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An exciting job opportunity has arisen for an Engineering Manager based in Norfolk to join a market leader involved within an exciting technology sector providing bespoke software, test tools and technology that will support customers today and in the future. The Engineering Manager, Norfolk, will be expected to develop and lead multi-disciplinary engineering teams, learning from senior leadership while driving best practice across project, design, and delivery functions. This may include mechanical, electronic, electro-mechanical, integration, and software engineering, as well as overseeing design compliance, project management, and team development. Responsibilities include: • Manage and structure multi-disciplinary engineering teams to deliver high-quality technical solutions across customer projects., • Lead and oversee multiple concurrent engineering projects from customer engagement through R&D, design, manufacture, and delivery., • Provide subject matter expertise across mechanical, electrical, electronic, and software engineering, ensuring designs are optimised for reliability, manufacturability, and compliance., • Ensure smooth New Product Introduction (NPI) handovers to production, including build instructions, training, and ongoing support., • Mentor, coach, and develop staff, creating a high-performing, motivated, and engaged engineering team. Key skills & experience: • Proven leadership and management experience in multi-disciplinary engineering teams(mechanical, electronic, electro-mechanical, integration, and software)., • Experience in project-driven, customer-led environments, delivering complex, high-reliability solutions., • Track record of taking products from customer engagement through R&D, manufacture, and delivery., • Ability to implement and manage department structures, processes, and standards within a growing, ambitious organisation., • Strategic thinker with the ability to drive process improvements, team development, and business growth., • Hands-on approach with experience working closely with engineering teams during probation and beyond. This is a fantastic job opportunity to join a well-established, successful Norfolk based company who are investing very heavily in R&D. To find out more about Engineering Manager job or other potential jobs we currently have at the moment, please contact Ricky Wilcocks on 01582 878810 or kindly email your most up to date CV and covering letter to

An exciting opportunity has arisen for a Client Success Manager to join a fast-evolving technology business during a period of continued growth and transformation. This is a fantastic opportunity for an ambitious and technically-minded individual ready to step into a broader leadership role. Combining people management, client engagement and operational oversight, this position will play a key role in driving service performance and supporting the continued growth of the business. The successful candidate will act as the bridge between clients, technical teams and internal stakeholders - ensuring a high standard of support delivery while developing and mentoring a small team. Joining a business where visibility and collaboration are key, this role is well suited to someone who enjoys building relationships and leading from the front. Monday to Friday, 9:00am – 5:30pm hours with hybrid working available (approx. 1 day per week in the office). Salary is offered between £38,000 - £40,000 DOE. The Company This specialist technology business delivers software and support solutions to professional services clients across the UK. Operating within a niche and highly client-focused sector, they work closely with organisations to support business-critical systems and platforms. With continued growth underway, the business offers a collaborative and supportive environment where individuals are encouraged to take ownership, contribute ideas and grow alongside the organisation. Benefits • 25 days holiday + bank holidays, • Additional birthday day off, • Medicash plan, • Company sick pay scheme, • Pension scheme, • Free onsite parking, • Flexible approach to working hours where required, • Genuine progression opportunities within a growing business The Day to Day • Managing the day-to-day delivery of technical support services to clients on a bespoke software product solution., • Acting as the key operational contact for client accounts post-implementation., • Assuring client SLAs are achieved through oversight of team workload and allocation, • Leading, coaching, developing and supporting a small support team, driving performance and development., • Prioritising and overseeing incoming support issues and escalations., • Liaising with software providers and technical teams to troubleshoot and resolve issues., • Building relationships with client stakeholders and maintaining high levels of service., • Supporting onboarding and transition activities following project implementations., • Monitoring service performance, reporting and operational processes., • Driving improvements across support delivery, documentation and ways of working., • Collaborating with engineering and leadership teams to support wider business growth and service development. You Will Have / Be • Experience within a service delivery, service desk, technical support or IT operations environment., • Previous experience managing or mentoring team members, or the ambition and capability to step into a leadership role., • Experience within managed services, software support or technology environments would be highly advantageous., • Exposure to platforms such as Microsoft Azure, service management tools or ITIL-aligned environments would also be beneficial., • Strong client-facing communication skills and relationship-building abilities., • Technical understanding of Microsoft environments, cloud platforms and IT infrastructure., • Ability to confidently prioritise workload and manage escalations., • Commercial awareness and a solutions-focused mindset., • Strong organisational skills with attention to detail., • Comfortable working in a fast-paced, evolving environment. How to Apply To hear more details about this opportunity, please email your CV to Rebecca Headden – Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.

Job Description\n\nOur client is seeking an Engineering Manager with strong leadership and technical expertise to drive the development of electrical metrology and RF calibration products.\n\nThe role requires leading and developing a multidisciplinary team, setting clear direction, and ensuring best practices in engineering are applied across hardware, firmware, and software disciplines.\n\nThe successful candidate will play a key role in solving complex technical challenges, improving processes, and delivering high-quality, scalable solutions that meet both customer and business needs.\n\nKey Responsibilities\n\n * Lead the end-to-end development of electrical and RF calibration products, from concept to delivery and ongoing support\n\n * Manage and develop a multidisciplinary team across hardware, software, and firmware\n\n * Set technical direction, including system architecture, RF design, signal integrity, and system integration\n\n * Work closely with product teams and customers to translate requirements into clear technical solutions\n\n * Lead design reviews and solve complex technical challenges\n\n * Drive strong systems engineering practices and continuous improvement\n\nKey Qualifications\n\n * Strong systems engineering experience across the full product lifecycle\n\n * Strong communication skills with the ability to influence and lead cross-functional teams in a global environment\n\n * Strong technical background in RF measurement systems (e.g., signal generators, spectrum analysers, power meters)\n\n * Solid understanding of the Test & Measurement industry and electrical metrology\n\n * Degree in Electrical/Electronic Engineering (or similar)\n\nBenefits\n\n * Competitive salary, depending on experience\n\n * 15 % annual bonus\n\n * Monday to Friday – Office hours\n\n * Pension scheme\n\n * 25 days holiday plus bank holiday\n\nDon’t miss this opportunity! Apply today and take the next step in your career

An exciting job opportunity has arisen for an Engineering Manager based in Norfolk to join a market leader involved within an exciting technology sector providing bespoke software, test tools and technology that will support customers today and in the future. The Engineering Manager, Norfolk, will be expected to develop and lead multi-disciplinary engineering teams, learning from senior leadership while driving best practice across project, design, and delivery functions. This may include mechanical, electronic, electro-mechanical, integration, and software engineering, as well as overseeing design compliance, project management, and team development. Responsibilities include: Manage and structure multi-disciplinary engineering teams to deliver high-quality technical solutions across customer projects. Lead and oversee multiple concurrent engineering projects from customer engagement through R&D, design, manufacture, and delivery. Provide subject matter expertise across mechanical, electrical, electronic, and software engineering, ensuring designs are optimised for reliability, manufacturability, and compliance. Ensure smooth New Product Introduction (NPI) handovers to production, including build instructions, training, and ongoing support. Mentor, coach, and develop staff, creating a high-performing, motivated, and engaged engineering team. Key skills & experience: Proven leadership and management experience in multi-disciplinar...

Are you fully qualified looking for your next opportunity? Our client is a well-established independent firm within Norwich. They work with a range of clients from owner-managed businesses to SMEs and Private clients. They are looking to grow their accounts team through recruiting an Accounts Manager. Responsibilities: As an Accounts Manager, you will… • Manage a diverse client portfolio of sole traders, partnerships and limited companies, acting as the main point of contact for clients, • Plan, review and oversee accounts work, ensuring jobs are completed on time, within budget, and to a high standard, • Prepare annual accounts and draft corporation tax computations for review, with involvement in ad-hoc work such as management accounts and forecasts, • Supervise and develop junior team members, providing training, guidance and regular feedback to support their progression As an Accounts Manager, you will need… • ACA or ACCA full qualification, • Experience within a senior accounts position in a practice environment, • Working knowledge of accounting software including Sage, QuickBooks Online and Xero, • Experience supporting the development of team members, including providing guidance and reviewing w...

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