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This is a remote-only position well-suited for professionals passionate about customer success. A leading analytics company in the UK seeks a Customer Success Manager to act as a champion for customers. This role involves understanding customer goals, driving adoption, overseeing renewals, and solvi

This role involves leading the Customer Success organization to reduce churn and improve engagement standards. Candidates should have experience in customer success leadership, coaching teams, and driving commercial conversations. The successful candidate will work closely with senior leadership to

A leading energy solutions provider in the United Kingdom is seeking a Customer Success Manager to nurture relationships with key stakeholders and define success plans for their specific needs. The role focuses on maximizing revenue, enhancing customer satisfaction, and driving contract renewals. Id

A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team. In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs.

A leading educational organization is looking for a passionate Customer Success Manager to ensure members achieve their goals and maximize the value of offerings. The ideal candidate has proven experience in B2B customer success, excellent communication skills, and is comfortable in a fast-paced env

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to lead customer marketing initiatives that enhance product adoption and advocacy. Responsibilities include executing marketing programs, creating customer-facing content, and collaborating with various teams to improve cus

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to design and execute customer marketing programmes that drive adoption and expansion. This is a full-time remote role that offers competitive pay (£60k–£80k) and supports creative autonomy. The successful candidate wil

A leading search intelligence platform is seeking a Customer Enablement Manager to manage onboarding and training for customers. This role requires 2+ years in customer-focused positions, a solid grasp of paid search concepts, and proven experience in delivering training sessions. The ideal candidat

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. Collect and relay customer feedback to help improve product offerings and user experience. Work with support and sales teams

A leading children’s bike subscription service is seeking a committed Customer Service Executive to enhance customer experience. The ideal candidate is fluent in English and German, has at least 1 year of customer service experience, and is a dependable team player. This position offers flexible h

A leading recruitment agency is seeking a Senior Customer Success Manager to own and grow strategic accounts worth £5mil ARR. This fully remote role in the UK requires a strong SaaS background, excellent stakeholder management skills, and experience in driving retention and growth.

A cybersecurity firm is seeking a Senior Customer Success Engineer to serve as a technical partner within customer success teams. Candidates should have over 8 years of experience in customer-facing technical roles and a Bachelor's degree in a STEM field. This position is remote within the UK and pr

A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills. Compensation ranges from £35,000 to £38,000,

A leading hospitality service provider is looking for enthusiastic individuals for a remote Guest Services position. The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

A leading software company based in the UK is seeking a Customer Success & Product Coordinator to enhance customer experiences and support software implementation projects. The ideal candidate will have over 2 years of relevant experience and strong skills in project coordination, customer support,

This remote role involves developing strong customer relations, monitoring product use, and collaborating with teams to deliver effective success plans. Ideal candidates will have a background in HR or Customer Success within SaaS. A healthcare technology company is seeking a Customer Success Manage

A dynamic healthcare startup is seeking a Head of Customer Experience to enhance patient satisfaction and scale customer base to 350k/month by 2026. In this role, you will manage all customer-facing teams, driving service excellence through innovative AI solutions and rigorous performance monitoring

A fast growing Tech Start-up in Greater London is seeking a Senior Customer Success Manager to manage and grow customer accounts while ensuring high renewal rates. The company promotes a flexible and remote working environment with excellent benefits including 25 days of holiday and a robust work-fr

Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, we're looking for a Pre‑Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success. Strong relationship builder

A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. This remote role focuses on onboarding new clients, ensuring product adoption, and retaining existing accounts. Ideal candidates should hold a degree in a relat

EverWell - Customer Success Team Lead (Remote, UK). EverWell - Customer Success Team Lead (Remote, UK). Customer Success — with a focus on retention, payments adoption, and delivering success at scale.

A leading Customer Success firm is looking for a part-time contractor in the UK or Ireland. The role involves triaging customer requests, diagnosing technical issues, and facilitating onboarding calls. Candidates should have 2–3 years in Customer Success or Technical Account Management, excellent

A leading engagement solutions provider is seeking an Enterprise Customer Experience Manager to oversee customer success and drive customer engagement. The ideal candidate will have over 5 years in customer success or account management, with strong leadership and communication skills, and the abili

This remote position requires strong technical customer-facing experience and excellent communication skills. A leading tech company is looking for a Customer Success Representative to manage the post-sales lifecycle for a global client base. The CSR will facilitate onboarding, ensure customer value

Act as the primary technical contact for customers across EMEA. Investigate customer‑reported problems, reproduce scenarios, and collaborate with engineering to drive resolutions. Help customers get the most out of the platform by providing best‑practice guidance and technical recommendations.

A leading energy efficiency organization in the UK seeks a Manager for Customer Experience and Quality to enhance service delivery across teams. The role involves overseeing a customer experience framework, managing a consultancy programme while coaching a small team, and ensuring high-quality stand

Technical Customer Support Engineer – EMEA | ClickHouse | Remote (UK). Technical Customer Support Engineer. Technical Customer Support Engineer – EMEA.

A healthcare technology company is seeking a Customer Success Manager to enhance customer relationships and ensure successful onboarding. The role is remote-first but requires being based in or around London.

A leading healthcare technology firm is seeking a Customer Success Manager to remotely manage UK customers while requiring in-office attendance one day a week. The role focuses on driving revenue growth and ensuring customer satisfaction through high-quality onboarding and support.

A leading software company is looking for a Senior Software Engineer to enhance their customer interaction applications.

A leading global blockchain ecosystem is seeking a Dispute Analyst - P2P to manage customer disputes and ensure marketplace safety. The ideal candidate will have customer service experience, IT proficiency, and strong communication skills.

Ideal candidates should have over 2 years of experience in customer support within crypto or fintech, strong problem-solving skills, and a detail-oriented approach. A leading cryptocurrency trading platform is looking for a Customer Success Specialist who is bilingual in English and Chinese.

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence.

Strong relationship builder – personable, empathetic, and able to understand customer needs. Willingness to travel for on‑site customer work. Pre‑Sales Customer Solutions Engineer.

A fast-growing SaaS company in the United Kingdom seeks a Customer Growth leader to drive revenue accountability and oversee a team while maintaining strong relationships with strategic customers. This remote role demands extensive B2B SaaS experience, leadership capabilities, and a hands-on approac

This role requires managing automated onboarding and identifying churn risks while creating impactful customer success programs. Ideal candidates have experience in SaaS and strong knowledge of customer success tools. This position offers remote work options and various employee benefits, including

This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Respond to customer inquiries via phone, email, and messaging platforms in a timely and professional manner. Resolve customer concerns with empathy and effective

A leading cybersecurity solutions provider is looking for a Customer Success Manager to enhance customer relationships and improve the onboarding process. Responsibilities include onboarding customers, facilitating trainings, and advocating for customer needs across various teams. This role offers a

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. This fully remote position offers a competitive salary and generous benefits, including vacation and health insurance for US-based employees. Responsibilities include project

A leading wealth tech startup is seeking a Customer Success Manager to enhance customer experiences on their innovative platform. You will serve as the main contact for customers, focused on retention and upselling. The ideal candidate has experience in customer success within the wealth tech sector

A leading service commerce platform in the UK is seeking a Customer Success Team Lead to oversee the onboarding and management of customer relationships. You will drive customer value realization while reducing churn. The ideal candidate has proven leadership experience in a SaaS environment and a s

A dynamic recruitment agency is seeking a Customer and Administration Manager to join their team in London. This mid-senior level role involves managing key administrative functions and delivering high-quality customer service.

We look forward to reviewing your credentials and getting to know more about your experience!, and this role plays a pivotal part in creating a consistent global approach to Customer Success — with a focus on retention, payments adoption, and delivering success at scale This is a **player–coach

A pioneering tech company is seeking a Customer Success Manager who will own the customer journey from contract signing through to hands-on support and implementation.

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. Remote: our team is fully distributed across the world and functions fully remotely. You’ll run all our customer‑f

A mission-driven security startup is seeking a Customer Experience Specialist to ensure customer success across the EMEA region. This role involves regular interaction with customers, understanding their needs, and building lasting relationships. Candidates should have at least 3 years in customer s

The role offers hybrid-remote flexibility, with competitive compensation and benefits, including medical coverage and share options. A leading financial technology platform in the UK seeks a Customer Success professional to enhance client relationships and drive growth.

A community-driven fashion platform is seeking an Engineering Manager to lead a cross-functional team focused on enhancing customer support experiences.