RETAIL MANAGER
22 hours ago
£39000–£41000 yearly
Full-time
Westcliff-on-Sea, Southend-on-Sea
Oversee and manage the daily activities of the shop floor team, ensuring tasks are completed efficiently.
Schedule staff shifts, manage attendance, and allocate responsibilities based on strengths and workload.
Ensure high levels of customer satisfaction by addressing customer inquiries, resolving complaints, and overseeing the quality of service.
Monitor sales performance and work towards achieving sales targets, motivating the team to meet or exceed goals.
Ensure the shop floor is visually appealing by maintaining high standards of presentation and cleanliness.
Train new staff members on store procedures, customer service, and product knowledge.