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Position is available to candidates with a valid UK work permit. Located in Teddington, Greater London, Tw118hg. The Role… We are seeking an experienced Bartender to join Shambles team. As Bartender, your role is to make sure that our guests have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact. Your main responsibilities are serving alcoholic and non-alcoholic beverages, food (when needed) and providing excellent service to all customers, creating memorable experiences. Other duties include mixing cocktails, preparing the bar for service and ensuring it is in pristine condition at all times. What we are looking for... 1 years' experience in a busy high-profile bar or restaurant. Experience and knowledge of classic cocktails (made fresh to order), wines and a specific will to expand your knowledge in wine. Team player who communicates well with all other colleagues. Punctual, reliable and trustworthy and has a sense of urgency. Yes, yes, yes mentality. Ability to multitask and work in a fast-paced environment. Have a genuine passion for food, wine and hospitality. If you don't have any previous experience but want to learn how to be a Bartender, please apply to a ‘Barback' position instead. Benefits: Competitive salary, plus tips. Weekly pay and you will be paid for every hour you work. Staff food when on duty. Friendly family environment. Working for an established business. Yearly pay review. Private pension scheme (optional). 10 hour Part Time contract. More hours can be made available during busy periods. Staff parties. Staff discounts.
Be Big at Big Mamma! Join CARLOTTA!! We are looking for a superstar WAITER / WAITRESS to join on our team - are you up for the challenge? OUR OFFER: 💰Highly competitive salary of up to £17.00 / hour ❤️🔥Full time role 🔒Permanent contract 🏝️ 28 days paid holiday 🍝 Meal on shift 🏆 Employee of the month award 📈 Regular performance reviews and wage evaluations 🫂Open-Up: Well- being and mental Health support 🤑 Employee discount on food and drink at our restaurants 🧑🤝🧑 Referral scheme: "porta un amico" bonus scheme - £ 500 when you refer a friend 🏋️ Continuous trainings, team buildings and career opportunities 🌍 Geographical mobility in UK & Europe across all our venues 💥 And much mooore! YOUR MISSION: 👉You will be part of a BIG Floor team! 👉You will guarantee the quality of service in the dining room: you ensure a "Big Mamma style" service, delivered with speed and accuracy 👉You will master the knowledge of our products, wines and cocktails and participate in the training of the more junior waiters 👉Embody Big Mamma values: you adopt a warm, smiling, professional attitude towards the customer, help your colleagues during service and adopt a "problem solver" attitude. YOUR SKILLS: 🍕Big BIG Smile! 🍕Great energy, proactive attitude, and team spirit 🍕Boundless passion for pasta, pizza, tiramisu e tutti i buoni prodotti! 🍕Previous experience as Waiter/Waitress is essential 🍕English advanced, Italian would be a plus MORE ABOUT US: Big Mamma is a group of Italian restaurants founded in 2015 in Paris. With more than 10,000 customers per day, unique and iconic locations and authentic 100% homemade cuisine, the group currently includes more than 20 restaurants across France, UK, Germany, Spain and Italy. Apply today and we will call you!
Salary - £15.50 to £16.50 per hour Schedule - Full Time Experience - Previous experience in a quality restaurant BAO Kings Cross are seeking a Senior Chef de Partie to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Chef de Partie looking for a new role in an award winning, critically acclaimed group. The Location Each BAO location represents a different slice of culture in Taiwan. The Position We're looking for an experienced Senior Chef de Partie to join our kitchen team, creating exceptional dishes and delivering an all-encapsulating experience to our guests. You'll have experience working in a quality kitchen, adhering to standard operating and Health and Safety procedures. More importantly we are looking for people for as passionate about food and hospitality as we are! If you have the following, then we want to hear from you: Prior experience as a Senior Chef de Partie within a fast-paced quality, restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group; The Benefits We want to create a great place to work that mirrors the soft fluffy embrace of a BAO We have a commitment to work life balance. Our rotas are based on 6 shifts over 5 days, with a maximum of 1 double. You will get 2 weeks rotas in advance so you can have a life outside of work. Your development is important to us. Within your first year with us, you’ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities. We’re serious on our education, meet School of BAO. Learn Mastery, Discover Artistry. A meticulously crafted calendar of events, workshops, talks. Our perks, hands down the best hospitality discount in London. 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts. We have our own currency, meet BAOcoin. A reward scheme where you earn BAOcoin by displaying BAO behaviours, and cash in prizes from the BAOshop. There are other ways to earn some cash with the BAO Pyramid Scheme. Sell the BAO dream to your friends, and earn up to £500 for a referral. We’re serious about our parties. Our record turnout for our parties speaks for itself. At the beginning of the year we have a huge Wei Ya Party paired with our Annual Awards Ceremony.Our second large party is our Moon Festival BBQ in September. For good measure we throw in a handful of Karaoke Parties in the middle. The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 5 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu.
Job description Are you an experienced Food Chef & Trainer who is looking for the next challenge in your career? Are you interested to work for a Food-Tech company offering an enriching experience and rewarding career growth? Do you have the skills, experience, and passion to work in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you! Hungry for a challenge? That’s good, because at Cook’d Brands we are growing rapidly and have abundant opportunities. We are a highly regarded Cloud Kitchen brand with a mission to become the leading virtual brand within the industry. Our mission? To empower every food moment around the world, whether it’s through customer service, account management or even deliveries. About this role: We provide the platform and tools to help our partners increase their visibility online and increase revenue by providing additional brands to their existing takeaway/restaurant as delivery only. As a Field Food Chef & Trainer, you will be fully accountable for training and setting up new stores and provide them with ongoing support and retraining as required. You will also be accountable for the development and growth of your area, driving both consumer choice and increased revenue to maximise your partners orders. Yo You will act as a trusted advisor to your partners in your region. Location - UK Wide Role Responsibilities: - Deliver on-site trainings and demonstrations to the clients (group and 1-1) and support sales team with any potential leads. - Support new locations with check-ins for the first 12 weeks of launch - Gain a thorough understanding of our products and services on a continual basis. - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors - Ensure the timely and successful delivery of our product / system training according to customer needs and objectives. - Establish efficient ways of working and managing end to end delivery of training and continuous progress review across all of your accounts. - Provide mystery shops to ensure quality and service is maintained - Mentor and prioritise order growth for activated restaurants, promoting business efficiency and growth - Take ownership and accountability of your region and focus on positive growth Role Requirements: - Kitchen experience in cooking or being head of a fast food kitchen - Focus on building and proactively managing relationships with the existing Key Accounts as well as with any potential customers - Result-oriented and customer focussed - Excellent communication, presentation and organisational skills - Self-motivated, pro-active and enthusiastic when dealing with customers. - Passion for continuous learning and self-improvement - Attention to detail, multi-tasking and quick learner - Ability to prioritise workload and ensure timely completion of processes - Must be driven to take on additional responsibilities or challenges - Possession of a full UK driving licence - Must be able to travel (essential to this role) – expenses and mileage will be paid / reimbursed. Should have access to own car and hold a valid UK driving license What you’ll get with Cook’d Brands: - Real impact on the company growth and implemented solutions. - People-first culture that supports innovation and encourages people to move forward. - A great learning environment dedicated to fostering both organisational and personal growth, and help you shape a rewarding and fulfilling career path. - Flexible working hours and remote/hybrid work arrangements - Friendly work environment - Social events and team building activities.
Waiting Staff for Corporate Offices in Central London We are currently seeking experienced and highly skilledWaiting Staff to join our team in serving the corporate offices located in the heart of London. This is an exciting opportunity for individuals who have experience working in prestigious environments such as five-star hotels, fine dining establishments, and Michelin-starred restaurants. As a Waiting Staff, you will be responsible for delivering exceptional customer service and providing an outstanding coffee experience to our clients in a fast-paced environment. Your role will include preparing and serving a variety of high-quality coffee beverages, attending to customer requests, and maintaining cleanliness and organization in the coffee bar area. Requirements: Proven experience as a Barista or Waiting Staff in a five-star hotel, fine dining, or Michelin-starred restaurant Ability to work efficiently in fast-paced environments, ensuring timely delivery of service Excellent knowledge of coffee brewing techniques and beverage preparation Strong customer service skills and a friendly demeanor Attention to detail and the ability to multitask Excellent communication and interpersonal skills This is a zero-hours contract position, offering flexibility in working hours. The pay rate for this role will be between £13 and £17 per hour, based on the candidate's experience and skills. If you are passionate about coffee, have a strong background in luxury hospitality, and thrive in fast-paced environments, we would love to hear from you. Please submit your application, including your resume and a brief cover letter outlining your relevant experience. We appreciate all applications; however, only those selected for an interview will be contacted. Thank you for considering this opportunity. We look forward to reviewing your application.
Come work with us at Koshari Street, a great team, great environment and one of the best growing fast food restaurants in London! Koshari Street is a vibrant and modern Egyptian Street Food restaurant (QSR). We are very fast very lean and we celebrate a great working environment as a family. Responsibilities: - Greet and welcome customers in a friendly and professional manner and provide help and recommendations for them - Organise ROTAs, in charge of staffing and hiring for the store - Full P&L responsibility for the store from labour cost to cost of food to operating costs - In charge of stock takes, new product development, customer feedback & reviews - In charge of forecasting materials needed for the store and ordering in advance from suppliers - Be able to roll up your sleeves and take charge of all tasks around the shop - lead the team by example and be prepared to take responsibility - Ensure food safety & hygiene guidelines are followed at all times - Opening and closing the store including washing up & store hygene maintenance - Prepare corporate orders & box them properly for delivery - All in all a responsible and excited store manager who has a sense in food and passion for quick service restaurants - Skills: - Strong hospitality skills with a focus on providing exceptional customer service in English (other languages are a plus) - Previous experience in food preparation and management in restaurant industry - Attention to detail and always being on time - Computer skills and ability to prepare presentations & work with Excel files - Ability to connect with & charm customers as well as explain food concept to new customers and attract customers into the shop - We offer competitive pay (£31k + up to £5k bonus per year) and a positive work environment and a lot of room to grow & get promoted. If you have a passion for food and the restaurant chain business, apply to this job. - Please note that this position may require standing for long periods of time and occasional lifting of heavy objects.
At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our . We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. Join us and make it your own story Trust us, you won't get bored, as you: take care of cleaning the hotel rooms and, when needed, the public areas handle additional special cleaning tasks in consultation with the Housekeeping Operations Manager/Housekeeping Supervisor ensure and maintain the established housekeeping quality standards work hand in hand with our hosts and hotel technicians to fulfil the needs of our guests are the go-to person for our guests on the floor and always know what to do take responsibility for lost and found items, because nothing slips through your fingers We've been waiting for you, since you have/are: gained experience in a similar position within the hospitality industry loving cleanliness and order, with a keen eye for the little details bringing a positive attitude and always have a smile on your face enjoying working with international guests and know how to handle their various requests speaking fluent French – English would be a plus What's in for you? That's how we groove: your style, your smile, your ideas – bring your personality to work better together – at work, during team events or just because it’s Monday 😉 less work, same money – for us, full-time means 35 hours and every hour counts no more excuses – we support your sports program you’re always welcome – 50 % on our F&B no matter how you get to work – a mobility allowance comes on top take it to the next level – secure yourself some extra cash through profit-sharing, talent scouting and positive reviews level up your game – Ruby takes you to the top innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players. Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story. Diversity, Equity & Inclusion We believe that... ...you can love whoever you want to ...you should decide for yourself whether and with which pronouns you would like to be addressed ...you can be proud of your heritage and culture ...you don't have to justify your religion or world view ...you are good, just as you are and make our team and Ruby's diversity unique We can't deal with: isms Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here. If you want to know what to expect, listen to Abdoulie's story from our Ruby Rosi in Munich. Department: Housekeeping Language required: English. The company We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. For us, luxury means uncomplicated comfort instead of formalities. Inspiring people instead of beautiful facades. Soul and character instead of glossy surfaces. For us, lean means not having to pay for anything you don't need or want. Simply leaving away the unimportant. In hotels, located in the heart of the city, we don't need a restaurant or room service. Instead, we want a casual bar that is open around the clock. We don't need huge rooms, since luxury is also possible in a small space. But we want that everything got its place and the most important things to work perfectly: Being connected, sleeping, freshening up. Diversity and being different is important to us, which is why we strive for a team where the most diverse bunch of people can find their place. With us, you should be yourself. Everyone brings their own rhythm and their own melody. This is how our unique groove comes to life. Did we mention, that we love music? As a team, we want to be the best at what we do. And we like to walk off the beaten path to do so. We enjoy what we do and don’t take ourselves too seriously. We prefer talking as equals with each other as well as with our guests, instead of hiding behind titles and formalities. We’re all united in our wish and goal: to give everyone – employees, guests and clients – the feeling of having arrived, where the real heart of the city beats. We’re not looking for a perfect CV, but rather a personality, which fits to our team. Sounds interesting? Apply now. Join us and make it your own story!
Meals while on shift Monthly Team Activities/Parties Regular Pay Reviews Staff Discount Flexible Rota-Mostly Evening Shifts Average of 20/30 hours a week Overtime Paid No Late Finish No Deep Cleaning of The Kitchen Only Fresh Ingredients used in our food Work in a Clean and Professional Kitchen Multi Award Winning Restaurant - Selected as one of the best restaurant in UK This is a fantastic opportunity for a passionate and ambitious chef to step into a fast-paced, kitchen cooking everything from scratch and serving modern Italian tapas and homemade fresh pasta If you would like to join a team of professional chefs working calmly and respectfully while delivering first-class food in a friendly and stress-free environment, then this is the right place. We are seeking like-minded people, passionate about cooking great food from scratch while learning and progressing rapidly and having a good time. If you are interested, please get in touch - A minimum of experience is desired, but an in-depth full training will be provided, so don't feel intimidated. Good Luck!
The Company Le Bab is the original modern kebab restaurant, offering refined seasonal kebabs in London since 2015. We take inspiration from traditional kebab styles, incorporating classical fine dining techniques and global gastronomic influences. Our kebabs are made from free-range British meat and top seasonal produce, paired with modern mezze, curated craft beers, and exciting cocktails. Our Values Hospitality: We believe in fostering a culture of compassion, care, and hospitality within our restaurant and community. It’s key to our success and builds positive relationships with customers, suppliers, and the wider community. Continuous Improvement: We monitor key performance metrics to assess and improve all aspects of our business, always striving for growth and excellence. Creativity: Staying ahead of culinary and service trends is essential. We encourage team members to contribute ideas that elevate both the food and customer experience. Work Hard: Enthusiasm and pride in our work are fundamental to maintaining a positive, supportive, and ambitious culture. Your Role As Assistant General Manager, you will support the General Manager in delivering an exceptional guest experience and overseeing daily operations. From managing staff and inventory to ensuring top-tier customer service, your leadership will be essential in maintaining high standards and cultivating a vibrant atmosphere. This role requires a hands-on leader who thrives in a fast-paced environment while staying true to our values. Career Progression: Our Assistant General Managers are viewed as “General Managers in waiting,” and we expect them to uphold and promote the culture that allows teams to thrive. This role offers the opportunity to shine in the absence of the General Manager, showcasing leadership qualities that will lead to future growth within the company. We offer extensive on-the-job training and opportunities for advanced apprenticeships to develop structured managerial skills. Core Responsibilities: Leadership & Team Management: Lead by example, setting a strong work ethic and promoting compassion, integrity, and collaboration within the team. Deputise for the General Manager in their absence. Manage busy shifts and maximise restaurant covers. Conduct and record team briefings before shifts. Communicate effectively with the restaurant team using official apps. Motivate and mentor the team to achieve company targets. Participate in training sessions and co-create quarterly staff meetings. Ensure all compliance training is completed on time. Assist with recruitment, interviews, and performance reviews for restaurant staff. Operational Excellence: Oversee the daily operations to ensure efficiency and quality. Lead shifts on the floor and ensure smooth operations. Manage opening and closing shifts as needed. Maintain cleanliness and presentation standards across the restaurant. Approve shifts, record incentives, and manage tip data. Conduct weekly bar stock counts and assist with inventory management. Support the Head Chef and the BOH (Back Of House) team. Guest Experience & Hospitality: Champion exceptional customer service and ensure every guest has a memorable experience. Handle customer complaints professionally and ensure swift resolutions. Continuous Improvement: Regularly assess restaurant performance to identify opportunities for growth. Encourage the team to contribute ideas that drive innovation and improve the customer experience. Coach team members through onboarding and ongoing development. Maintain high levels of product knowledge for both food and beverages. Conduct spot checks on food quality and provide feedback. Financial Management: Manage the restaurant’s budget, staffing, and inventory to ensure profitability. Monitor labor costs to align with financial forecasts. Control stock, waste, and staff meals/discounts efficiently. Collaborate with the Ops Manager and Marketing team to drive sales and implement marketing strategies. Adjust rota staffing levels during quieter periods to optimize efficiency.
Chicome is a family-run high-end Mexican Fusion Restaurant and Bar located in St Katharine Docs (Tower Bridge) that provides executive-level dining to its guests with high attention to detail service. Opened in late 2023 we continue our growth and take pride in our team that makes it happen every day! We are a people business. We are looking for an experienced Head Bartender to take charge of the bar, have a solid background in the drinks industry and a passion for wines, mixology, and attention to detail at every step. You will have a good understanding of wines, cocktail mixology, and a great level of customer service with at-table engagement. An ideal candidate will have the following: - WSET Level 1 (Preferably Level 2) - Signature creative cocktails in your bank - Great understanding of mixology and flavour combinations - Ability to create, document, and train fellow teammates on the drinks offering - Basic understanding of draught beer dispensing systems and its maintenance - Charismatic, high attention to detail, and ability to set priorities and complete set tasks and targets. - Good manners, polite communication, tidy appearance. Desirable, but not essential skills include: - Experienced in POS systems, back-end, and front-end settings - Past experience in waitering and guest engagement. What you may expect at Chicome: - Agile team leading with frequent improvement - Take charge and make your role matter by building ideas and we will make it happen - Team events and trips for great performance months and exceptional service - Unique new concept restaurant and bar where you are heard and your input matters - Internal progression and personalised performance reviews and training plans We believe in investing in our team, and we expect considerable dedication, team play, and attentiveness in return.
Preparing the food for cooking Keeping up with industry trends and creating new recipes with the Sous Chef Reviewing the menu and doing inventory Following the budget set by the Restaurant Manager Ordering food for the kitchen Managing relationships with distributors and resolving any issues with vendors, promptly Ensuring standard portions and quality of dishes Maintaining a clean and safe kitchen and ensuring sanitation practices in the kitchen
An exciting opportunity at a new start up Mona’s where the concept is an Indian & Turkish fusion serving up delicious curry rolls, thalis, salads and more. If you are enthusiastic about working in a small business where you are part of the Mona’s family, have a variety of responsibilities and the opportunity to develop and learn new skills we would love to hear from you. Some of your duties will include but not be limited to the following: Providing excellent customer service to walk in and take away customers. Be able to work in a fast paced environment in a calm and orderly manner. Be able to multi-task as you will have a variety of tasks and responsibilities. Be able to work on the main service counter and have a willingness to learn how to assemble and prepare food orders for walk in, take away and delivery customers. Adhere to the highest food safety standards and allergens regulations. Maintain cleanliness and sanitation of the kitchens, service counter, wash rooms and main restaurant area. Prepare and cook food items following the restaurants recipes and standards. Use specialised catering equipment to prepare certain dishes. Monitor inventory and inform senior staff of low stock levels. Work flexible shifts on rotation Work closely and effectively with other team members whilst maintaining respect and be able to assist in training of new members when needed. Qualifications & Requirements preferred: level 2 Food Hygiene & safety Certificate of Allergen awareness Previous experience in a fast food, kitchen and/or customer service environment Benefits: Although there will be full training on the job and opportunities to gain qualification dependent on commitment to the company, please no NOT apply if you do not have BASIC KITCHEN SKILLS or ENGLISH SPEAKING SKILLS. As part of our team you will receive an exclusive family and friends discount. Once you have committed to being a permanent member of Mona’s team, you will also receive a company pension. Competitive salary with review for an increase Experience- not required Languages - English at a good level Employment - full time / part time Starting time - immediate
Meals while on shift Paid breaks Monthly Team Activities/Parties Regular Pay Reviews Staff Discount Flexible Rota-Mostly Evening Shifts Permanent Contract Full-time Average of 30/40 hours a week Overtime Paid No Late Finish No Deep Cleaning of The Kitchen Only Fresh Ingredients used in our food Work in a Clean and Professional Kitchen Multi Award Winning Restaurant - Selected as one of the best restaurant in UK This is a fantastic opportunity for a passionate and ambitious chef to step into a fast-paced, kitchen cooking everything from scratch and serving modern Italian tapas and homemade fresh pasta If you would like to join a team of professional chefs working calmly and respectfully while delivering first-class food in a friendly and stress-free environment, then this is the right place. We are seeking like-minded people, passionate about cooking great food from scratch while learning and progressing rapidly and having a good time. If you are interested, please get in touch - A minimum of experience is desired, but an in-depth full training will be provided, so don't feel intimidated. Good Luck!
Pizza Metro Pizza is seeking a dedicated full-time Waiter/Waitress to join our vibrant front-of-house team! If you’re ready to be part of a restaurant that rewards your hard work and contributions, apply now! About Us: As a vibrant Neapolitan pizza restaurant with over 30 years of excellence, our metre-long pizzas are a local favorite! At Pizza Metro Pizza, we pride ourselves on crafting the perfect pizza from dough to bite and building genuine connections with our guests and the local community. What Makes Us Unique: Salary & Bonuses: Competitive pay starting at £11 to £16 per hr including service charge salary, and earn additional bonus based on your sales performance. up to 35 to 45-hour work week with overtime opportunities - A salary review after just 6 months, ensuring your dedication is recognized and rewarded. Paid Time Off: Birthday off, plus Christmas and 25 days of accrued holiday (pro-rata). Staff Discounts for you and your loved ones for groups up to 4. Referral Bonus: Earn £ for when you bring a new talent on board. What We’re Looking For: At least 2 years of experience Fluent English, Proud to represent our restaurant with professionalism and committed to maintaining high service standards.
Looking for a Supervisor for our new opening Restaurant Osteria Fiorentina at Chelsea SW10. Supervisor will be responsible for managing the workflow of the team by assigning tasks, supporting staff, monitoring results and reporting to senior management. You will contribute to the efficiency of the restaurant by reviewing and improving processes and setting targets for the team. Full time position. Up to £15 per hour based on experiences. You must have experiences in the same position or similar
We are seeking an experienced and passionate General Manager to oversee operations at our fish restaurant. The ideal candidate will ensure excellent customer service, manage daily operations, and drive profitability while maintaining a high standard of quality and sustainability in seafood offerings. Key Responsibilities: Operational Management: Supervise day-to-day restaurant operations, ensuring smooth service flow. Maintain food safety, hygiene, and quality standards. Oversee kitchen and front-of-house teams to ensure consistency and efficiency. Team Leadership and Training: Recruit, train, and motivate staff to deliver exceptional customer service. Manage scheduling, performance reviews, and conflict resolution. Customer Experience: Address customer feedback and complaints promptly and professionally. Ensure an inviting atmosphere and maintain high service standards. Inventory and Cost Control: Manage inventory, ordering, and supplier relationships to ensure fresh, high-quality seafood. Monitor food and labor costs to maximize profitability.
To lead our restaurant's marketing initiatives. The ideal candidate will develop and implement strategies to increase brand awareness, attract new customers, and retain loyal patrons, ensuring our restaurant continues to thrive in a competitive market. Key Responsibilities: 1.Marketing Strategy Development: · Develop and execute comprehensive marketing plans to promote the restaurant's brand, menu offerings, and special events. · Analyze market trends and competitor activity to identify opportunities and threats. 2.Brand Management: · Ensure consistent branding across all marketing channels, including social media, print, email, and in-restaurant materials. · Develop compelling content that aligns with the restaurant's vision and values. 3.Digital Marketing: · Manage the restaurant’s social media accounts, creating engaging posts and responding to customer inquiries. · Plan and execute digital advertising campaigns on platforms such as Google Ads and social media. · Optimize the restaurant’s website for user experience, SEO, and online reservations. 4.Promotions and Events: · Plan and coordinate marketing campaigns for new menu launches, holiday promotions, and special events. · Partner with local businesses and influencers for cross-promotional opportunities. 5.Customer Engagement: · Develop loyalty programs and strategies to improve customer retention. · Monitor and respond to customer feedback on review sites, social media, and other platforms. 6.Analytics and Reporting: · Track and report on the performance of marketing campaigns, using data to refine strategies. · Maintain and analyze customer data to better understand demographics and preferences. 7.Budget Management: · Manage the marketing budget, ensuring effective allocation of resources to maximize ROI. · Negotiate with vendors for advertising, printing, and promotional materials. 8.Collaboration: · Work closely with the restaurant management team to align marketing efforts with operational goals. · Train staff on promoting events, specials, and customer service best practices.
BAO Borough is seeking a Waiter/Waitress to join the team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Waiter/Waitress looking for a new role in an award winning, critically acclaimed group. The Position As Waiter/Waitress, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have the following, then we want to hear from you: Prior experience as a Runner, Commis Waiter or Waiter/Waitress within a high quality, restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group; Good knowledge of or experience in Asian cuisine and culture is a bonus! The Benefits We want to create a great place to work that mirrors the soft fluffy embrace of a BAO Your development is important to us. Within your first year with us, you’ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities. Our perks, hands down the best hospitality discount in London. 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts. and much more...