Senior customer success manager jobs in MitchamCreate job alerts

An experienced Estate Agency Assistant Sales Manager / Senior Sales Negotiator is required to join a successful estate agency team in the Morden area. Local knowledge helpful: Previous Estate Agency experience essential! Worth Recruiting – Property Industry Recruitment Job Title: Assistant Sales Manager / Senior Sales Negotiator Sector: Estate Agency Location: Morden, SM4 5AZ Salary: OTE £60,000 per annum Position: Permanent, Full-Time Reference: WR90302 A respected local estate agency in South West London is seeking an experienced Assistant Sales Manager / Senior Sales Negotiator to join its local branch: Support sales performance, build strong client relationships, and maintain exceptional customer service standards. This opportunity is ideal for a property professional who enjoys working within a busy, customer-focused environment and takes pride in delivering results. You’ll be joining a recognised business with a strong local presence and an excellent reputation for customer service and market knowledge. What's in it for you (Benefits): • Competitive OTE and performance-based rewards, • Company car allowance and additional benefits package, • Ongoing training and career development opportunities, • Supportive and collaborative working environment, • Opportunity to progress within a respected local property business The Company: • Respected property company with a strong local presence, • Recognised for delivering high standards of customer service, • Focused on employee development and long-term success What You'll Be Doing (Key Responsibilities) as an Assistant Sales Manager / Senior Sales Negotiator: • Supporting the management and growth of sales performance across the branch, • Assisting with leading, mentoring and supporting members of the sales team, • Building and maintaining strong relationships with buyers and vendors, • Conducting valuations, property viewings and negotiating offers, • Generating new business opportunities and securing instructions, • Delivering outstanding customer service throughout the sales process, • Working closely with colleagues across departments to maximise opportunities, • Supporting branch targets and contributing to overall business success What our client is looking for (Skills & Experience): • Previous experience within residential estate agency at Senior Sales Negotiator or Assistant Sales Manager level, • Strong sales ability with a proven track record of delivering results, • Leadership skills and experience supporting or mentoring colleagues, • Excellent communication and negotiation skills, • Strong customer service and relationship-building ability, • Organised approach with the ability to manage multiple priorities, • Knowledge of the South West London property market, ideally Morden and surrounding areas, • Positive, proactive and professional approach, • Full UK driving licence essential Is this the role for you? Contact Worth Recruiting now! If you are interested in this Assistant Sales Manager / Senior Sales Negotiator role, please contact the Property Recruitment Team at Worth Recruiting immediately, quoting job reference: WR90303. About Your Application: • Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful., • Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website., • Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client., • Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client’s job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude, and ability of a candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me. Job Reference: WR90303 – Assistant Sales Manager / Senior Sales Negotiator – Residential Estate Agency

Join Superdrug Head Office- Make a Real Difference Every Day! Location: Croydon, United Kingdom. Hours:37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary:Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling.Here's the exciting bit… A day includes: An exciting opportunity has arisen to join the Superdrug Mobile team to support the development of desirable propositions and marketing communications to drive footfall and sales. You will have experience in crafting, engaging customer-centric propositions which will deliver great results, Strong planning and organisation skills, with the ability to balance multiple multi-channel campaigns. Reporting into the marketing manager you will play a key role in supporting and implementing our key drivers with a focus on acquisition, retention, awareness and developing our USP.Key Responsibilities:· Event and experiential, planning and execution. · Actively seeking opportunities to build the brand across multiple channels. · Raise the profile of the brand through the development of active marketing strategies and communication programmes in line with business objectives. · Supplier/Agency relationship management. · Support in the development and upkeep of Company Websites. · Develop, manage and monitor social media forums and activity to generate interest. · Creation of internal and external literature in support of promoting the brand. · Monitoring and reviewing sales and marketing campaigns and materials. · Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy. · Providing administrative support to the marketing manager and senior mobile manager. · Good collaborative working relationships with key partners, both internal and external, to support delivery of shared objectives. · Managing budgets and accurately accounting for all spend across the activities you're responsible for delivering. · Undertake any tasks that are in addition to those listed in the Job Description where required and within capabilities. . Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform.Personal Attributes: · Strong self-organisation, including the ability to work at pace and make appropriate prioritisation calls. · A real passion for interpreting performance data and making recommendations to improve campaign activity. . Sees every interaction with the customer as an opportunity to delight them and comfortable using different platforms to communicate with them.. Understands customer needs and empowers others to remove any barriers to deliver great service.. Uses positive language and behaviours in all interactions with customers and colleagues, building trust and rapport.. Always prioritises actions which delight the customer/colleague.. Suggests and supports new ideas and ways of working which are designed to improve services. . Confidently communicates, challenges and gives feedback to others.. Encourages teamwork & collaboration between their own team and others.. Recognises the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value.. Seeks feedback and listens to it, takes responsibility to find positive outcomes and solutions.. Generating ideas and feeling that they can be shared both within their immediate team and also outside of the team. . Is confident using data to make tactical decisions.. Is knowledgeable about their specialism and has an awareness of their wider market and to support with the current trends in their business area.. Actively looks for new ways of working through Ai that would benefit the business and move things forward.. Actively developing your ability to use AI effectively and think critically about outputs. . Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion.Desired but not essential:. Experience in developing and implementing complex, multi variant, personalised campaigns, particularly in 121 - direct mail and email.Here's what's in it for you: . 33 days holiday rising to 38 days with length of service. (inclusive of bank holidays) . 2 staff discount codes for yourself and a family member or friend. . 30% discount on Superdrug Own Brand Products both in store and online. . Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. . Company pension matching and bonus. . We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it. . Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK. . We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets! . Unrivalled Learning and Development programmes. . Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support... Come and be part of something special! For information on how we manage and store your data please go to https://privacy-policy/

Regional Manager Zachary Daniels is proud to be partnering with a highly ambitious, private equity-backed retail and service business as it continues its journey to become the number one operator in its sector. This is a business with serious momentum investing heavily in people, customer experience, operational excellence and growth. With a fast-paced, high-footfall estate and a leadership team committed to building a best-in-class operation, this is an opportunity for a Regional Manager to join at a pivotal stage of the journey and make a genuine impact. We are looking for an exceptional Regional Manager to lead a London region across a diverse, high-volume multi-site operation. This opportunity will particularly suit leaders from fast-paced retail or high street hospitality environments who thrive on visibility, pace, people leadership and commercial performance. The Role As Regional Manager, you will lead through a team of Area Managers, taking full ownership for regional performance, operational execution and people development across a dynamic London-based estate. This is not a role for someone who prefers to lead from behind a desk. Success will come from being highly present in the business, building strong teams, driving accountability and creating an outstanding customer experience in every location. The successful Regional Manager will play a key role in helping shape the next phase of the company's growth as it continues its ambition to become the market leader in its space. Key Responsibilities Lead, coach and inspire a team of Area Managers to deliver exceptional performance Build a high-performance, service-led culture across the region Drive sales, profitability and operational excellence across multiple sites Develop future leadership capability and succession within your teams Ensure consistency, standards and pace of execution across all locations Use data, KPIs and commercial insight to identify opportunities and drive results Partner closely with senior leadership to support growth and business transformation Act as a visible and energetic leader across your region About You We are looking for an authentic, commercially driven Regional Manager who loves operating in fast-moving customer environments. You will ideally come from: High street hospitality QSR Retail Other high-volume, customer-led multi-site businesses You will bring: Proven regional or senior multi-site leadership experience A hands-on, people-first leadership style Strong commercial and operational capability Experience developing high-performing managers and teams The ability to thrive in a pacey, evolving environment Energy, resilience and a genuine passion for customer experience A track record of delivering results through people Why Join? Join a business on an exciting journey to become the leader in its sector Be part of a highly commercial, growth-focused PE-backed environment Significant opportunity to influence culture, performance and future direction A visible senior leadership role with real autonomy and impact Competitive salary of £110,000 - £130,000 plus bonus and benefits Excellent long-term career progression opportunities If you are currently operating as a Regional Manager within hospitality, QSR or fast-paced retail and are looking for a business with ambition, momentum and genuine career opportunity, we would love to hear from you. BH35965

Join Superdrug Head Office- Make a Real Difference Every Day! Location: East CroydonHours:37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary:Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our online and offline platform.Here's the exciting bit… A day includes: Job PurposeThe Senior Systems Test Analyst is responsible for leading test activities across the Watsons Promotion project (Implementing the AS Watson Group solution for Planning Promotions) ensuring that systems and changes are delivered to a high standard of quality. The role provides test leadership, defines test approach and coverage and works closely with project and business stakeholders to manage testing risks and dependencies.Key ResponsibilitiesTest Leadership & PlanningOwn and define test approach and test strategy for the Watsons Promo project.Create and maintain detailed test plans and ensure appropriate coverage across functional and non-functional areas of the Watsons Promo project.Identify testing risks, constraints, and dependencies and proactively escalate where required. Test Design & ExecutionLead the analysis of requirements and determine the most effective and efficient test coverage.Design and review complex test scenarios and test scripts, ensuring traceability to requirements and acceptance criteria.Execute and oversee testing across System Integration Testing and provide User Acceptance Testing support, ensuring accuracy and pace.Ensure test data and environments are suitable and correctly configured to support testing activities. Defect & Quality ManagementEnsure defects are logged clearly and consistently, with sufficient evidence to support rapid resolution by the development team.Perform initial analysis of issues to help narrow down root cause and prioritisation.Monitor defect trends and quality metrics to inform release readiness decisions.Stakeholder Collaboration & ReportingAct as the primary testing point of contact for the Watsons Promo project.Provide clear and accurate test status reporting, including progress, pass/fail status, and outstanding risks.Work closely with project managers, business analysts and developers to coordinate testing activities and avoid delays. Customer focus Establish strong relationships at all levels.Manage tough/complex messages with all stakeholders.Role model collaboration to the team to exceed goals.Positive attitude towards feedback, uses this to generate initiatives to meet/exceed expectations, and shares feedback in a meaningful way.Effectively manage the team by playing to strengths and proactively addressing its opportunities. Ensuring everyone wellbeing & diversity is considered and celebrated.Feel empowered to challenge across different career bands and roles. Supporting other team members in shaping their work to do so."Key StakeholdersInternal: Watsons Promo Project Team - IT Project Manager, IT Business Analyst, AS Watson GIT Project Manager; Business Analyst & Developers. Project Representatives from the Trading, Commercial and Financial teams.This job is a good fit for you if:Proactively keep up to date with market and consumer trends in their specialism and feeds this into department strategy.Use data and insights to challenges the status quo to keep us ahead of the competition.Use data to inform and generate new ideas and make decisions to improve on future plans.Generate detailed customer focused initiatives, in line with the IT Department strategy and supports with execution.Listen to the customer and implements new ideas and ways of working which are designed to improve service considering both Online and Offline.Ensure the team prioritises actions which delight the customer/team member.Skills & ExperienceEssentialSignificant experience in a Test Analyst or QA role, including ownership of test planning and execution.Strong experience writing and reviewing test plans, test cases, and test evidence.Proven experience using defect and test management tools (e.g. JIRA or equivalent). Strong analytical skills with the ability to assess risk and test coverage.Excellent communication skills with technical and non-technical stakeholders.DesirableExperience in retail, e-commerce, or transactional systems environments. Experience supporting SIT and UAT in complex, multi-system landscapes.Helping your team understand when to use AI, when to rely on human judgment, and how to combine both. Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine work Role modelling behaviours to encourage confidence with AI. Actively developing your ability to use AI effectively and think critically about outputs Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion. Here's what's in it for you: • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonusWe offer Stream - a money management app that gives you access to a percentage of your pay as

#ShowOffYourShowroom Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer’s vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in!In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don’t just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don’t have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you’re interested in this role but think that your previous experience doesn’t completely match - apply anyway. You could be just the person we’re looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Uncapped commissionDiscounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more!#BelongWithUs We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.

Branch Manager • Annual Salary: £60,000 OTE, • Location: Croydon, • Job Type: Permanent Full-Time We are seeking an ambitious and dynamic Branch Manager to lead our estate agency branch to new heights of success. This role is ideal for an experienced estate agency professional ready to step into a management role or advance their leadership career. As a Branch Manager, you will drive performance, expand market share, and develop a high-performing team. Day-to-day of the role: • Lead daily meetings with the Estate Agency team., • Coach the team to achieve KPIs and monitor individual performance., • Encourage team development and progression., • Focus strongly on generating new and repeat business., • Develop and maintain robust relationships with vendors and buyers., • Coordinate with prospective buyers and arrange property viewings., • Negotiate offers and agree on sales while ensuring compliance with all regulatory standards. Required Skills & Qualifications: • Full UK Driving Licence for a manual vehicle., • Minimum of 2 years’ experience within Estate Agency at a Senior Negotiator, Property Valuer position, or higher., • Demonstrated ability to communicate effectively and create trusting relationships., • Ability to create and action business plans relevant to your branch., • Strong understanding of current legislation related to Estate Agency., • Ability to manage time-sensitive and high-volume workloads., • Renowned for delivering outstanding customer service., • Ability to work independently., • Proficient in basic Microsoft Packages with strong IT skills. Benefits: • £30,000 to £32,500 basic salary, dependent on experience., • Six months of supplementary payments to support pipeline building., • Uncapped commission scheme., • Company Car or a monthly Car Allowance., • Enrolment onto a fully-funded training course for a Level 2 Estate Agent Qualification., • Clear career progression opportunities., • New company-wide Elevate incentive program., • Employee Assistance Programme. To apply for this Branch Manager position, please submit your CV.

Branch Manager Garage Doors / Home Improvement / Trade Retail £45,000 Basic + Monthly, Quarterly & Annual Bonus + Company Car New Malden, Surrey – Branch Based Company Overview A long-established and growing business operating within the home improvement, building products and installation sector is seeking an experienced Branch Manager to oversee one of its established South East operations. The role has been created to further strengthen branch performance, improve day-to-day efficiency and support continued commercial growth. The company has built a strong reputation for service, reliability and quality delivery across both domestic and trade markets. Offering long-term stability and a supportive working environment, this opportunity would suit a commercially minded manager looking to make a visible impact across sales, operations and team performance. Job Overview The Branch Manager will take full responsibility for the day-to-day running of a successful retail and trade branch. Reporting into senior leadership, the role combines branch operations, customer sales, team management and installation scheduling. Success in the role will be measured through branch profitability, service standards, team productivity and commercial growth. Key Responsibilities • Oversee all branch operations including sales, admin, scheduling and customer service, • Lead and develop a small internal team to achieve targets, • Drive showroom, inbound and enquiry-led sales across product ranges, • Manage installation schedules, logistics and customer bookings, • Check deliveries, organise stock and maintain branch efficiency, • Handle customer enquiries via phone, email and face-to-face, • Monitor branch performance, productivity and service standards, • Maintain high standards of health & safety and branch presentation, • Generate repeat business through excellent service and aftersales support Person Specification • Previous Branch Manager, Depot Manager, Showroom Manager, Trade Counter Manager or Operations Manager experience, • Background in doors, construction supplies, builders merchants, home improvements, trade retail or installation sectors, • Strong sales ability with experience converting enquiries into orders, • Proven people management and team leadership skills, • Confident communicator with strong customer service skills, • Full UK driving licence Benefits • £45,000 basic salary, • Monthly, quarterly and annual bonus scheme, • Company car, • Company mobile phone, • Pension scheme, • 25 days holiday plus bank holidays, • Health cash plan, • Full product training, • Stable long-term career opportunity with an established business Next steps Candidates with branch management, trade sales, home improvement or construction supply experience are encouraged to apply. For a confidential discussion or further information, please submit your CV today.

Chapman Recruitment are recruiting for an experienced Business Area Manager to join a well-established and growing MEP contractor. Established in 2003, the company delivers complete turnkey solutions across Electrical, Mechanical, Automation & HVAC sectors, with a strong reputation for quality delivery and long-term client relationships.\n\nThis is an excellent opportunity for an ambitious, self-motivated individual looking to develop their career within a senior leadership position. The Business Area Manager role is based in Croydon area.\n\nAs Business Area Manager, you will oversee the operational management of designated projects while supporting company sales and marketing activities to drive growth and profitability. Working closely with the Managing Director and senior management team, you will play a key role in ensuring operational excellence, commercial success, and high levels of customer satisfaction across the business.\n\nBusiness Area Manager Key Responsibilities & Requirements:\n\n Proven experience in a senior operational or business management role within construction, engineering & building services.\n\n Engineering qualification desirable.\n\n Identify and develop new business opportunities to support continued company growth.\n\n Contribute to sales and marketing strategies aligned with business objectives.\n\n Collaborate with senior management to develop operational objectives, business plans, and budgets.\n\n Review and approve estimates, monitor contract performance, and manage variations and final accounts.\n\n Attend management and sales meetings to review performance, pipeline activity, and future opportunities.\n\n Ability to manage multiple priorities effectively and work to tight deadlines.\n\n Commercially driven with a strong focus on quality, profitability, and customer satisfaction.\n\n Support and maintain the company’s reputation for quality, reliability, and customer satisfaction.\n\nBusiness Area Manager Benefits & Career Opportunity:\n\n Join a respected and growing organisation in a senior leadership capacity.\n\n Attractive salary and comprehensive benefits package.\n\n Opportunity to influence business strategy and support continued company growth.\n\n Excellent long-term career prospects within a well-established and expanding company

Overview We’re Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Join us, and as a three-time TargetJobs Graduate Employer of the Year and a The Times Top 100 Graduate Employer, we’ll give you the freedom to explore your potential – and the support to shape your own career journey. Ready to make your move? Why join the Graduate Management Training Programme? As a Graduate Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we’ll invest in you. You’ll be in a supportive environment where you’ll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within ...

Job Title: Sales Manager Location: Sutton - Surrey, West Sussex, Berkshire, South and West London Salary: Competitive - depending on experience Sales Representative - £38K - £48K Senior Sales Managers - £50K-70K National Sales Manager - £70K-£85KJob type: Full Time - Permanent Are you ready for your next role in a successful, progressive company with fantastic career development opportunities? We're looking for the very best talent to join us at this exciting time in our journey, as we continue to strengthen our market leader position by providing an even better customer experience. Would you like to be part of this? We have an exciting new role for a Business Development Representatives who will be responsible for maximising profitable revenue across all income streams by winning new Territory Sales business and retaining and developing existing business. Key Responsibilities: To manage and grow revenue from a portfolio of existing customer accounts. Develop new business opportunities within a defined geographic territory. Maintain and grow revenue at site, office and project level within a defined geographic territory. Support National Accounts with local representation at Site, Office & Project level within defined geographic territory as necessary.You will be responsible for covering the Sutton, Surrey, West Sussex, Berkshire, South and West London areas in this role. What can we offer you in return? You'll be joining a highly successful independent powered access company, one of the largest independent hire companies in the UK. An excellent package including all the expected benefits a Salesperson can expect, plus a generous holiday entitlement and good pension package. About You: If you join the team, we'll provide you with everything you need and ensure you are equipped for success. We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations. To succeed in this role, you will bring the following skill-set and behaviours: Experience of developing effective customer relationships, generating real business growth and winning and developing new business. Experience of plant hire or construction industry (beneficial but not essential) Track record in delivering clear and measurable improvements. Excellent influencing and negotiation skills, superior networking skills. Strategic approach with the ability to balance day to day activities with a focus on delivering long term objectives. Innovative approach with the ability to move quickly in order to exploit business opportunities. High level of personal drive and motivation for achieving stretching targets. Full driving Licence Computer literate Available out of hours for customer entertainment when requiredBenefits: Competitive salary Mobile / Laptop Pension 23 days a year holiday plus bank holidays Private healthcare Company CarHow to Apply: Interested candidates are invited to submit their CV. Candidates with the relevant experience or job titles of: B2B Sales, Area Sales Manager, Regional Sales Coordinator, Field Business Development Manager, Account Manager, Key Account Manager, Sales Development, Sales Coordinator, Sales Coordinator, Sales Team Lead, Business Development Lead, Sales Controller, Direct Sales, Account Sales Consultant, Sales Account Specialist, Key Sales, Business Developer, Senior Sales, Business Development, Sales Development, Business Development Lead, Business Development Specialist, may also be considered for this role

Operations Manager Middle Eastern Restaurant Group Salary: £40,000 - £50,000+ (Performance Based) Full-Time | Permanent We are currently working in partnership with a highly successful and internationally expanding Middle Eastern restaurant group to recruit an experienced and commercially driven Operations Manager. This is an exciting opportunity to join a well-established, high-performing restaurant brand with a proven concept that is already achieving exceptional success globally. As the business continues to grow and expand internationally, they are now looking for a strong operational leader to take full control of the day-to-day business and drive the restaurant to even greater levels of success. This is not a traditional Restaurant Manager role. The business already has an established Restaurant Manager, Assistant Manager, Head Chef, and Sous Chef in place. They are now seeking someone who can oversee the entire operation, lead the management team, maximise business performance, and be fully trusted to run the restaurant independently while ownership focuses on global expansion. The Role The successful candidate will take full operational responsibility for the restaurant, ensuring exceptional customer experience, strong financial performance, and consistently high operational standards. Key responsibilities include: Driving sales growth and increasing customer traffic Maximising operational efficiency and profitability Leading, motivating, and developing the management and wider restaurant team Maintaining exceptional service standards and customer satisfaction Implementing strategies to increase repeat business and overall performance Taking full accountability for the restaurant's success in the owners' absence Delivering record-breaking results through strong leadership and commercial focus Ensuring the restaurant consistently operates at the highest level The Ideal Candidate Our client is looking for a confident, ambitious, and hands-on hospitality professional with strong operational and commercial experience. The ideal candidate will have: Proven experience in a senior hospitality or restaurant operations role Strong leadership and people management skills A commercially driven mindset with a passion for achieving results Experience increasing sales, customer footfall, and business performance The ability to take ownership and manage the business independently High standards, strong organisational skills, and attention to detail A proactive and hands-on leadership style Experience within high-volume or premium dining environments would be highly advantageous Salary & Benefits Basic salary between £40,000 - £50,000 The client would ideally appoint at the lower end of the salary range initially, with clear and achievable performance-based incentives designed to increase total earnings to £50,000+ Excellent long-term growth opportunity within an internationally expanding restaurant group Opportunity to play a key leadership role in the continued success and growth of the business This is an outstanding opportunity for an ambitious Operations Manager looking to make a genuine impact within a fast-growing and restaurant brand. To apply, please submit your CV along with a brief overview of your relevant experience and achievements

Senior Enterprise Customer Success Manager. Customer Success, Account Management or a customer-facing commercial role. We're partnering with a high-growth international SaaS organisation seeking an experienced Enterprise Customer Success Manager to join its expanding global team.

Customer Success and Relationship Manager (French Speaking). You will oversee a portfolio of global accounts, driving engagement and success across international financial markets. Be part of a collaborative, forward-thinking team that values client success and continuous improvement.

Customer Success Manager - London. Customer Success Manager needed, based in Hoxton London with ideally 1 day per week (or every 2 weeks) in the office; salary £45-65k, plus 40% uncapped OTE. Opportunity to join one of the UKs fastest-growing AI companies, doing meaningful work with customers acros

Senior Enterprise Customer Success Manager £78,000 - £83,000 | UK Remote | Permanent We're partnering with a high-growth international SaaS organisation seeking an experienced Enterprise Customer Success Manager to join its expanding global team. Build trusted relationships w

As Customer Success Manager, you will own the long-term success of some of the company's most strategic enterprise clients in Northern Europe, taking full accountability for adoption, value realization, and retention. You will act as a trusted advisor to senior stakeholders, be the strongest interna

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. At least 3+ years experience in an Account Management or Customer Success Manager role. The Enterprise Customer Success Manager will be responsible for

Customer Success Manager (CSM). Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes. Strong commercial acumen with a track record of growing customer accounts.

Customer Success Manager @ Tes. We’re moving beyond reactive support and building a more proactive, value‑led Customer Success function, one that truly wraps around customers, understands their day‑to‑day challenges, and helps them get meaningful outcomes from our products. Because the role

Senior Customer Success Manager – Insurance SaaS | London/Chelmsford | Hybrid. Eurobase is looking for an experienced Senior Customer Success Manager to join our growing Insurance division, working with enterprise clients using our Synergy2 platform across the global (re)insurance market. Experien

Customer Success Manager - AdTech. We’re partnering with a well-known independent AdTech business looking to hire an Account Manager to join their Customer Success team. Previous experience within customer success, account management, campaign management or digital advertising operastions.

The business is looking for a senior, commercially minded Customer Success professional to become their first dedicated Customer Success hire in Europe supporting enterprise retail partners across the region. Enterprise Customer Success Manager. Customer Success, Strategic Account Management or Ente

Senior Customer Success Manager - Influencer Marketing Agency & SaaS Tech. They’re looking for a Senior Client Solutions Manager to join their Client Solutions team. You will not be running the campaigns yourself as they have Campaign Managers doing that role.

The Customer Success Manager will shape the customer journey, establish onboarding frameworks, and manage key client relationships. Proactively manage the full customer journey from onboarding through to retention and growth. Track and report on key customer metrics including adoption, utilisation,

At least 3+ years experience in an Account Management or Customer Success Manager role. This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals. Experience in customer success.

ServiceNow Senior Engagement Manager (SEM) is responsible for leading ServiceNow engagements, typically managing multiple concurrent projects. Customer Focus: Builds strong relationships and champions client success. The SEM serves as the central delivery lead, ensuring alignment across internal tea

The role sits at the intersection of Customer Success, Sales, and Technical Support, requiring someone who is equally comfortable building senior stakeholder relationships as they are engaging in semi-technical conversations around enterprise backup and data protection environments. Customer Success

B2B customer success, account management, customer operations, or partner operations experience. The right person is relationship-oriented, highly organized, and comfortable operating across customer success, channel relationships, and product operations. In practice, expect roughly a 60/40 split: a

We are looking for a Customer Success Manager to build strong client relationships, drive platform adoption, and ensure customers achieve maximum value from our solutions. Experience in Customer Success, Account Management, Client Services, or a similar customer-facing role. Act as the voice of the

In 6 months, success in this role would be high customer retention, relationships built with senior stakeholders at top customers, identified at least one champion at each customer, strong partnership with the sales team, all meeting and feedback notes logged on the CRM system and having at least 60

Screening with VP Sales & Success or Head of Customer Success, Case Study with VP Sales & Success & Head of Customer Success, Final Round with CEO. We’re hiring an Enterprise Customer Success Manager to own the relationship with our most strategic customers. Enterprise Customer Success Manager.

The Enterprise Customer Success Manager is responsible for driving customer retention, adoption, and commercial growth through strong relationship management, strategic engagement, and cross-functional collaboration. Proactively identify opportunities to improve Customer Success processes, tools, an

Customer Success Manager (German Speaking) – Junior, Senior & Enterprise Levels. Customer Success Manager (Mid / Senior). German-speaking Customer Success Managers.

You'll sit where commercial, operations and customer success meet - the kind of role where you'll learn how a start-up actually gets built and have a real hand in scaling it.

An exciting opportunity for a Customer Success Manager to work with innovative, high-growth businesses, supporting them through their commercial and technical journey and helping them unlock their full potential. Experience in customer success, account management, or client-facing roles. Develop cle

United Cerebral Palsy of Georgia is looking for a Customer Success Manager to lead a team in Sheffield City Centre. This full-time hybrid role emphasizes customer satisfaction and commercial growth. You will manage a high-performing team, ensure exceptional support for customers, and implement strat

The ideal candidate has customer relationship management experience, particularly with Tesco, and strong communication skills. Reed Specialist Recruitment is seeking a dedicated Technical Account Manager in South Wales. This role involves managing customer accounts in a fast-paced food manufacturing

As a Customer Success Manager at Orbital, you’ll own the end-to-end success of a portfolio of customers - ensuring they achieve clear, measurable value from our products and become long‑term advocates. Customer Success, Account Management, or a similar customer‑facing role in B2B SaaS. This ro

Customers are at the heart of everything we do at Silverfin, and as a Customer Success Manager you will own the customer journey and work cross‑functionally with Product, Marketing, and Sales teams to ensure we spoil the customer with a truly standout and superior experience. As Customer Success M

Feed customer insights and product feedback back into the business – you’re closer to the customer than almost anyone. We’re building out a Customer Success function, and this is one of our early hires into it. As a CSM at Modo, you’ll own the product relationship across a portfolio of accou

You will serve as the primary contact for customer journeys, driving adoption and roll-out, while building strong relationships and engaging in continuous client support. Join NICE to make a significant impact in customer engagement. NICE is seeking a professional within the Value Realisation Servic

Centaur Labs is looking for a Customer Success Manager to become a strategic partner to our most important customers in the United Kingdom. This role offers a dynamic work environment focused on customer success. You will guide customers in adopting the Salesforce platform, ensuring operational exce

Due to the sustained growth and expansion of the business, DSW are now looking to welcome a field‑based customer account manager, the successful applicant will be exclusively managing existing customer accounts and will also have the ability to convert warm leads passed on by the sales and marketi