Remote customer jobs in Swansea - Page 17Create job alerts

A forward-thinking B2B company is seeking a remote Support Engineer to take ownership of customer support during EU hours. This role includes driving issue resolution, improving support documentation, and actively shaping the customer support experience.

Explore Opportunities: Remote Customer Service Careers. The Remote Customer Service role is pivotal at Assurant because you are the organizational voice. As a Remote Customer Service Representative, you listen, resolve, and ensure quality service while showing empathy and enthusiasm in every call.

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A leading personalization platform provider in the United Kingdom is seeking a Senior Customer Marketing Manager for EMEA.

As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measurable outcomes. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and busin

A leading cyber resilience solution provider in the UK seeks a Senior Customer Success Manager to join their Customer Experience team. This remote role involves managing regional customers through their lifecycle, ensuring effective onboarding, and aligning their objectives with the company's offeri

Customer Service Agent – Remote | Lululemon | UK-Based Applicants Only. GEC Educator – Customer Service Agent.

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers m

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

This full-time remote role is ideal for someone passionate about customer advocacy, systems thinking, and driving meaningful change through insight and empathy. As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interactio

Operating in a fast-paced, high-ownership environment, you will collaborate closely with Sales, Product, Enablement, and Support teams to align customer goals with innovative solutions. Lead onboarding, training, and adoption initiatives in partnership with Sales and Implementation teams to ensure s

A dynamic remote team is seeking a highly organized Data Entry Clerk / Customer Service Assistant. The role involves data entry, customer service responsibilities, and requires attention to detail and strong communication skills.

This role emphasizes effective team execution, customer advocacy, and managing high-stakes issues while driving the success of Mapbox products.

This strategic leadership role is designed for an experienced customer success professional ready to shape and elevate the global customer experience function. We are currently looking for a Head of Customer Success in United Kingdom. You will lead a high-performing team, develop scalable strategies

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. Work with support and sales teams to share feedback, improve processes, and enhance the customer journey. Why remote work sui

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. Remote: our team is fully distributed across the world and functions fully remotely. Every action taken by each member

Retail Customer Service Associate – $20+/hr | Remote (UK). Retail Customer Service Associate. Remote (UK-based applicants only).

A leading recruitment agency is seeking a Senior Customer Success Manager to own and grow strategic accounts worth £5mil ARR. This fully remote role in the UK requires a strong SaaS background, excellent stakeholder management skills, and experience in driving retention and growth.

Technical Customer Support Engineer – EMEA | ClickHouse | Remote (UK). Build trusted relationships with colleagues, customers, and partners. With over 2,000 customers and rapid ARR growth, ClickHouse is expanding its global support team.

A technology company is seeking a Senior Enterprise Customer Success Manager (German Speaking) to enhance customer relationships and drive success for clients in Germany and the UK.

To provide excellent customer service by promptly answering calls, handling claims professionally, and adopting a proactive approach to claims management. Handling inbound FNOL calls related to motor insurance claims, providing a calm and reassuring customer experience. Communicating clearly with cu

A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. This role focuses on providing excellent customer service and ensuring customer satisfaction. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

The ideal candidate will have extensive B2B customer success experience and be passionate about creating transparency in energy transactions. A leading energy technology firm in the United Kingdom is seeking a Customer Success Manager to enhance relationships with their generator community. This rol

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

A leading technology company is searching for a UK-Based Customer Success Account Manager to manage and grow customer relationships across various sectors. The position offers competitive compensation, including equity, 25 days holiday, flexible remote working options, and various health benefits. T

Customer Tech Support Assistant – Join Zzoomm’s Remote Customer Care Team. Zzoomm is looking for a Customer Tech Support Assistant to join its remote-first Customer Care Team. Work with Purpose – Help customers stay connected.

A customer service company in the United Kingdom is looking for Customer Service Advisors for a 6-week fixed-term contract. Ideal candidates will have a passion for customer service, excellent communication skills, and a flexible approach to work, with remote working eligibility based in the UK. In

A dynamic consultancy firm is looking for a talented German Speaking Customer Representative to provide exceptional support to clients via phone, email, and chat. This full-time remote position offers a competitive salary, performance bonuses, and fully paid relocation to Greece, along with comprehe

A leading digital marketing firm in the United Kingdom seeks a Customer Success Manager to ensure a top-notch customer experience for their digital solutions. This role offers a supportive, remote-first work environment with opportunities for personal growth. You will engage with customers, analyze

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence.

As a Senior Customer Success Manager you will own a portfolio of customer accounts, driving the post‑sale customer experience from onboarding and adoption to ongoing success, retention, risk management and mitigation. Build trust and transparency with customers as a customer advocate and provide v

A leading fintech company is looking for a Senior Staff Engineer who will work at the intersection of customer experience, AI, and platform teams to develop automation solutions that enhance customer satisfaction.

A leading global SaaS company is seeking a Principal Customer Success Manager based in the UK. You will manage a portfolio of strategic customers, ensuring their long-term success, retention, and expansion. This role demands a strong SaaS background with at least 6-8 years of experience in customer

The ideal candidate will collaborate with internal teams and customers to maximize value from their investment, offering a competitive salary and remote work flexibility. A leading automation company in the UK is seeking a Customer Success Manager to act as a trusted advisor for enterprise customers

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. This role involves collaboration across internal teams to enhance customer experiences and operational excellence,

Customer Sales Advisor - UK (Remote and hybrid options available). If you’re passionate about delivering excellent customer service, skilled at building rapport, and confident in sales, this could be the perfect role for you. Remote (UK-based applicants only).

A leading energy solutions provider is seeking a Client Partner to enhance customer relationships and drive value. The role includes nurturing customer portfolios, ensuring satisfaction, and maximizing revenue through effective stakeholder management. Candidates should have a strong understanding of

A fast-growing SaaS company is searching for a Customer Success Manager to build partnerships with clients and drive product adoption. The ideal candidate will have 7+ years in a customer-facing role, especially within B2B SaaS or manufacturing industries. Responsibilities include customer advocacy,

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your f

A leading tech company in the United Kingdom seeks a Senior Customer Success Manager for Financial Services. The ideal candidate will have a strong background in customer success, analytics, and relationship management. This role focuses on guiding customers through their journey post-sale, ensuring

A leading tech recruitment partner is seeking a Senior Customer Success Manager in the UK. In this role, you'll drive customer satisfaction and retention across high-impact accounts. This position offers a remote-first work environment with a competitive salary and extensive benefits.

A leading cyber resilience firm in the UK is seeking a Senior Customer Success Manager to join their Customer Experience team. The role focuses on managing customer relationships throughout their lifecycle, ensuring effective onboarding, and aligning customer's strategic goals with the services prov

Ein führendes Unternehmen im Bereich Meeting-Management sucht einen motivierten Customer Development Representative (m/w/d), der das Customer Success Team unterstützt. Sie arbeiten remote aus Europa, bringen fließende Deutsch- und Englischkenntnisse mit und lieben es, Beziehungen zu Stakeholdern

A leading SaaS company in the UK is seeking an experienced Customer Success Manager to oversee customer accounts and drive adoption of their platform. This role requires strong customer management skills, deep product knowledge, and the ability to proactively prevent churn.

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.

Customer Service & Client Support. Sales & Customer Service Agent. This role blends inbound customer support with outbound sales and business development, ensuring clients receive fast, accurate, and professional assistance throughout their engagement with the company.

As a Walmart Customer Service Representative, you will play a crucial role in ensuring that customers have a seamless and positive experience with the brand. Walmart is seeking dedicated and motivated individuals to join our team as Customer Service Representatives (Remote Work). This position offer

The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realisation while minimising churn and contraction. Expert-level presentation, customer service, financial/business acumen, and negotiation s