Customer service assistant jobs in SurbitonCreate job alerts

Fish! Kitchen in Kingston KT2 7AF a restaurant and takeaway - is seeking an experienced and reliable waiter/waitress to join our small, dedicated team for a permanent, long-term position. You must be able to work between Tuesday and Saturday in a various weekly rota. The restaurant is closed on Mondays and Sundays. The shift are lunch 10am to 4pm, dinner 4pm to close and some double shifts all day with break. The hours are around 25-30 per week. About Us: Our small but perfectly formed restaurant offers a range of seafood delights, from classic fish & chips to lobster and oysters. We pride ourselves on serving the freshest fish and seafood, sourced directly from our own fishmonger, Jarvis, located next door. The Role: - Customer Service: Provide excellent service in both our restaurant and takeaway sections. - Environment: Friendly atmosphere catering to families, regulars, locals, and business professionals. What We Offer: - Pay: £12.50 /hour plus full share of weekly tips - Payment: Monthly payment with weekly access available via the Wagestream app. - Holidays: 28 days holiday (including bank holidays), increasing with length of service. - Discounts: 20% discount when dining in. - Meals: Complimentary meals and drinks during shifts. - SAGE retail-wellbeing discount, in-house training, and pension scheme. Requirements: - 1-2 years of experience as a waiter/waitress in a restaurant. - Availability: Full-time availability as per the weekly rota. - Excellent communication skills. - Naturally organized. - Personable and friendly attitude. - Team player. - Trustworthy and efficient. ** Eligibility** All applicants must be eligible to work in the UK and must obtain a Share Code prior to application.

Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.

Duties and Responsibilities: · Oversee daily office operations, ensuring a smooth workflow and efficient administrative processes. · Manage scheduling and coordination of staff, including sales, customer service, and technical support teams, to ensure optimal coverage and productivity. · Oversee inventory levels of e-bikes and related accessories, coordinating with suppliers to ensure timely restocking and availability of products. · Ensure high levels of customer satisfaction by managing customer inquiries, complaints, and feedback effectively. · Assist in budgeting, invoicing, and payroll processes, ensuring accurate financial records and timely payments. · Implement promotional campaigns, manage social media presence, and support events or exhibitions related to e-bikes. · Ensure that the company adheres to all relevant health, safety, and environmental regulations related to e-bike sales and operations. · Monitor product quality and customer feedback to identify areas for improvement and ensure that the company maintains high standards. · Prepare regular reports on sales performance, customer satisfaction, and operational efficiency for senior management review. · Organise training sessions for staff to enhance product knowledge, customer service skills, and compliance with company policies. · Serve as the primary point of contact for internal and external communications, fostering positive relationships with clients, suppliers, and stakeholders. · Address any operational issues or challenges that arise, implementing effective solutions to maintain productivity and service quality. ** Skills and Qualifications:** · Proven experience in an office management or administrative role. · Background in customer service, with a focus on resolving inquiries and complaints effectively. · Experience in supervising or leading a team. · Relevant Bachelor’s /Master’s degree. · Familiarity with inventory control processes and supplier management.

We're on the lookout for a friendly and reliable Ticketing Assistant to help welcome guests at a vibrant Cricket & Music Festival in Isleworth! 📅 Date: 13th July 🕙 Hours: 10 hours guaranteed work 📍 Location: Isleworth 💷 Pay: Competitive day rate + food provided What you'll be doing: Greeting attendees at the entrance Scanning or checking tickets Assisting with wristbands and entry flow Providing basic event information to guests Being the friendly face of the festival! Who we're looking for: Punctual and professional Confident with people and crowds Great communication and customer service skills A calm presence in a busy environment Experience in events or hospitality is a bonus (but not essential) Why join us? You’ll be part of a buzzing day of live music, exciting cricket, and good vibes – a fun opportunity to gain hands-on events experience.

💇‍♀️ We're Hiring! Part-Time Hair Stylist Wanted 💇‍♂️ Are you passionate about hair, love creating amazing looks, and want to be part of a fun, supportive team? We’re looking for a talented Part-Time Hair Stylist to join our salon family! ✨ About the Role: We're on the lookout for a creative and reliable stylist to work 3 days a week, including Saturdays. This is a great opportunity for someone who loves all aspects of hairdressing and wants to work in a relaxed yet professional environment. 🖌️ What We’re Looking For: - Minimum 3 years of salon experience - Confident in all areas of hairdressing – cutting, colouring, styling, etc. - Punctual, well-presented, and a true team player - Genuinely passionate about hair and making clients feel fantastic - Ready to bring great energy and a positive attitude 🌟 Perks & Benefits: - Ongoing training throughout the year to grow your skills - Casual but smart dress code – express yourself while keeping it professional - Generous staff discounts - Quarterly team perks and benefits A warm, welcoming, and fun salon environment where you’ll feel right at home Whether you’re looking for a fresh start, a better work-life balance, or a place to really grow as a stylist, we’d love to hear from you! 📩 Apply now with your CV and a little bit about yourself. Let’s create great hair days together! Responsibilities - Provide exceptional customer service to ensure client satisfaction and retention. - Manage the store operations, including inventory and scheduling. - Perform hair styling, cutting, and coloring services tailored to client preferences. - Mentor junior stylists and assist with training. - Handle front desk duties, including appointment scheduling and client inquiries. - Maintain a clean and organized workspace to promote a welcoming environment.

We are hiring for one of our client HOTELS in East Putney. BAR STAFF - EVENING SHIFTS MOSTLY but need flexibility based on hotel's requirements. Job Summary We are seeking enthusiastic and dedicated Bar Staff to join our vibrant team. The ideal candidates will possess a passion for hospitality and a commitment to providing exceptional service to our guests. As a member of the bar team, you will be responsible for creating a welcoming atmosphere, serving drinks, and ensuring that all patrons have an enjoyable experience. Responsibilities Prepare and serve a variety of beverages, including alcoholic and non-alcoholic drinks, in accordance with standard recipes. Maintain cleanliness and organisation of the bar area, ensuring compliance with food safety regulations. Assist customers with their drink selections and provide recommendations when needed. Handle cash transactions accurately and efficiently, demonstrating basic maths skills. Collaborate with kitchen staff to ensure timely service and smooth operations during busy periods. Manage time effectively to serve customers promptly while maintaining high-quality service standards. Uphold the establishment's policies regarding responsible alcohol service and customer safety. Qualifications Previous experience in bartending or a similar role within the hospitality industry is preferred but not essential. Strong understanding of food safety practices and regulations. Excellent communication skills with the ability to engage positively with customers. Basic maths skills for handling cash transactions and processing orders accurately. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. A team player who is willing to help colleagues when needed and contribute to a positive work atmosphere. Join us in delivering outstanding service while enjoying the dynamic environment of our bar

Job Title: Breakfast Chef Location: L'Amore Coffee and More, Isleworth, TW7 7AL Position Type: [Full-Time/Part-Time] About Us: L'Amore Coffee and More is a beloved café situated in the heart of Isleworth, known for its exceptional coffee, delightful pastries, and warm, inviting atmosphere. We are expanding our offerings to include a delicious breakfast menu and are looking for a talented and dedicated Breakfast Chef to join our team. Job Description: We are seeking an experienced and creative Breakfast Chef who is passionate about crafting delicious and wholesome breakfast dishes. As our Breakfast Chef, you will be responsible for preparing a variety of breakfast items that will set the perfect tone for our customers' day. Your expertise and culinary flair will help us deliver a memorable breakfast experience. Responsibilities: - Prepare and cook a wide range of breakfast dishes, including eggs, pancakes, waffles, pastries, and healthy options, ensuring each dish meets our quality and presentation standards. - Develop and refine breakfast recipes, incorporating seasonal ingredients and customer preferences. - Manage kitchen operations during breakfast hours, ensuring efficiency and timely service. - Maintain a clean and organized kitchen, adhering to all health and safety regulations. - Coordinate with the café management to design and update the breakfast menu, introducing new and exciting dishes. - Assist in inventory management, including ordering and stocking breakfast-related supplies. - Train and supervise kitchen staff during breakfast shifts, fostering a collaborative and efficient work environment. Qualifications: - Proven experience as a Breakfast Chef or in a similar role, with a strong portfolio of breakfast dishes. - Proficiency in various cooking techniques and breakfast preparation methods. - Ability to work efficiently in a fast-paced environment. - Strong organizational skills and attention to detail. - Excellent communication and teamwork abilities. - Passion for creating delicious and visually appealing breakfast dishes. - Availability to work early mornings and weekends. Benefits: - Competitive salary with potential for performance-based bonuses. - Employee discounts on food and beverages. - Opportunities for professional growth and development. - A supportive and collaborative work environment. Join us at L'Amore Coffee and More and help us delight our customers with the perfect start to their day. We look forward to welcoming you to our culinary team!

Job Summary We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced environment in a boutique hotel in East Putney. The ideal candidate will possess a passion for hospitality and demonstrate exceptional guest service skills. As a Server, you will be responsible for providing an outstanding dining experience by taking orders, serving food and beverages, coordinating with chefs and ensuring customer satisfaction throughout their breakfast. Responsibilities Greet guests warmly and provide them with menus Take food and drink orders accurately and promptly Upsell menu items to enhance the dining experience Ensure food safety standards are met during food preparation and service Serve food and beverages in a timely manner while maintaining high presentation standards Respond to guest inquiries and resolve any issues or complaints efficiently Collaborate with kitchen staff to ensure smooth service flow Maintain cleanliness of the dining area, including tables, chairs, and utensils Assist in training new staff members as needed Skills Previous experience in a hotel or hospitality setting is preferred Strong knowledge of food safety practices Ability to upsell menu items effectively Basic culinary skills for food preparation tasks Excellent time management skills to handle multiple tables efficiently Proficient in basic maths for handling bills and payments Outstanding guest service skills with a friendly disposition Familiarity with kitchen operations and teamwork Job Types: Full-time, Zero hours contract