Senior customer success manager jobs in Surbiton - Page 2Create job alerts

As a Customer Success Manager, you’ll own a portfolio of high-value enterprise customers, acting as a trusted advisor throughout the post-sales lifecycle. Contributing to the build-out of customer success processes and best practices. Customer success or account management experience in cybersecur

Customer Success Manager – Membership Association. Leading membership association seeks a highly ambitious and talented Customer Success Manager to join their fast-growing team. Reporting to t

They are recruiting a Part Time, 3 days per week Customer Success Manager to build, activate and grow revenue generating relationships with their existing, and new Clients. A great role if you have experience in Customer Success, Account Management, Pre-Sales or client facing B2B roles. Remote but t

Customer Success Manager - SaaS / Generative AI Location: London (Hybrid) Salary: Competitive + Bonus + Benefits About the Role Are you a people-first, tech-savvy professional who thrives on building lasting client relationships and driving value? We're looking for an experienced Customer

As our Customer Success Manager, you'll be the trusted partner our clients rely on. You'll build our Customer Success playbook from the ground up, establishing processes, metrics, and best practices that will scale with us. Whether you've established a Customer Success function, led a new team, or p

The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Track and report o

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

General Manager (Business Development Manager) – Furnishing Fabrics. Hybrid: 2 days office / 3 days visiting customers & sales team. Looking for a commercially sharp, people-first General Manager to help take this thriving 7-figure business into the 8-figure future it deserves.

Vickerstock are proud to be working in partnership with a well-established and growing supplier to UK food and drink manufacturers to recruit a Senior Customer Development Manager to drive sustainable commercial growth across a portfolio of B2B customers. Senior Customer Development Manager – B2B.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. By fostering innovation and collaboration, you'll contribute significantly to business growth and customer satisfaction.

A leading software company in London is seeking a Customer Success Manager to enhance customer satisfaction and drive loyalty.

A technology company in Greater London is seeking an experienced Customer Success Manager to oversee the customer lifecycle and ensure measurable success with their platform.

A global data platform provider is seeking a Customer Success Manager to support high-value airline pricing customers. Candidates should have experience in Customer Success within B2B SaaS, a track record of driving product adoption, and the ability to present to senior stakeholders.

Prior experience in Customer Success and excellent communication skills are essential for success in this impactful position. A leading dental software company is looking for a strategic Customer Success advocate to enhance service delivery and engage customers in the United Kingdom. You will lead b

The Customer Success Manager is a crucial ambassador for our clients. About the Customer Success Team. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry.

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping the

An innovative finance technology firm in Greater London is seeking a Founding Customer Success Manager. In this role, you'll manage the customer implementation lifecycle, ensuring a smooth onboarding process. You'll work closely with product teams and establish best practices for customer engagement

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

Join a small, but growing Customer Success function, taking ownership of a critical book of valuable clients worth around £600k ARR. A natural communicator who enjoys spending time with customers and building strong relationships. You’ll manage around 40 customer relationships including some reco

A financial technology company is seeking a Customer Success Manager to enhance client relationships and drive product usage growth. The ideal candidate will have at least 2 years of experience in account management or customer success, a deep understanding of financial markets, and effective commun

An exciting opportunity to join our Customer Success Team at Equinix in our London (or Slough) office, where you can provide best in class support through ensuring customer loyalty of global customers through self-directed engagement with executive level customer management. Develop, maintain and tr

Our Customer Success Manager will be an integral part of our global Customer and Product Success team. We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. Build trust and transparency with customers and

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to design and execute customer marketing programmes that drive adoption and expansion. The successful candidate will create robust customer-facing content, manage lifecycle programmes, and translate insights into scalable m

As the Manager, Customer Success, you will lead and develop the Customer Success team supporting the EMEA region. Demonstrated success leading teams in customer retention, training, or post‑sale engagement, preferably within SMB or mid‑market segments. This role also requires strong operational

The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. Can guide medium to large customers through

In dieser Rolle verwalten Sie ein eigenes Kundenportfolio und stellen durch hervorragenden Service langanhaltende KundenBeziehungen sicher.Hauptaufgaben umfassen die Durchführung von Verhandlungen, die Pflege von Kundendaten und das Organisieren persönlicher Meetings, verbunden mit einem strategis

We are looking for a Manager of Customer Success UK, Ireland & France to lead the local teams that work closely with our customers and community, walking them along their journey of building and scaling their DevOps practices, and drive them to stronger adoption of JFrog solutions. To be a Manager o

A leading recruitment company is looking for a Customer Success Manager to support customer retention and satisfaction across their customer base. Responsibilities include executing customer success strategies, improving customer satisfaction, monitoring performance, and collaborating cross-function

Successful candidates will have over 5 years in Customer Success, strong collaboration skills, and a drive for client success. A leading software company in Greater London is seeking a Customer Success professional to drive product engagement and customer retention. The role is based on-site with a

A leading software company is seeking a Customer Success Manager to strengthen relationships with top customers. The role involves onboarding new clients, providing support, and ensuring customer satisfaction. Ideal candidates will have over 4 years in a technical customer-facing role, preferably in

We are seeking an experienced Customer Success Manager to manage and grow relationships with our enterprise clients. Enterprise Customer Success Manager. Customer Success, Account Management, or related roles within banking, AML, or fraud environments.

The Customer Success organisation is composed of four teams: pre-sales, customer success, account management and support. The Customer Success Manager (CSM) role at AlphaSense is central to ensuring our clients realise measurable outcomes from their investment in our platform. CSMs partner with Acco

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. In this role, you’ll be resp

A growing SaaS company in Greater London is looking for a Finance Manager to handle all day-to-day finance functions, reporting directly to the CEO.

A leading software company in London is seeking a Customer Success Manager to oversee the complete lifecycle of customer accounts, ensuring satisfaction and retention. Strong relationship-building skills and a customer-centric mindset are essential, along with an ability to thrive in a fast-paced en

The Technical Customer Success Manager will play a vital role in ensuring LAIIER’s innovative solutions deliver maximum value to our customers. We’re looking for an incredible Customer Success Manager from a tech background, who demonstrates both technical and commercial acumen. Previous experie

As a Customer Success Manager you will be responsible for managing a pool of accounts on a one to many treatment model and be responsible for the entire lifecycle for their journey with Turtl, showing ongoing value from onboarding through to successful renewal. You are passionate about Customer Succ

Customer Success Manager managing enterprise accounts. Enterprise Customer Success Manager London. We’re looking for an Enterprise Customer Success Manager to join our team in London.

The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base. They should also be able to provide insights on customer-to-busi

A hospitality tech firm is seeking a Senior Customer Success Manager to lead a portfolio of Mid-market customers. The ideal candidate will have 5 to 8 years of experience in SaaS Customer Success and a data-driven mindset. In this London-based role, you will drive customer retention and satisfaction

We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. Our Customer Success Manager will be an integral part of our global Customer and Product Success team. Identify risk using health scores, product usage

Senior Customer Success Manager - AI & Data SaaS Scale-Up. Senior Customer Success Manager. Customer Success Manager (Tech-for-Good / Hybrid).

A dynamic AI solutions company in Greater London is seeking a Customer Success Manager to ensure clients derive maximum value post-sale. Ideal candidates will have 3+ years in customer success within a tech environment and communicate effectively in English, French, and Italian.

With continued expansion and new product launches underway, they are strengthening their Customer Success function and hiring a German‑speaking Customer Success Manager to manage a high‑value DACH customer portfolio. Strategic Customer Success: Run QBRs, create success plans, identify expansion

A leading payment technology firm in the UK seeks a Senior Customer Success Manager to lead the Customer Success function and manage a team. Ideal candidates will possess 5+ years in Customer Success, strong leadership skills, and experience in fintech, payments or SaaS industries. Responsibilities

We are looking for a motivated Customer Success Manager to support and grow an existing portfolio of B2B enterprise customers in a modern, technology-driven environment. At least three years of experience in Customer Success, Account Management, or a comparable role, or a relevant degree with practi