Remote customer jobs in AbingdonCrear alertas

Up to £35,000 + Performance Related Bonus.An established IT services provider is looking for a customer-focused IT Support Engineer to join its growing technical team.This role is primarily office-based, delivering remote support to a wide client base, with occasional on-site assistance.Provide rem

Director of Sales & Operations (UK) Oxford Biolabs Ltd · Full-time · United Kingdom (remote with occasional travel) About Oxford Biolabs Oxford Biolabs is a nutraceutical and cosmeceutical company developing award-winning, naturally-based products targeting visible signs of ageing, including hair loss, premature greying, thinning hair, and skin ageing. Since 2009, we have operated globally with strong D2C channels, exclusive distributors in key markets, and a growing international B2B retail network. We run lean. We move fast. And we are scaling. We are now seeking a UK-based Director to join the leadership team and take responsibility for day-to-day operations and commercial growth across the UK and international markets. The Role As our Director (UK), you will take operational and commercial ownership across: 1. Daily Operations Management • Lead the global remote back-office sales & marketing teams (currently ca. 10 people), • Oversee customer operations, processes, and performance routines, • Ensure smooth integration between D2C, B2B, fulfilment, marketing, and CRM systems, • Operate with full accountability and a strong execution mindset 2. UK Commercial Growth • Grow UK B2B retail presence (clinics, salons, aesthetic practitioners, pharmacies, online retailers), • Strengthen UK and EU D2C performance through cost-effective, ROI-driven initiatives, • Build UK presence strategically, including eventually hiring a small local team 3. B2B Retail & Distributor Expansion You will operate our modern sales architecture: • LinkedIn Sales Navigator Advanced Enterprise (Smart Links, team coordination, outreach execution), • HubSpot CRM (Sales Pro) with structured pipelines and forecasting, • Develop retailer-specific funnels for clinics, salons, pharmacies, online retailers, • Shopify Plus Suite (for global D2C), • Coordinate global distributor acquisition for priority territories 4. Build & Lead a High-Performance Team • Take over an existing global remote team (lead generators, sales managers, marketing support), • Bring structure, discipline, and measurable KPIs, • Recruit additional UK headcount when justified by results 5. Work as the Founder’s Operational Counterpart • You will work directly with the Owner & Group CEO, • You will help drive the company into its next growth phase, • You will have significant autonomy and decision-making authority Who We’re Looking For Must-Haves • Strong background in commercial leadership, sales, operations, or general management, • Hands-on operator with experience in B2B and/or D2C environments, • Confident with CRM & modern sales tech (HubSpot preferred), • Confident with Shopify Plus & modern ecommerce practices, • Experience managing remote teams, • Highly resilient, numbers-driven, structured, and self-managing, • UK-based and legally able to serve as a registered company director Strong Pluses • Experience in beauty, haircare, supplements, wellness, skincare, aesthetics, or consumer health, • Track record building retail networks (salons, clinics, pharmacies), • Shopify Plus or marketplace experience (Amazon/eBay), • Prior responsibility for P&L, forecasts, KPIs, or growth projects Success Indicators (12 Months) • UK retail network established: 50+ active B2B accounts, • New exclusive distributors signed in key markets, • D2C performance strengthened despite controlled budgets, • A structured, accountable sales organisation with clear KPIs, • UK operations foundation set (service providers, processes, early hires) Compensation We want you to treat this like your own business. • Competitive fixed salary (depending on experience), • Clean and transparent % profit-share / performance bonus, • Long-term leadership opportunity within the group Reporting You will report directly to the Founder & CEO of the group (structured as a family business). How to Apply Please submit your CV and a short message outlining why you are the right person to drive UK + global operational growth for Oxford Biolabs. • We look forward to hearing from you.

At Oxford Scholastica, we’re looking for an outstanding Sales Manager to head up the crucially important Sales portfolio for our award-winning residential summer school and online programmes. We’re a super-small team of six people, and deliberately so – since starting over twelve years ago, we’ve learnt that bigger isn’t necessarily better. We combine the energy and agility of a startup with the stability and track record of an established organisation. It’s one of the reasons our team members tend to stick around (our average tenure is 6 years). We like to do things differently, and our “ambitiously lean” model has seen us welcome over 8,000 students to our programmes (we were proud to win the first ever King’s Award for Enterprise at Buckingham Palace in 2023). We’re passionate about supporting more students to experience our programmes, to benefit from our worldview and to engage with their futures. While many in the world are pessimistic about the future, we think the world’s fast pace of progress means it’s the greatest time to be alive. The purpose of OSA is to empower students, parents and schools to maximise the opportunities for young people rather than feeling constrained by the challenges. We do this through promoting active thinking, collaboration and long-term thinking - the mindset that we believe will set students up for success in a changing world. If you’re an A* player who is self-motivated, optimistic, flexible of mind, keen to learn and excited by our mission, we’d love to hear from you. Best wishes, Jamie, Sophie and Lavinia Co-Directors ** As Sales Manager, you’ll need to excel at five core things: • Meeting targets – you’re someone who loves a challenge and thrives on meeting targets. As our main sales person, we’ll be looking to you to bring in our sales – we’ll rely on you, and you love that. You’ll go above and beyond to win a sale (in the right way) and are happy checking in on weekends/evenings when needed, like we do, • Phone communication – you’re someone who loves to proactively pick up the phone to win a sale. In fact, you prefer this to email. You enjoy building relationships, and you’re keen to help parents to make the best decision for their child, • Written communication – you’re someone who writes fluidly, accurately and at speed. You’re a natural at writing high quality emails, and you hate making grammatical or spelling mistakes. We’ll rely on you to reply to incoming enquiries swiftly - we’re operating in a competitive market so speed and accuracy of response are crucial in giving parents confidence to entrust their child to us with our premium products. You’ll be backed by our highly automated tech, allowing you to major your time on the things that count, • Administration – you don’t tend to make mistakes, and if you do you learn from them. You let no lead go un-contacted, and you make sure the administration of our CRM is as perfect as it can be, • Ownership and self-motivation – you’re someone who embraces responsibility. You expect to hold yourself to account rather than needing external monitoring or motivation. You love our mission and see work as part of what makes life meaningful, rather than a job to fulfil. You’re restless to improve our sales figures – and improve yourself We’ll need to see evidence of these qualities in your application, including at least three years of sales experience. From September to May, your main focus will be selling places on our Oxford summer school, as well as developing and implementing the sales strategy behind this. You’ll work closely with Charlotte, who provides customer service support. From June to August, you’ll focus on sales for our online programme, while also playing a customer service role in handling higher-level parental queries and challenges. Your salary will be £40,000-£50,000. We don’t pay commission, as we’re looking for team members who are intrinsically rather than extrinsically motivated. Instead, we believe strongly in performance-related progression. We’re a fully remote team so we welcome applications from anyone in a UK-compatible timezone. If you’re based in the UK, we have regular team events and socials, and an annual trip (this year, to Dubai). You’ll be working directly with our Co-Director Lavinia who will support and coach you. You’ll be given the opportunity to turbocharge your professional development. And if you’re an A* player, we’ll fast-track your salary and growth. Please note, the Oxford Scholastica Academy is committed to safeguarding its students, and all our staff play a key role in this. As a result, appointments will be subject to reference and a successfully completed enhanced DBS check. This is an outline job description and should not be regarded as an inflexible specification. As a term of your employment you may be required to undertake such other duties and/or hours of work as may reasonably be required, including evenings and weekends during the summer school.

Managing Director (UK) Oxford Biolabs Ltd · Full-time · Oxford - United Kingdom (on-site) About Oxford Biolabs Oxford Biolabs is a nutraceutical and cosmeceutical company developing award-winning, naturally-based products targeting visible signs of ageing, including hair loss, premature greying, thinning hair, and skin ageing. Since 2009, we have operated globally with strong D2C channels, exclusive distributors in key markets, and a growing international B2B retail network. We run lean. We move fast. And we are scaling. We are now seeking a UK-based Director to join the leadership team and take responsibility for day-to-day operations and commercial growth across the UK and international markets. The Role As our Director (UK), you will take operational and commercial ownership across: 1. Daily Operations Management • Lead the global remote back-office sales & marketing teams (currently ca. 10 people), • Oversee customer and client operations, processes, and performance routines, • Ensure smooth integration between D2C, B2B, fulfilment, marketing, and CRM systems, • Operate with full accountability and a strong execution mindset 2. UK Commercial Growth • Grow UK B2B retail presence (clinics, salons, aesthetic practitioners, pharmacies, online retailers), • Strengthen UK and EU D2C performance through cost-effective, ROI-driven initiatives, • Build UK presence strategically, including helping to establish a new office premise at the Oxford Science Park, and eventually hiring, onboarding and managing a small local team (including the initial 1-2 local support hires). 3. B2B Retail & Distributor Expansion Responsible for building a portfolio of exclusive distributing partnerships in EU + overseas. You will operate our modern sales architecture: • LinkedIn Sales Navigator Advanced Enterprise (Smart Links, team coordination, outreach execution), • HubSpot CRM (Sales Pro) with structured pipelines and forecasting, • Develop retailer-specific funnels for clinics, salons, pharmacies, online retailers, • Shopify Plus Suite (for global D2C), • Coordinate global distributor acquisition for priority territories 4. Build & Lead a High-Performance Team • Take over an existing global remote team (lead generators, sales managers, marketing support), • Bring structure, discipline, and measurable KPIs, • Recruit additional UK headcount when justified by results 5. Work as the Founder’s Operational Counterpart • You will work directly with the Owner & Group CEO and will report on a monthly basis KPI’s and P&L., • You will help drive the company into its next growth phase, • You will have significant autonomy and decision-making authority Who We’re Looking For Must-Haves • Strong background in commercial leadership, sales, operations, or general management, • Hands-on operator with experience in B2B and/or D2C environments, • Confident with CRM & modern sales tech (HubSpot preferred), • Confident with Shopify Plus & modern ecommerce practices, • Experience managing remote teams, • Highly resilient, numbers-driven, structured, and self-managing, • UK-based and legally able to serve as a registered company director, • Core requirement to work from the Oxford office (flexible/hybrid working is possible). Strong Pluses • Experience in beauty, haircare, supplements, wellness, skincare, aesthetics, or consumer health, • Track record in building retail networks (salons, clinics, pharmacies), • Track record of forming successful distribution partnerships in UK, EU and overseas, • Shopify Plus or marketplace experience (Amazon/eBay), • Prior responsibility for P&L, forecasts, KPIs, or growth projects Success Indicators (12 Months) • UK retail network established: 50+ active B2B accounts, • New exclusive distributors signed in key markets, • D2C performance strengthened despite controlled budgets, • A structured, accountable sales organisation with clear KPIs, • UK operations foundation set (service providers, processes, early hires) Compensation We want you to treat this like your own business. • Competitive fixed salary (depending on experience), • Clean and transparent % profit-share / performance bonus, • Long-term leadership opportunity within the group Reporting You will report directly to the Founder & CEO of the group (structured as a family business). How to Apply Please apply via LinkedIn. Shortlisted candidates will be invited to complete a test and a series of video questionnaires on the TestGorilla platform. In-person interviews with the CEO will be on a rolling basis (based on successfully passing the pre-screen).

Housing Officer (Disrepair) Location: Remote Salary: £29,000 per annum Vacancy Type: Contract. They’re now looking for a Housing Officer / Customer Partner to join their Homes team within the Damp, Mould and Disrepair team on an initial 6 month FTC. This is a fantastic opportunity for an experien

* * SALARY: Up to £51,959 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time Fixed Term Contract Until 28/05/2027 CLOSING DATE: 27/01/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Training Consultant to design and deliver engaging learning programmes that build technical and behavioural capability across VWFS Customer Operations and our three Outsource Partners. This high-impact role will be instrumental in shaping the training agenda, balancing hands-on delivery with conceptual design, and ensuring colleagues are accredited and equipped to deliver excellent customer outcomes. You’ll also contribute to key departmental projects that drive continuous improvement and support change initiatives. What you’ll be doing: • Design, deliver, and maintain engaging, compliant training solutions aligned to VWFS’s strategic and regulatory objectives, ensuring effectiveness across internal teams and Outsource Partners., • Create and evaluate training based on FCA guidance changes (e.g., Consumer Duty), audit findings, complaints root cause analysis, and compliance reviews., • Evolve training delivery towards remote and e-learning formats for efficiency, tailoring solutions to Outsource Partner needs while maintaining quality standards., • Develop and implement training to support new products, services, and operational changes, including strategic and tactical initiatives., • Provide clear, data-driven recommendations to senior stakeholders on training solutions to mitigate performance risks, and manage delivery in partnership with operational leaders., • Report regularly to senior management on training performance, utilisation, and compliance, highlighting risks and opportunities., • Act as a process expert by maintaining up-to-date knowledge through active engagement with operational teams., • Deliver market intelligence and best-practice initiatives to strengthen compliance and operational excellence across VWFS and partners., • Maintain strong understanding of regulatory obligations to ensure training supports good customer outcomes., • Establish and manage a New Joiner Academy, including onboarding, coaching, and accreditation to build product knowledge, soft skills, and FCA compliance. A delivery-focused mindset, combining creativity with commercial awareness to produce efficient, high-quality solutions. Strong ability to influence and engage stakeholders at all levels, fostering collaboration across internal teams and Outsource Partners. You'll have a passion for learning and development, with a proven ability to design impactful training that drives performance and regulatory compliance within a motor finance or financial services environment. Essential experience & skills • Strong evaluation skills to assess effectiveness of training actions including financials of training, • Highly effective ability to coach and motivate others to develop their knowledge and skills across multiple engagement channels (Face to face, webinar, etc.), • Able to maintain multiple product related technical information sand operational processes, • Creative in developing commercially viable and efficient proposals, • Customer focused attitude essential, • Excellent communication and presentation skills, across multiple stakeholder levels and business processes, with ability to construct as well as deliver highly effective and influential messages across multiple media environments, • Tenacity and self-motivation with the capability to work under own initiative with limited supervision, • Engrained behaviour of sharing best practice to support overall team objectives, • Effective stakeholder management including with Legal, Compliance, Product and IT teams, • Fully-PC literate with minimum intermediate MS package skills – expert in Powerpoint desired Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

Senior Account Manager Account Manager / Supply Chain Software / Software / Remote Work £75,000 - £85,000 + Bonus & Benefits An account manager role within a company in the software space, rapidly and sustainably growing, they are looking for an account manager to become part of a dynamic sales team and play a key role in the development of the business as the market leader in inventory optimisation software. In the role you will be responsible for: * Nurturing key relationships by providing valuable advice and identify opportunities that are beneficial for all * Acquire the needs and requirements of every customer * Achieve quarterly revenue goals within your account base * Plan and present reports on key account progress * Act as a key influence for marketing activities to the customer base To be successful you will be: * Minimum of five years' experience of key account management in software environment * Track record of customer management and account growth * Stable work history * A highly motivated self-starter who is used to working as a team player * Customer-minded with strong presentation skills Account Manager / Supply Chain Software / Software / Remote Work Account Manager / Supply Chain Software / Software / Remote Work Account Manager / Supply Chain Software / Software / Remote Work Bright Executive Recruitment is acting as an employment agency in relation to this vacancy. TPBN1_UKTJ

A leading healthcare organization is seeking two Sales and Customer Experience Learning Specialists to work remotely with national travel. This role will focus on delivering effective learning solutions to drive occupancy through conversion.

A leading housing provider is seeking a Housing Officer (Disrepair) to join their Homes team on a contract basis. The ideal candidate will have experience in housing management, with strong communication skills and a compassionate approach to handling complex customer needs.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Pre-Sales Customer Solutions Engineer.

This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. Provide responsive and professional customer support via phone, email, and online messaging. Customer service experience in travel, hosp

In this role, you will lead and scale the global Customer Success organization, focusing on maximizing retention, expansion, and customer satisfaction. Excellent communicator and collaborator, comfortable engaging with C‑suite customers. Lead and scale the global Customer Success organisation —

A leading WordPress hosting company is seeking a Head of Customer Success to shape their customer success strategy. This role involves overseeing the customer success initiative, focusing on onboarding, retention, and customer satisfaction. Candidates should have experience leading customer success

A mission-driven security startup is seeking a Customer Experience Specialist to ensure customer success across the EMEA region. This role involves regular interaction with customers, understanding their needs, and building lasting relationships. Candidates should have at least 3 years in customer s

Travel Customer Experience Representative (Remote). This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Prestige Travel Agency by Mich USA is seeking a Travel Customer Experience Representative to support clients

This remote-friendly role will engage with customers, lead technical evaluations, and ensure seamless solution delivery. A leading cybersecurity firm is looking for a Senior Customer Solution Architect to join their Delivery team.

This full-time position offers a salary between £50,000 and £57,500, plus bonuses, with a remote working option. A website optimization platform is seeking a Senior Customer Success Manager to act as the primary contact for large clients in the UK. Candidates should have 3+ years in SaaS Customer

Pre-Sales Customer Solutions Engineer. If you're excited by problem-solving, energised by collaboration, and motivated by the opportunity to help customers unlock the full power of innovative legal tech, we d love to meet you. The Pre-Sales Customer Solutions Engineer Role:.

A leading tech platform in the education sector is seeking a Senior Customer Success Manager to ensure that education partners achieve their goals and maintain healthy partnerships. This role includes managing relationships with key strategic partners, driving retention through trust, and supporting

The position is fully remote, allowing candidates to work from anywhere in the UK, and offers a comprehensive benefits package including private health cover and generous annual leave. A leading technology firm is seeking a Solutions Engineer to build relationships and guide customers through their

This full-time remote role is ideal for someone passionate about customer advocacy, systems thinking, and driving meaningful change through insight and empathy. Senior Customer Experience Specialist to help shape and scale its customer experience systems. Senior Customer Experience Specialist – te

This full-time position allows for remote work, with responsibilities including analyzing customer data, executing targeted campaigns, and collaborating across teams to optimize customer engagement. A leading education solutions company is seeking a Customer Marketing Specialist to develop and execu

This is a remote position based in the United Kingdom. A leading software development platform is seeking a Senior Customer Success Manager to guide enterprise organizations through their digital transformation journeys. The role emphasizes driving customer adoption and long-term success with the pl

Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, we're looking for a Pre‑Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success. The Pre‑Sales Customer So

A healthcare technology group is seeking a Senior Manager Customer Success for the UK & Ireland. This position offers a competitive salary, a bonus scheme, and a fully remote work model based in the UK.

This role focuses on optimizing technical skills and enhancing customer service delivery within a dynamic remote team. A leading fashion retailer is looking for a passionate Training Specialist to shape and deliver an engaging Customer Care Training program.

This role focuses on optimizing technical skills and enhancing customer service delivery within a dynamic remote team. If you thrive in a collaborative space and are eager to make a significant impact on customer satisfaction, this opportunity is perfect for you. An established industry player is se

A leading software company is looking for a Senior Software Engineer to enhance their customer interaction applications.

Leverage data insights and customer feedback to improve processes and customer satisfaction. In this role, you will lead and scale the Customer Success organization, ensuring customers achieve maximum value from the company’s solutions. We are currently looking for a Head of Customer Success in th

The role involves supporting customers with EBS software implementation, providing training and consultancy, and managing customer incidents. A leading EdTech company in the United Kingdom is seeking a Professional Services & Customer Advisory Consultant. Join us to help customers optimize their sof

This remote role focuses on fostering relationships, guiding customers on API strategies, and managing high-value accounts. A technology company is seeking a Senior Customer Success Manager to join their Enterprise Solutions team, serving as a trusted advisor to major enterprises. Candidates should

The company offers a remote-first working environment with a competitive compensation package and employee benefits. A dynamic legal-tech company is seeking an Implementation Lead to drive customer success through management of a high-performing team. Ideal candidates will have strong management exp

A fintech startup in Greater London is seeking a dedicated UX and customer researcher to join their Experience team. You will work collaboratively across product teams to enhance user flows and customer insights, all while working flexibly in a hybrid environment.

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers m

A global B2B fintech company is seeking an RVP, Customer Success, based in London, UK.

This position is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in delivering a great customer experience. Handle inbound calls to file new claims and assist customers with existing claim inquiries. Minimum 2 years of experience in a customer s

A leading cybersecurity firm seeks a Network Security Customer Success Engineer to enhance customer environments through advanced SASE solutions. This remote role involves technical support, integrations, and ensuring customer satisfaction to maximize their investment in security.

A leading personalization platform provider in the United Kingdom is seeking a Senior Customer Marketing Manager for EMEA.

Remote: our team is fully distributed across the world and functions fully remotely. Every action taken by each member of your team increases customer satisfaction and, by default, customer retention. As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to lead customer marketing initiatives in a remote role based in the UK. You will design and execute programmes that drive product adoption and support customer success.

A leading provider of IoT solutions is looking for a Senior Customer Success Manager to manage a diverse customer portfolio and lead a high-performing team. This role requires at least 5 years of experience in customer success roles, with a focus on commercial growth and stakeholder management. The

Luxury Travel Consultant – Customer Experience (Remote). This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. Provide responsive and professional customer support via phone, email, and on

This fully remote role, with occasional training in London, demands strong organisational skills and previous customer-focused management experience. A reputable social enterprise is seeking an Ergonomic Team Lead to manage their team and ensure exceptional customer service for clients.

A leading financial technology firm in London is searching for a Production Manager to lead a dynamic team of up to 100 customer support agents.

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence.

This remote position involves engaging with customers throughout the sales process, implementing customized solutions, and providing extensive training.

This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Travel Customer Experience Representative. Respond to customer inquiries via phone, email, and messaging platforms in a timely and professional manner.