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We are recruiting for a Senior Service Designer to join the GOV. As a senior service designer, you will be working across the end-to-end experience of the Design System, collaborating closely with other disciplines to spot opportunities for improvement as we think about our role and growth in the co

We’re looking for a Service Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. We do this with multidisciplinary teams of strategists, architects, developers, designers and analysts working cl

A leading specialist bank is seeking a Lead Service Designer. Apply now for a rewarding opportunity to impact customer relations in financial services.

Demonstrated ability to independently lead complex service design projects from discovery to implementation, with a strong portfolio showcasing your work on digital products and services. You will design interventions that create a cohesive and branded experience, even when services are delivered by

User‑Centred Service Design - Design and prototype end‑to‑end services, ensuring usability, accessibility, and efficiency. Proven experience in Service Design, with a strong portfolio of successful end‑to‑end service improvements. Service Mapping & Blueprints - Develop service maps, bluepr

Work that matters — influence services used nationwide. This is your chance to use design to change how services work — and make a real difference. Ready to shape services that millions rely on? Our client is a top-tier consultancy on the lookout for a.

Proven record in service design projects, including journey mapping, service blueprinting, and storyboarding. Solid hands‑on experience in roles such as Senior or Lead Service designer or a related field, focusing on end‑to‑end customer experiences Geschichten. We’re looking for an experienc

A Senior Service Designer is responsible for partnering with a wide range of stakeholders to deliver design solutions that meet both user and organisational needs within an agile environment. Plan and manage service design activities for services with complex user journeys and challenging needs. The

A global consumer organization in Greater London is seeking a Service Designer to enhance user experience through innovative service design. Candidates should have experience in Service Design and User Experience, be adept in tools like Figma, and possess strong communication skills. You will work c

A healthcare service provider in Greater London is seeking a Service Designer to enhance its service offerings. The role focuses on designing and implementing end-to-end services that ensure value for patients and customers while promoting continuous improvement.

Senior Service Designers are expert Service Practitioners able to develop new and novel, service‑centred approaches to highly complex challenges, based on fundamental design and public service principles. Case studies demonstrating the successful application of Service Design to deliver good publi

We’re looking for a Senior Service Designer to lead the way in shaping user‑centred, inclusive, and efficient services that meet real needs and deliver real impact. Mentor and inspire, supporting Service Designers and fostering a culture of creativity and collaboration. Expertise in designing en

We are looking for a Senior Service Designer to join our team and help shape services that make a real difference to people’s lives during times of crisis. As a Senior Service Designer, you will lead the design and improvement of services that support people affected by emergencies and disasters.

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. This home-based role requires expertise in journey mapping and experience in financial services or regulated sectors.

Specifically, you will mentor the Service Designer and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. You establish best practices for Service Design delivery, documentation and measurement in complex, multi-service organi

Are you a Service Designer who enjoys shaping complex services that sit across digital, operational and organisational boundaries? We're looking for a mid-senior level Service Designer to join a leading consultancy, supporting a nationally significant, data-led organisation delivering critical servi

Desirable capability includes thought leadership in service design, experience working in full service digital agencies, and a confident understanding of Agile delivery. Get notified about new Service Designer jobs in London, England, United Kingdom. Join to apply for the Service Designer role at Co

As a Service Designer at Triad you will play a significant role in our client assignments, designing end‑to‑end services that align user needs, business goals and technology capabilities to create seamless, impactful experiences. Service Mapping & Blueprints – develop service maps, blueprints

A leading Governing body in the UK is seeking a Digital Service Designer to drive service design initiatives. You will develop propositions that align with policy intentions, prototype services, and conduct usability testing.

Map current service journeys and design service blueprints for new and/or improved services or processes across multiple channels. With complex services we have a complex user base millions of people have to use these services, which means a broad spectrum of different needs and outcomes. Line manag

Senior Service Designer, CAPACITY. Strong hands‑on service design skills across discovery, definition, prototyping and testing, with the ability to translate insight into tangible concepts. Lead and deliver place‑based change work at Capacity, focusing on the Fundamental Voices programme and gro

A leading consultancy firm in Greater London seeks an experienced individual to lead complex design projects and foster innovation through AI technologies.You will work collaboratively with multiple stakeholders while ensuring design excellence across various projects.Candidates should have a strong

A global leader in Customer Data Science is seeking a Service Design Principal to lead service design initiatives for impactful client experiences. The ideal candidate should have proven experience in service design, excellent stakeholder management skills, and the ability to navigate complex enviro

A leading UK banking institution is seeking a proactive Service Designer for a 12-month fixed-term contract in London. Key responsibilities include collaborating with agile teams, shaping strategic initiatives, and enhancing services based on user insights.

They are looking for an experienced Service Designer with extensive experience working within central government. Skilled in mapping user journeys, service blueprints, and improving user-centred services. Experience designing end-to-end services within.

A public sector organization is seeking a Senior Service Designer to lead the design and implementation of innovative service strategies. Ideal candidates will have extensive experience in service design and user-centered practices. This position offers competitive compensation, opportunities for gr

As a Service Designer, itll be your role to: work effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope. Service Designer (12-Month FTC). Were looking for someone to help create seamless digital experiences for our customers, to build

A leading digital consultancy in Greater London seeks a Service Designer to design user-centered end-to-end services. This role demands an innovative approach to service design to align user needs with technology capabilities. Candidates should have proven experience in service improvements and be f

A leading IT Consultancy is seeking a Service Designer on a contract basis. Candidates should have extensive experience in service design, user research, and the ability to facilitate design workshops.

As an experienced Service Designer (Consultant) at Kainos, you will be responsible for delivering end‑to‑end, efficient, and consistent service experiences. Provide clear visibility of the end‑to‑end service experience. Comfortable working with researchers and wider team to create experience

Beyond CPS, you’ll work with designers across the Criminal Justice System to create joined-up, end-to-end services that deliver real impact for users. At the Crown Prosecution Service (CPS), we design user-centred services that make the criminal justice system easier to use, quicker to deliver, an

You will be working closely alongside a Senior User Researcher, Content Designer, Product Designer, the Head of Service Design, and a wider non-UCD team. I have partnered with one of the most interesting (and complex) organisations I’ve ever worked with – they are looking for a Senior Service De

A recruitment agency is looking for a Senior Service Designer to lead design efforts within the public sector. The role involves mentoring junior designers, ensuring services meet user needs, and documenting design decisions. Key skills required include Service Design experience, Agile methodologies

Proven ability to lead service design projects with multiple designers and manage complex design engagements. We are seeking a talented Service & UX Designer to join our UK Studio. You will collaborate closely with our Design, Client Services, and PM leads, as well as our consulting colleagues at NT

Mentor and provide professional direction to Service Designers, Junior Service Designers and Service Acceptance colleagues. Lead and direct service design activity for major programme work, in partnership with the Service Design Lead. Enable effective and consistent dialogue between users, programme

A global consulting firm is seeking a talented Service & UX Designer to join their UK Studio. This role involves enhancing customer experience and service design capabilities, collaborating with various teams to deliver innovative solutions. Ideal candidates will have a strong background in service

A public sector organization is looking for an experienced Senior Service Designer to spearhead innovative service strategies in Exeter. The role involves developing service blueprints, stakeholder management, and mentoring design team members. Candidates should possess extensive service design expe

With 3‑5 years of experience in service design, you’ll bring expertise in translating complex policy and organisational challenges into clear, user‑centred service experiences. In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end‑to‑e

A leading management consulting firm is seeking multiple remote Service Designers to deliver innovative digital solutions for public sector clients.

A national prosecuting authority in the UK is seeking a Lead Interaction Designer to shape the design vision for user-centered and accessible services. The role involves managing the design of complex services, ensuring compliance with government standards and developing new design patterns.

Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams to create services that are evidence driven, inclusive, an

Join our Business Banking team as a Senior Service Designer, where will be responsible for designing end-to-end service journeys that help users achieve their goals. To be successful as a Senior Service Designer, you should have:. Be accountable for producing and maintaining service blueprints, cust

Reporting into the Senior Manager for Service Design, the Service Designer will create the future product, technology, and connected services portfolio across multiple regions. Our client is transitioning from a product-centric to a customer-centric business and aims to offer services that are both

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Lead Service Designer who will own an end‑to‑end service strategy, lead design efforts from discovery through to execution, and coach other designers in their portfolio. As a Lead S

Guide Senior Service Designers in documenting workflows, system dependencies, and user interactions. Collaborate with the Principal Service Designer to integrate unit‑level opportunities into enterprise roadmaps. At UXReactor, part of Ascendion, Lead Service Designers bridge strategy and execution

And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers

We are looking for a Senior Service Designer to join the Open Change and Enablement team and help accelerate WPP's digital transformation as we become an AI-enabled marketing powerhouse. You will focus on Journey Management, System Thinking, Service Offerings, and Service Ecosystems, designing pract

A public service design firm is seeking a Senior Service Designer to lead the design of cohesive and efficient public services. Key responsibilities include prototyping service approaches, coaching others, and influencing service transformation. The ideal candidate will utilize comprehensive Service