About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
We are looking for a Junior Sous Chef to join out kitchen team at Osteria Fiorentina in Chelsea. Responsibilities for this position include: - Helping prepare and plate menu items while ensuring that all food products are produced and plated according to Brand Standards - Responsible for upholding all standards and daily operations of his kitchen in conjunction with his Sous Chef and Head Chef - Assist with goal development and follow up, budget reviews. - Review the daily activities - Oversee and direct training of new hires in specified phases of the kitchen operation - Provide feedback to staff on their performance You will need to have experiences in the position Salary up to £16.50 per hour plus bonus and incentives. If you have experiences with Italian cuisine and meat is a plus.
About Us We are an independent, artisan bakery & pizzeria with 2 sites in Fulham. We make everything on site with a focus on quality, serving a largely local customer base. We're looking to improve our marketing presence with regular, thought out sales initiatives that reflect the work we do day to day. Role Overview We're hiring a part-time (6-8h/week) Digital Marketing Manager to take charge of our online presence, and customer engagement. This involves creating a social media strategy, managing content, posting to Social Media accounts (Instagram and TikTok), and engaging with local influencers where possible. You will be also taking photos and videos a few times a month and add to our content bank. You will be expected to: - Write engaging captions, take interesting videos, and handle basic account engagement. - Create offers and appropriately communicate and promote them using our Online marketing platform - Respond to any online customer reviews. - Track basic metrics (reach, engagement) and adjust strategy where needed Requirements Minimum one year experience managing social media accounts for food, retail, or hospitality businesses Confident taking and editing content using a smartphone or camera Strong understanding of Instagram trends and content formats Can work independently and stick to a regular posting schedule Able to travel to our sites at least once a week Excellent English language skills To Apply Send a short CV. If you have a portfolio or examples of photography/video, include those too.
Responsible for regularly updating and maintaining the online product inventory, including new arrivals, out of-stock items, price changes, and promotions. Ensure accurate product details such as name, ingredients,benefits, price, and availability are displayed for customer reference. Update website banners, landing pages, and special offers. Tracking key website metrics, such as sales trends, customer inquiries, and conversion rates, and generating reports for management is essential. Coordinate with developers to resolve technical issues, monitor the website for bugs or downtime, and implement backup and recovery procedures. Manage user-generated data, including customer reviews, inquiries, and accounts. Ensuring the security of sensitive customer information, including payment data and transaction history, is a key responsibility.
Supervisor Location: Fulham Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're an energetic, team-oriented individual, you might be the perfect addition to our team as an Assistant Manager. Help us bring the best taste to our customers while ensuring our team thrives and our operations run smoothly. That's the way we bowl! Key Responsibilities: · Help the General Manager planning and reviewing operations to ensure timely, accurate, and high-quality serving. · Ensure every dish meets our high standards of food quality, as well as every customer stay happy and satisfied. · Foster a supportive and productive team environment by maintaining strong relationships and effective communication within your team. · Strive to boost comparable sales, unlocking your store’s full potential. What We Offer: · Competitive Salary: Attractive compensation package designed to reflect your valuable contribution. · Continuous Learning: Opportunities for ongoing training and development to help you continue growing professionally. · Paid Breaks: Your hard work deserves time to relax and recharge. · Staff Meals: Enjoy delicious meals provided during your shifts. · Exclusive Discounts: A generous discount for you and your friends and family to enjoy our menu. Come and Join Our Honi Poke Team!
Duties and responsibilities: · Oversee the listing, marketing, and sale/lease of residential and commercial properties. · Recruit, train, and supervise real estate agents. · Prepare budgets, sales reports, and financial forecasts. · Ensure all transactions comply with legal and company policies. · Conduct regular meetings to motivate agents and review progress. · Produce and update new property listings and assist with marketing to ensure social media, photos, signs, and other materials are placed appropriately · Develop pricing strategies in line with market trends. · Organize filing systems and, when needed, help other real estate team members with contracts, such as title sheets, executing commissions, and coordinating buyer and seller information · Monitor expenses and ensure profitability. · Negotiate deals between buyers, sellers, landlords, and tenants. · Guide administrative assistants and direct daily operations to make sure procedures are followed · Maintain strong relationships with clients, ensuring high satisfaction. · Address client inquiries and resolve issues promptly. · Ensure proper documentation of all transactions. · Identify new business opportunities and market trends. · Work with legal teams to verify property documents. · Stay updated on industry regulations. Skill/experience/qualifications: · Bachelor &/Master’s degree or a related study and experience. · High school diploma, G.E.D. or equivalent required, bachelor’s degree preferred · Relevant experience in office management, real estate or, a related field strongly preferred · Excellent time management, problem-solving, and communication skills · Basic computer skills including experience with Microsoft Excel
Farina Pizzeria Napoletana in Notting Hill is looking for a Head Pizza Che. Competitive Salary. The ideal candidate must have at least a 2/3 experience and good knowledge of this role as southern style of Italian pizza, be reliable and able to work as part of the team, taking of suppliers, orders, rota and create a new season menu. Monday is our weekly closing day. 28 days of holidays, competitive salary and salaries review based on restaurants performances. Were a looking for a pragmatic, can do attitude person and to someone who love challenges.
Caffe Concerto is currently looking for an responsible delivery driver. Candidates must possess a valid full UK manual driving license without any points, moreover; candidates living locally near to Park Royal will be preferred. Duties and Responsibilities: 1. Transports and deliver items in a safe and timely manner, you will be delivering fragile products (cakes) most of the times to customers and branches. 2. Ensures customer are satisfied with the delivery services 3. Review orders before and after the shipment 4. Ensures schedules and routes are followed 5. Perform inspection of the vehicles on daily basis before 6. transportation to avoid the mishaps while on the road 7. Load & Unload the items from the delivery vehicle 8. Must abide the traffic rules and regulations. 9. sort out warehouse stuff and ingredients whenever required. 10. Candidate must be 25+ Immediately start, and the position is for the full-time only.
Duties and Responsibilities: · Oversee efficient kitchen operations by supervising staff, offering training, and providing ongoing guidance. · Prepare and cook a wide variety of Indian Asian dishes in line with the restaurant’s menu, ensuring food is hygienic, nutritious, and meets established quality standards. · Exhibit expertise in traditional Indian curries and introduce a monthly signature “Dish of the Month” to sustain customer engagement. · Ensure full compliance with food safety regulations. · Conduct monthly stocktakes and manage daily food orders according to UK purchasing standards. · Uphold high food quality, control portion sizes, and follow standardized recipes for consistency and minimal waste. · Promptly resolve food-related complaints. · Manage staff scheduling to ensure optimal coverage. · Oversee performance reviews, delegate tasks, manage inventory, reduce waste, and maintain the freshness of perishables. · Conduct taste tests, preserve authentic flavours, source premium Indian spices, herbs, and ingredients. · Adhere to all health and safety regulations, including food hygiene standards and safe food handling practices. ** Skills/Qualifications/Experience:** · Proven relevant experience, preferably with knowledge of Indian cuisine. · Strong culinary skills and a passion for food. · Excellent organisational and time management abilities. · Ability to work in a fast-paced environment and under pressure. · Strong communication and teamwork skills. · Relevant Bachelor’s or Master’s degree is required.
Overall, Job Purpose: To provide multidisciplinary service to all users to help in the smooth and efficient running of all sections within the lab to ensure safe, rapid, timely and accurate reporting of results. Investigation and analysis of samples for Haematology, and Biochemistry. The post holder will be required to work within any section of the department including core and On Call hours as required. Main Duties: To include, but not be restricted to, the following duties: 1. Participate in all areas of laboratory bench work, whilst adhering to standard operating procedures and participating in their regular review and update. 2. Perform Haematology, and other related tests accurately and efficiently. 3. Perform Biochemistry, Immunoassay tests and other related tests accurately and efficiently. 4. Perform/ monitor quality control program. 5. Assist in stock control. 6. Be aware of current advances and appraise new techniques. 7. Evaluate results for credibility and inform the Pathology Manager, Consultant Pathologist and / or the requesting clinician of any notifiable abnormalities. 8. Rotate through sections of the laboratory on a regular basis to maintain multidisciplinary skills for ‘On-Call’. 9. Communicate patients’ results and answer enquiries from health care professionals providing information regarding appropriate investigations required and explanation of results, within departmental guidelines and professional code of conduct. 10. Interpret clinical information and use scientific knowledge to process specimens for appropriate tests, seeking advice from senior staff and clinicians when necessary. 11. Operate and maintain all analytical equipment in the department. 12. Evaluate and monitor the accuracy and precision of laboratory investigations using appropriate quality control procedures. 13. Interpret complex scientific data and enter test results on pathology computer system. 14. Check reports for further action by clinical staff. 15. Authorise reports as delegated within departmental policy. 16. To assist when required in the preparation of documentation for UKAS (ISO) accreditation. 17. Able to solve complex problems within work area, but advise both clinicians and Manager of any clinical and managerial issues Training and Education 1. Multidisciplinary Training as required 2. To maintain own personal development and attend departmental meetings as required. 3. To maintain registration with the HCPC, including a personal development portfolio as proof of competence to practice. 4. To take an active interest in and keep abreast of developments in all disciplines. GENERAL DUTIES To become familiar with the day-to-day organisation of the Laboratory as it affects your work. You should be aware of the functions of the members of staff in the Laboratory as they affect your work. To attend laboratory meetings as required. To undertake such work as you are assigned in a careful and efficient way and in compliance with current quality standards, regulatory requirements and the Lifenity Quality Management System. To communicate in a friendly, helpful and non-prejudicial manner in your dealings with staff, clients and / or customers as you will be regarded as a representative of your Laboratory as well as the Company, and you should behave accordingly. Matters regarding patients are confidential and must not be discussed except in the course of your duties. You will be expected to sign an undertaking to observe all patient and Company confidentiality. To be aware of and abide by the rules and codes of the Laboratory. This includes all core HR policies such as absence reporting, requesting of annual leave, and is particularly important in the case of Health and Safety and Fire procedures. To behave in a professional manner and co-operate with all other members of staff at all times. You will be trained for the work you are expected to do. Do not attempt any work unless you have been signed off as competent to do so. These competencies must be maintained and reviewed. You should communicate any difficulties, problems, accidents or incidents affecting the department as soon as possible to a section leader/manager.
To manage the nursery and associated childcare provision within Once Upon a Time Day Nurseries policies and procedures, Local Authority Policies and procedures and all relevant legislation. To create a safe, warm and stimulating environment for all those who use Once Upon a Time services. To work as part of a team to assist in providing a safe, secure and stimulating environment for children. To work collaboratively with colleagues, parents, carers and other multi professionals. To be committed to ensuring safeguarding and creating an inclusive environment. Main Responsibilities: Children’s care, learning and play Support practitioners in meeting the needs of the individual children and families, ensuring children’s basic needs are always met, including good hygiene routines, nappies, meals encouraging good nutrition, planning and assessment etc To assist the staff team in setting up a safe and stimulating environment for children, ensuring a child centred environment providing a play-based approach to children’s learning Promote positive attitudes and behaviour at all times by providing a non-discriminatory environment which values and respects each child and family, ensuring an inclusive and safe environment having regard for SEN and safeguarding procedures and legislation Encourage parental involvement within the nursery, including parents consultations, events, and using parents as partners in their child’s learning and liaising with parents daily Health and safety: To be responsible for reporting accidents or health and safety issues and be conscientious of risks that may arise which may cause harm to children To implement and ensure health and safety guidelines and checks and adhere Once Upon a Time’s policies and procedures, including but not limited to on-going cleaning and sterilising duties within the setting, to reduce the spread of infection Staff: Effectively leading and supporting all nursery staff, students and voluntary workers. Ensuring a good level of supervision and support with their daily duties, identifying training and development needs, through individual supervisions, appraisals, observations etc. This may also include disciplinary meetings To lead/ organise staff, room and planning meetings (these will be out of nursery hours) To support the settings appointed persons in their role and taking on that role in their absence such as SENCO, Behaviour management coordinator To take part in recruitment and to support a team of staff to meet statutory ratio’s an contingency staffing where appropriate, and support a staff team in the appropriate skills, qualifications, experiences and qualities, ensuring the nursery is staffed to the required levels at all times General: To be responsible for the day to day running of the nursery To implement all of Once Upon a Time’s policies and procedures in all aspects of the nursery and other childcare services, and to review and develop them on an annual basis in line with relevant current legislation To ensure Welfare Requirements of the setting are maintained at all times and ensuring acceptable standards of practice that meets Ofsted criteria including Health and Safety and safeguarding, within the nursery environment General administrative duties associated with the running of the setting such as maintaining records on the children and their families, inventories, personal records, producing reports, writing letters, ordering supplies etc. To work collaboratively with colleagues to help support the development of the children within your care, guiding and sharing good practice, making sure that the nursery has a strong, reliable and consistent team Organising nursery events such as parents’ evenings, fete, annual trips, festivals and special events, that involve parents and carers (these may be out of nursery hours) To ensure the implementation of the EYFS curriculum for all children aged 0-5 years, and monitor how it is delivered To develop the setting by involving yourself and staff team in projects and programmes some of which will be initiated by the Local Authority To work collaboratively with outside agencies, to maintain effective relationships, providing services to the nursery, children and families, liaising with the Local Authority, Ofsted and other multi-agency professionals associated with the nursery and adhering LA policies and procedures and guidance To maintain an effective parent liaison system in order to work in partnership with parents/carers To oversee the efficient upkeep of the nursery, ensuring regular checks and maintenance of equipment, furniture and fittings Assisting in the collection, recording and banking of fees together with managing a budget and petty cash To monitor occupancy, reviewing numbers of children attending and following up enquiries promptly to ensure maximum capacity levels are maintained at all times. Assisting with the marketing, fundraising and advertising of the nursery to ensure the nursery runs to its full capacity and remains profitable You may be required to cover at another Once Upon a Time setting You may be required to work extra hours due to staff shortages, this will be repaid back using time-in-lieu at a time which is suitable to the nursery Qualifications: Proven experience in a nursery or childcare setting is essential. Excellent leadership skills with the ability to motivate and manage a team effectively. Proficient communication skills in English, both verbal and written. Experience working with children in various age groups is highly desirable. A level 3 or above qualification in Ealy Years Ability to drive initiatives that improve nursery operations and foster a positive learning environment. Join our team as a Nursery Manager and contribute to shaping the future of young minds in a supportive and enriching atmosphere.
Looking for a Supervisor for our Restaurant Osteria Napoletana at Notting Hill W11. Supervisor will be responsible for managing the workflow of the team by assigning tasks, supporting staff, monitoring results and reporting to senior management. You will contribute to the efficiency of the restaurant by reviewing and improving processes and setting targets for the team. Full time position. £16 per hour based on experiences. You must have experiences in the same position or similar If you speak Italian is a plus
Job Purpose: The Retail & Wholesale Managing Director will be responsible for overseeing all retail and wholesale operations at Sun Tyres. This key leadership role requires a proactive, hands-on manager who can ensure efficient operations, maintain high customer service standards, and drive business growth. The role encompasses full responsibility for staff performance, inventory control, vendor management, and financial reporting. Key Responsibilities: - Appoint and supervise staff, allocate tasks, and regularly monitor and review performance. - Liaise with staff to ensure timely and accurate communication of promotions, services, and product information to customers. - Ensure adequate reserves of product are maintained and stock control procedures are followed. - Examine product quality and regularly assess incoming supplies. - Handle customer queries and complaints in a professional and timely manner. - Authorise payments for received supplies and make decisions on pricing, discounts, and credit terms. - Prevent wastage and losses by ensuring proper usage and accountability of supplies. - Research and engage new vendors as needed while maintaining strong relationships with current suppliers. - Compile and analyse weekly, monthly, and annual revenue and expense reports to support strategic decision-making. - Ensure adherence to workplace health and safety standards and compliance requirements. Person Specification Essential: - Extensive experience in a management role within retail or wholesale environments. - Strong leadership abilities with a focus on performance development and accountability. - Proven experience in customer service and conflict resolution. - Sound commercial acumen with experience managing budgets and reporting. - Proficiency in stock control and vendor management. - Excellent organisational and time management skills. - Clear written and verbal communication skills. - Understanding of workplace health and safety legislation. - Proficient in English and Arabic Desirable: - Background in the automotive or tyre service industry. - Experience with stock and sales systems. Why Join Us? - Competitive salary package - Opportunity to work in a growing and dynamic business - Friendly and supportive team environment - Career development opportunities within the company Additional Information: This is a permanent, full-time role based in London. The role requires a motivated individual ready to contribute to operational excellence in a fast-paced environment.
Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.
Breakfast and Brunch Chef / Pastry Chef Wanted Full-Time We are looking for a talented Breakfast Chef / Pastry Chef to join our team at CA Japanese Pancakes in London! What we offer: Full-time position (40 hours per week) £ 13.50 per hour + 13.50% service charge 28 days paid holiday Yearly pay review Free food and drinks during shifts 50% discount on food and drinks when off duty We are a dynamic and growing brand with a passion for quality and creativity. If you have a love for breakfast service, pastries, and working in a friendly environment, we’d love to hear from you! Apply now and be part of our exciting journey.
General Manager – Marvee’s Food Shop, Ladbroke Grove Love Caribbean flavours? Live for late-night vibes and proper good music? This one’s for you. We’re on the hunt for a switched-on, charismatic General Manager to take the reins of a unique, multi-concept venue right in the heart of Ladbroke Grove. Part bar, part restaurant, part music-led hangout – this is a rare chance to truly make your mark. Marvee’s Food Shop – the brainchild of Chef Dom Taylor – opened its doors at UNDR in May, bringing bold Caribbean flavours and big energy to West London. Now we need a strong, people-first leader to run the day-to-day, take full ownership, and drive things forward with passion and purpose. You’ll be stepping into a creative, close-knit crew who treat each other like family – big dreams, no ego, and plenty of room to grow. What You’ll Be Doing: Running the show –* leading front-of-house and keeping vibes high from open ‘til late Customer love – handling bookings, reviews, enquiries and making every guest feel like a regular Team management – building fair, flexible rotas and making sure everyone’s working happy Training & development – guiding the FOH team to deliver next-level service, every time Linking up with the kitchen – keeping the flow smooth between pass and floor Keeping it clean & safe – making sure all health, safety, and hygiene standards are compliant & 5 star rated Stock & cost control – keeping an eye on ordering and costs to help maximise profits Culture builder – creating a positive, supportive space where people want to work About You: 5+ years in hospitality leadership – ideally as a GM, AGM or an experienced floor manager ready for the next big move A real people person – confident, approachable, and able to deliver and inspire energy Organised but relaxed – can handle the pace without losing your cool Passionate about Caribbean food, culture, and music Hungry to grow – you want to take ownership and help build something special This is your chance to lead something fresh, fun and full of flavour. If you’re ready to make noise in the West London scene, we’d love to hear from you.
This Position is only available to candidates with a valid UK work permit. Located in Teddington, Greater London, Tw118hg. We’re seeking a talented Chef de Partie to join our team. The position requires at least 1-2 years experience working in a kitchen using fresh ingredients. Our ideal candidate has: Previous experience as a Demi or Chef de Partie in a high volume operation. Strong culinary skills and a love of great food. Ability to thrive in a fast-paced, friendly productive environment. Very high standards of cleanliness and organisation. Leadership ability, we need people who our junior chefs will look up to and that want to progress. Eagerness and willingness to learn and develop. Experience in a Fine Dining kitchen is advantageous. Ability to produce dishes to a high standard. Passionate and ambitious to learn. To be able to run a section within the kitchen by themselves during a busy service. Benefits: Competitive salary, plus tips. Weekly pay and you will be paid for every hour you work. Working with fresh, seasonal ingredients. Potential for you to have input into the menu which changes often, to keep you interested and motivated to learn new things. Staff food when on duty. Friendly family environment. Working for an established business. Working 45 hrs per week. Extra hours can be made available for those that want the extra hours. Closed on bank holidays. Yearly pay review. Private pension scheme (optional). Progression opportunities. Full time contract. Staff parties. Staff discounts. Beyond skills we are looking for heart and personality and for a real passion for everything hospitality.
Duties and Responsibilities: · Oversee daily office operations, ensuring a smooth workflow and efficient administrative processes. · Manage scheduling and coordination of staff, including sales, customer service, and technical support teams, to ensure optimal coverage and productivity. · Oversee inventory levels of e-bikes and related accessories, coordinating with suppliers to ensure timely restocking and availability of products. · Ensure high levels of customer satisfaction by managing customer inquiries, complaints, and feedback effectively. · Assist in budgeting, invoicing, and payroll processes, ensuring accurate financial records and timely payments. · Implement promotional campaigns, manage social media presence, and support events or exhibitions related to e-bikes. · Ensure that the company adheres to all relevant health, safety, and environmental regulations related to e-bike sales and operations. · Monitor product quality and customer feedback to identify areas for improvement and ensure that the company maintains high standards. · Prepare regular reports on sales performance, customer satisfaction, and operational efficiency for senior management review. · Organise training sessions for staff to enhance product knowledge, customer service skills, and compliance with company policies. · Serve as the primary point of contact for internal and external communications, fostering positive relationships with clients, suppliers, and stakeholders. · Address any operational issues or challenges that arise, implementing effective solutions to maintain productivity and service quality. ** Skills and Qualifications:** · Proven experience in an office management or administrative role. · Background in customer service, with a focus on resolving inquiries and complaints effectively. · Experience in supervising or leading a team. · Relevant Bachelor’s /Master’s degree. · Familiarity with inventory control processes and supplier management.
Job description Company Overview With over 20 years of trusted service across London's government, commercial, educational, and retail sectors, Odesa Limited is seeking an experienced Area Cleaning Supervisor to help lead our dedicated team. Since 2003, we've built our reputation on reliability, clear communication, and consistently exceeding client expectations while maintaining the same trusted staff at client sites to ensure quality and consistency. As a people-first employer, we believe our staff are central to our success and provide comprehensive training, job security, and the tools needed to excel. We're looking for a supervisor who shares our commitment to excellence, environmental responsibility, and delivering tailored cleaning solutions that keep our clients' spaces at their best. Join a company where your experience will be valued and your work makes a real difference to London's business community. Summary As an Area Cleaning Supervisor, you will play a key role in managing and supporting cleaning operatives across multiple client sites in SW London. You’ll report directly to the Company Director and be responsible for amongst other things, ensuring high cleaning standards, training staff, conducting risk assessments, and providing cover cleaning when needed. This is a hands-on supervisory role that requires a proactive, professional, and disciplined individual. You will have access to a company van for work-related travel, so a valid manual UK driving licence is essential. Responsibilities - Supervise and support cleaning operatives across multiple sites - Ensure cleaning standards are consistently maintained and improved - Train staff on cleaning procedures and health & safety requirements - Complete and review risk assessments and method statements (RAMS) - Manage inventory and coordinate cleaning supply deliveries - Provide cover cleaning when needed (including early mornings) - Operate cleaning equipment such as carpet cleaners, floor scrubbers, and steam cleaners - Maintain clear and professional communication with clients and team members - Accurately complete reports and schedules using computer systems - Review and develop site specific documentation - Manage day-to-day cleaning schedules and one-off cleaning requirements on as an needed basis About You Essential: - Previous experience supervising cleaning teams - Strong technical knowledge of cleaning methods and equipment - Excellent organisational and communication skills - Fluent in English and computer literate - Strong leadership skills, reliable, professional, and disciplined - Ability to work independently and take initiative - Valid UK driving licence (manual) - Right to work in the UK Desirable: - Enhanced DBS certificate - Experience working across multiple sites - Health & Safety training or certification - Working Hours - Primarily weekday afternoons from 3pm typically - Early morning work (5:00 – 7:45am) required periodically - August deep cleans involve daytime hours - Occasional weekend work may be required Benefits - Competitive hourly rate: £14.50 – £15.50 - 25 - 35 hours per week with paid holiday - Use of company van for work purposes - Uniform and PPE provided - Ongoing training and development - Supportive, people-focused work environment How to Apply If you're a motivated and experienced Cleaning Supervisor who thrives in a team-focused and professional environment, we’d love to hear from you. Apply now with your CV and a short cover letter. Job Types: Part-time, Temp to perm Contract length: 6 months Pay: £14.50-£15.50 per hour Expected hours: 25 – 35 per week Benefits: - Company pension - Free parking - On-site parking - Schedule: - Monday to Friday - Weekend availability Experience: - Supervising: 2 years (required) - cleaning: 3 years (required) - Language: English (required) - Work Location: In person Reference ID: Area Cleaning Supervisor - Commercial Expected start date: 01/07/2025
Are you a dynamic, results-driven marketing professional ready to take the wheel of a growing automotive brand? We are a well-established and trusted car repair, servicing, and MOT centre, known for delivering high-quality workmanship and excellent customer care. As we expand, we are looking for a talented Marketing Executive to lead and manage all marketing efforts both online and offline. About the Role As our Marketing Executive, you will be responsible for planning, developing, and executing integrated marketing strategies to promote our services, increase brand awareness, and drive customer engagement. This is an exciting opportunity to join a forward-thinking business where your ideas and creativity will be highly valued. Key Responsibilities Digital Marketing a) Manage social media channels (Facebook, Instagram, TikTok, etc.) with regular content, campaigns, and paid advertising b) Maintain and update the company website and Google Business Profile c) Implement SEO and email marketing strategies d) Monitor online reviews and customer engagement e) Create digital campaigns around seasonal services and special promotions. Traditional Marketing: f) Design and distribute print materials such as flyers, posters, and in-garage promotional signage g) Organise local advertising (newspapers, radio, community newsletters) h) Build partnerships with local businesses and community groups to increase referrals i) Coordinate marketing support for customer loyalty and referral schemes Reporting and Strategy j) Track performance of marketing activities using key metrics k) Prepare monthly reports and insights for management l) Monitor industry trends and competitor activities to identify new opportunities Ideal Candidate a) Degree in Marketing, Business, or a related field (or equivalent experience) b) Proven experience in a marketing role, preferably in the automotive or service industry c) Excellent communication, planning, and creative skills d) Proficiency in digital tools (Canva, Mailchimp, Google Analytics, etc.) e) Strong understanding of both digital and traditional marketing channels f) Self-motivated, highly organised, and able to work independently What We Offer: a) supportive and collaborative working environment b) Competitive salary and potential for performance-based bonuses c) Opportunity to shape and lead the marketing direction of a growing business d) Career growth and professional development support
Barista Full-Time / Part-Time Join CA Japanese Pancakes in London! We’re looking for an experienced Barista to join our team at CA Japanese Pancakes, a dynamic and growing brand known for quality and creativity. What We Offer: Full-time (40 hours per week) or Part-time positions available 13 per hour + 13.50% service charge 28 days paid holiday Yearly pay review Free food and drinks during shifts 50% discount on food and drinks when off duty If you’re passionate about coffee, love working in a friendly team, and want to be part of an exciting brand, we’d love to hear from you! Apply now and join us on this journey!
Well established, family run business with a mellow working environment. Looking for an experienced technician who knows their way around a car. Must have: Full UK driving license Excellent diagnostic and repair skills 5.5 days per week; Monday - Saturday