Senior customer success manager jobs in MitchamCreate job alerts

Location/s: Croydon, UK Recruiter contact: Alice Roostan Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is ...

Senior Lettings Negotiator We are looking to recruit a Senior Lettings Negotiator for our CHK Mountford Surbiton office. Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of succ...

Restaurant General Manager - Banstead General Manager - Prezzo Italian "Better Careers for Everyone!" 37000 plus strong tronc and bonus structure! Our Role As a General Manager at Prezzo, you'll be at the heart of your restaurant, leading your team to success while delivering exception...

- Business: emap - ___: ___ - : - Base Location: Croydon/Hybrid - Employment Type: Full time, Permanent - Salary: £ competitive DOE + Bonus Overall Purpose of the Role: Quality Food Awards (QFA) has been running for over 45 years in the UK and over 10 years in Ireland. QFA is a large...

We are seeking a dedicated Customer Success Manager in Northern England & Scotland for a leading provider of automated solutions in home and domiciliary care. The Customer Success Manager will play a vital role in supporting patients, ensuring seamless service operations, and achieving implementa...

To be successful as a Customer Journey Strategy Senior Manager, you should have experience with. As a Customer Journey Strategy Senior Manager. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer’s needs or pain-points to aid business und

Customer Success Management at a senior, lead, or principal level. Principal Customer Success Manager – Global Marketing. Principal Customer Success Manager.

Global Lifestyle and Sports brand High profile role as Senior Marketing Account Manager with this dynamic team of on the offensive to grow and manage strategic business partnerships and key accounts across the sports and lifestyle sectors. Success Talent embraces diversity andpromotes equal op

SENIOR CUSTOMER LIFECYCLE MANAGER. The client is looking for an experienced Customer Lifecycle Manager to lead CRM strategy across email, push, and lifecycle marketing, with a focus on driving customer acquisition, onboarding, and retention. Experience in customer lifecycle – with CRM or marketin...

As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. To be successful as a Customer Journey Strategy Senior Manager, you should have experience w

SENIOR CUSTOMER LIFECYCLE MANAGER. The client is looking for an experienced Customer Lifecycle Manager to lead CRM strategy across email, push, and lifecycle marketing, with a focus on driving customer acquisition, onboarding, and retention. Experience in customer lifecycle – with CRM or marketin...

As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. To be successful as a Customer Journey Strategy Senior Manager, you should have experience w

Join as the 2nd Customer Success Manager and help the business build a best-in-class Customer Journey!. ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support. A

As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. To be successful as a Customer Journey Strategy Senior Manager, you should have experience�

Please take a look at this fantastic opportunity to own the AI Product Management patch for an incredibly innovative and effective AI / ML Customer Experience SaaS scale-up.

Customer Success Manager - Join a Leading Global SaaS Technology Company. Are you ready to take your career to the next level with one of the world's fastest-growing Tech/Media companies? We're looking for a passionate Customer Success Manager to join the team in London and help corporate clients...

The Customer Success Manager will:. With rapid expansion across Europe and an exciting product roadmap, this new role is part of a broader investment in world-class customer experience. Act as the voice of the customer, escalating and resolving complex issues with speed and empathy.

The team is scaling, the products are strong, and the company is investing in client success as a growth function. Ideal background: 3–5 years in a CSM, account management, or relationship role within institutional FX Hands-on experience with electronic trading workflows - exposure to FIX and sim...

This is more than just a Customer Success Manager role. With a sub-50 headcount and strong funding/partnerships in place, the Customer Success team is growing to meet demand. Proven experience in SaaS Customer Success (mid to high-touch) owning a similar book (Ideally within a: CcaaS, CX platform...

Customer Success Manager Location :. They’re now looking for a Customer Success Manager to join the team and make sure their education partners are getting real value from the platform. What we’re looking for: Experience in a customer success or account management role, ideally in edtech or a re

Reporting to the EMEAL Sr Manager, Customer Success for the SASE business, in this role you will lead a team of high performance Customer Success Engineers, distributed across EMEA and LATAM. You will be responsible for managing a team of Customer Success Engineers (CSE) who enable customer succe...

REQUIREMENTS Previous experience in a B2B SaaS enablement role (Customer Success or Account Management) with a proven track record of driving retention and managing a successful expansion pipeline. Customer Success Strategies Maintain regular, proactive communication with customers, providing upd...

Due to successful growth and expansion they are looking to add an experienced Customer Success Manager to join their EMEA team. Customer Success, Customer Retention, Account Management, Deal Management, CRM, UpSelling, Cross Selling, Capital Markets. Customer Success, Customer Retention, Account ...

Please take a look at this fantastic opportunity to own the AI Product Management patch for an incredibly innovative and effective AI / ML Customer Experience SaaS scale-up. The Company AI MarTech, CX & Analytics SaaS $100m in funding from top investors Circa 700 employees - global offices 75% ma...

Due to successful growth and expansion they are looking to add an experienced Customer Success Manager to join their EMEA team. Customer Success, Customer Retention, Account Management, Deal Management, CRM, UpSelling, Cross Selling, Capital Markets. Customer Success, Customer Retention, Account ...

SENIOR CUSTOMER LIFECYCLE MANAGER UP TO £75,000 LONDON – 3X A WEEK (EVERY OTHER WEEK). THE ROLE The client is looking for an experienced Customer Lifecycle Manager to lead CRM strategy across email, push, and lifecycle marketing, with a focus on driving customer acquisition, onboarding, and reten...

Customer Success Manager - Join a Leading Global SaaS Technology Company. Are you ready to take your career to the next level with one of the world's fastest-growing Tech/Media companies? We're looking for a passionate Customer Success Manager to join the team in London and help corporate clients...

Customer escalation management, triage, prioritize issues, negotiate customer priorities, and manage expectations Develop strong relationships with our sales team, customers, partners and internal teams (TAC, Product Management, Engineering) Build and lead a team of Customer Success Engineers Dri...

Customer Success Manager Opportunity!. Customer Success, Account Management, or related client-facing roles—ideally in SaaS or ConTech. Serve as the primary point of contact for a portfolio of Tier 1&2 construction industry clients, ensuring successful onboarding, adoption, and retention.

The Customer Success Manager will: Advise clients throughout their journey—from onboarding to advanced strategic optimisation Act as the voice of the customer, escalating and resolving complex issues with speed and empathy Support client growth by identifying upsell opportunities and introducing ...

They’re now looking for a Customer Success Manager to join the team and make sure their education partners are getting real value from the platform. Experience in a customer success or account management role, ideally in edtech or a related field.

Customer Success Planning: Develop and execute customer success plans tailored to each client's unique goals and challenges. About the Job As a Customer Success Manager, you will be involved in the following activities: Client Onboarding: Lead the onboarding process for new clients, ensuring a sm...

Senior Client Success Manager (Marketing Effectiveness). The Client Success Manager will report to the Client Success Director and work closely with the client leadership team to ensure optimal delivery and satisfaction. As a Client Success Manager you will be the primary point of contact for our...

Principal Customer Success Manager – Global Marketing. Principal Customer Success Manager. Customer Success Management at a senior, lead, or principal level , working with high-value enterprise accounts.

Track and report on key customer success metrics, including customer health, satisfaction, and retention. Work closely with Sales, Product, Education, Customer Experience and Support teams to align on customer goals and deliver a seamless experience across the customer journey. Previous experienc...

Role Description The Client Success Manager will report to the Client Success Director and work closely with the client leadership team to ensure optimal delivery and satisfaction. Senior Client Success Manager (Marketing Effectiveness). As a Client Success Manager you will be the primary point o...

Comfortable working with asset managers, hedge funds, banks and brokers. The team is scaling, the products are strong, and the company is investing in client success as a growth function.

Please take a look at this fantastic opportunity to own the AI Product Management patch for an incredibly innovative and effective AI / ML Customer Experience SaaS scale-up. The Company AI MarTech, CX & Analytics SaaS $100m in funding from top investors Circa 700 employees - global offices 75% ma...

We are seeking a dedicated Customer Success Manager in Northern England & Scotland for a leading provider of automated solutions in home and domiciliary care. The Customer Success Manager will play a vital role in supporting patients, ensuring seamless service operations, and achieving implementa...

Ideal background: 3–5 years in a CSM, account management, or relationship role within institutional FX Hands-on experience with electronic trading workflows - exposure to FIX and similar protocols is a plus Comfortable working with asset managers, hedge funds, banks and brokers Clear, confident c...

A fast-growing, highly successful insurer based in Essex is currently seeking a Senior Customer Outcomes Manager. Production of monthly Customer Outcome monitoring. Drive tangible improvements for the customer by:.

Customer Success Manager Location :. They’re now looking for a Customer Success Manager to join the team and make sure their education partners are getting real value from the platform. What we’re looking for: Experience in a customer success or account management role, ideally in edtech or a re

Join as the 2nd Customer Success Manager and help the business build a best-in-class Customer Journey!. ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support. A

REQUIREMENTS Previous experience in a B2B SaaS enablement role (Customer Success or Account Management) with a proven track record of driving retention and managing a successful expansion pipeline. Customer Success Strategies Maintain regular, proactive communication with customers, providing upd...

As a Customer Success Manager, you will be involved in the following activities:. Regularly monitor customer health through metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and usage data to proactively address issues. Collaborate with CSEs and other departments, such...

Customer Success Manager Opportunity!. Key Requirements 2–5 years in Customer Success, Account Management, or related client-facing roles—ideally in SaaS or ConTech. Key Responsibilities Serve as the primary point of contact for a portfolio of Tier 1&2 construction industry clients, ensuring suc

Senior Client Success Manager (Marketing Effectiveness). The Client Success Manager will report to the Client Success Director and work closely with the client leadership team to ensure optimal delivery and satisfaction. Your role will involve building strong relationships, understanding client n...

The opportunity This is more than just a Customer Success Manager role. Customer Success Manager , you’ll own a book of around 60 accounts generating £700K+ in ARR. The role Onboarding new customers and ensuring smooth adoption of the platform Proactively identifying opportunities for growth and ...