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Operations Manager Salary: £55,000 to £75,000 per annum (depending on experience) plus benefits Location: Welwyn Garden City, Hertfordshire Contract: Full Time, Permanent About The client A well-established independent security business providing high quality security solutions to commercial clients are seeking an experienced Operations Manager to lead the day to day running on the business and staff. This is a pivotal leadership role responsible for ensuring the smooth running of office operations, engineering teams and customer service functions. You will oversee the coordination of engineers, support office teams, maintain service standards and ensure operational efficiency across the business. The successful candidate will be a proactive leader who thrives in a fast paced service environment and can motivate teams while delivering exceptional customer outcomes. Key Responsibilities ·Oversee the planning and scheduling of all field engineers across installation, service, maintenance and reactive works. ·Monitor operational performance to ensure work is completed safely, efficiently and to agreed standards. ·Manage service delivery to ensure customer response times and service level agreements are consistently achieved. ·Liaise with engineers, suppliers and subcontractors to resolve operational issues. ·Ensure the effective allocation of resources, vehicles, equipment and materials. ·Manage the daily operation of the office, ensuring effective administrative processes and a professional working environment. ·Oversee purchasing activities, supplier relationships and operational expenditure. ·Ensure company policies, procedures and standards are implemented consistently. ·Manage office facilities, fleet requirements and general business administration. ·Lead, motivate and develop administration, support and engineering teams ·Manage day to day people matters including attendance, holidays and performance. ·Support recruitment, on boarding and staff development initiatives. ·Provide guidance, coaching and leadership across the business. ·Act as a senior point of contact for customer enquiries and service escalations. ·Drive continuous improvement in customer satisfaction and service delivery. ·Produce regular operational reports and management information. ·Monitor key performance indicators including engineer utilisation, service delivery and customer satisfaction. ·Identify opportunities to improve processes, efficiencies and operational performance. About You ·Proven experience in an Operations Manager, Office Manager or Service Manager role within a field service, facilities management, engineering, security or technical services environment. ·Experience managing and leading teams within a fast paced operational business. ·Strong organisational and planning skills with the ability to manage multiple priorities ·Experience using job management, scheduling or field service management systems. ·Excellent communication and interpersonal skills. ·Commercial awareness and strong problem solving abilities. ·Ability to remain calm and effective under pressure. Additional Benefits: ·25 days annual leave plus bank holidays. ·Company pension scheme. ·Private healthcare. ·Ongoing professional development opportunities. ·The opportunity to join a well established and respected security business. ·A supportive leadership team and positive working environment. ·Long term career progression within a growing organisation. If you are an experienced practice accountant looking for a client focused role within a progressive and growing accountancy firm, we would love to hear from you. Apply today or contact SMT for further information. Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data

Working closely with both Finance and IT teams, the Systems Accountant will take ownership of finance systems support, process improvements, and ERP optimisation, with a particular focus on SAP Business One. An exciting opportunity has arisen for a Systems Accountant to join a growing and ambitious

Financial Performance & Systems Analyst. Financial Performance & Systems Analyst.

Wereon the hunt for a dedicated and enthusiasticFinancial SystemsAccountanttojoin our amazing Finance and Resources team at Fairhive! If you enjoy helping others, working in a supportive environment, xohmjla and contributing to meaningful projects, this could be the perfect role fo.

As Systems Accountant, you will operate as the subject matter expert for the finance system, leading on its configuration, integrations, reporting capabilities and continuous improvement. Systems Accountant - Up to £59K - Perm - Derbyshire - Public Sector. You will be working as a Systems Accountan

MMP Consultancy are looking for two Performance Data Analysts to support a live building safety compliance recovery programme within a housing / property services environment.The analysts will work closely with compliance officers, operational teams and contractors, ensuring data supports decision-m

Are you ready to take the next step in your finance career?.Our client, a dynamic and community-focused organisation in the public sector, is seeking a.Purchase Ledger Finance Assistant.This is a fantastic opportunity for someone eager to develop their skills in a supportive environment!.As a Purcha

You will work closely with business owners and other departments across the firm to ensure accurate financial records, improve financial systems, and help clients make informed business decisions. You will gain exposure to a wide range of industries, cloud accounting systems, and UK accounting requi

Bookkeeper Full-Time, Permanent.A rapidly growing and forward-thinkingaccountancy practice is looking for an experienced Bookkeeper to join their expanding team.Specialising in management accounts and bookkeeping for medium sized businesses across the Northwest, this organisation offers a dynamic e

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Reporting into our Senior HR Reporting Analyst, you'll manage data across our HR, Payroll, Recruitment and L&D systems, keep information accurate, and produce the reports that help drive business decisions. Experience with HR systems (iTrent/TalentLink is advantageous).

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Your new company Hays are working exclusively with a well-established and growing organisation within the manufacturing and distribution sector, based in Taunton.The business has built a strong reputation for quality and innovation within its specialist market and continues to expand, creating the

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Looking for ACA qualified candidates from practice for a newly created Financial Accountant role within a PE-backed, fast-growing technology business experiencing significant acquisition-led growth.

Technical Data Analyst - Databricks Migration.Initially for 6 months with long term potential.Mostly remote, 1 day per month in the South West.Leading Insurance business is looking for an experienced Technical Data Analyst to join a major data transformation programme, supporting the migration of da

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This role is ideal for someone who:.Is passionate about delivering change.Has strong communication skills and attention to detail.Enjoys working in a supportive and engaging team.Can adapt and use the BA toolbox to fit the situation.Delivers exceptional stakeholder engagement.Has a curious, user cen

Financial Accountant | Wiltshire Love complex technical accounting but tired of just moving numbers around a spreadsheet? If you're a sharp, qualified accountant who thrives on technical precision and real-world business impact, this is the career move you've been waiting for. In this newl

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Financial Accountant – Brigg – c£52,000 + Bonus & Excellent Benefits Chase & Holland are delighted to be partnering with a fast-growing and highly successful North Lincolnshire business to recruit a talented Financial Accountant. This is an exciting opportunity to join a thrivin

Update regulatory reporting systems and ensure smooth transitions.

Interim Qualified Financial Accountant (FE Sector) ??. Interim Contract Are you a qualified Financial Accountant with proven experience in the Further Education (FE) sector? We're partnering with a reputable FE college in Essex seeking an experienced professional to support through a critical financ

Business Analyst Placement Programme - No Experience Required.Our training will help you kick-start a new career in Business Analysis.We are recruiting for companies who are looking to employ our Business Analyst Traineeship graduates to support their continued growth.The best part is, you will not

Are you ready to start a new career in Data Analysis?.The demand for Data Analysts has grown by 20% annually, with experienced professionals earning salaries upwards of £58,000.In today’s digital world, data is critical to business decision-making, making the role of a Data Analyst indispensable.

Are you looking to benefit from a new career in Data Analysis?.If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst.We do this using our specialised Data Analyst career pro

Are you ready to start a new career in Data Analysis?.The demand for Data Analysts has grown by 20% annually, with experienced professionals earning salaries upwards of £58,000.In today’s digital world, data is critical to business decision-making, making the role of a Data Analyst indispensable.

Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career?.A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps

Are you ready to start a new career in Data Analysis?.The demand for Data Analysts has grown by 20% annually, with experienced professionals earning salaries upwards of £58,000.In today’s digital world, data is critical to business decision-making, making the role of a Data Analyst indispensable.

Youll work closely with Accountants and Client Managers to support smooth financial operations and contribute to high-quality client outcomes.