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A fantastic opportunity for the right person to develop a career in one of the leading UK and Global companies in the Care Home / Medical Devise / Consumables market place. Reporting to the Sales Manager and working alongside our existing Sales and Customer Service Teams, we are looking for dedicated ,talented and enthusiastic Sales and Customer Service Executive to work in our care home account management department, working hand in hand with the Sales Team, engaging with our existing customers and developing new customers to drive the profitable business growth for the Farla brands. You should have a professional and confident manner with the ability to multi-task and manage office requirements and customer engagement in a very busy and vibrant growing business. Good communication abilities, exceptional administration skills and great IT Competence are key as well as the ability to manage and build relationship with our existing customer in order to drive Sales. We need you to be passionate about what we do, who we are and want to be part of this growing global brand. Overall Responsibility · Enhance department and company reputation by accepting ownership for accomplishing new projects and different requests, exploring opportunities to add value to drive sales and job accomplishments · Key responsibility: to work in partnership with the sales and marketing function to ensure o The delivery of effective customers satisfaction both internal and external (delighting the customer) o Identify and support the development of new business opportunities § Upselling /cross selling to existing accounts § Identification of new accounts · Working closely with the extended Farla Team on a number of different projects including data consistency and updates; follow up projects; customer/supplier calls / daily workflow / enter and update customer information in our database. · Multi-tasking and managing orders in a busy environment with critical thinking and problem-solving skills · Outstanding negotiation skills with the ability to manage and resolve issues and address complaints with compassion. Account Management: Care Homes · Be a primary point of contact and build long term s profitable relationships with our customers · Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors · Monitor and analyse customer’s usage on customer accounts and issue reports as required · Responsible for working with the Sales Team to onboard and integrate new clients and developing existing client relationships · Working alongside the Warehouse management / senior account manager to ensure Pallets for Care Home are being dispatch effectively. · Maintain personal ownership and management of logistics paperwork when booking the necessary courier for Care Home · Preparing monthly customer product usage reports and other customer related reports Experience and Education required · Educated to minimum of degree level /or relevant experience · Proven account management or relevant experience of 2 / 3 years+ in the Care Home Sector · Demonstrated ability to communicate, present and influence credible and effectively at all levels of the organization, including executive and rest of the Team · Proven experience as within a similar role (but with a hunger to add value and make a difference) · Excellent IT capabilities including Excel and Outlook and knowledge of CRM Systems (training will be given) · Numerate with excellent attention to detail. Personal Skills · Task driven self-starter with strong organisational skills and ability to build up relationships both internally and externally · Go-to attitude; willing to go the “extra mile” to meet office needs and requirements · Motivated by results and with the ability to bring new ideas and share good working practice · Ability to work confidently, remain calm under pressure (cool tempered), meet deadlines and work within a team environment. · Committed, punctual and reliable Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Employee discount On-site parking Store discount Schedule: Monday to Friday Ability to commute/relocate: London NW2 7JP: reliably commute or plan to relocate before starting work (required) Education: A-Level or equivalent (preferred) Experience: sales: 1 year (preferred) Work Location: In person
Are you self-motivated, creative and want to be successful, be given free rein to business develop, meet clients and candidates? Achieve annual realistic targets ( based on area speciality and experience ) We are looking for trainee consultants to join our dynamic team, supporting the delivery of projects and business development for our market-leading clients. In this role, there is no typical day as each one is different. However, you can expect to be identifying and connecting with elite talent in the space, researching and mapping out core market areas to help identify key candidates and prospective clients, engaging with and screening relevant candidates assessing their fit on behalf of our clients, creating visual documents and presentations to deliver to clients, managing relationships with candidates to ensure success, building your network and market knowledge to work towards becoming a trusted advisor and subject matter expert. If you’re looking to join a business where you can develop all of your skills and become a true expert in the field that you work in, there really are not better firms to help you get there! Perks Include Trainee Recruitment Consultant Competitive commission structure Rapid career progression (Receive your promotion in your first year) We Work office amenities, including a barista, and complimentary breakfast Central London location Close-knit team culture American working hours Continuous training opportunities Role Responsibilities: Manage the end-to-end candidate process, from sourcing to offer management Negotiate and liaise with clients to understand their needs and deliver suitable candidates Conduct proactive headhunting of top professionals Cultivate a strong social media presence and network with clients and candidates Maintain a robust global candidate pool and foster candidate relationships Manage databases and adhere to established processes and procedures Candidate Requirements : Graduate Demonstrated work ethic and a desire to excel in recruitment Ambitious and driven mindset Confidence and professionalism in engaging with senior candidates Competitive spirit, as evidenced through sports or extracurricular activities If you're eager to kickstart your career in recruitment, headhunting, or executive search, seize this opportunity to join our clients dynamic team and embark on an exciting journey of professional growth send us your CV!!!
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