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Digital Analyst - 12 Month Fixed Term Contract \n Hybrid - Manchester (2x days per week) \n £45,000 - £52,000. \n \n This is an excellent opportunity for a Digital Analyst to join a well-established organisation investing heavily in its digital products and customer experience. You'll play a key role in turning digital data into actionable insights, helping product and marketing teams make informed decisions that drive measurable business impact. \n \n The Company \n They are a large, customer-focused organisation with a strong digital presence and an ongoing commitment to data-driven decision making. Their digital team works across a range of online products and platforms, continually improving customer journeys through insight, experimentation and optimisation. With a collaborative culture and a focus on professional development, they offer a supportive environment where analytical talent can thrive. \n \n The Role \n You will be responsible for: \n\n • Delivering web and app analysis to support digital product development and marketing initiatives.\n, • Working across multiple data sources to identify opportunities, challenges and areas for optimisation.\n, • Providing actionable insights and recommendations to influence product roadmaps and business priorities.\n, • Supporting stakeholder decision making through reporting, dashboards and data visualisation.\n, • Managing and maintaining tracking implementations within Google Tag Manager.\n, • Supporting the ongoing development and governance of Google Analytics environments.\n, • Identifying and resolving data quality and tagging issues in collaboration with technical and analytics teams.\n, • Contributing to experimentation, testing strategies and performance measurement across digital products.\n\n \n Your Skills & Experience \n\n • Strong commercial experience using Google Analytics 4.\n, • Hands-on experience with Google Tag Manager, including tags, triggers, custom variables and data layers.\n, • Experience creating dashboards and communicating insights through visual reporting tools such as Looker Studio or Power BI.\n, • Strong analytical and problem-solving capability.\n, • Excellent attention to detail and a proactive approach to learning and development.\n, • Ability to manage competing priorities and collaborate effectively across multiple teams.\n, • Experience presenting recommendations to both technical and non-technical stakeholders.\n, • SQL and BigQuery experience would be advantageous.\n\n \n What They Offer \n\n • Competitive salary.\n, • Hybrid working in Manchester.\n, • Exposure to a broad range of digital analytics, optimisation and product initiatives.\n, • Ongoing professional development and learning opportunities.\n, • A collaborative environment with opportunities to broaden your technical and commercial analytics skills.\n, • Clear opportunities to grow your career within a data-driven organisation.\n\n \n How to Apply \n If you're a Digital Analyst with strong Google Analytics 4 and Google Tag Manager experience and are looking for your next challenge in London, apply today to learn more about this opportunity.

\n Digital Analyst (12 Month FTC) \n £45,000-£50,000Stockport - Hybrid (2 days per week onsite)12 Month Fixed-Term Contract \n I'm hiring a Digital Analyst for a leading UK health and life insurance business, supporting a major programme of digital transformation across web and app experiences. \n This is a fantastic opportunity for someone with strong web analytics experience who wants to work across product, marketing, CRM, and customer experience teams, helping shape how digital journeys are measured, optimised, and improved. \n The role \n Reporting into the Digital Analytics Manager, you'll be the go-to analyst for website and app performance, helping stakeholders understand customer behaviour and make data-driven decisions. \n You'll work across: \n\n • Product teams\n, • Marketing & Acquisition\n, • CRM\n, • Digital Experience\n, • App development initiatives\n\n The role combines analytics, reporting, tagging, and implementation, making it ideal for someone who enjoys both insight generation and hands-on digital analytics work. \n What you'll be doing \n\n • Analyse customer behaviour across web and app journeys\n, • Support product teams with performance analysis and optimisation opportunities\n, • Identify opportunities to improve conversion, engagement, and customer experience\n, • Deliver reporting, dashboards, and stakeholder insights\n, • Support experimentation and optimisation initiatives\n, • Manage and maintain tagging implementations using Google Tag Manager\n, • Support the management of Google Analytics 4 and digital measurement frameworks\n, • Work with technical teams to improve tracking and data quality\n, • Support the rollout and measurement of a growing mobile app proposition\n\n What they're looking forEssential \n\n • Strong Google Analytics 4 experience\n, • Experience using Google Tag Manager, including tags, triggers, variables, and data layers\n, • Experience working with digital, web, or customer analytics\n, • Dashboarding and visualisation experience (Looker Studio, Power BI, or similar)\n, • Strong stakeholder communication skills\n, • Excellent problem-solving and analytical skills\n\n Nice to have \n\n • Adobe Analytics\n, • BigQuery / SQL experience\n, • App analytics experience\n, • Product analytics tools such as Mixpanel\n, • Insurance, financial services, or digital product environments\n\n Why join? \n\n • Work on both website and mobile app analytics\n, • Exposure to product, marketing, CRM, and digital teams\n, • Join a business investing heavily in digital transformation\n, • Small team with broad exposure and ownership\n, • Opportunity to influence customer journeys and digital strategy\n\n Package \n\n • £45,000-£50,000 salary\n, • 12-month FTC\n, • Hybrid working (2 days per week in Stockport)\n, • Strong benefits package\n, • Potential future opportunities beyond the contract\n\n Interview process \n\n • Stage 1: Hiring Manager interview\n, • Stage 2: Final interview\n\n

About the job \n \n Senior Analytics Manager | Remote/Hybrid (UK-based) | Up to £70K \n Massive plus if you can go to the office in Manchester Hybrid \n \n Want to learn from some of the UK's leading Google Marketing Platform experts, while genuinely shaping the direction of a fast-growing analytics agency? \n \n This is a newly created senior role with a scale-up that helps clients embed data at the heart of their business strategy — specialising in measurement, privacy and activation across the Google Marketing Platform. You'll join as an early team member with real influence over how the agency grows, not just another hire filling a seat. \n \n What you'll be doing: \n Partnering with clients to define and develop measurement strategy \n Leading analytics audits for new business, and delivering full GA4 configurations \n Working directly with client developers to design dataLayer schemas \n Implementing GA4 across GTM, Tealium and other tag management platforms \n Owning client relationships as a true partner — not a supplier \n Line managing and mentoring a small delivery team \n Staying ahead of trends and innovation across web analytics and data \n \n What you'll bring: \n 3+ years' hands-on experience, working at expert level with GA4 — essential \n Strong GTM knowledge — essential \n Broader GMP experience: BigQuery, Looker Studio, DV360, SA360 \n A track record delivering technically complex projects across varied industries \n Comfort with JavaScript, jQuery, CSS, Python or HTML \n Experience managing or mentoring others \n A self-starter mindset — curious, driven, client-obsesse \n The details: \n Up to £70,000 depending on experience \n Fully remote — must be based in the UK with the right to work in the UK \n Close-knit, family-feel culture with real say in the agency's future \n \n Please only apply if you have the relevant experience. \n \n If you're technically sharp, love solving complex analytics problems, and want a role where your voice actually matters — we'd love to hear from you. \n

We’re on the lookout for a Supply Chain Operations Manager to drive CONDUCTR’s day-to-day supply chain, turning business demand into effective purchasing, smooth logistics and the right materials in the right place at the right time. \n \n About Us: \n \n CONDUCTR is a dynamic collective of designers, technologists, media experts, producers & engineers. The vision is simple - fuse the creativity of a design studio, with the innovation of a tech lab, to create a one-stop shop for extraordinary guest-centric, 360 attraction experiences. \n \n Key Responsibilities: \n \n Demand Planning & Business Coordination \n\n • Work with relevant business functions to understand demand and translate approved requirements into purchasing, replenishment and delivery activity.\n, • Consolidate product forecasts, project requirements and production plans into an operational purchasing plan.\n, • Challenge incomplete or unclear requirements where they could affect supply or delivery.\n, • Monitor stock, open orders, supplier lead times and material requirements, identifying shortages and risks early.\n, • Provide clear information on stock availability, material status and supply risks.\n, • Resolve or escalate conflicting or changing requirements.\n, • Ensure purchasing is based on approved specifications, BOMs and build requirements.\n\n \n Purchasing & Supplier Management \n\n • Manage the day-to-day purchasing process within agreed purchasing authorities and controls.\n, • Raise, issue, amend and manage purchase orders accurately and on time.\n, • Manage routine supplier communication, order confirmation, expediting and delivery issues.\n, • Maintain accurate purchasing and open-order records.\n, • Ensure purchasing reflects agreed supplier arrangements, pricing and lead times.\n, • Coordinate the operational onboarding of approved suppliers, working with the Head of Strategic Supply Chain and Finance to ensure the required purchasing, commercial and system information is in place.\n, • Resolve routine supplier performance, delivery and order issues.\n, • Coordinate supplier returns, replacements, credits or RMAs where required.\n, • Escalate significant commercial, contractual, capacity or supplier issues to the Head of Strategic Supply Chain.\n, • Manage complex, urgent or priority purchasing requirements where required.\n\n \n Replenishment, Stock & Inventory \n\n • Own routine replenishment and repeat-component ordering for established products.\n, • Maintain appropriate reorder points, minimum stock levels and safety-stock parameters.\n, • Maintain appropriate stock levels against agreed demand.\n, • Use stock information provided by the Stock & Inventory Controller to support purchasing and replenishment decisions.\n, • Identify shortages, excess stock and changing demand early and take appropriate action.\n, • Review obsolete, damaged, excess or slow-moving stock and recommend appropriate action.\n, • Ensure stock write-offs or disposal follow the agreed approval process and financial controls.\n\n \n Logistics, International Trade & Material Readiness \n\n • Coordinate domestic and international inbound and outbound shipments.\n, • Arrange routine freight and courier activity where required.\n, • Manage international shipping requirements, including Incoterms, duties, customs and import/export documentation.\n, • Coordinate with Finance, suppliers and logistics partners on foreign-currency considerations where relevant.\n, • Maintain visibility of ordered, outstanding and at-risk materials.\n, • Coordinate material readiness for product builds, R&D activity, scenic production and project delivery.\n, • Resolve routine logistics issues and escalate significant risks that could affect delivery.\n\n \n Damaged, Incorrect & Non-Conforming Goods \n\n • Ensure damaged, incorrect or non-conforming deliveries are resolved promptly.\n, • Work with the Stock & Inventory Controller to ensure affected goods are correctly identified, recorded and isolated where required.\n, • Coordinate replacement, return, credit or other action with the supplier.\n, • Involve Engineering, Product Engineering, Show Set or other relevant technical owners where technical acceptance is required.\n, • Escalate recurring or significant supplier-performance issues to the Head of Strategic Supply Chain.\n\n \n Strategic Supply Chain Interface \n\n • Work closely with the Head of Strategic Supply Chain on supplier performance, sourcing decisions and escalations.\n, • Implement agreed supplier and sourcing arrangements.\n, • Provide operational feedback on supplier performance, delivery reliability and recurring issues.\n, • Escalate significant commercial, capacity or supplier risks.\n, • Support strategic supplier reviews where operational input is required.\n\n \n Process, Reporting & Team Management \n\n • Maintain clear reporting on purchasing, stock, supplier performance, logistics and material readiness.\n, • Maintain agreed operational supply-chain KPIs.\n, • Identify recurring issues and implement practical improvements within purchasing, logistics and inventory processes.\n, • Maintain appropriate purchasing controls, process discipline and data quality.\n, • Work with Finance as ERP and financial-process owner.\n, • Ensure purchasing requests follow agreed approval and authority processes.\n, • Line-manage and develop the Stock & Inventory Controller.\n, • Coordinate purchasing, stock and logistics activity against business priorities.\n\n \n You Should Have: \n \n\n • Experience in purchasing, supply-chain operations, procurement operations or logistics.\n, • Strong purchase-order administration and supplier-expediting experience.\n, • Experience in demand planning, replenishment or stock control.\n, • Ability to translate business requirements into clear purchasing and supply actions.\n, • Strong organisation, process discipline and attention to detail.\n, • Experience managing supplier communication and delivery follow-up.\n, • Experience with international inbound and outbound trade, including Incoterms, duties, customs requirements, international shipping and foreign-currency considerations.\n, • Experience using purchasing, ERP or inventory systems.\n, • Ability to manage competing priorities and operational issues.\n, • Strong stakeholder and supplier communication.\n, • Experience maintaining accurate operational records and reporting.\n, • Practical process-improvement capability.\n, • Ability to manage and develop a direct report.\n, • Ability to work closely with a strategic supply-chain lead while retaining responsibility for day-to-day execution.\n\n \n It would be great if you have: \n \n\n • Experience in engineering, manufacturing, R&D, scenic production or project-delivery environments.\n, • Inventory or warehouse-management experience.\n, • Experience supporting both repeatable products and bespoke projects.\n\n \n What We Offer: \n \n\n • A competitive salary and benefits package.\n, • A vibrant, inclusive, and dynamic work environment.\n, • Opportunities for personal and professional growth.\n, • A chance to be part of a forward-thinking team making a real difference.\n\n \n What it's like working at CONDUCTR: \n \n CONDUCTR is proud to be recognised as a Great Place to Work®, officially certified for our outstanding workplace culture and employee satisfaction. We’ve also been named on the UK’s Best Workplaces™ 2026 list, recognised as a top 50 company to work for in the UK. We’re also honoured to be placed on UK’s Best Workplaces™ lists for: Wellbeing, Development, Women, and Tech, ranking highly among the top 100 companies for employee support, growth and career development - and we’re just getting started! \n \n On top of that, we’re one of the UK’s fastest growing companies - recently ranked 5th nationwide - creating exciting opportunities for our team to grow as fast as the business. \n \n Our 5 core values articulate this best, and we are looking for people who can demonstrate them: \n \n\n • We go above and #beyond\n, • We work as a #team & make it fun\n, • We creatively #kick-ass\n, • We #do it efficiently, on time & on budget\n, • We deliver work that makes us #proud\n\n \n Does this sound like the job for you? \n \n Apply via this post with your CV and share your linked in profile. If you sound like you are a good fit, we will reach out for an initial, informal chat.

12 Month Fixed Term Contract \n Hybrid - Manchester (2x days per week) \n £45,000 - £52,000. \n \n This is an excellent opportunity for a Digital Analyst to join a well-established organisation investing heavily in its digital products and customer experience. You'll play a key role in turning digital data into actionable insights, helping product and marketing teams make informed decisions that drive measurable business impact. \n \n The Company \n They are a large, customer-focused organisation with a strong digital presence and an ongoing commitment to data-driven decision making. Their digital team works across a range of online products and platforms, continually improving customer journeys through insight, experimentation and optimisation. With a collaborative culture and a focus on professional development, they offer a supportive environment where analytical talent can thrive. \n \n The Role \n You will be responsible for: \n\n • Delivering web and app analysis to support digital product development and marketing initiatives.\n, • Working across multiple data sources to identify opportunities, challenges and areas for optimisation.\n, • Providing actionable insights and recommendations to influence product roadmaps and business priorities.\n, • Supporting stakeholder decision making through reporting, dashboards and data visualisation.\n, • Managing and maintaining tracking implementations within Google Tag Manager.\n, • Supporting the ongoing development and governance of Google Analytics environments.\n, • Identifying and resolving data quality and tagging issues in collaboration with technical and analytics teams.\n, • Contributing to experimentation, testing strategies and performance measurement across digital products.\n\n \n Your Skills & Experience \n\n • Strong commercial experience using Google Analytics 4.\n, • Hands-on experience with Google Tag Manager, including tags, triggers, custom variables and data layers.\n, • Experience creating dashboards and communicating insights through visual reporting tools such as Looker Studio or Power BI.\n, • Strong analytical and problem-solving capability.\n, • Excellent attention to detail and a proactive approach to learning and development.\n, • Ability to manage competing priorities and collaborate effectively across multiple teams.\n, • Experience presenting recommendations to both technical and non-technical stakeholders.\n, • SQL and BigQuery experience would be advantageous.\n\n \n What They Offer \n\n • Competitive salary.\n, • Hybrid working in Manchester.\n, • Exposure to a broad range of digital analytics, optimisation and product initiatives.\n, • Ongoing professional development and learning opportunities.\n, • A collaborative environment with opportunities to broaden your technical and commercial analytics skills.\n, • Clear opportunities to grow your career within a data-driven organisation.\n\n \n How to Apply \n If you're a Digital Analyst with strong Google Analytics 4 and Google Tag Manager experience and are looking for your next challenge in London, apply today to learn more about this opportunity.

CREATIVE PROJECT MANAGER – GLOBAL TECHNOLOGY-LED BUSINESS \n \n This is an opportunity for a Mid-Weight Creative Project Manager to join a fast-moving global creative team supporting a broad portfolio of marketing work. You’ll own your own workload of small-to-medium creative projects from brief through to delivery, acting as the essential bridge between internal stakeholders and creative specialists. \n \n It’s a role for someone who enjoys pace, variety and autonomy - someone who can bring structure to busy creative environments while being proactive enough to spot gaps, challenge unclear requests and keep work moving. \n \n What they need \n\n • Someone who can independently own a portfolio of creative projects, managing multiple pieces of work simultaneously rather than simply supporting a senior PM. You’ll be responsible for timelines, deliverables, reviews, approvals and stakeholder communication from start to finish, with senior support available when work genuinely becomes more complex or strategically significant\n, • Someone who is comfortable operating in a high-volume creative environment, where the workload isn't exclusively made up of large campaigns. You’ll be managing a constant flow of BAU creative alongside smaller campaigns and projects, so strong prioritisation and the ability to keep multiple moving parts under control are essential (agency background highly desirable)\n, • A design/creative PM who can turn ambiguity into action, particularly when stakeholders submit incomplete or poorly defined requests. You’ll need the confidence to ask the right questions, challenge unrealistic timelines or scope, and help shape requests into clear, workable briefs for the creative team\n, • Someone who understands how creative teams actually work, ideally having operated within an agency, studio or in-house creative environment. You don't need to be a designer, but you should understand the realities of creative workflows, dependencies, feedback cycles, approvals and the time required to produce good work\n, • Someone who is proactive, commercially aware and collaborative, who sees project management as much more than maintaining a tracker. You’ll build trusted relationships with your internal marketing stakeholders, understand their priorities and find ways to make the creative process work better for everyone involved\n\n \n What you're great at \n\n • Creative project management, with proven experience managing multiple concurrent projects from briefing through to final delivery across an agency, studio or in-house creative environment\n, • Workflow and delivery management, including timelines, milestones, resource coordination, dependencies, approvals, scope management, risk identification and status reporting\n, • Stakeholder management, with the confidence to work directly with marketing stakeholders, creative teams and senior colleagues, keeping people informed while diplomatically pushing back when requests, timings or expectations need challenging\n, • Creative workflow tools and systems, with experience using project/workflow management platforms and maintaining clear, accurate visibility of workloads, priorities and project status\n, • AI and process innovation, with an interest in how AI-supported tools and smarter workflows can remove unnecessary admin, improve efficiency and help creative teams spend more time on the work that matters\n\n \n What you'll get \n\n • Manchester-based, with a hybrid working model expected to be around 2–3 days in the office, with the wider creative team distributed internationally\n, • Genuine ownership of your own portfolio of creative work, rather than operating purely as support for a Senior PM\n\n

Technical SEO Manager | Manchester \n \n We are hiring for a Technical SEO Manager to join an established digital agency in Manchester. \n \n This is hands-on technical SEO role for someone who can combine strong technical expertise with confident client and account management. You will work across a portfolio of clients, developing and delivering technical SEO strategies that directly improve organic performance and commercial results. \n \n The role will cover: \n\n • Technical SEO audits, health checks and website migrations\n, • Crawlability, indexation and site architecture\n, • Core Web Vitals and site performance\n, • Schema and structured data\n, • JavaScript rendering and technical diagnostics\n, • International SEO\n, • Server log analysis and crawl data\n, • Technical SEO strategy and implementation\n, • Monitoring organic performance and identifying opportunities\n, • Presenting technical recommendations and performance insights to clients\n, • Working closely with account teams and other digital specialists\n, • Using automation, AI and emerging search technologies to improve SEO delivery\n, • Supporting AI Search and LLM visibility strategies\n\n \n We are looking for someone with: \n\n • Strong hands-on Technical SEO experience, ideally within an agency or consultancy\n, • Experience managing technical SEO across multiple client accounts\n, • Strong client-facing and stakeholder management skills\n, • Experience with technical audits, migrations and complex websites\n, • Knowledge of tools such as Screaming Frog, Sitebulb, Ahrefs, Google Search Console, GA4 and Looker Studio\n, • Strong analytical and problem-solving ability\n, • Confidence translating complex technical issues into clear commercial recommendations\n, • An understanding of AI Search, LLMs and the changing search landscape\n\n \n This could suit an established Technical SEO Manager or senior SEO specialist looking for greater strategic ownership and client exposure.

STUDIO TRAFFIC MANAGER - GLOBAL TECHNOLOGY-LED BUSINESS \n \n This is a great opportunity to join a growing global creative function within a large, internationally established business at an important point in its evolution. \n \n The business is investing in its creative capability and bringing together a more connected, ambitious and agile studio model across multiple markets. There is already a talented group of creatives in place, and the opportunity now is to help create the structure, process and rhythm that allows that team to operate at its best. This is a role for someone who genuinely enjoys being the person who brings calm to complexity. Someone who can look across a busy studio, understand everything that's happening, spot the gaps before they become problems, and make sure the right people are working on the right things at the right time. \n \n The creative workload is varied and fast-moving, covering social and digital content, campaigns, product and marketing activity, events, presentations, commercial materials and a high volume of day-to-day creative requests. You'll sit at the heart of that activity, working closely with creative leadership, designers, project teams and wider stakeholders to make sure the studio is operating efficiently and creatively. \n \n What they need - \n\n • Someone who can bring order to complexity - you'll have an overview of what's happening across the studio, understand priorities and dependencies, and make sure work is moving through the right stages without things falling through the cracks\n, • A natural organiser and problem solver, you'll be able to look at a busy pipeline and quickly see the puzzle: what's coming in, what's in progress, where the bottlenecks are, where capacity is stretched and where something needs attention\n, • Someone who can create calm in a high-volume environment - the studio will be managing a significant volume of work across multiple creative disciplines and stakeholders. You'll bring structure, clarity and a calm head, particularly when priorities change or deadlines move\n, • Someone who understands creative workflows - you'll know how creative teams work and what they need from a strong traffic or workflow process. You'll be comfortable balancing deadlines, resource, quality and stakeholder expectations without creating unnecessary bureaucracy\n, • A studio traffic manager who's comfortable working across a complex organisation. You'll be coordinating activity across different teams, markets and stakeholders, often without having direct authority over the people involved. Clear communication, diplomacy and the ability to influence will be important\n\n \n What you're great at - \n\n • Studio traffic and workflow management - you'll have experience managing the flow of creative work through a busy studio, agency or in-house creative environment, ideally across multiple disciplines and workstreams\n, • Planning and prioritisation - you're highly organised and able to manage competing deadlines, shifting priorities and multiple stakeholders without losing sight of the bigger picture\n, • Resource and capacity awareness - you'll have a strong understanding of who is doing what, where capacity exists and where potential gaps or bottlenecks are emerging, helping the studio make better decisions about workload and resource\n, • Creative project coordination - you're comfortable working alongside designers, creatives, project managers and senior creative leadership, understanding enough about the creative process to anticipate what teams need and keep work moving\n, • Systems and tooling - experience with workflow or project management platforms is important. Prior experience with complex workflow platforms would be valuable. More importantly, you'll be someone who can learn a new system quickly and help others get the most from it\n, • Communication and stakeholder management - you'll be confident communicating with creative teams and senior stakeholders, managing expectations, flagging risks early and keeping everyone aligned on what's happening\n\n \n What you'll get – \n\n • Manchester-based, with a hybrid working model expected to be around 2–3 days in the office, with the wider creative team distributed internationally\n, • The opportunity to join and help shape a growing global creative function at an important point in its evolution.\n, • A central role in creating the process, structure and ways of working that allow a busy creative studio to operate effectively.\n\n

SENIOR DESIGN PROJECT MANAGER - ACCOUNT MANAGEMENT GLOBAL CREATIVE TEAM \n \n A great opportunity for a Senior Design Project Manager to sit at the heart of a growing global creative function, acting as the bridge between marketing stakeholders and the creative team. This is primarily a project management role, but with a strong relationship-management element: you'll become the trusted partner for a defined group of stakeholders, helping them shape what they need before it reaches the creative team. \n \n The environment moves at pace, with a mixture of larger campaigns and multiple smaller, fast-moving projects running simultaneously. You'll need to be highly organised, calm under pressure and confident enough to challenge when a brief isn't ready or a request isn't quite right, rather than simply passing it on and managing the consequences later. \n \n The opportunity is particularly suited to someone who enjoys being proactive rather than reactive. You'll build genuine relationships with your stakeholder groups, understand their priorities and areas of marketing, and become someone they come to early for advice. You'll need enough creative understanding to translate between marketers and creatives, know what information is missing from a brief and understand when to bring in senior creative leadership. \n \n What they need – \n\n • A project manager who can own both delivery and relationships. You'll manage projects from initial scoping through to delivery, while becoming a trusted day-to-day partner for a defined group of stakeholders across the business\n, • Someone proactive rather than purely brief-led, you'll want to understand what's coming down the line, have regular conversations with stakeholders and help shape requirements before they formally reach the creative team\n, • A strong bridge between marketing and creative - you'll be comfortable translating business and marketing objectives into something creatives can work with, while equally being able to explain creative considerations back to stakeholders\n, • As someone confident enough to challenge, you'll be able to recognise when a brief isn't sufficiently developed, ask the right questions and push back constructively rather than simply passing incomplete work into the studio\n, • A calm, highly organised operator - you'll be comfortable managing BAU alongside larger campaigns, juggling multiple priorities and working closely with creative operations and traffic to identify resourcing pressures, dependencies and potential issues early\n\n \n What you're great at – \n\n • Creative project management – you'll have experience managing projects within an agency, studio or in-house creative environment, ideally where you're used to working at pace across multiple concurrent deliverables\n, • Stakeholder relationship management - you'll build trust quickly and be comfortable developing genuine relationships with marketing stakeholders, understanding their objectives rather than simply managing their requests\n, • Briefing and scoping - you'll know how to dissect a brief, identify what's missing and ask the questions needed to turn a vague request into something the creative team can do great work against\n, • Organisation and prioritisation - you'll be excellent at keeping multiple projects, timelines, reviews and approvals moving, while spotting risks and changing priorities before they become problems\n, • Creative and workflow understanding - you'll have enough understanding of the creative process to work credibly with designers and creative leadership, alongside confidence using project/workflow management tools and curiosity about AI-supported ways of working\n\n \n What you'll get – \n\n • Manchester-based, with a hybrid working model expected to be around 2–3 days in the office, with the wider creative team distributed internationally\n, • A role with genuine ownership of both project delivery and stakeholder relationships, rather than being purely focused on tracking projects once a brief arrives.\n\n

Please note: This role follows a Thursday-to-Monday working pattern, with mandatory weekend work and afternoon/evening shifts aligned with US operating hours) \n ---- \n \n We're on the lookout for a Support and Commissioning Associate to join our support team in Manchester, UK. This is a hybrid role providing support coverage aligned to US operating hours, weekend support, and assistance with the commissioning of new client installations. \n \n This is an entry-level, first-line position responsible for handling incoming support requests, performing initial triage, and delivering first stage resolution where possible, escalating issues where required. \n \n The role also plays an active part in commissioning new products for clients, including joining remote setup calls and using remote access tools to configure and validate installations. \n In addition, the role will also support the coordination of worldwide client spares orders, working closely with the stock controller and supply chain team to facilitate timely processing and delivery, helping to keep operations running smoothly. \n \n About Us: \n \n CONDUCTR is a dynamic collective of designers, technologists, media experts, producers & engineers. The vision is simple - fuse the creativity of a design studio, with the innovation of a tech lab, to create a one-stop shop for extraordinary guest-centric, 360 attraction experiences. \n \n Working Pattern and Location: \n \n This role provides support and commissioning coverage aligned to US operating hours, which means afternoon and evening shifts, including weekends. Weekend working is a standard and required part of this role rather than an occasional requirement. \n \n The working pattern is five days per week, Thursday to Monday, with Tuesday and Wednesday as standard non-working days. Exact start and finish times will be confirmed during the recruitment process. \n \n\n • 5 days per week, including mandatory weekend working\n, • Saturday and Sunday are standard working days for this role\n, • Afternoon and evening shifts, aligned to US operating hours\n, • Flexibility may be required depending on commissioning schedules and support demand\n\n \n This is a hybrid role based out of our UK office in Manchester, combining office-based days with days worked from home. Candidates must live within commuting distance of Manchester and be able to attend the office regularly. \n \n Role Alignment: \n \n This role forms part of the wider Client Support function and is designed to provide first-line operational support, commissioning assistance, and extended service coverage. \n \n The Support and Commissioning Associate will work closely with the Client Support Specialist and Client Support Manager, helping to manage incoming support requests, complete initial triage, resolve basic issues where possible, and escalate more complex matters with clear and structured information. \n \n By providing frontline support coverage across US operating hours and weekends, this role helps ensure timely client responses, improved ticket handling, and effective support continuity across the wider team. \n \n Key Responsibilities: \n \n\n • Act as the first point of contact for incoming support requests\n, • Respond to and manage tickets via a ticketing platform\n, • Handle live chat and messaging support channels\n, • Communicate clearly and professionally with clients in a B2B environment\n, • Perform initial triage by gathering key information and assessing issue severity\n, • Deliver first stage resolution where possible\n, • Carry out basic troubleshooting across Windows, connectivity, and peripherals\n, • Escalate issues to senior team members with clear, structured detail\n, • Support the commissioning of new client installations, including tables, arenas, and other products\n, • Join commissioning calls and use remote access tools to configure and validate new product installations\n, • Support the coordination of worldwide client spares orders\n, • Work closely with the stock controller and supply chain team to facilitate timely processing and delivery\n, • Liaise internally to ensure follow-ups and actions are completed\n, • Maintain accurate ticket updates, tagging, and documentation\n, • Support updates to knowledge base articles and internal documentation\n\n \n You should have: \n \n\n • Strong written and verbal communication skills\n, • Confidence working in a client-facing, B2B support environment\n, • Basic technical understanding, including Windows and general troubleshooting\n, • Comfort working remotely with clients to set up and validate equipment\n, • Strong organisational skills and the ability to manage multiple tasks at once\n, • A proactive, reliable, and detail-oriented approach\n, • Willingness to learn and follow structured processes\n\n \n It would be great if you have: \n \n\n • Previous support, helpdesk, or customer service experience\n, • Experience working with social gaming venues and arcade locations\n, • Familiarity with hardware troubleshooting and basic networking\n, • Experience setting up, installing, or commissioning hardware or equipment\n, • Experience using ticketing or live chat platforms\n, • Confidence interpreting basic error messages or logs\n\n \n Please note this role is not suited to candidates seeking a standard Monday–Friday schedule or those who are unable to commit to regular weekend availability. \n \n What We Offer: \n \n\n • A competitive salary and benefits package.\n, • A vibrant, inclusive, and dynamic work environment.\n, • Opportunities for personal and professional growth.\n, • A chance to be part of a forward-thinking team making a real difference.\n\n \n What it's like working at CONDUCTR: \n \n CONDUCTR is proud to be recognised as a Great Place to Work®, officially certified for our outstanding workplace culture and employee satisfaction. We’ve also been named on the UK’s Best Workplaces™ 2026 list, recognised as a top 50 company to work for in the UK. We’re also honoured to be placed on UK’s Best Workplaces™ lists for: Wellbeing, Development, Women, and Tech, ranking highly among the top 100 companies for employee support, growth and career development - and we’re just getting started! \n \n On top of that, we’re one of the UK’s fastest growing companies - recently ranked 5th nationwide - creating exciting opportunities for our team to grow as fast as the business. \n \n Our 5 core values articulate this best, and we are looking for people who can demonstrate them: \n \n\n • We go above and #beyond\n, • We work as a #team & make it fun\n, • We creatively #kick-ass\n, • We #do it efficiently, on time & on budget\n, • We deliver work that makes us #proud\n\n \n Does this sound like the job for you? \n \n Apply via this post with your CV and share your linked in profile. If you sound like you are a good fit, we will reach out for an initial, informal chat.

Trainee Recruitment Consultant 📍 Manchester City Centre (On-site) 💰 £25,000 base + uncapped commission 💰 £30-35,000+ OTE in first year Ready to kick-start your career and take control of your earnings? We're on the lookout for ambitious, driven people who want to dive into the world of 360 recruitment! 6-12+ months sales experience or 180 recruitment is desirable, as well as energy, confidence, and the hunger to succeed. Join our team in Manchester and learn everything you need to know about sales, business development, and client management. You'll be building relationships, closing deals, and seeing the results of your hard work pay off. Join a company where your progression is prioritised, your contribution is valued, and your success is rewarded. 🚀 What You'll Be Doing Full 360 recruitment, from business development to candidate management on a permanent or contract basis Growing your niche market within engineering, renewables or technology Building trusted partnerships with clients and candidates Working towards clear targets (and smashing them!)💡 What We're Looking For Confident, outgoing, and great with people Motivated by results, success, and personal growth Resilient and ready to take on a challenge A consistent career history showing commitment and progression 6-12+ months sales or 180 recruitment/resourcing experience (desirable) Excited and motivated to learn and build a long-term career in 360 recruitmentWhy Choose Roc Search? As recruitment specialists, our purpose is creating limitless opportunities for individuals and companies across the Technology, Engineering, Renewables and Life Sciences industries. Our purpose reflects our commitment to providing our employees, clients and candidates with the resources, tools and support they need to achieve their goals and reach their full potential. We believe that everyone should have access to opportunities that allow them to grow and succeed. We offer: £25k base salary + uncapped, no-threshold commission Clear and structured career pathways to consultant, senior, principal and beyond, with a promote-from-within culture Strategic and innovative training delivered in-house by our Learning and Development manager Ongoing support and coaching from our leadership team Diverse and inclusive company culture Annual international incentive trip (Marbella this year!) Quarterly lunch club incentives Birthday day off Modern office in Central Manchester with onsite gym, spin studio & co-working spacesIf this sounds like you, or you'd just like to ask some questions and explore, please reach out to Nyomi Miah - Lead Talent & Engagement Consultant for a confidential chat

Entry Level Sales Associate 📍 Manchester City Centre (On-site) 💰 £25,000 base + uncapped commission 💰 £30-35,000+ OTE in first year Ready to kick-start your career and take control of your earnings? We're on the lookout for ambitious, driven people who want to dive into the world of sales and 360 recruitment! 6-12+ months sales experience or 180 recruitment is desirable, as well as energy, confidence, and the hunger to succeed. Join our team in Manchester and learn everything you need to know about sales, business development, and client management. You'll be building relationships, closing deals, and seeing the results of your hard work pay off. Join a company where your progression is prioritised, your contribution is valued, and your success is rewarded. 🚀 What You'll Be Doing Full 360 recruitment, from business development to candidate management on a permanent or contract basis Growing your niche market within engineering, renewables or technology Building trusted partnerships with clients and candidates Working towards clear targets (and smashing them!)💡 What We're Looking For Confident, outgoing, and great with people Motivated by results, success, and personal growth Resilient and ready to take on a challenge A consistent career history showing commitment and progression 6-12+ months sales or 180 recruitment/resourcing experience Excited to learn and build a long-term career in sales and 360 recruitment Why Choose Roc Search? As recruitment specialists, our purpose is creating limitless opportunities for individuals and companies across the Technology, Engineering, Renewables and Life Sciences industries. Our purpose reflects our commitment to providing our employees, clients and candidates with the resources, tools and support they need to achieve their goals and reach their full potential. We believe that everyone should have access to opportunities that allow them to grow and succeed. We offer: £25k base salary + uncapped, no-threshold commission Clear and structured career pathways to consultant, senior, principal and beyond, with a promote-from-within culture Strategic and innovative training delivered in-house by our Learning and Development manager Ongoing support and coaching from our leadership team Diverse and inclusive company culture Annual international incentive trip (Nashville next year!) Quarterly lunch club incentives Birthday day off Modern office in Central Manchester with onsite gym, spin studio & co-working spaces If this sounds like you, or you'd just like to ask some questions and explore, please reach out to Keeley King - Talent Acquisition Consultant for a confidential chat: 📞 (phone number removed) | 📱 (phone number removed) | 📧 (url removed)

My client is a growing luxury cruise company dedicated to offering their guests unparalleled experiences on the high seas. They are looking for an enthusiastic and passionate Paid Media Executive to join their dynamic team. Whether you're at the start of your career looking develop your skill set or wanting to bring your experience into our business to push new ideas and strategies then we'd love to hear from you. This is a really great opportunity to help to take our paid activity to the next level. Overview of the role: As Paid Media Executive you will assist in the day-to-day paid media management of the business, working closely with a global agency and the Digital Manager in driving forward the comapny strategy and performance. You will also work with the brand and studio teams to develop best-in-class creative assets and copy, whilst also analysing performance and making data-driven decisions. Be a part of a successful team that is committed to innovation, quality and creating an exceptional brand name within luxury travel. Key Duties: Manage, coordinate and build paid media campaigns across Google, Meta and other relevant platforms to support business needs and drive growth Explore, suggest and drive new ideas and concepts across the paid landscape to ensure successful growth of our paid activity Explore and support new and emerging Paid channels Coordinate with key teams to develop and organise asset and content creation Work with Digital Manager to ensure key KPIs and business goals are met Analysis of data to find potential gaps for growth and challenge the agency on performance Monitor and report on key metrics and prepare performance reports Work closely with the Digital agency to deliver best in class PPC and Paid Social / Display campaigns. Create PPC ad copy and paid social ad mock-ups and ensure messaging and content aligns with brand strategy Support with budget management Support the team in the coordination and building of digital campaigns and general website support Analyse trends and competitors to make data-driven decisions Experience required: 1 - 2 years of paid media experience Understanding of Digital Marketing principles Highly organised Strong analytical, numeracy and written communication skills High attention to detail and proficient in data analysis Microsoft Office Google Analytics 4 An eagerness to learn and grow in the digital marketing field Ability to work independently and part of a team Experience in the travel industry is desirable Hands on experience of Google Ads/Meta Digital/Paid Media certifications INTERESTED? Please follow the instructions to apply attaching your CV. The vacancy is being managed by Gemma Thelwell (phone number removed) (url removed)

Senior/Principal Recruitment Consultant - Engineering, Renewables & Technology 📍 Manchester City Centre (On-site) 💰£27.5-35k per annum + uncapped commission (no thresholds) Ready to take the next step in your recruitment career? We're expanding our Engineering, Renewables & Technology teams at Roc Search, and we're looking for driven, relationship-focused recruiters who love creating success stories for both clients and candidates. Join a company where your progression is prioritised, your contribution is valued, and your success is rewarded. What you'll be doing: Full 360 recruitment, from business development to candidate management on a permanent or contract basis Growing your niche market within engineering, renewables or technology Building trusted partnerships with clients and candidates Developing and mentoring junior consultants, shaping the future of our teamWhat we're looking for Proven success in a 360 agency environment Strong business development mentality with a consultative approach Ambition, resilience and a target-driven mind set Engineering, Renewables or Technology market experience is ideal but not essential, we have taken on individuals from Education, Healthcare, Construction etc.Why Choose Roc Search? As recruitment specialists, our purpose is creating limitless opportunities for individuals and companies across the Technology, Engineering, Renewables and Life Sciences industries. Our purpose reflects our commitment to providing our employees, clients and candidates with the resources, tools and support they need to achieve their goals and reach their full potential. We believe that everyone should have access to opportunities that allow them to grow and succeed. We offer: Competitive base salary + uncapped, no-threshold commission Fast-track career pathways with a promote-from-within culture Award-winning training delivered in-house by our L&D manager Ongoing support and development from our leadership team Diverse and inclusive company culture Annual international incentive trip (Dubai this year!) Quarterly lunch club incentives Birthday day off Modern office in Central Manchester with onsite gym, spin studio & co-working spaces If this sounds like you, or you'd just like to ask some questions and explore, please APPLY or reach out to Nyomi Miah - Lead Talent & Engagement Consultant for a confidential chat: 📞 (phone number removed) | 📱 (phone number removed) | 📧 (url removed)

The Opportunity This is a unique opportunity to help establish and shape a new AI capability within a complex, multi-functional organisation. Working in a greenfield environment, you will play a key role in defining architectural standards, engineering practices, governance frameworks and delivery approaches that will underpin future AI initiatives.The role offers significant autonomy and ownership, with responsibility for transforming AI opportunities into practical business solutions. You will work closely with business stakeholders and analysts to identify high-value use cases, rapidly develop proofs of concept, and scale successful solutions into production.This is a foundations role focused on creating scalable, sustainable AI capabilities rather than maintaining legacy systems. The decisions made in the early stages will influence how AI solutions are designed, governed, evaluated and deployed across the organisation in the future.One of the founding members of a newly established AI function. Initially operating as the primary hands-on AI engineering resource, with technical mentorship from the Automation Manager. The function is expected to grow as successful use cases are scaled and organisational AI adoption increases.The Role The AI Engineer will play a central role in designing, building and operating AI-powered solutions that improve productivity, decision-making, customer experience and operational effectiveness.This is a highly hands-on position requiring ownership of the end-to-end delivery lifecycle, from solution architecture and platform selection through to development, testing, deployment and handover. The successful candidate will work with stakeholders across business functions, technology teams and external partners to translate opportunities into production-ready AI products and automations.The role combines software engineering, AI engineering, automation and solution architecture. You will design and build AI agents, orchestration workflows and intelligent automation solutions whilst ensuring they are secure, scalable, maintainable and aligned with business objectives.While supported by technical leadership, the AI Engineer will be expected to operate independently, exercising sound judgement and taking ownership of architectural and implementation decisions.Key Responsibilities Discovery and Proof of Concept Partner with business stakeholders and analysts to identify high-value AI and automation opportunities.Evaluate processes and workflows to determine where AI can deliver measurable business value.Rapidly develop proofs of concept to validate technical feasibility and business outcomes.Assess and recommend the most appropriate technologies, platforms and approaches for each use case.Contribute to documentation, governance frameworks and knowledge repositories to support responsible AI adoption.Delivering Production Solutions Progress successful proofs of concept into robust, production-grade AI solutions.Design and build AI agents, copilots and automation workflows using appropriate low-code and pro-code platforms.Develop and maintain Python-based services, integrations and orchestration components.Build and support workflow automations, including error handling, monitoring and operational resilience.Integrate enterprise systems, data sources, APIs and external services while maintaining security and compliance standards.Perform testing, validation and performance optimisation to ensure reliable production operation.Platform, Architecture and Governance Own and contribute to the architecture of the AI solution landscape.Select appropriate knowledge, retrieval and data-access strategies for different AI use cases.Implement evaluation frameworks, guardrails, monitoring and observability for AI solutions.Ensure solutions are developed in line with security, privacy, compliance and data governance requirements.Establish deployment standards, CI/CD practices and reusable engineering patterns.Maintain high-quality documentation to support knowledge transfer and future team growth.Design solutions with cost efficiency and measurable return on investment in mind.Skills and Experience Essential 2-6 years' experience in AI engineering, software engineering, automation engineering or a related technical discipline.Demonstrable experience delivering production solutions, supported by a portfolio or real-world examples.Strong interest in AI, automation and emerging technologies, with evidence of continuous learning and experimentation.Experience making architectural and technical decisions independently.Hands-on experience building and deploying AI solutions using modern AI platforms and large language models.Strong Python development skills, including testing, version control and CI/CD practices.Experience working with cloud platforms and cloud-native deployments.Practical understanding of prompt engineering, retrieval-augmented generation (RAG), agent orchestration and AI evaluation techniques.Experience integrating APIs, data platforms and enterprise systems.Excellent analytical, problem-solving and troubleshooting skills.Experience with Microsoft Copilot Studio, Azure AI Foundry, Power Platform and related technologies.Strong written and verbal communication skills, with the ability to clearly document technical solutions and explain trade-offs to both technical and non-technical stakeholders.Desirable Experience designing and implementing AI agents, copilots and intelligent automation solutions.Knowledge of Azure Functions, Azure AI Search, Semantic Kernel, Microsoft Agent Framework or similar technologies.Experience with data modelling, governance, security and enterprise architecture.Exposure to machine learning, predictive analytics or forecasting solutions.Relevant Microsoft or cloud platform certifications, such as AI-102, AI-103, AB-620 or equivalent.TPBN1_UKTJ

Project Manager - F&B and Hospitality Projects Location: Fully remote, reporting into the Midlands-based design studio, with national travel to projects (National means national...think Cornwall to Scotland and everywhere in-between) Salary: Up to £55,000 per annum + car allowance (salary dependent on experience) Job Type: Permanent The Snapshot • Global hospitality design consultancy, creating bars, restaurants, pubs, and hotels since the mid-90s, • Dedicated to one of their major UK clients, a well-known pub brand, • Fully remote, reporting into the Midlands-based studio, with regular travel to sites nationally, • Around 5 years' on-site experience in design or project management, • Pub and hospitality delivery experience is the sweet spot here The Studio We're working with a global design consultancy that has been at the forefront of hospitality design for almost 30 years, shaping how bars, restaurants, pubs, and hotels create experiences their customers love. With studios in the UK and the Middle East, they blend consultative thinking with proper creative flair, grounded in the data and insight to back it up. This role sits within the Interior Design team, managing multiple projects for one of their major UK clients, a pub brand with sites across the country. You'll be fully remote day to day, reporting into their Midlands-based studio, with travel to projects nationally, everywhere from Cornwall to Scotland and everywhere in-between. If you thrive in a fast-paced environment, love seeing a project through from concept to completion, and enjoy working with a wide range of people, this one's for you. Day to Day, You'll Be... • Leading and coordinating multiple interior design projects, ensuring timelines, budgets, and deliverables are managed efficiently, • Acting as a key client contact, representing the project delivery function and supporting communication across all stakeholders, • Working closely with the Technical Design Lead, • Liaising with contractors, consultants, and suppliers to ensure smooth delivery, • Ensuring compliance with Health & Safety and CDM requirements, in collaboration with the appointed CDM consultant, • Coordinating with internal studio, operations, and finance teams to manage resourcing, scheduling, and commercial performance, • Spotting opportunities to improve efficiency and streamline programme delivery What You'll Bring • Ideally, 5 years of on-site experience in design or project management, • A strong understanding of the Building Safety Act and duty holder responsibilities (Client, Principal Designer, and Principal Contractor), • A solid technical background, with knowledge of construction, joinery, and millwork detailing within hospitality environments, ideally public houses, • Experience managing hospitality, leisure, or retail projects, with pub brand experience a real advantage, • Proficiency in reviewing AutoCAD drawings, with familiarity with Adobe Creative Suite and SketchUp a bonus, • The self-sufficiency to run your own diary and workload remotely, and the willingness to be on site wherever the projects take you Why This One Stands Out Fully remote delivery roles with this much autonomy are rare in hospitality design. You'll own the delivery of pub projects across the country for a consultancy that genuinely cares about the end experience, without being tied to a studio desk five days a week. If you know your way around a pub refurb, understand what good looks like on site, and want the freedom to manage it your way, this is a cracking fit.

Hybrid: 3 days in the office / 2 days from home Permanent: Full time Our client is a rapidly expanding independent creative and digital agency. They partner with global brands and ambitious market challengers to help them gain visibility, establish memorable identities, and build lasting reputations through clear strategy and standout creative execution. They are seeking a Creative Director to join their Senior Leadership Team and drive the agency’s artistic vision, energy, and purpose. In this role, you will act as the creative conscience of the business raising quality standards, challenging ordinary ideas, and mentoring a talented team to deliver progressive, impactful work. • Establish and champion the creative direction for all agency outputs, ensuring work aligns with both client aims and business growth goals., • Maintain strict quality standards across all projects from the initial concept phase through to final delivery., • Act as the trusted, senior creative voice on major accounts, confidently presenting concepts and turning feedback into stronger work., • Work closely with the company founders and the client services director to turn briefs into bold strategies, lead new business pitches, and shape the agency's future direction., • Stay ahead of cultural shifts and emerging technologies, naturally weaving these insights into the agency's creative output., • Lead, inspire, and develop a multi-skilled creative team, encouraging professional growth through direct coaching and constructive feedback., • Monitor team productivity and step in proactively to resolve complex creative challenges or address performance drops., • Collaborate with the Studio Manager to build scalable workflows, keeping multiple projects on time, on brief, and within budget., • Promote the clever use of modern digital tools and AI to accelerate creativity, while driving internal projects, industry award entries, and thought leadership to boost the agency’s profile., • At least 7+ years of experience working within a creative agency or fast-paced in-house studio, with a track record at Creative Director or Senior Art Director level., • A proven collection of work that demonstrates strategic thinking, commercial awareness, and design that successfully drives business results., • Experience building and managing high-performing creative teams, with the ability to motivate others, negotiate with purpose, and build genuine trust with stakeholders., • Fully responsible for project outcomes from start to finish, with the ability to balance multiple deadlines and stay decisive under pressure., • Familiarity with standard industry creative software and collaboration tools (such as Adobe Creative Suite and Figma), combined with a practical approach to using AI to enhance creative workflows. The top end of the salary bracket is reserved for highly accomplished professionals who have mastered the entire creative process. Our client is looking for a leader who can smoothly navigate everything from high-level strategic vision and brand storytelling to strict quality control, multi-skilled team mentorship, and the smart adoption of modern AI tools. Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At We Are Adam, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! We are more than happy to discuss any reasonable adjustments that you may require. #J-18808-Ljbffr

Studio, a purpose-driven design studio working across outdoor, luxury retail, hospitality, and the arts. You will be responsible for driving client briefs from conception to completion, ensuring seamless communication between clients and the studio. Account Manager / Client Services.

Own the platform. Shape the customer journey. Drive revenue. We're working with a growing, multi-brand professional services group that is looking for an experienced Salesforce Marketing Cloud Manager / Product Owner to take ownership of its SFMC environment and customer journey strategy. This is a great opportunity for someone who knows SFMC inside out and is looking for a role where they can genuinely shape how the platform is used across a complex, multi-business organisation. You'll own the Salesforce Marketing Cloud product and the wider customer journey function, designing and optimising automated journeys that move customers from initial engagement through to opportunity, revenue, cross-sell and retention. Working closely with Marketing, RevOps, Data and Performance teams, you'll turn customer data, behaviour and commercial insight into highly targeted, personalised journeys that deliver measurable results. You'll have ownership across 23 business units, giving you plenty of scope to build, improve and standardise how SFMC is used across the wider group. Day to Day Own SFMC end-to-end, including Journey Builder, Automation Studio, Contact Builder, Data Extensions and Email/Mobile Studio Lead the roadmap, governance and ongoing development of the SFMC platform Design and build complex customer journeys across acquisition, conversion, cross-sell, retention and partner/referrer activity Develop lifecycle strategies across the full customer journey from lead and MQL through to opportunity, revenue and advocacy Build sophisticated journey logic including triggers, decision trees, suppression and exit criteria Use customer data, intent, behaviour and propensity to deliver more personalised communications Develop and optimise cross-sell and customer growth programmes Work closely with Sales, RevOps, Data and wider Marketing teams Own journey analytics and reporting, measuring commercial impact rather than simply engagement Set best practice and governance standards across the group Lead and develop a small team, setting objectives and driving performance Keep on top of deliverability, sender reputation and evolving email best practice We're looking for someone who has genuine product ownership experience within Salesforce Marketing Cloud rather than someone who has simply used it as part of a wider marketing role. You'll ideally have: Strong hands-on experience with Salesforce Marketing Cloud (or a comparable enterprise platform such as Marketo) Experience owning a complex SFMC product/service across multiple brands, business units or markets A background in B2B marketing, ideally within a matrix organisation Experience managing complex customer journeys involving lead nurture, opportunity acceleration, upsell, cross-sell and retention Strong understanding of SFMC architecture, automation and journey design Experience working with CRM, data and commercial teams A commercially minded approach, with a focus on pipeline, conversion and revenue Experience of managing or mentoring a teamImportant: Salesforce Pardot experience alone won't be enough for this role. We're looking for someone with genuine enterprise-level SFMC or equivalent platform experience. What's on offer? £80,000 salary + performance-related bonus Hybrid and flexible working Professional development and learning budget Pension and healthcare options The opportunity to work across a diverse portfolio of professional services businesses Significant ownership and autonomy over the SFMC roadmap A fast-paced, commercially focused environment Real scope to shape the function and progress your career If you're an experienced SFMC Product Owner / Manager who enjoys working in complex, multi-brand environments and wants genuine ownership of a platform that directly influences growth and revenue, we'd love to hear from you. 52106CC1R INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position