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This is a rare opportunity to step into a high-impact leadership position at the heart of our Business Services Centre, shaping the future of controllership across M&S. As part of the BSC Leadership Team, you'll lead a large, diverse team and partner with some of the most senior stakeholders across Finance to deliver financial integrity, drive transformation, and enable better business decisions. You’ll play a critical role in modernising our finance function, driving standardisation, and supporting the implementation of SAP S/4HANA, helping us build a simpler, more agile M&S. To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. Your key accountabilities will include: • Leading all controllership activity across multiple business units including Food, Fashion, Home & Beauty, International, Property, Retail, and Digital & Technology, • Building, developing and inspiring a high-performing team of c.50 colleagues (with 4-5 direct reports), championing a strong performance culture, • Acting as a trusted senior partner to Finance Directors, the Group Financial Controller and wider Finance leadership, • Ensuring robust financial control, integrity of Business Unit financial statements, and leading internal and external audit relationships, • Driving standardisation, automation and continuous improvement, including supporting SAP S/4HANA implementation and finance transformation Your skills and experience will include: • Senior financial control experience in a FTSE 250 environment, ideally within retail or FMCG, • A proven track record of leading high-performing teams and driving performance, engagement and culture, • Strong experience working with Shared Service Centres / Centres of Excellence, with exposure to large-scale finance operations, • Demonstrated success in delivering automation, standardisation and process improvement initiatives, • Professionally qualified (ACA or equivalent) with the credibility to influence and partner senior stakeholders Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: • 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation, • Competitive holiday allowance with the option to buy more, • Discretionary bonus schemes linked to your performance and ours, • Strong pension and life assurance to help plan for the future, • Tailored induction and training to support your development from day one, • Exclusive perks and savings through our M&S Choices portal, • Market-leading family policies, including parental, adoption and neonatal leave, • 24/7 wellbeing support, including virtual GP access and mental health services, • One paid volunteer day a year to support a cause that matters to you We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-Hybrid #LI-CP2 #J-18808-Ljbffr

Reporting to the Associate Director of Digital Media, the Digital Media Agency Lead is responsible for driving accountability, governance and commercial value across JD Sports' digital media agency ecosystem. The role will own the strategic management of key agency relationships, ensuring partners deliver against JD's commercial objectives, growth targets and customer acquisition goals. Working across Digital Media and Performance, alongside Brand, Analytics, Finance, Procurement and Technology, the role will develop best-in-class supplier governance frameworks, optimise media partner performance, and maximise value from JD Sports' media and agency investments across multiple markets. As JD continues to scale globally, this role will be instrumental in ensuring agency partners support the business with innovation, operational excellence and measurable commercial impact. • Own the performance management framework for JD Sports' media agencies., • Develop and maintain supplier scorecards that measure business impact, media effectiveness, service quality, innovation, operational delivery and commercial value., • Lead Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs), ensuring agency are accountable for agreed KPIs and business objectives., • Identify performance gaps and drive corrective action plans to improve agency effectiveness., • Act as the primary relationship lead for key agency partner., • Establish governance frameworks that support consistent delivery, transparency and accountability across all relationships., • Challenge agency recommendations through data, performance trends and market benchmarking., • Ensure agency contributes proactively to JD Sports' growth plans through innovation, audience insights and media best practice., • Partner with Procurement, Finance and Legal teams to negotiate and optimise agency, agreements and key KPIs., • Support agency remuneration reviews, performance-based commercial models and contract renewals., • Identify opportunities for cost efficiencies, investment optimisation and incremental value creation., • Ensure agency delivers contractual obligations and agreed service levels., • Support governance of significant digital media investment across paid search, paid social, programmatic, affiliate, retail media and emerging channels in relation to the agency., • Oversee and input into supplier performance across the marketing technology ecosystem, including measurement platforms, audience solutions, attribution tools and media advertising technology partners., • Collaborate with Digital Media, Measurement and Analytics teams to improve measurement standards and media effectiveness reporting., • Work closely with Finance teams to ensure accurate agency invoicing, financial transparency and budget governance., • Monitor agency initiatives and identify risks, inefficiencies or opportunities for improved return on investment., • Ensure compliance with internal governance, auditing requirements and data privacy regulations., • Build strong relationships across Digital Media, Ecommerce, Brand Marketing, Analytics, Procurement, Finance, Customer Insight, Measurement and Data Privacy teams., • Translate agency performance and commercial insights into clear recommendations for senior stakeholders., • Support the Associate Director of Digital Media in agency strategy, business planning and agency evaluations., • Maintain an expert understanding of the digital media, sports fashion and retail landscape., • Benchmark agency performance against industry standards and competitors., • 5+ years' experience in digital media, media operations, supplier management, agency partnerships or commercial marketing roles., • Experience managing strategic relationships with media agencies., • Strong understanding of digital media channels including Paid Search, Paid Social, Programmatic, Affiliates and SEO., • Demonstrable experience developing agency performance frameworks and governance processes., • Experience leading commercial reviews, contract negotiations and agency performance discussions., • Strong commercial acumen with the ability to evaluate investment performance, media efficiency and supplier value., • Experience analysing digital marketing performance metrics, including ROAS, CAC, media efficiency and incrementality., • Comfortable working with performance dashboards, financial reporting and supplier scorecards., • Strong stakeholder management and influencing skills., • Able to engage confidently with senior agency leaders and internal stakeholders., • Excellent presentation and communication skills., • Proven ability to drive accountability without direct line management responsibility., • Understanding of GDPR, data governance and digital marketing compliance requirements., • Experience operating within structured governance, procurement and supplier management frameworks., • Supplier and agency performance against agreed KPIs and scorecards., • Improvements in media efficiency and investment effectiveness., • Commercial value delivered through agency and vendor optimisation., • Quality of agency governance and stakeholder satisfaction., • Adoption of innovation and best practices from strategic partners., • Delivery of cost savings, operational efficiencies and measurable business impact. #J-18808-Ljbffr

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been an FTSE 100 publicly quoted company since 2019, continuing to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day-to-day objectives. Role Details Title: Supply Chain Technology Manager Organisation/ Team: JD Sports Fitness Plc Group IT Reporting to: Head of Supply Chain Technology Location: Bury Headquarters Approx # of Direct Reports: 2-4 Business Environment JD Sports Fashion Plc has long been established as the leading UK specialised multiple retailer of fashionable branded and own brand sports and casual wear, principally through the growth of its main retail fascia, JD Sports. We instil our staff with the knowledge and training they need to fulfil challenging and rewarding careers. Our workforce is built on motivated self-starters, and we encourage our people to constantly seek ways to improve our business. This means challenging the way we merchandise, sell, and manage the business, being creative and forward-thinking in suggesting alternative solutions. Problems are solved and opportunities seized by people from all levels of the organisation, working together. Operational Environment We are looking for a dynamic Supply Chain Technology Manager to lead the deployment of our technology strategy within the region. This is a transformative leadership role where you will shape how our teams operate, manage complex technology projects, and drive innovation across our supply chain ecosystem. You will lead a team of engineers and technology specialists, ensuring the successful delivery of solutions that underpin our operational excellence. This is an exciting opportunity for a leader with strong technical understanding and the ability to thrive in an evolving environment with undefined boundaries—helping us define the future of supply chain technology. Role Description: The role is split into three key areas: • Ownership of Supply Chain Solutions Backlog: Design and configure solutions to meet business requirements., • Project Participation: Contribute to design activities on strategic supply chain projects., • Roadmap Alignment: Map new features and functionality to business needs, ensuring maximum value from IT solutions. Responsibilities • Lead Regional Technology Teams: Manage engineers and technical leads to deliver supply chain technology initiatives., • Deploy Advanced Solutions: Oversee implementation of WMS, WCS, TMS, LMS, ERP, middleware, digital twins, and AI technologies, including Manhattan Active and WCS platforms., • Vendor & Budget Management: Handle regional vendor relationships, support contracts, and contribute to budget planning., • Collaborate Across Functions: Work closely with the Head of Supply Chain Technology, Platform Manager, and teams in QA, Architecture, Data, and Service Delivery., • Stakeholder Engagement: Act as the primary technology liaison for regional directors and general managers, aligning technology execution with operational needs., • Drive Transformation: Lead short-term transformation projects and establish long-term continuous improvement practices., • Shape Team Operations: Define processes and ways of working to align with global standards and foster collaboration across regions. Experience and Knowledge Essential • Proven leadership experience in supply chain technology or related fields., • Strong technical understanding of WMS, WCS, TMS, LMS, ERP, and integration platforms., • Hands-on experience with Manhattan Active, WCS solutions, and emerging technologies such as digital twins and AI., • Demonstrated ability in people management, project delivery, and vendor management., • Comfortable working in a fast-paced, evolving environment with undefined responsibilities., • Excellent communication and stakeholder management skills., • Preferable, • Knowledge of Agile delivery practices., • Experience in large-scale transformation programs., • Budget management exposure. Skills / Behaviours Essential • Excellent planning and organisational skills – delivering and communicating plans effectively, with the ability to balance the requirements of multiple stakeholders, • A keen eye for detail and the ability to work accurately when working in a fast-paced environment with multiple competing priorities, • Strong interpersonal skills, offering a positive and adaptable approach to Project teams in a rapidly changing environment, • Proven problem-solving skills that demonstrate a methodical and analytical approach, • Excellent written and verbal communication skills, with the ability to adapt style for different audiences with varying degrees of technical experience, • Ability to build strong relationships and engage effectively with key stakeholders, including both third party vendors and internal IT and business teams We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. Thank you for your time #JD #J-18808-Ljbffr

JD Sports Fashion Plc invites a dynamic Supply Chain Technology Manager to lead regional technology teams and drive delivery across WMS, WCS, TMS, LMS and ERP platforms. You will collaborate with QA, Architecture, Data and Service Delivery teams to ensure operational excellence in a fast-paced retail environment. The role focuses on shaping technology strategy for the regional supply chain, managing contracts and budgets, and guiding digital twin and AI initiatives to transform supply chain #J-18808-Ljbffr

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London S

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the Lond

Maintain an expert understanding of the digital media, sports fashion and retail landscape.

Maintain an expert understanding of the digital media, sports fashion and retail landscape.

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