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Air Export Operator (Temporary – Potential Permanent Opportunity) Location: Bristol Area Salary: £34,000 \n Hours: Monday to Friday, 9:00am – 5:30pm (1 hour lunch) Job Type: Full-time, Temporary with the possibility of a permanent position \n About the role: \n Our client is looking for an experienced Air Export Operator to join their busy Freight Forwarding team based in Bristol. This is an excellent opportunity for someone with Air Export experience who is available to start immediately and is looking for a role that could become permanent. \n What you'll do: \n Working within a fast-paced logistics environment, you will be responsible for managing Air Export shipments from booking through to departure, ensuring freight is moved efficiently whilst delivering exceptional customer service and maintaining compliance with all export procedures. \n Duties include: \n\n • Manage Air Export shipments from booking through to departure.\n, • Prepare and process Air Export documentation accurately.\n, • Liaise with customers, airlines, overseas agents and transport providers.\n, • Arrange bookings and coordinate collections.\n, • Ensure export documentation is completed correctly and on time.\n, • Assist with export customs procedures.\n, • Monitor shipments and provide customers with regular updates.\n, • Resolve any operational issues quickly and efficiently.\n, • Complete customer billing and maintain accurate shipment records.\n, • Ensure all operational files are completed in line with company procedures and KPIs.\n\n What you need: \n\n • Previous experience within Export Freight Forwarding is essential, ideally Air.\n, • Good understanding of Export procedures and documentation.\n, • Knowledge of CDS customs entries would be highly advantageous.\n, • Excellent communication and customer service skills.\n, • Strong organisational skills with the ability to manage multiple shipments.\n, • High level of accuracy and attention to detail.\n, • Ability to work independently and as part of a busy team.\n, • Good IT skills, including Microsoft Office.\n\n Why you’ll love this role: \n\n • Immediate start available.\n, • Temporary role with the opportunity to become permanent.\n, • Monday to Friday working hours – no weekends.\n, • Friendly and supportive team environment.\n, • Excellent opportunity to join a well-established freight forwarding business.\n, • Long-term career prospects for the right individual.\n\n How to apply: \n If you have Air Export Freight Forwarding experience and are looking for your next opportunity, we'd love to hear from you. Apply today to be considered for this exciting role. \n E: \n T: | \n • You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme (terms apply). \n Red Recruit specialise in Shipping, Freight & Logistics, Removals & Storage, Relocations and Fine Art recruitment. With over 25 years' experience, we are dedicated to matching talented professionals with leading employers across the industry. \n Red Recruit is an equal opportunities recruiter and welcomes applications from all suitably qualified candidates. \n Keywords / alternative titles: Air Export Operator, Air Export Clerk, Air Freight Export Coordinator, Air Freight Forwarder, Export Freight Operator, Air Cargo Export Coordinator, Customs Clearance.

Location: Belfast; Birmingham; Bristol; London Borough of Croydon; Leeds; Liverpool; Manchester; Newcastle upon Tyne; Nottingham; London Borough of Newham; Cardiff; Edinburgh; GlasgowSalary: 71,725 Learn more about the general tasks related to this opportunity below, as well as required skills. • 87,612 per yearEmployment: FlexibleCategory: Local Government FinancePosted: 2026-10-31Valid to: 2026-11-16Employer: HM Revenue and CustomsJob summaryDiscover what it’s like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.At HMRC, we want everyone to feel welcome and valued. We aim to be a place where everyone can do their best work, regardless of their background. We offer flexible work options to help you fit work into your life, and we're always looking for ways to make HMRC a great place to work. HMRC is one of the UK's biggest government departments. Almost everyone in the UK has some interaction with us. Each year, we collect over 800 billion from millions of people and businesses. This money helps pay for public services in the UK. Large Business employs around 2,500 people to assure the compliance of HMRC’s 2,000 largest and most complex customers. The size and global reach of our customers places international tax issues at the forefront of our work to ensure they comply fully with their tax obligations. What we offerAt HMRC, we care about our people and their work-life balance. We offer a 37-hourworking week with the option of hybrid working, allow you to work both from the office and from home. We also offer flexitime, giving you the freedom to manage your working hours to suit your lifestyle. We provide excellent holiday entitlement, giving you the time you need to relax and recharge. We care about the well-being of our employees and offer a range of support and resources to help you look after your physical, mental, and emotional well-being.We will support you as you move to HMRC and offer on-the-job training and development to help you achieve your career goals. We are a large organisation, so there are many opportunities to change roles and advance your career.Job descriptionWe are looking for a Transfer Pricing Economist with senior leadership experience. You will play an integral role in strengthening HMRC’s efforts to close the tax gap. Leading and supporting on some of the most adventurous, technical and high-profile Transfer Pricing enquiry cases for some of the UK’s largest multinational groups. Your workload will be varied, consisting of enquiry work, risk assessment, real-time working, agreement of some Advance Pricing Agreements (APAs), Mutual agreement procedures (MAP) and Advance thin capitalisation agreements (ATCAs) and will involve interacting with external customers and their representatives across a range of industries. You will work as a team with a number of key colleagues across the organisation including Customer Compliance Managers, cross-tax regime technical specialists, policy, solicitors and accountants. You will actively assist colleagues to develop their skills and knowledge. You will enjoy a dynamic work load, working across different sectors and industries, both financial and non-financial and a significant degree of autonomy. Your role requires a knowledge of the Organisation for Economic Co-operation and Development (OECD) Transfer Pricing Guidelines and familiarity with their application in the UK. There will be opportunities to influence policy, implement the international strategy, develop innovative solutions and build the international community. This is a technical leadership role with no line management responsibilities. Travel may be required from time to time to fulfil this role, for example to attend customer meetings.Key Responsibilities Applying commercial experience and knowledge to perform Intellectual Property and royalty valuations, financial transaction structuring, value chain analysis and to analyse value drivers and key economic risks in businesses Applying microeconomic and financial economic concepts and tools such as data analysis and modelling, bargaining power analysis, financial econometric analysis, etc Developing and leading innovative microeconomics-based solutions enabling tax compliance case teams and the wider international tax community to identify and resolve tax/transfer pricing and diverted profit risks in high-profile and significant cases Sharing knowledge and building capability in others by running workshops and training events across the country Developing and mentoring junior members of a team Working collaboratively with colleagues to drive forward HMRC’s arguments and settle enquiry cases appropriately Assisting in the development of the organisation’s strategy in terms of responding to international tax risks and ensuring the national delivery of this strategy Playing an active role as a senior leader in LB and across HMRC, driving innovation and positively influencing at all levelsPerson specificationThe successful applicant will need to demonstrate relevant experience and effective delivery of the following essential criteria and hold one of the qualifications listed in the Qualifications section below.Essential Criteria Significant recent experience of applying microeconomics and financial economics to multinational businesses in relation to transfer pricing gained in HMRC, Industry, Practice or in academia. Excellent understanding of OECD Transfer Pricing Guidelines. Excellent communication skills • both written and verbal. Strong Stakeholder management and collaborations skills • ability to work across a range of stakeholders both internally and externally plus mentoring junior colleagues.QualificationsA first or upper second-class honours degree in economics (or international equivalent), or a postgraduate degree in economics. If it is a joint economics degree, at least 50% of the total course credits must be in economics.The panel may consider significant relevant experience at a sufficiently similar level of seniority to the role being advertised in place of the above qualification requirement and this will be considered and judged on its own merits.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office closuresFor more information on where you might be working, review this information on our locations.If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.These sites are:Benton Park View, Newcastle • moving to Pilgrims Quarter, NewcastleYou will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.Technical skillsWe'll assess you against these technical skills during the selection process:presentation covering economic standardspresentation covering transfer pricing.BenefitsAlongside your salary of 71,725, HM Revenue and Customs contributes 20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension • We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.How to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history, qualifications and previous experiences. Please attach your CV as a separate additional document in either PDF or word format no bigger than 5MB Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered. Please do not include any personal details in your document title.Your CV, in particular your job role descriptions, key responsibilities per role and your key achievements per role, will be assessed against the Essential Criteria outlined in the advert. Please ensure your CV contains full details on your previous employers but does not include your full name and contact details to ensure a blind sift can be undertaken. Further details around what this will entail are listed on the application form.Recruitment timelineSift (application review) • w/c 16/11/26Interviews: w/c 07/12/26 and 14/12/26Interview results notification – w/c 21/12/26We will try to meet the dates set out in the advert, however on occasions these dates may changeSiftAt full sift your CV will be assessed, with the successful candidates being invited to interview.We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, you will be will be assessed on Experience and Technical skills.You will be asked questions to assess your experience and explore in detail what you are capable of, and this is an opportunity to evidence your expertise. You will also be required to provide up to two short presentations of about 20 minutes each on questions provided during the interview covering technical economic standards and transfer pricing. Further information will be provided to successful candidates prior to interview.Interview guidance will be provided before interviews. Interviews will take place via video link. Candidates will be required to have access to: A laptop (personal or work) with a working webcam Good internet connection Microsoft Teams Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.If you are successful following an interview, we offer flexibility regarding start dates in order to accommodate applicants with differing notice periods and individual circumstances. We welcome applications from candidates in a range of situations.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account. Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Merit ListAfter interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs. Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Important information for existing HMRC contractual homeworkers:This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants • GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Mark BeadlesEmail : teamEmail : informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. xrnqpay For further information on bringing a complaint to the Civil Service Commission please visit their website.

Implementation Manager - Bristol Regional Centre - 3 Glass Wharf About the job Job summary Discover a career in your hands at HMRC. Whether youre seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention Centre. The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention. Job description The Fraud Prevention Centre (FPC) is a critical component of HMRCs security and fraud prevention ambition. As the organisation continues to develop and mature this capability, we are seeking an experienced Implementation Manager to support the delivery of change across the FPC-led portfolio. This role will help ensure that change arising from programmes, projects, policy, and standards is successfully implemented into operational environments. The post holder will support the planning, coordination, and embedding of change activities, helping teams understand impacts, prepare for implementation, realise benefits, and adopt new ways of working. Working closely with delivery teams, subject matter experts, operational colleagues, and stakeholders across HMRC, the role will contribute to the effective implementation of identity-related policies, standards, and data governance requirements. Through supporting change delivery and operational adoption, the post holder will help strengthen fraud prevention capability and improve the consistency and effectiveness of controls across the Fraud Prevention Centre. Person specification Support the delivery of Business Change activity across the Fraud Prevention Centre, helping ensure change is planned, implemented, adopted, and embedded effectively. Develop and maintain implementation and readiness plans for assigned projects and initiatives, ensuring impacts, dependencies, risks, and outcomes are identified and managed. Build and maintain effective working relationships with security and identity fraud protection SMEs, programme teams, operational stakeholders, and business areas to support successful implementation. Facilitate workshops, meetings, and engagement activities to support stakeholder readiness and the adoption of new controls, tools, and processes. Support Business Change communications and implementation activities, working with Project Managers and Benefits Managers to promote successful transition into business-as-usual operations. Assist in translating policy, standards, and project requirements into practical implementation activities that can be delivered within operational environments. Provide advice and support on the application of identity policies and standards, working with specialist colleagues to ensure solutions are implemented consistently. Support data governance and compliance activities, helping ensure appropriate controls relating to access, retention, handling, and classification are considered during delivery and implementation. Identify and manage risks, issues, and dependencies relating to change implementation, escalating where appropriate and contributing to effective resolution. Monitor implementation progress, capture lessons learned, and contribute to continuous improvement of change management practices across the FPC. Essential Criteria Candidates must demonstrate experience in the following areas: Supporting or managing the implementation of change within operational environments, ensuring activities are delivered effectively and adopted by users. Contributing to the delivery of business change activities, including impact assessment, stakeholder engagement, implementation planning, readiness assessment, and benefits tracking. Working with a range of stakeholders to support the adoption of new processes, controls, systems, or ways of working. Experience of working in, or alongside, Identity and Access Management (IAM), security, fraud prevention, or a related operational environment. Understanding and applying policies, standards, or governance requirements within project delivery or operational change activities. Supporting data governance, information management, or compliance activities, including awareness of controls relating to access, retention, handling, or classification of information. Managing multiple priorities and delivering outcomes in a fast-paced and sometimes ambiguous environment. Desirable Criteria Must hold or willing to achieve CSIMP. Experience working in government, regulatory, security, fraud prevention, or large operational environments. Holding a recognised change, project, or delivery qualification (for example APMG Change Management, PROSCI, PRINCE2 Foundation/Practitioner, AgilePM, MSP, or equivalent experience). Knowledge of identity, security, information assurance, data protection, or related disciplines. Experience supporting organisational change, business readiness, or operational implementation activities. Familiarity with structured change management methodologies and continuous improvement approaches. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a Further Location Preferences (optional) field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, its important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance. Additional Security Information The successful candidate will be required to hold National Security Vetting at Security Check level or a willingness to obtain it before starting the role. They may also be required to apply for National Security Clearance at Developed Vetting once in the role. Benefits Alongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should provide details of your last 3 job roles with 100 word per role detailing skills, experience, relevant qualifications. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held onyour CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your Experience will be assessed in the form of Experience based questions, you will be asked Strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This is an example of a strengths-based question "It is often said that the customers needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date). To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly. Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship. The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier. If successful in your application, you will need your National Insurance number for the onboarding process. Download the HMRC app now and save your National Insurance number to your digital phone wallet. How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID. Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition. You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services. Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account. Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Technical Support If you are experiencing problems that cannot be resolved by our help section, then technical support is available. You will receive a reply in 2 working days. Additional Security Information Please note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time. Important information for existing HMRC contractual homeworkers: Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role. Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window). The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations. Questions relating to an individual application must be emailed as detailed later in this advert. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. New entrants will join on the minimum of the pay band. Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract. If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements Open to UK nationals only. Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

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