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Contract Type: Self-Employed / Sole Proprietor Location: 60a Station Road, North Harrow, HA2 7SJ (Subject to relocation to Mill Hill or Barnet. Scans also take place at multiple offices across London.) Salary: £30,000/year + performance bonuses Start Date: 5 January 2025 Hours: Monday–Friday, 9:30am–5:00pm ⭐ About StarSmiles Aligners StarSmiles is a direct-to-consumer invisible aligner provider. We scan patients for mild-to-moderate misalignment cases, design treatment plans, and manufacture our own aligners in-house. By eliminating the traditional dentist middleman, we make straightening and whitening more accessible and affordable, while still delivering effective, comprehensive clinical outcomes. Our mission is simple: make confident smiles more accessible without compromising care or quality. Role Overview The Operations Coordinator is a hybrid patient-facing and administrative role, responsible for: This person will also assist the Founder with daily updates, priorities, and operational tasks. Key Responsibilities⭐ 1. Intra-Oral Scanning & Consultations • Perform high-quality intra-oral scans for new and existing patients., • Welcome patients, explain treatment stages, and answer questions clearly and confidently., • Guide patients through pricing, packages, and next steps to assist with conversion., • Upload scans and communicate with the treatment planning team promptly., • Travel for scanning:, • Approx. 3 day trips per month to nearby UK cities (e.g., Birmingham, Leicester) — fully compensated., • Regular London travel to partner offices and clinic spaces (within working hours whenever possible)., • Maintain professionalism, friendliness, and a reassuring patient experience throughout consultations.⭐ 2. Operations & Administrative Coordination, • Send confirmation, reminder, and follow-up emails to patients., • Maintain and update Zoho CRM with all patient details, appointment dates, case statuses, and notes., • Organise and track treatment plans from the planning team; send plans to patients promptly., • Prepare and assemble aligner kits and coordinate shipping or courier arrangements., • Maintain a fully updated calendar of:, • appointments, • scanning days, • impending treatment stages, • aligner delivery timelines, • Respond to patient queries via email, WhatsApp, and phone (email is the primary channel)., • Keep accurate, neat to-do lists and track all outstanding tasks., • Communicate effectively with the Founder and flag any delays, patient concerns, or operational issues.Working Hours & Flexibility, • Standard schedule: Monday–Friday, 9:30am–5:00pm., • Hybrid structure:, • In-person: when scanning or meeting patients., • Work-from-home: for admin tasks on days without scans., • Occasionally, a patient may request a scan outside standard hours (evening/weekend)., • You may take up to 30 days off per year (unpaid, in line with contractor status). Notice Requirements • Provide at least 7 days’ notice for planned time off., • Before going on leave, you must ensure:, • All patients with upcoming appointments are informed., • CRM and booking systems reflect your unavailable dates., • No new appointments can accidentally be booked during your time off., • A clear, written handover list is sent to the Founder.Emergencies & Illness, • StarSmiles is understanding, flexible, and compassionate., • All urgent tasks are completed or delegated., • Treatment planners are informed of any pending approvals., • Any aligner shipments due that week are prepared or reassigned., • £30,000 per year, paid monthly upon invoice., • Performance bonuses related to scanning, conversions, or overall contribution., • After ~8 months, if workload increases and performance is strong, salary may be reviewed and raised to £33,000., • Potential opportunity for share options within 2 years, depending on performance and business growth.Contract & Invoicing, • You will work as a self-employed sole proprietor., • No payroll or employee benefits, as this is a contractor role., • You must file your own taxes; StarSmiles can introduce you to our accountants for guidance.Skills & QualificationsEssential, • Right to work in the UK, • Fluent written and spoken English, • Strong administrative and organisational abilities, • Previous experience in operations, admin, or customer service, • Tech-savvy (email, calendars, spreadsheets, CRM tools), • Friendly, patient, and confident when speaking to patients, • Comfortable with travel for scanningNice to Have, • Experience in dental, orthodontic, or aesthetic environments, • Experience with intra-oral scanning (not required — full training provided), • Warm, personable, and patient, • Extremely organised and detail-oriented, • Independent and self-motivated, • Confident speaking with patients, • Calm under pressure and comfortable multitasking, • Reliable and consistent in follow-ups We care deeply about: • Patient experience, • Quality and accuracy, • Organised workflows After the first 6 months, you will earn significant independence and trust in handling day-to-day operations. We want someone who enjoys working autonomously, communicates clearly, and takes pride in doing things properly. How to Apply Please send the following to : • Your CV, • A short cover letter explaining:, • Why you want to join StarSmiles, • Your availability

Dermatology and Diathermy Capital Equipment & Consumables Internal Account Manager - Dermatology Equipment and Consumables Office based in Watford with one day per week at home. £28-33K +£5-10K bonus +25 days holiday • Market leading organisation with healthy new product pipeline, • Exciting career and earning potential! Rare opportunity within this thriving market, • Ideal opportunity for a graduate or junior candidate wanting to break into sales, • Vibrant culture - regular social events, • Full product training given in role, • Office based in a light, modern head office with good public transport links THE COMPANY: This progressive, vibrant organisation continues to enjoy healthy growth thanks to a great product portfolio and a real focus on customer service. They provide a premium quality range of dermatology equipment and consumables for use in NHS and private hospitals, clinics and practices, some products are also used in theatres. Our client has lots of new products in the pipeline for 2025 supported by clinical evidence and a great reputation. A rare and exciting opportunity currently exists for a driven, junior candidate, ideally with a background in science or healthcare to break into sales! You will receive training, autonomy and a platform to progress your career and work in a small but close-knit team. THE ROLE: The successful internal salesperson will be looking after clinical and commercial relationships within NHS and Private hospitals and outpatient clinics, typically liaising with consultants, dermatologists, GPs, specialist nurses, purchasing / procurement people over the phone or Teams. A good manner on the phone is important, someone who is clear, listens well, presents well over Teams and is happy making outbound calls as well as handling inbound enquiries and customer service calls. Full training will be given across all products, and all calls and data is logged on Salesforce. They will also deliver training and education on products and attend industry shows and conferences with the wider sales team. This is a great platform for someone to learn medical sales and develop into field sales. • Candidates must be achievement-focused with a desire to break into healthcare, • Any sales or customer service or customer facing work experience is ideal, • Full driving licence, • An ideal role for a science graduate or ex clinician seeking a new challenge., • Basic: £28-33k, • Commission: £5-10,000 p/ a, • 1 day per week home working, • 25 days +bank holidays, • Benefits: Healthcare cash plans, Pension, Social events

PRODUCTION PLANNER COMPANY OVERVIEW Designer Parfums is a fast-growing, dynamic global fragrance company in the perfume & cosmetics industry, with a UK base in London and international ambition, with active business in around 70 markets. We are a small family-owned business, and we are proud to create, develop, and distribute brands from a fantastic portfolio of heritage classics to celebrity trend-led fragrances. We are brand owners and licensees for GHOST, JENNIFER LOPEZ, HAWAIIAN TROPIC, CERRUTI, PLAYBOY & JEAN LOUIS SCHERRER, and proud to be distributors for ARIANA GRANDE, GUY LAROCHE, PILOMA PICASSO, AIGNER & GANT. JOB PURPOSE Designer Parfums (DP) is seeking a highly skilled Production Planner to take full ownership of end-to-end production and materials planning for an assigned portfolio of brands. This role is responsible for ensuring the timely, cost-effective, and quality-driven execution of production plans—ensuring all finished goods, components, and materials are available in line with commercial requirements, customer demand, and launch calendars. This role requires working 4 days from our office in Watford and 1 day of working from home. KEY DUTIES AND RESPONSIBILITIES Production & Material Planning • Develop, execute, and maintain detailed production plans aligned with demand forecasts, commercial priorities, and inventory strategies., • Coordinate production schedules with manufacturers and contract fillers, ensuring adherence to agreed timelines and service levels., • Create and launch new SKUs and Bills of Materials (BOMs) to support innovation projects and new product launches—ensuring complete master data accuracy., • Manage production planning for additional allocated brands as required. Supplier & Manufacturing Partner Management • Own the operational relationship with key suppliers, contract manufacturers, and fillers—driving performance, communication, and issue resolution., • Ensure all partners meet production commitments, quality specifications, and on-time delivery targets for both components and finished goods., • Conduct regular stock reconciliations with contract fillers and drive corrective actions for discrepancies. Inventory, Availability & Risk Management • Monitor inventory health and drive initiatives to optimise stock holding, reduce obsolescence, and support financial and operational targets., • Proactively identify and report potential out-of-stock (OOS) risks, proposing mitigation strategies to protect customer service levels., • Maintain responsibility for stock availability, intake management, and sales forecast support—providing regular updates and insights to the Brand and Commercial teams. Systems, Data & Process Ownership • Create and maintain Purchase Orders (POs) and Production Orders (PVs) in SAP, ensuring master data and transactional accuracy., • Lead Netstock implementation for your brand and maintain full ownership of stock management within Netstock, including parameter setup, replenishment policies, exception management, and reporting., • Champion data integrity across SAP and Netstock to ensure reliable planning outputs., • Process and approve supplier invoices in accordance with finance controls., • Contribute to the development of supply chain digital tools and enhancements, ensuring systems align with operational best practices., • Drive continuous improvement initiatives aimed at efficiency, process optimisation, and enhanced planning visibility. Cross-Functional Collaboration • Act as a key liaison across Marketing, NPD, Demand Planning, Logistics, Procurement, QC, Master Data, Customer Service, Finance, and the China Supply Team., • Provide operational support for launches, supply reviews, and business planning cycles., • Ensure technical, regulatory, and quality standards are consistently upheld across suppliers and internal stakeholders. Operational KPIs: • Deliver and continuously improve:, • OTIF (On-Time In-Full), • Inventory on hand, • Production Plan Adherence, • Customer Service Level, • Cost Savings & Efficiency Gains, • Quality & Compliance Metrics REQUIREMENTS • Proficiency with ERP systems such as SAP or Netstock, • Experience with production planning, inventory management, and quality control activities., • Excellent with MS Excel for data visualisation, analysis, and reports, • Manufacturing Resource Planning (MRP): Experience with MRP and MPS systems is often required., • Knowledge of the Manufacturing processes and principles, • Strong analytical and problem-solving skills to identify and eliminate production bottlenecks., • Excellent written and verbal communication skills to liaise with different departments, suppliers, and manufacturers, • Strong organisational skills and the ability to manage priorities and deadlines effectively., • Ability to use data and forecasting to make informed decisions., • Ability to work both independently and collaboratively as part of a team, • Degree beneficial but not essential

A Mechanical Project Manager with exceptional communication and customer service skills, is required for a very successful interior fit out group. The opportunity has arisen, due to the continued growth of the business and the constant increase in high profile client accounts that are being secured. The Mechanical Project Manager will have a good level of experience and a strong track record of success. The role will include managing small and large full mechanical projects, planning tasks, sourcing labour and equipment, engaging with clients and ensuring that all stakeholders are informed of progress. The Mechanical Project Manager will be working on projects of varied size, scope and nature, for prestigious clients in the banking sector. While based from home, the Mechanical PM will need to be able to travel throughout the UK. The group itself has offices in North London and Yorkshire. Travel and other expenses will be reimbursed. Responsibilities: • Manage technical projects from initiation to completion., • Develop and maintain project plans, schedules, and budgets., • Lead and coordinate the activities of site teams., • Communicate project status to the project team., • Identify and resolve project risks and issues., • Develop and implement strategies for successful project delivery., • Ensure that all project deliverables are met on time and within budget., • Manage changes to the project scope, schedule, and budget., • Attend site surveys and produce detailed Site Audit Reports to aid project scope and costing., • Engage successfully with suppliers & contractors., • Manage and expand sub-contractor base., • Demand high levels of health and safety across all projects. Requirements: • Exceptional communication and interpersonal skills., • Excellent ability to present concepts to diverse audiences with great clarity., • Ability to achieve positive results while working independently., • Competent with Microsoft Office., • Strong customer service skills., • Mechanical PM with minimum 5 years’ experience in HVAC / Public Health., • Demonstrated leadership and interpersonal skills., • Developing and issuing risk assessments and method statements., • Visiting client sites Nationwide., • Knowledge of CDM Regulations including, but not limited to, phase plans. In return the company offers hybrid working, with time based in the company’s offices, visiting clients’ sites and also working from home. He or she will receive a salary and benefits package commensurate with the position and will be joining an exceptional organisation at an exciting time. Location: Hybrid role with travel to client sites across the country Salary: Competitive salary, plus benefits package Start: ASAP Status: Permanent, Full Time Ref: IB251102

Research Scientist – Upstream Process Development Role: Full-time, permanent Location: UK (Harrow, London) Salary: Competitive + bonus + benefits The Role: Accord Biopharma London is committed to accelerate the biopharmaceutical development and simplifying workflows. Our mission is to empower teams to bring biopharmaceutical innovative biologic therapies to market faster through streamlined experimentation, data-driven insights, and collaborative process optimization across the group. With a focus on upstream cell culture process development, Biopharma R&D division has built a robust platform that integrates products, and data management to support mammalian cell culture production. This platform enables efficient process development by merging advanced tools with real-time data analytics, fostering innovation and operational excellence. We’re seeking a proactive and detailed-oriented Research Scientist to join our expanding Upstream Process Development team. This full-time position blend hands-on cell culture experimentation with advanced data analytics, supporting day-to-day operations such as cell revival, subculturing, and batch culture maintenance. You will work closely with Ambr250HT, bioreactors and other state-of-the-art equipment to optimize mammalian cell culture parameters across the clone lifecycle—from inoculation to harvest. This role is ideal for someone who thrives at the intersection of experimental biology and computational modelling and is passionate about transforming bioprocess data into actionable insights. Key Responsibilities • Design and execute Design of Experiments (DoE) for process optimization, producing data summaries and progress reports., • Conduct through exploratory data analysis (EDA) on small- and large-scale, multi-model, and time-series datasets to uncover novel insights that supports process development strategies., • Perform daily monitoring and data analysis of cell culture parameters (e.g., cell density, viability, metabolite levels) using advanced bioprocess equipment., • Leverage advancements in machine learning, biostatistics, and bioprocess engineering, applying them to continuously strengthen our platform analytical capabilities., • Build and maintain reliable systems to clean, organize, and prepare bioprocess data for analysis., • Develop and validate statistical and machine learning models, integrating them into internal platforms and tools to support data-driven decision-making across bioprocess development workflows., • Troubleshoot technical activities and support lab documentation (COSHH, risk assessments, SOPs)., • Communicate complex findings through compelling visualizations and reports tailored for both technical and non-technical stakeholders., • Collaborate with global teams, including colleagues from Intas Pharmaceuticals, to support cross-functional development efforts. Requirements • Bachelor’s or Master’s degree in Biological Science, Biochemical Engineering, Data Science, Bioinformatics, or a related field., • Hands-on experience with mammalian cell culture and bioreactor operations., • Strong knowledge of time-series analysis, differential equations, and statistical modelling., • Experience applying data science or machine learning in a biotech, pharmaceutical, or bioprocessing environment., • Familiarity with laboratory documentation and safety protocols., • Strong communication skills, with the ability to explain complex technical concepts clearly to a diverse group of stakeholders. Nice-to-Haves • Familiarity with cloud platforms (AWS, GCP, Azure) and basic understanding of data storage or analysis tools., • Experience with data science libraries, Python, SQL for analysing bioprocess data., • Knowledge of numerical optimization techniques and ODE modelling is a plus, • Exposure to reproducible research practises, and interest in CI/CD, MLOps, concepts., • Enthusiasm for mentorship, teamwork, and continuous learning., • A practical and thoughtful approach to problem solving, with a focus efficiency and impact. The Rewards: In return, we offer a competitive salary package (with bonus, holiday and pension scheme), and a range of other benefits to support our team. Not to mention the opportunity to be part of a new department within a progressive and expanding business with increasing global reach, and the support of ongoing training and development. How to Apply: If you possess the experience, passion and ability to make this role a success then we would like to hear from you. Please complete your Candidate Profile on our careers site to apply for this role. The closing date is 18th December 2025. For more information, you can contact us on: A Bit About Us: Accord Healthcare Europe is one of the fastest growing pharmaceutical companies in Europe and has one of the largest market footprints of any European generic and biosimilars companies, selling generic medicines in over 80 countries around the world. This global footprint enables us to deliver vital, affordable medicines to national health systems, supporting healthcare professionals to transform patient lives worldwide. The approach of Accord is agile and inventive, always seeking to improve products and patients' access to them. Accord is driven to think differently and deliver more for the benefit of patients worldwide. To continue our growth, we’re looking for the best and brightest technical minds and forward-thinking business professionals. Keeping our people at the heart of all we do, we offer rewarding opportunities for those looking for continued personal and professional growth, investing in training and development tailored to each individual’s focus. So, if you’re looking for an inclusive company to take your career to the next level, you’re certainly in the right place; come and join us to make it better.

Customer Order Administrator Location: Office-based, Hayes, Middlesex Salary: £30,000 per annum + benefits Hours: 40 hours per week, Monday to Sunday (between 08:00 – 19:00) The Role We are looking for a highly organised and customer-focused Customer Order Administrator to manage consumer-facing orders from placement through to delivery. This role plays a key part in ensuring a smooth customer experience, maintaining accurate order data, and resolving delivery or stock-related issues efficiently. You will act as a subject matter expert within your area, working closely with the Customer Service Manager to identify process improvements and support continuous operational excellence. Key Responsibilities • Process and manage consumer orders from placement through to delivery, • Maintain and manage the open order book, including push-outs, pull-ins, and error orders, • Monitor deliveries, chase PODs, and provide tracking information to customers, • Handle out-of-stock notifications and amend orders as required, • Respond to customer enquiries via phone and live chat, resolving issues efficiently, • Maintain accurate records and notes within D365, • Liaise with internal teams to resolve order, stock, and delivery issues, • Complete regular reporting and administrative tasks, • Proven experience in Order Management, Customer Service, or Supply Chain Operations, • EDI experience (understanding EDI transactions, order flows, and troubleshooting errors), • Strong Excel skills, including the ability to confidently use VLOOKUPs and Pivot Tables, • Excellent attention to detail with strong administrative and organisational skills, • Ability to investigate customer issues, identify root causes, and deliver effective solutions, • Outstanding verbal and written communication skills, • Ability to work independently, within a small team, and as part of a wider organisation, • Confident in maintaining accurate system notes and working with order management systems (e.g. D365), • Adaptable, proactive, and open to change and process improvement, • Experience producing or delivering training materials for colleagues is desirable, • Comfortable working a rotating schedule including weekends Reporting & Location • Reports to: Customer Service Manager, • Competitive salary of £30,000, • Additional company benefits

Our client based in Watford, a logistics company, is currently recruiting for a night warehouse shift supervisor.Night Shift Supervisor Main duties will include:.Managing a small team of 5 - 8 people.Unloading and loading with the team.Manual handling (Can be heavy work).Must hold a valid in date FL

Salary: £35,000-£38,000p.Successful Garage Door, entrance door and patio awning installation company is looking for an experienced Manager for their Watford Branch.This is a great opportunity to be a part of a small but busy team and manage the planning, co-ordination and operation of the br