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  • IT Quality Assurance (QA) & Testing Professional
    IT Quality Assurance (QA) & Testing Professional
    2 months ago
    £40000–£55000 yearly
    Full-time
    Harrow

    Job Overview We are seeking a highly skilled and detail-oriented IT Quality Assurance & Testing Professional to join our growing technology team in London. The ideal candidate will be responsible for ensuring the quality, performance, security, and reliability of software applications through structured testing processes and continuous quality improvements. This is a 100% office-based role, and only candidates currently residing inside London and able to work from the office will be considered. Key Responsibilities • Design, develop, and execute test plans, test cases, and test scenarios based on business and technical requirements, • Perform manual and automated testing for web, mobile, and backend applications, • Conduct functional, regression, integration, system, smoke, UAT, and performance testing, • Identify, document, and track defects using defect management tools (e.g., Jira, Azure DevOps), • Work closely with developers, product managers, and business stakeholders to ensure quality deliverables, • Validate data accuracy, API responses, and backend logic, • Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, reviews, and retrospectives, • Ensure compliance with QA standards, best practices, and security guidelines, • Support release activities and post-production validation, • Proven experience as a QA Engineer / Software Tester / IT Quality Analyst, • Strong understanding of SDLC, STLC, Agile, and Waterfall methodologies, • Hands-on experience with manual testing techniques, • Experience with test automation tools (Selenium, Cypress, Playwright, or similar), • Knowledge of API testing tools such as Postman or SoapUI, • Familiarity with SQL and database validation, • Experience using test management and bug tracking tools (Jira, TestRail, Azure DevOps), • Strong analytical, problem-solving, and documentation skills, • Experience with CI/CD pipelines, • Performance testing experience (JMeter, LoadRunner), • Knowledge of security testing basics, • ISTQB or equivalent QA certification, • Experience testing cloud-based applications (AWS / Azure) Eligibility Criteria (Mandatory) • Must be currently based inside London, • Must be able to work from office (no remote or hybrid option), • Must have the right to work in the UK

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  • Operations Manager
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    Operations Manager
    1 day ago
    £30000–£45000 yearly
    Full-time
    Nine Elms, London

    Operations Manager — Produce Network We supply fresh produce to some of London's best restaurants. While most of the city sleeps, our team is at wholesale markets hand-picking produce that lands in restaurant kitchens before breakfast service. It's fast, physical, and relentless — and right now we're a team of 3 doing the work of 10. We need the fourth. This role in one paragraph You'll run the operational engine of a growing wholesale business. Client calls, order coordination, daily reconciliation, bookkeeping, problem-solving, phone ringing — all of it is yours. You're the first person clients speak to and the last person to check that yesterday's numbers add up. If something goes wrong overnight — a wrong delivery, a short order, a supplier issue — you're the one who finds out, fixes it, and makes sure the client knows before they have to chase us. You own the daytime operation the way our Night Operations Manager owns the night. Between the two of you, the business runs 24 hours. What you'll actually do every day You're the client's main contact. Orders come in via WhatsApp, phone, and email. You process them, confirm them, flag anything unusual. When a chef calls at 8:15 AM asking where their herbs are, you already know the answer because you've read the night report and checked the dispatch log. You don't wait for problems to come to you — you call the client before they call you. That's the difference between an assistant and an operator. You coordinate the fix when things go wrong. Produce wholesale is not a clean business. Items get substituted, deliveries run late, a crate arrives damaged. When it happens, you own the resolution: investigate, coordinate with the night team or drivers, arrange the fix (re-delivery, credit note, replacement), close the loop with the client, and log the whole thing. If the same problem shows up three times, you're the person who flags it as a process issue — not just an incident. You reconcile everything, every day. What was ordered vs what was received from suppliers vs what was dispatched vs what was invoiced. Purchase orders matched against supplier invoices. Sales orders matched against customer invoices. Inventory tracked. Shortages flagged before they become emergencies. You produce a daily summary the founder reviews in 5 minutes — clean, accurate, no surprises. If you're the kind of person who finds satisfaction in numbers that balance, this will be your favourite part of the job. You run the books. Day-to-day bookkeeping in QuickBooks or Xero: bank feeds, invoices, bills, categorisation. Debtor chasing — politely on the due date, firmly at 3 days overdue, escalated to the founder at 30 days. Weekly financial summary. Monthly close support. You maintain the product cost data that powers margin tracking — weekly updates, no exceptions. The founder makes pricing and growth decisions based on numbers you produce. They have to be right. You own the phone. The main business line rings and you answer it. Existing clients with questions, prospective clients with enquiries, suppliers with updates. You're professional, you're warm, you handle what you can and route what you can't. For new enquiries, you capture the details, qualify the lead, and hand it to the founder. You support outbound sales — managing the email pipeline, scheduling meetings, preparing documents. When a new account closes, you run the onboarding playbook. Who we're looking for — honestly We're not looking for a CV. We're looking for a specific type of person. You're the person who walks into a room and notices what's broken before anyone tells you. You fix things that aren't your job because leaving them broken bothers you. You write things down because you know you'll forget otherwise. You don't need to be chased — you chase other people. When something goes wrong, your instinct is to understand why, not to find someone to blame. You're comfortable saying "I don't know, but I'll find out" and then actually finding out. You're comfortable making a decision with 80% of the information because waiting for 100% means the client is already unhappy. You're comfortable being wrong sometimes, because you know that the person who never makes a mistake is the person who never does anything. You probably have some experience in operations, admin, or office management — ideally at a small business where you wore multiple hats. Maybe you've worked in food, hospitality, or wholesale. Maybe you haven't, but you've run the back end of something and you know what it feels like when everything depends on you not dropping the ball. Essential: Strong written and spoken English · comfortable with numbers, spreadsheets, and accounting tools · self-directed (you manage yourself, we don't manage you) · able to hold 5 priorities at once without losing any · honest about mistakes · quick to learn new software (Airtable, QuickBooks/Xero, Lemlist) · right to work in the UK. Preferred: Bookkeeping experience or QuickBooks/Xero familiarity · food, hospitality, or wholesale background · complaint handling or fast-paced customer service experience · inventory or stock management exposure. Nice to have: AAT qualification · Airtable or CRM experience · knowledge of the London restaurant scene. Why this job is worth your time Most operations roles are dead ends. This one isn't. Here's why. We're a team of 3, growing fast. The person who takes this role will — within months, not years — understand every part of how a wholesale business works: client management, supply chain, financial control, inventory, sales. That's not because we'll send you on a training course. It's because you'll be doing all of it, every day, from week one. The explicit deal: start at £33k. Hit your 3-month performance review targets and move to £38k. Hit your 12-month targets and move to £45k. These aren't vague promises — they're structured milestones tied to specific outcomes we'll agree together in your first week. The long-term path is Chief Operating Officer. That's not a title we're dangling to attract applicants — it's a gap that actually exists in the business and needs to be filled by someone who's earned it from the inside. The founder wants to focus on growth and strategy. The person who proves they can run the day-to-day operation — and then improve it — becomes the person who runs it permanently. The full picture • Hours: 8 AM – 6 PM, Monday to Friday, • Location: London (on-site, not remote — the work requires being where the operation is), • Salary: £33,000 → £38,000 at 3 months → £45,000 at 12 months, all performance-linked, • Title progression: Operations Manager → Head of Operations → COO, • Team: you'll be the 4th person in a tight, high-trust team, • Culture: direct, honest, fast. We tell each other when things are wrong and we fix them together. No politics, no layers, no waiting for permission

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  • Private Personal Assistant & Lifestyle Coordinator (HNWI Support)
    Private Personal Assistant & Lifestyle Coordinator (HNWI Support)
    2 days ago
    £19.23 hourly
    Full-time
    London

    Location: Flexible / London-based with travel as required Employment Type: Full-time Overview: We are seeking a highly organised, discreet, and proactive Personal Assistant to support a high net worth individual with both personal and professional responsibilities. This is a varied and fast-paced role requiring excellent judgement, flexibility, and the ability to manage multiple priorities seamlessly. The ideal candidate will be comfortable handling a mix of administrative duties, lifestyle management, and day-to-day practical tasks, while maintaining the highest level of confidentiality and professionalism. Key Responsibilities: Administrative & Communication Support: • Managing and responding to emails, calls, and correspondence on behalf of the principal, • Drafting, proofreading, and organising documents and communications, • Diary management, including scheduling meetings, appointments, and reminders, • Acting as a point of contact between the principal and external stakeholders, • Maintaining filing systems (digital and physical) Household & Personal Management: • Overseeing daily household operations and liaising with domestic staff, • Coordinating maintenance, repairs, and service providers, • Managing laundry and dry cleaning arrangements, • Running personal errands (shopping, returns, collections, gifting), • Ensuring household supplies are stocked and organised Travel & Lifestyle Coordination: • Booking and managing domestic and international travel (flights, accommodation, transport), • Preparing detailed itineraries and travel packs, • Managing passports, visas, and travel documentation, • Arranging restaurants, memberships, and leisure activities Financial & Organisational Support: • Tracking expenses and assisting with budgets, • Managing invoices, receipts, and basic financial administration, • Liaising with accountants, advisors, and other professionals, • Paying bills and monitoring regular outgoings Events & Social Planning: • Organising private events, dinners, and social engagements, • Managing invitations, guest lists, and logistics, • Coordinating suppliers such as caterers and venues General & Ad Hoc Duties: • Conducting research and sourcing products or services, • Handling last-minute requests and troubleshooting issues, • Supporting with personal appointments (health, fitness, etc.), • Assisting with packing/unpacking for travel when required Requirements: We welcome applicants from a range of backgrounds who can demonstrate strong organisational and coordination skills. This role may particularly suit individuals with experience in: • Hospitality roles (e.g. front of house, concierge, guest services), • Customer service or client-facing positions, • Administrative or office support roles, • Team Assistant or Coordinator positions, • Personal Assistant or Executive Assistant roles Key Skills & Experience: • Excellent organisational and time management skills, • Strong written and verbal communication, • Ability to multitask and prioritise effectively, • High level of discretion and professionalism, • Confident using email, calendars, and standard office software, • A proactive, “can-do” attitude with strong problem-solving ability Personal Attributes: • Reliable, trustworthy, and detail-oriented, • Calm under pressure and adaptable to changing priorities, • Resourceful with strong initiative, • Polished and professional in manner, • Flexible with working hours when required Benefits: • Competitive salary, • Opportunity to work in a dynamic, high-profile environment, • Potential travel opportunities Application Process: Please submit your CV along with a short cover note outlining your relevant experience and interest in the role.

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  • Telesales Agent
    Telesales Agent
    10 days ago
    £49995 yearly
    Full-time
    Woodford Green, Woodford Green

    We are seeking a dynamic Telemarketer to join our team. The ideal candidate will be fluent in English, possess excellent communication skills, and have experience in telemarketing and sales. At 5Tel, we provide cutting-edge payment solutions to businesses nationwide, empowering them to take payments face to face or on their website. We are on a mission to expand our reach, and we are looking for hungry, self-driven sales professionals to join our dynamic team. If you thrive in a fast-paced environment, love the thrill of closing deals, and are ready to earn what you’re worth, we want to hear from you! Knowledge of CRM software is a plus. About the Company 5Tel is a multi-channel payment service provider offering a wide range of payment processing, f2f payment terminals (Card machines), and merchant services. We are all about service beyond the transaction. Whatever the size of the business, large or small, there is a requirement to effectively manage and have visibility of income generated by card transactions; 5Tel delivers real transaction visibility, payment trends, and consumer intelligence through its online platform, as well as great quality terminals and exceptional customer service. Duties • Conduct outbound calls to potential customers (Small/Medium Businesses - SME) to discuss/explain our card acceptance services., • Present and promote products or services over the phone., • Record customer details, including reactions to the product or service offered., • Follow scripts when handling different customer concerns., • Achieve set targets for calls made and sales secured. Why Join Us? Requirements • Proficiency in English; additional languages are a plus., • Experience in telemarketing and sales., • Ability to professionally communicate over the phone., • Familiarity with CRM software is advantageous. If you are a motivated individual with a passion for sales and excellent communication skills, we would love to hear from you!

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