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At TR, part of Trifast plc, we’re more than fasteners, we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations. From Automotive to Smart Infrastructure and Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress. We are looking to recruit a Service Desk Analyst to join our team based in the NDC. The role is 37.5 hours per week, with the option of hybrid working. 3 days in the office and 2 at home. The Role As a key member of the Service Desk team, reporting to the Global Service Desk Manager, you will play a critical role in supporting the business by ensuring that all incidents are accurately logged and tracked within the ticketing system. You will manage the end-to-end resolution of incidents, adhering to Service Level Agreements (SLAs) to minimize downtime and ensure seamless business operations. In this role, you will provide support for a range of enterprise tools, with a particular focus on Dynamics 365 (D365). You'll assist users by answering queries, troubleshooting issues, and escalating complex problems when necessary to ensure minimal disruption. Your day-to-day will primarily involve handling inquiries via phone, email, and the ticketing system, addressing both general IT issues and D365-related concerns. You’ll also be responsible for escalating unresolved issues to the appropriate teams within the department to ensure swift resolution. Key Tasks • Incident Management - Efficiently log, track, and resolve IT incidents in alignment with service level agreements (SLAs), escalating issues when necessary to ensure timely resolution., • Customer Support - Deliver outstanding support via phone, email, and ticketing systems, ensuring all user queries are handled promptly and effectively., • Knowledge Documentation - Maintain and update self-help resources to empower users and colleagues to resolve common issues independently., • Cross-Team Collaboration - Work closely with internal departments and external vendors to drive swift and effective outcomes., • Issue Ownership - Take proactive ownership of customer issues, troubleshooting across hardware, software, and network environments., • Remote Support - Provide remote assistance to users globally, accommodating various time zones and ensuring consistent service delivery., • IT Asset Management - Provision, configure, and maintain IT equipment - including laptops, desktops, and peripherals for new and existing users, supporting smooth onboarding and optimal performance., • Enterprise Application Support - Support core business applications such as Dynamics 365, email platforms, and collaboration tools to ensure operational continuity., • Security Awareness - Promote IT best practices and online security guidance to enhance user awareness and protect organisational assets. Key Relationships/Stakeholders • Internal IT Teams: Collaborate closely with infrastructure, application support, and cybersecurity teams to escalate and resolve complex technical issues efficiently., • End Users (Global Workforce): Provide first-line support to employees across multiple regions, ensuring prompt and effective resolution of IT incidents and service requests., • Service Desk Team Members: Work in tandem with fellow analysts and team leads to maintain consistent service delivery, share knowledge, and foster a collaborative environment., • IT Service Management (ITSM) Team: Coordinate on incident, problem, and change management processes to ensure alignment with ITIL best practices, driving continuous improvement., • Vendors and Third-Party Support Providers: Act as the main point of contact for external partners, coordinating hardware, software, and service escalations or maintenance., • Training and Knowledge Management Teams: Contribute to the development and upkeep of knowledge base articles, user guides, and training materials to empower users and improve service quality. Skills and Experience • Technical Expertise: Proficient in both Windows and macOS environments, with a strong understanding of a wide range of enterprise tools and applications., • ITSM Tools: Hands-on experience with industry-leading service desk platforms, such as TOPdesk; ServiceNow and JIRA, for efficient incident and request management., • Clear Communication: Exceptional written and verbal communication skills, with the ability to translate complex technical concepts into easily understandable language for diverse audiences., • D365 F&O Expertise: In-depth experience with Dynamics 365 Finance and Operations, including troubleshooting, system optimisation, and issue resolution is ideal., • Analytical Problem-Solving: Strong analytical mindset with a methodical approach to diagnosing and resolving technical issues, ensuring minimal disruption for end users., • Customer-Centric Approach: Resilient, service-oriented, and adept at balancing multiple priorities, all while maintaining a positive and professional user experience., • Team Collaboration: Excellent interpersonal skills with the ability to collaborate seamlessly across internal teams and with external stakeholders to deliver effective solutions., • Adaptability & Agility: Comfortable working in fast-paced, evolving environments, with a proven ability to pivot and adjust to changing business needs., • Global Perspective: Experienced in providing support to users across multiple regions and time zones, with a strong appreciation for diverse cultural nuances. Education and Qualifications • 3-5 years of experience in IT support or Service Desk roles, ideally within a global, multi-time-zone environment., • Strong IT proficiency with the ability to quickly grasp and adapt to new software, systems, and technologies., • Familiarity with ITIL frameworks, with an ITIL Foundation certification being highly desirable., • Experience with service management tools such as TOPdesk; ServiceNow or JIRA, ensuring efficient issue resolution and support operations., • Exposure to enterprise platforms like Active Directory, Office 365, SharePoint, Teams, and Dynamics 365, with a solid understanding of their functionalities., • Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate) are a plus and demonstrate commitment to professional development., • Fluency in English (both spoken and written) is required for effective communication and collaboration. What we Offer • 25 days holiday + 8 bank holidays. The business does observe a Christmas shutdown period and a maximum of 4 days will be deducted from employees annual leave entitlement., • On-site parking, • Life insurance *4 basic salary, • Pension, • Employee Assistance Programme

Nationwide (Remote / Field Based).Commission Only Average £47,000 Year 1, Top Performers £100,000+.Uncapped weekly commission earn what youre worth.Industry-leading rates: 120% (4-year indemnity) rising to 175% or 220% (non-indemnity).Full training and ongoing development no previous protection

Job Description Director of Quality & Compliance Apprenticeships | Remote | Senior Leadership A high-growth national apprenticeship and training provider is appointing a Director of Quality & Compliance to lead quality, compliance and funding assurance during a critical phase of expansion. The Role

Are you an experienced automotive professional passionate about training and shaping future talent? We’re seeking a. As the Automotive Programme Lead, you’ll guide apprentices through engaging and effective teaching methods, combining classroom-based, practical, and remote learning. This role of

Looking for a Change in Your Healthcare Career? Step Into a More Fulfilling Role as an Assessment Specialist Are you a dedicated healthcare professional ready for something different something that lets you use your clinical skills in a new, meaningful way? If you're a Nurse (RGN, RMN, RNLD), Occupational Therapist, Physiotherapist, or Paramedic, this could be the perfect next step for you. Our client delivers fair, thorough and compassionate assessments for individuals applying for the Governments Personal Independence Payment (PIP). Their focus is simple: helping people feel heard, understood and supported. This role gives you the opportunity to use your expertise without shift work, bedside care, or the physical demands of your current role all while making a real impact. What Youll Be Doing As a Functional Assessor, you'll: Conduct telephone, video, in-person and paper-based assessments to understand how a claimants condition impacts their daily life Work in a hybrid model primarily from home, with scheduled days at your nearest assessment centre Produce clear, detailed 3,0004,000-word reports to support decision making by the Department for Work and Pensions (DWP) Apply your clinical judgement with professionalism, empathy and impartiality Youll receive full training to help you deliver high-quality assessments and confident, evidence-based reports. Training and Support This role is different from traditional healthcare, which is why youll receive a structured training programme (Monday to Friday, 9am5pm). The first six months can be the steepest learning curve, so dedicated mentorship and ongoing support will be in place to help you succeed. Salary and Benefits Starting salary: £39,500 per year OTE up to £43,350 Clear development and progression pathways Hybrid working Improved worklife balance What You Need To apply, you must have: A minimum of one year post-registration experience as a nurse, occupational therapist, physiotherapist or paramedic Full registration with NMC, HCPC or equivalent, with a valid PIN and no restrictions Strong communication, listening and observational skills The ability to type at least 32 words per minute Confident IT skills, including Microsoft Office and remote systems such as MS Teams A compassionate, balanced and professional approach TPBN1_UKTJ

We have amazing opportunities for an IPS or Supported Employment Team Leader.You will lead a team of IPS (Individual Placement Support) Employment Specialists or Supported Employment Specialists in the West Midlands providing training, mentoring, supervision, and compliance to the IPS approach. Resulting in the consistent delivery of quality service standards in a designated area, to ensure contract targets of referrals (starts on provision) engagement activity, employment outcomes and delivery compliance. Please note this role is a peripatetic role, you will be based out in the community with minimal home working. Areas of Delivery: Sandwell, Dudley, Wolverhampton & Walsall Salary: £36,000 - £43,000 per annum The successful candidate will have: Educated to degree level or equivalent relevant experience Understanding/Experience of the IPS Model or Supported Employment delivery Demonstrable evidence of Continuing Professional Development Experience of managing remote working teams and performance management procedures Experience of internal (and external) partnership working Demonstrable experience of successfully working to targets Experience with improving systems and processes In return, you will receive: 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years service up to 28 days, and the option to purchase additional holiday. 2 days paid volunteering leave each year. An enhanced pension scheme after 6 months. Life Assurance at 3 times your annual salary rate. Access to a suite of learning and development opportunities including paid for apprenticeship and masters levels qualifications, and management development programmes. Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Womens Network). Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan. Due to the high volume of applications Recruited UK receives, we will make every effort to respond with feedback although this is not always possible. If you have not been contacted within 5 days then, unfortunately, you have not been successful on this occasion, but we may keep your details on file and contact you with future opportunities. If you feel you match the criteria above, please apply with your most updated CV. TPBN1_UKTJ

Job Title: Commercial Engineer Location: West Midlands - Remote Role - For candidates based not within commutable distance, this role can be remote or hybrid, with an expectation of visiting site once every 2 weeks. Salary: Competitive Contract: Permanent Role Overview - Commercial Engineer Join a leading precision engineering specialist serving the aerospace and energy sectors. We are recruiting a proactive Commercial Engineer to lead customer estimating, deliver accurate quotations, and provide commercial support to the engineering Cost of Sales function. This is a key role for an organised professional with a strong understanding of CNC machining processes, ready to drive cost efficiencies and support new business acquisition in a dynamic team environment. Key Responsibilities - Commercial Engineer Lead the preparation of customer quotations using best-practice estimating methods. Manage estimating workflows and coordinate activities within the small estimating team. Provide commercial input to engineering Cost of Sales, analysing data to identify cost-saving opportunities. Review lessons learned from COS data and implement continuous improvement initiatives. Collaborate with Supply Chain to source materials to exact customer specifications. Support the engineering team to meet tight deadlines and customer demands. Develop and maintain process documentation in line with the company BMS. Key Skills & Qualifications – Commercial Engineer Solid understanding of precision engineering processes, CNC machining, tooling, and fixtures. Proven experience in cost estimation for machined components and delivering cost-saving projects. Strong organisational skills with the ability to prioritise and manage workload in a small team. Excellent problem-solving, planning, and communication abilities; PC literate. Commitment to quality, accuracy, continuous improvement, and customer-focused outcomes. Team-oriented with the flexibility to adapt to changing priorities and support colleagues. Benefits – Commercial Engineer 25 Days Annual Leave plus Bank Holidays. Company Pension Scheme. Opportunity to work in a high-precision environment with advanced manufacturing technology. Supportive culture focused on innovation, training, and professional development. Clear pathways for career progression within a growing organisation. For candidates based not within commutable distance, this role can be remote or hybrid, with an expectation of visiting site once every 2 weeks. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. For more information on this role, please contact Ben Dawson on 01453 829522 or send a copy of your CV to For details of other opportunities available within your chosen field please visit our website Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors. TPBN1_UKTJ

Compliance Manager – Apprenticeships & Commercial Training. We are supporting one of the UK’s leading training providers, rated Good by Ofsted and supporting over 2,000 apprentices nationwide. Due to an upcoming retirement, they are seeking an experienced Compliance Manager to lead complianc

An organization focused on aiding women is recruiting for a Training Lead role in London. This position involves developing and delivering training to external agencies on issues related to technology-facilitated abuse.

A global manufacturing company is looking for a Garment Manufacturing QC Specialist to enhance AI training in garment inspection. This freelance position offers a pay range of $6 to $15 per hour and is fully remote, allowing you to apply your expertise from anywhere.

This position offers remote or hybrid options and generous commission splits.

A prominent training provider in the UK seeks a Chef Trainer to guide and support apprentices in developing their culinary skills.

About the job Sales Training Lead - REMOTE. We are revolutionizing the fragmented sales training space and helping high growth software and software enabled services companies to maximize their sales team’s performance through fully-managed solutions that address the four factors that dictate sale

A leading energy solutions provider is seeking a skilled Technical Engineer to provide high-level tech support and training for Energy Storage Systems (ESS) in the UK. This position may allow for remote work.

A national training platform is seeking an experienced FE sales professional for a key role in employer engagement and business development. You will proactively engage with employers to identify and convert training opportunities into learner starts across various programs. A strong background in s

Offering a competitive salary of up to £43,500 depending on experience and share options, this fully remote position supports professional growth and training opportunities.

A creative consultancy is seeking a Video Production Specialist to advance AI training by applying your video production expertise. This remote contract offers flexible pay, leveraging your expertise in cinematography and editing to shape the future of AI-driven content creation.

A leading AI research platform is seeking qualified Lawyers to join as Specialized Participants.This role involves analyzing AI tasks grounded in legal expertise and providing feedback to enhance AI models.Ideal candidates should have verifiable legal experience and be willing to pass a skill verifi

With training in latest technologies, you’ll enhance your skills while enjoying a generous benefits package including a £10,000 training allowance and a 10% bonus scheme.

In this role, you will conduct analytic studies, develop training materials, and deliver application training to meet customer needs.

A leading tech company is seeking a Data Engineer to join their remote team, focusing on AI training and big data solutions.

This role provides comprehensive training and a chance to grow professionally within a supportive workspace.

A leading training solutions provider is seeking a motivated Sales Executive to promote their funded and non-funded training products. In this remote role, you will manage inbound leads, conduct outbound calls, and convert prospects into learners. This position offers ongoing training and profession

A leading AI research partner is seeking a Mathematics Expert to develop and review advanced mathematical problems remotely.

A leading technical training provider is seeking a Home Based Technical Trainer to enhance training delivery across existing customers and expand services to new clients in the UK. The role requires someone with substantial packaging machinery experience and the ability to devise effective training

A leading cybersecurity consulting firm in London is searching for a Red Team Specialist.This role involves conducting vulnerability assessments, performing penetration testing, and providing security guidance.The ideal candidate should have a strong background in security testing and red teaming as

A growing remote services company is seeking a Remote Data Entry Clerk for a part-time, entry-level position in the United Kingdom. Employees will receive training and have opportunities for growth within a supportive team environment.

Join to apply for the Front End Developers - AI Training [Remote] role at Braintrust.

A leading AI company in the UK is looking for a skilled engineer to join their pre-training team focused on Large Language Models. The successful candidate will engage in both programming and implementing architectures and will benefit from a fully remote work environment, flexible hours, and a stro

Earth / Environmental Science Expert - AI Training (Remote, Freelance). Work on climate, ecology, and environmental AI‑training projects.

Instructors will work remotely, reviewing materials and offering structured feedback to enhance clarity and relevance.

A leading consultancy firm is seeking an experienced Training Lead to manage end-to-end training for a Conga CPQ implementation. You'll develop and deliver training packages, perform needs analysis with the Sales team, and engage stakeholders during this transition. Candidates should have a strong b

This position offers a salary between £32,000 - £40,000, full product training, and opportunities for career progression.

A leading defence technology company in the UK seeks a Training Designer to enhance the Royal Navy Training Design Service. This role involves developing engaging training content while ensuring compliance with the Defence Systems Approach to Training (DSAT). Candidates should have a passion for tra

The role is fully remote and requires a Bachelor's or Master's degree in Accounting, advanced English proficiency, and at least three years of professional experience. Responsibilities include designing training tasks for AI and contributing expert knowledge to innovative projects.

This role offers opportunities for growth within a supportive team environment, including flexible working options after training.

The successful candidate will lead client relationships and create impactful training programs for pharma teams. The position offers remote work flexibility with occasional travel for client meetings.

A leading AI technology firm is seeking a Data Engineer specializing in pretraining data to develop the data pipeline for advanced language models. You will manage training data end-to-end, ensuring quality and reliability, while collaborating with cross-functional teams to enhance AI capabilities.

A leading training provider in the UK is seeking a Chef Trainer to guide apprentices in developing their culinary skills.

A leading AI training company is looking for a Finance Expert to support the training of AI models. This remote freelance role involves evaluating AI outputs related to finance and creating relevant data for AI projects.

Flexible hours and training provided, with potential earnings of £700 to £900+ per week available for both full-time and part-time roles.

This position entails training apprentices in both remote and on-site settings, while managing administrative tasks efficiently. The ideal candidate will possess extensive kitchen experience, strong technology skills for virtual training, and a passion for mentoring. An innovative culinary training

This role offers $60 per hour on a fully remote, hourly basis for 10 to 40 hours per week.

About the job Remote Data Entry Clerk - Typing - Part Time Entry Level. Remote Data Entry Clerk - Typing - Part Time Entry Level. Birmingham, England, United Kingdom applied-training-systems-inc.

A leading culinary training provider is seeking a Chef Trainer to inspire and teach apprentices through hands-on learning and virtual training. This role combines remote work with travel across London, offering a structured Monday-to-Friday schedule with no weekends required.

Join to apply for the Cybersecurity Expert - AI Training (Remote, Freelance) role at Braintrust. Cybersecurity Expert - AI Training (Remote, Freelance). Create and refine text, data, or questions for AI training in network security, vulnerabilities, and threat analysis.

This contract position is remote, offering competitive hourly pay based on expertise.

A leading AI training organization seeks an Automotive Engineering Expert to review and improve AI models remotely.