About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Yiewsley Food Centre, a growing and customer-focused retail business, is seeking a dedicated and results-driven Shop Manager to lead daily store operations and drive continued business growth. This is a fantastic opportunity for an experienced retail professional to take the next step in their career with a dynamic and supportive team. Key Responsibilities: Oversee end-to-end store operations, ensuring efficiency and compliance Lead, manage, and motivate the team to achieve sales and service goals Create shift schedules, delegate tasks, and monitor team performance Maintain high standards of customer service and handle escalated issues Manage stock levels, ordering, inventory, and merchandising Analyse sales trends and implement action plans to drive revenue Ensure store presentation, hygiene, and safety standards are consistently met Collaborate with senior management on strategic planning and improvements Recruit, train, and develop staff to uphold company values and performance standards Produce operational and financial reports as required Requirements: Minimum 3 years of experience in a retail management or senior supervisory role Strong leadership, communication, and team-building skills Proven ability to manage operations and meet KPIs Excellent problem-solving and decision-making abilities Good understanding of retail compliance, stock control, and health & safety Proficiency in Microsoft Office and basic financial reporting Ability to work flexible hours, including weekends and holidays Hour: 37.5 Hours per/week If you are a experienced Shop manager (Retail) and looking for a dynamic and fast-paced working environment and are ready to take on a new challenge, we want to hear from you! To apply, please submit your CV outlining your relevant experience and qualifications.
Overall, Job Purpose: To provide multidisciplinary service to all users to help in the smooth and efficient running of all sections within the lab to ensure safe, rapid, timely and accurate reporting of results. Investigation and analysis of samples for Haematology, and Biochemistry. The post holder will be required to work within any section of the department including core and On Call hours as required. Main Duties: To include, but not be restricted to, the following duties: 1. Participate in all areas of laboratory bench work, whilst adhering to standard operating procedures and participating in their regular review and update. 2. Perform Haematology, and other related tests accurately and efficiently. 3. Perform Biochemistry, Immunoassay tests and other related tests accurately and efficiently. 4. Perform/ monitor quality control program. 5. Assist in stock control. 6. Be aware of current advances and appraise new techniques. 7. Evaluate results for credibility and inform the Pathology Manager, Consultant Pathologist and / or the requesting clinician of any notifiable abnormalities. 8. Rotate through sections of the laboratory on a regular basis to maintain multidisciplinary skills for ‘On-Call’. 9. Communicate patients’ results and answer enquiries from health care professionals providing information regarding appropriate investigations required and explanation of results, within departmental guidelines and professional code of conduct. 10. Interpret clinical information and use scientific knowledge to process specimens for appropriate tests, seeking advice from senior staff and clinicians when necessary. 11. Operate and maintain all analytical equipment in the department. 12. Evaluate and monitor the accuracy and precision of laboratory investigations using appropriate quality control procedures. 13. Interpret complex scientific data and enter test results on pathology computer system. 14. Check reports for further action by clinical staff. 15. Authorise reports as delegated within departmental policy. 16. To assist when required in the preparation of documentation for UKAS (ISO) accreditation. 17. Able to solve complex problems within work area, but advise both clinicians and Manager of any clinical and managerial issues Training and Education 1. Multidisciplinary Training as required 2. To maintain own personal development and attend departmental meetings as required. 3. To maintain registration with the HCPC, including a personal development portfolio as proof of competence to practice. 4. To take an active interest in and keep abreast of developments in all disciplines. GENERAL DUTIES To become familiar with the day-to-day organisation of the Laboratory as it affects your work. You should be aware of the functions of the members of staff in the Laboratory as they affect your work. To attend laboratory meetings as required. To undertake such work as you are assigned in a careful and efficient way and in compliance with current quality standards, regulatory requirements and the Lifenity Quality Management System. To communicate in a friendly, helpful and non-prejudicial manner in your dealings with staff, clients and / or customers as you will be regarded as a representative of your Laboratory as well as the Company, and you should behave accordingly. Matters regarding patients are confidential and must not be discussed except in the course of your duties. You will be expected to sign an undertaking to observe all patient and Company confidentiality. To be aware of and abide by the rules and codes of the Laboratory. This includes all core HR policies such as absence reporting, requesting of annual leave, and is particularly important in the case of Health and Safety and Fire procedures. To behave in a professional manner and co-operate with all other members of staff at all times. You will be trained for the work you are expected to do. Do not attempt any work unless you have been signed off as competent to do so. These competencies must be maintained and reviewed. You should communicate any difficulties, problems, accidents or incidents affecting the department as soon as possible to a section leader/manager.
Job Purpose: The Retail & Wholesale Managing Director will be responsible for overseeing all retail and wholesale operations at Sun Tyres. This key leadership role requires a proactive, hands-on manager who can ensure efficient operations, maintain high customer service standards, and drive business growth. The role encompasses full responsibility for staff performance, inventory control, vendor management, and financial reporting. Key Responsibilities: - Appoint and supervise staff, allocate tasks, and regularly monitor and review performance. - Liaise with staff to ensure timely and accurate communication of promotions, services, and product information to customers. - Ensure adequate reserves of product are maintained and stock control procedures are followed. - Examine product quality and regularly assess incoming supplies. - Handle customer queries and complaints in a professional and timely manner. - Authorise payments for received supplies and make decisions on pricing, discounts, and credit terms. - Prevent wastage and losses by ensuring proper usage and accountability of supplies. - Research and engage new vendors as needed while maintaining strong relationships with current suppliers. - Compile and analyse weekly, monthly, and annual revenue and expense reports to support strategic decision-making. - Ensure adherence to workplace health and safety standards and compliance requirements. Person Specification Essential: - Extensive experience in a management role within retail or wholesale environments. - Strong leadership abilities with a focus on performance development and accountability. - Proven experience in customer service and conflict resolution. - Sound commercial acumen with experience managing budgets and reporting. - Proficiency in stock control and vendor management. - Excellent organisational and time management skills. - Clear written and verbal communication skills. - Understanding of workplace health and safety legislation. - Proficient in English and Arabic Desirable: - Background in the automotive or tyre service industry. - Experience with stock and sales systems. Why Join Us? - Competitive salary package - Opportunity to work in a growing and dynamic business - Friendly and supportive team environment - Career development opportunities within the company Additional Information: This is a permanent, full-time role based in London. The role requires a motivated individual ready to contribute to operational excellence in a fast-paced environment.
Hey To Whomever, We are seeking a skilled and passionate Gardener to join our team. As a Gardener, you will be responsible for cultivating and maintaining various outdoor spaces, including residential gardens, commercial properties, and public parks. Your primary goal will be to create and maintain visually appealing and healthy landscapes that exceed our clients' expectations. Responsibilities: Perform routine gardening tasks such as planting, watering, pruning, and weeding. Monitor plant health and identify and address pest and disease issues. Maintain lawns by mowing, edging, and fertilizing as needed. Install and maintain irrigation systems. Design and implement landscape plans in collaboration with clients and landscape designers. Operate and maintain gardening equipment and tools. Ensure compliance with safety standards and regulations. Provide exceptional customer service and communicate effectively with clients and team members. Requirements: Proven experience as a Gardener or similar role. Proficiency in gardening techniques and practices. Knowledge of plant varieties, soil types, and environmental factors affecting plant growth. Ability to operate gardening equipment and tools safely and effectively. Strong attention to detail and a passion for creating beautiful outdoor spaces. Excellent communication and interpersonal skills. Physical stamina and ability to work outdoors in various weather conditions. A valid driver's license too be required.
We are hiring !! Join us to be a part of globally recognized brand in luxury real estate. Danube properties is one of the leading real estate developers in the UAE , known for delivering exceptional quality and luxury living experiences. As we expand our international footprint, we are looking to build a high-performing sales team in our London office to cater to our growing global clientele. Positions: Sales Manager / Assistant Sales Manager Location: London Key Responsibilities: Build and nurture strong relationships with HNWIs, investors, a premium network of real estate brokers and channel sales partners across the UK. Drive high-quality lead generation efforts, focusing on qualified prospects within the luxury real estate market. Oversee and ensure the prompt registration and accurate tracking of all client inquiries. Consistently achieve and maintain a high sales conversion rate through effective engagement and closing strategies. Regularly assess and refine the sales approach; implement data-driven, target-oriented strategies to maximize performance. Be fully accountable for meeting and exceeding sales objectives and revenue targets for the group. Ensure all sales transactions are executed in strict accordance with company policies and procedures. Adhere to all legal, regulatory, and compliance requirements throughout the sales process. Develop, manage, and retain strong client relationships—ensuring both new client acquisition and long-term customer loyalty. Build a loyal client base through consistent service, relationship management, and personalized engagement. Address and resolve client concerns promptly; identify issues, propose solutions, and follow up to ensure resolution and client satisfaction. Support administrative aspects of the sales process, including contract registration, termination procedures, invoicing, and timely collection of payments. Stay updated on the latest industry trends, product launches, and market regulations to provide informed recommendations to clients. Desired skills and abilities: Proven experience in luxury real estate sales, preferably with a focus on Dubai/UAE market. Strong sales acumen with the ability to close high-value deals. Excellent written and verbal communications skills. Ability to thrive in a fast-paced, target-driven environment. Preferred Qualifications: Proven experience in luxury or international real estate. Prior exposure to Dubai real estate market is highly preferred. Bachelor’s/Masters degree in Business, Marketing, Real Estate, or a related field. If you're passionate about luxury real estate and have what it takes to excel in a high-performance sales environment we would love to hear from you.
Duties and Responsibilities: · Oversee daily office operations, ensuring a smooth workflow and efficient administrative processes. · Manage scheduling and coordination of staff, including sales, customer service, and technical support teams, to ensure optimal coverage and productivity. · Oversee inventory levels of e-bikes and related accessories, coordinating with suppliers to ensure timely restocking and availability of products. · Ensure high levels of customer satisfaction by managing customer inquiries, complaints, and feedback effectively. · Assist in budgeting, invoicing, and payroll processes, ensuring accurate financial records and timely payments. · Implement promotional campaigns, manage social media presence, and support events or exhibitions related to e-bikes. · Ensure that the company adheres to all relevant health, safety, and environmental regulations related to e-bike sales and operations. · Monitor product quality and customer feedback to identify areas for improvement and ensure that the company maintains high standards. · Prepare regular reports on sales performance, customer satisfaction, and operational efficiency for senior management review. · Organise training sessions for staff to enhance product knowledge, customer service skills, and compliance with company policies. · Serve as the primary point of contact for internal and external communications, fostering positive relationships with clients, suppliers, and stakeholders. · Address any operational issues or challenges that arise, implementing effective solutions to maintain productivity and service quality. ** Skills and Qualifications:** · Proven experience in an office management or administrative role. · Background in customer service, with a focus on resolving inquiries and complaints effectively. · Experience in supervising or leading a team. · Relevant Bachelor’s /Master’s degree. · Familiarity with inventory control processes and supplier management.
Job Summary We are seeking a passionate and skilled Chef to join our culinary team. The ideal candidate will have a strong background in hospitality and culinary arts, with the ability to create exceptional dishes that delight our guests. As a Chef, you will be responsible for overseeing food production, ensuring food safety standards are met, and leading a team of kitchen staff to deliver outstanding dining experiences. Duties Prepare and cook high-quality meals in accordance with established recipes and presentation standards. Supervise kitchen staff, providing guidance and support to ensure efficient food production. Maintain food safety and sanitation standards in compliance with health regulations. Collaborate with the management team to develop seasonal menus that reflect current culinary trends. Monitor inventory levels and assist in ordering supplies as needed. Train new kitchen staff on cooking techniques, safety practices, and operational procedures. Assist in maintaining a clean and organised kitchen environment. Handle any customer inquiries or complaints regarding food quality or service promptly and professionally. Qualifications Proven experience as a Chef or Cook in a restaurant or similar establishment. Strong knowledge of culinary techniques, food safety practices, and kitchen management. Excellent leadership skills with the ability to motivate and manage a team effectively. Exceptional organisational skills and attention to detail in food preparation and presentation. Ability to work under pressure in a fast-paced environment while maintaining high-quality standards. A passion for hospitality and creating memorable dining experiences for guests. If you possess the necessary skills and are eager to contribute to a dynamic culinary team, we encourage you to apply for this exciting opportunity as a Chef.
Yiewsley Food Centre, a growing and customer-focused retail business, is seeking a dedicated and experienced Sales Supervisor to oversee daily store operations and drive performance within our team. This is a fantastic opportunity for a motivated individual to contribute to the continued success and development of our business. Key Responsibilities: Oversee and ensure smooth daily retail operations. Plan shift schedules, allocate tasks, and monitor staff productivity. Supervise sales and floor staff, providing support, coaching, and performance feedback. Monitor sales trends and adjust work plans accordingly to meet targets. Deliver exceptional customer service and handle customer concerns efficiently. Collaborate with management and departments to solve operational issues. Recommend staffing needs and assist in recruitment and training processes. Prepare reports on team performance and operational matters. Support planning for business growth and development strategies. ** Requirements**: Minimum 3 years of experience in a similar supervisory role in retail (preferred). Strong leadership, organizational, and multitasking abilities. Excellent communication and customer service skills. Familiarity with retail operations, compliance, and health & safety regulations. Proficiency in Microsoft Office and basic financial reporting. Ability to work well under pressure and solve problems effectively. Hour: 37.5 Hours per/week If you are a skilled retail supervisor looking for a dynamic and fast-paced working environment and are ready to take on a new challenge, we want to hear from you! To apply, please submit your CV outlining your relevant experience and qualifications.
Job Title: Logistics Coordinator Location: Southall, London, UK Company Overview: A leading well-established logistics company committed to providing efficient and reliable transportation solutions to our clients. With a focus on excellence and customer satisfaction, we strive to deliver seamless logistics services across the globe and within the UK. Position Overview: We are currently seeking a detail-oriented and proactive Logistics Coordinator to join our team. The Logistics Coordinator will play a crucial role in supporting the day-to-day operations of our transportation department, ensuring accuracy, compliance, and efficiency in all administrative tasks Key Responsibilities: Coordinating the clearance of cargo and parcels within the UK and managing exports to international destinations. The person will liaise effectively with freight forwarders, customs agents, and transport providers. Key responsibilities include ensuring timely customs clearance, preparing and verifying shipping documentation, and coordinating with relevant authorities to comply with UK import/export regulations. The Logistics Coordinator will also manage logistics schedules, track shipments, and resolve any delays or issues that may arise. Additionally, they will maintain accurate records and provide updates to clients and stakeholders. The ideal candidate will have experience in freight forwarding, customs clearance, or international logistics. Strong problem-solving skills, attention to detail, and the ability to work under pressure are essential. A good understanding of Incoterms, HMRC regulations, and export documentation is highly desirable. If you have a passion for logistics and international trade and thrive in a fast-paced environment, we invite you to apply and become a key part of our growing operations. Qualifications: Proven experience in administrative roles, an advantage but not essential. Excellent organizational and multitasking abilities. Effective communication and interpersonal skills, with multilingual skills, fluent in English, Hindi, and Gujarati, are essential. Proficient in using Software systems and other relevant software. Education and Certifications: Minimum qualification: A Bachelor's degree is an advantage, but not essential. The training and sponsorship will be provided for suitable candidates. Benefits: Competitive salary.. Opportunities for professional development and career advancement. A dynamic and collaborative work environment. How to Apply: Interested candidates should submit their resumes and cover letters detailing their relevant experience. Please include "Logistics Coordinator Application" in the subject line. We are an equal opportunity employer. We encourage candidates of all backgrounds to apply. Application Deadline: 15 June 2025. Note: The above job description is a general outline of the position and may be subject to change based on business needs