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  • Customer Service Assistant
    Customer Service Assistant
    hace 4 horas
    £24000–£26000 anual
    Jornada completa
    Bulls Cross, Enfield

    About the Company Vanquish Fitness was created in 2015 by two school friends, Oliver Maloney and Ruben O’Brien, and is now, not just an apparel brand and online retailer, but one of the fastest growing fitness communities in the world! Our mission is to inspire our colleagues on their pursuit of self defined greatness. Providing the time and resources that our employees need to strive to become Better Than Yesterday. About the Role We have an exciting opportunity within our Customer Service Team for someone to join us on a permanent full-time contract after successfully completing a 6-month probationary period, alongside an advanced title of ‘Junior Customer Service Executive’. We are looking for someone with a positive attitude, hardworking ethic and some knowledge within customer service, if you have more experience, then that’s always a bonus! We are looking for someone who encompasses our values and mission, and is excited about the idea of supporting our customers to have the best experience with our products and within our community. You will be the voice for our customers, so a compassionate, professional, and understanding nature is a must. You should also be a quick thinker, problem solver, team player, who is organised and has excellent written communication. You must be a highly motivated individual and eager to learn and provide the best service. Duties and Responsibilities • You will be able to provide First Class customer care via Gorgias and similar platforms., • Manage all customer communication efficiently and promptly., • Cooperate with couriers daily to resolve shipment issues or delays., • Proactively collaborate with the team to develop solutions for recurring queries or complaints., • Ensure adherence to Vanquish policies and procedures. About You • Exceptional Customer Service experience, • Excellent customer service skills, • Computer literacy, including Microsoft Office and Gmail, • Fluency in English (written and spoken), • Ability to work well under pressure and adapt to change, • A highly motivated individual that is focused on developing, customer service, and using initiative., • Effective team player with a positive, hard-working attitude, • Ideally, experience with platforms such as Zendesk, Shopify, and social media, including live chat Benefits 35 hour working week Annual apparel allowance Discounts on everything Vanquish Attendance to our community events Free drinks in the office Company Socials Hybrid working (2 days from home) 35 hour working week Free Parking Modern office in the grounds of a beautiful House gardens, perfect for lunch time walks to get your steps in

    ¡Incorporación inmediata!
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  • Presenter
    Presenter
    hace 18 días
    £15–£20 por hora
    Jornada completa
    London

    We’re looking for a confident, switched-on Social Media & Live Sales Coordinator to join our team in North London (Haringey). This role is hands-on and built around Whatnot live selling, social media, and day-to-day content. You’ll be part of a fast-moving women’s fashion business, helping run lives, create content, and keep the brand active across platforms. This is ideal for someone who’s comfortable on camera, understands fashion, and knows how to engage people online. We’re replacing a team member who’s leaving, so we need someone ready to step in and get involved straight away. What You’ll Be Doing Helping run and host Whatnot live sales (confidence on camera is key) Creating daily content for TikTok, Instagram, and other platforms Posting, scheduling, and keeping socials active and engaging Replying to messages, comments, and customer enquiries Working closely with the team during live sales and prep Spotting trends and jumping on what’s working (especially for women’s fashion) Helping push giveaways, promos, and driving traffic to live shows Supporting general day-to-day running of the brand What We’re Looking For Female candidate (role suits our audience and product) Confident, presentable, and comfortable speaking on camera Experience with social media (TikTok + Instagram ideally) Good eye for fashion and what sells Someone proactive — not waiting to be told what to do Strong communication skills and good energy Organised and able to handle a fast-paced environment Bonus (but not essential) Experience with Whatnot or TikTok live selling Basic editing skills (CapCut, etc.) Sales or retail background The Role Based in Haringey, North London Part-time or full-time options available Opportunity to grow with the business Job Types: Freelance, Zero hours contract, Permanent Benefits: Casual dress Free parking On-site parking Work Location: In person Responsibilities: • Present fashion products and trends in an engaging and informative manner., • Host live sessions, webinars, and promotional events, both online and in-person., • Create compelling video content for social media and e-commerce platforms., • Interact with viewers and customers, answering questions and building brand loyalty., • Collaborate with marketing and design teams to understand product features and brand messaging., • Stay updated on current fashion trends and industry best practices. Requirements: • Proven experience as a presenter, preferably within the fashion or retail industry., • Excellent communication and interpersonal skills., • A passion for fashion and a strong understanding of current trends., • Comfortable and confident in front of a camera and live audiences., • Ability to articulate product features and benefits clearly and enthusiastically., • Strong organizational skills and attention to detail. Join our team and help us grow our presence in the vibrant fashion market!

    ¡Incorporación inmediata!
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  • Sales Administrator
    Sales Administrator
    hace 1 mes
    £32000–£35000 anual
    Jornada completa
    London

    TELECOMS EXPERENICE NECESSARY Urbancoms are looking for a highly organised , proactive professionally individual that has the skill set to multi-task effectively and present a professional courteous image of our client’s business at all times. An understanding of the varied requirements of working in a small, agile, customer focussed business would also be highly advantageous. Key Responsibilities • Providing a day-to-day co-ordination and administration service, • Ordering and provisioning of products and services, • Setting up client accounts, • Setting up support cases online for billing queries, • Speaking to suppliers and dealing with support cases, • Taking calls, submitting orders and logging faults, • Preparing sales order forms and sending to client on DocuSign, • Provide customer support throughout the order process, either by call or email, • Filtering calls and dealing with any queries, • Fault Reporting on all products and services, • Day to day management of the Support email inbox, • Calling existing clients to upgrade products and services by phone and email., • Fort nightly review of Aged Debt, • Change of Managements process, • Social media management, • Email correspondence to client Skills & Experiences • Previous experience in a Sales Administration or Sales Support role, ideally within the Telecoms sector, • Strong organisational and problem-solving skills with exemplary attention to detail, • Ability to work to deadlines and the ability to prioritise a busy workload, • A positive and can-do attitude, • Technically competent, particularly with MS Office suite, • Able to develop and document procedures and systems, • Ability to work under pressure., • Excellent written and spoken English. This is a wonderful opportunity for a dynamic, proactive Sales Support Administrator with a naturally professional approach and the ability to work effectively within a small team, to join a highly successful, dynamic and growing Telecoms success story. An attractive salary and full product training is on offer for the successful applicant. Appy now!

    Sin experiencia
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