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Operations Supervisor (Nights) Location: Colnbrook Salary: £35,000 per annum Job Type: Full Time Contract: Temporary to Permanent Hours: Saturday – Wednesday 9pm-6am About the Role An exciting opportunity has arisen for an experienced Operations Supervisor to join our client, a fast-paced logistics and warehouse operation. This role is ideal for a motivated leader who thrives in a busy environment and is passionate about delivering operational excellence, developing teams and exceeding customer expectations. Working closely with senior management, you will oversee daily warehouse and operational activities, Key Responsibilities Operations Management • Supervise day-to-day warehouse and fulfilment activities., • Ensure shipments are processed accurately and within customer SLAs., • Identify and resolve operational issues quickly and effectively., • Conduct daily shift briefings and handovers., • Monitor attendance, performance and timekeeping., • Coach and mentor colleagues to maximise performance., • Support recruitment, onboarding and employee development., • Liaise effectively with internal departments and operational partners., • Support the investigation and resolution of customer queries., • Build strong working relationships with customers and stakeholders., • Ensure compliance with customs, security, GDPR and Health & Safety regulations., • Maintain accurate operational records and documentation., • Promote a positive Health & Safety culture across the operation., • Conduct workplace inspections and investigate incidents where required., • Contribute to the ongoing development of operational standards. Essential to the role • Full UK Driving Licence., • Previous warehouse experience, specifically experience in a Team Leader or Supervisor role within logistics, warehousing or distribution., • Strong communication and organisational skills., • Good computer literacy, including email communication., • Ability to work under pressure in a fast-paced environment., • Excellent attention to detail., • Positive, proactive and flexible approach to work. Desirable • Logistics and freight experience., • Warehouse Management System (WMS) experience., • Dangerous Goods awareness., • Security awareness., • Forklift licence., • First Aid qualification. What's On Offer? • 20 days annual leave, increasing with service up to 25 days., • Company healthcare scheme after one year's continuous service., • Government Workplace Pension Scheme., • Additional weekend and night shift allowances (where applicable)., • Career development opportunities within a growing business. If this sound like the role for you or if you have any supervisor/team leader experience then please apply now! Or call us on 01753 687876.

We are working with an established forwarder who are looking to recruit an Airfreight Coordinator with both Air Exports/ Imports. \n \n The Airfreight Coordinator is responsible for arranging, monitoring, and processing Import/ Export consignments on behalf of both internal and external customers in the most cost-effective manner while achieving required service levels and compliance standards. Includes ensuring temperature – sensitive and time-critical pharmaceutical and healthcare shipments. Any Import experience advantage. \n \n Role Involves: \n\n • Manage and priorities daily shipment activities to ensure customer requirements and operational deadlines.\n, • Ensure all shipment documentation and operational data are completed.\n, • Start to finish Import & Exports.\n, • Good customs/ CDS experience.\n, • Communicate with customers, carriers, overseas agents, suppliers regarding shipment movements.\n, • Assist with operational audits and provide documentation as required.\n, • Support other departments such as Healthcare, Perishables, Gateway and General Exports as and when required.\n, • Build and maintain effective working relationships with customers, carriers, overseas partners and internal stakeholders.\n\n \n Experience. \n\n • Good Air Import / Export start to finish experience.\n, • Good Customs / CDS experience.\n, • Any Pharma or Perishable experience advantage.\n, • Any Import experience advantage.\n\n \n Monday to Friday 9am-5.30pm \n Salary depends on experience. \n \n \n \n\n • If you have not heard from us within 7 days then your application has been unsuccessful.\n

Operations Supervisor (Nights) \n Location: Colnbrook Salary: £35,000 per annum Job Type: Full Time Contract: Temporary to Permanent Hours: Saturday – Wednesday 9pm-6am \n About the Role \n An exciting opportunity has arisen for an experienced Operations Supervisor to join our client, a fast-paced logistics and warehouse operation. This role is ideal for a motivated leader who thrives in a busy environment and is passionate about delivering operational excellence, developing teams and exceeding customer expectations. \n Working closely with senior management, you will oversee daily warehouse and operational activities, \n Key Responsibilities \n Operations Management \n\n • Supervise day-to-day warehouse and fulfilment activities.\n, • Ensure shipments are processed accurately and within customer SLAs.\n, • Identify and resolve operational issues quickly and effectively.\n, • Conduct daily shift briefings and handovers.\n, • Monitor attendance, performance and timekeeping.\n, • Coach and mentor colleagues to maximise performance.\n, • Support recruitment, onboarding and employee development.\n, • Liaise effectively with internal departments and operational partners.\n, • Support the investigation and resolution of customer queries.\n, • Build strong working relationships with customers and stakeholders.\n, • Ensure compliance with customs, security, GDPR and Health & Safety regulations.\n, • Maintain accurate operational records and documentation.\n, • Promote a positive Health & Safety culture across the operation.\n, • Conduct workplace inspections and investigate incidents where required.\n, • Contribute to the ongoing development of operational standards.\n\n Essential to the role \n\n • Full UK Driving Licence.\n, • Previous warehouse experience, specifically experience in a Team Leader or Supervisor role within logistics, warehousing or distribution.\n, • Strong communication and organisational skills.\n, • Good computer literacy, including email communication.\n, • Ability to work under pressure in a fast-paced environment.\n, • Excellent attention to detail.\n, • Positive, proactive and flexible approach to work.\n\n Desirable \n\n • Logistics and freight experience.\n, • Warehouse Management System (WMS) experience.\n, • Dangerous Goods awareness.\n, • Security awareness.\n, • Forklift licence.\n, • First Aid qualification.\n\n What's On Offer? \n\n • 20 days annual leave, increasing with service up to 25 days.\n, • Company healthcare scheme after one year's continuous service.\n, • Government Workplace Pension Scheme.\n, • Additional weekend and night shift allowances (where applicable).\n, • Career development opportunities within a growing business.\n\n If this sound like the role for you or if you have any supervisor/team leader experience then please apply now! \n Or call us on .

We are working for a smaller forwarder who are looking to recruit an experienced and highly organised Air Import Clerk to join our growing operations team. \n The successful candidate will be responsible for managing airfreight import shipments from arrival through to final delivery, ensuring all operational, customs and customer requirements are completed accurately and efficiently. \n This is an office-based role and would suit someone with previous experience within airfreight imports and UK customs procedures. Our client will look at candidates who can work either full time or need flexible hours happy to discuss. \n \n Key Responsibilities \n\n • Managing airfreight import shipments from origin through to final delivery.\n, • Monitoring shipment arrivals and liaising with airlines, handling agents, overseas agents and customers.\n, • Arranging customs clearance for import shipments.\n, • Completing and submitting customs declarations using ASM Sequoia.\n, • Ensuring all import documentation is checked and processed accurately.\n, • Using the Cargo Forwarder freight forwarding system to manage and maintain shipment files.\n, • Liaising with customers regarding shipment status, customs requirements and delivery arrangements.\n, • Arranging collections and final deliveries with transport providers.\n, • Checking supplier invoices and raising customer invoices where required.\n, • Ensuring all files are completed accurately and within agreed timescales.\n, • Maintaining excellent communication with customers, overseas agents and internal departments.\n, • Resolving operational issues and providing proactive solutions.\n, • Ensuring compliance with UK customs regulations and company procedures.\n\n \n Systems Experience \n The successful candidate should ideally have experience using: \n\n • ASM Sequoia for completing customs declarations.\n, • Microsoft Office, including Outlook and Excel.\n\n Training may be provided where required. \n \n Skills and Experience Required \n\n • Previous experience working within air freight imports.\n, • Experience completing UK customs declarations.\n, • Good understanding of airfreight import procedures and documentation.\n, • Strong attention to detail and accuracy.\n, • Ability to manage multiple shipments and priorities simultaneously.\n, • Excellent organisational and time-management skills.\n, • Strong communication and customer service skills.\n, • Ability to work independently as well as part of a team.\n, • A proactive approach to problem-solving.\n\n \n Salary depends on experience \n Monday to Friday office based 9am-5.30pm \n Flexibility around working hours available for discussion. \n \n \n \n\n • If you have not heard from us within 7 days then your application has been unsuccessful.\n\n

Freight Forwarding Global Logistics Executive Location: Heathrow Salary: £32,000 - £45,000 (depending on experience) Hours: 4 on 4 off, 7am to 7pm. \n About the Company: \n Our client is a highly respected and well-established logistics provider operating across the UK and internationally. As part of a successful and growing organisation, they specialise in time-critical logistics solutions, airside operations, freight forwarding and global transportation services. \n This is an exciting opportunity to join a market-leading business that offers excellent career progression, ongoing training and long-term stability within a fast-paced logistics environment. \n About the Role: \n We are seeking an experienced Global Logistics Executive to join a busy operations team based near Heathrow Airport. \n What you’ll do: \n This role will involve managing urgent and time-critical shipments across road, air and sea freight services, ensuring customers receive a first-class service while maintaining compliance with all customs and transportation regulations. \n The successful candidate will be responsible for coordinating international freight movements, processing customs documentation and liaising with customers, suppliers, airlines, hauliers and overseas agents to ensure shipments are delivered efficiently and on time. \n Main Responsibilities: \n\n • Coordinate road, air and sea freight shipments from booking through to final delivery\n, • Produce and complete shipping documentation including AWBs, customs declarations and transit documentation\n, • Ensure all shipments are handled in accordance with customer requirements and regulatory compliance\n, • Review and verify import and export documentation\n, • Submit customs entries and ensure accuracy of customs declarations\n, • Provide regular shipment updates and excellent customer service\n, • Obtain freight rates and routing options from suppliers\n, • Prepare quotations for customers\n, • Complete accurate job costing and maintain operational records\n, • Manage shared operational mailboxes and respond promptly to enquiries\n, • Prioritise workload effectively within a fast-paced logistics environment\n, • Work closely with internal departments, airlines, overseas agents and transport providers\n\n What you need: \n\n • Previous experience within freight forwarding, aviation logistics, time-critical logistics or a similar operational environment\n, • Knowledge of road, air and sea freight operations\n, • Experience completing customs entries and shipping documentation\n, • Strong understanding of import and export procedures\n, • Calm and professional under pressure, particularly when handling urgent shipments\n, • Excellent organisational and multitasking skills\n, • Strong communication skills with both customers and suppliers\n, • High attention to detail and commitment to accuracy\n, • IT literate with experience using Microsoft Office and freight forwarding systems\n, • Full UK Driving Licence with fewer than six penalty points\n, • Ability to provide a five-year checkable employment history\n, • Right to work in the UK and able to meet airside security requirements\n\n Why you’ll love this role: \n\n • Competitive salary package\n, • Long-term career opportunities with a successful and growing organisation\n, • Holiday loyalty scheme\n, • Healthcare scheme\n, • Ongoing training and development opportunities\n, • Supportive team environment\n\n How to apply: \n If you have relevant experience, please get in touch today. \n E: \n T: | \n • You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme (terms apply). \n Red Recruit specialise in Shipping, Freight & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly. \n Keywords / alternative titles: Freight Forwarding, Customs, Aviation Logistics, Time-Critical Transport Operations.

We are working with an established freight forwarder who are recruiting an experienced and highly motivated AOG Freight Forwarder to join the Aerospace and Time Critical Operations team. 4 on 4 off days hours 2.30pm-2.30am \n \n The successful candidate will be responsible for managing Aircraft on Ground (AOG) and critical aerospace shipments worldwide, ensuring rapid response times, proactive communication, and end-to-end shipment management. \n Working within a 24/7 aerospace control tower environment, you will coordinate urgent domestic and international movements by air, road, and courier services while maintaining exceptional customer service standards. \n \n Key Responsibilities \n Operations \n\n • Manage AOG, critical and time-sensitive shipments from quotation through to final delivery.\n, • Coordinate domestic and international transportation via air freight, road freight, hand carry, onboard courier (OBC), and express courier services.\n, • Raise and manage shipments within CargoWise Oneessential\n, • Monitor shipments proactively and provide regular customer updates.\n, • Arrange collections, deliveries, airline bookings, customs clearances, and special handling requirements.\n, • Manage after-hours and emergency customer requests.\n, • Liaise with airlines, handling agents, customs brokers, suppliers, and overseas offices.\n, • Ensure all shipment milestones are updated accurately and in real time.\n, • Escalate operational issues immediately to management when service failures are identified.\n\n Customer Service \n\n • Respond to AOG and urgent quote requests within agreed KPIs.\n, • Maintain regular communication with customers regarding shipment status.\n, • Build strong working relationships with customers, suppliers, airlines, and global offices.\n, • Provide solutions to transportation challenges and delays.\n\n Customs & Compliance \n\n • Ensure all customs documentation is accurate and compliant.\n, • Verify commercial invoices, packing lists, export declarations, and import requirements.\n, • Manage Dangerous Goods (DG) and Aerospace shipments in accordance with IATA regulations.\n, • Ensure all operational activities comply with company procedures and customer SOPs.\n\n \n Cargo Wise Responsibilities \n\n • Create, manage and complete shipments within Cargo Wise.\n, • Enter accurate operational and financial information.\n, • Upload and maintain shipment documentation within eDocs.\n, • Ensure costs and sales are entered correctly for billing.\n, • Update milestones, notes, and tracking events.\n, • Complete shipment files ready for invoice.\n\n \n Skills & Experience Required \n Essential \n\n • Up to 2+ years' experience within freight forwarding, aerospace logistics, or time-critical logistics.\n, • Strong working knowledge of CargoWise Oneessential\n, • Experience handling urgent domestic and international air freight shipments.\n, • Excellent communication and organisational skills.\n, • Ability to work under pressure and manage multiple priorities.\n, • Knowledge of import and export customs procedures.\n, • Proficient in Microsoft Office applications.\n\n \n Personal Attributes \n\n • Calm under pressure.\n, • Strong attention to detail.\n, • Proactive and solution focused.\n, • Customer-centric approach.\n, • Team player with a flexible attitude.\n, • Ability to make decisions independently during out-of-hours operations.\n\n \n Benefits \n\n • Salary between £38-43K depending on experience.\n, • 4-on / 4-off days shift 2.30pm-2.30am pattern providing excellent work-life balance.\n, • Opportunity to work within a fast-paced aerospace and time-critical environment.\n, • Career progression within a growing global logistics organisation.\n, • Industry-leading training and development opportunities.\n\n \n \n \n\n • If you have not heard from us within 7 days, then your application has been unsuccessful.\n\n

Freightserve recruitment are looking for a AOG 4 on 4 off Operator for a well-established Freight Forwarder. The company is based in the Colnbrook area. \n Role Overview \n We are seeking an experienced and highly motivated AOG Freight Forwarder to join our Aerospace and Time Critical Operations team. The successful candidate will be responsible for managing Aircraft on Ground (AOG) and critical aerospace shipments worldwide, ensuring rapid response times, proactive communication, and end-to-end shipment management. \n Working within a 24/7 aerospace control tower environment, you will coordinate urgent domestic and international movements by air, road, and courier services while maintaining exceptional customer service standards. \n Key Responsibilities \n Operations \n\n • Manage AOG, critical and time-sensitive shipments from quotation through to final delivery.\n, • Coordinate domestic and international transportation via air freight, road freight, hand carry, onboard courier (OBC), and express courier services.\n, • Raise and manage shipments.\n, • Monitor shipments proactively and provide regular customer updates.\n, • Arrange collections, deliveries, airline bookings, customs clearances, and special handling requirements.\n, • Manage after-hours and emergency customer requests.\n, • Liaise with airlines, handling agents, customs brokers, suppliers, and overseas offices.\n, • Ensure all shipment milestones are updated accurately and in real time.\n, • Escalate operational issues immediately to management when service failures are identified.\n\n Customer Service \n\n • Respond to AOG and urgent quote requests within agreed KPIs.\n, • Maintain regular communication with customers regarding shipment status.\n, • Build strong working relationships with customers, suppliers, airlines, and global offices.\n, • Provide solutions to transportation challenges and delays.\n\n Customs & Compliance \n\n • Ensure all customs documentation is accurate and compliant.\n, • Verify commercial invoices, packing lists, export declarations, and import requirements.\n, • Manage Dangerous Goods (DG) and Aerospace shipments in accordance with IATA regulations.\n, • Ensure all operational activities comply with company procedures and customer SOPs.\n\n Skills & Experience Required \n\n • Minimum 2 years' experience within freight forwarding, aerospace logistics, or time-critical logistics.\n, • Experience handling urgent domestic and international air freight shipments.\n, • Excellent communication and organisational skills.\n, • Ability to work under pressure and manage multiple priorities.\n, • Knowledge of import and export customs procedures.\n, • Proficient in Microsoft Office applications.\n\n Working hours are 4 days on 4 days off (2.30pm - 2.30am) \n As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Air Import Clerk \n \n Location: Office based in Slough, nr Heathrow \n Salary: £35,000 - £39,000 DOE \n Hours: Monday to Friday, 9am - 5:30pm, plus 4 hours on one Sunday in three (included within salary) \n Are you an experienced Air Import Clerk looking for your next opportunity within international freight forwarding? \n I'm working with a well-established, global freight forwarding and logistics business looking to recruit an experienced Air Import Clerk / Operator to join their busy Heathrow operations team. \n This is a great opportunity to join a successful international organisation, working within a fast-paced environment where you'll be responsible for coordinating air import shipments, managing documentation and ensuring customers receive an excellent service throughout the process. \n The Role \n You'll be involved in the day-to-day management of air import shipments, coordinating the process from initial documentation through to final delivery, while working closely with customers, suppliers and internal teams. \n Key responsibilities will include: \n\n • Managing and coordinating air import shipments, ensuring they are processed accurately and efficiently.\n, • Preparing and checking import documentation, customs paperwork and relevant shipping records.\n, • Handling air waybills (HAWBs and MAWBs) and associated freight documentation.\n, • Liaising with customers, airlines, suppliers and haulage companies to coordinate shipments and deliveries.\n, • Arranging collections and deliveries, ensuring customers are kept updated throughout the process.\n, • Handling customer enquiries and resolving any shipment-related issues.\n, • Preparing quotations, checking supplier charges and processing shipment invoices.\n, • Ensuring compliance with relevant customs procedures and import regulations.\n, • Maintaining accurate records and working closely with colleagues to ensure smooth daily operations.\n\n About You \n We're looking for someone with solid experience in air imports or international freight forwarding who is confident managing shipments and dealing directly with customers. \n Ideally, you'll bring: \n\n • Previous experience in Air Import operations within freight forwarding.\n, • A good working knowledge of customs clearance procedures and import documentation.\n, • Familiarity with air waybills, consolidations and relevant freight systems.\n, • Excellent customer service and communication skills.\n, • Strong attention to detail and organisational skills.\n, • The ability to prioritise workloads and work effectively in a busy, fast-paced environment.\n, • A proactive, flexible approach and the ability to work both independently and as part of a team.\n\n Hours & Package \n\n • Salary of £35,000 - £39,000, depending on experience.\n, • Monday to Friday, 9am - 5:30pm.\n, • Four hours of Sunday cover on a rota basis, one Sunday in every three, included within the salary.\n, • Opportunity to join an established global freight forwarding business.\n, • Busy, varied operational role within an experienced team.\n\n

Global Freight Forwarding Logistics Executive \n Location: Heathrow \n Salary: £38,000 - £43,000 (depending on experience) \n Hours: Monday to Friday, shift 4pm - 1am \n \n About the Company \n Our client is a highly respected and well-established logistics provider operating across the UK and internationally. As part of a successful and growing organisation, they specialise in time-critical logistics solutions, airside operations, freight forwarding and global transportation services. \n This is an exciting opportunity to join a market-leading business that offers excellent career progression, ongoing training and long-term stability within a fast-paced logistics environment. \n About the Role \n We are seeking an experienced Global Logistics Executive to join a busy operations team based near Heathrow Airport. \n What you'll do: \n This role will involve managing urgent and time-critical shipments across road, air and sea freight services, ensuring customers receive a first-class service while maintaining compliance with all customs and transportation regulations. \n The successful candidate will be responsible for coordinating international freight movements, processing customs documentation and liaising with customers, suppliers, airlines, hauliers and overseas agents to ensure shipments are delivered efficiently and on time. \n Main Responsibilities \n\n • Coordinate road, air and sea freight shipments from booking through to final delivery\n, • Produce and complete shipping documentation including AWBs, customs declarations and transit documentation\n, • Ensure all shipments are handled in accordance with customer requirements and regulatory compliance\n, • Review and verify import and export documentation\n, • Submit customs entries and ensure accuracy of customs declarations\n, • Provide regular shipment updates and excellent customer service\n, • Obtain freight rates and routing options from suppliers\n, • Prepare quotations for customers\n, • Complete accurate job costing and maintain operational records\n, • Manage shared operational mailboxes and respond promptly to enquiries\n, • Prioritise workload effectively within a fast-paced logistics environment\n, • Work closely with internal departments, airlines, overseas agents and transport providers\n\n What you need: \n\n • Previous experience within freight forwarding, aviation logistics, time-critical logistics or a similar operational environment\n, • Knowledge of road, air and sea freight operations\n, • Experience completing customs entries and shipping documentation\n, • Strong understanding of import and export procedures\n, • Calm and professional under pressure, particularly when handling urgent shipments\n, • Excellent organisational and multitasking skills\n, • Strong communication skills with both customers and suppliers\n, • High attention to detail and commitment to accuracy\n, • IT literate with experience using Microsoft Office and freight forwarding systems\n, • Full UK Driving Licence with fewer than six penalty points\n, • Ability to provide a five-year checkable employment history\n, • Right to work in the UK and able to meet airside security requirements\n\n Why you'll love this role: \n\n • Competitive salary package\n, • Long-term career opportunities with a successful and growing organisation\n, • Holiday loyalty scheme\n, • Healthcare scheme\n, • Ongoing training and development opportunities\n, • Supportive team environment\n\n How to apply: \n If you have relevant experience, please get in touch today. \n E: \n T: | \n • You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme (terms apply) . \n Red Recruit specialise in Shipping, Freight & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly. \n Keywords / alternative titles: Freight Forwarding, Customs, Aviation Logistics, Time-Critical Transport Operations.

Freightserve recruitment are looking for an experienced AOG Export and Import people for well established and Niche sector Freight Forwarders based in Heathrow area. Job Description:- Dealing with AOG's shipments (start to finish) - Either Export or Imports For Exports:- Preparing Export consignments for shipping, ensuring all consignments depart from the UK in accordance with the client’s requirements. Handle and monitor all consignments ensuring compliance with all agreed company policies. Completing MAWB’s and HAWB's Completion of NES Customs entries Issuing of consignment security letters and airline lodge paperwork. Dealing with overseas agents. Dealing with telephone enquiries from both internal & external departments accurately and efficiently. For Imports:- Completing Import customs entries Liaising with Airlines, GSA's and Handling Agents * Dealing with Overseas Agent All hours and Shifts required!!!!! As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Our client, an industry leading organisation which provides award winning, time critical freight forwarding & logistics solutions, are recruiting for an AOG Operations Coordinator to be based at offices in the London Heathrow area. Working Hours: 4 on / 4 off, shift pattern: (Apply online only) On offer: An opportunity to join an award-winning organisation known as a leader within the field of aerospace logistics Genuine opportunities to grow within the business with a clear path to team leadership and supported by an award-winning team Opportunity to grow expertise through ongoing coaching, training and development sessions An attractive salary of £39K which includes £2,100 shift allowance Healthcare Cash Plan, including dental and vision Incremental holidays based on length of service, with an additional day off for your birthday Contributory pension scheme Life assurance Free onsite parking Main Purpose of the Role: The AOG Operations Coordinator will be responsible for completing shipments from start to finish within the AOG Operations team, ensuring excellent customer service at all times. This role plays a key part in the import / export process, managing documentation, liaising with suppliers, and ensuring compliance with customs regulations while providing timely support to customers. Duties and Responsibilities: Handle import / export processes from quotation to shipment completion, ensuring cost-effective and timely solutions for customers. Manage all documentation for import / export activities, including customs entries and delivery instructions, in line with compliance requirements. Provide excellent customer service by responding to emails and calls promptly, tracking shipments, and addressing inquiries. Ensure accurate record-keeping, billing within KPIs, and maintaining customer data in the company system. Ensure compliance with all statutory aviation requirements, health and safety policies, and the company’s Quality Management System. Provide timely and accurate quotations using Cargowise, converting them into live jobs and following up to secure business. To be Considered: Proven experience in AOG / Import / Export Thrives in a fast-paced, customer-driven environment. Has strong organisational, communication, and problem-solving skills. Demonstrates a solid understanding of UK customs law and procedures. Has experience with Customs Declaration Service and knowledge of Cargowise (preferred). Is proficient with Microsoft Office tools such as Word, PowerPoint, and Excel. Ideally has Dangerous Goods compliance certification. * Can work independently, using their initiative to assess data and propose solutions. For more details contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Key Responsibilities: Managing export and import shipments from start to finish Handling Dangerous Goods shipments and ensuring all procedures and regulations are followed Completing customs entries and ensuring full compliance with HMRC regulations Liaising with airlines, customers, overseas agents

Position: Senior Funeral Director Location: West London: W S Bond in Chiswick, W S Bond in Shepherd's Bush, and Ronald P Sherry & Son in Marylebone Job Type: Full-time, permanent Salary: £35,179.28 per annum Lead by example, and be there when families need you most As a Senior Funeral Director, you'll guide families through one of the hardest times of their lives with empathy and professionalism, and support your team to do the same. You'll spend around 70% of your time delivering and overseeing funerals, and the rest running the day-to-day operations of three branches across Chiswick, Shepherd's Bush and Marylebone. You'll lead a team of Funeral Directors, Funeral Service Operatives and Funeral Service Specialists, creating a culture where everyone is proud of their work and every family feels informed, respected and looked after. Our branches serve a diverse community, including a large Asian community, so you'll help families arrange funerals that respect a wide range of faiths, cultures and traditions. What you'll do Lead and support funeral services, delivering complex arrangements, running pre-funeral briefings, and observing your team's arrangements and funerals to keep care standards high Manage and develop your team, through recruitment, onboarding, 1:1s and performance reviews, and by managing rotas, holiday cover and training Care for the people who have died, making sure everyone in our care is looked after with timely, respectful, high-quality care, and that records and legal documents are always accurate Be on call, sharing the duty phone with your team so families can reach us whenever someone dies, day or night Lead local marketing and community engagement, building relationships with care homes, celebrants and local groups, and representing us at memorials and local events Go beyond funerals, making sure your team is trained to talk with families about funeral plans and the full range of our services What you'll bring Experience leading or managing a team, whether in the funeral sector or another service-led environment Funeral industry experience, including leading services and caring for people who have died, is a real advantage Experience managing people, including recruitment, performance management and resolving conflict Strong planning, documentation and compliance skills Resilience and calm under pressure, with the confidence to make decisions and delegate A full UK driving licence, as you'll be driving for the role Flexibility to work evenings and weekends, and to take your turn on call with the duty phone An understanding of Hindu, Sikh, Muslim and other faith and cultural funeral customs would be valuable, as would speaking community languages, for example Punjabi, Gujarati or Urdu. Experience covering more than one branch, a background in funeral plan sales, or a funeral qualification such as the Dip.FD would also be a bonus. You'll find full details in the job description. What you'll get 25 days' annual leave plus bank holidays, combined into one allowance you can book flexibly across the year Pension with contributions matched up to 4% Funeral discounts for your family: 100% off for your partner or child, 50% for your parents and 20% for your wider family A free online will with Farewill, one of our group brands My Staff Shop discounts at high street and online retailers Employee Assistance Programme, with free, confidential support whenever you need it Training and development, with clear routes to progress to Business Manager or Cluster Manager and support towards funeral qualifications Long Service Awards from 10 years Why Dignity Funeral Directors, part of Life Services Group Death is part of life, and being there for families when it matters is what we do. Do work that means something, in a business changing an industry for the better. Dignity Funeral Directors is part of Life Services Group, alongside The Crematorium and Memorial Group (CMG), Simplicity Cremations, Dignity Legal Services and Farewill. Our vision is to be the UK's leading end-of-life company, helping one in three people across the UK to plan for and deal with death, and we're proud to be named in the FT 500 Best UK Employers 2026, and a top 50 employer. Meaningful purpose. We're there for families at or planning for the hardest moments of their lives. We set high standards for ourselves and aim to lead the industry. Grow with us. Be part of a group with learning, apprenticeships and leadership routes across our brands, creating more opportunities for a fulfilling career. Shape the future. We're changing so we can be the UK's number one end-of-life provider. You'll have a say in that change. And you'll see what it delivers, for families and for the bottom line. Ready to lead by example? Click "Apply", and a member of our Talent Acquisition Team will be in touch. Find your Life's work. FCA statement Dignity Funeral Directors is part of Life Services Group, which includes FCA-regulated activities. Some roles may be subject to relevant training, screening, conduct and regulatory requirements. We'll confirm this during the recruitment process. Equality, diversity and inclusion Our vision is to connect with our clients, colleagues, company and communities based on our principles, while celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives, to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be treated as a direct application from the candidate, and no fees will be payable. Depending on the number of applications, we may close or extend the closing date for this role, so we recommend applying early. TPBN1_UKTJ

The role requires strong UK customs knowledge, industry experience, and a background in logistics or international trade management. Uxbridge, Greater London, is hiring a Logistics Compliance Manager to lead global trade compliance and export control.