Customer Experience Lead – IT, Telco, UCaaS, CC - Mainly remote (2d/month LDN) - £75k + Car
14 hours ago
Altrincham
The Customer Experience Lead will analyse customer touchpoints and journeys to the design and map to continuously improve end customer experience. Customer Experience Lead – IT, Telco, UCaaS, CC, Customer Journey, Mapping, Sales, Insights, Metrics, NPAS, ITIL, Contact Centre, CX, Cloud Communicati