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Service Designer (UX-Led)My client is seeking an experienced Service Designer who has evolved from a UX background into service design - someone who understands interaction design deeply but now operates at a broader, end-to-end service level. Its about shaping holistic services across journeys, sys

A global consulting firm in London seeks an innovative professional skilled in service design, research, and AI integration.

Solid experience in service design, with a portfolio demonstrating research, service mapping, prototyping, delivery, and impact (consulting or agency experience a plus). Evaluate existing services for usability, accessibility, and effectiveness and partner with stakeholders to understand needs and c

As our Service Designer, you’ll execute clearly defined service design tasks to secure delivery within scope, timescales, and established guidelines. You’ll be at the heart of transforming how we understand and solve customer problems, using service design to create meaningful, human‑centred c

JOB TITLE: Service Designer – 6 Month FTC LOCATION:**London As a Service Designer, you’ll shape experiences that help customers manage their banking services easily and securely, with minimal friction. You’ll also be part of our wider design community, including the Service Design Commun

A consulting firm in London is seeking a User Researcher to join their Research & Service Design team.

A leading design consultancy in the UK is seeking a Senior Service Designer to partner with public sector clients. The role involves leading service design activities for large programmes, ensuring GDS compliance, and mentoring junior designers. The ideal candidate has significant public sector expe

Lead the service design of user‑centred services, ensuring accessibility and usability across digital touchpoints and service journeys. Service Designer with extensive experience in the Public Sector, and with Government Digital Services. Lead the service design of end-to-end services that meet us

A utility services provider in Greater London seeks a Lead Service Designer to manage customer experiences across various channels. The role involves creating service blueprints and journey maps to enhance usability and lead complex multi-service initiatives.

A leading consultancy in the United Kingdom is seeking a skilled Service Designer with experience in the public sector and Government Digital Services. You will lead the design of user-centred services, collaborate with diverse teams, and develop essential service design artifacts. Active SC clearan

You will collaborate closely with UX designers, user researchers, content designers, engineers, product managers and architects to guide service design activities and ensure services respond to real user needs while operating within organisational, technical and regulatory constraints. Lead Service

A leading financial services provider in Greater London is looking for a Service Designer to enhance customer banking experiences. If you have experience in financial services, even better.

Key responsibilities include leading service design initiatives, collaborating closely with UX designers and engineers, and ensuring services meet user needs. A global consultancy firm is seeking a Lead Service Designer to join their User-Centred Design practice. The ideal candidate should possess s

A government agency is seeking a senior content designer passionate about creating user-centred content.

A global consulting firm is seeking a Lead Service Designer to work in their Experience Design team in Greater London. Candidates should have a strong background in service design, client leadership, and the ability to work in remote/hybrid environments. This role involves leading service design pro

Strong service design experience. Experience in complex organisations or environments with multiple services or platforms. Hands on experience with design thinking tools, such as journey mapping, service blueprinting and workshop facilitation.

A prominent financial institution is seeking a Service Designer for a 6-month FTC, based in London.

A leading recruitment agency is seeking a Senior M&E Project Manager / Designer to establish and grow the M&E service line within a successful consultancy based in London. This role offers a unique opportunity for an M&E professional to shape services and influence a new team’s direction.

A leading digital services company is seeking a Contract Service Designer for a 6-month project based in the United Kingdom. The role involves designing user-centric services, collaborating with teams, and understanding public sector needs.

A public sector consultancy is seeking an experienced Service Designer to shape end-to-end journeys in service delivery.

Proven experience as a Service Designer in digital delivery. Understanding of accessibility, inclusive design, and the GDS Service Standard. Strong understanding of user-centred design, systems thinking, and service design methods.

A leading tech organization in the United Kingdom seeks a talented service designer to help build a low-code platform for local planning authorities. This role demands excellent analytical skills, an ability to communicate clearly, and a passion for improving public services. You will work with stak

A leading healthcare data management company in the United Kingdom is looking for a Senior Data Solutions Designer to enhance its data landscape. This role requires collaborating with business and technical teams to design and implement effective data solutions supporting self-service analytics.

A leading UK banking institution is seeking a proactive Service Designer for a 12-month fixed-term contract in London. Key responsibilities include collaborating with agile teams, shaping strategic initiatives, and enhancing services based on user insights.

We need a Contractor to join us as a Service Designer to provide support across two concurrent projects focused on EV services and EU market expansion. Support the creation of service design artefacts including journey maps, personas, and service blueprints. Junior Service Designer - Contract.

We’re looking for a Service Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You’re experienced in mapping service experiences and defining changes to meet user and business needs. You’r

A recruitment agency is seeking a Senior Service Designer with extensive experience in the public sector. Candidates must demonstrate professional experience in service design, interaction design, content design, and user research. Additionally, strong decision-making and prioritization skills are e

As a Service Designer at Picnic, you’ll shape how millions of families experience grocery shopping, from planning their groceries and weekly meals to cooking and enjoying healthy, delicious food together. You’ll work hand in hand with Product Owners, Designers, UX Researchers, Data Analysts, Eng

Our client currently seeks a Senior Service Designer to join their dynamic team on an initial 3 month contract. Work closely with other designers, commercial and technical teams to execute a balanced approach to delivery. Experience in designing, service design blueprints, customer journey and empat

As a Lead Service Designer in our Experience Design team, you will shape end to end, future state services that are human centred, data informed, and AI ready. Mentor and develop service designers across grades, supporting performance management and career progression. Familiarity and commitment to

A leading UK bank is looking for a Service Designer for a 6-month fixed-term contract. This role involves crafting end-to-end services across various domains and requires a minimum of 5 years' experience in service design.

Experience in service design, with a user‑centred and strategic approach to designing and improving digital services – being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives. Manage multidisc

A leading talent acquisition agency is looking for a Senior Service Designer to join a dynamic team on a 3-month contract. This role requires 5 to 8 years of experience in delivering both digital and non-digital services.

This is your chance to use design to change how services work — and make a real difference. Ready to shape services that millions rely on? Our client is a top-tier consultancy on the lookout for a. Lead end-to-end service design projects with visible, lasting impact.

Senior Service Designers are expert Service Practitioners able to develop new and novel, service‑centred approaches to highly complex challenges, based on fundamental design and public service principles. Case studies demonstrating the successful application of Service Design to deliver good publi

A leading digital consultancy is looking for a Senior / Lead Service Designer to join a UK government programme. Experience in service design and a strong communication skill set are essential. Make a real difference to public services while working on impactful projects.

A digital transformation consultancy based in Greater London seeks a Service Designer to join their multidisciplinary team. The candidate will design and deliver innovative digital products and services, focusing on user-centred design and collaboration with various stakeholders.

Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. Desirable capability includes thought leadership in service design, experience working in full se

The customer service bot service immediately determines the goal of a client based on the chosen answers and suggests trying different efficient methods to find a solution. Create Customer Service bots for Facebook Messenger in minutes. This digital helper connects hotels directly with their guests

They are some of the first government services in the world that use ‘rules-as-code’ to bake legislation, policies and guidance into the services themselves, making complicated, opaque services like planning simpler and more transparent for everyone. To do this, we are building Plan✕ , an open

A consultancy in the public sector is seeking a lead service designer with strong end-to-end service design expertise. This role involves developing service blueprints and journey maps, leading data mapping, and ensuring designs meet technical constraints.

Get notified about new Service Designer jobs in. Senior / Lead Service Designer. Mentoring other designers and helping grow best practices in service design.

Working for a very high-growth, industry-leading digital business, the Senior Service Designer will lead end-to-end service design across digital journeys, contact centres and operational processes within a complex model involving millions of customers and thousands of partners. The Senior Service D

A public service design firm is seeking a Senior Service Designer to lead the design of cohesive and efficient public services. Key responsibilities include prototyping service approaches, coaching others, and influencing service transformation. The ideal candidate will utilize comprehensive Service

Service designers take a holistic approach to evaluating our client's business ecosystem and lead the strategic planning for our client's services. Articulate goals for the service through artefacts such as service maps, value propositions or service blueprints. You'll co-create new service proposit

A leading outsourcing company is seeking a Senior Service Experience Designer to enhance user experience through user-centered design and collaboration with stakeholders. Applicants should possess a strong background in service design, particularly within complex systems.

We are looking for two Lead Designers to work in the Products and Services group at GDS. You'll be part of a fantastic design community in government, where we share ideas and challenges with 1000s of designers across the public sector. Lead Designers and the Head of Design to build shared standards

Vice President, User Experience, UX/Service Designer. We’re seeking a future team member for the role of Vice President, User Experience II, UX/Service Designer to join our EMEA Innovation Center team. As a leading global financial services company at the heart of the global financial system, we i