Sports administration jobs in London

Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024

The Spanish Way FC - Part-time Office Assistant - 20 hrs per week - Competitive rates Schedule: Monday to Friday, 12:00 - 16:30 - Flexible time Job Description: The Spanish Way FC Ltd, an accredited football and sports company based in South West London, is seeking a part-time office assistant to join our team at our headquarters. We are looking for a highly organized individual with attention to detail and exceptional communication skills to support our daily operations in the office. Main Responsibilities: 1. Answer incoming and outcoming phone calls and manage inquiries effectively. 2. Manage and maintain the company's social media, website and physical and online correspondence. 3. Support administrative tasks such as filing documents, preparing quotes and invoices, and maintaining accurate records. 4. Coordinate and schedule coaches sessions, dealing with customers needs, manage the team calendar (training reminders), leagues fixtures, venue bookings, payments, etc.. 5. Assist in preparing materials for presentations and events within the Club. 6. Collaborate closely with other departments to ensure smooth and efficient communication. Requirements: 1. Previous experience in a similar role for 1 - 2 years. 2. Excellent verbal and written communication skills in English. (Spanish skills would be a great addition but not necessary) 3. Strong organizational skills and attention to detail. 4. Ability to work both independently and as part of a team. 5. Basic knowledge of office software (e.g., Microsoft Office). 6. Availability to work Monday to Friday from 12:00 to 16:30 or similar 7. Coaching skills would be a great addition (extra hours) but not necessary We Offer: 1. A dynamic and collaborative work environment. 2. Opportunities for learning and professional development. 3. Competitive compensation. 4. Schedule flexibility. 5. Potential for growth within the company. 6. Being part of a growing company within the sports industry If you are interested in joining our team and contributing to the success of The Spanish Way FC, please send us your resume and cover letter highlighting your relevant experience and why you believe you would be a good fit for this position! Job Type: Part-time Salary: £11.50-£14.50 per hour Expected hours: 20 per week Benefits: Company pension Employee discount Flexitime Free parking On-site parking Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Customer service: 1 year (required) Language: Spanish (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person