Restaurant server jobs in United Kingdom - Page 2

Position: Host/Hostess Location: Louche Soho, 5 Greek Street, London W1D 4DD Reports to: Venue Manager Employment Type: Full-time/Part-time About Louche Soho Louche Soho is a dynamic and lively bar in the heart of London’s Soho, renowned for its live music, stylish décor, and vibrant atmosphere. We are seeking a personable and organized Host/Hostess to be the welcoming face of our venue, ensuring guests have an unforgettable experience from the moment they arrive. Job Overview As the Host/Hostess, you will be the first point of contact for our guests, responsible for greeting them warmly, managing reservations, scanning IDs for entry, and coordinating seating arrangements to optimize the flow of service. You will work closely with the bar and floor staff to ensure all guests are seated comfortably and receive exceptional service. Key Responsibilities Greeting Guests: Warmly welcome guests as they arrive, check reservations, and manage the seating plan to ensure a smooth flow throughout the venue. ID Scanning: Scan guests’ IDs as required, ensuring compliance with licensing regulations. Verify age and provide wristbands or appropriate markings for entry after 9 pm. Managing Reservations: Handle phone calls, emails, and online bookings for reservations. Keep track of the reservation schedule and communicate with the bar and management team to ensure guest needs are met. Seating Coordination: Efficiently organize seating for guests, ensuring all areas are optimally filled while maintaining an enjoyable atmosphere. Adjust seating plans based on guest flow and reservation timing. Customer Service: Address guest inquiries, concerns, and special requests in a professional and friendly manner. Maintain a calm and organized demeanor during busy periods. Assisting with Event Guests: For special events, manage guest lists and coordinate with security or event planners to ensure smooth entry and seating. Communication: Maintain clear communication with bartenders, servers, and managers to ensure timely service and respond to guest needs quickly. Venue Atmosphere: Help maintain the ambiance by ensuring the front-of-house areas are tidy, and the seating layout remains organized. Requirements Experience: Previous experience as a host/hostess in a bar, restaurant, or hospitality environment is preferred but not essential. Skills: Excellent interpersonal and communication skills, organizational abilities, and the capacity to multitask in a fast-paced environment. Appearance: Maintain a professional, well-groomed appearance that reflects the high standards of Louche Soho. Customer-Oriented: A friendly, approachable demeanor with a passion for delivering outstanding customer service. Tech-Savvy: Basic knowledge of ID scanning devices and the ability to operate them efficiently. Training will be provided. Team Player: Ability to work collaboratively with the bar, floor staff, and management to ensure seamless operations. Benefits Competitive hourly wage Opportunity to work in a vibrant and exciting venue Staff discounts on food and drinks Training and opportunities for career advancement

Company Overview: Located in the heart of London, our restaurant is a highly sought-after destination for celebratory occasions and food enthusiasts seeking a bespoke culinary experience. With a menu that has been designed to honour the history and heritage of our all-female kitchen team and the delectable flavours of the North and East regions of South Asia - we take pride in delivering exceptional dining experiences. We are now seeking a talented and highly skilled Restaurant Floor Manager who is fluent in either Nepali, Hindi, or Bengali to join our team! Responsibilities: ➢ Overseeing day-to-day restaurant operations, from opening to closing, ensuring smooth service flow. ➢ Leading and motivating a team of skilled servers and waitstaff, empowering them to deliver outstanding guest experiences. ➢ Collaborating with the kitchen team to maintain efficient food delivery and quality control. ➢ Engaging with customers to understand their preferences and provide personalised and exceptional service to ensure guest satisfaction. ➢ Handling reservations, seating arrangements, and customer enquiries in collaboration with our Head of Reception for large bookings and high-profile events on and off-site. ➢ Managing inventory, tracking supplies, and ensuring adherence to health and safety standards. Requirements: ➢ Previous experience in restaurant management or a supervisory position, showcasing your leadership skills. ➢ Fluent in either Nepali, Hindi, or Bengali and proficient in English for effective communication and understanding of the cultural nuances within our kitchen of homecooks and translations between Front and Back of House. ➢ A passion for hospitality, a keen eye for detail, and a genuine commitment to delivering excellence. ➢ Strong organisational abilities and the capability to thrive in a fast-paced environment. ➢ Exceptional problem-solving skills and the ability to think on your feet. ➢ Knowledge of restaurant software and point-of-sale systems would be advantageous. ➢ Must be based in London or willing to relocate. Benefits: ➢ Competitive salary and performance-based incentives ➢ Staff and family discount ➢ Pension Scheme ➢ Opportunities for professional development and growth within the company ➢ Access to a supportive and collaborative team environment