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Join Our Team as a Customer Service Specialist – Banking & Financial Services (Hybrid, Glasgow) Teleperformance certified as great place to work UK in 2025!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We’re expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year’s experience in the banking or financial services industry, we’d love to hear from you. Start Date: 12th January 2026 Get ready to kick off the new year with a fresh start in a role that truly matters! Salary: £26,728 per annum Competitive pay with opportunities to grow and develop your career. Location: Hybrid – Glasgow, Cuprum Building, Argyle Street * Hybrid solutions to match business and personal needs Hours: Full-Time – 40 hours per week * Shifts between 8:00 am and 5:00 pm, Monday to Friday Training: * 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you’ll need to pass the following checks: * * Right to Work in the UK * Criminal Record Check * Credit Check • Sanction, • CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment Join Our Complaints Team – Where Empathy Meets Excellence We believe that even when things go wrong, we have the power to make them right—and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action. What You’ll Be Doing • Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care—whether it’s over the phone or in writing, • Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise, • Champion a customer-first culture, helping shape a service experience that’s as thoughtful as it is effective, • Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution, • Be the final voice of support—resolving issues with confidence and compassion when customers need us most, • Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes You Should Apply If… • You’re a seasoned complaint handler with experience in regulated environments or you’ve spent a year or more in the banking or financial services world and are ready to take your skills to the next level., • You’ve written final responses and know how to communicate clearly, fairly, and with impact, • You’re confident and resilient when speaking to customers—whether it’s a tough call or a thoughtful email, • You thrive in fast-paced environments and embrace change with a positive mindset, • You’re comfortable working to targets and deadlines without compromising on quality, • You’ve got a sharp eye for detail and a strong sense of fairness, • You’re great at simplifying complex issues and explaining them in a way that’s engaging and easy to understand, • You quickly grasp key regulations and understand how they shape our decisions, • You’re deeply empathetic, always put yourself in the customer’s shoes, and take full ownership of their journey Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • High levels of accuracy and attention to detail, • Be driven to work towards achievable targets Financial Sector - Key Responsibilities • Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels, • Use your problem-solving skills to support our customers, resolve their query and create a positive experience., • Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers, • Have excellent attention to detail, • Be knowledgeable of our client’s process and products and how best to support the customer Benefits of being a Customer Service Representative • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Job Description Personal Trainer - Build Your Business with The Gym Group! In order to make an application, simply read through the following job description and make sure to attach relevant documents. Are you a passionate and ambitious Level 3 qualified Personal Trainer looking to grow your self-employed career in a supportive and dynamic environment? At The Gym Group, we're more than just a gym-we're a nationwide fitness community that makes health and wellness accessible to everyone. With over 240 locations across the UK, we provide the perfect space for you to thrive, grow your client base, and do what you love. Why Choose The Gym Group? We put people first-our members and our trainers! Here's why joining us is the best move for your career: Supportive & Inclusive Community - Be part of a team that champions your success, celebrates diversity, and helps you grow. Unrivalled Training & Career Development - Our industry-leading induction and ongoing CPD opportunities will equip you with the confidence and skills to maximise your business potential. Flexible Working Hours - Work on your own terms, setting your schedule around your lifestyle and commitments. Cutting-Edge Facilities - We invest millions every year in our gyms to ensure you and your clients have access to top-tier equipment and spaces. Official Hyrox Partner - Stay ahead of fitness trends! We offer Hyrox classes in 120+ gyms nationwide to help you attract clients. Your Benefits as a Self-Employed Personal Trainer: Zero-Risk Start - First month's rental completely free! Keep 100% of Your Earnings - No hidden fees, no commission, just full control of your success. Ongoing Career Support - Access to CPD courses and training to help you stay at the top of your game. Free Advertising & Business Growth - Get promoted through in-gym marketing and social media exposure. Ready to take your PT career to the next level? Join a community that supports your growth, champions your passion, and helps you thrive. Apply now and let's get started! Need assistance? If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us!

Head of Food, Corporate & Social Events.

Job Title: Qualified Social Worker (Adult Social Care) Location: Cheshire East Contract: Temporary / Flexible Hours Pay Rate: £37 per hour As a Qualified Social Worker, you will: Undertake assessments, care planning, and safeguarding interventions for adults in need. Cheshire East Council

Supervising Social Worker Help Shape Our Clients Growing, Supportive Fostering Service! Are you an experienced and passionate Supervising Social Worker looking for a fresh challenge with a genuinely caring, family-owned independent fostering agency? We are working with an established and Ofsted-r

Its an opportunity to bring together everything that makes social work meaningful:. Social Worker Specialist Practice Leadership Role. This is not your standard social work post its a.

Our client, South Tyneside Council, is looking for a Senior Social Worker to join their Assessment Team. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable.

The Social Research Association (SRA) is an educational charity and membership organisation for social researchers, dedicated to advancing excellence in social research across the UK. Growing and connecting an inclusive, diverse community of social researchers. Advancing knowledge, best practic

Our client, North Tyneside Council is looking for a Senior Social Worker to join their Childrens Assessment Team. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable.

Enable is a dynamic and vibrant social care organisation dedicated to improving the lives of people with learning disabilities and we are looking for motivated and driven individuals to join us in ensuring they have the same opportunities as everyone else.

Assess the need for social work service including the identification of risk and the need for protection, determine the method of intervention, and decide and advise on the use of appropriate social services and/or other resources. Contribute to the evaluation and development of services and new ide

To ensure effective day to day running of homecare service delivered to clients by establishing close contact with staff and regular on-site review of the Health and Social Care standards.

To ensure effective day to day running of homecare service delivered to clients by establishing close contact with staff and regular on-site review of the Health and Social Care standards.

Fostering Manager and Banya Directors.Employers contribution to pension.Work as part of a multi-disciplinary team.Supervise and support a group of Banya foster carers to maintain consistent service delivery.Ensure all relevant placement agreements between carers, Banya, and other agencies are comple

Managing a caseload providing a social work service to people with care and support needs, which will include adults at risk of harm and neglect. Liaising with other Social Service professionals, health professionals and partner agencies.

Supervising Social Worker SALARY £35,000 - £45,000 per annum, depending on experience COMPANY: Banya Family Placement RESPONSIBLE TO Fostering Manager and Banya Directors WORK LOCATION(S) * Midlands * Yorkshire BENEFITS * Employer’s contribution to pension KEY RESPON

Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable.

You will have extensive experience as a childrens social worker working within child protection and children in need, current Social Work England registration and eligibility to work within the UK. Pertemps has a fantastic opportunity for children’s social workers within Child Protection Teams thr

To chair child protection conferences To be part of the Quality and Practice Assurance Team Role is office based.If you are interested in this role please send your updated CV in the first instance.

Support the social, emotional, and academic development of all pupils.

Enable is a dynamic and vibrant social care organisation dedicated to improving the lives of people with learning disabilities and we are looking for motivated and driven individuals to join us in ensuring they have the same opportunities as everyone else.

Salary: £28,000 – £38,000 Location: Multiple Locations across the North-West ( new service provider) Employment Type: Full-Time, Permanent Are you an experienced leader passionate about empowering adults with Learning Disabilities, Autism or Mental Health needs to live fulfilling,

Requirements Your Role as a Social Work Team Manager: * As a Social Work Team Manager for our family assessment centres, you will be responsible for ensuring that the social workers in our centres for your region are completing high quality and robust parenting assessments. As a national leader

Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable.

Balmoral is on the lookout for caring people within the Prestwick area who have the best smiles to enhance the happiness of all our clients on a daily basis.We can provide training for those who haven't had any at no cost to you.You will have a fun and loving nature with a smile for everyone we care

Social Care Team Facilitator Location: East Ayrshire, KA1 1NP Salary: £28,961 per annum + additional on call payment (Pay Award Pending) Contract: Full time, Permanent Hours: 39 hours per week The Best in You Brings Out the Best in Me Are you a driven and motivated individual who enjoys new and

Estimator ConstructionLocation: Manchester or LeedsSalary: Competitive + BenefitsEmployment Type: PermanentIndustry: Construction / BuildAbout the OpportunityWe are partnering with a respected and expanding construction contractor to recruit an experienced Estimator to join their pre-construction t

Experienced Social Workers (AMHP) Mental Health Team.

Social Care Team Facilitator Location: East Ayrshire, KA1 1NP Salary: £28,961 per annum additional on call payment (Pay Award Pending) Contract: Full time, Permanent Hours: 39 hours per week The Best in You Brings Out the Best in Me Are you a driven and motivated individual who enjoys new and uniq

Supervising Social Worker SALARY £35,000 - £45,000 per annum, depending on experience COMPANY: Banya Family Placement RESPONSIBLE TO Fostering Manager and Banya Directors WORK LOCATION(S) Midlands Yorkshire BENEFITS Employers contribution to pension KEY RESPONSIBILITIES Work as part of a multi-dis

Job Responsibilities To ensure effective day to day running of homecare service delivered to clients by establishing close contact with staff and regular on-site review of the Health and Social Care standards. Ensure compliance with SSSC Code of Practice and Health and Social Care Standards for Care

A dedicated property charity in the UK is seeking a Head of Property Advisory to lead its Property Advice Team.This role involves driving revenue generation, managing client relationships, and delivering high-quality consultancy services to support voluntary organizations.The ideal candidate will ha

Employee Assistance Programme Cycle to Work Scheme* Season Ticket Loans* Blue Light Card Where required, Enable will fully fund SVQ Health and Social Care qualifications - required for SSSC registration Starting a career with Enable is the first step towards making a real difference in our award-win

Our mission is to provide excellence in social development to support policies, laws, social norms and institutions that advance social, economic and political justice for all. Social Development Direct is a mission-driven, international development consultancy with a global reputation for excellenc

Locum Adult Social Care Solicitor. Locum Adult Social Care Solicitor. Provide high-quality legal advice and representation on adult social care matters, including Court of Protection, safeguarding, and the Mental Capacity Act.

You’ll be part of building a true lovebrand in the quality food space, with Instagram as your main playground, plus other social channels. Own our organic social media presence with a strong focus on Instagram. Proven experience running social media accounts and creating organic content (ideally i

Real Estate is a core practice to the firm that is fully dedicated to continued growth within the Social Housing group.

The ideal candidate will have strong commercial acumen, resilience, and a background in social justice, particularly within the international development sector.

Real Estate is a core practice to the firm that is fully dedicated to continued growth within the Social Housing group.

You will be responsible for enhancing the brand’s voice across social platforms, engaging with the community, and executing top-tier social strategies. A top gaming studio in the UK is seeking an experienced Social Media Manager to join the Fable team. The ideal candidate has over 3 years of exper

Required Skills and Competencies:* A creative and confident social media expert with a passion for effective storytelling on social platforms. A minimum of 2 years of experience formulating social strategies and a proven track record in developing social-first concepts required. The primary responsi

The aim of the awards, which are jointly funded by the Association of Social Anthropologists (ASA) and the RAI, is to help young scholars in social anthropology who are handicapped by lack of funds to work towards the completion of research upon which they have already embarked. Radcliffe-Brown and

Locum Adult Social Lawyer – 6 months + – Full Time – Predominantly Remote Working – Up to £55 per hour – East Anglia. Locum Adult Social Care Lawyer. Undertake all aspects of legal work relating to Adult Social Care Legislation, including, but not limited to, Court of Protection, Section

Applicants should have proven experience in social media management and strong video editing skills. A leading freelance marketplace in the UK is seeking a Social Media Manager to enhance and manage influencer accounts on Instagram and TikTok.

Are you a true marketing nerd with a passion for social media advertising? Do you love building innovative solutions with a motivated team? Then you may be the Senior Social Media Strategist of our dreams! Abe is a specialized consultancy focused exclusively on social media advertising, helping clie

Proven experience in social media marketing and graphic design. Experience with social media advertising (e. We are looking for a dynamic individual who excels in social media marketing, graphic design, and WordPress website management.

A leading digital marketing consultancy is looking for a Social Media Advertising Strategist.

You’ll shape our social media strategy, lead social content planning, and ensure that our channels are powerful drivers of engagement, support and action. Proven experience leading successful social media campaigns. Experience in both organic and paid social media and collaborating with agencies.