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  • E-Commerce Operative
    E-Commerce Operative
    8 days ago
    £26000–£28000 yearly
    Full-time
    Croydon, London

    The E-commerce Operative will be responsible for providing exceptional customer service by optimizing the online buyer experience. You will offer administrative and operational support. Responsibilities Customer Service: Act as primary point of contact for online and mail order customers, answering phone and email enquiries, resolving complaints and processing orders in an efficient and timely manner. Operational: Processing, packaging and shipping orders accurately; Organizing stocks and maintaining inventory; Inspecting products for defects and damages: Take pictures and film packaging process: Examine incoming and outgoing shipments: Organize warehouse space: Receive, unload and place incoming inventory items appropriately: check, verify and fill customer invoices: follow company safety and hygiene rules. Website Online Shop: Create, edit and upload product photography and descriptions to the e-commerce platform and remove discontinued/out-of-stock items in a timely manner. Stock Control: Assist with rolling stock checks, unpack and process daily deliveries, process returns and write-offs, assist with exit strategy for slow moving and discontinued stock, keep storage areas organized and easy to navigate; Inventory update – every week. SKILLS AND REQUIREMENTS: Must have good telephone communication skills. Experience within customer service. Able to work independently with a 'Can do attitude' Ability to resolve customer issues and address complaints. Basic computer literacy particularly Excel and Word, Internet and e-mail. Portuguese / English Speaking is a must.

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  • Senior Bookkeeper - Property and Development (Part-Time)
    Senior Bookkeeper - Property and Development (Part-Time)
    14 days ago
    £20–£25 hourly
    Part-time
    Claygate

    Claygate, Surrey 🕒 2 Full Days Per Week (Office-Based Initially) 💷 £20-25 per hour Candidate must have experience working in property for a developer. We are a growing residential property development and investment business seeking a hands-on Finance & Development Coordinator to take ownership of bookkeeping, VAT/CIS compliance, development cost tracking and property compliance across the business. This is a practical, embedded role within a small, fast-moving SME environment. What You’ll Be Responsible For Bookkeeping & Financial Control • Multi-company bookkeeping in Xero (SPVs), • Supplier payments and reconciliations, • Clean, audit-ready ledgers, • Weekly payment runs VAT & CIS • Prepare VAT returns, • Manage CIS verification and submissions, • Maintain HMRC-compliant records Development & Construction Cost Control • Track site budgets vs actual spend, • Monitor staged payments, variations and retentions, • Verify contractor invoices, • Flag overspend early Cashflow & Reporting • Maintain rolling 4–12 week cashflow forecast, • Produce monthly management pack (cash, debtors/creditors, VAT/CIS, site summaries) Private Work & Credit Control • Prepare staged invoices/applications for payment, • Track variations and retentions, • Manage aged debtors and follow up Rental & HMO Compliance • Track rental income and arrears, • Maintain compliance calendar (HMO licences, gas, EICR, fire, insurance), • Keep inspection-ready documentation Systems & Structure • Implement receipt capture and cost tracking systems, • Improve reporting processes, • Maintain structured digital filing About You • Strong Xero experience (essential), • 5+ years bookkeeping experience, • Confident with VAT and CIS, • Experience in property or construction, • Highly organised, practical and proactive, • Comfortable working independently in a small business This is a long-term part-time role with real responsibility and impact. Initially office-based in Claygate to embed systems properly. Flexibility may be considered once processes are established. If you enjoy bringing structure and financial control to growing businesses, we’d like to hear from you. Please apply with your CV and a short note confirming your experience with Xero, VAT, Property Development and CIS.

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