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Remote Nordic Language Speaking Customer Service Representative (Maternity Cover). You’ll be a proactive and customer-focused individual with strong communication skills and the ability to thrive in a fast-paced, high-volume environment. You’ll take ownership of your work and demonstrate a stron

You’ll act as a trusted advisor throughout the customer lifecycle, ensuring customers consistently realize value from our platform while contributing to a scalable, high-quality customer experience. Customer Advocacy & Voice of the Customer. UK Customer Success team and take ownership of a portfol

Barchester Healthcare Homes Limited is looking for a Customer Care Manager who will provide empathetic support and manage customer complaints across the UK.

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

This senior role focuses on managing a team of Account Directors and Customer Success Managers to drive retention and growth within the NHS customer base. Digital Workforce is seeking a Head of Customer Success in UK Healthcare. Responsibilities include strategic account management, leadership devel

This position is ideal for someone starting their career in customer service who enjoys helping people and working in a flexible remote environment. In this role, you will assist customers with questions, service requests, and general support while helping create a positive experience for every clie

Eagle Eye is seeking a Customer Success Manager to enhance customer relationships and ensure maximum value from their products.

A remote service provider in Greater London is seeking a professional Front Desk Receptionist to join their team. This role involves managing communications and ensuring smooth daily operations while providing excellent customer service.

A global fashion shopping platform is seeking a Senior User Researcher to enhance customer-driven product decisions. This position offers numerous benefits including competitive family leave, a training allowance, and the flexibility of remote work options.

Customers are the lifeblood of our company and Qumulo is looking for strategic, customer-focused, and results-driven Customer Success Engineers (CSEs) with a strong background in cloud technologies. Customer Success Engineer II (Cloud / Storage / Compute / Identity) - UK Remote. Prioritize and drive

A leading tech scale-up in Greater London is seeking a Customer Experience Advisor. This position focuses on managing customer relationships to ensure satisfaction and retention, requiring previous experience in similar roles.

This role involves resolving customer concerns, creating internal tools, and partnering across teams to enhance customer experience.

WHAT YOU WILL DO IN THIS ROLE Solve problems for bank customers and promote c

A leading cloud service provider is seeking a Senior Customer Success Manager. In this role, you will partner with initial customers to drive product value and develop trusted relationships with executive sponsors to ensure they achieve full business value. You will manage customer onboarding strate

Tribal Group is seeking a Customer Advisory and Professional Services Consultant driven by a passion for education. The successful candidate will guide institutions through EBS implementation and enhance customer engagements.

Customer Success Coach - (Director/VP+) - UK/IE/Europe Remote. A director, vice president, or other customer success/experience leader with 20+ years experience managing customer success/experience teams either at or adjacent to the technology industry. We are looking for senior leaders in customer

A digital-first company is seeking a Customer Operations Manager to oversee global support operations. The ideal candidate should have over 5 years of experience in customer support, strong knowledge of Freshdesk, and a data-driven approach to decision-making. The company offers a remote-first cultu

This role involves driving customer retention and expansion, ensuring effective engagement between customers and the company. A leading SaaS company in Greater London seeks a Customer Success Manager to lead a high-performing team. The company fosters a collaborative environment, values diversity, a

A leading technology company is seeking a Nordics Customer Success Manager to strengthen client relationships and provide solutions for business growth. You'll manage a diverse customer base, helping them maximize their success with our software.

Customer Success Manager to empower customers and drive long-term success through advanced analytics. This role involves advocating for customers, ensuring adoption of Seeq’s solutions, and managing renewals and account growth. Ideal candidates will have over 7 years of experience in a customer-fa

This role involves strategic oversight of customer success activities, ensuring clients integrate software into their security framework. The ideal candidate has over 6 years in customer success/account management, experience leading teams, and strong stakeholder engagement skills with C-Suite execu

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. Senior

This remote position involves handling customer success cases, adjusting renewal quotes, and leading mid-year reviews for customer accounts. Ideal candidates will have experience in customer support, excellent analytical and communication skills, and a high attention to detail. A global provider of

A leading customer service organization in the United Kingdom is seeking Customer Service Advisors for a permanent role. This position offers the opportunity to work remotely and requires a client-focused attitude to provide excellent service. The role emphasizes ownership of customer interactions t

A leading legal technology company is seeking a Senior Customer Support Specialist to join their remote team. The role involves providing first-class customer support through multiple channels, assisting clients with software navigation, and conducting training sessions. This position offers a colla

Customer Success Plans – Maintain per‑account success plans that document client objectives, health indicators, renewal schedules, and expansion pathways. Developing content marketing strategies on behalf of customers. Enterprise Customer Success Manager Key Responsibilities.

Customer Happiness Specialist (London, ON - Remote Role Possible). In this role, you will connect with inbound leads, understand customer needs, recommend relevant culinary experiences, and guide guests through the booking process while also assisting with customer inquiries, issue resolution and po

UpGuard is seeking a Customer Sales Engineer based in Greater London, UK. This role involves driving product activation and customer support during renewal and upsell cycles. The position offers a fully remote working environment, a monthly lifestyle subsidy, and a generous annual leave package.

In this role, you will handle calls and emails, resolve customer queries, and assist customers with our self-service portal. And Yorkshire Housing Limited is seeking a Customer Experience Advisor to provide exceptional service in our contact centre.

A forward-thinking waste management software company seeks a Customer Success Professional to enhance the waste management operations of municipalities and haulers. The ideal candidate has experience in Customer Success, strong relationship-building skills, and a commitment to sustainability. The po

The ideal candidate will work in the utilities sector, driving digital product development and improving customer interactions with essential services. Candidates should have experience in a digital environment, a customer-first mindset, and strong prioritisation skills to ensure successful product

This remote role focuses on developing strategies for customer acquisition and organizing engaging initiatives, such as events and workshops. The ideal candidate has 3–4 years of experience in customer or field marketing, strong communication skills, and proficiency with marketing tools. A global

Customer Success Manager (UK) | Sword Health | Remote (UK-based). Sword Health, a pioneer in AI-driven healthcare, is seeking a growth-oriented Customer Success Manager with NHS expertise. Customer Success, Account Management, or Implementation.

Collaborate with team members to ensure swift resolution of customer issues. Strong communication skills with a focus on customer satisfaction. Willingness to learn and adapt to new tools and technologies for a remote working environment.

A leading technology firm in London seeks a Customer Service Manager to support its growth into new markets. This newly created role involves managing outsourced service providers and enhancing customer service platforms. The ideal candidate will have a strong customer service background, experience

Work closely with Account Management to build strong customer relationships and understand customer’s immediate and future needs. The Customer Success Manager is responsible for supporting and growing Jumio’s enterprise customers. This is an essential role ensuring customers are getting the most

Sam Media is seeking a part-time customer care agent in the United Kingdom. In this role, you will manage customer inquiries and resolve issues through various communication channels. The position allows for a fully remote work environment with three hours of work per day, and opportunities for tran

A leading remote support company is seeking a detail-oriented Remote Customer Experience Coordinator to join their virtual support team. In this 100% remote role, you will assist clients via email, chat, and phone while ensuring a smooth experience. Candidates should have excellent communication ski

A leading customer service provider in the UK is searching for a Spanish-Speaking Customer Service Representative to provide professional support to customers via calls and emails. The ideal candidate should have excellent communication skills, customer service experience, and the ability to maintai

A remote service company is seeking a professional Front Desk Receptionist to manage communications and assist customers. Responsibilities include answering phone calls, scheduling appointments, maintaining records, and ensuring excellent customer service. The ideal candidate should have previous ex

Sword Health is seeking a Customer Success Manager (CSM) with a solid NHS background to drive retention and account expansion. The ideal candidate will have 2+ years in Customer Success or Account Management, must know NHS operations, and be skilled in data analysis using Excel and Google Sheets.

SCALIS is looking for a motivated Customer Success Manager to help e-commerce clients maximize profit using the Intelligems platform. This role requires strong communication skills and a proven track record in customer-facing roles. SCALIS operates as a remote-first company with some travel requirem

A customer success recruitment firm is seeking a project manager to lead customer implementations from post-sale to go-live in the UK. The ideal candidate will have strong project management skills, experience in customer onboarding, and be proficient in tools like Jira and Hubspot. This role offers

A leading cloud-based contact center solutions provider is seeking a Customer Marketing Manager on a 12-month fixed-term contract to cover maternity leave. The role focuses on building customer relationships and managing advocacy programs.

Travel Customer Service Representative (Remote). Interested candidates are encouraged to apply today and join our remote travel support team. This role is ideal for someone who is detail‑oriented, service‑driven, and passionate about travel, hospitality, and delivering exceptional customer exper

As a Scaled Customer Success Manager, you will own a high-volume customer portfolio and play a key role in ensuring customers realize the value of our solutions at scale. Partner closely with Sales to define customer success criteria before contract signature, or collaborate post-sale to determine t

A commercial motor insurer in London seeks a passionate Customer Service Executive to support customers via phone, email, and live chat. The role involves ensuring customer satisfaction and building trustful relationships. Ideal candidates will have customer service experience, an ability to multita

Conga is seeking an Associate Customer Success Manager to manage global customers and drive solution adoption. This remote position offers the opportunity to work with high-profile Fortune 200 customers in a fun and collaborative culture. The ideal candidate will have a Bachelor's degree and 2-4 yea