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  • Food & Beverage Manager - Locke at Broken Wharf
    Food & Beverage Manager - Locke at Broken Wharf
    2 days ago
    Full-time
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

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  • Senior Accountant | UK
    Senior Accountant | UK
    2 days ago
    Full-time
    London

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... We're looking for a Senior Accountant who is excited to help scale Blank Street's accounting function with rigor, structure, and strong ownership. If you thrive in detail-heavy, execution-focused environments and take pride in keeping financial records accurate, timely, and compliant, this role is for you. You'll own core accounting workflows including month-end close, balance sheet reconciliations, and statutory reporting, while strengthening processes that support a fast-moving, growing business. You'll also partner closely with Finance, Operations, People, and external parties as a go-to resource for accounting execution, audit support, supplier queries, and process improvement. This in-person role is based in our London office and reports to the UK Finance Director. What You'll Own Manage UK statutory and group reporting (UK GAAP \& IFRS) and intercompany accounting across international entities • Prepare timely, accurate and complete monthly, quarterly and annual financial statements, • Research, calculate, and document areas of significant judgement and estimates, including emerging or complex accounting treatments, • Own intercompany journals and reconciliations between entities Collaborate on period-end close and balance sheet integrity • Perform period-end close of the general ledger, including preparation and posting of journal entries and accruals, • Reconcile balance sheet accounts and maintain supporting schedules Support day-to-day accounting operations and vendor payments • Provide operational support, including reviewing invoices and resolving vendor issues, • Oversee timely and accurate vendor and expense payment processing in line with contractual terms and internal policies and procedures Build and improve accounting policies, controls, and processes • Develop and maintain documentation for key accounting policies and procedures, including internal controls, • Proactively evaluate and implement improvements to processes and procedures Partner on tax and audit deliverables • Liaise with internal and external partners to support timely preparation of quarterly and annual tax filings (for example sales, use, property, corporate, payroll) across multiple jurisdictions, • Support annual audit and quarterly review processes with external auditors Deliver ad-hoc analysis and research • Perform ad-hoc research and analysis using information from various systems Who We're Looking For • Bachelor's degree in Accounting, Finance, or a related field., • 3+ years of accounting experience, preferably in a mix of public accounting and retail or hospitality environment in UK/Europe., • Qualification (ACA, ACCA, CIMA) preferred., • Experience with NetSuite or similar ERP system., • Experience with Coupa or similar billing and invoicing accounting software., • Proficiency in Microsoft suite of products, particularly Excel (VLOOKUPS and Pivot Tables at a minimum)., • Ability to identify and solve problems and clearly communicate solutions., • Ability to work independently own deliverable timelines and communicate workstream issues., • Approaches work with a team mindset and understands the importance of cross-functional communication Benefits \& Perks • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Great culture with regular team events

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  • Business analysts and consultants
    Business analysts and consultants
    6 days ago
    £40000–£50000 yearly
    Full-time
    London

    Key Responsibilities : • Analyse existing business processes and performance data., • Identify improvement opportunities across departments and functions., • Conduct research and develop evidence‑based strategic recommendations., • Liaise with internal teams to understand business needs and challenges., • Prepare clear business reports, dashboards, models, and presentations., • Support the implementation of process improvements and organisational initiatives., • Evaluate outcomes of implemented solutions to ensure they meet objectives., • Facilitate workshops or meetings with stakeholders to communicate findings., • Research and understand the strategic position of the company, in relation to its market and stakeholders., • Analyse and present views on how the company can improve its strategic position and internal corporate structure., • Assess the need for change within the company, including communication methods, technology, IT tools, new standards, and certifications., • Advise on the adoption of new standards, certifications, and the implementation of technology and IT tools to optimize operations and achieve business goals. 🎯 Required Skills & Qualifications • Bachelor’s degree in Business, Management, Economics, Computing, or a related fielld., • Strong analytical and problem-solving skills., • Excellent communication and stakeholder management abilities., • Proficient in data analysis tools and software (e.g., Excel, SQL, Power BI)., • Experience in consulting or business analysis is preferred., • Ability to work independently and collaboratively within a team environment., • Knowledge of business transformation, market trends, and competitive analysis. 🛠 Benefits & Perks • Competitive salary and performance-based bonuses., • Flexible working hours and remote working options., • Professional development and training opportunities., • Pension scheme and health benefits., • 28 days of annual leave (inclusive of public holidays)., • Employee recognition and team-building activities. 📩 How to Apply • If you’re excited about this opportunity, please send your CV and a cover letter outlining your relevant experience and explaining why you’re the right fit for the role at our branch. 📅 Application Deadline: The position will remain open until a suitable candidate is found

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  • Social Media Manager
    Social Media Manager
    12 days ago
    £1200–£2500 monthly
    Full-time
    London

    Social Media Manager leads an organization's online presence by developing strategies, creating engaging content, and analyzing performance to boost brand awareness and engagement. Key duties include managing social platforms (Instagram, LinkedIn, TikTok), scheduling posts, community management, and running targeted campaigns. This role requires strong copywriting, creativity, and data analysis skills. Prospects +4 Key Responsibilities Strategy Development: Formulating, implementing, and managing social media strategies to align with business goals. Content Creation & Publishing: Creating, editing, and publishing daily, high-quality content (videos, images, blogs). Community Management: Monitoring, engaging with, and responding to followers to foster online community growth. Analytics & Reporting: Analyzing campaign performance metrics (KPIs) to produce insights and improve ROI. Brand Consistency: Ensuring a consistent brand voice, tone, and aesthetic across all platforms. Trend Monitoring: Staying up-to-date with new social media trends, tools, and platform updates. GOV.UK +5 Required Skills and Qualifications Platforms: Deep understanding of Facebook, Twitter/X, Instagram, LinkedIn, and TikTok algorithms. Tools: Experience with scheduling/analytics software like Sprout Social, Hootsuite, or SocialBee. Creativity: Strong copywriting, proofreading, and visual design skills (often using Canva or Adobe Creative Suite). Analytical Skills: Ability to analyze metrics to optimize performance. Experience: Typically 2-4+ years of professional experience in social media, marketing, or branding. Prospects +5 Common Tasks Scheduling social posts using management tools. Creating, running, and managing paid advertising campaigns. Collaborating with marketing, sales, and creative teams to align with brand goals. Monitoring competitor activity. Engaging with customers through direct messages and comments. Social Media Manager leads an organization's online presence by developing strategies, creating engaging content, and analyzing performance to boost brand awareness and engagement. Key duties include managing social platforms (Instagram, LinkedIn, TikTok), scheduling posts, community management, and running targeted campaigns. This role requires strong copywriting, creativity, and data analysis skills. Prospects +4 Key Responsibilities Strategy Development: Formulating, implementing, and managing social media strategies to align with business goals. Content Creation & Publishing: Creating, editing, and publishing daily, high-quality content (videos, images, blogs). Community Management: Monitoring, engaging with, and responding to followers to foster online community growth. Analytics & Reporting: Analyzing campaign performance metrics (KPIs) to produce insights and improve ROI. Brand Consistency: Ensuring a consistent brand voice, tone, and aesthetic across all platforms. Trend Monitoring: Staying up-to-date with new social media trends, tools, and platform updates. GOV.UK +5 Required Skills and Qualifications Platforms: Deep understanding of Facebook, Twitter/X, Instagram, LinkedIn, and TikTok algorithms. Tools: Experience with scheduling/analytics software like Sprout Social, Hootsuite, or SocialBee. Creativity: Strong copywriting, proofreading, and visual design skills (often using Canva or Adobe Creative Suite). Analytical Skills: Ability to analyze metrics to optimize performance. Experience: Typically 2-4+ years of professional experience in social media, marketing, or branding. Prospects +5 Common Tasks Scheduling social posts using management tools. Creating, running, and managing paid advertising campaigns. Collaborating with marketing, sales, and creative teams to align with brand goals. Monitoring competitor activity. Engaging with customers through direct messages and comments.

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  • Supervisor
    Supervisor
    13 days ago
    £17–£17.5 hourly
    Full-time
    Bethnal Green, London

    About the role. We are looking for an experienced restaurant supervisor to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. Working alongside a well-established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training. You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward. Responsibilities. • Collaborate with the management team for seamless operations, especially during service., • Take care of the opening of the restaurant, allocate staff to their section and brief the team before service., • Take care of the closing of the restaurant, send end-of-day reports to the senior team, do the cash-up., • Provide training to the new team members and help covering sections when needed, • Have the ability to deliver high standards consistently., • Ensure that the team follow company policies, as well as health & safety regulations., • Be a bastion of our brand and lead by example., • Deliver excellent guest experience and be able to deal with complaints if needed Requirements. • Previous experience in a similar environment., • A love for hospitality, food, wine and drink., • Basic grasp of Microsoft 360 and SharePoint., • Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential. We offer. • £1,000 every annual employment anniversary., • Monthly bonuses for top performers., • 50% staff discount on meals at each of our restaurants., • Cycle-to-work scheme., • Cost price wine through our suppliers., • International trips for top performers., • In-house training dedicated to your personal development., • Staff trip programme to meet farms, fish markets and vineyards., • We offer qualifications, including, WSET, health and safety, food training., • Company donations to charities our staff feel are close to home., • Whole team staff parties., • Wholesome staff meals, end of service drinks.

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  • Telesales Agent
    Telesales Agent
    14 days ago
    £49995 yearly
    Full-time
    Woodford Green, Woodford Green

    We are seeking a dynamic Telemarketer to join our team. The ideal candidate will be fluent in English, possess excellent communication skills, and have experience in telemarketing and sales. At 5Tel, we provide cutting-edge payment solutions to businesses nationwide, empowering them to take payments face to face or on their website. We are on a mission to expand our reach, and we are looking for hungry, self-driven sales professionals to join our dynamic team. If you thrive in a fast-paced environment, love the thrill of closing deals, and are ready to earn what you’re worth, we want to hear from you! Knowledge of CRM software is a plus. About the Company 5Tel is a multi-channel payment service provider offering a wide range of payment processing, f2f payment terminals (Card machines), and merchant services. We are all about service beyond the transaction. Whatever the size of the business, large or small, there is a requirement to effectively manage and have visibility of income generated by card transactions; 5Tel delivers real transaction visibility, payment trends, and consumer intelligence through its online platform, as well as great quality terminals and exceptional customer service. Duties • Conduct outbound calls to potential customers (Small/Medium Businesses - SME) to discuss/explain our card acceptance services., • Present and promote products or services over the phone., • Record customer details, including reactions to the product or service offered., • Follow scripts when handling different customer concerns., • Achieve set targets for calls made and sales secured. Why Join Us? Requirements • Proficiency in English; additional languages are a plus., • Experience in telemarketing and sales., • Ability to professionally communicate over the phone., • Familiarity with CRM software is advantageous. If you are a motivated individual with a passion for sales and excellent communication skills, we would love to hear from you!

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  • Business Development Manager
    Business Development Manager
    1 month ago
    £35000–£40000 yearly
    Full-time
    London

    We are seeking a results-driven Business Development Manager to identify new business opportunities, build strong client relationships, and drive revenue growth. The ideal candidate will have strong communication skills, strategic thinking abilities, and a proven track record in sales or business development. Key Responsibilities Identify and develop new business opportunities through networking, cold calling, and market research Build and maintain strong relationships with new and existing clients Develop and execute strategic plans to achieve sales targets and expand the customer base Conduct market analysis to identify trends, competitor activity, and new opportunities Prepare and deliver compelling presentations and proposals to potential clients Negotiate contracts and close deals effectively Collaborate with internal teams (marketing, product, and operations) to align strategies Track and report on sales performance, forecasts, and pipeline activity Requirements Proven experience as a Business Development Manager, Sales Manager, or similar role Strong track record of achieving sales targets Excellent communication, negotiation, and interpersonal skills Ability to build rapport and establish long-term relationships Strong analytical and problem-solving skills Proficiency in CRM software and Microsoft Office Bachelor’s degree in Business, Marketing, or a related field (preferred) Preferred Qualifications Experience in [industry-specific field] Knowledge of market dynamics and customer needs Ability to work independently and as part of a team Benefits Competitive salary and commission structure Performance bonuses Flexible working arrangements Professional development opportunities Health and wellness benefits

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  • Front of House Receptionist
    Front of House Receptionist
    1 month ago
    £26500–£30000 yearly
    Full-time
    London

    About Us: Ortenz & Co Limited is a growing and dynamic accountancy firm committed to delivering high-quality financial and compliance services to our clients. We pride ourselves on professionalism, efficiency, and excellent client care. Role Overview: We are seeking a professional and organised Front Desk Receptionist to be the first point of contact for our firm. This role is ideal for someone who is personable, detail-oriented, and able to manage administrative and compliance-related tasks efficiently. Key Responsibilities: • Greeting clients and visitors in a professional and friendly manner, • Answering and directing incoming calls and emails, • Managing the front desk and maintaining a welcoming office environment, • Assisting with onboarding clients and handling compliance documentation (e.g. ID verification, AML checks), • Monitoring and organising client records and documentation, • Supporting the accounts team with general administrative duties, • Assisting VAT Department and Income Tax Department with MTD. Additional Responsibilities (Desirable): • Assisting with Companies House filings and basic HMRC correspondence, • Preparing engagement letters and client documentation packs, • Following up with clients for outstanding information, • Managing document portals (e.g. uploading/downloading client records), • Basic bookkeeping data entry (training can be provided) Requirements: • Previous experience in a receptionist or administrative role (preferred in an accountancy firm), • Excellent communication and interpersonal skills, • Strong organisational skills and attention to detail, • Proficiency in Microsoft Office (Word, Excel, Outlook), Bright Manager,, • Ability to handle sensitive information with discretion, • Professional appearance and manner Desirable (but not essential): • Experience within an accountancy firm, • Familiarity with compliance procedures (AML/KYC), • Knowledge of software such as QuickBooks, Xero, VT Transaction or similar What We Offer: • Friendly and supportive working environment, • Opportunity to grow within the firm, • On-the-job training and development, • Join Ortenz & Co and be part of a professional team delivering excellent service to our clients.

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  • Restaurant Receptionist
    Restaurant Receptionist
    1 month ago
    £16.25 hourly
    Full-time
    London

    About OMA. OMA + AGORA opened in April 2024 in the heart of London’s thriving Borough Market. Two restaurants in one building, where OMA is inspired by the fishing villages and shores of the Greek isles and further Levant, and AGORA is inspired by the energy of Athens’s markets and streets. It is the latest project by dcco.[ SMOKESTAK, manteca ]. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of our restaurant. We are proud to be an independent business grounded in a purely hospitality background, and we've had a brilliant first year - being awarded a first star and Opening of the Year 2025 [ Great Britain and Northern Ireland ] by Michelin, and ranked sixth at the National Restaurant Awards 2025. About the role. We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using Seven Rooms is preferable but not essential. Responsibilities. • Manage all reservations, both via the general inbox and phone, in a professional and warm manner., • Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all., • Manage stationery orders and storage of stock., • Work with the kitchen team to finalise menus for regular service and special events., • Support with booking in large groups and events., • Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. • Previous experience in a similar environment desirable by not essential., • Knowledge of Seven Rooms preferable., • Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests., • Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. • £1,000 every annual employment anniversary, • Monthly bonuses for top performers, • 50% staff discount on meals at each of our restaurants., • Cycle-to-work scheme, • Cost price wine through our suppliers., • International trips for top performers., • In-house training dedicated to your personal development., • Staff trip programme to meet farms, fish markets and vineyards., • We offer qualifications, including, WSET, health and safety, food training., • Company donations to charities our staff feel are close to home., • Whole team staff parties., • Wholesome staff meals, end of service drinks.

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  • Marketing Manager
    Marketing Manager
    2 months ago
    £33000–£43000 yearly
    Full-time
    London

    📍 Location: London 🏢 Company: Olive Base Ltd 🕒 Job Type: Full-Time, In Person 💷 Salary: £33,000 – £43,000 per year + Performance Bonus 🗓 Expected Start Date: 29/05/2026 At Olive Base Ltd, we are committed to providing high-quality food products and exceptional service. As a growing business operating within the food and hospitality sector, we focus on delivering efficient operational solutions while maintaining the highest standards across our services. We are dedicated to excellence, reliability, and continuous improvement, creating a professional environment where both our clients and employees can thrive. Key Responsibilities: As a Marketing Manager, you will be responsible for: • Analysing market trends, customer behaviour, and competitor activity to support strategic marketing decisions within the restaurant and franchise operations., • Planning and managing marketing campaigns across digital platforms, social media, and online delivery marketplaces to increase brand awareness and customer engagement., • Monitoring sales performance, customer acquisition trends, and campaign effectiveness to identify growth opportunities and improve marketing outcomes., • Preparing detailed reports on marketing performance, customer engagement, and return on investment for management review., • Supporting the development and implementation of marketing strategies aimed at increasing revenue, brand positioning, and customer retention., • Managing digital marketing activities including website content, social media platforms, and online advertising campaigns., • Coordinating with internal teams, franchise partners, and external agencies to ensure consistent branding and effective delivery of marketing initiatives., • Supporting promotional activities, offers, and seasonal campaigns to drive customer traffic and sales., • Assisting senior management in planning business growth strategies and market expansion initiatives., • Ensuring marketing records, reports, and campaign data are maintained accurately and securely. Requirements • Bachelor’s degree (or equivalent) in Marketing, Business, Management, or a related field., • Strong understanding of marketing principles, digital marketing, and brand development strategies., • Ability to analyse market data, customer insights, and campaign performance metrics., • Experience in managing marketing campaigns, social media, and online platforms., • Strong communication and organisational skills., • Proficiency in Microsoft Office, digital marketing tools, and data analysis software., • Ability to work with confidential business data and maintain professional standards., • Experience in hospitality, retail,(preferred but not essential). 🌟 What We Offer • Competitive salary (£33,000 – £43,000) + performance-based bonus, • Company pension, • Ongoing professional development and internal promotion opportunities If you're driven, creative, and ready to bring energy to a dynamic team, we want to hear from you! 👉 Apply now and take your career to the next level with Olive Base Ltd

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  • Telesales Executive
    Telesales Executive
    2 months ago
    £30000–£50000 yearly
    Full-time
    London

    We are seeking a dynamic and results-driven Construction Business Development Executive to join our team. The successful candidate will be responsible for identifying new business opportunities, building strong client relationships, and expanding our presence within the construction industry. This role offers an exciting chance to contribute to the growth of a well established fitout contractor specialising in Commercial projects. The ideal applicant will possess excellent communication skills, a proactive approach, and experience with CRM software. Responsibilities • Identify and pursue new business opportunities within the construction sector to drive company growth., • Develop and maintain strong relationships with prospective and existing clients, contractors, and stakeholders over the telephone., • Utilise CRM software to track leads, manage contacts, and monitor sales pipelines efficiently., • Collaborate with internal teams such as project management and marketing to align strategies and maximise outreach efforts., • Proven experience in business development or sales within the construction or related industries., • Proficiency in CRM software., • Strong understanding of construction processes, industry standards, and market dynamics., • Excellent communication, negotiation, and interpersonal skills., • Ability to work independently as well as part of a team in a fast-paced environment., • Organised with strong attention to detail and the ability to manage multiple priorities effectively., • A proactive attitude with a passion for driving business growth and building lasting client relationships. This role offers an engaging environment where your expertise can directly influence organisational success while providing opportunities for professional development within the construction sector.

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  • Software Quality Analyst
    Software Quality Analyst
    2 months ago
    £18000–£24000 yearly
    Full-time
    London

    Candidate should have experience in Software testing using manual or automation testing procedures. Ensures software quality by designing and executing manual or automated test cases, identifying and reporting defects, and collaborating with developers to resolve issues before release. Responsible for reviewing requirements, analyzing risks, documenting procedures, and ensuring software functionality, performance, and reliability meet client standards Key Responsibilities: • Test Planning & Design: Create comprehensive test plans, scenarios, and scripts based on project requirements., • Execution: Perform manual and automated testing, including functional, integration, regression, and usability testing., • Defect Management: Identify, document, and track bugs using tracking tools (e.g., Jira), working with developers to verify fixes., • Collaboration: Work within Agile teams, communicating with developers and product managers to improve software quality., • Process Improvement: Recommend improvements to testing processes, tools, and methodologies to enhance efficiency. Key Skills & Qualifications: • Testing Methodologies: Deep understanding of SDLC (Software Development Life Cycle) and STLC (Software Testing Life Cycle)., • Tools: Experience with bug tracking tools (e.g., Jira) and automation tools (e.g., Selenium, Postman)., • Technical Skills: Proficiency in SQL and understanding of API testing., • Soft Skills: Strong analytical skills, attention to detail, and excellent communication. Other Requirements: • Bachelor’s degree in Computer Science or related field (or equivalent experience)., • 3 to 5 years experience in a QA Analyst role

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  • IT Quality Assurance (QA) & Testing Professional
    IT Quality Assurance (QA) & Testing Professional
    2 months ago
    £40000–£55000 yearly
    Full-time
    Harrow

    Job Overview We are seeking a highly skilled and detail-oriented IT Quality Assurance & Testing Professional to join our growing technology team in London. The ideal candidate will be responsible for ensuring the quality, performance, security, and reliability of software applications through structured testing processes and continuous quality improvements. This is a 100% office-based role, and only candidates currently residing inside London and able to work from the office will be considered. Key Responsibilities • Design, develop, and execute test plans, test cases, and test scenarios based on business and technical requirements, • Perform manual and automated testing for web, mobile, and backend applications, • Conduct functional, regression, integration, system, smoke, UAT, and performance testing, • Identify, document, and track defects using defect management tools (e.g., Jira, Azure DevOps), • Work closely with developers, product managers, and business stakeholders to ensure quality deliverables, • Validate data accuracy, API responses, and backend logic, • Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, reviews, and retrospectives, • Ensure compliance with QA standards, best practices, and security guidelines, • Support release activities and post-production validation, • Proven experience as a QA Engineer / Software Tester / IT Quality Analyst, • Strong understanding of SDLC, STLC, Agile, and Waterfall methodologies, • Hands-on experience with manual testing techniques, • Experience with test automation tools (Selenium, Cypress, Playwright, or similar), • Knowledge of API testing tools such as Postman or SoapUI, • Familiarity with SQL and database validation, • Experience using test management and bug tracking tools (Jira, TestRail, Azure DevOps), • Strong analytical, problem-solving, and documentation skills, • Experience with CI/CD pipelines, • Performance testing experience (JMeter, LoadRunner), • Knowledge of security testing basics, • ISTQB or equivalent QA certification, • Experience testing cloud-based applications (AWS / Azure) Eligibility Criteria (Mandatory) • Must be currently based inside London, • Must be able to work from office (no remote or hybrid option), • Must have the right to work in the UK

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  • IT Support & Web Contect Technician
    IT Support & Web Contect Technician
    2 months ago
    £42000–£45000 yearly
    Full-time
    London

    Overview We are seeking a dedicated IT Support professional to join our dynamic team. The successful candidate will provide essential technical assistance across various platforms, ensuring seamless operation of our IT infrastructure. This role offers an excellent opportunity to utilise and develop your expertise in computer networking, hardware, and software support within a fast-paced environment. The position is paid and ideal for individuals passionate about delivering exceptional customer service and technical solutions. Duties • Provide first-line technical support to end-users via help desk systems such as ServiceNow and Jira., • Provide training to company end-users and create user guides and support them., • Data Integrity & Reporting Assist with data entry, validation, and cleaning to ensure accuracy and consistency and Generate standard reports and support users in dashboards., • Troubleshoot and resolve issues related to desktop hardware, operating systems (Windows, macOS, Linux), and software applications including Microsoft Office., • Assist with network connectivity problems involving LAN, VPN, DNS, TCP/IP, and firewall configurations., • Manage user accounts and permissions within Active Directory and utilise SCCM for software deployment and updates., • Support server infrastructure including Microsoft Windows Server environments and BMC Remedy ticketing system., • Maintain computer hardware, peripherals, and network equipment ensuring optimal performance., • Document incidents, resolutions, and system configurations accurately for future reference., • Collaborate with cross-functional teams to implement system upgrades and security patches., • Strong understanding of computer networking concepts such as LAN, TCP/IP, DNS, VPNs, firewalls, and TCP protocols., • Proven experience in desktop support for Windows (including Windows Server) and macOS operating systems; familiarity with Linux is advantageous., • Proficiency in Active Directory management and familiarity with SCCM for software deployment., • Responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction., • Knowledge of hardware troubleshooting including components such as motherboards, hard drives, RAM, and peripherals., • Experience with help desk tools like ServiceNow or Jira; ticket management skills are essential., • Ability to communicate complex technical information clearly to non-technical users with excellent customer service skills., • Familiarity with remote support tools such as BMC Remedy or similar ticketing systems., • Analytical skills to diagnose issues efficiently using system logs and diagnostic tools., • Strong organisational skills with the ability to prioritise multiple tasks effectively. This role is ideal for motivated individuals eager to advance their career in IT support while delivering outstanding service across diverse technological environments.

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