all areas of the business, providing fixes, escalating where necessary, and assisting the wider IT teams with their investigations. The key focus will be on supporting services in our large estate of offices, schools, and care homes. Although the role is flexible in relation to location, the post holder will be required to attend our key office in Bolton and be willing to travel to other sites as needed. KEY RESPONSIBILITIES: • Troubleshoot and resolve incidents, major incidents, problems and service requests, providing regular updates to the end user., • Conduct root cause analysis of major incidents and problem records, contributing to the implementation of remedies and preventative measures., • To be the first point of escalation for the 1st and 2nd line support engineers., • Own, monitor and resolve incidents and requests in a timely manner, escalating where necessary to the IT Service Desk Manager., • Work closely with the IT Service Desk Manager to define and improve processes and implement Service Improvement Plans., • Deputise for the IT Service Desk Manager when required, managing incidents and requests, and ensuring resources are focused on the highest priority tasks., • Liaise with the Infrastructure team on infrastructure problems defining and agreeing remediation and/or improvement plans., • Liaise with the Software and Applications team on application problems, defining and agreeing remediation and/or improvement plans., • Manage and remediate Cyber and Infrastructure P1 incidents., • Configure and maintain user permissions on SharePoint or file servers., • Create and build the knowledge base, sharing knowledge across the service desk and wider IT team., • Identify, recommend and amend inefficient work tasks and processes to improve efficiency., • Package Applications for distribution through InTune or Microsoft System Centre., • Administer and manage user accounts and permissions (Active Directory/Office 365/Azure AD)., • Provide support for printers, both hardware and software., • Configure devices such as laptops, mobile phones and tablets., • Manage mobile device configurations in Jamf or InTune., • Support Web Filtering., • Support connectivity and hardware in remote sites, conducting remote site diagnostics., • Manage server environments., • Support of cloud telephone systems and ensure smooth operations, • Support networking equipment such as routers and switches (Cisco Meraki & Unifi). EXPERIENCE, SKILLS & QUALIFICATIONS: ESSENTIAL • 3 to 5 years’ experience in 2nd/3rd line support role within a technical support desk or MSP, • Strong knowledge of desktop and server platforms, • Proven experience operating in an ITIL framework, • Strong understanding of IT infrastructure and technical diagnostic skills, • Strong customer service skills, • Proven experience in knowledge sharing and creating knowledge base articles, • Broad technical knowledge of PCs/peripherals and their architecture, • Strong working knowledge of current software packages and operating systems, • Experience with service desk products, • Attention to detail, ability to follow processes, and take ownership of tasks or issues, • Excellent communication, organisational and interpersonal skills, • Ability to learn, prioritize workload, and meet tight deadlines, • Ability to work on own initiative, tackle tasks proactively, address and resolve problems methodically, • Ability to diagnose faults in the hardware/software/operating systems, • Contributes to and supports team collaboration, • Ability to work well with challenging customers and under pressure, • Holds or is working towards a professional qualification in IT or a related degree (preferred) Why join Outcomes First Group? About the Group Outcomes First Group is the leading provider of specialist education in the UK. We exist to give neurodivergent children and young people access to a great education that caters to their specific needs, abilities and aspirations. There are three brands in our Outcomes First family: Acorn Education, Options Autism and Momenta Connect. Together, we educate, care for and support children, young people, and adults across the UK, empowering them to be happy and make their way in the world. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise We Listen. We never assume. We work together. To make the remarkable happen. We are accountable. To each other and for one another. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: • Life Assurance, • Pension scheme with options to increase your contributions, • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks, • Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support., • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Electric Car Purchase Scheme, • Critical illness cover We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We are an Equal Opportunities Employer. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

ServiceNow Technical Consultant - IRM/GRC - Boutique Consultancy - Remote, UK. Up to £85,000. I am currently working with a ServiceNow partner in the UK, a boutique consultancy known for delivering exceptional client experiences and driving transformative success through the ServiceNow platform, enhanced by cutting-edge AI technologies. As an IRM/GRC Technical Consultant, you’ll work closely with clients to design, implement, and optimise risk and compliance frameworks using leading technologies. Your role will include: • Leading technical implementations of GRC platforms (e.g., ServiceNow IRM, RSA Archer, MetricStream, etc.), • Translating business requirements into technical solutions, • Advising clients on best practices in risk management, controls, and compliance, • Supporting pre-sales activities and contributing to solution design, • Supporting customer workshops and running project demonstrations, using the ServiceNow platform. What They're Looking For: • Proven experience in IRM or GRC platform implementation and configuration., • Technical proficiency in scripting, integrations, and data modelling, • Excellent communication and stakeholder management skills, • A proactive, client-focused mindset with a passion for problem-solving They offer a dynamic, supportive team culture with opportunities for rapid career progression. Access to cutting-edge tools and training and a chance to make a real impact in a growing consultancy. If you are interested in this opportunity please apply below or send your CV to

A highly regarded independent Commercial Broker are currently looking to add home based (remote) Commercial Account Handlers to both their new business and their Renewals teams. They seek driven and motivated professionals with previous commercial insurance experience to support the needs of a diverse and interesting group of clients. The Account Handler will provide support to the Account Executive with running of the client portfolio, including setting up all appropriate actions required for contract renewal. The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet client expectations. This is a remote position with occasional visits to the office. About the role: • To deliver high quality and efficient service to clients., • Working closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers., • Customers will range in size and shape, from smaller clients up to large corporate sized risks, • Ensure all documentation associated with placing, amending, or renewing clients’ insurance programmes is completed in a reasonable timescale and is accurate., • Contribute towards the development of a high company image of professionalism, competence, and customer satisfaction. Key skills/experience required: • Must have previous account handling experience gained within a commercial insurance environment and have relevant insurance technical knowledge., • Good communication, decision making and problem-solving skills., • Excellent relationship building skills., • Previous experience working with Acturis, • The ability to work under pressure and assimilate large quantities of information quickly, • Influencing and negotiation skills, • Commercial awareness, • An eagerness to progress with your CII qualifications would be supported, but is not essential Salary/Benefits Information: • Salary to £45k, • Remote / home based, • Market leading benefits package, • 31 days holiday (+ bank holidays), • Excellent opportunity for career development and progression Contact: David Harries Reference: DH/86860 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine.

About Us UK Therapy Guide is dedicated to making high-quality, trusted mental health therapy accessible. Our platform connects individuals seeking therapy with qualified professionals. We are on a mission to transform mental health access and are working on an exciting new startup project that will revolutionise the mental health space. We’re looking for a passionate individual to join us on this journey. Ideally, someone who’s experienced the power of therapy firsthand and understands the profound value it can bring to people’s lives. Role Overview This role is ideal for someone seeking part-time work with the opportunity to grow and develop new skills as the position evolves alongside the business. We are looking for an enthusiastic, highly motivated, and personable individual with a strong interest in the therapy field. This part-time, freelance contractor position is fully remote, making it perfect for someone who loves helping others and thrives in a dynamic environment. As a Therapy Placement Coordinator, you’ll work directly with clients during live placement calls. Drawing on the information they’ve shared about their therapy needs and preferences, you’ll use your growing knowledge of our therapist network to identify and propose the most suitable matches. Empathetic and clear communication is essential, as you’ll be guiding clients through an important stage in their journey, ensuring their comfort and confidence in the therapeutic journey. We provide comprehensive training and follow strict safeguarding procedures to ensure the highest standards of care and client safety. • This role requires a strong understanding of the UK context, and we welcome applications from individuals based in the UK or those with a significant connection to the country. Hours Part-time – Flexibility to work Afternoons, evenings & weekends with availability to provide cover during holidays Key Responsibilities Training provided for all tasks. • Provide customer and therapist support via email, chat, and phone, • Conduct client referral calls to match them with the right therapist, • Troubleshoot customer issues and provide timely solutions, • Gather and manage customer feedback to enhance our services, • Attend creative team meetings and contribute to project development, • Manage therapist bookings, • Process refunds, • Handle administrative tasks and data entry Required Skills & Qualifications • Excellent communication skills (written and verbal), • Strong interpersonal skills, with the ability to empathise and support clients, • Highly organised and able to handle multiple tasks efficiently, • Self-motivated with a positive, can-do attitude, • Customer service experience, • Tech-savvy, with proficiency in Google Suite / Google Workspace and other digital tools, • Sales experience is a plus, but not essential, • A solid understanding and insight into therapy and therapeutic processes Why Join Us? • Flexible, remote working opportunity, • Be part of a company that’s making a real difference in mental health, • Growth and development opportunities, • A collaborative, creative, and supportive work environment Salary • Salary: £12:50 an hour How to Apply If you're passionate about mental health and excited about providing excellent customer service, we want to hear from you! After you submit your application here, please send your CV and a cover letter to explaining your interest in the role.

Remote Residential Conveyancing Solicitor 3+ PQE Remote Permanent Full Time £50,000 + benefits Wiseman Consulting Limited is a Legal Recruitment Agency based in the UK. It specialises in placing Paralegals, Solicitors, and Partners into private practice and revenue share firms nationwide. The Firm We are looking for an experienced Residential Conveyancing Solicitor to join a modern, forward-thinking digital law firm. They specialise in residential conveyancing, handling thousands of residential sales, purchases and remortgages each year on their intuitive client-focused technology platform. With industry-leading reviews, this firm has an excellent reputation with all clients and relationships throughout the cycle. Their industry-leading technology platform, designed and built by the firm, to optimise the process to enable you to focus on the more complex legal problems. Our intuitive client engagement platform allows clients to track the entire process in a completely transparent way and reduce traditional conveyancing processes by up to 50%. The Role As a Residential Conveyancing Solicitor at our client, you will thrive with a can-do attitude and a passion for excellent customer service. You will deliver high-quality conveyancing work to clients as part of a thriving, collaborative team. You will have 3+PQE experience as a Solicitor, Licenced Conveyancer or Legal Executive in UK residential conveyancing or 5+ years’ experience, not working on residential conveyancing transactions. We are seeking individuals with high technical skills and experience, as well as a passion for technology-based solutions and outstanding client care. If you can envisage how technology and law work seamlessly together, this is the firm for you. This is a passionate and collaborative organisation looking for like-minded people to join their team. Work includes but is not limited to • Sales and Purchase, • Leasehold and freehold, • Transfers of Equity, • Remortgages, • Secured Lending, • Buy-to-let, • New build, • Lease extensions What’s On Offer? This opportunity comes with an excellent salary and benefits package, alongside a chance of progression for motivated Solicitors. Benefits include • Fully remote working, • Full home working set up, • Private Healthcare package, • Free mental wellbeing support, • 25 days holiday per year, • Company Pension, • Enhanced company allowances, • Preferential employee share scheme Wiseman Consulting Limited acts as an employment agency for its client. Wiseman Consulting Limited is a Legal Recruitment Agency committed to selecting, recruiting, and developing the best candidates. We judge candidates solely on suitability for the job. We will endeavour to respond to all applications individually

Company Description Let's Create SUCCESS offers a transformative opportunity for motivated professionals seeking to create time and financial independence while working remotely. Our proven solution allows individuals to leverage a powerful online business model, foster leadership, and embrace personal growth with full support. With a focus on enabling driven individuals to break free from the 9-5 grind, we empower our team to design a life they love and achieve their personal and professional goals. Role Description This is an independent contract remote role for a Success Consultant. You will be responsible for providing career and student mentoring, offering exceptional customer service initially in a discovery call. Daily tasks include communicating with clients to understand their goals, developing strategies to help them achieve success, and providing ongoing support and guidance to ensure their continued progress. Qualifications • Strong Communication and Customer Service skills, • Experience in Mentoring and Career Guidance, • Background in Education of benefit, • Excellent interpersonal and organisational skills, • Ability to work independently and manage multiple priorities, • Experience with online business models and remote working is a plus The Ideal Candidate: • Professional and positive, • Enthusiastic to learn, • Proactive and takes initiative, • Possess strong leadership skills, • Seeking a change and ready to escape the 9 - 5, • Can dedicate at least 2 hours a day to establish something new What We Offer: • Flexible working hours, • Coach and mentor others, • Work from anywhere, on your own schedule, • Performance Based Role, • Uncapped Earning Potential, • Huge growth potential, • Fun, engaging, and rewarding online home-based solution If you're ready to take ownership of your career and create more time freedom . Submit your details and take the first step towards your new career! APPLY NOW

UK Product Testers is a consulting firm that specializes in product testing and product development work. Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or m

We are looking for a Head of Customer Sucess, who will help build on our strategy for Customer Success to ensure our customers derive maximum value from our products such that they renew, expand and become advocates for us in the market. Actively develop new customer opportunities, advance existing

AlphaSense Remote Associate, Customer & Product Support. Act as the first line of defense and advocate for all of customers globally to ensure we deliver a consistently positive customer experience through timely responses and effective resolution of queries and issues. Customer & Product Support (C

We are looking for a Head of Customer Sucess, who will help build on our strategy for Customer Success to ensure our customers derive maximum value from our products such that they renew, expand and become advocates for us in the market. Actively develop new customer opportunities, advance existing

As a Strategic Customer Success Manager, you will be the trusted advisor to our most valuable enterprise technology customers, ensuring their long-term success and growth with Ably. As a senior team member, you’ll work across the customer organisation, you’ll guide and coach your peers in strate

We are looking for a Head of Customer Sucess, who will help build on our strategy for Customer Success to ensure our customers derive maximum value from our products such that they renew, expand and become advocates for us in the market. Provide voice of the customer input into product enhancements

Own the customer experience: adoption and value of Appspace, customer satisfaction and retention. Promote customer awareness of new releases and features, provide insight through other use cases, and offer insightful reporting and analytics to continuously ensure maximum adoption and delight with Ap

Visa Consultant (Customer Services & Operations) – Remote. Experience in administration, customer service, or operations (multi-industry background preferred). Ability to work independently in a remote setup.

We are looking for a Head of Customer Sucess, who will help build on our strategy for Customer Success to ensure our customers derive maximum value from our products such that they renew, expand and become advocates for us in the market. Customer-centric and relationship-oriented at your core, you a

The ideal Principal Customer Success Manager should engage with customers, maximize value, and create strategies to grow our enterprise customers. As a key member of our team, you will build strong relationships with customers and collaborate with cross-functional teams internally to deliver consist

We are looking for a Head of Customer Sucess, who will help build on our strategy for Customer Success to ensure our customers derive maximum value from our products such that they renew, expand and become advocates for us in the market. Provide voice of the customer input into product enhancements

Proven experience in a customer-focused role (B2B or B2C) – with strong relationship-building skills and a track record of delivering excellent customer service. You thrive in a target-driven environment, bringing commercial acumen and curiosity to spot opportunities that deliver value for both cu

Provide the highest levels of customer satisfaction and service at each customer contact. Own a customer/Internal contact from receipt through to resolution, ensuring promised actions are completed and the customer is kept up to date at all times. Gather customer data to ensure UU’s records are co

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

Provide the highest levels of customer satisfaction and service at each customer contact. Own a customer/Internal contact from receipt through to resolution, ensuring promised actions are completed and the customer is kept up to date at all times. We have a great opportunity for 4 Customer Advisor A

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

Working mainly on the phone (inbound and outbound), or over Teams, you could be dealing with queries about anything, so our client is looking for someone with outstanding customer service and communication skills. Customer Service Administrator. Getting the right outcome for customers is at the hear

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

Job titles relevant to this job role could include: Customer Service Administrator, Customer Service Assistant, Customer Service Coordinator, Customer Service Advisor, Customer Support Assistant, Client Service Representative, Customer Care Specialist, Service Desk Assistant, Customer Experience Ass

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

Support the sales team with administrative tasks and customer outreach. Provide excellent customer service and respond to inquiries.

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA. We have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Ma

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

Our Customer Solutions Centre Advisors identify opportunities to promote customer satisfaction and help embed customer focused culture both in our customer contact centre in Warrington and around our 25 UK sites. Our Customer Solutions Centre Advisorsare the face of Solus and work closely with Aviva

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

We are looking for a dedicated and customer-centric individual to join the team as a Customer Sales Advisor. As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to Access customers and achieve the highest level of sales for the company. Customer En

Position: Customer Support Advisor at Hillcrest Estate Management Location: 174 Whiteladies Road, Clifton, Bristol BS8 2XU Working Hours: Mon-Thurs 9.

TSR are recruiting for a New Homes Sales Advisor to join our client, a leading UK Housebuilder, based in the Northwest.As a New Homes Sales Advisor you will be responsible for:.Proactively selling New Homes via following up leads and booking viewing appointments.Track and respond to all leads an enq

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Log all customer interactions, and outcomes in the system f

This is an excellent opportunity for a motivated and customer-focused individual to join a well-established dealership group offering fantastic earning potential, career development, and a supportive working environment. We are looking for someone who can deliver exceptional customer service, confid

What You'll Be Doing: Handling inbound customer queries via phone, email, and live chat Offering empathetic, accurate, and timely solutions to a wide range of queries Logging interactions and updating customer records with precision Working closely with internal departments to resolve more comp

The Customer Service Coordinator is responsible for managing the inbox and liaising with customers, account managers, service providers, and other departments. Provide support to customers and manage portal access. Email Management: Monitor, prioritise, and respond to incoming customer emails and po

Are you a proactive and customer-focused individual? Are you looking for a new permanent role? We are looking for an experienced Customer Service Advisor to join our incredible client, a global leader, in Irlam - Manchester. Location: Irlam, Manchester Salary: £26,500 per annum Contract Type

Job titles relevant to this job role could include: Customer Service Administrator, Customer Service Assistant, Customer Service Coordinator, Customer Service Advisor, Customer Support Assistant, Client Service Representative, Customer Care Specialist, Service Desk Assistant, Customer Experien. As a

Customer Service Administrator. Getting the right outcome for customers is at the heart of what our client does. Working mainly on the phone (inbound and outbound), or over Teams, you could be dealing with queries about anything, so our client is looking for someone with outstanding customer service

Be a dedicated case handler for your customers, taking full ownership of all customer issues and seeing each case through to either complete resolution or the next stage in their customer care journey. And thats where you come in As a Customer Support Advisor in our Contact Centre, youll be the frie

Our client, a thriving company in field sales and marketing, is looking for enthusiastic Entry-Level Customer Sales Assistants to join their vibrant self employed team in London!.

Provide excellent customer service at all times, acknowledging that you are the primary touchpoint for customer communication. Retain a good working relationship with all internal and external customers and suppliers. Investigation of stocks and movements, and customer complaints.

Benefits: A competitive Base Salary 28 days holidays A good working environment with scope for progression within the company Ongoing training and development Pension SchemeRequirements: A working experience within a Service Advisor role The ability to upsell on service work and service plans Cus

Benefits for the Customer Service Advisor: Basic salary of up to £30k! No weekend work! 25 days holiday plus bank holidays Pension Scheme Company bonus scheme Free on-site Parking! Company health benefit scheme Responsibilities of the Customer Service Advisor: Dealing with custom

Main Responsibilities To give a positive and memorable customer experience to all on incoming/outgoing telephone call traffic with a positive "can do" attitude Assisting with stock control within the warehouse Take regular orders and communicate with customers in relation to any delays a