Corby
About Abstract Recruitment Abstract Recruitment is a trusted provider of flexible workforce solutions across the logistics, warehousing, and industrial sectors. With a strong focus on service, compliance, and performance, we partner with leading UK businesses to deliver high-volume staffing strategies that meet ever-changing operational demands. Our people-first approach and onsite support model ensure consistent results and lasting client relationships. About the Role We are seeking an experienced Account Manager to oversee our operation from our Corby branch (NN17), managing a workforce of approximately 70 temporary employees. This is a branch-based, permanent position supporting a key client account. You will be responsible for ensuring operational efficiency, workforce compliance, and a high level of service delivery in line with agreed KPIs. Key Responsibilities • Oversee the scheduling, allocation, and productivity of approximately 70 agency colleagues., • Manage the end-to-end recruitment process, including advertising vacancies, conducting interviews, inductions and onboarding new starters., • Ensure accurate and timely processing of payroll and maintain up-to-date records for all temporary employees., • Monitor daily attendance, address issues promptly, and ensure fulfilment targets are consistently met., • Take ownership of shift planning and deployment based on operational requirements., • Act as the main point of contact for the client, ensuring clear and regular communication., • Attend client meetings, provide operational updates, and support strategic planning., • Liaise with Abstract’s recruitment team to manage workforce pipeline and forecast future demand., • Oversee the full induction process for new starters, ensuring all colleagues are trained, onboarded, and compliant before entering the operation., • Monitor and report on daily, weekly, and monthly KPIs (attendance, productivity, fulfilment rates, etc.)., • Identify trends or issues and implement continuous improvement initiatives., • Ensure all agency colleagues are compliant with client and legal standards (right to work, H&S, policies)., • Lead onsite engagement activities and communication initiatives to promote a positive work culture., • Support the client’s CSR goals through active collaboration on local or company-wide projects., • Proven experience in account management, workforce management, or recruitment operations, preferably in a logistics or warehousing environment., • Strong leadership and people management skills., • Excellent client-facing and stakeholder management abilities., • Ability to analyse and act on data to drive operational improvements., • Knowledge of employment legislation and compliance requirements (e.g. right to work checks)., • Proficient in Microsoft Office and workforce management systems., • Competitive salary package, • Career development opportunities within a growing organisation, • Supportive team culture and autonomy to make an impact, • Access to company benefits, rewards, and employee engagement programs