106 Best implementation manager Jobs in Mitcham (August 2025)

La Nonna is seeking a highly motivated and experienced Assistant Manager to join our team in London! If you have a proven track record in delivering exceptional guest experiences and a genuine interest in the art of crafted pasta, we encourage you to explore this exciting opportunity. At La Nonna, every day brings a new experience. As our Assistant Manager, you will work closely with the Manager in overseeing all facets of our London venue. This includes the direction and coordination of daily operations, financial oversight, ensuring adherence to building regulations, and playing a key role in our People & Culture initiatives. Your responsibilities will also encompass: • Providing strong leadership and support to the Manager., • Managing staff rotas and collaborating with Business Development on scheduling for both regular service and corporate events., • Implementing operational strategies aimed at maximizing guest satisfaction, with a focus on achieving a five-star entertainment experience and driving positive social media engagement., • Taking ownership of health and safety standards, ensuring compliance, delivering training, conducting risk assessments, and serving as a primary first aider during your shifts., • Partnering with our People and Culture team on all aspects of the employee journey, fostering positive employee relations, and supporting team development to enhance our venue's culture., • Managing procurement processes, building strong relationships with our suppliers and contractors, and overseeing stock control., • Continuously seeking opportunities for improvement across all areas of the business, including people management, financial performance, health and safety protocols, and service excellence. We are looking for a passionate individual who is ready to take on a rewarding challenge and contribute to the success of La Nonna.

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Job Title: General Manager Position Overview The General Manager (GM) is responsible for overseeing the daily operations and long-term strategic direction of the organization (or business unit), ensuring profitability, operational efficiency, and high levels of customer and employee satisfaction. The GM reports to the CEO or Executive Board and leads cross-functional teams to achieve company objectives, drive revenue growth, manage budgets, and uphold brand standards. Key Responsibilities 1. Strategic Leadership • Develop and execute the company’s strategic plans and annual goals., • Identify new market opportunities and recommend business development initiatives., • Monitor industry trends and competitive landscape to maintain market positioning. 2. Financial Management • Prepare, manage, and oversee annual budgets, forecasts, and financial reports., • Analyze P&L statements, balance sheets, and cash flow to ensure financial health., • Implement cost-control measures and optimize resource allocation. 3. Operations & Performance • Oversee day-to-day operations across departments (e.g., Sales, Marketing, Operations, HR, Finance)., • Establish performance metrics (KPIs) and monitor progress toward operational targets., • Streamline processes and implement best practices to increase efficiency. 4. Team Leadership & Development • Recruit, mentor, and retain high-performing managers and staff., • Conduct performance reviews, set development plans, and foster a culture of continuous improvement., • Promote teamwork, collaboration, and open communication throughout the organization. 5. Sales & Marketing Oversight • Collaborate with marketing to develop promotional strategies, brand positioning, and pricing models., • Set sales targets, track sales performance, and coach the sales team to achieve revenue goals., • Cultivate relationships with key clients, vendors, and partners. 6. Customer Experience & Quality Assurance • Ensure customer satisfaction through high service standards and swift issue resolution., • Implement quality assurance and compliance programs., • Solicit and act on customer feedback to drive service improvements. 7. Compliance & Risk Management • Ensure compliance with all relevant laws, regulations, and industry standards., • Identify operational risks and develop mitigation strategies., • Maintain health, safety, and environmental protocols. Qualifications & Skills • Education: Bachelor’s degree in Business Administration, Management, Finance, or related field. MBA or advanced degree preferred., • Experience: 7+ years of progressive leadership experience, including 3+ years in a senior management or GM role., • Financial Acumen: Proven track record in budgeting, forecasting, and P&L management., • Leadership: Strong people-management skills with the ability to build, coach, and motivate teams., • Strategic Thinking: Ability to translate vision into actionable plans and measurable outcomes., • Communication: Excellent verbal and written communication, negotiation, and presentation skills., • Analytical Skills: Proficient in data analysis and performance/operation metrics., • Adaptability: Comfortable working in fast-paced, changing environments., • Technical Proficiency: Familiarity with ERP, CRM, and business-intelligence tools. Working Conditions • Location: [Insert location or “Multiple locations”], • Travel: Up to X% domestic/international travel may be required., • Working Hours: Full-time; may require evenings or weekends during peak periods. Why Join Us? • Competitive salary and performance-based bonus structure., • Comprehensive benefits package (health, dental, vision, retirement)., • Professional development and continuing-education opportunities., • Collaborative, mission-driven culture committed to innovation. We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.

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Creature Comforts Vets Notting Hill

Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service. As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care. Job requirements • Proven experience in a Practice Manager role within a veterinary setting, • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Proficiency in using veterinary practice management software, • Ability to handle multiple tasks and prioritise effectively, • Strong problem-solving skills and attention to detail, • Commitment to delivering high-quality care and customer service Job responsibilities • Oversee the daily operations of the veterinary clinic, • Manage and support clinical and administrative staff, • Ensure compliance with all veterinary regulations and standards, • Implement and maintain efficient workflows and procedures, • Monitor financial performance and manage budgets, • Coordinate with veterinary professionals to optimise patient care, • Handle client inquiries, complaints, and feedback, • Maintain inventory and order supplies as needed, • Foster a positive and collaborative work environment Benefits • Working in a beautiful clinic, alongside highly skilled veterinary professionals, • Being part of a people (and animal)-first culture, • 25 days annual leave, plus your birthday off, • Salary sacrifice pension scheme provided by Nest, • World class team, with room to grow and learn, • Regular company social events

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LONDON PROPERTY GURU

Sales Account Manager

JOB Overview We are seeking an experienced Sales Account Manager to oversee sales activities and develop long-term relationships with landlords and clients based in the UK, with a focus on Chinese-speaking prospective clients. The ideal candidate will play a key role in managing client accounts, maintaining customer satisfaction, and driving new business opportunities. Key Responsibilities • Identify and pursue new business opportunities, especially Chinese-speaking clients., • Develop and implement sales strategies to grow revenue and expand our client base, • Manage and nurture relationships with existing landlords and clients in the UK housing market, especially Chinese-speaking clients., • Serve as the main point of contact for key clients, providing tailored service and timely solutions, • Coordinate with internal teams (e.g., lettings, marketing, operations) to meet client needs, • Attend property viewings, meetings, and events as required to support client engagement, • Maintain accurate records of sales activity and client communications using CRM tools, • Provide regular sales reports and performance feedback to management, • Support marketing campaigns. Skills Required • Strong communication and interpersonal skills, with the ability to build trust with clients., • Excellent negotiation, persuasion, and problem-solving abilities, • Ability to work independently and manage multiple accounts simultaneously, • Target-driven with a proactive approach to generating leads and closing deals, • Proficiency in CRM software and Microsoft Office Suite Experience Requirements • Minimum 5 years of experience in property services, • Experience working with Chinese clients, preferably in the UK property, • Proven record of meeting or exceeding sales targets, • Familiarity with the UK housing market is highly desirable Education Requirements • Bachelor’s degree or above in Business, Marketing, Real Estate, or related fields, • Language requirement: Fluency in Mandarin (spoken and written); proficiency in English is essential. Cantonese is a plus but not required.

This role is ideal for someone with a strong marketing background in the hospitality or restaurant industry, who also has a flair for business development and enjoys building B2B relationships in hospitality. You’ll be responsible for promoting both our restaurants and catering services, conducting market research, and managing sales and marketing activities from end to end. In addition to your core responsibilities, you will also support the management team in day-to-day restaurant operations when needed, ensuring a seamless alignment between marketing initiatives and front-of-house experiences. ⸻ Key Responsibilities Marketing (Restaurant & Catering): - Develop and implement integrated marketing strategies for both dine-in and catering services. - Plan and execute digital campaigns across social media, email marketing, and online advertising platforms. - Manage content creation for Instagram, website, menus, and print materials. - Track and analyse marketing KPIs, customer engagement, and return on investment. - Conduct market research to identify trends, target audiences, and competitor insights. - Build and maintain relationships with corporate clients, event planners, universities, and local businesses. - Organise and attend industry events, tastings, and meetings to generate leads. - Manage the full sales funnel — from inquiries and quotations to follow-ups and client feedback. Operational Support: - Collaborate with the management team to align marketing strategies with operational goals. - Provide hands-on support during peak times and special events, helping ensure a smooth guest experience. ⸻ Requirements - Bachelor’s degree in Marketing, Hospitality Management, or Tourism Management (preferably from a recognised university). - Fluency in English (spoken and written). - Minimum 3 years of experience in a marketing and/or sales role within the hospitality, restaurant, or catering industry. - Strong communication, negotiation, and client relationship skills. - Proficiency in digital marketing tools such as Meta Business Suite, Mailchimp, Google Ads, and Canva. - Highly organised, detail-oriented, and results-driven.

Are you an experienced and passionate leader ready to manage some of London's most beloved Italian restaurants? La Mia Mamma is seeking a dedicated Restaurant Manager to oversee operations, lead our team, and ensure an exceptional dining experience for every guest. La Mia Mamma is more than just a restaurant; it’s a unique culinary journey. Our concept delivers authentic Italian regional cuisine, prepared and served by real Italian mammas flown in directly from Italy. Responsibilities: • Oversee day-to-day operations and ensure the highest standards of service., • Lead, motivate, and train the team to create a cohesive and effective workforce., • Manage staff schedules and handle recruitment as needed., • Maintain and enhance customer satisfaction by addressing feedback and implementing improvements., • Coordinate with kitchen staff and suppliers to ensure smooth service flow and product quality., • Monitor financial performance, including budgets, sales, and cost control., • Uphold health, safety, and hygiene standards in all restaurant activities. Key Skills: • Proven experience in restaurant management., • Strong leadership and team-building skills., • Excellent communication and interpersonal abilities., • Customer-focused mindset with a passion for exceptional service., • Strong problem-solving and decision-making capabilities., • Financial acumen to manage budgets and control costs., • Ability to work under pressure and maintain composure in a fast-paced environment., • Knowledge of Italian cuisine and culture is a plus. Benefits: • Salary range £38K-£50k depending on experience (incl. service charge), • Opportunities for career growth within our expanding group., • Comprehensive training and professional development in Italian hospitality., • Supportive and dynamic team environment., • Staff meals and discounts at all our restaurants.

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