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  • Sales Assistant
    Sales Assistant
    hace 1 mes
    £12.71 por hora
    Jornada completa
    Surbiton

    We're looking for a Junior Sales & Marketing Executive to join our team. This could be a great opportunity for someone at the beginning of their career who wants to learn, take on real responsibility and develop their experience in B2B technology sales and marketing. We're a UK technology company providing software solutions to businesses in the transport and logistics sector. We're a relatively small team, and that means you won't spend your first year watching from the sidelines — you'll have the opportunity to get involved in the real sales and marketing process from the start. What you'll be involved in: • Finding and researching potential customers, • Supporting sales campaigns and approaching new prospects, • Following up with prospects and existing customers, • Creating marketing and social media content, • Helping prepare product demonstrations, presentations and proposals, • Learning our products and understanding the business problems they solve, • Attending meetings with customers and prospective customers, • Occasionally travelling within the UK to visit customers, prospects and industry events, • Working directly with experienced members of our team You'll get exposure to the full sales journey — from identifying a potential customer and making initial contact through to demonstrations, customer meetings and helping build long-term relationships. We're not expecting you to arrive with years of sales experience. We're looking for someone who is confident, curious, willing to learn and comfortable talking to people. Good written and spoken communication is important, and an interest in technology and business would be an advantage. You should also be comfortable travelling within the UK when required. All reasonable business travel expenses will be covered by the company. Because we're a small team, this won't be a narrowly defined junior position. As your knowledge and confidence grow, we'd like your responsibilities and opportunities to grow with you. If you're looking for your first step into B2B technology sales and marketing and want the opportunity to gain genuine hands-on experience, we'd be interested in hearing from you.

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  • Receptionist
    Receptionist
    hace 14 horas
    £15.5–£17 por hora
    Jornada completa
    London

    Join the vibrant team at Firmdale Hotels, where every day brings new opportunities to deliver exceptional service and create memorable experiences. We're currently seeking a dynamic individual to fill the role of Receptionist at our esteemed Charlotte Street Hotel. As a Receptionist, you'll be at the forefront of our guest experience, embodying confidence and charm as you engage with visitors and ensure their needs are met with grace and efficiency. Working collaboratively within our front office team, you'll showcase your impeccable attention to detail and organisational prowess to ensure seamless operations. Responsibilities: • Welcome guests with warmth and professionalism, setting the tone for their stay., • Provide exemplary customer service, anticipating and fulfilling guest needs with enthusiasm., • Maintain a polished and professional appearance at all times, reflecting the high standards of Firmdale Hotels., • Demonstrate a passion for detail, ensuring accuracy in all guest interactions and administrative tasks., • Collaborate closely with team members to create a positive and cohesive work environment., • Handle guest inquiries and requests promptly and courteously, striving to exceed expectations at every opportunity., • Assist with check-in and check-out procedures, efficiently managing reservations and room assignments., • Contribute to the overall success of the front office by proactively identifying areas for improvement and offering innovative solutions. What you Need: • Ability to provide outstanding service to guests, exceeding their expectations and ensuring a memorable experience., • Strong verbal and written communication skills to engage with guests, colleagues, and management in a professional and courteous manner., • Capacity to work collaboratively with colleagues as part of a dynamic front office team, fostering a positive and supportive work environment., • Keen eye for detail to ensure accuracy in guest interactions, administrative tasks, and maintaining the hotel's high standards of presentation and cleanliness., • Ability to manage multiple tasks simultaneously, prioritise responsibilities, and maintain efficiency in a fast-paced hospitality environment., • Flexibility to adapt to changing guest needs, business demands, and operational procedures while maintaining composure and professionalism., • Resourcefulness to effectively address guest inquiries, resolve issues, and handle unexpected situations with tact and diplomacy., • Comfortable using hotel management software, reservation systems, and other technology tools to efficiently manage guest bookings, check-ins, and administrative tasks., • Demonstrated commitment to upholding the hotel's values of warmth, professionalism, and impeccable presentation in all interactions and appearances., • Genuine enthusiasm for the hospitality industry and a desire to create exceptional guest experiences, contributing to the reputation and success of Firmdale Hotels. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Bar manager
    Bar manager
    hace 1 día
    Jornada completa
    London

    Bar Manager We are seeking an experienced and dynamic Bar Manager to oversee all aspects of our bar operations. The ideal candidate will have a passion for hospitality, excellent people management skills, and a deep knowledge of beverages and bar operations. Key Responsibilities: Oversee daily bar operations and ensure high standards of service and product quality Recruit, train, schedule, and manage bar staff, fostering a positive and productive team environment Develop and implement innovative drink menus and seasonal specialties that align with current trends and customer preferences Manage inventory, place orders with suppliers, and control costs while maintaining product quality Monitor bar revenue and expenses, analyze sales reports, and implement strategies to increase profitability Ensure compliance with health, safety, and liquor licensing laws and regulations Handle customer feedback and resolve complaints promptly and professionally Collaborate with the kitchen and restaurant management team to ensure seamless service Organize and promote special events to attract customers and increase revenue Maintain a clean, organized, and safe bar environment Qualifications: Proven experience (3+ years) in bar management or similar role Strong knowledge of wines, spirits, cocktails, and current industry trends Excellent leadership, communication, and interpersonal skills Financial acumen with experience in budget management and cost control Proficiency in bar POS systems and inventory management software Valid food safety and alcohol service certifications Ability to work in a fast-paced environment with changing priorities Availability to work evenings, weekends, and holidays as needed

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  • Field Sales Representative
    Field Sales Representative
    hace 10 días
    Jornada completa
    London

    About us TradePals is software for electricians. It handles quotes, invoices, jobs and certificates such as EICRs and EICs. Its Capture feature turns photos of the board and the test sheet into a certificate. There’s a web app and a phone app. What you’ll do You’ll visit CEF (City Electrical Factors) branches across London, where electricians buy their stock. You’ll talk to electricians there and show them TradePals on your own phone. When someone wants it, you sign them up on the spot. TradePals is free for electricians to use. Electricians you sign up pay a one-off £25 set-up fee. Pay This is a self-employed, commission-only role. There is no basic pay. You keep 40% of what each electrician you sign up pays for TradePals in their first 12 months: • £10 from their £25 set-up fee, paid weekly, • 40% of the 3.9% card fee TradePals takes when their customers pay invoices by card through the app, paid monthly The target is 5 sign-ups a day. That’s £50 a day from set-up fees, plus your card-fee share as they start taking card payments. How it works We’re at a very early stage and there’s no structure yet. There’s no sales script and no set routine. You choose your days, your hours and which branches to visit. We expect you to build your own way of getting sales, test it and keep what works. The trial The first two weeks are a paid trial. You’re paid commission on the sales you make in those two weeks. If it works for both sides, we’ll then offer you a full-time role. Who this suits • Self-starters who want to build their own repeatable way of selling, • People who’d rather join something new and unfinished than a company with set processes, • People happy to start conversations with tradespeople face to face You’ll need a smartphone to demo on, and a way to get around London.

    ¡Incorporación inmediata!
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  • Delivery Driver
    Delivery Driver
    hace 10 días
    £14 por hora
    Jornada parcial
    London

    Job Title: Weekend Delivery Driver (VAN/SPRINTER) Reports to: Head of Sales & Head Driver Responsible for: Timely delivery of goods to customers Contract Type: Permanent Salary: £14.00 per hour- overtime available Location: Pick up from Luminary bakery sites: • Hackney Downs Studios, E8 2BT- with daily routes around London for delivery, • Luminary Hackney, N16 8RY- with daily routes around London for delivery, • Luminary Kings Cross, NC1- with daily routes around London for delivery, • Any future sites Hours of Work: • Saturday & Sunday: 6:00 AM – 2:00 PM There will be occasional flexibility required for early starts, late finishes, annual leave cover (during weekdays) or weekend work based on business needs. Purpose of Role As a Delivery Driver at Luminary Bakery, you play a vital role in ensuring our freshly baked goods are delivered safely, efficiently, and with care to our valued wholesale partners and customers. Beyond logistics, you’re a key part of our mission: empowering and supporting women who have overcome social and economic challenges. Deliveries aren’t just about products—they represent the dedication, resilience, and hope of the women we work with. Reporting to our Operations Team, you’ll take responsibility for delivering high-quality baked goods with exceptional customer service. While we aim to provide a regular delivery round so you can build strong connections with our customers, we appreciate flexibility to step in and support colleagues when needed. This isn’t just a driving role—it’s a chance to contribute directly to Luminary’s impact story while ensuring our customers get everything they need to succeed. Key Deliverables Operational Responsibilities • Complete early morning wholesale deliveries to cafés and corporate clients, ensuring orders are delivered on time and in perfect condition., • Return to the bakery for midday delivery preparation, including handling new sales opportunities for customers south of the river., • Follow loading procedures to optimise efficiency and reduce errors., • Conduct pre- and post-operation vehicle checks, promptly reporting any defects to the Operations Team., • Maintain the delivery vehicle’s cleanliness, tidiness, and fuel levels, ensuring it is always ready for the next shift., • Collect orders from customers or suppliers as required by the Operations or Purchasing team., • Ensure accurate recording of deliveries and collections using designated software and paperwork systems. Customer Service & Stakeholder Engagement • Act as a professional and courteous representative of Luminary Bakery during all deliveries, providing loyal and helpful service to customers., • Build strong relationships with wholesale and corporate clients, offering excellent customer service and addressing any delivery concerns effectively., • Share the Luminary story with clients and customers where appropriate, acting as an ambassador for our mission and values., • Assist customers with unloading their orders where needed, ensuring their experience is smooth and positive. Health & Safety • Conduct thorough vehicle checks pre- and post-operation, reporting any issues in line with operational policies., • Ensure compliance with all Health & Safety policies and procedures to maintain a safe working environment., • Adhere to food safety and hygiene regulations when handling chilled and baked goods. Example Daily Activities • Loading and unloading deliveries at the bakery and customer sites., • Completing accurate records of deliveries and collections, ensuring all paperwork is signed upon delivery., • Handling multi-drop deliveries across London, including ambient and chilled products., • Conducting midday customer collections and new sales deliveries., • Cleaning and servicing the delivery vehicle after use, ensuring it is fully fuelled and ready for the next day. Role Requirements • Full, valid UK driving licence held for a minimum of 8 years, • Clean driving license- no penalty points, • Previous delivery driving experience, ideally with a van but not necessary, • Excellent understanding of the highway code, • Strong geographical knowledge of London, Greater London, and the South East, with confidence driving in these areas., • Good accuracy and organisational skills, • Excellent communication and teamwork skills, with a passion for delivering exceptional customer service., • A positive, ‘can-do’ attitude, self-motivation, and a willingness to support colleagues., • Experience of multi drop work with baked goods

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  • Business Development Manager
    Business Development Manager
    hace 12 días
    £32000 anual
    Jornada completa
    London

    Role Description: The Business Development Manager role is a full-time, on-site position based in London. This role is responsible for identifying and developing new business opportunities, building and maintaining relationships with prospective and existing clients, and driving revenue growth for JamTech Advisory Ltd. Day-to-day activities include researching target markets, generating and qualifying leads, conducting client meetings and presentations, preparing proposals, and negotiating commercial terms. The Business Development Manager will collaborate with technical and consulting teams to align solutions with client needs, track pipeline progress, and provide regular sales forecasts and reports to leadership. The role also involves attending industry events, staying informed about market trends, and contributing to the improvement of sales processes and go-to-market strategies. Qualifications: Strong business development and sales skills, including lead generation, pipeline management, and closing deals. Experience in client relationship management, account management, and stakeholder engagement. Background in IT solutions, technology consulting, or related services, with the ability to understand and communicate technical concepts in business terms (not essential). Excellent communication, presentation, and negotiation skills, with the ability to influence decision-makers. Analytical and strategic thinking abilities, including market research, opportunity analysis, and planning. Proven ability to work on-site in a collaborative team environment, managing multiple priorities and deadlines. Bachelor’s degree in Business, Marketing, Technology, or a related field, or equivalent practical experience. Prior experience in a business development or sales role within the IT or professional services sector is highly beneficial (not essential). Proficiency with CRM tools and standard office software (e.g., MS Office or equivalent) to manage contacts, reporting, and documentation. Motivated, goal-oriented mindset with a focus on ethical, inclusive, and customer-centric practices.

    ¡Incorporación inmediata!
    Sin experiencia
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  • Pest Control Technician
    Pest Control Technician
    hace 13 días
    £27040–£45000 anual
    Jornada completa
    St Pancras, Camden

    Are you ready to take on an exciting new opportunity in the pest control industry? Archers Pest Control, located in London, is seeking a detail-oriented and highly motivated individual with a passion for pest control and excellent customer service.As a Field Pest Control Technician, you will play a key role in helping our clients maintain safe, pest-free environments around all boroughs of London. Your daily tasks will include: 1. Inspecting customer premises and reporting on levels of pest infestation., 2. Organising and executing a programme of treatments using industry-leading pesticides to control pests effectively., 3. Drafting comprehensive reports on all inspections, including details of treatments., 4. Actively seeking new opportunities to expand your portfolio and upsell additional services, earning you an uncapped commission on sales!, 5. Attending relevant training programs to develop and enhance your knowledge and skills in the pest control industry., 6. Completing all necessary training to ensure success and professional growth within the company., 7. What we offer our Field Pest Control Technicians:, 8. A competitive salary that reflects your skills and experience. Salary per annum £27,040-£45,000, 9. Uncapped commission on sales, allowing you to exponentially increase your earnings., 10. A company van for use in both professional and personal settings, covering commuting and social events., 11. Access to our cutting-edge company software, ensuring smooth and efficient communication and task management., 12. Optimised full-time schedule around your living area. 5 days a week - Monday to Saturday working week., 13. Having No Pest Control Experience? No problem! :), 14. Introducing Our Comprehensive Pest Control Technician Training Program at the Archers Pest Control Academy, 15. We are committed to providing top-notch training for aspiring pest control technicians. With our comprehensive, hands-on curriculum, you will gain the skills and knowledge necessary to tackle any pest problem and protect our clients' homes and businesses effectively., 16. Our program is designed to equip trainees with the necessary tools and techniques to effectively combat a wide range of pests, from common insects to rodents and other wildlife nuisances. Our experienced instructors provide engaging lessons to ensure that every trainee graduates with a solid foundation in pest control, including: • Pest Identification and Biology: Learn how to identify various pests, understand their life cycles, and recognize signs of infestations to effectively target and eliminate them., • Inspection Techniques: Acquire the ability to thoroughly inspect properties, identify potential pest entry points, and assess the extent of pest problems., • Treatment Methods: Master the use of chemical and non-chemical treatments, including baits, traps, and other Integrated Pest Management (IPM) strategies to resolve pest issues., • Safety and Compliance: Familiarize yourself with industry regulations, proper handling and storage of chemicals, and best practices to ensure the safety of both our technicians and clients., • Customer Service and Communication: Develop essential customer service skills to effectively communicate with clients and address their concerns, while building trust and promoting repeat business., • Job Requirements: 1. A valid UK full driving license: As a Field Pest Control Technician, you'll be required to travel to various locations throughout London, so it's essential that you possess a valid full driving license and have good driving skills., 2. Eagerness to learn new skills: Pest control is a constantly evolving industry, with new techniques and advancements being introduced regularly. To excel in this role, you must have a continuous improvement mindset and be eager to learn and adapt to new pest control methods and technologies., 3. Parking awareness in London: Efficiently navigating through the city and safely parking in congested areas will be a significant aspect of this role. Strong parking and spatial awareness skills are necessary to manoeuvre in tight spaces without causing damage to company vehicles or property., 4. No previous pest control experience required: While experience in pest control is beneficial, it isn't mandatory for this role. Our company is committed to training and developing skills on the job, providing all the necessary tools, knowledge, and resources for you to become a proficient Field Pest Control Technician., 5. Teamwork capabilities: In this position, you'll be working closely with colleagues to deliver top-notch pest control services to our clients. Strong communication and collaboration skills, along with a willingness to support your teammates, will be crucial for maintaining a positive work environment and effectively completing daily tasks., 6. By meeting these requirements, you'll be well-equipped for a successful career as a Field Pest Control Technician, continuously expanding your knowledge and skill set, and making a difference in the lives of London residents by maintaining pest-free environments., 7. Don't miss this fantastic opportunity to join our friendly, ambitious team at Archers Pest Control! Apply now and start your journey toward a rewarding career as a Field Pest Control Technician., 8. Job Types: Full-time, Permanent, 9. Pay: £27,040-£45,000 per year, 10. Benefits:, 11. Company car, 12. Company phone, 13. Free or subsidised travel / we will handle your commuting expenses., 14. On-site parking, 15. Schedule:, 16. Monday to Friday, 17. Weekend availability at 1.5x daily paid rate, 18. Supplemental pay types:, 19. Bonus scheme, 20. Commission pay, 21. Tips

    ¡Incorporación inmediata!
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  • Store Manager
    Store Manager
    hace 19 días
    Jornada completa
    Ilford

    Full-Time Store Manager – Dessert and Coffee shop We are looking for an experienced, motivated, and hands-on Full-Time Store Manager to lead the day-to-day operations of our busy coffee shop and bakery. This role is ideal for someone with a strong background in Dessert and coffee, bakery, and hospitality management who can take full ownership of the store. You'll be responsible for leading the team, driving business growth, maintaining exceptional customer service, managing stock, and ensuring the store operates efficiently every day. We're looking for someone who doesn't just manage the business—they improve it by identifying opportunities, increasing sales, maintaining high standards, and creating a positive team culture. Key Responsibilities • Take full responsibility for the overall running and performance of the store., • Lead, train, motivate, and manage the team to deliver exceptional customer service., • Recruit, onboard, and develop staff while managing rotas, attendance, and performance., • Ensure the highest standards of coffee preparation, bakery presentation, food quality, cleanliness, and customer experience., • Manage daily operations, ensuring smooth service during busy periods., • Oversee stock control, ordering, supplier relationships, and inventory management while minimising waste., • Monitor sales performance and implement strategies to increase revenue and profitability., • Ensure products are displayed attractively and maintain excellent merchandising standards., • Resolve customer concerns professionally and maintain a welcoming environment., • Ensure full compliance with food hygiene, health & safety, and company procedures., • Manage cash handling, daily reporting, and store administration., • Work with senior management to identify opportunities for growth, improve operational efficiency, and increase customer satisfaction. Essential Requirements • Proven experience managing a coffee shop, café, bakery, or similar hospitality business in UK, • Strong knowledge of speciality coffee, barista operations, and bakery products., • Experience leading, managing, and developing staff in a fast-paced environment., • Excellent leadership, communication, and organisational skills., • Strong understanding of stock control, ordering, and cost management., • Commercial awareness with the ability to drive sales and improve profitability., • Ability to work under pressure while maintaining high standards., • A proactive, hands-on approach with excellent problem-solving skills., • Passion for delivering outstanding customer service and creating a positive workplace culture. Desirable Skills • Barista training or coffee industry experience., • Experience with bakery production or bakery retail operations., • Food Hygiene Level 2 or 3 certification., • Experience using EPOS systems and stock management software. What We Offer • Competitive salary based on experience., • Career progression opportunities within a growing business., • Staff discounts., • Ongoing training and development., • Supportive and friendly working environment. Job Type: Full-Time Salary: Competitive, based on experience.

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  • Assistant Manager
    Assistant Manager
    hace 23 días
    £14–£16 por hora
    Jornada completa
    Richmond

    Job Overview (working at Festive Season - Including Christmas day. Boxing day is a must) We are seeking a proactive and dynamic Assistant Manager to join our team. This role offers an excellent opportunity for individuals with strong leadership qualities, management experience, and exceptional communication skills. The Assistant Manager will support the store or department operations, oversee daily activities, and ensure a high standard of customer service. Multilingual or bilingual candidates will be highly valued to facilitate effective communication with diverse clientele and staff. The position is paid and suitable for those eager to develop their management expertise within a vibrant retail environment. Responsibilities • Assist the pub in overseeing daily operations, ensuring smooth workflow and excellent customer service., • Supervise and motivate team members, fostering a positive and productive work environment., • Manage sales targets, monitor merchandising standards, and implement promotional activities to maximise revenue., • Organise staff schedules, delegate tasks efficiently, and ensure adequate coverage during shifts., • Handle customer enquiries with professionalism, demonstrating excellent phone etiquette and organisational skills., • Support recruitment, training, and development of team members to enhance overall performance., • Maintain administrative records accurately, including sales reports, stock levels, and staff attendance., • Assist in visual merchandising efforts to optimise product presentation and store layout., • Ensure compliance with health and safety regulations at all times. Requirements • Proven management or supervisory experience within retail or related sectors., • Strong leadership skills with the ability to manage teams effectively., • Excellent communication skills, both verbal and written; multilingual or bilingual abilities are desirable., • Demonstrable organisational skills with attention to detail in administrative tasks., • Experience in sales management, merchandising, and time management strategies., • Proficient in using retail management software or relevant administrative tools., • Ability to handle multiple priorities efficiently under pressure., • Professional demeanour with good phone etiquette and interpersonal skills., • Previous experience in retail management or similar roles is preferred but not essential; enthusiasm for learning is valued highly.

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  • Software Developer
    Software Developer
    hace 2 meses
    £15–£25 por hora
    Jornada parcial
    Orpington

    Create and Evaluate Challenging Practical AI Prompts - Industry Practitioners Needed (English) • Machine Learning, • Posted Aug 22, 2026 Can AI Tackle Your Industry’s Most Complex Challenges? Help advance AI by creating practical, industry-specific prompts that test its capabilities. We are seeking experienced professionals based in the 𝐔𝐧𝐢𝐭𝐞𝐝 𝐊𝐢𝐧𝐠𝐝𝐨𝐦 to develop high-quality AI prompts informed by their industry knowledge and hands-on experience. As an Industry Practitioner, you will create realistic, domain-specific questions and scenarios that reflect the challenges professionals encounter in their work. You will also evaluate AI-generated responses for accuracy, relevance, clarity, and overall quality. You will review responses against established guidelines, identify errors or areas for improvement, and provide consistent ratings and feedback. Ideal candidates have strong analytical skills, excellent attention to detail, and proficiency in the required language. Your contributions will help improve the accuracy and effectiveness of advanced AI systems across a range of business and professional settings. 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐒𝐩𝐞𝐜𝐢𝐟𝐢𝐜𝐬: The freelancer will create realistic, work-related prompts that reflect tasks they may encounter in their day-to-day professional life. Each domain-specific prompt must meet the following requirements: ● State a clear objective. ● Specify the required inputs and expected outputs. ● Clearly define all constraints and requirements. ● Use consistent terminology and provide enough context to eliminate critical ambiguity. ● Be fully self-contained and not depend on unstated assumptions or information known only to the prompt creator. ● Represent a practical and authentic workplace task. ● Not be generated or written using AI tools. Submissions should reflect the freelancer's own knowledge, experience, and input. 𝐂𝐨𝐦𝐩𝐞𝐧𝐬𝐚𝐭𝐢𝐨𝐧: ● Prompt creation: $3 USD for each successfully completed prompt. The current average benchmark is 6 prompts per hour, or approximately 10 minutes per prompt. ● Response evaluation: $1 USD for each successfully completed evaluation. The current average benchmark is 12-20 cases per hour. ● Payments are calculated based on the total number of approved prompts and evaluations. Disclaimer: Each task/milestone activation guarantees a minimum payment of $5 USD, provided the freelancer meets the required SLA and successfully completes the assigned brief in accordance with the task requirements. 𝐏𝐫𝐞𝐟𝐞𝐫𝐫𝐞𝐝 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬: ● Must be an industry practitioner based in the 𝐔𝐧𝐢𝐭𝐞𝐝 𝐊𝐢𝐧𝐠𝐝𝐨𝐦 ● A practitioner in any of the following fields or domains: • Finance & Consulting, • Product & Design, • Data & AI, • Integrated Operations, • In personal entrepreneurship / Entrepreneurs, • E-Commerce and LIVE, • Marketing & Sales, • Content Creation / Content Creators, • Functions & Support, • KOL, • Others ● Preferably have hands-on experience using AI tools (e.g. ChatGPT, Claude, Gemini, Copilot, Codex, etc.) ● Native/fluent 𝐄𝐧𝐠𝐥𝐢𝐬𝐡 speaker ● Can communicate in English for communication across a global based team. Please submit your proposal, along with relevant highlights or samples from your experience for consideration. 𝐏𝐫𝐨𝐩𝐨𝐬𝐚𝐥 𝐏𝐫𝐨𝐜𝐞𝐬𝐬: To be considered for this project, the freelancer must complete this form (this will take less than 10 minutes to complete): https://forms.gle/LboWWQZ9pE76UN8t7 𝐀𝐜𝐜𝐞𝐩𝐭𝐚𝐧𝐜𝐞 𝐚𝐧𝐝 𝐂𝐨𝐧𝐭𝐢𝐧𝐠𝐞𝐧𝐜𝐢𝐞𝐬: • Please note that participation in this project is contingent upon successful completion of onboarding and available tasks to work on., • Freelancers are paper screened to ensure they are eligible for hire, • Offer is sent from the client once a freelancer is deemed eligible for hire 𝐍𝐞𝐱𝐭 𝐬𝐭𝐞𝐩𝐬: • Submit your proposal, • Complete the Google Form linked above, • Submitted responses will be reviewed, and only eligible candidates will be contacted, • If you receive an offer, provide documentation as requested to the Upwork Compliance team, • Accept your offer, • The hiring manager will contact you when they're ready for you to begin work 𝐂𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥𝐢𝐭𝐲: As you go through the proposal process with this client, please keep in mind the confidentiality agreement in section 15 of the Upwork User Agreement. Note that any and all information received from or about this client is subject to the confidentiality agreement and may not be disclosed to anyone. Disclosure: All payments are split in half with the agency

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  • Operations & Customer Service Executive / Manager
    Operations & Customer Service Executive / Manager
    hace 2 meses
    £30000–£37000 anual
    Jornada completa
    London

    Location: Waterloo, London Hours: 4:00am–1:00pm, plus one Friday night shift per fortnight Salary: £30,000–£40,000, depending on experience Company Overview Butcher & Edmonds Ltd is an independently family run catering butchers located in Central London, supplying many of London’s finest restaurants, hotels and gentleman’s clubs. Having been in operation since 2004, we pride ourselves on providing high-quality meats and exceptional service to some of the best chef’s in London. Our commitment to sourcing the best products and delivering outstanding service sets us apart in the industry. The role We are looking for a highly organised and adaptable person to join our small office team at a busy London food wholesaler. This is a crucial hybrid role sitting between operations, customer service, sales administration and basic finance. It is not a traditional sales account-management position. You will help ensure that customer orders are processed accurately, deliveries run smoothly and the day-to-day operation of the business remains organised. The role could suit an operations or administrative professional who would like to become more customer-facing. It could equally suit someone from a sales or customer-service background who enjoys detail, systems and operational responsibility. We are open to candidates at different stages of their careers. A more junior candidate could join as an Operations & Customer Service Executive and develop into the position, while an experienced candidate could take ownership of the role at manager level. You will join a small office team consisting of the General Manager/Sales Director and a Credit Controller/Customer Service Executive. As a result, you will need to be comfortable taking responsibility, switching between priorities and helping wherever required. Key responsibilities Order processing and customer service • Take customer orders by telephone, email and other ordering channels., • Enter orders accurately and efficiently into our ERP system., • Provide telephone customer service to chefs and hospitality customers, particularly during the busy period between 8:00am and midday., • Respond to product, availability, pricing, delivery and order queries., • Resolve routine problems quickly and escalate more complex issues when required., • Build strong, helpful relationships with customers through reliable day-to-day service., • Support customers with additions, amendments, shortages and urgent requirements. Operations and delivery coordination • Act as a link between the office, customers, warehouse and delivery team., • Help coordinate our five delivery drivers throughout the morning., • Communicate delivery instructions, changes and customer requirements clearly., • Respond to delivery queries and help resolve delays or other issues., • Ensure relevant information is passed accurately between customers, drivers and the wider team., • Support the smooth running of daily sales and delivery operations. Systems and administration • Maintain accurate customer, order, pricing and product information., • Carry out regular data entry and general sales administration., • Support the business through its move to a new ERP system., • Help test processes, identify issues and ensure information is transferred accurately., • Contribute to improving administrative and operational processes., • Produce basic reports and information when required. Bookkeeping support • Undertake basic bookkeeping and finance administration., • Assist with invoices, credits, account queries and record keeping., • Work closely with the Credit Controller to ensure customer information is accurate., • Investigate straightforward discrepancies and ensure supporting information is properly recorded. Night-team cover • Work one Friday night shift per fortnight as part of the normal rota., • Provide holiday cover for the Night Sales Operations Manager for approximately 24 shifts per year., • Manage night-time order processing and sales operations confidently when providing cover., • Ensure a clear and accurate handover between the night and daytime teams. General responsibilities • Provide flexible support across the business as priorities change., • Complete ad hoc administrative and operational tasks., • Help maintain high standards of accuracy, communication and customer service., • Take ownership of problems and follow them through to resolution. About you You will be practical, dependable and comfortable working in a fast-moving environment where customer requirements can change quickly. You should have: • Strong organisational skills and excellent attention to detail., • A confident, friendly and professional telephone manner., • Experience in operations, administration, customer service, sales support or a related role., • The ability to enter and manage data accurately., • Confidence using business software and learning new systems., • The ability to prioritise several competing tasks., • A calm and solutions-focused approach to problems., • The confidence to communicate with customers, drivers, warehouse colleagues and managers., • A willingness to take responsibility within a small team., • Flexibility around the early-morning hours, Friday-night rota and holiday-cover requirements., • Experience of foodservice, hospitality, wholesale, logistics, order processing, bookkeeping or ERP systems would be useful, but is not essential for the right candidate. What we offer • A salary of £30,000–£37,000, depending on experience and the level of responsibility assumed., • The opportunity to occupy a central and influential position within a growing business., • Broad exposure to customer service, sales operations, logistics, finance and business systems., • The chance to play an important role in the implementation of a new ERP platform., • Genuine scope for the position to develop as the business grows., • A supportive, close-knit working environment where individual contributions are visible and valued., • Annual 4 weeks' holiday, • Discretionary Christmas bonus, • Company Pension, • Discounted Staff Meat, • A supportive & collaborative working environment, • This is an excellent opportunity for someone who enjoys both people and processes: a capable operator who wants more customer contact, or a customer-facing professional who would like to develop broader operational experience.

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