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Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We've been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors and commercially supported by major financial institutions, we're scaling quickly as adoption of AI in financial services accelerates. Our Wealth platform helps financial advice firms transform how advisers and paraplanners work, using AI to automate documentation, improve compliance and streamline client servicing. From meeting summaries and document generation to compliance file checking and workflow automation, we're helping firms deliver a better experience for both advisers and their clients. We're looking for a Product Manager – Wealth to lead the evolution of Aveni Assist, our flagship AI-powered platform for financial advice firms. The role This role is responsible for the strategy, roadmap and delivery of Aveni Assist, driving its continued evolution across core adviser workflows including meeting summaries, document generation, Letters of Authority, fact finds and compliance file checking. Unlike an early-stage product, Aveni Assist already has an established customer base and a strong market presence. Your focus will be on scaling the product through continuous improvement—enhancing customer workflows, increasing adoption and satisfaction, and delivering measurable value that drives retention and growth. This is a hands-on, high-ownership product role. You'll work closely with the Head of Product (Wealth) on product strategy while independently leading customer discovery, roadmap prioritisation, delivery and release planning. You'll collaborate with Engineering, Design, Customer Success and Commercial teams to ensure we're solving the right problems and delivering the highest-value outcomes. We're looking for someone who enjoys understanding complex customer needs, making evidence-based decisions and building products that customers genuinely value. What you'll be doing You'll own the Aveni Assist roadmap end-to-end, balancing investment between new capabilities, product quality and platform improvements to maximise customer and commercial impact. You'll lead continuous discovery with advisers, paraplanners, compliance teams and prospects, building a deep understanding of customer workflows and translating insight into product decisions. You'll rapidly validate ideas using prototypes, customer research and experimentation, reducing delivery risk before committing engineering effort. You'll own beta programmes for new capabilities, working closely with customers to gather structured feedback and determine when features are ready for general release. You'll partner closely with Engineering and Design to translate strategy into clear delivery plans, maintaining a healthy backlog and ensuring features are released with a high standard of quality. You'll build strong relationships across Engineering, Customer Success, Commercial and Marketing, acting as a trusted voice for the product and ensuring customer insight informs decision-making across the business. You'll use customer feedback, usage analytics and product metrics to guide prioritisation, measure success and continually improve the product. You'll stay informed about industry trends, adviser technology, AI developments and FCA regulation, ensuring Aveni Assist continues to lead the market. What we're looking for We're looking for someone with a proven track record as a Product Manager in a B2B SaaS environment, ideally with experience scaling an established product by improving customer satisfaction, adoption and retention. You'll have demonstrable experience leading customer discovery, translating customer insight into product decisions and working closely with Engineering and Design to deliver high-quality software. You'll have excellent product judgement, strong communication skills and the confidence to make difficult prioritisation decisions, balancing customer needs with commercial objectives. You'll be analytically rigorous, comfortable using both qualitative and quantitative data to inform decisions, and capable of building trusted relationships across technical and commercial teams. We're particularly interested in people who are proactive, self-directed and passionate about improving products through continuous iteration and customer feedback. Nice to have Experience with AI-powered products or machine learning technologies would be valuable, as would experience within financial services, wealth management or other regulated industries. Knowledge of FCA Consumer Duty, adviser technology platforms or wealth management workflows would be advantageous, but isn't essential. Experience running beta programmes, defining quality standards for AI-generated outputs or contributing to go-to-market activities would also be beneficial. Why join Aveni? You’ll work on genuinely difficult and meaningful problems at the intersection of AI, regulation and financial services. You’ll help shape a product category that is becoming increasingly important as financial institutions move from experimenting with AI to deploying it safely, responsibly and at scale. You’ll have real ownership, visibility and the opportunity to influence both product direction and market positioning at an important stage of Aveni’s growth. Benefits at Aveni What you’ll love: Remote-first working across the UK Company-wide offsites and regular in-person gatherings Work abroad policy Optional Personal Development Plan Flexible benefits platform, so you can choose the benefits that matter most to you Life insurance, income protection, critical illness cover and pension, with up to 5% matched employer contribution Private health and dental care At Aveni, we believe diversity drives innovation. We’ve built our business to ensure an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you’re passionate about technology and its ability to drive positive change for the future of financial services, we’d love to hear from you. Even if you don’t meet 100% of the requirements, we’d still encourage you to apply if you believe you’d be a great fit.

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Remote or hybrid remote/London office About us: We’re a fast growing AI startup on a mission to help midmarket businesses transform how work gets done. We’ve built a factory for custom operations agents. The factory builds Virtual Agents: software workers with AI reasoning that complete complex workflows end-to-end, directly in customer tools. There’s no tech integration, process change or upfront cost. Onboarding is white-glove, takes a matter of days, and customers pay only for delivered value. This makes Virtual Agents the lowest risk way to automate complex manual work. And it makes Unitary the first company delivering Palantir-grade AI deployment with the unit economics of software - enabling us to reach the midmarket at scale. Today we’re focused on commercial insurance, marketplaces and primary healthcare. But the potential for Virtual Agents goes far beyond. We closed $15M Series A funding in 2024, and we’re backed by some leading names in AI (Plural and Creandum). We’re working with world-class clients such as Substack, Trustpilot, Depop, Sony Interactive Entertainment and many more. This is an exciting opportunity to join a well-funded startup at a crucial stage of growth, and to play a significant part in turning frontier AI technology into real world value. About the role: We’re seeking an experienced Senior Product Manager to shape Virtual Agents at a critical stage of its growth. Reporting to the VP Product, you will have ownership over a core part of the Virtual Agents product, from the core automation technology and customer experience to the onboarding and human-in-the-loop operations that support them. In addition to working with our AI teams on the core tech, you’ll collaborate with all parts of the business to build and scale Virtual Agents: the sales experience, onboarding journey and support operations are critical parts of the product. You will: • Set and own the direction of a meaningful part of the Virtual Agents product in line with our product strategy. Our products use cutting edge AI technology to automate critical, high-volume and complex processes, so you’ll need to get into the technical details and bring precision and analytical rigour to product decisions, • Own the entire product lifecycle, spanning both the core technology and the commercial/operational elements required to market, sell and deliver it at scale, • Develop a deep understanding of our customers, domains and competitive landscape across multiple verticals, • Collaborate across the business to execute successfully on your plans - ensuring products are built right, sales and marketing teams are enabled, and delivery teams can scale smoothly, • Work closely with the VP Product to help define and refine the overall product strategy About you: • 4+ years’ experience in product management, working on complex B2B products, ideally in AI or automation, and ideally within a startup/scale-up or early-stage context, • Exceptional analytical skills to break down complex challenges in systematic ways, getting to the core of any problem you’re given, • Experience contributing to strategy in greenfield or rapidly evolving environments, • Proven track record as an executor: great at working with engineers, designers, operators and marketers to build impactful products and drive key metrics, while ensuring nothing slips through the cracks, • A precise and confident communicator, able to set clear direction internally and comfortable representing us with senior stakeholders at customer organisations, • Self-motivated, flexible, and low-ego. You thrive in fast-paced, rapidly evolving environments, and are happy to roll up your sleeves across the business - whether that’s supporting customer delivery or creating sales materials, • Competitive salary, commission and equity package, • Lots of autonomy and opportunities for growth, • Flexible hours and location, with a monthly coworking budget or option to use our London office, • Occupational pension (location dependent)location d, • Generous paid parental leave, • Generous paid sick leave, • Annual budget for your professional development and growth, • Annual budget for your individual health and wellness, • Quarterly team offsites to London and other exciting destinations in Europe

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient. </span></p> </span></p> We’re both a financial services and a software company and one of Europe’s fastest growing fintech companies. Operating in the UK, Italy and Ireland, we’re over 350 employees (from 26 nationalities) strong. </span></p> </span></p> We’re a place where anyone can thrive. We’re all about doing the right things for the right reasons, high standards, ambition, drive and focus. </span></p> </span></p> What’s in it for you</span></b> </span></p> </span></p> • Competitive salary </span></span></li> • Private healthcare for you and your family </span></span></li> • Pension scheme </span></span></li> • Flexible working options including working from home or our Marylebone office </span></span></li> • 60 days’ work anywhere, even outside the UK if you want </span></span></li> • 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday </span></span></li> • Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget </span></span></li> • Employee Assistance Programme and wellbeing portal </span></span></li></ul> </span></p> The role</span></b> </span></p> </span></span></p> We’re hiring a Digital Customer Community & Education Manager to join our digital customer engagement team. Reporting to the Director of Digital Customer Engagement, this role will be responsible for defining, scaling and maintaining Soldo’s digital B2B customer community strategy and ecosystem.</span> </span></p> </span></p> Key responsibilities: </span></p> </span></p> • Community Strategy </span></span></li> • Customer Education & Content </span></span></li> • Knowledge Management </span></span></li> • Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing </span></span></li></ul> </span></p> Must have: </span></p> </span></p> • Experience building and managing B2B customer communities, education programmes and knowledge bases in a SaaS or digital business. </span></span></li> • Experience managing and monitoring feedback on Reddit and/or other relevant B2B community platforms to drive engagement. </span></span></li> • Strong content creation and communication skills, with the ability to translate complex topics into clear, engaging materials. </span></span></li> • Understanding of customer education, self -service and knowledge management best practices. </span></span></li> • Familiarity with B2B customer community platforms, content management systems and digital engagement tools. </span></span></li> • Experience organising and managing user group events, to showcase product functionality and receive customer feedback on features. </span></span></li> • Passion and expertise in AI -driven search, content discoverability and digital knowledge ecosystems. </span></span></li> • Experience managing digital customer reviews, to generate positive customer advocacy through a variety of digital channels/ platforms. </span></span></li> • A proactive, creative mindset with a passion to deliver best -in -class customer experience and customer engagement at scale. </span></span></li></ul> </div>

Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them. Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve. At Braintrust, surprisingly good developer support is one of our most important strategic advantages. Our customers are developers building LLM-powered applications, and they move fast. We win by helping them move faster. We’re looking for Developer Support Engineers — both mid-level and senior — who are obsessed with helping developers overcome challenging technical blockers to achieve their goals. You’ll troubleshoot issues, identify workarounds, ship fixes, and document your findings to help future developers move faster. This role blends technical problem solving, developer empathy, and tight collaboration with Engineering, Solutions, and Product. If you love solving complex problems, explaining technical concepts clearly, and making developers’ lives easier, we’d love to talk with you. This role will be remote based in London. Diagnose, troubleshoot, and resolve API and SDK use issues alongside customers codebases (Python or TypeScript). Reproduce customer-reported bugs, identify likely causes in our codebase, and collaborate with Engineering to resolve them. Own support communications with developers using Braintrust — primarily via Slack and email — and build trust through clear, technical, and empathetic communication. Write and maintain knowledge base documentation that turns unknowns into knowns, unblocking future developers. Identify opportunities to improve the developer experience, including tools, documentation, and support workflows. Write scripts, fix bugs, and contribute to internal tooling that enhances the support process. Capture and relay customer feedback to Product and Engineering, helping shape roadmap priorities. Participate in on-call rotations, responding to critical customer issues or providing coverage during local holidays. Provide technical mentorship to cross functional peers and guide support processes and escalation handling. Develop and champion opinionated stances on improving developer experience and product reliability. Experience supporting developer-facing products as a Software Engineer, Customer Engineer, Developer Success Engineer, Technical Account Manager, or similar customer facing technical role. Can write, debug, and reason through Python and/or TypeScript codebases. Are comfortable learning and reasoning about APIs, SDKs, and developer tools quickly. Take personal ownership of technical problems and follow through until customers are unblocked. Communicate clearly, empathetically, and effectively — especially when explaining complex or confusing issues. Are insatiably curious about use cases for LLMs and excited to support tools that make AI more measurable, reliable, and trustworthy. Experience supporting developer tools, ML infrastructure, or observability platforms. Familiarity with OpenAI, Anthropic, or similar LLM APIs. Comfort working with datasets, evaluation metrics, or prompt engineering. Experience contributing to support tooling, documentation, or product-led growth initiatives. Have been a senior technical team member or tech lead in a high-growth environment, taking ownership of ambiguous technical scenarios. Have submitted PRs to production codebases to fix customer-impacting issues in backend services, SDKs, or infrastructure. Hold cloud certifications or equivalent experience troubleshooting containerized environments (e.g., Terraform, Kubernetes). Build a culture of care, learning, and mutual support together Solve challenging, unknown technical issues faced by developers Pave the way for future developers and peers to benefit from your experience Medical, dental, and vision insurance Daily lunch, snacks, and beverages Flexible time off Competitive salary and equity Wifi & cellphone stipend Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Aim high, go beyond! At Open Cosmos we are solving the world’s biggest challenges from space, providing businesses, governments and researchers access to more readily available information than ever before - ready for the challenge? Then read on… Working in our Chief Operating Office (COO) Our COO Teams are the engine that powers Open Cosmos’ operations. This division brings together mission management, supply chain, and quality & product assurance to make sure every mission is delivered smoothly, reliably, and to the highest standards. They turn plans into action, keeping us efficient and mission-ready at all times. We're looking for a 2nd Line IT Support Engineer to strengthen our IT operations and ensure our systems, offices, and people are supported with reliable, secure, high-performing technology. What will you be doing? This is a hands-on technical role — combining escalated user support, deeper infrastructure work, and continuous improvement. You’ll be the go-to point for complex issues across devices, networks, identity, and SaaS services, helping keep Open Cosmos running smoothly as we grow. You will: Own and resolve escalated issues across Windows, Linux, macOS, iOS/Android, networks, identity, and collaboration tools. Troubleshoot, perform root-cause analysis, and implement corrective and preventative actions. Meet SLAs and communicate clearly with users and stakeholders. Administer Google Workspace, SSO/IAM, MFA and support our migration to M365 and Entra ID. Manage endpoints using Intune/Jamf/MDM, including software packaging and secure baselines. Support LAN/WLAN/VPN/DNS/DHCP/firewall changes and monitoring; liaise with providers as needed. Manage the full device lifecycle — builds, replacements, RMAs and onboarding/offboarding. Contribute to deployments and upgrades (office builds, Wi-Fi refresh, EDR rollouts, migrations). Improve automation, self-service, reporting and monitoring through scripting and tooling. Champion security best practice across patching, hardening, device compliance, and access controls. What You’ll bring Strong troubleshooting skills across Windows, Linux, macOS, mobile OS and SaaS platforms. Demonstrable ability in administering M365, Entra ID, IAM, MFA/SSO, device compliance, EDR/AV and patching. Comfortable with ITSM/ticketing, change control and documentation. Familiarity with scripting/automation (PowerShell/Bash) is a plus. Clear, confident communication skills — translating technical concepts for non-technical users. • Subject-matter expertise in at least one of the following: Microsoft tenant migrations Microsoft Intune Microsoft Endpoint Configuration Manager SharePoint Administration JIRA Administration API integrations AI adoption For this role you can be based in any of our locations. To apply, you must have the legal right to work in your chosen location. When applying, please submit your CV in English Why Open Cosmos? Work at the cutting edge of space technology with customers around the globe. A mission-driven company making space accessible to help solve real-world challenges. A diverse, ambitious, and supportive team.

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs.This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. You will be responsible for managing a portfolio of Corporate & Enterprise accounts. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Driving ARR and reducing risks across your portfolio. Oversee customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. You have significant experience in customer success, account management, or a similar role within a software/SaaS company. You have a proven track record of effectively managing a broad range of Corporate and Enterprise accounts, driving customer adoption, satisfaction, renewals, and expansion. You have experience with AI customer engagement strategies, automation technologies and platforms. You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion. You have curiosity in new technology adoption and enjoy working with best in class Products. You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation. You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels. You are results-oriented with a proactive and strategic approach to problem-solving in a fast-paced, dynamic environment. Fluent in English. You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams. Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme – save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet, • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community, • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission, • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description Location: UK Remote Salary: £36.5k - £46.5k per annum Department: Engineering Reports To: Engineering Manager Direct Reports: 0 Working pattern: Full time, 9am-5.30pm Kooth is on a mission to remove the barriers that prevent people from accessing the mental health support they need. As the UK’s longest-established digital mental health provider, we create welcoming, accessible spaces where young people can access personalised, effective support in a safe and anonymous way. Our early-intervention approach empowers young people aged 10–25 to build resilience, access timely support, and lead fulfilling lives. Today, Kooth’s products are available to over 18 million people across the UK and US, connecting them with qualified counsellors and a range of wellbeing resources when they need support. Our culture is grounded in our values — Alongside You, Flexible, Compassionate, Committed, and Safe — which guide how we support young people, collaborate as a team, and create solutions that meet communities where they are. You’ll be joining at an exciting time as we continue to grow our product-led strategy and expand access to digital mental health support through Soluna, our innovative behavioural health service for young people. About the Role This is a chance to apply your talents to the youth mental health crisis, and to grow as an engineer while you do it. As a Full-Stack Software Engineer I, despite being at the start of your engineering career, you'll be a meaningful contributor to your squad from the start: building features across the whole stack, learning alongside more senior colleagues, and making a real difference to Kooth's product and business goals. It's an exciting time to join: our new platform has been rebuilt from the ground up on modern tech, ready to support many more young people worldwide in 2027, with plenty of interesting problems still to solve together. What you’ll be doing • Designing and building RESTful Node APIs, React frontends and/or React Native mobile apps., • Regularly releasing working software, using trunk-based development, automated test suites, and infrastructure-as-code principles., • Incorporating requirements such as performance, resilience, observability, maintainability, security and accessibility., • Collaborating with other disciplines, building effective working relationships., • With your team, achieving a shared understanding of user needs, Kooth commercial and operational goals., • Deepening knowledge of industry trends and best practices in software engineering, continuous integration, application design & architecture through pair/mob programming and other knowledge sharing approaches., • Shadowing the out-of-hours on-call response rota. Requirements Key Skills • Enthusiasm for software engineering, across the whole stack, • A strong problem-solving attitude and willingness to contribute to technical decisions, • Some knowledge of Javascript or Typescript, and of database technologies such as PostgreSQL and experience in delivering a web or native mobile application, • A quality mindset, understanding what it means to ship maintainable, well-tested code., • Focus on pragmatic delivery, able to take ownership appropriately, • Understanding of the benefits of agile processes, data-informed development, and reliability, • Strong communication skills, builds great colleague relationships across disciplines Nice to have • Web or mobile application development experience using React or React Native, • Experience with rapid application development techniques such as trunk-based development, automated testing at all levels and infrastructure-as-code., • An awareness and curiosity about application design and architecture patterns, • Worked in a cloud native environment like GCP or AWS with Kubernetes Benefits • Generous Annual Leave: Enjoy 28 days of annual leave, in addition to public holidays., • Financial Security: Secure your financial future with our pension contributions., • Health and Well-being: Prioritize your health and well-being with our comprehensive AXA Health Insurance and access to an Employee Assistance Programme (EAP). The EAP offers 24/7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of., • Life Assurance: Gain peace of mind knowing that you're covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing., • Flexible Working: Embrace the flexibility of hybrid/remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity., • Lifestyle Benefits: Participate in the Cycle to Work Scheme, promoting a healthy and eco-friendly lifestyle, and take advantage of our Incapacity Income Protection to safeguard your financial stability in case of unforeseen circumstances. At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all, regardless of race, colour, religion, gender, gender identity or expression, or sexual orientation. Our dedication to creating a fair and unbiased environment is reflected in all aspects of our recruitment, hiring, and employment practices. We strive to provide a work environment that is free from discrimination, where every employee is treated with respect and dignity. Request for Reasonable Adjustments: We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. If you require any reasonable adjustments to ensure your equal participation in our recruitment process, please inform our Human Resources team. Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone. Kooth plc is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. This will include a DBS check.

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. We are looking for a Staff Software Engineer - SRE to help us support our highest value Grafana Cloud customers by increasing the reliability of our Cloud databases that are based on Mimir, Loki, Tempo, and Pyroscope. We provide these databases as a SaaS product from AWS, GCP, and Azure across all regions. The SRE team is embedded within the Mimir, Loki, and Tempo squads and focuses on ensuring that Grafana Cloud’s database products deliver exceptional reliability for our highest-SLA customers. In this role, you will: • Partner closely with product engineering squads (embedded model), • Own production reliability for high-SLA and complex customer environments, • Design and implement automation to scale our reliability practices, • Ensuring our customers meet our SLO targets, • Define and evolve per-tenant SLOs and reliability models, • Proactively reduce SLO burn to prevent repeat incidents, • Serving as a primary escalation point and on-call for relevant incidents, • Lead customer-impacting incident response and post-incident reviews, • Contribute to design docs and code reviews, • Influence feature design to ensure production scalability and operability, • Build automation to eliminate toil where needed, • Improve alert quality and reduce noisy escalations We seek a staff software engineer operating at the intersection of customer needs, production systems, and product engineering. • 8+ years engineering experience, 4+ in SRE/CRE/production engineering. Strong preference for those with formal customer reliability engineering experience., • Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)., • Strong experience with technical leadership, leading a team through projects, mentoring other engineers on the team and serving as a force-multiplier, • Experience operating multi-tenant systems in production, • Strong experience designing and implementing SLOs, • Experience with one or more programming languages (e.g. Go, Python, Java, etc), • Experience with Linux operating systems internals, and some knowledge of networking, cloud storage, and scaling., • Excellent problem-solving and troubleshooting skills., • Experience with calmly and actively participating in blame-free Incident Response, following up on actions, and writing high quality PIRs (Post Incident Reviews, a.k.a. post-mortem documents), • Ability to reason about performance, scaling, and failure modes, • Comfortable working within an engineering team where individuals are encouraged to have a strong sense of autonomy and self-direction., • Ability to partner deeply with product engineering teams, • We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!), • Regular 1:1s to with your manager and colleagues, • Reviewing and creating SLOs, proactively investigating ways in which we can further reduce budget burn for those SLOs, which can be self-directed or as the result of learnings from incidents, and may include improvements to monitoring, automation, increasing self-healing, auto-scaling, etc., • Improve observability of customers within their environments, • Designing and implementing solutions to ensure reliability and scalability of our environments can meet rapidly increasing demands, • Develop fault-tolerant design patterns ensuring that we are considering reliability at all stages of the service lifecycle., • Collaborating with our Engineering Leaders to help define and influence product strategy, roadmaps and technical designs, • Participate in PR review and collaborating with other engineers on their Design Docs, • Teach others about Site Reliability Engineering and communicate best practices to be applied early in development of new features and functionality, • Participate in Incident Response when applicable, including investigation through to resolution, PIR, and communication with customers via Bridge calls where necessary In the UK, the Base compensation range for this role is £103,958 - £124,750. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _.#LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

We are looking for hardworking technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to craft and build reliable, scalable systems using our data platform. Our team is made up of hardworking software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales reps and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. As MongoDB continues to expand product offerings and features within the MongoDB Atlas Data Platform, MongoDB is seeking an expert in application search. This role will focus on being a product specialist of Atlas Search within the presales organization. Beyond the normal tasks of a MongoDB Solutions Architect, this specialist role will operate in a worldwide team, assist in the most complex search deal cycles, assist in search enablement, and work closely with the Atlas Search product team to close the feedback loop and further enhance the product moving forward. This includes both lexical and semantic search offerings. This role will be based remotely in Barcelona, Dublin & London. • 3+ years of search expertise (Elasticsearch, Lucene, Solr, Algolia, Lucidworks, or similar), • 3+ years of software development experience, • 3+ years of pre-sales experience with enterprise software, • Solid understanding and ability to code with two or more modern scripting languages (e.g. Python, Node.js, etc) and/or popular programming languages (e.g. C, C++, C#, Java, etc), • Experience with scalable and highly available distributed systems, • Excellent presentation and interpersonal skills, • A Bachelor’s degree or equivalent work experience, • Ability to travel approximately 25% of the time, • Experience selling databases and/or deploying applications with any of the major cloud providers, • Experience with database programming and data models, • A MongoDB Certification, • A major cloud provider certification, • Design systems, applications, and infrastructure to help drive software development projects using MongoDB and the Atlas Developer Data Platform (DDP), • Advise customers on architectures, patterns, and strategies for making the best use of MongoDB, • Expertly articulate the business value of MongoDB solutions, • Align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel, • Translate technical concepts and patterns into business benefits for management and executives, • Act as a liaison, collecting feedback from the field to relay back to the Product Management team, • Help drive demand through participation in both industry-known trade-shows as well account-based marketing events, • Demonstrate resilience and sound judgment in dealing with business challenges, • Proactively seek opportunities to support and mentor other pre-sales team members and share standard methodologies, • Help enable other solutions architects with knowledge on search technical and business concepts as well as build tools to allow other SAs to demonstrate these concepts, • Assist in the direction of Vector Search and AI/ML through taking customer needs and interactions to Product Management, • Embody _ in our interactions with internal teams and customers, • The rapidly growing MongoDB product suite, including, • Core database server, • Atlas (fully managed cloud database service), • The Atlas Developer Data Platform including Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, Atlas for the Edge, Realm, Charts, and Atlas Streams Processing, • Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark, • Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes, • Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, DevOps, cloud, security MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our _ guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys., and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 426467

CUSTOMER SUCCESS MANAGER Location: Remote, UK Employment Type: Full-Time Gross annual base salary: GBP- 55,000 – 71,500 (Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria) Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement, retention, and growth. In this role, the CSM will act as the primary advocate for your customers, understanding their unique business objectives and helping them realize maximum value from their OneStream investment. You will build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction and success. The CSM will collaborate with the sales team to identify upselling and cross-selling opportunities, helping customers unlock the full value of OneStream’s capabilities. By fostering trust and delivering results, you’ll drive customer adoption and support their long-term goals. This role requires a customer-centric mindset, strong communication and problem-solving skills, and a proven ability to manage complex customer relationships. Prior experience in Customer Success, Account Management, or a related field is essential. This is a hybrid position. The successful candidate should be located within approximately one hour’s commuting distance of either our London office (postcode EC2V 5BT, nearest Tube station: Bank) or our Manchester office (postcode M2 3NN close to Manchester Central) to enable effective in-person collaboration with customers and customer-facing colleagues when required. Primary Duties and Responsibilities Managing your portfolio of customers • Partner with sales to complete a comprehensive sales transition process., • Operate as a business partner to your customer and their delivery team by knowing their strategy and plan., • Primary ownership and accountability for driving your customer’s adoption, expansion, satisfaction, and renewal., • Understand customer’s OneStream contractual agreements (Cloud/SaaS, Term, etc.), • Understand customer’s contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing)., • Manage and execute the customer’s onboarding process., • Develop strong working relationships with your customers and their delivery team., • Establish and execute cadence-based “Business Review” meetings with your customer., • Identify and mitigate risks that threaten your customer’s satisfaction, growth, or renewal., • Align with Customer Success leadership on regional metrics., • Develop and grow your knowledge of OneStream’s Platform and MarketPlace Solutions and share that knowledge with customers., • Promote awareness of Regional OneStream Communities and customer educational events., • Keep management informed of progress and obstacles on your portfolio of customers. Customer Advocacy • Learn and understand what customers value in their partnership with OneStream., • Actively listen to customers and help them understand how they can get the most value from their investment in OneStream., • Champion your customer’s requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME’s, Product Mgmt. etc.)., • When necessary, be the respectful challenger to set and manage your customer’s expectations. Required Education and Experience • Professional Experience: Minimum of 5 years overall., • Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs., • Customer Outcome Management: Demonstrated ability to keep customers focused on achieving their desired business outcomes throughout their initiatives., • Relationship Management: Proven experience in building and managing strong customer relationships., • Finance Process Knowledge: Conceptual understanding of key finance processes Preferred Education and Experience • Education: Degree in Business, Accounting, Finance, Information Technology, or a related field., • Relationship Management: Proven experience in building and managing strong customer relationships., • Consulting Background: Experience in management consulting or technology consulting., • Corporate Performance Management (CPM): Hands-on experience as a Customer Success Manager or in a customer facing position., • CPM Software Expertise: Prior experience with one or more of the following: OneStream, Oracle EPM Suite (HFM, FCCS, PBCS, Planning, Essbase, FDM, etc.), SAP BPC (Outlooksoft), SAP BOFC (Cartesis),IBM Cognos, Anaplan Other CPM solutions Knowledge, Skills, and Abilities • A team player with a bias towards action., • Excellent interpersonal and communication skills., • Professional verbal and written communication skills., • Professional relationship building skills., • Strong ability to problem-solve in a collaborative environment., • Strong organizational and planning skills., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical, evaluative, and problem-solving abilities., • Exceptional customer service orientation., • Ability to operate in a demanding environment managing simultaneous priorities. Travel Travel Requirement: Must be willing and able to travel up to 50% (travel requirements will vary by customer). Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-KT1 #LI-Remote

Senior Security Engineer (AI & DevOps) iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Cybersecurity Location: WeWork Waterloo - Hybrid ( Comp: $ (Base) + Company Performance Bonus (20%) + Share Options + US iProov Benefits The role was created specifically to provide the technical security depth that will allow us to accelerate our adoption of agentic AI, equipping developers and data scientists building our biometric products with the tools and workflows to use AI safely and at pace. You will work as the direct counterpart to our GRC-focused InfoSec Manager, owning the engineering and implementation side of our security posture across cloud infrastructure, developer workflows, AI systems, and our core security toolstack. This is a role for someone who has built and shipped software or infrastructure and brings that experience into a security context. • Architect and deploy the secure technical framework that governs the security controls for how our developers and scientists use agentic AI, including AI coding assistants, autonomous agents, and LLM-integrated tooling. Given that these systems can autonomously access data, execute code, and interact with external services, the guardrails you design will need to address a substantially broader attack surface than traditional AI tooling, and must hold up in a context where the underlying data is among the most sensitive we handle., • Be the primary technical security voice in decisions around the use and deployment of externally developed AI, ensuring the right controls are in place from the onset, • Continuously mature automated security controls into CI/CD pipelines and infrastructure-as-code deployments, championing the DevSecOps culture across a large engineering organisation., • Take hands-on ownership of our core security technology stack, including Wiz, CrowdStrike, Google SecOps, and Tailscale, ensuring these platforms are correctly configured, tuned, and integrated., • Drive continuous technical delivery of strategic security initiatives, systematically identifying, triaging, and closing gaps across our cloud environments, internal networks, and developer workflows., • Provide technical oversight of the security of the data pipelines feeding our internal AI systems and, critically, the permissions and access boundaries of agentic AI systems reaching out into other environments, enforcing the principle of least privilege, maintaining audit trails, and ensuring sensitive data and code integrity is handled with the rigour required., • Complement the work of our existing biometric and product focused Red Team by owning security coverage of the DevSecOps surface, the build pipeline, internal toolchain, cloud environments and developer infrastructure., • Act as the primary technical security partner to our GRC-focused InfoSec Manager, translating governance and compliance mandates into concrete, automated engineering controls., • Represent the technical security function in external audits. This includes presenting evidence of controls, articulating the security posture of our cloud and AI environments to auditors, and working closely with the InfoSec Manager to ensure the technical substance behind our compliance position is clearly and credibly communicated., • A foundational background in software engineering or DevOps before moving into a dedicated security role: you understand how code is written, tested, and deployed, and that experience is central to how you approach security problems., • Proven, hands-on experience securing modern cloud infrastructure and containerised environments, with a solid understanding of infrastructure-as-code principles and the security implications of how infrastructure is defined and provisioned., • Proficiency in deploying and administering enterprise security platforms, ideally with direct experience managing tools spanning CNAPP, EDR, SIEM, and zero-trust networking., • A heavy and active user of AI in both professional and personal contexts, including agentic AI tools and coding assistants, with a grounded understanding of the evolving AI threat landscape, including model supply chain risks, prompt injection, data exfiltration, agent misuse, and LLM-specific attack vectors., • Scripting and automation capability, particularly in Python, to build internal tooling, automate security checks, and reduce reliance on manual processes across the security function., • Prior experience or a demonstrated practical interest in securing AI workloads, data pipelines, and machine learning environments., • The communication skills to collaborate effectively with highly technical stakeholders, champion security initiatives without hindering developer productivity, and translate risk into language that resonates with both engineering peers and business leadership, including the confidence to present technical security evidence clearly in formal external audit settings., • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role In this role, you’ll join as a Senior Software Engineer on the ‘In-Store’ team, which is part of the wider ‘Order’ engineering group. The ‘In-Store’ squad is focused on building and improving the integrations with new and existing POS (Point of Sale) partners and systems. They ensure that customers orders successfully flow through the Olo ecosystem with a spotlight on revenue by driving critical SLA’s, uptime and overall performance when it comes to integrations with external partners. This position is perfect for someone who has experience in the POS domain or who has been building systems that integrate with external partner platforms. You’ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager. • Exhibit mastery of the ‘In-Store’ team’s domain, taking a leading role in the design and architecture of complex systems and influencing technical direction and strategy., • Own the delivery of large-scale features and projects, coordinating efforts across multiple teams and ensuring alignment with overall business objectives., • Provide mentorship and technical leadership to both junior and senior engineers, helping to grow the technical expertise within the team and fostering a culture of continuous improvement., • Collaborate closely with Product, Design, and other stakeholders to shape requirements, making architectural and technical decisions that balance quality, performance, and delivery timelines., • Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices., • Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability., • Advocate for and implements improvements in development practices, such as enhancing CI/CD processes, optimising infrastructure as code, and increasing test automation coverage., • Coordinate and lead cross-team technical initiatives, ensuring consistency and integration between various services and platforms., • Stay ahead of emerging technologies and trends, assessing new tools and techniques to enhance the team's capabilities., • Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised., • Bachelor’s Degree in Computer Science, Software Engineering or equivalent practical experience., • 5+ years of experience in software engineering., • Expert Programming Skills: Advanced proficiency in the .Net and C# ecosystem, with experience in designing and implementing large-scale, complex systems., • Architecture & Design Expertise: In-depth understanding of architectural principles and patterns, particularly for distributed systems (e.g., microservices, event-driven architecture using Kafka)., • Resilience & Performance Optimisation: Skilled in applying resilience mechanisms and performance tuning practices to ensure system stability and efficiency at scale., • Cloud Infrastructure & DevOps: Proficient in managing cloud infrastructure and services (e.g., AWS, Kubernetes/EKS) and implementing DevOps best practices using CI/CD tools like GitHub Actions, Octopus Deploy, and Terraform., • Leadership & Cross-Team Collaboration: Demonstrate strong leadership and collaboration skills, with the ability to influence and guide technical efforts across multiple teams and ensure alignment with business objectives.About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at _. _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Veeva is building the industry cloud for Life Sciences through software, data, AI, and business consulting working together. Learn more about our products, vision, values, and status as a Public Benefit Corporation (PBC) on our _. Consulting is changing, and we’re not like other firms. Launched in 2019, _ has grown quickly and organically to over 500 global experts who combine deep domain knowledge with innovative technology to help Life Sciences companies work in a more efficient and connected way. We are growing aggressively as we look towards 2030. We are seeking great people to help shape the future of the industry with the world’s leading software, data, AI, and expertise at their back. As a Data Scientist in our EU Analytics practice, you will help customers bring treatments to patients faster by transforming how they work with Technology, Data, and AI. You will focus on reshaping operating models, driving organizational change, and measuring tangible business value. You will play a pivotal role in building advanced analytical models and methodologies, integrating Veeva Data Cloud products with complex European healthcare data assets. You will drive innovation across our analytical offerings, ensuring Veeva remains at the forefront of data-led, tech-enabled Life Sciences commercial models. You will also collaborate closely with cross-functional teams to bridge technical modeling with practical business insights across European markets. You will take ownership of any of our analytics assets (e.g., design solution, manage expectations, status accountancy, impact measurement). • Design, prototype, and scale advanced analytics solutions for Life Sciences customers across European markets, • Process, harmonize, and connect Veeva Data Cloud products with diverse European healthcare data assets, • Develop and apply statistical methodologies, machine learning, and AI models to solve complex, high-impact commercial and strategic business questions in the Life Sciences space, • Build and design HCP precision engagement engines that connect disparate healthcare datasets integrated seamlessly with customer CRM information to enable personalized, data-driven targeting and activation, • Collaborate closely in integrated, cross-functional teams alongside product managers, data engineers, operations, and consultants to deliver end-to-end analytical solutions and ensure continuous feedback and iteration, • Maintain clear documentation of data methodologies, model architectures, and validation processes to ensure defensibility, scalability, and transparency across client engagements, • 2+ years of proven experience in data science, advanced analytics, or machine learning roles, preferably within Life Sciences, pharmaceuticals, or healthcare analytics, • Strong problem-solving and communication skills, with a track record of collaborating effectively across cross-functional teams. Skilled at translating complex technical challenges to non-technical stakeholders, driving impactful problem-solving sessions, and championing a pragmatic approach to solution design, • Strong technical expertise across Python, SQL, advanced analytics, machine learning, and AI, with a proven ability to design and implement predictive models and intelligent algorithms that solve complex business problems, • You bring Experience writing process documentation, technical specifications, and data collection guidelines to ensure quality, scalability, and repeatability across projects, • Knowledge of Veeva products, • Experience delivering SaaS or Tech-enabled consulting solutions, • M.S. or Ph.D. in Computer Science, Statistics, Data Science, Mathematics, or a related quantitative field, • Languages in addition to English, • Understanding of healthcare, life sciences, or pharmaceutical industry data, • Experience with data visualization tools to create dashboards and reports, • Understanding of data engineering concepts (ETL, data pipelines) and automation tools such as Apache Airflow, • Familiarity with cloud based computing resources such as AWS We value your time and believe in a transparent hiring process. Here is the process you can expect. • Follow the application process and submit your resume., • Within 3 days, you will receive a link to a personality assessment administered by a third party., • Once you complete the assessment, our team will review your full application package and follow up via email with our decision., • If moving to the interview stage, the process is as follows:, • A conversation with the hiring manager, • A practical case exercise, • A final conversation with our group's Senior Leader., • Once all interviews are complete, the manager will be in touch with a final decision., • Compensation: Highly competitive salary and equity in Veeva, • Growth: Unrivalled career progression in a fast-growing, global team, • Flexibility: Veeva is a _ company. You can work from home or the office on any given day #RemoteUK #LI-Associate Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Senior Software Engineer (Windows) About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Engineering Manager (Innovation) Location: UK - Hybrid (at least twice per month) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options + UK iProov Benefits iProov is looking for an expert Windows Software Engineer that will lead the development of iProov’s Workforce product including a number of connecting components enabling the secure authentication of users on Windows devices. As we look towards launching our Workforce Identity product, you will provide implementation & architectural guidance for the development of: • iProov’s Windows SDK, • Windows Authentication with iProov Liveness, • Certificate based authentication via Windows Login, • Strong understanding and demonstrable experience in PKI and cryptography, • Experience with C++ 20, min C++ 17, • Strong soft skills, • Experience with Microsoft Entra ID and Intune, • Experience with Windows Installers Nice-to-haves • Knowledge of the Windows Credential Provider, WinRT, Key Storage Provider, • Interest and experience in IOT, • Dot Net / C# experience, • Experience with Win UI, • CI / CD for low level components, • Cryptography adjacent interest and experience, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

RainFocus, one of the most innovative software companies, is in search of an exceptional Project Manager. About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting. About the Role Strong project management is a key element of client success at RainFocus. Our Project Managers are the driving force behind complex, multi-stakeholder event technology implementations — owning client relationships, leading cross-functional project teams, and ensuring every engagement moves forward with clarity and momentum. This is a pure project management role. You will not be responsible for any platform configuration or technical build work — that is handled by your team of dedicated solution consultants and architects. Your focus is entirely on leadership: managing timelines and risks, building strong client relationships, aligning stakeholders, and driving successful outcomes across a portfolio of concurrent projects. Our clients are sophisticated, high-touch, and deeply invested in their events. That means you will be in daily communication across multiple channels, navigating scope conversations, managing competing priorities, and keeping complex projects on track even when requirements shift. It also means this work is genuinely meaningful — you will own the client relationship and see the direct impact of your leadership at every event. Our Project Managers typically manage multiple client engagements simultaneously, with project cycles averaging 9–12 months. You will also take on projects mid-lifecycle as part of normal portfolio management — experience navigating mid-flight transitions is a strong asset. This remote role can be located anywhere in the United States. Average travel is up to 15%, averaging 5–7 days per trip. Travel primarily involves being onsite at client events, which may include weekends, as well as post-event reviews and client-driven meetings. Planning Align with clients on key project milestones and maintain accountability to agreed timelines Build and maintain detailed project plans across a concurrent portfolio of client engagements Identify and manage dependencies, risks, and priorities across multiple work streams Coordinate internal teams to remove obstacles and keep deliverables on track Participate in pre-sales planning as a member of client account teams Identify and engage appropriate resources across client and RainFocus teams Client Communication & Relationship Management Serve as the primary point of contact for clients throughout the project lifecycle Communicate formal weekly status updates to client and RainFocus stakeholders Communicate with event steering teams and executive-level committees Facilitate workshops with clients, solution consultants, and architects to capture requirements and define action plans — you lead the conversation; your project team executes the build Manage scope conversations directly with clients, including presenting and negotiating change orders when deliverables fall outside the original project scope Solicit feedback from clients and team members to drive prioritization Coordinate post-event reviews between client and RainFocus account team Surface decision points and escalations to stakeholders to remove obstacles Change Management Provide change management support for first-year event clients Ensure necessary training is provided to clients and partners to support effective adoption of new processes and technology Identify impacts to roles and responsibilities within client teams and escalate resource constraints where needed Project Controls Follow and deliver projects leveraging RainFocus best practice implementation process Manage expectations, scope, and priorities of implementation Ensure that all project artifacts are captured and maintained Monitor and manage project financial performance against targets 4+ years of project management experience, with demonstrated success managing complex, multi-stakeholder projects with long implementation cycles Experience in project managing software implementations Proven experience in a client-facing project management role — you are comfortable owning the client relationship and having direct, sometimes difficult conversations about scope, timelines, and expectations Experience managing multiple concurrent projects or client engagements simultaneously Proficiency with project management tools; experience with Jira is a plus Strong written and verbal communication skills, including experience presenting to executive-level stakeholders Excellent interpersonal, organizational, analytical, and follow-up skills Working knowledge of Google Workspace and Microsoft Office suite Highly self-motivated with strong ownership mentality and consistent follow-through Highly detail oriented with proven ability to document systems and processes Events industry experience strongly preferred — candidates familiar with the pace, complexity, and client dynamics of event technology implementations tend to ramp faster and thrive longer in this role Experience taking over projects mid-lifecycle and successfully building client trust in an inherited engagement PMP certification or equivalent Solution-oriented, patient, and persistent in the face of organizational and client-driven challenges Challenger mentality — ability to drive direct client conversations about scope, expectations, and priorities Ability to organize ambiguous situations into concrete deliverables and clear next steps Able to prioritize and manage competing deadlines across a concurrent project portfolio Strong team-player mentality — this team succeeds together Location/Travel This remote role can be located anywhere in the United States of America. Total travel could be up to 20%. The nature of the travel is being onsite at client events, which may include weekends, as well as postmortem and client-driven meetings. Why work at RainFocus? At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. As a member of the Project Management team, we have built something we are genuinely proud of on this team. Here is what you can expect when you join: A structured 8-week onboarding program designed to set you up for success before you take on your first client. A 12-week mentorship program pairing you with a tenured PM who will support your transition into the role. Managers who are deeply invested in their team members as people — not just producers. Our team satisfaction scores have risen consecutively across each of our last three company-wide surveys. A team culture built on open feedback and shared ownership. Our processes, tools, and initiatives are regularly shaped by PM input through focus groups and direct feedback channels. The opportunity to make a visible impact — on your clients, on major events that reach thousands of attendees, and on a team that is actively building something better. Competitive salaries and benefits, 401k, generous PTO, and a remote-first work environment. If you are a strong project manager who thrives in a client-facing, fast-paced environment and wants to be supported as well as challenged, we want to hear from you. What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Installer London – up to £80,000 LONDON Become a Hillarys Installer – Build Your Own Flexible, Local London Business Looking for a role that lets you work for yourself, set your own hours, and still benefit from the backing of a trusted national brand? Join Hillarys – the UK's leading window furnishings specialist for over 50 years. We're expanding across London , and this is a great opportunity if you're happy to travel into the city while still keeping the freedom and flexibility of running your own schedule. What You'll Do Visit customers in their homes to measure and install our premium blinds and curtains. You'll focus on delivering excellent service, while our Design Consultants handle ordering and payments. No previous experience? No problem. Many of our 1000+ self-employed Installers started with little trade experience. If you do have installation, joinery, carpentry or fitting experience, even better — but our award-winning training gives everyone the skills to succeed. Why This Works for You Flexibility – Set your own hours and manage your diary around your life. No need to find customers – We generate the leads; over 70% of customers go on to buy. Be part of something proven – Installers across the UK enjoy strong earnings and long-term success. On-going support – Training-for-life, local business support and a plan that's built around you. Everything You Need to Get Started For £672 deposit you'll receive: Full installation & product training Complete sales and installation toolkits Measuring equipment, power tools and software Product samples, clothing, and marketing materials A range of investment packages available from £1,995 and can be paid via flexible payment options All you need is a valid UK driving licence and a willingness to travel to customers in and around London and the right to work in the UK. Find Out More – No Commitment Join one of our friendly 45-minute virtual Discovery Sessions . Meet an Advisor and Area Manager, ask questions, and get a real feel for life at Hillarys — all from home. Ready to explore the opportunity? Complete the short online application and book your Discovery Session today. TPBN1_UKTJ

We are currently hiring for an SC Cleared Senior Configuration Specialist for an initial 12 months contract assignment. This will involve a hybrid working model of 4 days remote, 1 day on site in Luton. (Duration is very likely to extend). Inside IR35 SC Cleared Senior Configuration Engineer. Current active SC Clearance is essential. Reporting To Lead Configuration and Change Manager The Senior Configuration Engineer provides technical leadership and subject-matter expertise for configuration and change control across defence and aerospace programmes. The role is accountable for defining, implementing, and assuring configuration management arrangements throughout the full lifecycle, using TCU as the authoritative configuration and change control tool. The role includes ownership of the Configuration Management Plan (CMP), ensuring alignment with contractual, regulatory, and organisational requirements, and acting as the focal point for configuration governance, audit readiness, and best practice. Key Responsibilities Configuration Management Leadership · Define and implement configuration management strategy for programmes in line with organisational policy and defence/aerospace standards. · Lead the identification and control of Configuration Items (CIs) for hardware, software, and firmware. · Establish, control, and maintain configuration baselines (functional, allocated, product) across the full lifecycle. · Ensure robust traceability between requirements, design artefacts, verification evidence, and delivered product. · Act as the technical authority for configuration management matters within assigned programmes. · Author, maintain, and own the Configuration Management Plan (CMP) for programmes and/or product lines. · Ensure the CMP defines CI selection, baseline strategy, change control, configuration status accounting, audits, and tool usage. · Maintain the CMP throughout the lifecycle, ensuring it reflects programme maturity, contractual changes, and regulatory updates. · Ensure the CMP is compliant with applicable standards (e.g. DEF STAN 05-057 and all Customer CM requirements). · Provide the CMP as auditable evidence to customers and regulators and ensure effective implementation across project teams. · Lead and govern the end-to-end change control process using TCU. · Chair or provide senior support to Change Control Boards (CCB), ensuring disciplined decision-making. · Classify and manage Class I and Class II changes, ensuring full assessment of safety, airworthiness, cost, schedule, and support impacts. · Oversee concessions, deviations, waivers, and temporary changes, ensuring correct approval and traceability. · Ensure approved changes are implemented, verified, and correctly re-baselined. · Act as a senior user and subject-matter expert for TCU. · Ensure TCU is used consistently as the authoritative source of configuration and change data. · Define best practice for data structures, workflows, and status accounting within TCU. · Ensure data integrity, access control, security classification, and export control compliance. · Support continuous improvement of configuration and change control processes and tool usage. · Ensure configuration and change control activities comply with regulatory, contractual, and organisational requirements. · Lead preparation for and support internal, customer, and regulatory audits (e.g. FCA, PCA). · Provide configuration status accounting, metrics, and management reporting. · Ensure security classification and export control (ITAR/EAR) requirements are applied consistently to configuration data. · Support configuration and change activities across design, development, manufacture, in-service support, modification, and obsolescence. · Support release to manufacture, release to service, and in-service modification decisions. · Advise programme management on configuration risks, impacts, and mitigation strategies. · Mentor and support junior configuration and change control engineers. · Provide training and guidance on configuration management principles, procedures, and TCU usage. · Work closely with engineering, systems, quality, safety, manufacturing, supply chain, and programme teams. · Act as the escalation point for complex configuration and change issues. Skills & Experience Essential · Significant experience in configuration and change control within defence, aerospace, or another highly regulated industry. · Proven experience authoring and maintaining Configuration Management Plans. · Strong knowledge of configuration management principles, baseline control, and change classification (Class I / Class II). · Extensive experience using TCU or similar Tool for configuration and change control. · Experience supporting audits and regulatory engagement. · Excellent attention to detail with strong analytical and leadership skills. · Experience working with classified and export-controlled information. JBRP1_UKTJ

Resideo is seeking a proactive This is a field-based role in which you will be responsible for driving sales growth, market share and customer engagement across an assigned territory. The role develops installer demand, strengthens merchant and distribution partnerships and delivers profitable sales growth. Resideo is seeking a proactive Area Sales Manager – Trade and Installer Channels to strengthen our market presence across the North London and Essex regions. Resideo is a global leader in residential heating and water solutions and our strong brands Honeywell Home and Braukmann are widely established across Europe. While the role offers flexibility, it is best suited for candidates located in North London and Essex regions. This is a field-based role in which you will be responsible for driving sales growth, market share and customer engagement across an assigned territory. The role develops installer demand, strengthens merchant and distribution partnerships and delivers profitable sales growth. • To sell Resideo heating and water solutions through merchant networks to medium/large installers, merchants and distribution partners., • Capture and record installer details and opt-in agreements within Salesforce, including merchant purchasing preferences., • Refer smaller installers through the Salesforce lead process to Inside Sales., • Achieve agreed sales, revenue and margin targets., • Build strong relationships with key merchants and distribution contacts., • Utilise Salesforce.com to plan, record and report activity, pipeline opportunities and territory performance., • Monitor competitor activity and provide market insights., • Develop strong understanding of market trends and legislation., • Deliver product presentations, demonstrations and training sessions., • Support Resideo Academy attendance and engagement objectives., • Represent Resideo at exhibitions, trade shows and customer events., • Proven field experience in technical sales., • Experience working with merchants and distributors, ideally in HVAC or similar industry., • Strong business development and territory management skills., • CRM experience, ideally Salesforce., • Excellent communication and presentation skills., • Commercial negotiation skills., • Full UK driving licence., • Experience or knowledge in HVAC, thermostat technologies, or smart home solutions would be beneficial., • Proficiency in CRM systems and Microsoft Word, Excel, and PowerPoint., • Existing business relationships in a similar customer base., • Motivation to drive change and support team goals., • Passion for energy-efficient and sustainable solutions in the heating and water sectors., • Competitive base salary with performance-related bonus scheme., • Company car or car allowance., • Work with a trusted, established brand - Honeywell Home, • Opportunity to build a long‑term career within a global, industry‑leading organization., • Comprehensive product, technical and sales training. Resideo is a global leader in smart home and building solutions, with trusted brands including Honeywell Home, First Alert, and Resideo helping people feel more comfortable, secure, connected, and in control every day. Our products and technologies are found in more than 150 million homes and businesses worldwide. From intelligent climate solutions to security, sensing, water, and connected home technologies, Resideo develops and manufactures products designed to simplify everyday life and help protect what matters most. Our global teams span engineering, manufacturing, software, product management, supply chain, customer experience, and more — all working together to shape the future of connected living through innovation, quality, and meaningful real-world impact. At Resideo, our teams help create products and experiences that make everyday life more comfortable, secure, and connected for millions around the world. Learn more at www.resideo.com . You can find out more about how the talent community works here: Resideo Talent Community Terms . Our recruitment privacy notice Resideo -Recruitment Privacy Notice - Dec 16 2022 describes in more detail how we process your personal data and how you can exercise your personal data rights. If a disability prevents you from applying for a job through our website, request assistance here. Job Identification : 18771 Job Category : Outside Sales Posting Date : 2026-08-10T16:59:24+00:00 Job Schedule : Full time Locations : 3 Waterside Drive, Suite A, Ground Floor, Theale, RG7 4SA, GB (Remote) Incentive Eligible : SIP Business : Resideo Hiring Salary Range : We are committed to inclusive and equitable compensation. Salaries are determined by factors like role responsibilities, candidate qualifications, and geographic location. We also provide additional benefits tailored to your location and role. #J-18808-Ljbffr

At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing. At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe’s leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We’re passionate about driving innovation and redefining the future of delivery. We are looking for a Lead Engineer to take ownership of one of HIVED’s highest-impact technical domains: the planning pipeline that powers supply-demand matching, parcel distribution, and routing optimisation. As part of HIVED’s Routing Squad, you’ll lead the team tackling some of the most complex and intellectually demanding problems in computer science — building systems that decide how parcels move through the city efficiently, reliably, and at scale. This is a rare opportunity to combine deep engineering expertise, optimisation thinking, and real-world domain understanding to shape a core strategic advantage for HIVED. You’ll own the technical direction of the squad, set a high bar for engineering quality, and lead a team of engineers working closely with data scientists, analysts, product, and operations. Your work will have a direct and visible impact: better routing, stronger planning capabilities, more efficient operations, and a delivery network you can see improving in the city around you. • Lead the Routing Squad across technical strategy, delivery, team leadership, and execution of squad goals., • Own the technical direction for systems supporting routing optimisation, supply-demand matching, parcel distribution, forecasting, and planning., • Translate business priorities and operational needs into clear technical strategy, measurable outcomes, and pragmatic execution plans., • Guide architecture and system design for scalable, reliable, production-grade optimisation and planning systems., • Work closely with optimisation engineers, backend engineers, data scientists, analysts, product, and operational stakeholders to turn complex problems into shipped solutions., • Lead the exploration and evaluation of new approaches across routing, scheduling, optimisation, forecasting, and distributed systems., • Set and uphold a high engineering bar through technical reviews, architectural guidance, mentoring, and accountability for maintainable software., • Manage, coach, and develop engineers in the squad, including hiring, performance management, development planning, and resourcing., • Foster a culture of curiosity, ownership, high performance, and continuous learning within the team., • 5+ years of software engineering experience, including backend or distributed systems development., • Experience leading engineers, either as a people manager or as a senior technical leader with meaningful ownership over team delivery., • Proven ability to translate complex, ambiguous business or operational problems into robust technical solutions., • Strong system design and architectural skills in distributed, production-grade environments., • An appetite for hard optimisation problems — especially routing, scheduling, forecasting, supply-demand matching, or other constraint-heavy domains., • Strong analytical thinking and the ability to combine technical depth with practical judgement., • A track record of setting high engineering standards and helping teams consistently meet them., • Experience working cross-functionally with product, operations, data scientists, analysts, and senior leadership., • Strong ownership mindset: you care about the strategy, the system, the team, and the real-world outcome., • Experience with routing, scheduling, optimisation, forecasting, logistics, mobility, or marketplace systems., • Experience productionising algorithms, solvers, models, or data-heavy decision systems., • Familiarity with optimisation techniques such as linear/integer programming, constraint programming, heuristics, or solver-based approaches., • Experience working in a fast-scaling operational environment where software has a direct physical-world impact., • Backend languages: Python, Go, • Tech infrastructure: AWS, CDK TypeScript, Lambda, SQS, EventBridge, RDS, DynamoDB, • Data tooling: GCP, BigQuery, Looker, Looker Studio, • Observability: Loki, Tempo, Grafana, Prometheus, • Event-driven architecture and domain-driven design, • Intro call with the hiring manager, • Live coding challenge solving a problem, • A take home case study, followed by a discussion, • On-site interview at our Shoreditch HQ (role and culture), • We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - it requires us to be fair, consistent, honest, thoughtful and compassionate., • We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence., • We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not., • We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have., • Dynamic hybrid working environment with a diverse and driven team, • Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role, • 25 days of holiday allowance plus public holidays, • 1 Birthday Day Off + 2 Tenure-Based Additional Days Off, • Subsidised Private Medical Insurance including dental, vision & mental health therapy, • Bi-annual performance reviews and tailored development plans, • Competitive salary + EMI options scheme, • Annual compensation review, • Team lunch provided once a week, • Quarterly team socials and annual sports day (HIVED Olympics), • Enhanced maternity/paternity/adoption policy as day 1 right, • Community volunteer days, • Cycle to work scheme, • Dog friendly office and depots, • MacBook Air or Windows Laptop (depending on your preference), • Meet the team in 60 seconds: Behind the scenes with HIVED, • HIVED is B Corporation certified, • HIVED is #7 on The Sunday Times Tech 100, • Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network, • Check the Impact Reports for 2024 and 2025, • Keep up with HIVED here #J-18808-Ljbffr

Applications Technician Are you a consultative Applications Technician, Technical Support Specialist, Sales Support? Are you seeking to develop your career in a professional, high-quality precision, branded engineering environment? We are interested in receiving applications from a wide variety of smart, ambitious professionals, from junior level to fully-fledged. This job offers plenty of variety, and we will provide you with full consultative sales support and technical product training. BASIC SALARY: £27,000 - £33,000 BENEFITS: • 25 Days Annual Leave (plus Bank Holidays), • Company Pension - matched to 5%, • Private Healthcare (for Employee and Family), • Life Assurance Cover, • Extensive Training LOCATION: Letchworth Garden City - this is an office based role COMMUTABLE LOCATIONS: Stevenage, Hitchin, Luton, Royston, Biggleswade, Shefford, Buntingford, Baldock, Radwell. JOB DESCRIPTION: Applications Technician, Technical Support Specialist, Applications Specialist, Sales Support As our Application Technician, you will play a pivotal role in showcasing our cutting-edge equipment and supporting the sales process. Your responsibilities will encompass conducting equipment demonstrations, providing technical support to both customers and the sales team, and maintaining our demonstration suite. Your proactive approach will be crucial in directly influencing our sales success and customer satisfaction. KEY RESPONSIBILITIES: Applications Technician, Technical Support Specialist, Applications Specialist, Sales Support Your duties and responsibilities will be varied, including: • Planning, setting up and delivering machine and software demonstrations, tailored to highlight the features and benefits of our equipment (in person and online)., • Collaborate with Sales Account Managers to demonstrate our range of equipment and applications to new and existing customers, with the goal of driving machine sales., • Working with Customer Relationship Executives to showcase our products and software, aiming to sell upgrades and additional tooling., • Handling administration and post demonstration tasks, including documenting details of the demo, tidying the demo suite and returning / disposing of materials., • Conducting test demos for new and existing customers., • Maintaining the demonstration suite to ensure it is always clean, smart, presentable, and fully operational, ensuring all machines and tooling are in perfect working condition., • Keep software suites updated, ensuring optimal functionality., • Provide technical assistance to customers over the phone, offering guidance on selection, material setting and application queries., • Deliver technical advice, training sessions and assistance to Sales Account Managers, Marketing Manager and Customer Relationship Executives to enhance the sales process., • Represent us at trade shows, exhibitions, and open days, setting up and demonstrating our equipment. PERSON SPECIFICATION: Applications Technician, Technical Support Specialist, Applications Specialist, Sales Support You will have the following traits and qualities: • Proactive and enthusiastic about demonstrating and selling equipment., • Strong organisational skills with a keen eye for detail., • Excellent technical knowledge and the ability to troubleshoot and advise on machine settings., • Effective presentation skills for engaging with customers and supporting sales., • Flexibility to handle a variety of tasks and responsibilities as needed. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. We constantly strive to develop our staff to take on additional responsibilities and grow professionally. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Applications Technician, Technical Support Specialist, or Applications Specialist, Applications Engineer, Sales Support. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK Wallace HInd Selection JBRP1_UKTJ #J-18808-Ljbffr

Crunchtime helps multi-unit restaurants operate every location like their best one. Trusted by 850+ brands across 150,000+ locations worldwide, Crunchtime connects the full operations management lifecycle across inventory management, labor and scheduling, kitchen management, and operations execution, in the industry’s only complete, AI-powered suite. Top operators, including Jersey Mike’s, Five Guys, Smoothie King, Wingstop, and Chili’s, rely on Crunchtime to achieve profitability and deliver great guest experiences every day in every store. To learn more, visit Crunchtime.com. Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 100,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Caffe Nero, Domino’s, Dunkin’, Five Guys and Whitbread, rely on our platform to manage profitability, inventory, and operational excellence across all of their locations. As a Mid-Market Account Executive, you will be responsible for prospecting, leading, and closing opportunities across our Inventory, Operations Execution, and Kitchen Systems suite within the UK & Europe territory. • Drive entire sales cycle from needs analysis, solution validation, pilot, to closing the sale across the UK & Europe territory., • Successfully manage and overcome prospect objections, • Secure both new and expansion opportunities, • Solution demonstration through storytelling, • Manage conversations remotely through video conferences with some travel to meet with executives, • Document and update CRM based on interactions, • Meet quarterly goals and add top line revenue, • Contribute to scaling not only the company but play a key role in helping mature the entire Sales function as we grow, • 3-4 years experience in B2B Sales (Preferably SaaS) as an AE, • History of exceeding quota, • Outstanding command of prospecting (cold call the hiring manager for bonus points), communication, presentation, and networking skills, • Experience managing complex sales cycles involving multiple prospect departments and teams, • Ability to work cross-functionally across teams (sales, product, customer success), • Ability to prioritise and multitask, • Self starter & honest, value hard work, high ability of prioritisation, listen well and hear between the words, enjoy teaching others, be it a customer or a new team member, • Willingness and desire to go out and find more business and not just wait for inbound leads, • Experience selling into the Restaurant space, • Experience is an operator in the Restaurant space, • Experience selling a system of record or an inventory management solution, • Pension Scheme: Workplace pension with 5% employer matching via auto-enrollment., • Sick Pay: Up to 5 working days of fully paid sick leave may be self-certified. After this period, Statutory Sick Pay (SSP) will apply in accordance with local regulations., • Medical, Income Replacement & Life Insurance: Comprehensive private healthcare, income replacement, and death-in-service coverage., • Dental Insurance: Fully subsidized dental care., • Parental Leave: We offer an enhanced parental leave package of 10 weeks fully paid for employees with at least six months of service. From Day One, all employees are entitled to statutory leave and pay in accordance with UK government requirements., • Time Off: 28 days inclusive of Bank Holidays, • Working Norms & Collaboration: At Crunchtime, we believe collaboration is the heartbeat of our success. To foster team cohesion and ensure local brand representation, our standard working model is hybrid, with an expectation of being in-office at least three days per month. This presence is vital for the cross-functional partnership and creative energy that drive our UK operations. In accordance with the Employment Rights Act 2025, all employees have the statutory right to request flexible working arrangements from Day One. We are committed to discussing individual needs alongside the collaborative requirements of each mission. Crunchtime is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are committed to providing an inclusive recruitment process. If you require any reasonable adjustments or accommodations to participate in our application or interview process, please let us know by contacting . We want to ensure you have the best opportunity to showcase your skills. This role is based in the UK. All successful candidates must have the legal right to work in the UK prior to commencement. Crunchtime does not offer visa sponsorship for this position. By applying for this role, you agree to Crunchtime processing your personal data for recruitment purposes in accordance with our Candidate Privacy Notice and UK GDPR requirements. At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic. We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment. Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team. #J-18808-Ljbffr

At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe’s leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We’re passionate about driving innovation and redefining the future of delivery. We're on a mission to make parcel delivery clean, and our drivers are at the heart of it. If you love getting stuck into meaty backend problems with real purpose, you'll feel right at home building the complex, distributed systems behind HIVED's emission-free delivery network. Every feature you ship puts the right information in a driver's hands at exactly the right moment, helping them deliver smarter and greener from the moment they log on to the very last drop of the day. In the Driver Squad, you'll take genuine ownership of problems across the backend systems and tooling that keep our drivers moving. You'll drive features end-to-end, from discovery through to deployment and monitoring, scoping the solution, weighing the trade‑offs, and contributing to the squad's engineering quality, all in close partnership with Product, UX, Operations, and fellow engineers. We're rebuilding parcel delivery from the ground up on a modern stack, with sustainability, flexibility, and scalability baked in from day one. • Last metre navigation. Guide drivers to the exact closest access point to a customer's door, shaving precious seconds off every drop., • Smarter routing. Teach our systems to recognise different types of addresses, like a business that's shut on a weekend, so we stop attempting drops that were never going to land. Fewer wasted miles means faster routes for drivers and lighter emissions., • Telemetry that shapes behaviour. Turn on-the-road telemetry data into insight that helps us understand and positively influence how our drivers drive., • Never lose a parcel. Build the tooling that detects and traces lost parcels, ideally before a customer ever notices. We've raised a $42M Series B led by NordicNinja, and a big slice of it is going straight into the engineering teams you'd be joining. This role exists because we're scaling fast. The traction is real: over 6.5 million parcels delivered across London for the likes of John Lewis, Zara, Uniqlo, and Nespresso, 99% on‑time, and customer satisfaction north of 90% in an industry that averages around 32%. We're growing quickly and rolling out to new UK cities. We're also a certified B Corp and one of the only fully electric delivery networks around, so sustainability isn't a marketing line, it's the model. And as the business grows, so do the engineering problems. Every new city and every jump in parcel volume reshapes what our systems need to handle, so you'll be solving real scaling challenges first‑hand. You'll also stay close to the operation, on the ground with drivers and ops rather than removed from the people your work actually serves. • Ship features that matter. Take defined features from idea to live, breaking down the problem, weighing the trade‑offs, and helping the squad prioritise by impact., • Write code you're proud of. Clean, tested, well‑documented, and built to scale, the kind of code the whole team can pick up and run with., • Raise the bar together. Dive into code reviews as both author and reviewer, and spot improvements within the squad's scope before they become problems., • Partner, don't just build. Work shoulder to shoulder with Product, UX, and Operations, let real data guide your calls, and share what you learn with the wider engineering team., • Own it in production. Deploy, monitor, and once you're settled in, join the on‑call rota to keep things humming., • A Bachelor's or Master's degree in Computer Science, or a related STEM field (or equivalent practical experience)., • 3+ years of backend software engineering experience, including exposure to distributed systems., • Proficiency in at least one typed backend language, with the ability to ramp up quickly on HIVED's stack., • Experience designing, building, and running production services on a major cloud platform (AWS preferred)., • Experience with relational databases and Infrastructure as Code., • Strong collaboration and written and verbal communication skills, with the confidence to work across disciplines., • Working knowledge of Go, TypeScript, and AWS., • Exposure to logistics, mobility or operational-domain systems., • Evidence of self‑directed learning, such as personal projects or open source contributions., • Golang, • AWS, CDK (TypeScript), Lambda, SQS, EventBridge, RDS (PostgreSQL), • React, React Native, • GitHub, GitHub Actions, • Grafana, Loki, • Claude Code, • Event‑driven architecture and domain‑driven design, • Intro call with the hiring manager, • Live coding challenge solving a problem, • A take home case study, followed by a design discussion, • On‑site interview at our Shoreditch HQ (role and culture), • We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being 'nice' - it requires us to be fair, consistent, honest, thoughtful and compassionate., • We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence., • We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not., • We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have., • Dynamic hybrid working environment with a diverse and driven team, • Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role, • 25 days of holiday allowance plus public holidays, • 1 Birthday Day Off + 2 Tenure‑Based Additional Days Off, • Subsidised Private Medical Insurance including dental, vision & mental health therapy, • Bi‑annual performance reviews and tailored development plans, • Competitive salary + EMI options scheme, • Annual compensation review, • Team lunch provided once a week, • Quarterly team socials and annual sports day (HIVED Olympics), • Enhanced maternity/paternity/adoption policy as day 1 right, • Community volunteer days, • Cycle to work scheme, • Dog friendly office and depots, • MacBook Air or Windows Laptop (depending on your preference), • Meet the team in 60 seconds: Behind the scenes with HIVED, • HIVED is B Corporation certified, • HIVED is #7 on The Sunday Times Tech 100, • Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network, • Check the Impact Reports for 2024 and 2025, • Keep up with HIVED here #J-18808-Ljbffr

Birchwell Associates is supporting a growing technology business in the search for a Software Engineering Manager. You will lead a multi-disciplinary software engineering team, work closely with product and senior stakeholders and help create the structure, standards and environment needed for engin

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. We are looking for a Senior Technical Account Manager (TAM) to join our Forward Deployed Engineering organization within Professional Services. As a Senior TAM, you will be the named, persistent technical owner for the mission-critical workload that anchors your customer's Vercel relationship, across a portfolio of concurrent accounts. You are a peer to their VPs of Engineering and CTOs, and the first line of coordination for every Vercel workstream attached to that workload, across Support, Engineering, Product, and Sales. On a large customer several Vercel roles are engaged at once, and you are the person who keeps them coherent. The Solutions Architect stays technically accountable for the account as a whole. On the accounts you cover, you take over the post-sales technical relationship for that workload from the Solutions Architect, through a structured handover. The SA stays on the account and continues across everything outside your scope: new teams, new workloads, and expansion. This is a billable, customer-funded role. Customers purchase Senior TAM engagement as part of their Vercel relationship, and you will carry a portfolio of concurrent accounts. You will not be on-call, you will not write production code, and you will not carry a sales quota. You will own the technical relationship, drive proactive risk identification and architectural guidance, and ensure every other Vercel engagement on your accounts (e.g. Platform Consumption, Forward Deployed Engineers (FDEs), Professional Services projects, audits, workshops) lands successfully and compounds in value over time. Our Professional Services team is structured around a simple frame: PS delivers outcomes, FDE delivers velocity, TAM delivers continuity. You are the continuity. You are the reason a customer's second year on Vercel is more valuable to them than their first. You will report to the Head of Professional Services and will be located within the Americas or EMEA region. • Own the post-sales technical relationship for a portfolio of strategic enterprise accounts. You are the customer's named technical owner, the person their VP of Engineering calls when something matters. You take this accountability over from the Solutions Architect at deal close, through a formal handover, and you hold it for the life of the engagement. You co-own each account with the Account Executive, with clear domain boundaries: you own technical, they own commercial, and both of you have veto rights within your domain. You run a defined cadence with each account: a weekly Cadence Call, a monthly business review, a quarterly business review with the customer's technical leadership, and an annual roadmap workshop., • Lead post-incident pattern ownership and technical triage. You are not the 24/7 first call. Customer Support remains the front line, but when an incident escalates or a pattern emerges across multiple incidents, you take ownership. You drive the post-mortem, identify the architectural root cause, and own the remediation roadmap. You commit to responding within 4 business hours in your local time zone to any P1/P2 escalation routed to you, and you are the customer's escalation path when standard Support channels need acceleration., • Drive proactive technical strategy, cost optimization, and architectural guidance. You spend the majority of your time on work the customer doesn't yet know they need: architectural reviews, technical risk mapping, cost and usage optimization, pre-launch readiness assessments, and translating Vercel's product evolution into specific opportunities for the customer's business. Solutions Architecture does this work across many customers. On your workload you do it deeper, more often, and with the sustained context that comes from holding the relationship over years. The best TAMs save customers more than the cost of the engagement through this work alone., • Scope and orchestrate Vercel's broader engagement on your accounts. When your customers need hands-on engineering work, a deep audit, or a launch readiness review, you scope and hand off to a Forward Deployed Engineer. Enablement and training go to Developer Success Engineering, and fixed-scope delivery work goes to Professional Services. You do not deliver these engagements yourself. You coordinate, track, and capture what those engagements produce, then integrate it back into the customer's technical roadmap. What you add is making sure they happen at the right time, with the right scope. Throwaway demos and illustrative proofs-of-concept are part of the job; code that ships to a customer's production environment is not., • Operate as the customer's voice inside Vercel. You translate customer technical needs into signal for Product, Engineering, and Support, using the same Vercel-internal channels that Solutions Architects and Developer Success Engineers use today. You hold internal teams accountable to commitments you've made to your customers. In the early phase of the function, you will do this primarily through influence and relationships built up by the broader Forward Deployed Engineering org; over time, this will operate through defined cross-functional service-level agreements you help establish., • Make the engagement self-funding. The Account Executive owns the renewal. You own the technical case for it. What you are accountable for is the work that makes the engagement worth buying again: the cost and usage optimization that pays for it, and the platform adoption you drive on the account. On a healthy account, the value you create exceeds what the customer pays for this role. The engagement is renewed annually, and your customers' decision to renew is the most honest measure of the value you've delivered. You will be measured against a 90%+ engagement renewal rate, with supporting metrics including TAM-specific CSAT (target 4.5+ / 5), escalation responsiveness against the 4-hour SLA (target 95%+), influence on Professional Services and FDE attach, and the platform adoption you drive on your accounts, measured as accelerated consumption., • 5+ years in a customer-facing technical role at a platform, infrastructure, or developer tools company (TAM, Solutions Architect, Developer Success, Field Engineer, or hands-on technical consultant), with personal ownership of strategic relationships: QBRs, roadmap, workshops, renewals. Internal SA/DSE/CSE candidates encouraged to apply., • Deep technical experience with a platform product, and evidence of getting credible on an unfamiliar one fast. Breadth across a platform matters more here than depth in one corner., • Platform experience. You have run a technical platform at scale in a customer-facing role and are fluent in the build and deploy path: CI/CD pipelines, environment and preview strategy, release mechanics, and the cost and performance patterns that separate a healthy deployment from a runaway one., • Infrastructure and cloud-provider depth. Production-grade, architectural reasoning on AWS, GCP, or Azure., • Demonstrated fast ramp. You earned customer trust on an unfamiliar, technical product., • Prior production experience with Next.js and Vercel is a strong advantage. It is not a requirement and the assessment measures your ability to learn., • You optimize for the customer and can quantify outcomes. You actively create incremental value for a customer’s adoption through spend management, risk mitigation, and shape their adoption journey., • You operate with high agency across complex relationships. You steer cross-functional outcomes without formal authority, challenge flawed technical decisions without burning the relationship, and build trust fast when picking up an engagement someone else started., • Strong written communication, particularly for executive and incident contexts. You can compress a complex technical situation into a one-page executive summary shaping action and accountability., • Willing to travel approximately 4-8 times per year to customer offices for QBRs, roadmap workshops, and incident retrospectives, generally in-region., • Have prior experience as a Technical Account Manager at a hyperscaler, infrastructure platform, or developer-tools company (AWS, Cloudflare, MongoDB, Snowflake, Datadog, GitHub, etc.)., • Have hands-on experience with AI agent development, particularly using the Vercel AI SDK, MCP servers, or similar frameworks., • Have run an annual technical roadmap workshop or "Well-Architected Review"-style engagement with an enterprise customer., • Have experience transitioning from a delivery or support role into a customer-owning role, and can articulate what changed in how you operated., • Have direct experience as a Solutions Architect, Support Engineer, or technical delivery lead at a developer platform or infrastructure company, particularly one with a similar split between pre-sales SA and post-sales technical ownership. #J-18808-Ljbffr

Nexcess in Guildford, United Kingdom, is seeking a Product Manager - Digital Software to drive development of website-building products, including WordPress themes, blocks, patterns, and templates.

• We are a leading international IoT service provider specialising in sectors including Fire, Security, Telecare, Critical National Infrastructure, Retail and Water Utilities., • We are a rapidly growing, private equity-backed company with operations in multiple countries, including the UK, Ireland, the Nordics, Benelux, and Spain., • We have completed 6 acquisitions in 6 years, each one adding further expertise and scale to our market-leading propositions., • We now have over 250 employees within the Group – and this is growing all the time., • Our high performing team of experts is renowned for delivering leading solutions and services, backed up by worldclass customer support across markets that demand nothing less than absolute certainty., • Our products and solutions have won over 20 awards across a range of industries., • We are in the Top 10 Best Places to Work in the UK 2025., • Whether you’re looking for a new start or looking for a move into a company where you can make a difference, CSL could be the platform you are looking for. To be a successful Senior Software Engineer, you must have strong technical expertise and problem-solving skills, capable of tackling complex development backlog tickets with confidence. You are expected to take ownership of backlog tasks, delivering high-quality implementations that align with coding standards, business objectives, and project timelines. Comfortable collaborating with peers and supporting other colleagues, you ensure that solutions are efficient, scalable, and maintainable, contributing to the overall success of the Signalling Engineering team. Software Engineers are responsible for engineering all of the systems, products and services that power CSL. This means being responsible for the software design, code implementation, test coverage and operation of effective software and supporting toolsets within specific business and technology domains. The role holder spends their time Exploring, Investigating, Developing, Enhancing and sometimes Decommissioning our provided Tools, Product and Services all with the aim of delivering the backlog, roadmap and overall corporate strategy with their success being measured by outcome value achieved and alignment to the agreed priorities. This involves translating requirements into quality (meet required metrics) technical solutions then creating code for products and services adhering to our engineering standards that’s maintainable, supportable and with minimal risk to operate and able to be deployed safely into a production environment for use by customers and colleagues. The Senior Software Engineer is a trusted expert within their Centre of Excellence (domain) for complex implementations, providing technical solutions and guidance. A Senior Engineer is expected to resolve challenging problems efficiently, leveraging their deep understanding of the design, topology, and methodology of their domain. They play a key role in ensuring successful outcomes through collaboration and technical capability. Key to being successful is being responsible for creating a diverse, inclusive, and welcoming environment. It is essential to ensure that everyone feels supported to be their authentic self, can grow, develop, and positively contribute to • Able to work in close partnership with and under the guidance of others – Heads of Engineering, Solution Architect, Technical Programme Manager, Engineering Leads and Principal Engineers., • Provide technical knowledge, insight, and guidance to other engineers as required., • Review and give constructive feedback on others’ code through peer review processes., • Support product and other stakeholders as required in shaping the Product roadmap., • Be knowledgeable on their domain (Centre of Excellence) they are part of and its place alongside other domains and therefore are comfortable when others consult with them., • Work with Principals and Engineering Leads in the broader Signalling engineering Team to shape, document, and enhance the best practices and technology standards., • Effectively participate in the team’s software development methodologies, such as pairing, code and documentation reviewing, testing, and continuous delivery., • Work with project, product, and technical leads to design software and create implementable specifications and tasks at product and roadmap level., • Ensure that the team’s technical documentation is always complete, accurate, and reliable., • Provide frequent and accurate updates on ticket progress, expected timelines, work level outstanding, dependencies, risks, issues and duration spent to Delivery Programme Managers., • Lead troubleshooting and resolution of issues throughout the product life cycle, including providing out-of-hours support for incident resolution and actively contribute within retrospectives., • Ensure unit testing is always implemented alongside their code and is always fit for purpose., • Investigate and evaluate technologies that could provide future benefit to CSL through research and experimentation., • Comfortable and dependable in the design and development of effective software that meets complex, strategic business needs for the immediate roadmap and helps to achieve broader CSL objectives., • Ensures their approaches, code, documentation and testing is aligned to Technology Standards and Practices., • Ensure the code delivers works as expected (aligned to Acceptance Criteria and Definition of Done), meets wider specifications, reliability, cost efficiency and performance goals., • Ensures the product and services is integrated with monitoring and support tooling aligned to its operating environment., • Skilled in designing and building reliable software for large-scale applications in complex environments., • Experienced in popular programming frameworks, development tools, databases, and deployment processes., • Capable and comfortable in guiding others, working with stakeholders outside of their immediate team such as Product Owners/Managers, and influencing key decisions – including communicating concerns or issues., • Demonstratable experience and committed to high coding standards, including being a recognised practitioner of test-driven development and software quality assurance methodologies., • Previous experience and understanding of what it takes to ensure product changes succeed, through applying best design practices, and by keeping up with new technologies. The above should not be viewed as an exhaustive list of skills and/or qualifications but rather CSLs view on the ideal candidate. CSL operates as an equal opportunities employer and we welcome all applications regardless of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. #J-18808-Ljbffr

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