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Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial:** **Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: - Basic kitchen experience. - Reasonable command of the English language. Desirable: - Food and safety level 2 certification. - Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: - Team player with flexibility for various tasks. - Professional attitude aligned with company values. - Can-do attitude and courteous approach to customers and team. - Passion for cooking and customer service. - Excellent communication skills and strong customer service ethic. - Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!
Duties: 1. Manage a restaurant kitchen 2. Develop new recipes and dishes 3. Inventory control 4. Prepare traditional Japanese cuisines 5. Ensuring plate presentation 6. Dealing with customer complaints in relation to food taste/quality 7. Modifying recipes upon customers' request and needs 8. Ensuring food compliance and regulations are followed during the process.
Research and analyze market trends, competitors, and customer needs to uncover opportunities for growth. Develop strategic initiatives to target potential markets. Establish and maintain strong, long-term relationships with existing and pro spective clients. Act as the main point of contact for client queries and negotiations. Collaborate with senior management to design and implement growth strat egies. Define business development objectives and set achievable goals. Create persuasive business proposals, pitches, and presentations. Coordinate with internal teams to tailor offerings to client requirements. Develop and execute plans to increase sales and profitability. Track revenue targets, ensuring they are met or exceeded. Attend industry events, conferences, and networking sessions to expand professional connections. Build partnerships with relevant stakeholders and organizations. Negotiate contracts, pricing, and terms with clients or partners. Ensure all agreements align with company policies and objectives. Measure the effectiveness of business development strategies through KPIs and metrics. Manage budgets, resources, and staffing to meet operational goals. Report progress and outcomes to senior leadership. Work closely with marketing, sales, and product development teams to align efforts. Provide guidance to junior staff or business development teams. Ensure compliance with company policies, safety regulations, and industry standards. Maintain accurate records of interactions and outcomes using CRM tools or databases.
We are seeking a reliable and physically fit Removal Driver to join our team. The successful candidate will be responsible for transporting customers’ belongings safely and efficiently, providing excellent customer service throughout the moving process. This role involves driving company vehicles, loading/unloading goods, and assisting with packing when required. Key Responsibilities: - Drive company removal vehicles to and from residential or commercial properties. - Load and unload items safely and securely, using proper equipment and techniques. - Protect furniture and other items during transit using blankets, straps, and wrapping materials. - Deliver a high level of customer service, maintaining a professional and friendly manner at all times. - Assist with packing, unpacking, disassembling, and reassembling furniture when required. - Perform routine checks on the vehicle and report any maintenance or safety issues. - Ensure compliance with health and safety regulations and company procedures. - Complete delivery paperwork and inventory forms accurately. - Navigate routes effectively to meet delivery timeframes. Requirements: - Valid UK driving licence (Category B required; Category C or C1 may be preferred for larger vehicles). - Clean driving record with good knowledge of UK roads. - Previous experience in removals, delivery driving, or manual handling is desirable. - Physically fit and able to lift heavy items. - Strong communication and customer service skills. - Punctual, trustworthy, and a team player. - Flexibility to work occasional weekends or extended hours during busy periods.
This is a full-time position, working 37.5 hours per week, including weekends. We offer a competitive salary based on experience, along with a generous staff discount policy. Full training and support will be provided, giving you the opportunity to work with a luxury clientele and over 30 top eyewear fashion brands. We are committed to continuous learning and development, ensuring you can grow with us. Additionally, you’ll be part of a small, friendly team in an engaging and supportive environment. Job Specification - Oversee all aspects of store operations. - Assist clients with frame and lens selection. - Take accurate measurements and record details in the system. - Deliver exceptional customer service and aftercare. - Handle administrative tasks, including filing, compliance, and transactions. - Achieve high sales performance and results. - Maintain product knowledge and stay updated on trends and new merchandise. - Ensure the store is fully stocked and visually appealing. - Support the manager as needed. - Perform day-to-day tasks as required.
Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown delivering exceptional dining experiences — and we’re seeking a skilled Assistant Manager to support daily operations, oversee the floor, handle admin, and uphold top-tier service. Key Responsibilities: - Assist the Restaurant Managers in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements : - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience; £32000 annual salary + £3600 service charge + bonuses; 48 hours a week - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.
Tucked away behind Victoria Street and only minutes away from St James’s Park and Victoria station, Chez Antoinette Victoria adds to the neighbourhood’s vibrant French restaurant. An oasis of calm locals would prefer us to keep a secret. “We wanted to create a canteen for the locals and provide the business community with a new dining-room” Jean-Baptiste Noel, JB, co-owner. Chez Antoinette Victoria draws inspiration from the beloved Parisian cafés, combined with a blend of Lyon’s famous guinguettes, reinterpreting classic dishes treating fresh seasonal ingredients with a modern sensibility. We have a fantastic and exciting position for a dynamic, driven and enthusiastic Restaurant Manager to join our restaurant. We are looking for the right person to become the heart of the restaurant and be part of the Chez Antoinette family. This French Bistro located at the centre of Victoria has developed a reputation through the years for its high quality service and offer. It has grown continuously and always managed to beat expectations, you could be the one to take it to the next level. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality yet simple product in a busy environment. What we are looking for: - To be passionate about great food, quality service and hospitality - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the Front of House - Ensure the training and knowledge are kept to standard and team efficiency is high - Have a great knowledge of busy brasserie services in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. - Assist the General Manager in overseeing daily restaurant operations - Ensure compliance with food safety and sanitation regulations - Manage inventory and order supplies as needed - Provide excellent customer service and address customer concerns or complaints - Assist in creating and implementing staff schedules - Collaborate with the General Manager to develop and implement strategies to increase restaurant sales and profitability - Maintain a clean and organized restaurant environment Qualifications: - Previous experience in Management role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Excellent leadership and team management skills - Ability to multitask and prioritize tasks effectively - Strong communication and interpersonal skills ** **In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Free staff meals At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As Restaurant Manager, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!
Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Deputy Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements : - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience; £36000 annual salary + £4800 service charge + bonus; 48 hours a week - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.
Learning & Development Coaches are responsible for welcoming and supporting our new starters in their Selection day at the SP Academy. The role includes: Delivering 1-2-1 and 1-2-2 on the job training, on all things front of house Assessing skills and abilities in new employees against criteria Working with L&D, HR, Operations & General Managers, communicating Academy pass/fail status’, preparing your TMs for their first day in store and anything related to the development of our TMs Assessing and reporting in-store observations, and highlighting consistent skills gaps that are impacting the employee and customer experience Stepping away from store operations, and working as a trainer across your designated area Bi-weekly and Monthly meetings with various departments to share SP Academy updates with key stakeholders Work as a team across the business to develop new ideas and solutions Key skills required: Excellent communication skills An interest in developing/training others Experience in the Front of House roles [ideally as a supervisor within SP] Flexibility in travelling to multiple locations Operating as an example when in stores (specifically around compliance, being professional, welcoming and friendly)
BRASSERIA FAMILY – Your Neighbours for Breakfast, Lunch & Dinner We’re excited to offer a fantastic opportunity to join Brasseria Family, our independent, family-run Italian restaurants in two of London’s most beloved neighbourhoods. Known for our warm hospitality, exceptional service, and delicious Italian food, we take pride in doing things properly. Our team is at the heart of everything we do, and we genuinely value and support those who work with us. We’re now looking for a Chef de Partie to join our kitchen team — someone who has a genuine passion for food and take pride in being part of a collaborative kitchen team that delivers delicious dishes. As Chef de Partie, you’ll be responsible for preparing and serving dishes across our all-day menu to the highest standards, ensuring quality, consistency, and efficiency throughout each service. What You’ll Do: · Work on your designated section with confidence during service · Prepare, cook, and present dishes in line with company standards and recipes · Ensure mise en place is complete and your section is ready for a smooth service · Maintain high standards of cleanliness, and organisation · Work collaboratively with the rest of the kitchen brigade to ensure timely and high-quality output · Follow recipes and portion control guidelines consistently · Ensure compliance with food safety and health regulations at all times What We’re Looking For · Previous experience in a busy kitchen · Passion for fresh ingredients and simple, honest Italian flavours · A calm and focused attitude — especially during busy periods · Strong time management and organisational skills · Reliability, punctuality, and pride in your work · Knowledge of dietary needs (is a plus) · Understanding of food safety, hygiene, and allergen procedures Our Mission & Values "We want everyone — guests and team alike — to feel better when they leave than when they arrived." · Customers: We treat our guests like friends of the family · People: Our people are Brasseria Family — we work as one · Profit: We believe small details lead to meaningful results What We Offer · Free meals on shift · Competitive salary · Full-time role with early hours · 28 days paid holiday · Supportive, respectful kitchen environment · Immediate start available
We are seeking a dedicated and experienced Assistant Restaurant Manager to lead our team and ensure the smooth operation of our central London restaurant. This senior role requires a strong leader who can manage staff, oversee the rota, and maintain high service and cleanliness standards. RESPONSIBILITIES: - Leading and managing the restaurant team, including waitstaff and kitchen staff - Creating and overseeing staff schedules and rotas - Ensuring exceptional service standards and enhancing the customer experience - Handling customer inquiries and resolving any issues promptly and professionally - Training and developing team members to ensure they have the skills and confidence needed to excel - Overseeing the preparation and serving of food and drinks - Maintaining a clean, tidy, and well-organised floor area - Collaborating with kitchen staff to ensure smooth service and efficient operations - Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations ABOUT YOU: - Proven experience in a restaurant management role - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Friendly and approachable - Positive mindset with a problem-solving attitude - Ability to thrive under pressure and maintain composure - Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: - Competitive hourly wage + service charge + tips - Flexible work schedules - 50% staff discount at all our associated venues - 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! Details Salary (based on experience): £35,000-£45,000 Schedule: Full-Time 42-45 hours per week
Breakfast Chef - Notting Hill BRASSERIA FAMILY – Your Neighbours for Breakfast, Lunch & Dinner We’re excited to offer a fantastic opportunity to join Brasseria Family, our independent, family-run Italian restaurants in two of London’s most beloved neighbourhoods. Known for our warm hospitality, exceptional service, and delicious Italian food, we take pride in doing things properly. Our team is at the heart of everything we do, and we genuinely value and support those who work with us. We’re now looking for a Breakfast Chef to join our kitchen team — someone who has a genuine passion for food and take pride in being part of a collaborative kitchen team that delivers delicious dishes. You’ll be responsible for preparing and serving our breakfast offering to the highest standards. What You’ll Do · Prepare and cook breakfast items · Maintain high standards of food quality, presentation, and hygiene · Ensure all food prep areas are clean, organised, and well-stocked · Follow recipes and portion control guidelines consistently · Work collaboratively with the team · Ensure compliance with food safety and health regulations at all times What We’re Looking For · Previous experience in a busy kitchen · Passion for fresh ingredients and simple, honest Italian flavours · A calm and focused attitude — especially during busy periods · Strong time management and organisational skills · Reliability, punctuality, and pride in your work · Knowledge of dietary needs (is a plus) ** Our Mission & Values** "We want everyone — guests and team alike — to feel better when they leave than when they arrived." · Customers: We treat our guests like friends of the family · People: Our people are Brasseria Family — we work as one · Profit: We believe small details lead to meaningful results What We Offer · Free meals on shift · Competitive salary · Full-time role with early hours · 28 days paid holiday · Supportive, respectful kitchen environment · Immediate start available
At Scarpetta we make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo every evening. While lunch is all about fast-paced service, evenings are about having a relaxing time. We dim the lights, play excellent music and become a restaurant where our guests can have a great dining experience. We have three restaurants in Central London and we are looking for an ambitious, respectful and experienced supervisor, who is not afraid to roll their sleeves up, lead by example and deliver amazing results. As a front of house supervisor, you will be a role model to Scarpetta employees, guiding and coaching your team to deliver incredible services to guests with integrity and passion. You share the courteous and hospitable values of your Senior Managers and these will cascade down through your team and to your guests. Being accountable for and proud of your restaurant, you will grow a caring team that work collaboratively and seamlessly with Front of House & Back of House team to deliver our common goals of outstanding guests experience. Understanding how this is key to Scarpetta’s profitability and growth. You plan your shifts impeccably, constantly monitoring cleanliness, health and safety, licensing compliance and staffing levels; finding continual improvement in creative ways. **Perks & Benefits: ** - progression within a fast-growing company - Monday to Friday - Permanent contract - 24/7 Hotline providing free financial, legal, and personal advice - 28 days' holiday per year - 50% off across Scarpetta Restaurants - A supportive, people-focussed culture - Daily high quality and healthy employee lunches - Unlimited coffee - Employee referral bonus - Great staff parties! - Free financial and legal personal advice services Key Responsibilities: - Being part of the Management and help opening/closing the restaurant. - Team enabler - Encouraging and supporting a culture of learning and development and talent retention by continually coaching team members, being courteous even under pressure and assisting with appraisals. - Lets’ grow together – You are commercially aware of what it takes to grow a business and increase profitability through effective marketing initiatives and valuing customer feedback. You are aware of your teams accountability for controllable costs and constantly assessing staffing levels. - Positive attitude - Providing unexpected surprises to the team and customers and moments of care, being calm and considerate of fellow colleagues. - Compliance management – You demonstrate due diligence in health and safety, food safety allergen awareness and risk assessment according to Scarpetta policies. - Exceptionally guest focused - Being approachable, calm and friendly, even in times of pressure. - A product expert – From a perfectly garnished gin and tonic to a table setting that’s instantly—Instagramable, you are passionate about our offering and know everything about it! - Venue Maintenance – Ensuring the ambiance of the venue is as warm, welcoming, tidy and safe as possible, you communicate any issues clearly to senior management. - Stock and Cash Handling – You are confident using EPOS, software programs manual systems to accurately manage, record and report stock, cash and rotas. Taking responsibility of security, wastage, profit margins and licensing law when on duty.
Job Overview: We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing the daily operations and ensuring the highest level of customer service in our hospitality establishment. If you have a passion for the hospitality industry and possess strong leadership skills, we want to hear from you. Responsibilities: - Supervise and lead a team of employees, providing guidance and support - Ensure smooth operations and excellent customer service - Train new employees on company policies, procedures, and standards - Monitor employee performance and provide feedback for improvement - Handle customer inquiries, complaints, and resolve any issues that may arise - Maintain cleanliness and organization of the establishment - Collaborate with management to develop strategies for improving efficiency and profitability - Assist with inventory management and ordering supplies as needed Qualifications: - Previous experience in a supervisory role within the hospitality industry is preferred - Strong leadership skills with the ability to motivate and inspire a team - Excellent communication and interpersonal skills - Knowledge of culinary techniques and food safety regulations is a plus - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient in computer systems/software used in the industry - Flexible schedule, including evenings, weekends, and holidays Skills: - Helpfulness: Willingness to assist both customers and employees whenever needed. - Hospitality: Understanding the importance of providing exceptional service to create a positive experience for guests. - Leadership: Ability to lead by example, motivate others, and make informed decisions. - Team Management: Experience managing a team of employees, including scheduling, training, and performance management. - Supervising: Overseeing daily operations, ensuring compliance with company policies and procedures. - Culinary Knowledge: Familiarity with cooking techniques, food preparation, and food safety regulations. - Restaurant/Hotel Experience: Previous experience working in a restaurant or hotel setting is highly desirable. - Bartending: Knowledge of bartending techniques and ability to oversee bar operations.
About the job Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose The Customer Service Agent/Executive main purpose is to resolve every complaint case assigned in a satisfactory manner in compliance with company policy and ABTA guidelines to ensure the retention of our guests for years to come. You will be responsible in liaising with all relevant stakeholders in a timely manner to ensure you close your cases within the timeframes set under the ABTA guidelines. Your Impact - Resolve all guest complaints (cases), such as; lost property, account errors, damaged or lost luggage, illness or general experience during their cruise. - Interacting with guests, via telephone and email providing information in answer to complaints regarding all aspects of their cruise once they have returned home. - Coordinating with other departments as necessary to ensure effective resolution of the complaint case you have been assigned. - Providing a detailed written responses to all guest complaints within ABTA Guidelines. - Responding and investigating any ABTA complaint through their portal. - Issuing refunds or compensation to guest as approved; - Keeping accurate records of discussions or correspondence with guest; - Supporting the Senior Customer Service Executive in producing all defences for arbitrations and conciliations - Supporting the Legal department and solicitors with invoicing and payments . - Communicating solutions, successes, and opportunities to the Supervisor of Customer Service Your Journey so far - A track record in the travel industry either in retail or tour operations/airline reservations; - Attention to detail - Good geographical knowledge particularly areas featured in MSC Cruises product - Organisation and prioritisation skills - Ability to work flexibly to the needs of the business and under pressure - Ability to think outside the box and be open to new challenges - Flexibility to attend training events - Excellent verbal and written communication skills Your Essentials - Fluent English, oral and written. Any additional European language is considered an advantage - Educated to 'GSCE' level standard or equivalent - Very good knowledge of Microsoft Office package - Right to work in the UK Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here Department: Customer Service The company MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships! With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027. One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members. In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design. In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships. Recruitment Prospects With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises. This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea. We need motivated and ambitious crew members who work with passion and understand the value of a smile. Join our team and see how much you can grow!
Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
We are seeking a dedicated and enthusiastic server to join our dynamic team in a vibrant restaurant environment. As a Server, you will play a crucial role in providing exceptional guest services, ensuring that each patron enjoys a memorable dining experience. You will be responsible for taking orders, serving food and beverages, and assisting with food preparation while adhering to food safety standards. Responsibilities Greet and welcome guests in a friendly and professional manner. Take accurate food and drink orders using the restaurant's ordering system. Serve food and beverages promptly, ensuring presentation meets our culinary standards. Assist with food preparation as needed, maintaining high standards of cleanliness and organisation in the kitchen. Manage time effectively to ensure timely service during busy periods. Provide recommendations on menu items and answer any questions guests may have regarding ingredients or preparation methods. Ensure compliance with health and safety regulations, including food safety practices. Handle guest complaints or feedback with professionalism, striving to resolve issues promptly. Collaborate with kitchen staff to ensure smooth service flow during peak hours. Requirements Previous experience in a restaurant or hospitality setting is preferred but not essential. Strong guest services skills with a passion for delivering excellent customer experiences. Basic maths skills for handling transactions and processing payments accurately. Effective time management abilities to prioritise tasks efficiently during busy shifts. Knowledge of food safety practices and culinary techniques is advantageous. Ability to work as part of a team while also being self-motivated when required. Excellent communication skills to interact positively with guests and team members alike.
Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: • Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Job Title: Restaurant Manager (New Opening) Location: Lauretta’s Pizzeria, 93 Columbia Road, E2 7RG Type: Full-Time (45 Hours per week) Pay: £17-£19 Inc tronc Depending on experience Start Date: 25th June Reports to: Owners Job Summary: We are opening an exciting new restaurant and are looking for an experienced and hands-on Restaurant Manager to lead the setup and day-to-day running of the business. This is a unique opportunity to play a pivotal role in building a restaurant from the ground up — shaping the team, operations, and service culture from the very beginning. The ideal candidate will be organized, proactive, and confident managing all aspects of a food and beverage operation. Strong knowledge of ordering, stock control, and rota planning is essential, and barista skills are a big plus — we’d love someone who can train and lead the team on coffee service. Key Responsibilities: Pre-Opening: Assist with setup of operational procedures, supplier sourcing, and opening plans Help recruit, train, and onboard the opening team Operations Management: Oversee smooth day-to-day running of the front of house and kitchen Ensure compliance with health, safety, food hygiene, and licensing laws Manage stock levels, place orders, and handle deliveries and inventory checks Write and manage staff rotas to ensure efficient and cost-effective coverage Customer Service: Create a warm, welcoming atmosphere for guests from day one Lead by example on the floor, maintaining high service standards Resolve customer issues quickly and professionally Team Leadership: Train, motivate, and supervise front-of-house staff Provide barista training and uphold quality coffee standards (if applicable) Conduct regular performance check-ins and help staff grow in their roles Financial Management: Track and manage budgets, margins, and sales targets Monitor and control labour, food, and beverage costs Prepare reports and suggest improvements to boost profitability Requirements: Experience as a Restaurant Manager or Supervisor (ideally in a new opening) Strong knowledge of ordering systems, stock-taking, and rota creation Excellent leadership, organization, and communication skills Confidence training and leading a team from the start Well rounded knowledge of wine and bar service Flexibility to work evenings, weekends, and holidays as needed Familiarity with EPOS and scheduling systems Preferred: Barista experience with the ability to train others in espresso and milk techniques Experience with opening a restaurant or café Food hygiene or health & safety certification Passion for hospitality and team development This is a fantastic opportunity to shape something from scratch and be a key part of a new concept’s success. If you’re a hands-on leader with strong systems knowledge and a love for great pizza, service, and coffee — we’d love to hear from you.
Company Name: Soleil & SA LTD t/a Oh Fleurs! Job Title: Salon Manager SOC Code: 1253 Location: Oh Fleurs!, 345 Upper Street, London, N1 0PD Reports To: Owner/Director Job Type: Full-Time Working Hours: 37.5 hours per week Salary: £38700 - £40000 per year About Oh Fleurs!: Oh Fleurs! is a vibrant and creative nail art and beauty salon located in the heart of the Angel neighborhood in London. We specialize in bespoke nail art, as well as a range of manicure and pedicure services, attracting a diverse clientele from all walks of life. Our salon is known for its skilled craftsmanship, excellent customer service, and competitive pricing, making us a go-to destination for those seeking unique and high-quality nail care. Role Overview: We are looking for a dedicated and experienced Salon Manager to oversee the daily operations of Oh Fleurs!. As the Salon Manager, you will be responsible for managing the day-to-day activities of the salon, ensuring exceptional customer service, overseeing team of nail technicians, and driving the overall success and growth of the business. Your leadership will be key to maintaining our high standards of service and creating a welcoming and efficient environment for both staff and clients. Key Responsibilities: • Team Management & Leadership: o Lead, motivate, and supervise the salon team, including nail technicians and support staff. o Ensure all staff members provide excellent customer service and maintain high standards of professionalism. o Assist in training and developing staff, providing guidance on best practices, product knowledge, and nail art techniques. o Conduct regular performance evaluations and manage staff schedules to ensure smooth operations. • Customer Experience & Satisfaction: o Oversee the day-to-day client experience, ensuring all clients are treated with the utmost care and attention. o Address client inquiries, concerns, or complaints in a timely and professional manner. o Manage appointment bookings, both online and in-salon, ensuring that appointments are handled efficiently. o Ensure the salon environment is clean, organized, and welcoming for all clients. • Salon Operations & Administration: o Handle daily salon operations including inventory management, ordering supplies, and ensuring all products are stocked. o Manage cash handling, financial transactions, and help maintain the salon’s financial records. o Ensure compliance with health and safety standards, including sanitation, cleanliness, and regulatory requirements. o Assist with marketing initiatives, including social media posts and content creation, to promote the salon’s services and offers. • Sales & Growth: o Drive sales of services, products, and packages to meet and exceed salon revenue targets. o Develop strategies to attract and retain clients, including loyalty programs, promotions, and events. o Monitor salon performance metrics and identify opportunities for improvement in both service and operational efficiency. • Reporting & Communication: o Provide regular reports on salon performance, customer feedback, and financials to the owner/director. o Communicate with suppliers, handle inventory ordering, and manage budget to ensure profitability. Qualifications & Skills: • Bachelor's degree in Business Management or related fields. • Proven experience as a Salon Manager or in a similar role in the beauty industry. • Strong leadership skills with the ability to motivate and inspire a team. • Excellent communication and interpersonal skills, with a customer-first mentality. • Ability to manage salon operations efficiently, including scheduling, inventory, and staff coordination. • Knowledge of nail art and beauty services is a plus, though not essential. • Experience with salon management software and online booking platforms (e.g., Treatwell, Fresha) is a plus. • Strong organizational and time management skills. • Ability to work under pressure in a fast-paced environment while maintaining a positive attitude. • Passionate about the beauty industry and staying updated with trends and best practices. • Fluency in English. Benefits: • Competitive salary based on experience. • 28 days paid annual leave, including bank holidays. • Employee discounts on salon services and products. • Ongoing professional development and training opportunities. • A supportive and friendly team environment. • Access to a central London location, with easy access to local shops, cafes, and public transport. • Commission-based incentives linked to sales and performance.
About Us: Inanch London is a multi-award winning, 5-star boutique salon renowned for its exceptional client care, creativity and professionalism. Located in the heart of London, we cater to a discerning clientele seeking the highest standards in hair and beauty services. Role Overview: We are seeking a highly competent Salon Receptionist to run our front-of-house and ensure the seamless operation of our salon. The ideal candidate will be passionate about delivering a superior client journey, possess excellent interpersonal skills, and have a proven track record in salon or hospitality client care. Key Responsibilities: Oversee all aspects of front-of-house. Manage appointment scheduling, client inquiries, and daily cash handling. Maintain optimal stock levels and liaise with suppliers to maximise efficiency and cost-effectiveness. Implement health and safety procedures and ensure compliance with relevant regulations. Handle client feedback and resolve any issues to maintain high satisfaction levels. Requirements: Minimum of 3 years' experience in a salon receptionist role or hospitality management. Strong leadership and organisational skills. Proficiency in salon software and spreadsheets. Excellent communication and customer service abilities. Ability to work under pressure and handle multiple tasks efficiently.
Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee and thrives in a dynamic environment. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
We are looking for an experienced, hands-on food prep, maintain excellent standards, and deliver an exceptional customer experience. The ideal candidate will have a strong understanding of food hygiene, team management, and Italian food culture. Key Responsibilities Maintain high standards of cleanliness, food hygiene, and safety in compliance with UK regulations. Handle food preparations, such as filling croissants and baking frozen goods to serve fresh daily, preparing Italian dishes etc Monitor stock levels and place orders to avoid shortages or waste. Ensure display counters and preparation areas are well presented and inviting at all times. Support and uphold the café’s brand values, with a genuine passion for Italian food and culture. Essential Requirements Food prep experience Previous experience in a café, restaurant, or food retail kitchens Knowledge of food hygiene and safety standards (Level 2 Food Hygiene certificate or willingness to obtain). Confident with food preparation and baking tasks. Ideally, a strong appreciation of Italian food and culture, with the ability to share that passion with the team and customers. Desirable Basic knowledge of Italian language or culinary terms. What We Offer Competitive salary Opportunity to work in a growing, authentic Italian café environment. Staff discounts and meals on shift. Supportive team culture with training and development opportunities.
About Us: We are a growing air conditioning installation and service business serving residential and commercial clients across London. We pride ourselves on delivering high-quality installs and excellent customer service. As we expand, we are seeking experienced F-Gas certified engineers to join us on a subcontractor basis. Role Overview: You will be responsible for the installation, servicing, and maintenance of air conditioning systems (primarily split and multi-split units). You will represent the company at customer sites, ensuring all work is carried out to the highest standards and in full compliance with health & safety regulations. Responsibilities: Installation of new AC systems (primarily split and multi-split) at domestic and commercial sites Fault-finding, diagnosis, and repair of AC units Routine servicing and maintenance Ensuring all works comply with F-Gas regulations Completing job reports and documentation Providing excellent customer service and upholding company reputation Liaising with office team for job scheduling and updates Adhering to all relevant health & safety guidelines on-site Requirements: Valid F-Gas certification (Category 1 preferred) Proven experience installing and servicing AC systems Own tools and transport (van preferred) Public liability insurance UTR number (for subcontractor payment) Strong communication and problem-solving skills Professional, reliable, and customer-focused What We Offer: Competitive per-installation rates (£200–£600 per install, depending on job size) Regular pipeline of work (especially during peak season) Flexible schedule—accept jobs that fit your availability Prompt payment Support from our office team
Job Title: Bar Supervisor Location: The New Explorer Salary: Competitive + Benefits Hours: [Full-time/Part-time] About Us At Greene King, we pride ourselves on creating memorable experiences for our guests. With a legacy of exceptional hospitality, we are seeking a passionate and driven Bar Supervisor to join our team. The Role As a Bar Supervisor, you’ll play a key role in the daily operation of the bar. Your responsibilities will include: • Leading and motivating the bar team to deliver outstanding customer service. • Supporting the management team with staff training and development. • Ensuring smooth day-to-day running of the bar, including stock management and cash handling. • Maintaining high standards of cleanliness and compliance with health and safety regulations. What We’re Looking For We’re looking for someone with: • Previous experience in a bar or hospitality role. • Leadership skills with the ability to inspire a team. • Strong communication and organizational skills. • A passion for delivering great service and creating a positive atmosphere. What’s in It for You? We believe in rewarding our team’s hard work. You’ll enjoy: • Competitive pay & benefits • 33% discount across all Greene King pubs and restaurants. • Opportunities for career progression through our training programs. • Access to our employee assistance program for well-being support. • Flexible scheduling to suit your needs. Join Us Ready to take the next step in your hospitality career? Apply now to become a Bar Supervisor at Greene King and be part of a team where your passion and skills will be valued. Greene King is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
📍 Location: Fenchurch Street, City of London 🕔 Hours: 5PM – 11PM, Monday to Friday (20 hours/week, flexible) Type: Bartender (wine-focused) Experience Required: Wine experience is a must, cocktail experience is a bonus Training: available Culture: Chill team, free coffee & pastries, staff food Start Date: Late July Key responsbilities: ● Take customers drink and food orders ● Maintain a good working knowledge of the wines we stock ● Pour and serve wine and other drinks ● Ensure compliance with Health & Safety regulations including alcohol licensing laws, food safety and hygiene ● Ensure the premises are clean and tidy at close of business each day, mainly closing ● Perform any other duties that may reasonably be required in your capacity as a Bartender
About the job Restaurant Assistant Manager responsibilities include: Researching new wholesale food suppliers and negotiating pricesCalculating future needs in kitchenware and equipment and placing orders, as neededManaging and storing vendors’ contracts and invoicesOverseeing restaurant staff performance, ensuring quality dining Job brief We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently. Restaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays. Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests. Responsibilities Research new wholesale food suppliers and negotiate pricesCalculate future needs in kitchenware and equipment and place orders, as neededManage and store vendors’ contracts and invoicesCoordinate communication between front of the house and back of the house staffPrepare shift schedulesProcess payroll for all restaurant staffSupervise kitchen and wait staff and provide assistance, as neededKeep detailed records of daily, weekly and monthly costs and revenuesArrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)Monitor compliance with safety and hygiene regulationsGather guests’ feedback and recommend improvements to our menus Requirements and skills Work experience as a Restaurant Assistant Manager or similar role in the hospitality industryFamiliarity with restaurant management software, like OpenTable and PeachWorksGood math and reporting skillsCustomer service attitude Communication and team management abilities Availability to work within opening hours (e.g. evenings, holidays, weekends) High school diploma; additional certification in hospitality is a plus Department: F&B Management Language required: English. The company In 1931 a long-sought dream became reality. Giuseppe Cipriani opened the doors to Harry's Bar. In a discreet stone building perched along a canal just off Piazza San Marco in Venice, he created a timeless and impeccably appointed establishment. His concept was to serve others as you would want to be served yourself. His vision of simple luxury came to touch the souls of people all over the world. At Harry's Bar in Venice, all clients are treated like royalty. Simple elements such as true service and devotion have elevated Harry's to legendary status. In fact, in 2001, the Italian Ministry for Cultural Affairs declared Harry's Bar in Venice a national landmark, a unique honor bestowed not for the establishments's décor or furniture, but for its witness to the events of a century in Venice. The secret of Cipriani isn't about what can be seen or touched, but what can be felt and sensed. It is intangible but palpable. It can't be patented, but even after eighty- two years it hasn't been duplicated by others. Four generations of Cipriani have grown a single restaurant, into a world renowned hospitality brand still recognized for its distinguished venues and service all over the world.
Yiewsley Food Centre, a growing and customer-focused retail business, is seeking a dedicated and results-driven Shop Manager to lead daily store operations and drive continued business growth. This is a fantastic opportunity for an experienced retail professional to take the next step in their career with a dynamic and supportive team. Key Responsibilities: Oversee end-to-end store operations, ensuring efficiency and compliance Lead, manage, and motivate the team to achieve sales and service goals Create shift schedules, delegate tasks, and monitor team performance Maintain high standards of customer service and handle escalated issues Manage stock levels, ordering, inventory, and merchandising Analyse sales trends and implement action plans to drive revenue Ensure store presentation, hygiene, and safety standards are consistently met Collaborate with senior management on strategic planning and improvements Recruit, train, and develop staff to uphold company values and performance standards Produce operational and financial reports as required Requirements: Minimum 3 years of experience in a retail management or senior supervisory role Strong leadership, communication, and team-building skills Proven ability to manage operations and meet KPIs Excellent problem-solving and decision-making abilities Good understanding of retail compliance, stock control, and health & safety Proficiency in Microsoft Office and basic financial reporting Ability to work flexible hours, including weekends and holidays Hour: 37.5 Hours per/week If you are a experienced Shop manager (Retail) and looking for a dynamic and fast-paced working environment and are ready to take on a new challenge, we want to hear from you! To apply, please submit your CV outlining your relevant experience and qualifications.
Landscape Gardener Team Leader Location: South London Job Type: Self-Employed - Full-Time - UTR (Unique Taxpayer Reference) About Us We are a top-rated, rapidly growing landscape design company committed to transforming outdoor spaces into beautiful, functional environments. We take pride in our unwavering commitment to quality, sustainability, and exceptional customer satisfaction. The Opportunity We are seeking an experienced and highly motivated Landscape Gardener Team Leader to lead our dedicated landscape crew. This pivotal role involves overseeing projects within a 10-mile radius of Clapham, ensuring the delivery of high-quality landscaping services and managing multiple projects efficiently. The ideal candidate will possess a strong background in landscape gardening, including essential hardscaping skills such as bricklaying, paving, decking, and fencing. Excellent leadership abilities and a genuine passion for creating stunning outdoor spaces are crucial. We will be applying to the British Association of Landscape Industries this year, so it's exciting times. Key Responsibilities Lead and Supervise: Supervise and lead a team of landscape gardeners, ensuring efficient completion of tasks to the highest standards and within budget for labour. Project Management: Plan and coordinate daily activities, assign tasks, monitor team performance, and ensure project goals are met. Collaborate and Innovate: Work closely with the company owner to understand project requirements, offer innovative solutions, and contribute creative ideas. Site Assessment: Conduct thorough site assessments and inspections to determine project needs, resources, and potential challenges. Team Development: Train and mentor team members, fostering a positive, collaborative work environment and encouraging continuous professional development. Equipment & Safety: Maintain all equipment and tools in optimal working condition, ensure proper utilisation by the team, and rigorously monitor compliance with safety regulations and best practices. Inventory Management: Manage inventory levels and coordinate supply orders with the owner to ensure timely project execution and delivery. Client Satisfaction: Provide exceptional customer service, promptly addressing any client concerns or questions to ensure satisfaction. Regulatory Knowledge: Possess a working knowledge of relevant building and planning regulations. Qualifications Proven Experience: Demonstrated experience in landscape gardening, with a minimum of 1-2 years in a supervisory or leadership role, or a strong indication of readiness for advancement into such a position. Technical Skills: Proficient in the use of a wide range of landscaping tools and equipment. Industry Knowledge: Strong understanding of landscape design principles and sustainable practices. Knowledge of horticulture is preferred, but can be developed. Organisational Excellence: Excellent organisational skills, time-management abilities, and a proven track record of managing multiple projects simultaneously. Leadership & Communication: Effective communication and interpersonal skills, with a proven ability to motivate, inspire, and lead a diverse team. Financial Acumen: Ability to manage personal taxes and expenditures as a self-employed individual.# Physical Requirements Ability to perform manual labour in various weather conditions. Capable of lifting heavy objects and performing tasks that require physical stamina. What We Offer Competitive Compensation: A highly competitive salary commensurate with experience. Growth Opportunities: Significant opportunities for professional growth and career advancement within an expanding company. Supportive Environment: Join a supportive, collaborative, and dynamic work environment. If you are a passionate and experienced landscape gardener ready to take on a leadership role and contribute to a growing, quality-focused company, we encourage you to apply! Please submit your resume along with a cover letter outlining your relevant experience and why you are the ideal candidate for this position.
Duties and Responsibilities: · Oversee efficient kitchen operations by supervising staff, offering training, and providing ongoing guidance. · Prepare and cook a wide variety of Indian Asian dishes in line with the restaurant’s menu, ensuring food is hygienic, nutritious, and meets established quality standards. · Exhibit expertise in traditional Indian curries and introduce a monthly signature “Dish of the Month” to sustain customer engagement. · Ensure full compliance with food safety regulations. · Conduct monthly stocktakes and manage daily food orders according to UK purchasing standards. · Uphold high food quality, control portion sizes, and follow standardized recipes for consistency and minimal waste. · Promptly resolve food-related complaints. · Manage staff scheduling to ensure optimal coverage. · Oversee performance reviews, delegate tasks, manage inventory, reduce waste, and maintain the freshness of perishables. · Conduct taste tests, preserve authentic flavours, source premium Indian spices, herbs, and ingredients. · Adhere to all health and safety regulations, including food hygiene standards and safe food handling practices. ** Skills/Qualifications/Experience:** · Proven relevant experience, preferably with knowledge of Indian cuisine. · Strong culinary skills and a passion for food. · Excellent organisational and time management abilities. · Ability to work in a fast-paced environment and under pressure. · Strong communication and teamwork skills. · Relevant Bachelor’s or Master’s degree is required.
Overall, Job Purpose: To provide multidisciplinary service to all users to help in the smooth and efficient running of all sections within the lab to ensure safe, rapid, timely and accurate reporting of results. Investigation and analysis of samples for Haematology, and Biochemistry. The post holder will be required to work within any section of the department including core and On Call hours as required. Main Duties: To include, but not be restricted to, the following duties: 1. Participate in all areas of laboratory bench work, whilst adhering to standard operating procedures and participating in their regular review and update. 2. Perform Haematology, and other related tests accurately and efficiently. 3. Perform Biochemistry, Immunoassay tests and other related tests accurately and efficiently. 4. Perform/ monitor quality control program. 5. Assist in stock control. 6. Be aware of current advances and appraise new techniques. 7. Evaluate results for credibility and inform the Pathology Manager, Consultant Pathologist and / or the requesting clinician of any notifiable abnormalities. 8. Rotate through sections of the laboratory on a regular basis to maintain multidisciplinary skills for ‘On-Call’. 9. Communicate patients’ results and answer enquiries from health care professionals providing information regarding appropriate investigations required and explanation of results, within departmental guidelines and professional code of conduct. 10. Interpret clinical information and use scientific knowledge to process specimens for appropriate tests, seeking advice from senior staff and clinicians when necessary. 11. Operate and maintain all analytical equipment in the department. 12. Evaluate and monitor the accuracy and precision of laboratory investigations using appropriate quality control procedures. 13. Interpret complex scientific data and enter test results on pathology computer system. 14. Check reports for further action by clinical staff. 15. Authorise reports as delegated within departmental policy. 16. To assist when required in the preparation of documentation for UKAS (ISO) accreditation. 17. Able to solve complex problems within work area, but advise both clinicians and Manager of any clinical and managerial issues Training and Education 1. Multidisciplinary Training as required 2. To maintain own personal development and attend departmental meetings as required. 3. To maintain registration with the HCPC, including a personal development portfolio as proof of competence to practice. 4. To take an active interest in and keep abreast of developments in all disciplines. GENERAL DUTIES To become familiar with the day-to-day organisation of the Laboratory as it affects your work. You should be aware of the functions of the members of staff in the Laboratory as they affect your work. To attend laboratory meetings as required. To undertake such work as you are assigned in a careful and efficient way and in compliance with current quality standards, regulatory requirements and the Lifenity Quality Management System. To communicate in a friendly, helpful and non-prejudicial manner in your dealings with staff, clients and / or customers as you will be regarded as a representative of your Laboratory as well as the Company, and you should behave accordingly. Matters regarding patients are confidential and must not be discussed except in the course of your duties. You will be expected to sign an undertaking to observe all patient and Company confidentiality. To be aware of and abide by the rules and codes of the Laboratory. This includes all core HR policies such as absence reporting, requesting of annual leave, and is particularly important in the case of Health and Safety and Fire procedures. To behave in a professional manner and co-operate with all other members of staff at all times. You will be trained for the work you are expected to do. Do not attempt any work unless you have been signed off as competent to do so. These competencies must be maintained and reviewed. You should communicate any difficulties, problems, accidents or incidents affecting the department as soon as possible to a section leader/manager.
Company: India Fine Food Ltd Salary: circa £31k - £39k (37.5 hours/week) Contract: Full-time, 52 weeks per year India Fine Food Ltd ta Village Tandoori is seeking a highly skilled and experienced Bengal Cuisine Chef with expertise in developing and preparing authentic Bangladeshi dishes from the Chattogram (Chittagong) and Sylhet regions. This is an exciting opportunity for a passionate chef to join our dynamic team and contribute to the delivery of exceptional dishes at our renowned restaurant in North London. Key Responsibilities: - Menu Planning & Development: Design and plan innovative, authentic Bangladeshi menus, focusing on regional specialties from Chattogram and Sylhet, such as Kala Bhuna, Mezbani Beef, Shatkora Gosht, Kacchi Biriyani, and Morog Pilau, ensuring that each dish reflects the essence of these regions while appealing to a diverse clientele. - Food Preparation: Lead the preparation, seasoning, and cooking of high-quality dishes, maintaining traditional flavors and presentation standards. - Kitchen Operations Management: Oversee and supervise the daily kitchen operations, ensuring smooth service and effective kitchen workflows. Manage kitchen staff schedules, monitor kitchen performance, and address any issues promptly. - Team Leadership & Training: Inspire and lead the kitchen team, providing guidance, training, and support. Encourage continuous development of culinary skills and ensure all team members adhere to high standards of food preparation and presentation. - Supplier & Stock Management: Order supplies from Bangladeshi wholesalers and inspect the quality of produce to ensure authenticity and freshness. Monitor inventory levels, track stock rotation, and minimize waste. - Health & Safety Compliance: Ensure adherence to hygiene, health, and safety regulations, including food safety standards and safe handling procedures. Conduct regular inspections of kitchen equipment and maintain cleanliness standards. - Cost Control & Budgeting: Help manage kitchen budgets by controlling food costs and waste. Work closely with restaurant management to ensure profitability while maintaining high-quality standards. - Quality Control: Ensure that all dishes meet our restaurant’s high standards of quality, taste, and presentation. Continuously assess and improve food quality, based on customer feedback and kitchen reviews. - Customer Satisfaction: Address any special dietary needs or requests and ensure that guests are satisfied with the quality of their meals. Assist in creating an inviting dining atmosphere and positive guest experience. - Industry Trends & Networking: Stay up-to-date with developments in regional Bengali cuisine and network within the Chittagonian and Sylheti food communities in the UK and Bangladesh to keep our offerings relevant and dynamic Requirements: - Experience: Minimum of 3 years of hands-on experience as a head chef or senior chef de partie, with a deep understanding of Bangladeshi cuisine, particularly from the Chattogram and Sylhet regions. - A recognised level 1 Chef Qualification or Bengal Cuisine Qualification preferred - Specialization: Expertise in cooking traditional Bangladeshi dishes, such as Kala Bhuna, Mezbani Beef, Shatkora Gosht, Kacchi Biriyani, Morog Pilau, and other regional specialties. - Leadership Skills: Proven experience leading a kitchen team, with strong management, organizational, and communication skills. Ability to motivate and inspire kitchen staff to maintain high standards. - Communication Skills: Fluency in Bengali is essential, with a Chittagonian or Sylhetti dialect preferred. - Cost Management: Experience in managing kitchen budgets, controlling food costs, and minimizing waste while maintaining top-notch quality. - Hygiene & Safety: In-depth knowledge of health and safety regulations, food safety, and hygiene practices in a professional kitchen. - Creativity & Innovation: Ability to create innovative and creative menus while staying true to the authenticity of the dishes. - Attention to Detail: Strong attention to detail when preparing, plating, and serving dishes to ensure a consistently high-quality dining experience. - Candidate's must have the relevant authorisation to work in the UK although Visa Sponsorship may be offered to the candidate who meets the requirements for this role. What We Offer: - Competitive salary. - Full-time, permanent position (37.5 hours per week). - A vibrant, supportive work environment with opportunities to showcase your culinary skills. - The chance to be part of a respected company that values quality, authenticity, and customer satisfaction. - Opportunities for professional growth and development within the company. If you are a talented chef with a passion for Bangladeshi cuisine, a natural leader, and someone who thrives in a fast-paced environment, we would love to hear from you. To apply, please send your CV and a cover letter outlining your experience and expertise in Bangladeshi cuisine to the HR Manager. Join us at India Fine Food Ltd and be part of a team that celebrates the richness and diversity of Bengal’s culinary traditions.
Required in Terra Cotta Warriors Ltd Business in London, Manager will make sure the premises run smoothly and that customers are satisfied. Should have responsibilities both ‘front of house and ‘back of house -Typical duties include: Training and supervising staff. Agreeing and managing budgets. Creating staffing rotas. Planning menus. Ensuring compliance with licensing, hygiene and health and safety legislation. Promoting and marketing the business. Overseeing stock levels and ordering supplies. Handling customer enquiries and complaints. Taking reservations. Greeting and advising customers. Problem solving. Preparing and presenting staffing/sales reports. Keeping statistical and financial records. Assessing and improving profitability. Liaising with customers, employees, suppliers, licensing authorities and sales representatives. Making improvements to the running of the business and developing the restaurant. Qualifications and training - Qualification in business studies at degree or master level , catering or hospitality or management could give you an advantage. Experience is essential in this field of business or sales. Key skills for restaurant managers Strong customer service skills. Commercial awareness. Interpersonal and team working skills. The ability to priorities and juggle multiple responsibilities. Excellent communication skills. Management and administration skills. Problem-solving skills. Organisational skills. Language - Requirement: Proficient in English and Chinese The Company will provide Tier -2 Sponsorship for the right candidate
Il Bistrotto London is seeking a skilled and enthusiastic Head Bartender for its new Cocktail/Tapas bar in Chelsea. The ideal candidate will have a passion for hospitality, a talent for crafting exceptional drinks, and a commitment to delivering outstanding customer service. As a Bartender, you will play a key role in ensuring guests have a memorable experience by serving high-quality beverages in a fast-paced environment. The original Il Bistrotto first opened in 1982 and was acquired by its current owners in 2018. Located between the city of Genoa and the renowned Portofino, it has since become one of the most distinguished cocktail bars on the Ligurian Riviera. For its London opening, the company has partnered with Luca Gargano of Velier S.p.A., a global leader in the rum sector, renowned for bringing distilleries like Demerara, Caroni, and Foursquare to international prominence. In addition to rum, Velier pioneered the natural wine movement with the launch of the Triple A protocol in 2003, promoting authentic and sustainable production. Responsibilities - Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. - Maintain cleanliness and organisation of the bar area, ensuring compliance with food safety regulations. - Engage with customers, providing friendly and knowledgeable service while taking drink orders and offering recommendations. - Manage inventory, including ordering supplies, tracking stock levels, and minimising waste. - Handle cash transactions accurately and efficiently, demonstrating basic maths skills for processing payments. - Collaborate with kitchen staff and other team members to ensure smooth operations during busy periods. - Uphold the highest standards of hospitality, ensuring that every guest feels welcomed and valued. Experience - Previous Head bartending experience; a willingness to learn is key. - Familiarity with food safety practices within a restaurant or bar setting is advantageous. - Strong time management skills to handle multiple tasks efficiently in a fast-paced environment. - Excellent communication skills, with the ability to interact positively with guests and team members alike. - A genuine desire to help others and create enjoyable experiences for customers. If you are passionate about the art of bartending and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity!
Job Responsibilities: General knowledge of the menu. Provide standardised service to guests, anticipating their needs and preferences. Oversee the setup and breakdown of dining areas. Ensure compliance with health and safety regulations. Work closely with kitchen staff to ensure timely and accurate delivery of orders. Foster a positive and cooperative team environment. Qualifications: professional attitudes Exceptional interpersonal skills. Strong organisational and multitasking abilities. Excellent communication and customer service skills. Ability to work flexible hours, including evenings, weekends, and holidays.
Job Overview: We are seeking a highly motivated and experienced Assistant General Manager who will act as the General Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Act as the General Manager, overseeing all aspects of daily operations, including inventory management and health & safety compliance. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Monitor financial performance, assisting in budget management, cost control, and financial reporting. Collaborate on marketing efforts, driving traffic and sales, and building relationships with local businesses. Experience: 3-5 years of management experience in a high-volume restaurant or hospitality environment. Proven leadership experience with a strong track record of managing large teams. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Financial acumen, with experience in budget management and cost control. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary: £OTE 60k+ (inc service charge) plus performance related bonus scheme Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Pay: £55,000.00-£60,000.00 per year Benefits: Company pension Discounted or free food Employee discount
Job Summary: The Management Team plays a crucial role in overseeing the daily operations of the food and beverage department within the restaurant and bar setting. The position requires a blend of leadership, culinary knowledge, and exceptional customer service skills to ensure that guests receive an outstanding overall experience. The supervisor/manager will manage staff, coordinate kitchen and bar activities, and maintain high standards of food/drinks production and presentation. Responsibilities: - Supervise and coordinate the activities of kitchen/bar staff to ensure efficient food/drink production and service. - Assist in the preparation of drinks, ensuring adherence to recipes and quality standards. - Train, mentor, and develop team members to enhance their skills and performance. - Monitor inventory levels and assist with ordering supplies as needed to maintain operational efficiency. - Ensure compliance with health and safety regulations, maintaining cleanliness and organisation in the kitchen area. - Collaborate with management to plan menus that meet guest preferences while optimising cost efficiency. - Address guest inquiries and concerns promptly to ensure the highest level of satisfaction. - Assist in managing budgets, controlling costs, and implementing strategies for profitability. Skills: - Strong leadership abilities with experience in team management within a hospitality environment. - Proficient in bar operations, including cocktail preparation techniques and pre-batched drinks production processes. - Excellent communication skills for effective interaction with staff and guests alike. - Ability to work under pressure in a fast-paced environment while maintaining attention to detail. - Knowledge of health and safety regulations relevant to food handling and preparation. - A passion for hospitality with a commitment to delivering exceptional guest experiences. - Previous experience in a supervisory role within a high-end cocktail bar or members’ club setting is advantageous. This role is ideal for individuals who are enthusiastic about luxurious night-life and possess the drive to lead a team towards success in delivering outstanding food and beverage services.
Job Purpose: The Retail & Wholesale Managing Director will be responsible for overseeing all retail and wholesale operations at Sun Tyres. This key leadership role requires a proactive, hands-on manager who can ensure efficient operations, maintain high customer service standards, and drive business growth. The role encompasses full responsibility for staff performance, inventory control, vendor management, and financial reporting. Key Responsibilities: - Appoint and supervise staff, allocate tasks, and regularly monitor and review performance. - Liaise with staff to ensure timely and accurate communication of promotions, services, and product information to customers. - Ensure adequate reserves of product are maintained and stock control procedures are followed. - Examine product quality and regularly assess incoming supplies. - Handle customer queries and complaints in a professional and timely manner. - Authorise payments for received supplies and make decisions on pricing, discounts, and credit terms. - Prevent wastage and losses by ensuring proper usage and accountability of supplies. - Research and engage new vendors as needed while maintaining strong relationships with current suppliers. - Compile and analyse weekly, monthly, and annual revenue and expense reports to support strategic decision-making. - Ensure adherence to workplace health and safety standards and compliance requirements. Person Specification Essential: - Extensive experience in a management role within retail or wholesale environments. - Strong leadership abilities with a focus on performance development and accountability. - Proven experience in customer service and conflict resolution. - Sound commercial acumen with experience managing budgets and reporting. - Proficiency in stock control and vendor management. - Excellent organisational and time management skills. - Clear written and verbal communication skills. - Understanding of workplace health and safety legislation. - Proficient in English and Arabic Desirable: - Background in the automotive or tyre service industry. - Experience with stock and sales systems. Why Join Us? - Competitive salary package - Opportunity to work in a growing and dynamic business - Friendly and supportive team environment - Career development opportunities within the company Additional Information: This is a permanent, full-time role based in London. The role requires a motivated individual ready to contribute to operational excellence in a fast-paced environment.
Job Summary: We are seeking skilled Bartenders and Floor Staff to join our vibrant team. The ideal candidates will possess a passion for hospitality and a flair for creating delightful beverages. As a Bartender & a member of the Floor Team, you will be responsible for providing exceptional service to our guests, ensuring their experience is enjoyable and memorable. You will work in a fast-paced environment, where your ability to manage time effectively and maintain high standards of food safety will be essential. Duties: - Prepare and serve a variety of alcoholic and non-alcoholic beverages according to established recipes and customer preferences. - Engage with customers in a friendly manner, taking orders and providing recommendations based on their tastes. - Monitor customer behaviour to ensure responsible alcohol service and compliance with licensing laws. - Uphold food safety standards by adhering to hygiene practices throughout the bar operations. - Will be required to work weekends and night shifts. - Greet and welcome guests with a warm and friendly attitude. - Ensure food safety standards are adhered to at all times, maintaining cleanliness in the dining area and private rooms. - Take orders accurately and efficiently, processing payments as necessary. - Collaborate with kitchen staff to ensure timely delivery of food and beverages. - Maintain an organised workspace, ensuring that all areas are tidy and well-stocked at all times. - Handle guest inquiries with professionalism, striving to enhance their dining/drinking experience. Skills: - Proven experience in bartending or a similar role within the restaurant industry is preferred. - Strong time management skills to handle multiple orders efficiently during busy periods. - Excellent knowledge of food safety regulations and best practices in hospitality. - Ability to perform basic maths for handling cash transactions accurately. - Exceptional interpersonal skills, with a focus on providing outstanding customer service. - A positive attitude and the ability to work well within a team environment. If you are enthusiastic about the art of bartending and enjoy working in a dynamic setting, we encourage you to apply for this exciting opportunity!
Hey To Whomever, We are seeking a skilled and passionate Gardener to join our team. As a Gardener, you will be responsible for cultivating and maintaining various outdoor spaces, including residential gardens, commercial properties, and public parks. Your primary goal will be to create and maintain visually appealing and healthy landscapes that exceed our clients' expectations. Responsibilities: Perform routine gardening tasks such as planting, watering, pruning, and weeding. Monitor plant health and identify and address pest and disease issues. Maintain lawns by mowing, edging, and fertilizing as needed. Install and maintain irrigation systems. Design and implement landscape plans in collaboration with clients and landscape designers. Operate and maintain gardening equipment and tools. Ensure compliance with safety standards and regulations. Provide exceptional customer service and communicate effectively with clients and team members. Requirements: Proven experience as a Gardener or similar role. Proficiency in gardening techniques and practices. Knowledge of plant varieties, soil types, and environmental factors affecting plant growth. Ability to operate gardening equipment and tools safely and effectively. Strong attention to detail and a passion for creating beautiful outdoor spaces. Excellent communication and interpersonal skills. Physical stamina and ability to work outdoors in various weather conditions. A valid driver's license too be required.
We are looking for experienced waitress to join our team at Millions Lounge & Restaurant in Chadwell heath Job Responsibilities: Operations Management Oversee daily lounge operations (opening, closing, shift schedules). Ensure consistent quality of sheesha preparation, coal service, and hygiene. Monitor inventory of tobacco, coals, hookah equipment, and consumables. Ensure lounge ambiance is clean, inviting, and appropriate (music, lighting, seating). 1. Staff Supervision Hire, train, and manage staff (waiters, sheesha preparers, cleaners). Delegate duties and create shift schedules. Ensure staff follow safety and hygiene standards. Resolve any internal team issues or conflicts. 1. Customer Service Greet guests and handle complaints or special requests. Ensure fast, friendly, and knowledgeable service. Monitor table turnover and guest satisfaction. Build relationships with regular customers. 1. Compliance and Safety Ensure compliance with local health and safety regulations, including ventilation and fire safety. Follow laws regarding age restrictions and smoking indoors (depending on location). Maintain licenses related to tobacco use, food handling, or alcohol (if served). Conduct regular inspections of hookah equipment for cleanliness and safety. 1. Financial Management Handle cash and POS systems; reconcile daily sales. Monitor expenses, control waste, and order supplies. Help set pricing, promotions, or loyalty programs. Report financial and performance metrics to owners. 1. Marketing and Promotions Plan events (e.g., themed nights, live music, football screenings). Run or oversee social media accounts and local advertising. Collaborate with influencers or loyalty schemes. Job Requirements: - Previous experience in a restaurant or shisha lounge environment is preferred - Flexibility to work evenings and Working hours betweImmediate start
ASSISTANT GENERAL MANAGER ROLE ADVERT Fast. Fresh, Fearless Are you ready to join one of the fastest growing Vietnamese food brands on a mission to serve the most authentic and freshest taste of Vietnam to customers within 3 minutes? As we grow across the UK and London, we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new sites. Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As an Assistant General Manager, you'll be supporting our General Manager’s at the heart of our fast-paced, high-energy restaurants and support leading a team that thrives on good vibes, togetherness, and a free spirit. This isn’t just another management role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re a people-first leader with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food! The Role at a Glance: Restaurant Assistant General Manager London (100% Onsite) £36,500 Basic Plus Bonus and Salary Top Up Due to Location Complexity (OTE £38,000) Plus a complete benefits package including free food on every shift, team events and parties, clear development path, discounts, gifts and more… Hours: 45 hours per week on a rota basis (5 working days between Monday and Sunday, with 2 days off per week) Our Story: Born into a family of caterers, our founder, Paul Hopper, has hospitality in his blood. After six uninspiring years in the city, he set off to South East Asia, where a typhoon unexpectedly led him to Saigon. There, he discovered pho from a bustling street vendor, immersing himself in the rich flavours and vibrant culture. Inspired by the warmth and resilience of the people, HOP Vietnamese was born. Since 2015, HOP has been serving London & Manchester with fresh, flavourful food across five thriving restaurants—soon to be seven in 2025. Join us as we continue to grow! Our Commitment to you: When visiting Vietnam, you’ll immediately notice a strong sense of community - people sharing meals in street food markets. Thoughtfulness is at the heart of Vietnamese culture, not just among friends and family but also toward strangers and visitors. Everywhere you go, there’s an immense energy and positivity, from the people to the bustling streets and markets. These values are at the core of everything we do, especially when it comes to our team. That’s why we promise to always be mindfully respectful and thoughtful in our actions and decisions - whether they affect you, our community, or our planet. If you’re part of the HOP family, know that we are grateful for everything you do. We celebrate uniqueness, champion individuality, and embrace diversity. You’ll never be asked to be anything other than yourself - because your personality is what makes HOP, HOP! Our restaurants stand out from anything else on the high street. We love pushing boundaries, breaking the norm, and doing things differently. The only thing you’ll ever find us putting in a box is our food! Where you’ll shine: As second in command, you'll be supporting the captain steering daily operations to ensure top-notch service, delicious food, and happy customers and you’ll be taking the lead when the manager is not there. Leading by example, you'll inspire and energise your team, jumping in when needed to keep things running smoothly. With a keen eye on efficiency, you'll optimise workflows, manage stock, and keep costs in check—without ever compromising on quality. Compliance is key, so you’ll make sure health, safety, and licensing standards are always met. From handling customer feedback with a smile to training and retaining a happy, motivated team, you’ll play a vital role in delivering an exceptional dining experience while working towards becoming the manager of your very own restaurant. About you: - At least 1 year of previous management experience - Ideally, you will have experience in the restaurant, hospitality, quick-service restaurants (QSR) or high-energy, casual dining industry - Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience - On your way to become a great people leader – honing in on the art of inspiring and energising a team while fostering a fun, supportive work environment - Solid Operational knowledge, including stock management, compliance, and cost control - Hands-on approach—willing to step in and support the team when needed - Excellent communication skills, with the ability to engage both staff and customers - A problem-solver who stays cool under pressure and can adapt quickly to challenges - Passion for food and service, with an understanding of Vietnamese cuisine or culture being a bonus What’s on Offer: - Competitive bonus plus salary top ups based on the complexity of the location - 28 days holiday a year + day off on your birthday + 1 extra day for every two years working for HOP - Structured career ladder for development - Free food on every shift - Team events & parties - Referral scheme - Flexible pay through wagestream - 50% discount when you come with family or friends - Gifts on special occasions Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.
We are hiring !! Join us to be a part of globally recognized brand in luxury real estate. Danube properties is one of the leading real estate developers in the UAE , known for delivering exceptional quality and luxury living experiences. As we expand our international footprint, we are looking to build a high-performing sales team in our London office to cater to our growing global clientele. Positions: Sales Manager / Assistant Sales Manager Location: London Key Responsibilities: Build and nurture strong relationships with HNWIs, investors, a premium network of real estate brokers and channel sales partners across the UK. Drive high-quality lead generation efforts, focusing on qualified prospects within the luxury real estate market. Oversee and ensure the prompt registration and accurate tracking of all client inquiries. Consistently achieve and maintain a high sales conversion rate through effective engagement and closing strategies. Regularly assess and refine the sales approach; implement data-driven, target-oriented strategies to maximize performance. Be fully accountable for meeting and exceeding sales objectives and revenue targets for the group. Ensure all sales transactions are executed in strict accordance with company policies and procedures. Adhere to all legal, regulatory, and compliance requirements throughout the sales process. Develop, manage, and retain strong client relationships—ensuring both new client acquisition and long-term customer loyalty. Build a loyal client base through consistent service, relationship management, and personalized engagement. Address and resolve client concerns promptly; identify issues, propose solutions, and follow up to ensure resolution and client satisfaction. Support administrative aspects of the sales process, including contract registration, termination procedures, invoicing, and timely collection of payments. Stay updated on the latest industry trends, product launches, and market regulations to provide informed recommendations to clients. Desired skills and abilities: Proven experience in luxury real estate sales, preferably with a focus on Dubai/UAE market. Strong sales acumen with the ability to close high-value deals. Excellent written and verbal communications skills. Ability to thrive in a fast-paced, target-driven environment. Preferred Qualifications: Proven experience in luxury or international real estate. Prior exposure to Dubai real estate market is highly preferred. Bachelor’s/Masters degree in Business, Marketing, Real Estate, or a related field. If you're passionate about luxury real estate and have what it takes to excel in a high-performance sales environment we would love to hear from you.
HOP MASTER ADVERT Fast. Fresh, Fearless Are you ready to join one of the fastest growing Vietnamese food brands on a mission to serve the most authentic and freshest taste of Vietnam to customers within 3 minutes? As we grow across the UK and London, we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new sites. Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As a HOP Master, you support the Assistant General Manager in running a fantastic HOP restaurant and delivering great restaurant performance. This isn’t just another supervisor role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re an operator with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food! The Role at a Glance: HOP Master (Restaurant Supervisor) London (100% Onsite) £13.50 per Hour Plus a complete benefits package including free food on every shift, team events and parties, clear development path, discounts, gifts and more… Hours: Full Time (up to 45 hours per week) Our Story: Born into a family of caterers, our founder, Paul Hopper, has hospitality in his blood. After six uninspiring years in the city, he set off to South East Asia, where a typhoon unexpectedly led him to Saigon. There, he discovered pho from a bustling street vendor, immersing himself in the rich flavours and vibrant culture. Inspired by the warmth and resilience of the people, HOP Vietnamese was born. Since 2015, HOP has been serving London & Manchester with fresh, flavourful food across five thriving restaurants—soon to be seven in 2025. Join us as we continue to grow! Our Commitment to you: When visiting Vietnam, you’ll immediately notice a strong sense of community - people sharing meals in street food markets. Thoughtfulness is at the heart of Vietnamese culture, not just among friends and family but also toward strangers and visitors. Everywhere you go, there’s an immense energy and positivity, from the people to the bustling streets and markets. These values are at the core of everything we do, especially when it comes to our team. That’s why we promise to always be mindfully respectful and thoughtful in our actions and decisions - whether they affect you, our community, or our planet. If you’re part of the HOP family, know that we are grateful for everything you do. We celebrate uniqueness, champion individuality, and embrace diversity. You’ll never be asked to be anything other than yourself - because your personality is what makes HOP, HOP! Our restaurants stand out from anything else on the high street. We love pushing boundaries, breaking the norm, and doing things differently. The only thing you’ll ever find us putting in a box is our food! Where you’ll shine: As a part of the management team, you'll be assisting steer the daily operations and ensuring top-notch service, delicious food, happy teams and happy customers. Leading by example, you'll inspire and energise your colleagues and play a key role in ensuring the smooth daily running of your restaurant. With a keen eye on detail, you'll support in optimising workflows, managing stock, and keeping costs in check—without ever compromising on quality. Compliance is key, so you’ll be involved in making sure health, safety, and licensing standards are always met. From handling customer feedback with a smile to training and supporting a happy, motivated team, you’ll play a vital role in delivering an exceptional dining experience. About you: + At least 1 year of previous supervisor/management experience + Ideally, you will have experience in the restaurant, hospitality, quick-service restaurants (QSR) or high-energy, casual dining industry + Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience + Some operational knowledge, including stock management, compliance, and cost control + Hands-on approach—willing to step in when needed + Honing the craft of excellent communication skills, with the ability to engage both team members and customers + A problem-solver who stays cool under pressure and can adapt quickly to challenges + Passion for food and service, with an understanding of Vietnamese cuisine or culture being a bonus ** ** What’s on Offer: + Competitive hourly rate + day off on your birthday + 1 extra day for every two years working for HOP + Structured career ladder for development + Free food on every shift + Team events & parties + Referral scheme + Flexible pay through wagestream + 50% discount when you come with family or friends + Gifts on special occasions ** ** Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.
General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate --- About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management - Oversee daily operations of both coffee shop and deli services - Manage inventory, stock levels, and supplier relationships - Create and update pricing strategies, menus, and promotional campaigns - Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership - Recruit, train, and manage a team of passionate staff members - Create staff schedules and manage rotas efficiently - Foster a positive work environment that reflects our Italian hospitality values Customer Experience - Ensure exceptional customer service standards across all touchpoints - Manage table service operations and deli counter service - Maintain high-quality food and product displays - Handle customer feedback and continuously improve service quality Quality & Compliance - Monitor food safety and hygiene standards - Ensure product quality and presentation meet our authentic Italian standards - Manage compliance with health and safety regulations What We're Looking For Essential Requirements - Languages: Fluent in both English and Italian (advanced level required) - Experience: Proven management experience in hospitality, food service, or retail - Skills: Strong organizational, communication, and leadership abilities - Passion: Genuine enthusiasm for Italian coffee culture and authentic cuisine Key Competencies - Financial management and budgeting experience - Staff management and development skills - Customer service excellence mindset - Problem-solving and decision-making abilities - Attention to detail and quality standards What We Offer - Competitive salary: £40,000 - £45,000 annually - Immediate start available - Opportunity to work with authentic Italian products and traditions - Leadership role in a growing business - Staff discounts and benefits - Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today *We are an equal opportunity employer committed to diversity and inclusion.* *Join our family and help us share the authentic taste of Italy with our community!*
Duties and Responsibilities: · Oversee daily office operations, ensuring a smooth workflow and efficient administrative processes. · Manage scheduling and coordination of staff, including sales, customer service, and technical support teams, to ensure optimal coverage and productivity. · Oversee inventory levels of e-bikes and related accessories, coordinating with suppliers to ensure timely restocking and availability of products. · Ensure high levels of customer satisfaction by managing customer inquiries, complaints, and feedback effectively. · Assist in budgeting, invoicing, and payroll processes, ensuring accurate financial records and timely payments. · Implement promotional campaigns, manage social media presence, and support events or exhibitions related to e-bikes. · Ensure that the company adheres to all relevant health, safety, and environmental regulations related to e-bike sales and operations. · Monitor product quality and customer feedback to identify areas for improvement and ensure that the company maintains high standards. · Prepare regular reports on sales performance, customer satisfaction, and operational efficiency for senior management review. · Organise training sessions for staff to enhance product knowledge, customer service skills, and compliance with company policies. · Serve as the primary point of contact for internal and external communications, fostering positive relationships with clients, suppliers, and stakeholders. · Address any operational issues or challenges that arise, implementing effective solutions to maintain productivity and service quality. ** Skills and Qualifications:** · Proven experience in an office management or administrative role. · Background in customer service, with a focus on resolving inquiries and complaints effectively. · Experience in supervising or leading a team. · Relevant Bachelor’s /Master’s degree. · Familiarity with inventory control processes and supplier management.
Head Chef – Meat & Social | Wembley Park Meat & Social is an exciting new restaurant concept set to open soon in Wembley Park, bringing a fresh and vibrant approach to meat-focused dining. With a strong emphasis on quality ingredients, expert butchery, and bold, flavour-driven menus, Meat & Social aims to create a memorable culinary experience in a stylish and welcoming setting. Combining contemporary cooking techniques with traditional grilling and an in-house Master Butcher, the brand is poised to become a standout destination for food lovers who appreciate craftsmanship, community, and exceptional dining. This launch represents a unique opportunity to be part of a dynamic team at the forefront of a new hospitality venture. Meat & Social is seeking a skilled and motivated Head Chef to lead our kitchen operations at our Wembley Park location. This is an exciting opportunity to join a concept that celebrates premium meats, exceptional grilling techniques, and culinary craftsmanship. You’ll work alongside an in-house Master Butcher, further developing your butchery skills while shaping a menu that reflects quality, creativity, and bold flavour. Key Responsibilities: - Oversee daily kitchen operations, ensuring consistent delivery of high-quality meat-focused dishes - Collaborate on innovative menu development, highlighting premium cuts and grilling methods - Develop butchery skills and support customer interactions with expert meat knowledge - Lead, train, and inspire a high-performing back-of-house team - Manage kitchen budgets, stock levels, and ensure food safety and hygiene compliance What We’re Looking For: - Proven culinary expertise, particularly in grilling and meat preparation - Leadership experience within a fast-paced kitchen environment - A willingness to learn and apply butchery techniques - Strong organisational, financial, and communication skills - A commitment to maintaining high standards of food quality and safety This full-time, on-site role requires 45–48 hours per week. At Meat & Social, you’ll play a key role in shaping our culinary identity while leading a team that shares your passion for excellence. Apply now to take the next step in your culinary career.